Total 8,979 customer service manager job vacancies in Business Management / Project / Planning category in Singapore

Job Description

• Generate leads and develope clients to discuss new Solar/Energy Saving Lighting/Renewable projects
• Involved in business development and structure commercial agreements for Solar/Energy Saving Lighting /Renewable projects including pricing strategies and reviewing terms & conditions of contracts
• Provide customer expectation management support during design, construction and testing & commissioning of new solar/renewable projects
• Administer long term agreements, including stakeholders’ management, contract management and billing management
• Liaise and collaborate with suppliers, customers, EPC partners, regulators and industry stakeholders
• Any other duties as may be assigned by the supervisor from time to time

Job Requirements

• Degree in any Engineering discipline
• Good knowledge of the solar/renewables energy business, ideally with experience in the Singapore market
• 2 years of relevant working experience will be a plus. Candidates with experience in similar roles preferred
• Able to multi-task and operate in a fast-paced environment
• Must be a good team player
• And a faster learner

The ideal candidate will be focused on delivering measurable results, possess a comprehensive understanding of digital marketing strategies, demonstrate strong business acumen, and exhibit a proven track record of driving sustainable business growth.

Responsibilities

• Plan, implement and manage online and offline marketing strategies to enhance the company’s position in the market
• Ensure effective updates and relevancy on the website, social media platforms and all marketing-related materials
• Manage the development and execution of marketing content and campaigns
• Monitor and conduct desktop market/competitor research and analysis and develop reports on competitor activity
• Effectively update, conduct video or photo shoots, create, design and post content for our company’s official social media platforms
• Promote content on social media and monitor engagement (for example, Likes, Shares and Comments) and ensure timely responses to social media comments
• Effectively update content on the company’s website
• Work closely with internal and external stakeholders
• To provide professional consulting services to prospective students and parents planning to study in Singapore, and assist them in their education options at Singapore schools, to the point of enrolment.
• To act as the key liaison personnel for respective school partners assigned, ensuring the team is up to date on any progress or updates pertaining to the institutions.
• To ensure targets or KPIs set are achieved or exceeded.
• Supporting the internal team in any other ad-hoc activities/tasks as and when required.

Requirements

• Diploma /Degree in Sales/Marketing or related field.
• Minimum 1 year experience in marketing / digital marketing or related fields
• Meticulous with a creative flair
• Strong organisational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment
• Able to start work on short notice would be preferred

Position Summary

Hunt and acquire new business with new accounts for regional market. Provide support to the regional and global sales teams worldwide in expanding sales of Arvato globally in the Consumer Electronics and Medical Electronics and fashion/cosmetic industries; focus on value added logistics, warehousing, retail distribution and end-to-end supply chain solutions.

Duties & Responsibilities

• Hunt for new business with primary focus on value added logistics, warehousing, retail distribution and end-to-end supply chain solutions. Create Marketing plans and execute them.
• Work with Business Development, Marketing, Solution Design and Logistics Engineering on creation of competitive concept proposals and develop new service offerings based on detailed and documented insight of market and client needs.
• Maintain strong connections with regional and global BD team, collaborate in generating sales lead.
• Actively participate in RFQ/RFI and work closely with Project teams until project implementation.
• Prepare reports on sales pipelines, status update to different stakeholders regularly.

Requirements

• Highly self-motivated and success-driven professional with 5-10 years of experience in solution selling & new business development (logistics / supply chain management)
• Very good understanding of logistics requirements and logistics solutions incl. warehouse design and according commercial experiences
• Detailed knowledge of the target industries (Hi-Tech, Med-Tech, Consumer Electronics and Industrial Electronics / Components industry) and according active network to key decision makers
• Have at least 10 years of experience and proven track record in sales & business development achievements in similar roles
• Experience with working in multicultural teams and willingness to constantly learn
• Excellent communication, interpersonal and project management skill
• Ability to develop “rapport” with both internal and external customers
• At least Bachelor degree level, preferable Master level. Specialized qualifications in SCM related disciplines will be advantageous
• Wiling to travel regionally and internationally
• Only Singaporeans

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist (Bangaldesh coverage) to join our growing Singapore office.

