Total 3,014 support analyst job vacancies in Business Management / Project / Planning category in Singapore

The Opportunity

• Adecco is partnering with a leading global bank to look for a Business Control Analyst
• Contract Duration: 9 months
• Office Location: CBD

The Job

We are seeking to hire a talented individual to join the APAC GBAM AML organization. This is a Front Line unit role, responsible for interpreting AML standards and guidance issued or updated by Global Financial Crimes and Compliance organization in the bank. This role will report to APAC GBAM AML Lead & will be responsible to deliver timely analysis; impact assessment and implementation of Technology; People; Process infrastructure to ensure compliance with the regulatory changes and mitigate regulatory risk for the bank. This role will have a strong face off with Regional Business Leaders; COO’s; MLRO’s; Operational Leaders within EPO; Global Markets & Global Banking.

Responsibilities:

• Demonstrate comprehensive understanding of Enterprise and Regional AML policy and standards; Global Banking and Markets products / business and operations processes.
• Independently drive impact assessment and implementation of system; people; processes and control infrastructure for complex volume of AML regulatory changes within Asia Pacific region.
• Facilitate communication of impact and changes to APAC Regional stakeholders.
• Be a subject matter expert for Anti Money Laundering issues within APAC Region, engage and collaborate closely with Regional and Global Stakeholders within GFCC; Operations and Front Line Units to drive solutions with a 360 view.
• Act as a point of contact in the region for:
• Key AML technology and process-control projects and initiatives;
• Management of AML Self-Identified Audit Issues (SIAI) & Compliance Identified Audit Issues (CIAI);
• Management of Internal and external AML exam and
• Any other business matters related to AML that may arise during course of usual business.

The Talent

• Minimally 5 years of hands on AML policy and standards experience.
• Excellent communication skills and ability to influence; must be able to appropriately convey ideas, concerns and opinions across differing levels of organization and build relationships.
• Proactive and self-motivated , able to manage competing priorities ; make timely and fact based decisions
• Highly organized and demonstrate a bias for action and a commitment to achieving sustainable results.
• Results driven with attention to detail
• Strong teamwork skills in a global and regional setting.
• Demonstrate strong risk orientation; challenge status quo and is passionate to drive change

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Control Analyst
• We regret to inform that only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Our client, a leading global life insurer, is seeking talented a Senior Business Analyst to join their dynamic Product Implementation team on a 1-year contract basis (convertible!). This is a unique opportunity to contribute to the launch and enhancement of life insurance products, with a strong potential for conversion to a permanent role for exceptional performers.

Key Responsibilities

• Stakeholder Liaison: Facilitate communication and coordination across key stakeholders including IT and product development teams to ensure seamless product launches and enhancements.
• Requirement Gathering: Oversee the collection and documentation of user requirements to guide effective system development.
• Testing and Validation: Conduct extensive User Acceptance Testing (UAT) and system testing to ensure successful product implementation.
• System Migration Projects: Participate in system migration projects, ensuring the seamless integration of data from legacy software to new platforms.

Qualifications

• Experience: Minimum of 4 years in a similar role, specifically in life product implementation/business analyst.
• Product Launch Expertise: Proven experience in launching life insurance products.
• Testing Proficiency: Extensive experience in UAT and system testing.
• Flexibility: Candidates with shorter notice periods are preferred for smoother onboarding and integration.

If you're ready to take on your next challenge and contribute to meaningful projects within the insurance industry, seize this opportunity! Apply now or reach out to Desiree at [email protected] to learn more!

Contract duration: 1 year contract

Location: Depot Road

Responsibilities

• Responsible for materials planning, buying, scheduling and coordinating in Supply Planning.
• Maintain & process purchasing system requirements.
• To identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment.
• Working with cross-functional teams, creates and implements plans that enable the execution of business strategies.
• Inventory management (including analysis, optimization and velocity).
• Intermediate: Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues.
• Works on problems/projects of moderately complex scope.
• Exercises independent judgment within defined practices and procedures to determine appropriate action.

Requirements:

• Degree
• 1 - 2 years experience in Order Management/Order processing
• Experience in SAP is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Summary:

Looking for a driven individual who like to pursue a career in the banking industry. You’ll be tasked to assist various stakeholders in financial controlling of business unit and supporting business activities.

Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

• Ensure accurate and timely delivery of key changes to the business by leading Global Change Management (GCM) process

• Creating and managing end to end calendar with critical steps, dependencies and dates

• Hosting kick-off calls with change owner to gather stakeholders, begin impact assessment and identify leads from each functional group to be part of the project

• Help change owners craft clear messages that address all stakeholder questions (including Legal & Compliance)

• Build and develop partnerships with potential initiators/ change owners, channel leads and stakeholders by:

• Provide ongoing 1:1 consultative training to change owners on both process and tools during the course of their GCM, as well as provide general training to raise awareness of GCM process

• Facilitate and lead cross-functional meetings

• Assist in awareness campaigns and communications of Global Change Management objectives, process

• Develop analytics and reporting to track effectiveness of process and identify potential process improvements

• Contribute to developing enhancements of Work Flow Management tool

• Provide thought leadership in continually reviewing process and identifying improvements

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years Risk and Control experience in financial services, control compliance or legal disciplines

• Experience with work-flow systems

• Outstanding relationship building and relationship management skills

• Consistently demonstrates clear and concise written and verbal communication skills

• Proficient in Microsoft Office with an emphasis on MS Excel

• Self-motivated and detail oriented

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Business Analyst / Senior Business Analyst

Responsibilities:

Reporting to the Maintenance Manager, your responsibilities would be to:

• Support the day-to-day operation of projects need
• Understand and translate business requirements to requirement specifications and functional designs
• Ensure the system and deliverables are within the scope of the contractual requirements
• Responsible Unit Testing and System Integration Testing of Service requests and Defects reported.
• Work as a part of the team to meet project targets and quality objectives
• Lead and mentor members of the assigned project team
• Provide hands-on advice and coaching to members of the project team
• Supervise in trouble-shooting, optimizing and fine-tuning of the applications
• Supervise in deployment fixes and releases at in-house and customer environments
• Create and update relevant documents on all executed changes in a timely manner
• Respond to email from various customer queries and supervise troubleshooting issues raised by customers and providing its resolution
• To perform tasks as assigned beyond official working days and working hours when is required by customer of project needs.
• Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
• Interact effectively with stakeholders at all levels
• Represent the company in a professional manner at all times and build positive relationships with clients and partner to the company’s benefit.

Requirements:

You should possess the following qualifications:

• Minimally Diploma or Degree of Information and Communications Technology discipline
• Preferably with at least 6 year of IT-related experience
• Preferably with experience using SQL query tool
• Able to speak well in both English and Mandarin
• Possess good English writing skills
• Possess good interpersonal skills
• Have positive attitude to meet new challenges

Salary range $3500 to $6500

Mandatory Skills

Responsibilities

• Collaborate closely with business stakeholders (E.g. Relationship Managers, Product managers, Operations, Credit Control Unit, Credit, Business Support Unit, etc.) and IBG Technology team to deliver business driven outcomes that drive revenue or cost savings impact
• Understanding the Business and Credit Requirements and context and liaise with external and internal stakeholders and users to analyze and document as-is process flows and ideate on to-be flows.
• Conduct user immersion interviews and insights gathering exercises to define real problem statements, user painpoints and needs.
• Raise user stories and requirements in JIRA with detailed analysis on acceptance criteria and system-to-system field mapping.
• Coordination with stakeholders for requirement sign offs, and liaise with IBGT for analysis and implementation of projects.
• Brief the user acceptance testing team of the user requirements and advise test data and scenarios to be covered to execute testing against the JIRA requirements.
• Coordinate with users to finalize Live Verification scope, schedule and production data to be used to verify in Production and for sign off.
• Post go-live monitoring of issues and follow up on enhancements, and commercialisation of launched product in collaboration with users and product team to ensure uplift in business outcomes (Revenue uplift, cost savings, etc.)
• Drive and prepare commercialisation materials (e.g. user guides, marketing collaterals, etc.) in collaboration with product team.
• Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.

Requirements

• Good interpersonal and communications skills
• Strong stakeholder management and coordination
• Problem solving, planning & organizing skills
• A strong team player
• Sense of ownership and accountability for owned projects
• Meticulous, attentive to details, analytical and strong grasp of business analyst tools (E.g. swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.)
• Market knowledge and experience of SME segment, credit knowledge and lending products
• Project Management and system Implementation Experience would be an advantage.
• Awareness of Project management tools (JIRA, Confluence) and methodologies like AGILE, etc would also be an advantage

Requirement

Summary of the Requirements

1. Someone who has banking background and knowledge in banking products (eg. loans, deposits, credit cards, credit risks, market risks etc.)
2. Business Analyst from business background and not so much from technology background
3. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out – is a must
4. Someone who has risk background (bank) would be advantage
5. Able to do user testing, write test cases and do testing for large volume of data

More details of the Requirements

Role is a BA for data mart, able to perform BAU support for a risk data mart that is providing data to Basel III LCR reporting, Basel Credit Risk management reporting, Credit Risk management reporting.

