Total 25,550 branch manager job vacancies in Others category in Singapore

• Responsible and accountable for the commercial management of a Mini Mart mainly selling Indian and titbit items.
• To lead , develop ,improve and attain a high level of customer service satisfaction.
• Ensure store operation standards are adhered to by all norms.
• Ensure daily housekeeping and stock management.
• Manage complaints cases whenever necessary.
• Responsibly review daily transactions and prevent any irregularity
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions.
• Develops plans to meet sales targets, sku management
• Manage e-commerce platforms.
• Assist in other ad-hoc duties as and when required.

Requirements

• Minimum Bachelor Degree or equivalent .
• Working experience in sales in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Good knowledge in POS,e-commerce platforms, MS-office
• Energetic and self-motivated individuals highly preferred.
• Good English knowledge

6 days a week.

The Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience.

Job Responsibilities

• Plays the main role of managing the business’s day-to-day consumer relations protocols and CRM segmentation.
• Advance the CRM strategy of the Group via managing internal and external stakeholders. This will include internal strategic coordination with Marketing, Customer Service and E-Commerce teams, as well as management of vendors
• Driving CRM initiatives and overseeing execution of CRM Campaigns
• Structures CRM activities with a view of maximizing KPI improvement, ROI, and business impact.
• Oversees and coordinates the implementation of new CRM tools
• Develop, evaluate, and redesign members’ loyalty program to enhance retention rate
• Working with IT and CRM vendor to manage CRM system and data warehousing
• Lead an efficient and structured processes to maintain a high level data hygiene within the CRM database and communications infrastructure
• Performs consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities.
• Define and manage the overall group’s data management strategy

Job Requirements

• The position of CRM Manager demands extensive cross-functional collaboration, good communication skills, excellent project managerial skills, creative skills, and a process-focused aptitude that will enable the CRM Manager to effectively execute multiple responsibilities and deliverables.
• At least 5 - 8 years of relevant experience in CRM marketing or management in a fast-paced and highly competitive setting
• Experience in the usage and implementation of CRM tools is a must
• Demonstrated a substantial knowledge in CRM segmentation, campaign management, direct marketing, offer management, data mining, interactive marketing, database marketing, and email marketing.
• Knowledge of Salesforce CRM and Marketing Cloud will be a bonus
• A critical and analytical thinker who is able to work well under pressure with minimal supervision
• Good time management skills and the ability in managing multiple priorities are critical
• Strong business and commercial acumen with proven track record of driving exponential sales growth through the effective management of CRM analysis, channels and platforms
• Team player with positive learning attitude
• Pleasant disposition with excellent interpersonal skills

The Wolfgang Violin Studio.

A music studio in Central District offers the position of

Associate Operations Manager (Marketing)

In-house development and training will be provided for the suitable candidate who is looking for professional career development opportunities. Required attributes :

· Outgoing person who enjoys engaging with customers

· Pleasant personality to engage customers, studio operations

· Collaboration with a team to create quality content for both online and offline marketing materials which reflects the branding of the Sudio

· Good English command used for social media and copywriting

· Event photography & videography for exams and event coverage

· Event lead for Studio initiated concerts & performances

. Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, annual and sick leaves.

Interested candidates, please send resume to [email protected]and complete details on http://tinyurl.com/AOMMarketing

Starting Salary

$3500 to $4500 (gross)

Fresh graduates are welcome to apply.

Responsibilities & Accountabilities

• Operator for bulk carriers managed commercially by clients engaged in voyage charter/time charter/COA etc.
• Issuing voyage instructions to Master
• Liaising directly with the ships and the charterers
• Issuing and following up on payment of freight invoices / hire invoices to charterers
• Coordinating closely with Laytime Pic for Laytime matters and ensuring timely settlement of Laytime / Final Freight.
• Maintaining separate voyage accounts for each vessel
• Overseeing day-to-day commercial operations of ships
• Appointing and dealing with agents and inspectors on a regular basis
• Assisting in the settlement of disputes with charterers
• Maintaining a record of off-hire and ensuring that downtime is minimized at all times
• Checking voyage bunker requirement and co ordinating with Bunker pic for timely and competitive purchase of Bunkers.
• Monitoring ship’s speed and consumption and vessel maintaining performance records. Highlighting under-performance to Weather routing company / Commercial Team and ensuring that necessary steps are taken to rectify any under-performance
• Ensuring that ships are being operated as per CP
• Maintaining proper voyage records
• Preparing monthly/weekly reports as required
• Making sure to work and comply with the fulfillment of Standard KPIs
• Be creative and take active participation in Ops projects from time to time
• Ensure to use of the support system / Tech tools to Ops efficiency