In this role, you will:

• Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
• Primary servicing responsibility for Bangladesh customers but will cover other geographies subject to business requirement.
• Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
• Handle complex customer issues which include escalation and resolution.
• Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
• Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
• Assist with customer onboarding, due diligence and other associated risk management matters where required.
• Act as the customers’ main point of contact for operational questions.
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.

Required Qualifications:

• 2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Knowledge of Bangladesh (Bengali) language is required due to engagement with clients based in Bangladesh.
• Customer service experience in a bank providing international payments services to financial institution clients.
• Knowledge of Bangladesh market and financial institutions clients are essential.
• Excellent English verbal and written communication skills.

Job Expectations:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
• Build key relationships with both internal partners and external clients.
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
• Exhibit strong attention to detail and organization.
• Proficiency in MS Office applications (Word, Excel & PowerPoint).

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

• Well Established Company
• Basic $4000 - $5000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Monitor the day-to-day activities in the field, managing the flow of information, and reporting and tracking issues arising from progress, quality and safety
• Assist in completing the handover plan, ensuring documentation is completed and expectations are met on time and with quality
• Identify issues proactively and work with the team to resolve effectively
• Maintain and develop strong relationship with customers with direct interaction with focus on improving customers’ perception of service, quality, on time delivery, responsiveness, and problem solving
• Travel to various job sites required
• Ability to work overtime and weekends when required
• Effectively manage multiple projects
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Higher Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 2-3 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magnificent, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We are seeking for a highly motivated professional to be a part of the Global Business Operations team. You will focus on APAC Retail Contact Center performance and support for decision of Apple’s Global Retail Customer Care. This position will have a direct role in owning the performance of key operational metrics for RCC. The role requires a detailed understanding of contact center performance metrics and analytics and will drive operational performance improvement at vendor and Apple contact center sites.

Description

This role will work as Individual contributor with full ownership of ensuring the contact centre is fulfilling its performance metrics related goals. With the support of data, this role acts as a consultant to provide insights, observations and recommendations to help improve the business.

Responsibilities:

• Perform quantitative analysis to identify trends, key root causes affecting key performance indicators, translate data into actionable insights and collaborate closely with site lead, Area Managers and Vendor Managers to connect the dots between data and business
• Lead and run Business Reviews in collaboration with partners and drive discussion on performance
• Define, measure and track performance, ensuring end-to-end visibility of metrics, and driving consistency across regions
• Develop effective reporting dashboards for business to analyze the key trends of metrics and generate insights
• Engage with partners to define and achieve metric goals
• Drive positive collaboration with functional teams and your peers to support both strategic and tactical initiatives

Minimum Qualifications

• 4+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience
• 3+ years of confirmed data analytics experience including significant knowledge across these tools and languages: Excel, Tableau, SQL, and Python
• Effective presentation and communication skills, including ability to explain sophisticated data and charts in a concise manner to large cross-functional audiences
• Solid team player and analytical demeanor

Preferred Qualifications

• Experience supporting contact centers is preferred
• Experience in performing statistical modeling and analysis and Text Analytics is a plus
• Bachelor’s degree in engineering, mathematics, finance, statistics, economics or other quantitative area, Master Degree or equivalent experience is a plus

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Business Development Executive to assist their Sales team for the next phase of their business. They are located in West.

Duties of Business Development Executive:

• Conduct tender site visits, prepare proposals, and deliver sales pitches to potential clients.
• Identify and pursue tender opportunities; aim to exceed revenue targets and maximize margins.
• Build client relationships, manage budget negotiations, and develop winning strategies for RFPs and Bids.
• Monitor industry trends to capitalize on opportunities and address risks in Environmental Services and Integrated Facilities Management.
• Enhance service offerings based on client needs; ensure retention through strong relationship management and responsive support.
• Collaborate with account managers and trainers to uphold customer service standards and improve loyalty.
• Compile monthly sales/tender reports and contribute to management meetings on business development.
• Coordinate with Operations, HR, Finance, Procurement, Technology, and Safety to support business objectives.