Primary role is performed daily and month end checks on the risk data with the focus on:

1. Daily reconciliation / completeness checks and highlighting and following up on reconciliation break
2. Apart from daily BAU, support to upstream projects which impacts data mart and support to downstream reporting queries and enhancements will be required.

In some instances, Risk Analyst may be required to write simple users specifications.

1. Perform daily and month end checks on data in Risk Data Mart including updates of reconciliation reports.
2. Followup and resolve reconciliation breaks.
3. Perform impact assessment and UAT on both upstream projects and downstream enhancement changes.
4. Support end users queries of Risk Mart and Risk Mart projects related configuration changes.
5. Write simple users specifications for Risk Mart.
6. Work with Risk Mart BAU lead to perform and resolve daily and month end reconciliation checks and issues. Update reconciliation documents.
7. Perform UAT and documentation, raise and resolve UAT issues independently.
8. Provide support to end users queries and Risk Mart related projects configuration changes
9. Assist in Risk Mart specifications write-up

A MUST skills :-

1. Conduct extensively data analysis and testing, hence both Banking and SQL experiences are required. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out.
2. Someone who has banking background and have some knowledge in bank’s products

Requirement

Summary of the Requirements

1. Someone who has banking background and knowledge in banking products (eg. loans, deposits, credit cards, credit risks, market risks etc.)
2. Business Analyst from business background and not so much from technology background
3. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out – is a must
4. Someone who has risk background (bank) would be advantage
5. Able to do user testing, write test cases and do testing for large volume of data

More details of the Requirements

Role is a BA for data mart, able to perform BAU support for a risk data mart that is providing data to Basel III LCR reporting, Basel Credit Risk management reporting, Credit Risk management reporting.

Primary role is performed daily and month end checks on the risk data with the focus on:

1. Daily reconciliation / completeness checks and highlighting and following up on reconciliation break
2. Apart from daily BAU, support to upstream projects which impacts data mart and support to downstream reporting queries and enhancements will be required.

In some instances, Risk Analyst may be required to write simple users specifications.

1. Perform daily and month end checks on data in Risk Data Mart including updates of reconciliation reports.
2. Followup and resolve reconciliation breaks.
3. Perform impact assessment and UAT on both upstream projects and downstream enhancement changes.
4. Support end users queries of Risk Mart and Risk Mart projects related configuration changes.
5. Write simple users specifications for Risk Mart.
6. Work with Risk Mart BAU lead to perform and resolve daily and month end reconciliation checks and issues. Update reconciliation documents.
7. Perform UAT and documentation, raise and resolve UAT issues independently.
8. Provide support to end users queries and Risk Mart related projects configuration changes
9. Assist in Risk Mart specifications write-up

A MUST skills :-

1. Conduct extensively data analysis and testing, hence both Banking and SQL experiences are required. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out.
2. Someone who has banking background and have some knowledge in bank’s products

Mandatory Skills

Responsibilities

• Collaborate closely with business stakeholders (E.g. Relationship Managers, Product managers, Operations, Credit Control Unit, Credit, Business Support Unit, etc.) and IBG Technology team to deliver business driven outcomes that drive revenue or cost savings impact
• Understanding the Business and Credit Requirements and context and liaise with external and internal stakeholders and users to analyze and document as-is process flows and ideate on to-be flows.
• Conduct user immersion interviews and insights gathering exercises to define real problem statements, user painpoints and needs.
• Raise user stories and requirements in JIRA with detailed analysis on acceptance criteria and system-to-system field mapping.
• Coordination with stakeholders for requirement sign offs, and liaise with IBGT for analysis and implementation of projects.
• Brief the user acceptance testing team of the user requirements and advise test data and scenarios to be covered to execute testing against the JIRA requirements.
• Coordinate with users to finalize Live Verification scope, schedule and production data to be used to verify in Production and for sign off.
• Post go-live monitoring of issues and follow up on enhancements, and commercialisation of launched product in collaboration with users and product team to ensure uplift in business outcomes (Revenue uplift, cost savings, etc.)
• Drive and prepare commercialisation materials (e.g. user guides, marketing collaterals, etc.) in collaboration with product team.
• Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.

