Total 2,936 support analyst job vacancies in Business Management / Project / Planning category in Singapore

Role and Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system development, integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance standby support, when required

Requirements / Qualifications

• Diploma / Degree in Computer Science, Computer Engineering or equivalent
• At least 3- 4 years of application developing experience
• Experience in developing, implementing and maintaining IT systems using Microsoft .NET / MS SQL
• Able to work heavily on development and configuration scope of work
• Strong analytical skills and ability to work independently
• Active team player and communicate effectively with others
• Experience is healthcare industry is an added advantage

JOB PURPOSE:

Business Intelligence Analyst generate and analyze reports backed by statistical and financial principles to support the management team in formulating their business strategies. The person is also responsible to provide user support for CRM (Customer Relationship Management System) and Marketing Associates Applications.

PRINCIPAL ACCOUNTABILITIES:

• Develop and generate management reports.
• Automation of mainline reports and document work procedures.
• Maintain database to ensure data accuracy and information integrity.
• Handle statistics and finance related enquiries from various departments.
• Provide user support for CRM & Marketing Associates systems, enforcing best practices and improving user productivity.
• Develop and maintain documentation for systems configuration, application workflow and business rules.
• Work with IT development resources to enhance applications and troubleshoot.
• Work with User Services team on application administering, such as creation & maintenance of workgroups, maintenance of existing users, creation of new users, creation of users synchronization rules and region / branch realignment.
• Support & maintain Marketing SOP and periodical ISO auditing.

JOB CONTENT:

• Develop, Maintain & Modify Reports to suit changing business needs

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

• Degree in IT / Computer Studies / Business Analytics / Applied Economics and Finance or Equivalent.

EXPERIENCES

• Experience in data manipulation and analysis is essential. Ability to automate reports is preferred.
• Exposure working with senior management.

COMPETENCIES

• Knowledge in MS applications specifically Power BI, Power point, word, excel, access.Proficient in programming - VBA, SQL, DAX.
• Ability to develop and troubleshoot macro programming (VB Application).
• Good interpersonal and communication skills, and service-oriented with a high-level of initiative and drive.

Your Role

We are looking for an IT Business Analyst to design and implement functional IT systems.

What Will You Do

• To design and implement functional and cost-efficient IT systems.
• To analyse and understand business needs.
• To provide user training to clients.
• To provide support to customers.

What Do We Want

• At least a Diploma in IT, Computing or related field.
• At least 1 year of experience in related field.
• Have knowledge in software or application development.
• Have experience in 3 or more: ASP .Net, C#, HTML, CSS, JavaScript, jQuery, Bootstrap, XML, JSON, SOAP, Microsoft SQL, WPF, Crystal Report.
• Have experience in Android and IOS project in Flutter, API (Entity Framework, LINQ) will be advantageous.
• Candidates with no experience are welcome to apply.

AVN-Digital is an expert in providing technology enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation and profitable growth. Our in-depth technical knowledge coupled with industry experience and our unique methodologies enable us to successfully deliver and meet our customer’s expectations.

Responsibilities:

· Understanding the requirements received from the product owner or business stakeholders

· Document the requirement in form of user stories

· Refine the requirements and prepare detailed user stories with acceptance criteria (including NFR and monitoring needs), target business process, changes required in application from current state to target state, screen mock up, data mapping, rules sheet and interface mapping etc.

· Walkthrough the refined user stories with business stakeholders and product owners to confirm the scope

· Explain the requirement to squad members in the backlog grooming session and further refine story as needed

· Review the solution presented by developers and architects to validate if the solution would meet business needs

· Review the test cases prepared by testers to validate if the testers would cover the acceptance criteria

Requirements:

· 3-5 years of experience as Functional Business Analyst

· Temenos/TAP background: Knows Temenos Triple A Plus and it’s nuances

· Experience with Wealth Domain

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and AVN' privacy policy.

Responsibilities:

• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, business analyst to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specify business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank
• Interaction with developers to define implementation specs.
• Interaction with other IT teams to explain and communicate on Data services.
• Assisting with the daily operations through Scrum, Jira and Kanban techniques.