Requirement

• University degree in Logistics or related discipline
• At least 8 year’s working experience in the shipping industry in operations, additional experience in other related commercial shipping will be preferable
• Good interpersonal and communication skills
• Good command of spoken and written English
• Ability to work independently
• Ability to accept new challenges
• Flexibility and ability to adapt and learn
• Team Player
• Reporting to Head of Operations

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Management duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

Job Responsibilities

Direct the timely recording of financial data and preparation of financial and management reports required by regulations and making sound decisions and plans to meet legal and regulatory requirements.

Control expenses concerning revenues as per approved budget for achieving maximum profits.

Develop and administer systems and procedures to ensure the timely collection of receivables.

Prepare profit and loss accounts and the balance sheet

Prepare budgets and business planning, including projected room revenue.

Reconcile bank statements

Chase late payments, reporting bad debts, and manage cash flow.

Provide financial consultancy service to Management for developing promotions to increase revenues or to adopt cost-cutting measures to decrease expenses.

Job Requirement

BSc in Accounting, Finance or ACCA

At least 3 Year(s) of working experience in the related field is required for this position.

Experience with general ledger functions

Strong attention to detail and good analytical skills

Preferably from Hotels/F&B industries

If you enjoy job variety, embrace teamwork and love to challenge yourself, this is the job for you. As a Branch Manager, you have the opportunity be involved in a variety of responsibilities to help drive sales and meet targets.

This role reports to Operations Manager and is responsible for achieving outlet KPI and outlet management.

Responsibilities

• 
  Achieve your own personal sales target
• Drive outlet sales and meet sales targets
• Optimise resources to ensure your team members hit their personal and outlet sales targets
• Manage outlet inventory to ensure accuracy of stock level and proper records of transactions
• Manage merchandise and other marketing displays
• Ensure smooth daily operations, including planning roster, coaching staff, monitoring performances and moderating staff grievances

Prerequisites

You would be an achiever and a team player, focussed on meeting sales targets. And be able to work retail hours. In addition, you should possess:

• 5 years of retail sales experience in the Skincare, Beauty or Hair Care industry
• Supervisory experience in managing a team.
• Proven performance in sales with a personal sales record between $60K and $100K

1. JOB DESCRIPTION

Job Title

Operation Manager (Education)

Occupation

MANAGER

Job Description & Requirements

Location: East Coast

Working Hours: 44 hours per week

Job Description

1. Managing and streaming internal operational processes to enhance management and operational efficiency.

2. Participating in course design and providing recommendations.

3. Managing the progress of course offerings and collecting feedback from parents and students.

4. Overseeing teaching quality and progress.

5. Developing the company's marketing and promotion strategies,implementing enrollment plans, and achieve predetermined enrollement targets.

Requirement

- At least 2 years of working experience in related field.

- Prior tuition teacher experience will be advantageous.

- Good credit in 'O'-Level Chinese will be advantageous as this position require frequent communication with Chinese stakeholders/counterparts.

Mondy to Friday :9.30am-7pm

Saturday:9qm-6pm or Sunday: 9am-1pm

Aimee:93225862

EA Lic: 17C8786

Reg No: R2211136

Purchasing Manager Job Responsibilities:

• Developing and implementing purchasing strategies.
• Managing daily purchasing activities, supervising staff, and allocating tasks.
• Managing supplier relations and negotiating contracts, prices, timelines, etc.
• Maintaining the supplier database, purchase records, and related documentation.
• Coordinating with inventory control to determine and manage inventory needs.
• Managing the maintenance of office/manufacturing equipment and machinery.
• Ensuring that all procured items meet the required quality standards and specifications.
• Preparing cost estimates and managing budgets.
• Working to improve purchasing systems and processes.
• Training new employees in the purchasing process and how to use the purchasing system.