Requirements:

• Minimum 1 year experience
• Minimum Diploma in any discipline
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Looking for a rewarding career with career progression? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(40+ seaters) to provide outstanding service in transporting people between various places—including schools, factories, and offices. Choose from 5 days or 6 days duty. Outstanding captains will be promoted to lead teams/projects, and even join the operation team.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· May be required to work on Sat/Sun/PH, depending on your allocated trips and your desired income levels

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

Job Overview:

We are seeking a motivated and detail-oriented Business Development and Customer Service Manager to join our team. This role is critical in managing and enhancing client relationships, driving growth in corporate and group bookings, and ensuring excellent service standards. The ideal candidate will be responsible for managing client bookings, optimizing restaurant orders, and developing business strategies to boost customer engagement and loyalty. Additionally, they will handle phone and online inquiries, ensuring all reservations are processed efficiently.

Key Responsibilities:

1. Client Relationship Management:

• Manage and retain relationships with existing clients, ensuring high levels of customer satisfaction and loyalty.
• Serve as the main point of contact for clients, addressing queries and resolving issues promptly.
• Regularly update clients on new offerings, menu changes, and special events to encourage repeat business.

2. Corporate and Group Bookings:

• Drive growth in corporate and group bookings by developing strategies to attract new business opportunities.
• Collaborate with marketing to create and promote packages tailored for corporate clients and events.
• Coordinate closely with the operations and kitchen teams to ensure seamless service for all large bookings.

3. Order and Booking Management:

• Manage phone calls and online inquiries for reservations, responding promptly to secure bookings and answer client questions.
• Oversee client bookings and orders to the restaurant, ensuring accuracy and timely service.
• Monitor and manage the reservation system, keeping track of upcoming bookings and optimizing seating arrangements.
• Communicate any special requests or requirements from clients to the relevant departments to ensure excellent service delivery.

4. Business Development:

• Identify potential clients and develop strategies to convert them into loyal customers.
• Analyze market trends and competitor activities to inform new service offerings and business development initiatives.
• Set and achieve sales and growth targets, tracking progress and reporting regularly to management.

5. Customer Service Excellence:

• Provide exceptional customer service, handling inquiries, complaints, and feedback professionally.
• Train and mentor team members on customer service best practices and ensure adherence to standards.
• Regularly assess service standards and implement improvements as needed.

Requirements:

· Proven experience in business development, customer service, or hospitality management.

· Strong communication and interpersonal skills, with a focus on relationship-building.

· Ability to work independently and collaboratively with cross-functional teams.

· Proficiency in CRM software and reservation management systems.

· Problem-solving skills, with a proactive approach to handling client issues and needs.
• Business proficiency in English and Mandarin Chinese is required

Responsibilities

• In charge of the review, amendment and issuance of Employer Information Requirement (EIR) and Model Content Requirement (MCR) as per project specific requirement, support in tender evaluation and queries, review and enforce the digital implementation according to EIR and MCR as per each project.
• Manage the Common Data Environment (CDE) project delivery platform OPTIMUS (or equivalent)
• Check Building Information Modelling (BIM) model quality and ensure BIM data standardization according to standards and specification at all project milestones as defined in Employer Information Requirement (EIR) and Model Content Requirement (MCR).
• Advise and support the team in the use of digital technologies and tools to integrate work processes and improve construction workflows. These include Virtual Design Construction (VDC), drone-based inspection, lidar scanning / point cloud models, 360 photo platform, and others as defined in the project’s EIR,

Requirements

• Possess a Tier 2 Digital Delivery Management (DDM) Accreditation Scheme by building SMART Singapore or equivalent.
• At least 5 years of relevant working experience in implementing Integrated Digital Delivery (IDD) for project delivery and built environment industry

Job Description

· Overall management of the project with respect to contractual, budget, resources, design, procurement, construction, quality, and safety

· Schedule & Program

· Estimation, establishing the budget and ongoing project cost monitoring

· Analyse, manage, and track project costs against budget

· Monitor cash flow projections and report actual cash flow and variance to senior management on monthly basis

· Ensure proper management and control of project documentation as well as contractual matter (i.e. all the email correspondence)

· To check and ensure all the works are executed according to tender specifications and shop drawing

· To check all the schedules and ensure all the executions can be delivered on time