Requirements:

• Bachelor’s degree in computer science, Information Technology or in any related majors
• At least 4-5 years of experience in Business Analyst role.
• Must have experience of Capital Markets processes like Pricing, Sales, Trader workflow, etc.
• Knowledge on any APAC transaction Regulatory Reporting principles is desirable.
• Exposure to microservices based architecture like Kibana, Collibra is good to have.
• Skilled in Data analysis using database queries like SQL, Oracle, Sybase, TSQL etc.

Interested candidates may send in their resume and cover letter directly to [email protected] (R111955) stating the position as the subject title in the email.

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.
The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

The role of Senior Business Analyst based in Singapore, is required to support monthly management reporting and forecasting, annual budgeting, and any other ad-hoc projects in Global Spares & Service Business Unit (GSS). In addition, this role will serve as a financial business partner to the Director of Sales & Service in Japan.

This is an individual contributor role and reports to Manager, Business Control (GSS).

Responsibilities

• Coordinate all forecast submissions for Global Spares & Service
• Consolidate and review forecast financial results of Global Spares & Service
• Work with Global Operation finance and review supplychain cost allocation
• Support budget preparation
• Support management reporting submissions to Global Spares & Service and Corporate Finance
• Business Partner to the Director Sales & Service and the Marketing manager for Japan
• Monthly forecasting and annual budgeting of Japan
• Manage month end closing activities and variance analysis for Japan
• Drive cost and efficiency improvements for Japan
• Ensure compliance on revenue recognition and with internal controls
• Warranty review and analysis
• Support financial and non-financial projects

Qualifications

• University graduate and above in Accountancy/Finance related fields
• Minimum 5 years of finance & accounting experience with a successful track record in management reporting and financial planning and analysis at regional level with experience from high-mix equipment manufacturing environment
• Flexible and able to work in fast-paced environment.
• Excellent knowledge of accounting principles eg. IFRS 15.
• Excellent presentation and communication skills both written and verbal and must be able to effectively work in a cross-functional and global environment.
• Proficient in the use of MS Office (eg. excel)
• SAP knowledge a must; with Anaplan and Power BI
• Organized, meticulous and paying attention to details
• Self-motivated and results oriented, hands on, proactive, able to prioritize to meet deadlines
• Strong analytical, problem solving, and organizational skills with strong business acumen

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

This role will be part of the Platform and Transformation team to support the optimisation of the Client Lifecycle Management journey from leads to offboarding. We're seeking a CLM Business Analyst to assist in implementing the CLM Target Operating Model (TOM) initiatives, focusing on people, processes, and platforms across the organization. The ideal candidate will bring strong analytical, project management, communication, and interpersonal skills, with a preference for experience in client onboarding and lifecycle management projects.

Responsibilities:

• Lead and manage a cross-functional working group (WG)
• Collect and analyze business requirements for the CLM project
• Coordinate with various teams (Front Office, Client Onboarding, Operations, Compliance, Technology, etc.) to align processes and requirements
• Support the CLM project team in defining business requirements for development and testing
• Ensure completeness and scope adherence of requirements
• Create and maintain documentation like process flows, user manuals, and training materials
• Refine requirements with the working group based on the target operating model
• Provide progress updates to stakeholders according to the project roadmap
• Collaborate closely with the Technology team for system integration
• Conduct training and assist end-users during implementation
• Address queries, clarifications, and other support needs related to CLM project requirements

Requirements:

• Previous experience as a Business Analyst, preferably in client onboarding and lifecycle management projects
• Familiarity with target operating models and their implementation
• Proficiency in business analysis methodologies and tools
• Strong analytical and problem-solving abilities
• Skilled in gathering and interpreting complex business requirements
• Effective project management skills with multitasking capabilities
• Exceptional communication and collaboration skills across teams and stakeholders
• Proficient in project management tools like JIRA and Agile methodologies
• Knowledge of user stories preparation and Agile practices
• Understanding of financial services industry and client onboarding processes (preferred)