Requirements

• Good interpersonal and communications skills
• Strong stakeholder management and coordination
• Problem solving, planning & organizing skills
• A strong team player
• Sense of ownership and accountability for owned projects
• Meticulous, attentive to details, analytical and strong grasp of business analyst tools (E.g. swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.)
• Market knowledge and experience of SME segment, credit knowledge and lending products
• Project Management and system Implementation Experience would be an advantage.
• Awareness of Project management tools (JIRA, Confluence) and methodologies like AGILE, etc would also be an advantage

We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will have extensive experience with Business Analysis, Banking, UAT & SQL.

Requirement

• Minimum of 3-5 years of experience as a Business Analyst in the banking industry.
• Proven experience in requirement gathering,documentation.
• Hands-on experience with Systems Integration Testing (SIT) and User Acceptance Testing (UAT) methodologies.
• Strong experience with SQL for data analysis and reporting.
• Build and maintain strong relationships with internal and external stakeholders.
• Provide regular updates and insights to business and technical team
• Act as a liaison between business users and technical teams.

Requirements Gathering and Analysis:

• Collaborate with stakeholders to gather and document business requirements related to system enhancements and changes.
• Conduct thorough analysis of business processes and systems to identify gaps and opportunities for improvement.

System Integration Testing (SIT):

• Design and execute test scenarios and test cases for SIT, ensuring comprehensive coverage of functional and non-functional requirements.
• Coordinate with development teams to validate system integrations and data flows across various banking applications.

User Acceptance Testing (UAT):

• Develop UAT test plans and scripts based on business requirements and functional specifications.
• Facilitate UAT sessions with business users to ensure all aspects of the system meet business needs and expectations.

Test Execution and Defect Management:

• Perform test execution, monitor results, and document defects or issues found during testing phases.
• Work closely with developers and stakeholders to resolve issues promptly and ensure timely delivery of high-quality solutions.

Documentation and Reporting:

• Prepare detailed test documentation including test plans, test cases, test scripts, and test summary reports.
• Provide regular status updates and reports on testing progress, issues, and risks to project stakeholders.

Quality Assurance and Process Improvement:

• Contribute to continuous improvement initiatives related to testing processes, methodologies, and tools.
• Participate in post-implementation reviews to evaluate the effectiveness of system changes and identify areas for refinement.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
• Proven experience as a Business Analyst, System Analyst, or similar role within the banking or financial services industry.
• In-depth knowledge of banking operations, products, and regulatory requirements.
• Hands-on experience with Systems Integration Testing (SIT) and User Acceptance Testing (UAT) methodologies.
• Strong analytical skills with the ability to interpret complex business requirements and technical specifications.
• Excellent communication skills with the ability to liaise between technical and non-technical stakeholders effectively.

Requirement

Summary of the Requirements

1. Someone who has banking background and knowledge in banking products (eg. loans, deposits, credit cards, credit risks, market risks etc.)
2. Business Analyst from business background and not so much from technology background
3. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out – is a must
4. Someone who has risk background (bank) would be advantage
5. Able to do user testing, write test cases and do testing for large volume of data

More details of the Requirements

Role is a BA for data mart, able to perform BAU support for a risk data mart that is providing data to Basel III LCR reporting, Basel Credit Risk management reporting, Credit Risk management reporting.

Primary role is performed daily and month end checks on the risk data with the focus on:

1. Daily reconciliation / completeness checks and highlighting and following up on reconciliation break
2. Apart from daily BAU, support to upstream projects which impacts data mart and support to downstream reporting queries and enhancements will be required.

In some instances, Risk Analyst may be required to write simple users specifications.

