Total 2,513 tech support job vacancies in Information Technology category in Singapore

About Innowave Tech
Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in
developing cutting-edge technologies for innovation and efficiency. Our focus is on leveraging
computer vision and large-scale data analytics to meet the complex needs of our clients.

Position Overview
We are looking for a highly skilled and motivated Data Science Engineer to join our team fulltime. This role is ideal for someone with a strong background in AI, particularly in the areas of
computer vision and big data analysis. The successful candidate will lead projects to develop
and implement AI solutions tailored to the semiconductor industry.

Key Responsibilities
• Design, develop, and optimize computer vision algorithms for real-world applications.
• Lead the analysis of large-scale datasets to drive innovation and insights.
• Architect and maintain robust data pipelines for scalable AI solutions.
• Collaborate with engineering teams to integrate AI technologies into our product offerings.
• Spearhead research initiatives to explore new methodologies and technologies in AI.
• Document, present, and communicate findings and technical solutions effectively.
• Mentor junior team members and contribute to team knowledge sharing.

Qualifications
• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a
related field.
• Strong expertise in computer vision, data analytics, and machine learning.
• Proficient in Python, with extensive experience in PyTorch, TensorFlow, or similar frameworks.
• Solid understanding of software engineering practices, including Docker, Git, APIs, and
message queues.
• Demonstrated ability to solve complex problems and drive projects to completion.
• Excellent communication skills, with the ability to work effectively in a team and lead
projects.
• A strong portfolio of relevant projects or research work in AI.

What We Offer
• A leading role in cutting-edge AI projects within the semiconductor industry.
• The opportunity to work with and learn from experts in the field of AI and data science.
• A dynamic, innovative, and supportive work environment.
• Competitive salary and benefits package.
• Career growth opportunities in a fast-paced technology company.

Responsibilities:

• Provide technical consultation and pre-sales support for SEA projects including site survey, client meeting, technical presentation, system demo, etc.
• Ensure accurancy on all the system configuration and quotes.
• Provide technical training or briefing for SEA sales team.
• Ensure to meet services quality standard and policies.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training and continuous improvement.
• Stay updated on industry trends and practices.

Requirements:

• Diploma in Information Technology or equivalent
• At least 2 - 3 years of pre-sales/ technnical sales support experience with security or electronic project implementation
• Familiar with security access control system, CCTV and alarm system products / systems

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

This is a position for a candidate who is willing to learn or transition into the sustainability field in the area of business development. The work consists of the following:

1. Strategic Implementation of various Green Certification programs
2. Curation of outreach programs and activities for engagement
3. Sustainability, Business development

The ideal candidate would have the following attributes:

1. Keen interest in various sustainability issues.
2. Meticulous and Analytical
3. Curious and creative minds
4. Good people skills

• Work closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution
• Liaise with users and IT vendors for the delivery of IT solutions and services.
• Setup, configure and maintenance of computer hardware, network and systems.
• Troubleshoot and provide IT technical support to end-users on hardware, software and network issues.
• Provide desktop, notebook and printer user support including site installation.
• Manage the data protection and cyber security functions.
• Ensure proper security system setup and maintenance.
• Maintain IT assets, systems documentation and software licenses.

Job Requirements

• Diploma in Computer Science or relevant Degree qualification.
• Minimum 2 years of work experience in Office 365, end users desktop support, IT security implementation & operations.
• Team player who is able to work independently
• Good interpersonal, communication, analytical and problems solving skills
• Knowledge on the use of SharePoint would be added advantage.

Check out Aber Care website for more detail

Interested applicant please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

The position is for a Tech Lead. Person will be responsible to understand the upcoming requirements, provide optimal design solutions for it and ensure its on time delivery by the team.

Provide Continuous improvement and innovative solutions for the applications and teams tasks.

Direct Responsibilities

• Strong leadership experience in guiding teams in designing and development of web applications.
• Experience in providing solutions to architecture level issues
• Study user requirement, develop specifications, design, review code and implement systems in line with Group standards and regulatory requirements IN ORDER TO meet user (business) requirements.
• Handle development/design projects using Java, J2EE, Oracle, JavaScript, Struts, Spring, WebSphere
• ·Further enhance, Trouble-shoot, understand & resolve problems related to existing systems IN ORDER TO meet user requirements and ensure smooth functioning of IT systems.