ABOUT US

Cotton On is a global fashion and lifestyle brand that’s taking the Aussie lifestyle to the world. We do things our way. Laid-back and always lived to the fullest. We look out for our mates, wherever we are.

There’s nothing that excites us more than making a positive difference in people’s lives.

We stand for diversity, empowering people of all backgrounds to express their individual style and make their mark on the world.

We deliver the trends of the moment in womenswear, menswear and accessories, and inspire our community to have fun with it.

ABOUT THE ROLE
We are looking for an energetic and outcome-oriented Country Brand Manager to oversee our Retail, Visual Merchandising (VM), and Merchandising operations across Asia. This crucial position is located in Singapore and directly reports to the General Manager of Retail. If you possess strategic thinking, a love for retail, a commitment to delivering outstanding customer experiences, and a drive for achieving business success, we encourage you to reach out to us.

Leadership and Strategy:

Lead and inspire Retail, VM, and Merchandising teams to achieve financial and operational objectives.

Stay informed about current trade trends and future plans to maximize commercial outcomes in the market.

Actively participate in brand milestones, contributing to the execution of the brand strategy in the market.

Share valuable insights on product, customer response, and competitor activity with the brand to inform strategic actions.

Operational Excellence:

Manage and control local stock, allocating inventory to drive sales, minimize dilution, and maximize gross profit.

Drive an engaging and consistent customer experience and VM presentation in line with brand strategy and market standards.

Ensure alignment with the COG Way, embedding a culture of excellence and product ambassadorship within the team.

People Development:

Build a community of engaged team members and leaders focused on wellness, engagement, and high performance.

Develop and mentor team members to build bench strength for succession planning across the organization.

Set expectations, review performance, provide feedback, and follow up using the group performance framework.

SKILLS & EXPERIENCE

Proven experience in retail operational leadership or similar role

Strong organizational, strategic and leadership skills – you value the details in all that you do.

Commercially astute – you know the value of experiences and services; you can confidently negotiate and manage suppliers and you are adept at budgeting and P&L management.

A natural collaborator – you can rally a team against a goal and lead them to execute with excellence. Team management and leadership skills.

Advanced knowledge of Microsoft packages.

Excellent communication and interpersonal skills.

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:

• 50% team member discount.
• Flexible working – enabling you to find the right working rhythm to be at your best.
• Competitive salary packaging – ensuring we are constantly benchmarking to industry
• An Employee Assistance Program for you and your family.
• Parental leave support for mums and dads.
• Attraction tickets and fitness activities at subsidized cost.
• Team mingle celebrations, speaker’s series, surprise and delight moments – the magic happens when we get together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Design and implement safety precautions and measures for stage performances and rehearsals.

Attend all production meetings and monitor all rehearsals and productions too ensure all tasks are being implemented properly

Prepare, read and summarize the plots and themes of all performances.

Very accurate in planning and coordinating work.

Good interpersonal and communicating work.

Understanding of chinese arts and culture is advantageous.

Need to have experience

Job Scope:

• Manage calendars, correspondence, and files.
• Prioritize and coordinate daily tasks.
• Arrange meetings and prepare materials.
• Liaison with others, answer calls, and emails.
• Handle expenses and personal finances.

Requirements:

• Admin or assistant experience is a plus
• Having a driver's license is an advantage
• Bachelor's degree or equivalent experience.
• Strong organizational and good communication skills.
• Discretion, adaptability, and multitasking ability.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Job Description

• Managing full set of accounts and handling budget planning process.
• Providing financial accounting support and analyses to users department.
• Preparing cash flow management processes.
• Reviewing expenditure payment and closely monitor payment due dates to ensure timely settlement of invoices.
• Liaise with landlords,partners, suppliers, contractors and vendors.
• Manage the company accommodation.
• Manage general office administration.
• Ensure timely monthly closing of accounts.
• Preparation of consolidated monthly reports for Headquarter.
• Support global and regional HR projects.
• Plan and manage shared services for new projects.
• Responsible for full spectrum of HR functions, including recruitment, compensation and benefits, performance management, payroll, HR budgeting and other HR related matters.
• Responsible for the onboarding till exit of any expat staffs.