· To attend all the necessary meetings with Maincon/Consultant

· Maintain a good relationship with the clients

· To ensure all the progress claims are submitted accordingly

· Conduct bi-weekly internal meeting

· To attend customer & consultant queries with solutions

· Ensure all the payment cert are received all the times

· To liaise with Tender & Design Department on variation works/contractual matters

· Mitigate site issues and propose a contingency plan

· Mentor and train Project Engineers

· Any adhoc duty assigned by superior

Requirements

· Degree in relevant engineering and minimum 10 years of ACMV/M&E working experience

· Strong knowledge in project management methodologies, techniques and skill

· Good oral and written communication skills

· Good interpersonal skills, planning, analytical and problem-solving skills

· Knowledge in ACMV/M&E design will be an advantage

· Fluent in ACMV knowledge and installation – CHWP, VRV, VRF system

· Strong leadership and management skills with the ability to motivate and manage a team

· Confidence and Assertiveness

· 5.5 days work

Responsibilities:

• Develop project objectives and overseeing the project plan.
• Motivate project team and ensure smooth project development.
• Coordinate with clients, manage internal resources and vendors for project execution.
• Ensure all deliverables are met within the planned schedule.
• Perform risk management to minimise project risk.
• Generate quotation for tool and moulded part.
• Maintain good relationship with existing customers and support sales activities in winning new customers.

Job Requirement:

• Good interpersonal and communication skill
• With working experience in Plastics Moulding Injection/Precision industry or Mechanical Product Design preferred
• Good time management skills and organizational skills
• Strong problem-solving skill

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

IT Project Manager | AGILE | Digitalization

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration package: Up to $9,000 + AWS

Join our innovative team as an IT Project Manager, where you will play a crucial role in driving digital transformation initiatives. We are looking for a dynamic individual with a passion for leading projects and a deep understanding of Agile methodologies.

Job Responsibilities:

Strategic Planning and Coordination:

• Develop detailed business cases for projects, outlining objectives, benefits, and risks.
• Ensure projects align with business needs, delivering on cost, duration, and quality parameters.
• Collaborate with cross-functional teams to facilitate effective project execution.

Procurement:

• Oversee the procurement of digital systems, ensuring timely acquisition and implementation.
• Collaborate with vendors and internal stakeholders to optimize the procurement process.

Project Management Methodologies:

• Assess and apply project management methodologies, with a strong emphasis on Agile practices.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.

Risk Management:

• Identify potential project risks and assess their impact on organizational goals.
• Formulate and implement mitigating measures to address identified risks.

Stakeholder Engagement:

• Actively engage and motivate key partners, fostering collaboration for successful project outcomes.
• Communicate project progress, challenges, and achievements to stakeholders at various levels.

Budget and Scope Management:

• Contribute to budget management, risk assessment, and project scope definition.
• Monitor project financials and timelines, making adjustments as necessary.

Job Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.
• At least 5 years of relevant working experience as a Project Manager.
• Strong presentation skills, both written and verbal, to positively influence key partners

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

*** Working Location: Tengah

Responsibilities:

· Ability to plan, organize, and oversee projects efficiently and effectively

· Oversee the management and operations of the project

· Overall planning and management of project, including job schedule, identify and mobilize resources for the project

· Close monitoring of project resources includes manpower, transportation, equipment and tools

· Oversee that current version of local specifications – e.g. Code of Practice, Singapore Standards are accessible at the point of use

· Ability to lead and motivate a team of professionals to achieve project goals and objectives

· Attend regular site coordination meetings with client/contractors/sub-contractors on project related matters

· Ensure timely submission of monthly progress claim including claim for variation order or additional works to client

· In charge of coordination, administration and management of project site

· Ensure execution of project is in compliance with Project Quality Plan, Project Safety Plan and any other relevant local HSE rules & regulations, client specification and company requirements

· Strong analytical and problem-solving skills to identify and resolve issues that may arise during projects

· Setup and oversee proper project documentation and filing, ensure traceability and availability at all times

· Prepare project quality plan and safety management plan in line with the company standards and project specification

· Ensure the project deliverables (objectives and schedule) are met, within budget and zero lost time injury