Contributing Responsibilities

• Guiding the team with best coding practices, doing code reviews and provides functional and technical help.
• Should be a quick learner.

Technical & Behavioral Competencies

• Strong Skills on JAVA, AJAX, Java Script, Jquery , ORACLE SQL, Multithreading, JMS, MQ and webservices,Web application development experience
• Experience of working with any one of the application servers like Webshpere, JBOSS, Weblogic
• Should have experience on at least one web framework
• Ability to interpret / write specs and develop the code
• Knowledge of Java Secure coding practices
• Strong understanding of SVN or other version control tool, Deployment tools like Jenkins, code review tools like SONAR.
• Experience in solving performance related issue in Java & Oracle SQL.
• Understanding & working experience in Unix & LINUX OS
• Strong Understanding of complete software lifecycle

Job Highlight

Salary: $2300 - $2700

Contract: 4 months

Working Location: Upper Changi

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Assist in updating of the current ICT asset database.
• Develop mechanism to track the deployment and return/termination of the tablets.
• Change management for upcoming FY2023/24 and manage the deployment of clients’ tablets that will be replaced by the new tablets.
• Respond to emails and set up FAQs on tech-related queries received through support mechanism with members of public.
• Review of mechanism to automate staff/ members of public's request for resetting of IT tools, eLetter passwords and creation of account.
• Provide project support such as raising of change requests for application and system changes.
• Assist in the tracking of completion of system accounts and privileged activities log review.

Job Requirements

• Only Singaporean need to apply.
• Diploma in Information Technology is preferred.
• Strong knowledge in Microsoft application, mobile app, network, and server systems.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Java Senior Developer/ Tech Lead. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Job Description:

Location : Singapore
Type: Permanent

Roles and Responsibilities:
·Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.
· Perform system integration testing and troubleshooting of software application issues.
· Conducts unit testing using unit test frameworks.
· Create and maintain documentation for software design specifications.

Requirements:
· Candidate must possess at least a Diploma/Degree in Computing/Information Technology or related field
· Possess good analytical, problem-solving skills
· Should have at least 5 years of development experience in Java
· Experience in Spring/Spring Boot framework
· Experience in relational databases such as Oracle and MySQL
· Experience in implementing web services such as SOAP and RESTful web services
· Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
· Able to adapt to a fast-paced work environment
· Ability to learn new technologies quickly
· Good verbal and written communication skills
· Good understanding of modern software development methodologies
· Good understanding of software testing methodologies, scripting and tools
· Experience in one or more full SDLC for enterprise projects
· Ability to work effectively independently as well as in a team

Good to have:
· Experience in Agile development environments
· Experience in DevOps toolchains
· Experience in container platforms such as Docker and Kubernetes
· Experience in messaging platforms such as Kafka and IBM MQ

WHAT’S ON OFFER:
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:
Consultant Name : Swati Jaiswal
Avensys Consulting Pte Ltd
[email protected]
Whatsapp : +65 6761 9826

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

**Job Responsibilities:**

- Support team leaders by managing daily operations and maintenance for the Singapore based IT applications, ensuring adherence to established change control procedures.

- Contribute actively as a member of the Application team, engaging in creative problem-solving and cooperation with peers.

- Provide L2 and L3 support to users across front, middle, and back office functions.

- Document and report production issues (PRD incidents) to the leads, coordinating with relevant teams to resolve them and escalating to higher management when necessary.

- Enhance the stability of the production environment by refining current processes and controls as needed.

- Implement system and application updates through project work, following the project lifecycle from start to finish.

- Uphold a high standard for documentation, managing and versioning records for all system updates, regardless of project type/size.

- Exhibit adaptability in diagnosing problems and offering alternative solutions.

- Work with project stakeholders to ensure timely execution of BAU and project tasks.

- Anticipate potential problems, proactively informing management and proposing viable solutions.

- Handle sensitive and confidential data, such as financial and customer information, in compliance with the bank's data security guidelines.