1. Perform daily and month end checks on data in Risk Data Mart including updates of reconciliation reports.
2. Followup and resolve reconciliation breaks.
3. Perform impact assessment and UAT on both upstream projects and downstream enhancement changes.
4. Support end users queries of Risk Mart and Risk Mart projects related configuration changes.
5. Write simple users specifications for Risk Mart.
6. Work with Risk Mart BAU lead to perform and resolve daily and month end reconciliation checks and issues. Update reconciliation documents.
7. Perform UAT and documentation, raise and resolve UAT issues independently.
8. Provide support to end users queries and Risk Mart related projects configuration changes
9. Assist in Risk Mart specifications write-up

A MUST skills :-

1. Conduct extensively data analysis and testing, hence both Banking and SQL experiences are required. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out.
2. Someone who has banking background and have some knowledge in bank’s products

Mandatory Skills

Responsibilities

• Collaborate closely with business stakeholders (E.g. Relationship Managers, Product managers, Operations, Credit Control Unit, Credit, Business Support Unit, etc.) and IBG Technology team to deliver business driven outcomes that drive revenue or cost savings impact
• Understanding the Business and Credit Requirements and context and liaise with external and internal stakeholders and users to analyze and document as-is process flows and ideate on to-be flows.
• Conduct user immersion interviews and insights gathering exercises to define real problem statements, user painpoints and needs.
• Raise user stories and requirements in JIRA with detailed analysis on acceptance criteria and system-to-system field mapping.
• Coordination with stakeholders for requirement sign offs, and liaise with IBGT for analysis and implementation of projects.
• Brief the user acceptance testing team of the user requirements and advise test data and scenarios to be covered to execute testing against the JIRA requirements.
• Coordinate with users to finalize Live Verification scope, schedule and production data to be used to verify in Production and for sign off.
• Post go-live monitoring of issues and follow up on enhancements, and commercialisation of launched product in collaboration with users and product team to ensure uplift in business outcomes (Revenue uplift, cost savings, etc.)
• Drive and prepare commercialisation materials (e.g. user guides, marketing collaterals, etc.) in collaboration with product team.
• Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.

Requirements

• Good interpersonal and communications skills
• Strong stakeholder management and coordination
• Problem solving, planning & organizing skills
• A strong team player
• Sense of ownership and accountability for owned projects
• Meticulous, attentive to details, analytical and strong grasp of business analyst tools (E.g. swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.)
• Market knowledge and experience of SME segment, credit knowledge and lending products
• Project Management and system Implementation Experience would be an advantage.
• Awareness of Project management tools (JIRA, Confluence) and methodologies like AGILE, etc would also be an advantage

We are looking for Candidate with CLM (Client lifecycle management) with expertise / experience in the area of CLM Private Banking Front Office.

MAIN DUTIES

• Establish and facilitate/manage a working group (WG) of cross-functional members to agree and align on the direction of the capability in the Bank’s operational and strategic context.
• Organise and plan the work components necessary to deliver key aspects of the capability.
• Lead the WG to developing the capability roadmap in the medium term and define business requirements in the immediate term
• Establish the artifacts of the CLM Prospecting capability

REQUIREMENTS

• Experienced in the Private Banking front office context and business integration needs for successful implementation
• Keen grasp of project management tools and concepts and practitioner of organized change / principle-based design and issue-based problem solving
• Meticulous, conscientious with the ability to work independently and meet deadlines/targets.

Thanks and Regards,

Ashwani

R. No: R1114530
__________________________________________________

Helius Technologies Pte Ltd (Licence No: 11C3373)

36, Robinson Road, #13-05, City House, Singapore 06887

We are looking for highly motivated fresh graduates to start a career as a Business Analyst. We have designed a specific learning program to accelerate the young and talented graduates to enter and start their careers with the aspiration to empowering breakthrough innovation in Financial Services!

WHO IS UPSKILLS?

Upskills supports banks and financial organizations to lead projects efficiently and reduce time to market. Our expertise in capital markets software, combined with strong functional knowledge and our commitment to excellence makes us quite unique in the industry.

Our service offerings cover the entire lifecycle of financial technology transformation projects be it a greenfield implementation, an extension, or an upgrade.

At Upskills, we are a team of creative thinkers and problem solvers, our ultimate mission is to breakthrough innovation! All of us are fully engaged in Fintech industry to deliver cutting-edge solutions for capital markets and digital transformation.

Job Description:

As a Business Analyst at Upskills, you will be at the forefront of analyzing and optimising business processes for our clients in the financial industry. Your role will involve working closely with our financial institution clients to understand their business needs, analyze their current processes, and recommend solutions that leverage our fintech solutions to drive efficiency, reduce costs, and enhance customer satisfaction.

Responsibilities:

· Conduct in-depth analysis of clients' business processes, identifying areas for improvement and efficiency gains.