Job Description:

• Managing, organizing and conducting User Acceptance Test with test teams
• Arranging and co-ordinating project meetings and test planning workshops
• Preparing training materials, co-ordinating and/or conducting training to users
• Executing implementation and post-implementation support
• Preparing project reporting and statistics

Requirements:

• 1-2 years of relevant experience
• Bachelor’s Degree/Diploma of relevant discipline

Qualified candidates are invited to submit their applications in (MS Word) format to Shaun Quek Yew Meng R1660732

[email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified.

Responsibilities:

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.

Requirements:

• Degree in Information Technology or any related field
• At least 5 years experience as a Calypso business analyst on Calypso back office in Banking or similar industry.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects, in AGILE.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

Interested Applicants, please email your resume to [email protected] (R1767650), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Summary

• The Business Support Specialist will be based in our Benoi-Singapore office and will be responsible for providing support to our sales & service team, ensuring smooth operations and excellent customer service.
• This role requires a proactive and detail- oriented individual with strong communication and organizational skills.

Main Responsibilities

• Monitor customer accounts and follow up on outstanding payments to achieve monthly collection target
• Support office administration for the sales & service department.
• Maintaining proper and systematic filings
• Track and ensure company vehicles insurance and road tax is renewed on time
• Other ad hoc duties assigned

Basic Qualifications

• Fluent in English
• 2-3 years of experience in sales and service support/administration or managing accounts receivables process for heavy equipment

Job Responsibilities:

• Lead and drive quality improvement initiatives within the healthcare domain
• Collaborate with operational teams to identify and develop strategic solutions for improvement
• Engage stakeholders to understand their challenges and implement effective problem-solving strategies
• Drive the application project end-to-end including requirements gathering, design, development, testing, launch and adoption.
• Develop and execute project plans and timelines
• Create, track and manage project budgets and resource plans
• Set project milestones and ensure adherence to timelines and budget
• Provide project progress updates and reports to relevant stakeholders in a timely manner
• Conduct functional testing to verify that the proposed solution aligns with user requirements and complete User Acceptance Testing (UAT) to ensure project completeness
• Identify potential risks and issues with the project and escalate to managers when required.
• Liaise with external vendors and partners involved in the project development.

Job Requirements:

• Bachelor's degree in IT, Computer Science or related field
• Knowledge of mobile platforms, technologies and trends
• Excellent analytical and problem-solving skills
• Budgeting and resource planning experience
• People-centric
• Experienced in facilitating workshops and conducting trainings
• Excellent communication and interpersonal skills to collaborate effectively with diverse teams
• Self-starter with a strong sense of urgency and a positive “can do” attitude
• Qualities of matured thinking, dependable and requires minimum supervision
• Ability to follow through, work independently as well as in a team

To apply, please visit www.gmprecruit.com and search for Job Reference: 24342

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

AVN-Digital is an expert in providing technology enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation and profitable growth. Our in-depth technical knowledge coupled with industry experience and our unique methodologies enable us to successfully deliver and meet our customer’s expectations.

Responsibilities:

• Collaborate with stakeholders to understand business objectives and requirements related to Life Insurance operations.

• Conduct thorough analysis of current business processes and systems to identify areas for improvement and optimization.

• Lead requirements gathering sessions, document business requirements, and translate them into functional specifications.

• Work closely with development teams to ensure accurate interpretation and implementation of business requirements.

• Participate in system testing, user acceptance testing (UAT), and deployment activities.

• Provide ongoing support and guidance to clients throughout the implementation process and post-implementation phase.

• Stay updated on industry trends, regulatory changes, and best practices related to Life Insurance and Insurance Agency Management systems.

Requirements:

· Must have experience in Agent Commission and Hierarchy Management

· Minimum 3 years of experience

· The ideal candidate will play a key role in analyzing business processes, gathering requirements, and facilitating the successful implementation of our insurance agency management solutions for our clients.