**Job Requirements:**

- Bachelor's Degree or an equivalent qualification.

- A minimum of five years' experience in IT application support, preferably within a banking environment.

- Proficient in English and Japanese with excellent verbal and written communication skills

- Strong interpersonal abilities, fostering trust and teamwork.

- Analytical mindset with the capability to simplify complex issues for understanding.

- Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.

- Experience in Software development

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we govern the Bank's operational EOS management and FOSS Intellectual Property Rights and reduce DBS's risk exposure.

Responsibilities

• Lead requirements gathering sessions to understand business problems and understand how the proposed system enhancements will address these problems while assessing impact to existing functionality and business processes.
• Working alongside business team to establish business needs and convert them into technical requirements. Guide the Development Team on building the required solution.
• Spearhead various mapping sessions for EOS and FOSS Governance on various UI, Interfaces, Data Migration tracks.
• Be part of a scrum team and participate in daily stand-ups, lead grooming sessions, author user stories, attend sprint planning sessions, provide feedback in retrospectives.
• Be engaged throughout the whole project life cycle, from Inception through post-production Transition.
• Candidates should be self-starters, able to multi-task, and be comfortable working with technical and business teams and should always demonstrate DBS PRIDE Values.
• Demonstrate team work ethic and dynamic attitude through effective interaction with all people involved in the programme across Business, Operations and Technology Teams.

Requirements

• 4-10 years of experience in Tech Business Analyst role for business process & technology change within financial institutions.
• Domain knowledge and work experience on EOS Governance and FOSS Governance will be an added advantage.
• Knowledge in Agile methodologies.
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills.
• Strong in using Decision support tools and Excel and gather metrics for decision making.
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives.
• A self-starter and learner who takes the initiative to challenge the status quo.
• Detail oriented and able to join the dots for bigger picture.
• Good written and verbal communication skill, able to present and facilitate meetings & workshop.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• To undertake application support for securities business / equities systems in the bank.
• Provide/review solutions on end-to-end approach to system integration across multiple platforms/applications.
• Develop program & scripts and batch jobs running and monitoring, as well as recover the batch job if there is any job failure
• Perform daily health check to ensure the system is running as per schedule
• Understand the job dependencies and recover the job if there is any job failure. Be able to define and implement job automation.
• Work closely with product vendors to analyse change request, review system design, ensure compliance to technology architecture standards, software defect resolution and system deployment.

Skills/Requirement

Must have Skills:

• At least 5 years Backoffice Application Support Experience on Local/Foreign Exchanges for Equity markets.
• Strong knowledge of Financial Markets products, such as equities, and Order Management Flows.
• Hands-on experience in application support with experience in system setup, environments, system fine tuning.
• Possess good knowledge on System and able to support back-office applications and interfaces
• Technical knowledge in UNIX (preferably Solaris), UNIX shell scripting, Windows Server, Oracle database, SQL, Java, XML, Python.
• Experience in DevOps tools Jira, Bitbucket, Jenkins, Ansible, CI/CD are good advantages.
• Knowledge on 3 tier architecture, middleware system ie JBoss Platform, MQ, Control M are good advantages.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

• Minimum 5 to 10 years of experience as business analyst with 2 to 4 years of experience in Commodity Trading
• Ensure the smooth running of the application servers and services of Medissys
• Demonstrable experience as Datamart Developer with a minimum of 4 years in Murex
• Datamart exposure: Independently Design, build and Test Datamart reports
• Strong analytical and debugging ability, modifying and enhancing existing complex Datamart objects

Technical/user support

• Analyze complex user problems/issues and propose workarounds until they are fixed
• Formalize the reports of anomalies to be corrected by the development team
• Assist the business users to set up their screens and make optimal use of the functionalities
• Promote new features and participate in change management

Business analysis

• Gathering business requirements
• Formalize the functional specifications that will be sent to the development team
• Ensuring that business requirements respect the consistency of the ETRM
• Proposing an implementation schedule respecting the priorities set the Manager
• Being the interlocutor of the development teams

Testing

• Design and execute functional testing
• Ensure compliance of the delivered software with the functional specifications and respect the expected level of quality
• Design test scenarios that will be executed by an automated testing tool

The Application Support role requires the end-to-end support of all Markets related applications across the sales, execution, and trading domain. Although focusing on 1st level support the role is expected to provided support across the horizontals as well as the depth required to enable the applications under management to be efficiently used and provide constant feedback to the team for improvement. The incumbent shall also build highly effective relationships across the Bank to maintain and improve knowledge of the business and its latest products and services to optimise service to clients.