· Ensure the requirements as spelt in project Quality Plan are implemented effectively

· Ensure that all corrective action for non-conformance report are properly addressed

· Assist procurement department in sourcing, negotiate and procure materials (installation) and equipment from the vendors

· In consultation with the human resource department recruit, interview and select staff with appropriate skills for the project activities

· Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)

· Proficiency in budgeting and financial management to ensure projects are delivered within allocated resources

· Excellent time management skills to ensure projects are completed within specified timelines and budgets

· Ability to identify and mitigate risks associated with projects to ensure safety and project success

· Strong negotiation skills to liaise with clients, contractors, suppliers, and other stakeholders to achieve favorable project outcomes

· Ability to adapt to changing project requirements and unforeseen circumstances in project

· Prepare and submit monthly, weekly, daily progress report to internal and external stakeholders.

· Providing role clarity to subordinates and ensuring they have a clear understanding of their responsibilities as individuals and as a team to accomplish the work assigned.

· Grooming, coaching, mentoring, and providing timely assistance to subordinates to enhance their performance and address any grievances they may have.

· Providing inputs and support for succession planning of critical roles. Charting out employees future career path along with Project Controller and Business Unit Head.

· Developing future leaders as a part of succession planning for critical roles and implementing employee engagement initiatives at the Project Sites, such as the team building initiatives, Innovation, motivation, and commitment, building effective teams.

Requirements:

· Bachelor Degree in Electrical Engineering and minimum 8 years of relevant working experience in infrastructure / metro industry as a project manager

· Safety training in line with MOM, company requirement and project requirement

· Good project management knowledge and skills

· Good interpersonal, planning, analytical and problem-solving skill

· Able to work independently

· Good oral and written communication skills

· Good Microsoft office knowledge and skills

· Training or certification in project management desirable

Responsibilities:

• Oversees project costing, budget allocation, expenditure monitoring and cost forecasting
• Reviews the project revenue update and project cash flow
• Oversees Change Order Management and Claims with clients, vendors and subcontractors
• Ensures timely commercial and cost reporting
• Reviews and evaluates vendors and subcontractors CBEs
• Coordinates with respective stakeholders for payment milestone requirements

Requirements:

• Bachelor’s Degree in any Engineering disciplines
• Minimum 5 years of relevant experience as project control manager
• Possess good communication and interpersonal skills

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

Tuas Yard

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Position Overview

Create sales plan, including the cultivation of existing accounts and development of new accounts, to close API-6A Products sales in assigned territory.

Essential Job Functions

· Create sales plan for assigned territory, including prospecting, qualifying and cultivating new sales leads and enhancing existing account sales

· Utilize multiple methods to connect with current and prospective clients to qualify and drive leads through the sales pipeline

· Identify and close additional purchases of API-6A products with existing customer base

· Maintain sound business relationships by visiting customers in person on a regular basis

· Review customer inquiry documentation to determine appropriate Neway product selection, including creation of order notations related to exceptions or deviations

· Respond to requests from customers for information, including written clarification on quotation and purchase order requirements

· Collaborate cross-functionally to ensure detailed and complete quotation packages based on project specifications, customer requirements and deadlines

· Prepare bi-weekly sales update report, including customer visit action items and outcomes, status of larger/successful purchase orders, lost orders/projects, upcoming client visit plans, and critical industry news and trends

· Prepare quarterly progress updates on accounts’ sales

· Provide Inside Sales team with customer equipment forecasts to meet reporting deadlines

· Collaborate internally on quality and/or engineering specifications related to customer inquiries to ensure conformance with customer requirements

· Assist, as needed, with technical advice for equipment and/or field related issues, day to day operations and sales initiatives such as Product presentations, Trade Show participation, product training, company functions, and customer visits

· Ensure that all business travel and customer entertainment expenses abide by corporate policies and ethical standards

· Remain knowledgeable and current on company and industry changes and developments

Education and Experience Requirements

· Bachelor’s degree, preferably within a general business or technical related discipline, and 3-5 years sales experience within the oilfield services industry, or

· Master’s degree and 2-3 years sales experience within the oilfield services industry