· We are seeking a skilled Business Analyst with expertise in the Life Insurance domain and experience in Insurance Agency Management system implementation

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and AVN' privacy policy.

Roles & Responsibilities:

Communication

• Work with communication team members locally and globally for implement of communications strategies and campaigns.
• Ensure all communications and material aligns with standards.
• Event Management including Brownbag session, New Joiner Program, Townhall, etc
• Monthly IT Achievement Report for Local COO & Global IT.

Business Management

• Support end-to-end invoice processing related to Run-the-Bank and Change-the-Bank and ensure compliance with IT financial governance process and accounting policies.
• Oversee month-end time booking process and work with various IT functions to ensure timely, accurate and complete time bookings.
• Provide support to various ad-hoc BMO activities as necessary.

IT Resource Management

• Support onboarding and offboarding of IT resources from end to end on a timely manner.
• Ensure all onboarding documents are in place.
• Work closely with HR department to ensure seamless resources boarding process.
• Manage Call tree application and support call tree tress exercise.
• Support request on hotdesking app and locker management in a Hybrid working environment.

Regulatory Responsibilities &/OR Risk Management:

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS

Personal and Social

• Influencing skills, able to drive and engage with management and employees of all levels.
• Team player and independent worker

Professional and Technical

• More than 5 years of experience in Communication & Business Management function preferably in banking sector
• Proficient in Microsoft Excel, Words, PPT
• Knowledge of Sharepoint, Confluence, Wiki and JIRA is an advantage.

REPORTING LINE

• Functionally to Head of IT Business Management APAC

Thanks,

Kelly Vu

EA Personnel Registration No. R1109308 (Vu Thi Thanh Hoa)

Quess Selection & Services, Singapore

EA License Number: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Main Duties:

• Establish and manage a cross-functional Working Group to facilitate project coordination.
• Gather and analyze business requirements for the Client Lifecycle Management project.
• Collaborate with cross-functional teams including the Front Office, Client Onboarding team, Operations, Compliance, and Technology to ensure process and requirement alignment.
• Support the Client Lifecycle Management project team during the business requirements preparation for development and testing phases.
• Ensure completeness and adherence to the defined scope of requirements.
• Develop and maintain project documentation such as process flows, user manuals, and training materials.
• Assist the Working Group in defining and refining requirements, aligning with the target operating model.
• Provide progress updates to stakeholders according to the project roadmap.
• Work closely with the Technology team to ensure seamless integration of new systems and technologies.
• Conduct training and provide support to end-users during the implementation phase.
• Respond to queries and provide clarification and support regarding the business requirements of the Client Lifecycle Management project.

Experience Requirement:

• Demonstrated experience as a Business Analyst, preferably in client onboarding and lifecycle management projects.
• Strong understanding of target operating models and their implementation.
• Solid grasp of business analysis methodologies and tools.
• Excellent analytical and problem-solving abilities.
• Skilled in gathering and interpreting complex business requirements.
• Proficient in project management, capable of managing multiple tasks and meeting deadlines.
• Exceptional communication and interpersonal skills, with proven ability to effectively collaborate with cross-functional teams and stakeholders.
• Proficiency in project management and documentation tools, including Agile tools such as JIRA.
• Familiarity with preparing user stories, Agile artifacts, and participating in Agile ceremonies.
• Knowledge of the financial services industry and familiarity with client onboarding and lifecycle management processes is preferred.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Subject Matter Expert (SME) for Policy Servicing, provide user requirements and perform User Acceptance Test for new products, system enhancements and system defects
• Support ad hoc projects and coordinate user testing when needed.
• Create and design process flows, journey maps to facilitate understanding of end to end processes within Policy Servicing, including cross functional processes
• Liaise with relevant business, function and technology teams to document requirements
• Review and identify opportunities for process improvements, through processing and drive automation
• Update Standard Operating Procedure and coach/train the processing team
• Assist to manage the Policy Servicing team and ensure smooth operations of the team
• Assist to support audits and control testing on Policy Servicing functions
• Coordinate and support ad hoc activities and projects