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

• Able to work independently and in a global team setup to take on initiatives with a positive attitude
• Approachable and a team player
• Client-centric approach for all deliverables
• Able to quickly troubleshoot problems and provide effective solutions
• Fast learner and able to work under pressure to meet tight deadlines
• Excellent communication/coordination skills to deal with different levels of stakeholders
• Highly motivated with integrative personality

Professional and Technical

• Relevant higher educational and professional background with 3-6 years of relevant working experience, preferably in an Investment Banking/Private Banking domain
• Solid experience of providing global support across locations and stakeholders within the finance industry
• Experience with testing applications as part of a release management process within an Agile framework
• Some understanding of financial products and order management flows
• Good understanding of development life cycles such as Agile Methodology
• Good understanding of database design with confidence to write scripts and complex sql queries
• Experience of technology stack used in a typical client server architecture, e.g Java, JavaEE, and web (HTML, JavaScript, CSS, etc)
• Experience with risk, trading and order management systems would be highly desirable.
• Language Skills: English (oral and written) and preferably a second language

Regulatory

• Familiar with regulatory expectations and requirements

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for an experienced Application Support Analyst who can provide technical support and assistance for our client's custom built software applications.

Mandatory Skill-set

• Degree in Computer Science, Business Information Technology or related disciplines;
• At least 1 year of working experience in Application Support;
• Hands on experience of working on SQL, Linux/ Unix;
• Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
• Experience in supporting Microsoft application framework;
• Excellent communication and stakeholder management skills;
• Good critical thinking and analytical skills.

Desired Skill-set

• Exposure to CRM system, digital signage / inventory systems.

Responsibilities

• Handle IT Incident, Request, Escalation process and troubleshoot and resolve system application problems;
• Provide technical expertise on analyzing and providing best solution on complex technical issues in timely and efficiently;
• Engage with various teams on resolution and maintain effective communication between stakeholders;
• Manage vendor performance through service level management;
• Enhance existing support process to maintain/improve service level and quality;
• Support audit and compliance related activities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

As a Senior Application Support Engineer at JPMorgan Chase, you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose.

Responsibilities

• Oversee and execute the delivery of tandem applications changes; including root cause analysis, troubleshooting, maintaining, escalations and resolutions

• Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management

• Act as the face-off between the Business and Software Engineering team

• Draw on your experience to mentor junior members to drive strategic change, both within your team as well as in collaboration with the firm's global network of innovators.

Qualifications and Experience

• Bachelor Degree in Computer Science, Information Systems, Engineering or relate disciplines

• Minimum 4 years of Application Support experience and exposure to software project lifecycle

• Hands-on experience working on mainframe TANDEM or HP NonStop platform (e.g. Guardian and OSS environment, COBOL, C, C++)

• Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis

• Proven experience in drivig large scale problem and change management

• Ability to articulate strongly in verbal and written, with prior experience leading large conference calls

• Application Support is a teamsport so strong interpersonal skills is a must

• Proven experience in Problem Management, Change Management best practices.

• Ability to work independently as a self-starter and thrive in fast dynamic environment

• analytical mindset to drive identification of patterns/trends which would predict problematic situations..

Preferred Skills

• Experience using SQL

• Experience using Geneos

• Understanding of the payments/Acquiring business

• Domain experience in cards issuing or merchant acquisition

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=cd2a714206133a783a0846a3d7e01c93

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

We are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills.