· Work closely with clients to understand their business requirements and challenges within the financial sector.

· Collaborate with cross-functional teams, including software developers and product managers, to design and implement technology solutions that meet the needs of our financial institution clients.

· Develop and maintain strong relationships with clients, acting as a key liaison between them and our technical teams.

· Stay abreast of the latest trends and technologies in fintech and financial services to propose innovative solutions.

· Assist in the development and refinement of our product offerings by providing feedback from the field.

· Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Requirements:

· Bachelor's Degree in Finance, Mathematics, Information Technology, or a related field.

· Strong understanding of business process reengineering and optimization.

· Excellent analytical and problem-solving skills.

· Ability to translate business requirements into technical solutions.

· Strong communication and interpersonal skills, with the ability to present complex information clearly and persuasively to a variety of audiences.

· Experience working with cross-functional teams in a fast-paced environment.

· Familiarity with fintech solutions and how they can be applied to solve challenges in the financial sector.

Our Offer:

· Exciting experience with a fast-paced company.

· Opportunity to harness your full potential as well as exposure to the international environment.

· Professional development opportunities and a commitment to ongoing learning.

· A dynamic, open, and collaborative work culture.

· Medical and dental benefits.

A LITTLE BIT MORE ABOUT US…

We are located at Raffles place, the heart of financial hub in Singapore, surrounded by leading international businesses and financial institutions. Our welcoming space fosters collaboration and encourages lively discussions, providing a stimulating environment complemented by amenities such as kitchen facilities, refreshments, snacks, and an overall open working culture.

Join our team of passionate professionals by sending your resume to [email protected]!

At least 3 years being a BA or in the treasury business domain.

Must have Bank BA experience and degree in Finance.

Experience:

• Designed and implemented a bond trading system.

• Contributed to system migration, reconciliation, and report generation.

• Engaged with front office teams to gather business requirements.

• Resolved ad-hoc issues promptly.

• Coordinated with cross-functional teams for seamless system integration.

• Utilized agile methodologies for project management.

Responsibilities:

• Design and Implement systems.

• Gather and document user requirements.

• Resolve issues promptly.

• Coordinate with cross-functional teams.

• Manage projects using agile methodologies.

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Evaluate and recommend suitable technology while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks in a constantly changing environment.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of experience as a Business Analyst in a software delivery project, participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience leading a product development firm or consulting experience.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

This role would be the precursor to a Product Lead/Project Management position to lead teams to deliver software while maintaining a close relationship with the client’s senior stakeholders.

Kindly apply directly on our career portal, thank you!

https://thesoftwarepractice.freshteam.com/jobs/ismg5sl5x2BO/business-analyst-project-management?ft_source=MCF_3000241553&ft_medium=Job%20Boards_3000105967

We seek your understanding that only shortlisted candidates will be notified.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

THE ROLE: Assistant, Academic Planning and Support Office (APSO)

Kaplan Singapore is seeking a highly motivated and proactive Assistant to join our Academic Planning and Support Office team. As part of the APSO team, you will play an essential role in ensuring efficient and effective scheduling of classes, meetings, and resources across our programs.

Key Roles and Responsibilities:

Participate in Projects for Continuous Process Improvement

• Support in identifying opportunities for enhancing timetable scheduling processes.
• Evaluate current processes and provide input on enhancements that improve efficiency and user experience.

Timetable Scheduling and Classroom Booking

• Familiarity with Celcat and other timetabling related processes.
• Familiarity of programs of study offered at Kaplan. Utilize knowledge and understanding of Kaplan programs to establish optimal policies and procedures to effectively manage classroom schedules.
• Provide support for any ad-hoc changes, late enrolments, class splits, class cancellations, receipt of mid-term and final exam dates and room bookings for internal meetings.
• Be familiar with the automated routines for room bookings and understanding the impact of varying parameters and settings.
• Maximize utilization of classroom resources by:

1. Proactively managing room bookings and demand to ensure the best fit and balance of room size according to number of persons.
2. Reducing the need to outsource rooms and external spaces through active room swaps and liaison with other stakeholders.
3. Reducing facilities management costs through room swaps and advising in any short notice changes.

• Publish classroom schedules and latest timetables to lecturers and/or students as determined by programs.
• Liaise with program managers to gather scheduling requirements and preferences.
• Coordinate the allocation of rooms and equipment to ensure optimal utilization of classrooms resources and.
• Communicate updates promptly to stakeholders and maintain comprehensive documentation of any revisions made.
• Alert Manager about impending room shortages in a timely manner.