Other Skills/Abilities

· Ability to balance multiple projects and priorities to meet time sensitive deadlines

· Self-management: initiative, organized, dependable, detail and process orientation

· Self-discipline to work remotely from at-home office and on the road

· Possess the ability to work well independently with minimal supervision, as well as part of a team

· Strong facilitation, presentation, negotiation and closing skills

· Professional polish and above average interpersonal skills

· Courteous customer facing, service-oriented skills

· Above average oral and written communication skills

· English language fluency

· Minimum intermediate proficiency with Microsoft Office – Excel and Word

· Schedule and travel flexibility to meet with customers

· Position requires regular travel (at least 50%) and occasional multiple day overnight travel

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Project Manager to join their Project Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Project Manager:

• Manage and execute projects across local and regional locations.
• Review tender documents and contracts to ensure project alignment.
• Plan schedules and coordinate on-site activities with project teams.
• Attend client, consultant, and contractor meetings to discuss project progress.
• Collaborate with sales team as needed to support project-related goals.
• Ensure compliance with Workplace Safety and Health standards at project sites.

Requirements:

• Diploma in Mechanical Engineering
• 3 - 5 years project management experience in relevant industry
• Experience with ACMV and possess own transport is an added advnatge

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

JOB PURPOSE:

Overall responsibility for LEROY SOMER alternators service sales and promotion in South East Asia and Australia/New Zealand to meet bookings & service sales targets and to provide the full spectrum of support.

JOB DETAILS

The job holder should be responsible for the following:

• Sell service, whether spare parts, work on site, machine replacement, or workshop services at targeted customer segments.

• Establishing good relationship with end user and service partners to capture growth.

• He will make technical visits on site to quote service projects. He can rely on the application/technical support engineer to understand and analyze the situation of the machine at the customer’s site, propose our technical solution and articulate it in front of the customer.

• Development program with distributorship in the region.

• Prepare technical & commercial offers against client requirements (max. value 500,000US$ without manager review).

• Liaise with sales administration & finance teams to ensure effective & profitable sales.

• Coordination with manufacturing facilities to facilitate on-time delivery.

• Forecast budget & action plan.

• Keep CRM updated ( Saleforce ) on very regular basis.

• Prepare weekly & monthly report for visits, offers.

• Adhere to local and international trade compliance procedures in connection with all transactions and business practices (reference LEROY SOMER Trade Compliance Procedure).

• Fulfil any other reasonable duties as required.

Education and Qualification(s): Qualified to degree level in engineering / bachelor in electrical discipline

Experience: Relevant market & industry knowledge 5 years minimum

Language & level: Excellent English

We're looking for a personnel who would be a specialist for marine electrical practical knowledge to handle/control & monitor & expart to solve problem for all the project site. He/she must know to design and plan for the project & save the overall production cost. He/she must prove his/her capability by the performance. He/she should have a proper knowledge to maintain of job responsibility & punctuality. He/she must respect & follow every rules_regulation & restriction Of the organization.

Above all we're looking for someone who has a capability to perform high productivity with lower salary.

Mission:

The Offer Creation Project Manager is accountable for ensuring that the project meets its goals for customer satisfaction & quality, time to market, development expenses and product costs, to ensure meeting the profitability target for all assigned projects in Control and Signaling (C&S) activity.

1 - Responsibilities:

· Be customer and business focused, set the vision with project stakeholders

· Manage the development of all project activities from the initiation to the closure, covering the scope of all Functions

· Develop, with the Project Team, the Project Management Plan and keep it up to date during the life of the project. Tailor the project plan in line with project goals, look for efficiency opportunity

· Define and manage the project budget, resources, and schedule

· Organize, lead, and motivate the project team and synchronize the team with the other teams

· Challenge the functions to take ownership of the project objectives

· Lead the decision-making process at the project level and at the right time

· Apply risk management techniques to identify the risks and issues, and implement effective risk response plans

· Manage the overall project planning, organize arbitration and, in the event of deviation, propose and implement corrective actions

· Provide the project evaluation and project status to management on a regular basis

2 – Requirements & Skills:

· 2-3 years minimum in project management of electromechanical and/or electronic products

· Minimum bachelor’s degree in electro-mechanical / electrical / electronic engineering