Requirements:

• Degree in Insurance, Business or equivalent professional qualifications
• Knowledge and hands on experience working on projects in the Life Insurance / Shield line of business
• Experience in developing business case and requirements and perform impact assessment
• Analytical and problem solving skills, ability to operate effectively.
• Good time management, task and result-oriented. Able to perform duties with accuracy and deliver quality work within tight timelines
• Considerable relevant experience in managing a team preferably in an insurance or financial sector
• A person who is keen to learn with positive work attitude

Interested Applicants, please email your resume to [email protected] (R1767650), stating the position as the subject title in the email.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for a Business Analyst to join their team
• 12 months Contract
• Located at Changi Business Park

Responsibilities

• Collate and manage all the details regarding the application for the assigned business vertical

– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.

• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.

• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.

• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team

• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.

• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.

• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Requirements

* Candidates with 1- 3 years of working experience in a banking operations environment, preferably in a BA role will have an advantage.

* Demonstrate drive to deliver high quality results and commitment to personal goals

* Strong communication and interpersonal skills with proficiency in Microsoft Office

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

Our client is an Italian Global Luxury MNC. They are looking for a Project Support Specialist (3-Month Contract) to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Duties

• Provide administrative support to the Architecture Manager.
• Coordinate meetings, appointments, and travel arrangements.
• Manage departmental records and documents.
• Assist in creating reports and presentations.
• Maintain accurate records of store layouts and floor plans.
• Act as a liaison for store planning inquiries.
• Facilitate communication between departments involved in store planning.
• Ensure timely sharing of information through various channels.
• Maintain databases related to store planning activities.
• Keep store planning documents up to date.

Requirements

• Experience in store planning.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Role:Business Analysis

JD:

Specific requirement:
1. Temenos/TAP background: Knows Temenos Triple A Plus and it’s nuances
2. Wealth Domain
3. Functional BA

Description

1. Stories Refinement
a. Understanding the requirements received from the product owner or business stakeholders
b. Document the requirement in form of user stories
c. Refine the requirements and prepare detailed user stories with acceptance criteria (including NFR and monitoring needs), target business process, changes required in application from current state to target state, screen mock up, data mapping, rules sheet and interface mapping etc.
d. Walkthrough the refined user stories with business stakeholders and product owners to confirm the scope
e. Explain the requirement to squad members in the backlog grooming session and further refine story as needed
f. Review the solution presented by developers and architects to validate if the solution would meet business needs
g. Review the test cases prepared by testers to validate if the testers would cover the acceptance criteria
2. Analysis of production bugs
a. Receive the incident raised by business users on production bugs
b. Analyse the bug to understand what caused the bug and present finding to developers to fix
c. Review the fix done by developers to validate if the fix has resolved the issue permanently
d. Where needed, guide the squad to find interim solution and/or data patch.
3. Support UAT/in-sprint testing/regression testing/UVT
a. Guide UAT users on what needs to be tested. Where needed, prepare UAT test cases and test data
b. Explain the UAT users on test approach, and handhold during testing period
c. Analyse any defects raised (during SIT/UAT/Regression testing) and guide developers on what need to be fixed
d. Where needed, test the functionality from business perspective and document the test results.
4. Backlog maintenance
a. Support the Product owner in overall backlog maintenance
b. Walkthrough the backlog with business users as needed
c. Review business priorities with business users and Product owners
d. Work with business users and Product owners to define long term target state processes
5. Training and Documentation
a. Train business users on functionalities and how to use them

Job responsibilities:

• Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvements
• Researches and analyses improvement opportunities, conducts analysis, prepares recommendations and facilitates efficiency enhancements
• Serves as the liaison and the reference point between the business and the technical analyst in making sure the requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill-set within and across the work-streams.
• Works as directed by management team to research and document business issues involving workflow procedures and processes
• Analyses data and work with stakeholders to develop creative solutions
• Support Product Owner and Operation SME (Subject Matter Expert) in solutioning conversations
• Conduct prioritization with Product Owner
• Play scrum master role and perform sprint planning
• Write user stories along with acceptance criteria
• Walkthrough user stories and acceptance criteria with developers (both SG and Regional) and testers to ensure accurate understanding.
• Write or review test plan and test scenario (testing will be executed by business or testing team), however, some minor testing will be done here and there for sanity/smoke test
• Review test results and participate in defect triage
• Obtain UAT sign off for deployment into production

Job requirements:

- Min 3 years BA experience

- Experience in Product Launch for Life Insurance

- Delivery experience in Agile

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Duties:

• Support project to ensure prompt delivery and implementation with quality
• Participate in discussions with relevant stakeholders and propose solutions that will meet business objectives
• Document solutions and business rules into Business Requirement
• Collaborate with stakeholders and team leads so that the agreed project timeline will not be impacted
• Translate business requirements into test scenarios and conditions for user acceptance testing (UAT)
• Execution of UAT and updating of results with proper documentation
• Track and monitor outstanding defects and work with IT to resolve any tickets promptly within timeline
• Prepare training guides & train relevant stakeholders
• Any other ad-hoc duties as assigned

Job Requirements:

• At least 1 year experience in financial industry
• Strong analytical and problem-solving skills
• Good verbal and written communication skills and good interpersonal skills
• Proficient in MS Office

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Business Analyst Role

Responsibilities:

1. Work closely with business stakeholders to understand their needs, objectives, and challenges.
2. Elicit, document, and analyze business requirements, processes, and workflows.
3. Translate business requirements into clear and concise functional specifications for technical teams.

For more details, please apply for the job scope.

Reg No: R1104798

Lic: R1109259

Business Analyst

1. With Private Equity (FoF, Loan, Direct investment) business experience and knowledge that able to Understand client requirement
2. Workflow design, solution and implementation, able to evaluate the necessity of client demand and manage client expectation accordingly
3. Able to support testing planning , execution and issue resolution by working with IT & Technical SMEs

Registration No.: R1878306

License No.: 16S8060

• Preparing and revising presentations, Regional Reports and maintaining databases on a regular basis.
• Prepare communications, presentations, custom reports, commercial analyses, and so on for Regional Management when necessary.
• Coordinating periodic Regional Meetings with the countries and disseminating communication within the Region on behalf the Management.
• Liaise with Corporate HQ for various coordination as assigned by the Regional Management.
• Consult and keep communicate with Country Management, Regional Commercial Team and Business Partners on specific policies and procedures.
• Managing the Regional’s Travelling Schedules, Agenda and Reporting.
• Other Duties and Responsibilities as assigned by Regional Management from time to time.

Requirements:

• Minimum two (2) years' work experience in a commercial, strategy or analytical role at a corporation or professional services.
• Excellent communication skills, in both verbal and written form.
• Proven commercial skills, including ability to interact with and influence senior company executives.
• Expert skill in MS Excel and PowerPoint.

5 days work week

Changi Area

Freight Forwarding Co.

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Job Description:

1. Lead the conceptualization and planning of new IT finance solutions.

2. Partnership with busienss leads to lead RFP for the new S/4HANA project.

3. Lead the development of the business cases for new IT systems and seek approval for the solutions and funding

3. Lead the team to implement new IT system/s and ensure system is implemented on time, meet requirement and within budget

4. Manage the project’s budget to ensure full cost recovery.

5. Manage the project’s capital and operating budgets to ensure compliance to project utilisation

6. Emphasize, develop and maintain sound project management skills amongst the team members to achieve project objectives.

7. Ensure that project adhere to established program/project governance principles and conform to approved technology and security standards and policy.

8. Manage overall vendors’ service delivery and relationships, drive resolution of conflicts and issues, manage risk and implement mitigation measures, drive quality improvement and implementation of security measures.