As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system issues.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of TV setup and other devices (i.e.; Android/ Apple devices)
• Work independently to diagnose and troubleshoot any onsite issues that arises at customer's place
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of TV that is exchanged by customer
• Support warehouse disposal activity
• Other duties as assigned

• Min 3 years of working experience as an onsite TV Technician or relevant experience
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

• Annual Increment
• Performance Bonus
• Medical Benefits

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management

Requirement:

• A recognized Diploma / Degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

→ Experience in Chemical industry is added advantage

→ No experience is welcome, training is provided

→ European Chemical MNC at Loyang (Company transport provided at Tampines MRT)

→ Working hours: 8.30am to 5.30pm, Monday to Friday

→ 10 months contract role to support SAP migration

Our Client is the world's leading chemical company engaging in the development, manufacturing and sale of a wide range of products for agricultural products and nutrition, colorants and finishing products, chemicals, and plastics and fibers for numerous applications in almost all industries.

Objectives: To support the Next Generation Business Architecture (NGBA) Go-Live UAT testing and recipe harmonisation – Project PUZZLE activities.

Responsibilities:

NGBA

• Performs User Acceptance Testing (UAT) pertaining to material master, EHS and quality modules
• Collects, review and ensure the accuracy of input for data upload
• Ensure the successful go-live of NGBA

Puzzle and Lab

• Track and ensure raw material specification are review and uploaded in IRMIS
• Assist Laboratory in performing scale up activities
• Assist in data input of inspection plan result in SAP
• Administrative support for the laboratory (shelf life extension, calibration coordination, COA scanning)
• Assist in the housekeeping of Lab in accordance to 5S standard

Compliance of QMS

• Support in the management of internal and external audits
• Ensure effective closure of non-conformance, corrective action and preventive action through the Non conformance management system (NCM) in SAP.

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067

Job Duties

• Overseeing customer’s requirements and work closely with customers' IT vendors and maintenance support vendors
• Taking ownership of customers' technical issues reported & tracking them through resolutions timely and escalate to appropriate channels when applicable
• Install, support and maintain hardware and software network infrastructure according to best practices, including routers, switches, Wi-Fi controllers, firewalls, server virtualization, storage etc.
• Provide technical support to customers’ end-users and diagnose problems through onsite or remotely troubleshooting
• Support technical needs in customers' environment through integration of new and existing technologies

REQUIREMENTS

• Diploma or Degree in Computer Science/Computer Engineering/Information Technology
• Professional Certification in Cisco Certified Network Associate or equivalent an added advantage
• Professional Certification in Microsoft Certified Solution Associate is an added advantage
• Min. 1 year experience as System Administrator or Network Administrator or similar role
• Familiar with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Good communication skills
• Able to join immediately or within short notice is an advantage
• Candidate can be hybrid (in both System & Network) or well-versed in either System or Network

The Opportunity

• Adecco is partnering our client, a well-known Tech MNC
• We are looking for junior candidates who had some prior exposure to project management and operational tasks support.
• The role will start out as a contract position

The Talent

• Min Bachelor’s degree
• Ability to speak and write in English fluently and idiomatically
• Previous experience in sales, operations or project management
• Able to multi-task and prioritize tasks well in fast paced environment

Job Description

Summary

• Be responsible for coordinating activities and resources in support of Program Management plan/schedule

Responsibilities

• Manage Program Calendars / Meetings Deliverables tracking
• Ensure that the master deliverables list is updated
• Work with team leads/responsible parties to ensure timely updates/forecasts of each deliverable prior to check-in meetings
• Work with the Program Managers to establish standards and coordinate document management tools for use both internal and approved external partners
• Keep all document management repositories for program updated and logically organized for ease of use by team members.
• Propose and enforce organizational standards across the team to ensure that only relevant/current documents are posted and old versions are archived.
• Work with the Program Managers Lead to establish a scalable model for document and permission sharing with external partners.
• Once established, Coordinator will setup, support and manage these tools, including direct coordination and communication with key partner representatives.
• Tracking Handset/Device Logistics Establish standards, processes and tools for receiving, logging, preparing and managing/executing the distribution of handsets within team and across approved external partners.

Next Step

• Send your resume to: [email protected]
• Email Topic: Job Application – Program Coordinator
• We regret to inform that only shortlisted candidates will be contacted.

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166