· Industrial products’ knowledge is preferred

· Development and understand business cases, basic financial knowledge

· Strong organizational and interpersonal skills within cross-functional environment, resolving conflicts to achieve results

· Excellent written and verbal communication skills (English)

· Strong working knowledge of Microsoft Office

Competencies:

• Leadership and decision-making
• Business and customer understanding / strategic awareness
• Risk management
• Negotiating
• Time management
• Promote cultural inclusivity
• Team animation
• Problem-solving
• Financial concepts
• Communications
• Contextual knowledge of company, offer, technology, market

3 - Environment:

This position will be based in Singapore and reporting to Project Management Officer (PMO) in C&S activity.

Functional authority to manage international teams, working in all the area involved in offer creation process: marketing, design (mechanical, electronic, firmware, software), laboratory, advanced manufacturing, quality, plants and purchasing etc. To be the main interface with Partners (international) and Legal for projects of "brand-labelled" offers.

Job Description

• Oversee Projects Department daily operations. Collaborates with stakeholders to document project scope, deliverables, goals, risks, blockers, success measures, and estimated resources needed.
• Responsible for successful completion of all projects. Ensure that projects remain in-scope and meet budgetary, scheduling, and quality requirements.
• Coordinate with Sales, Structural Design and Procurement Department in all project matters.
• Ensure timely delivery of project with satisfactory quality.
• Assist management in contractual and commercial matters in Projects.
• Assist management in cost minimization & profit maximization.
• Promotes a culture of teamwork, collaboration and success.
• Ensure preparation of Project Execution Plan, Project Scope of Work, Project Setup, Project Closeout and Variation Orders.
• Ensure clear and open communication with project team members and between project team and functional groups, the changes in scope of work and schedule are captured in the Variation Orders and the implementation of lessons learned.
• Manages the project team, internal and external customer relationships, and staffing of project team with competent persons from the functional groups. Communicates routinely to management, customers, project team members, actively soliciting and addressing customer and project team feedback.
• Manages the cost, schedule, safety, quality, and contractual requirements of the project through effective planning in accordance with company procedures.
• Applies basic understanding of company's business to improve project cost effectiveness, apply change management principles and improve project margin.
• Provide status updates regularly to management.
• Assist in business development efforts to create project proposal, estimates and schedules etc.
• Responsible for training, managing, and motivating the project team, as well as resolving team conflicts.
• Resolves technical and operational issues as required.
• Plan, schedule, monitor, and report on activities related to the project, including subcontractor monitoring.

Requirements

• Degree in structural / marine / naval architecture / civil / mechanical engineering
• Min 5 years of working experience in similar industry, including tracking and planning projects
• Good written and spoken English (written, verbal and presentation) and interpersonal skills
• Experience in quality assurance and project management, preferably in the construction, marine, or offshore industry
• Strong leadership, diplomatic and motivational skills, with the ability to adapt change and competing demands
• Able to plan and manage project assigned independently
• A problem solver and a team player
• Experience in leading, motivating and managing various project and team sizes
• Intermediate level of proficiency with MS Project, Excel, PowerPoint and SharePoint

Overall Purpose of Job –

The primary role of the Project Manager (Infrastructure) is to lead infrastructure-related projects and support Enterprise Network and security (ENS) project initiatives. This involves assisting the project sponsor in driving and managing the end-to-end deliverables for the project lifecycle, from Conceptualization to solutions, Implementation, and then transitioning the project into Operation.

The role is expected to oversee the technical implementation of the solution against the SoW while working closely with the business and other infrastructure teams to achieve the desired outcome.

Key Responsibilities –

• Define and determine the project scope and objectives.
• Identify the resources needed to reach the objectives and manage them effectively and efficiently.
• Prepare budget based on the scope of work and resourcing requirements.
• Track project costs to meet the budget.
• Develop and manage a detailed project schedule along with the associated work breakdown structure.
• Provide project updates on a consistent basis to various stakeholders about the overall status, project change and progress.
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilize industry best practices methodology, techniques, and standards throughout the entire project execution.
• Monitor progress and adjust as needed.
• Comfortable with Stakeholder Management.
• Conflict management.