9. Drive strong user engagement to ensure high user satisfaction, ensure there is sufficient engagement and communication with key stake-holders (CXOs, directors and department heads) and external agencies

10. Manage the resource planning, recruitment and ensure the team achieves the targeted resource and budget utilization

11.Supervise, coach and mentor staff so that staff performance and team capabilities are enhanced and strengthened.

Qualifications / Requirements

1. At least 10 years of relevant IT project experiences with implementation involvement in at least 8-10 project cycles.

2. Operational and Implementation experiences in financial systems such as SAP FICO and SAP S/4HANA (preferred)

3. Strong knowledge in financials systems and finance business processes.

4. Has project managerial experience with hands-on experience in seeking funding, RFP, IT system procurement, project implementation, system integration, system operations and vendor management in medium-scale to large-scale projects. Experience in healthcare industry is a plus.

5. Strong stakeholder engagement skills to manage multiple stakeholders including users, CFOs, senior management, IT teams, project teams, vendors.

6. Sound understanding and hands on experience in all phases of the project lifecycle.

7. Strong problem solving and decision making

8. Excellent analytical skills with “big picture” mindset and attention to relevant details

9. Resilience, drive and get-things-done-correctly mindset

10. Ability to manage stress and workload effectively

11. Effective and strong written, verbal communication and presentation skills

12. Strong people management skills, ability to drive collaboration among staff, lead, motivate, train , inspire and encourage staff

We are seeking a highly motivated and skilled Business Analyst with a strong background in product ownership and Agile methodologies to join our dynamic team.

As a Business Analyst, you will play a pivotal role in bridging the gap between our business stakeholders and our development teams, ensuring successful delivery of high-quality products that meet customer needs. You will serve as a Product Owner within an Agile framework, collaborating closely with cross-functional teams to drive product development, prioritize features, and facilitate communication.

• Working Hours: Mon-Fri
• Working Location: One North
• Salary Package: Up to $8k (basic) +AWS

Key Responsibilities:

Product Ownership:

• Act as the primary point of contact for product-related decisions, clarifications, and prioritization.
• Define, prioritize, and maintain the product backlog, ensuring alignment with business goals and customer needs.
• Work collaboratively with stakeholders to gather and document detailed requirements, user stories, and acceptance criteria.
• Continuously refine and evolve the product vision, ensuring it aligns with market trends and customer feedback.

Agile Methodologies:

• Serve as the Product Owner within Agile teams, working closely with Scrum Masters and development teams to ensure efficient project execution.
• Lead sprint planning, backlog refinement, and sprint review sessions, ensuring stories are well-defined and ready for development.
• Monitor and measure the team's progress, identifying opportunities for improvement and adjustments to maximize delivery speed and quality.

Cross-Functional Collaboration:

• Foster effective communication and collaboration between business stakeholders, development teams, and other relevant departments.
• Bridge the gap between technical and non-technical stakeholders, translating business needs into actionable requirements.
• Engage in regular status updates, demos, and retrospectives to facilitate open feedback and continuous improvement.

Requirements Analysis:

• Analyze and synthesize complex business requirements, translating them into clear and concise user stories, functional specifications, and system design documents.
• Validate requirements with stakeholders and conduct user acceptance testing to ensure product functionality meets business expectations.

User-Centric Approach:

• Champion a user-centric mindset, advocating for the best possible user experience and product quality.
• Collaborate with UX/UI designers to ensure that product designs align with user needs and expectations.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Computer Science, or related field. Master's degree is a plus.
• 5 years of experiences as a Business Analyst, Product Owner, or similar role in an Agile environment.
• Strong understanding of Agile methodologies, Scrum, and Kanban principles.
• Exceptional communication, presentation, and interpersonal skills.
• Proficient in creating detailed user stories, acceptance criteria, and process flow diagrams.
• Ability to lead and facilitate cross-functional meetings, workshops, and discussions.
• Experience with relevant tools such as JIRA, Confluence, and other Agile project management tools.
• Analytical mindset with the ability to solve complex problems and make data-driven decisions.
• Prior experience in a start up environment is a plus.
• Relevant certifications such as Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) are preferred.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J44332" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781