Requirements:

• An ideal candidate should possess at least a Diploma in any discipline. Diplomas in Business, Administration, Logistics are preferred.
• Proficiency in both spoken and written English for daily communication.
• Experience working in facilities management department or education industry will be an added advantage.
• Familiar with Microsoft Office, with intermediate to advanced MS Excel skills.

Other Information:

• Working Hours: Mondays to Fridays: 9am to 6pm
• Work Arrangements: Hybrid
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

Job Description:

• Collaborate with project stakeholders, such as developers, product owners, and business users, to collect user requirements.
• Develop comprehensive requirement documentation based on the acquired information.
• Perform in-depth business requirement analysis, taking into account dependencies, prioritization, and gap analysis.
• Determine the final scope of development through thorough analysis.
• Work closely with software engineers and project managers to devise conceptual solution designs.
• Communicate effective delivery plans for proposed solutions.
• Present "stories" adeptly to both technical and non-technical audiences.
• Maintain transparent and concise communication with stakeholders.
• Facilitate UAT execution by closely collaborating with business users.
• Follow up with developers on the resolution progress of bugs identified during UAT.
• Acquire expertise as a product knowledge specialist, approaching challenges from a business perspective.
• Conduct user training sessions proficiently in both English and Mandarin.

Job Requirements:

• Possess a minimum of 4 years of work experience with a proven track record in Business Analysis, preferably within the gaming industry.
• Hold a higher diploma or bachelor’s degree.
• Demonstrate strong stakeholder management skills, resolving conflicts across diverse stakeholder groups.
• Display strong interpersonal, communication, and presentation skills.
• Possess work experience in Scrum/Agile environments.
• Demonstrate the ability to work independently on multiple projects proactively and with minimal supervision.
• Demonstrate the ability to elaborate user stories, create backlogs, conduct grooming, prioritize tasks, and produce acceptance test cases in collaboration with QA.
• Possess basic knowledge of databases.
• Demonstrate the ability to create Entity-Relationship Diagrams (ERD) and perform basic data querying.
• Be proficient in documentation and project management tools like G Suite, Confluence, Jira, etc.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
EA Personnel Reg No: R22106436

Working Location: Alexandra

Working hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

· Manage and organize office operations, including maintaining files, records, and databases

· Handle correspondence, emails, and phone calls, directing inquiries to the appropriate departments or individuals

· Schedule appointments, meetings, and conferences, and coordinate travel arrangements as needed

· Prepare and distribute documents, reports, and presentations

· Collect, analyze, and interpret data to provide insights and support decision-making processes

· Maintain accurate records of business transactions, expenses, and budgets

· Generate regular reports on key performance indicators (KPIs) and operational metrics

· Assist in the planning, execution, and monitoring of various projects, ensuring deadlines are met and objectives are achieved

· Ensure a high level of customer satisfaction by responding to requests in a timely and professional manner

· Recommend and implement solutions to enhance workflow, productivity, and performance

JOB REQUIREMENTS

· Minimum Diploma and above

· Proven experience in an administrative or support role, preferably in a business environment.

· Strong organizational skills and attention to detail.

· Excellent communication and interpersonal abilities.

· Proficiency in MS Office applications

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities

• Collaborate closely with business stakeholders (E.g. Relationship Managers, Product managers, Operations, Credit Control Unit, Credit, Business Support Unit, etc.) and IBG Technology team to deliver business driven outcomes that drive revenue or cost savings impact
• Understanding the Business and Credit Requirements and context and liaise with external and internal stakeholders and users to analyze and document as-is process flows and ideate on to-be flows.
• Conduct user immersion interviews and insights gathering exercises to define real problem statements, user painpoints and needs.
• Raise user stories and requirements in JIRA with detailed analysis on acceptance criteria and system-to-system field mapping.
• Coordination with stakeholders for requirement sign offs, and liaise with IBGT for analysis and implementation of projects.
• Brief the user acceptance testing team of the user requirements and advise test data and scenarios to be covered to execute testing against the JIRA requirements.
• Coordinate with users to finalize Live Verification scope, schedule and production data to be used to verify in Production and for sign off.
• Post go-live monitoring of issues and follow up on enhancements, and commercialisation of launched product in collaboration with users and product team to ensure uplift in business outcomes (Revenue uplift, cost savings, etc.)
• Drive and prepare commercialisation materials (e.g. user guides, marketing collaterals, etc.) in collaboration with product team.
• Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.