Required Skills & Knowledge –

● Experience in managing projects with a minimal budget exceeding $300,000.

● At least 5 to 7 years of project management experience handling enterprise-wide upgrade or technology refresh projects is a must.

● Extensive knowledge and experience in implementing large-scale ICT infrastructure projects, particularly around Disaster Recovery, Server & Storage and Network infrastructure would be required.

● Familiarity in technical services delivery and management, preferably ITIL would be advantageous.

● Competency with spoken and written English to facilitate communication.

● Experience managing projects across multi-vendor environments and matrix organizations is a must.

● Strong Knowledge in networking & infrastructure operation components would be good to have.

Required Competencies –

● Excellent communication, good interpersonal and problem-solving skills.

● Familiarity with project management methodology, approach, tools, and phases of the project lifecycle is essential.

● Pragmatic and flexible mindset to succeed in an ever-changing and dynamic environment would be required.

● Capacity to learn and adapt to new technologies fast.

● Ability to proactively carry out tasks independently is a must.

● Manage conflict while focusing on the deliverable.

● Multi-tasking and able to prioritize the task accordingly.

Required Work Experience (Brief description of the job-related experience needed to perform the job)-

● Experience in project planning, scheduling, tracking, control, and customer handling.

● Demonstrates in-depth understanding of organisational operational policies, processes, and methodologies applicable to project management.

● Ability to communicate effectively with expertise from the different layers related to project management methods.

● Experience with “on-premises to cloud” migrations or IT transformations is a plus.

● Demonstrated ability to adapt to new technologies and learn quickly.

● Proven operation experience in managing Network and security operations or infrastructure related roles would be advantageous.

Required Qualifications (Brief description of the educational background needed to perform the job)

• Degree in IT or equivalent
• Professional certifications:

1. Project Management Certification (PRINCE2, PMP, etc)
2. ITIL Certification

No Recruitment Agency needed.

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception
• Planning with the team, choosing, organizing, and motivating across different vendors
• Overseeing and monitoring all the Campaign progress activities as per the timeline
• Delivering and ensure client satisfaction within budget allocated
• Engage senior stakeholders to discuss and address project issues and risks
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor
• Provide timely updates to internal and external stakeholders as per required
• Meet up with clients and conduct presentations whenever there is a need to
• Be on time and reply to clients enquiries whenever necessary
• Ensure all the Digital Marketing Campaign timelines are properly managed
• Works closely with the Digital Marketing team
• Conduct meetings, delicate work and communicate across clients feedback periodically

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication
• Pro-active, hardworking, good working attitude, meticulous and results oriented
• Resourceful and problem solver
• Candidates must be able to function in agile work environments
• Excellent analytics skill with strong business acumen
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders
• An advantage to have, Marketing / Digital Marketing background, website development experience

Job Description

Reporting to: Project Director

Responsibilities:

• Manage scopes of ACMV/HVAC and ensure adherence to contract obligations related to company scope.
• Oversee project cost management and ensure timely reporting and communication with clients, stakeholders, and workforce.
• Ensure compliance with engineering practices and safety implementations in project management.
• Plan and implement project schedules, procurement processes, cost management, and contractual fulfilment.
• Lead and coordinate with team engineers and coordinators to ensure effective communication and execution of tasks.
• Supervise testing and commissioning of necessary systems and structures.
• Implement and govern the safety management system on site.

Requirements:

• Minimum Bachelor’s Degree in Mechanical, Building Services, or a relevant field.
• At least 5 years of experience in a similar role.
• Strong management, communication, presentation, and reporting skills.
• Demonstrated leadership, independence, commitment, and conflict resolution abilities.
• Experience in BIM is preferred. Candidates willing to learn and achieve BIM skills/qualifications will be supported.
• Full staff benefits after probation.

Advantages & Remunerations:

• 5-day work week.
• Skillset conversion to BIM management with training provided.
• Career progression opportunities upon achieving BIM accreditation.
• AWS and variable performance bonuses included.
• Annual incentive trips and further learning/education encouraged with sponsorships.
• Flexible working hours and work-from-home options.
• Comprehensive medical benefits.