Requirements

• Good interpersonal and communications skills
• Strong stakeholder management and coordination
• Problem solving, planning & organizing skills
• A strong team player
• Sense of ownership and accountability for owned projects
• Meticulous, attentive to details, analytical and strong grasp of business analyst tools (E.g. swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.)
• Market knowledge and experience of SME segment, credit knowledge and lending products
• Project Management and system Implementation Experience would be an advantage.
• Awareness of Project management tools (JIRA, Confluence) and methodologies like AGILE, etc would also be an advantage

• Conduct meticulous QA testing for new e-commerce platforms and enhancements to existing platforms.
• Identify and resolve defects and inconsistencies, ensuring the delivery of high-quality digital solutions.
• Provide invaluable support for the integration of Digital and e-commerce central/region solutions with local architecture.
• Manage and support Region 3rd Middleware platforms and facilitate daily operations in e-commerce.
• Manage and maintain effective communication between central, regional, and local teams to ensure seamless operation and implementation of digital solutions.
• Coordinate with various internal teams, including Backoffice IT & CRM, to align strategies and resolve issues promptly.
• Support the daily operations of Digital and e-commerce platforms, ensuring stability and reliability.
• Work collaboratively with business analysts and QA resources, stepping in as necessary to support project execution and resolution.
• Good understanding of CI/CD pipelines

Profile

• Minimum Diploma or Bachelors in Engineering or Business
• Minimum of 3 years of experience supporting e-commerce web and mobile applications.
• In-depth knowledge of Salesforce Commerce Cloud
• Knowledge of web tracking solutions and marketing solutions including Google Analytics, SEO, SEM, etc.
• Experience in Middleware component development and integrating back-office IT solutions, operations & 3rd Party Logistics Providers.
• Proven experience in projects developed under Agile Methodology.
• Ability to manage business analysts and QA resources effectively.
• Experience working in the beauty or luxury goods sector.

Responsibilities

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements

• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements

• Research, identify, and specify solutions to problems

• Support and conduct visualization, user experience and configuration elements of solution design

• Document requirements specifications using high-maturity methods, processes and tools

• Support requirements management and change management processes

• Support aspects of the business cycle, including proposals, feasibility studies, and implementations

• Consider the business implications of the application of technology to the current business environment

Requirements

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience

• Minimum of 2 years of related experience or a Master's degree and up to two years of experience

Licence No: 12C6060

Job Overview:

The Business Analyst will support the Executive Director in making informed decisions by providing in-depth analysis and insights. This role involves gathering and analyzing data, identifying trends, and making recommendations to improve business operations and strategies.

Key Responsibilities:

Data Collection and Analysis:

Collect data from various sources, including internal systems, market research, and industry reports.

Analyze data to identify trends, patterns, and insights that can inform business decisions.

Reporting and Documentation:

Prepare detailed reports and presentations for the Executive Director, summarizing findings and providing actionable recommendations.

Document business processes and requirements to ensure clarity and alignment with business goals.

Market Research:

Conduct market research to identify opportunities for growth and improvement.

Stay updated on industry trends and competitor activities to provide relevant insights.

Business Process Improvement:

Identify areas for process improvement and work with various departments to implement changes.

Monitor the effectiveness of implemented changes and suggest further improvements as needed.

Project Support:

Assist in planning and executing strategic projects and initiatives.

Provide analytical support for project teams to ensure successful project delivery.

Stakeholder Communication:

Communicate findings and recommendations to stakeholders at various levels of the organization.

Work closely with different departments to understand their needs and provide relevant analysis.

Qualifications:

Bachelor's degree in Business Administration, Finance, Economics, or a related field.

Proven experience as a Business Analyst or in a similar role.

Strong analytical and problem-solving skills.

Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).

Excellent communication and presentation skills.

Ability to work independently and as part of a team.

Strong organizational and time-management skills.

Attention to detail and ability to handle multiple projects simultaneously.

Skills:

Analytical thinking and data interpretation.

Proficiency in business analysis techniques and methodologies.

Strong written and verbal communication skills.

Ability to translate complex data into clear and actionable insights.

Proficiency in using Microsoft Office Suite and other relevant software.

Strong interpersonal skills and ability to work with diverse teams.