Requirements

• Minimum Degree in Business Administration or other related field preferred.
• At least 10 years of work experience in construction industry in main contractor company capacity.
• SAP software experience will be an added advantage.
• Possess leadership skills and able to lead a team.
• Good interpersonal and communication skills.
• 6.0 days work-week and must be committed to work on weekends and public holidays if needs arise.

Job Description

At 1-Group, we have an inclusion work environment that respects, empowers and rewards. We’re seeking like-minded individuals with a curious mind, kick-ass attitude, and a passion for creating extraordinary brands and memorable guest experiences to join our tight-knit team of beautiful, hardworking and fun-loving folks.

As the saying goes, ‘Good things come to people who wait, but better things happen to people who go out to get them’.

Operations Manager is responsible and accountable for the productivity, efficiency and financial performance and takes the full ownership of all the business units within the assigned Business Portfolio. The incumbent is to comply and adhere to the operational and administrative functions as stipulated in this job description but not limited to. He/she reports to the Executive Director on all matters and is expected to maintain professional conduct in line with the company’s policies and procedures at all time. It is constitutive that the incumbent support or assists and work cohesively with the respective Collective Leadership at group and function level. Finally, the incumbent is expected to embrace and practice one of the company’s success factors which is Collective Leadership management culture in decision making process.

KEY ADMINISTRATIVE FUNCTIONS

1. OPERATION PERFORMANCE

• Monitoring outlet performance on social media on a daily basis and implement ongoing strategy to maintain positive brand image.
• Populate and analyses guests’ feedback to identify and strategize room for improvement.
• Analyses daily sales performance to identify under performance area and presents improvement strategies.
• Prepares information to disseminate to team during weekly management meeting in terms of overall sales performance, COGS, Finance, Sales, Marketing and Human Resource. Chair weekly Management meeting and represent business unit in HOD and different group level meeting.
• Follow up with respective Key Managers assigned to various responsibilities business concepts itself, concierge, delivery, dining and wine.

2. LEARNING AND DEVELOPMENT

• View learning as never ending process and life long journey, it requires continuous effort to sharpen the saw.
• In consultation with HR department, ensure new hired team member go through the structured 1-Group Training Outline and complete the OJT schedule.
• Develop, monitor and schedule OJTs in compliance with HR policies and procedures for all staff to ensure that they are equipped with the necessary tools, skills and knowledge relevant to the outlet productivity and efficiency needs.
• Regularly monitor and conduct training needs analysis of staff to identify improvement needed for their personal development towards achieving company’s objectives.

3. PEOPLE MANAGEMENT

• Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.
• Be the outlet’s ambassador in promoting open discussion, collective leadership and equal opportunity among all staff.
• Ensure that all staff are kept updated on new company’s policy & procedures and briefed on the company’s vision & mission.
• Disputes, disciplinary actions and performance management are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
• Monitor staff scheduling and maintain labour cost as per budget.
• Participating in HR recruitment processes in accordance to stipulated policies and procedures.
• Ensure team members entitlements and benefits are up to date with HR department and relevant claims are attended to promptly.
• Accountable for submission and accuracy of staff timesheet to avoid dispute.
• Weekly 1:1 with Key managers & supervisor to discuss on their responsibilities, KPI, and completing the necessary appraisal.

4. EVENT MANAGEMENT

• Working closely with event team on monitoring event conversation rates meet desired target. Continuously review all enquiries, providing support in ensuring event enquiries are attended.
• Attend personally or assigns a 2IC manager to attend the EO meeting and ensure timely operational plans and necessary liaison are made in expediting the event’s requirements.
• Coordinate with Senior Team members on manpower requirement and arrangements.
• Conduct personally or assign a 2IC manager for the pre event briefing with Event Coordinator and event’s client to ensure all requirements are met to client’s satisfaction (BIBOL).
• Conduct pre event briefing with team members on event’s requirements, special requests, service sequence etc

5. SALES & MARKETING PLANNING AND STRATEGY

• Work closely with marketing team to develop plans and strategy to drive revenue, footfall and increase brand awareness which are align with the Group Vision Mission, Business Vision Mission, VPC, USP and Brand Pillars.
• Driving Offline and Online business and marketing strategy with internal and external partners.
• Ensure that marketing team update social media presence and all comments and feedbacks are responded timely and accordingly, in a professional manner.
• Coordinating with marketing team to ensure that all promotional aspects or materials are accurate and posted respectively within timeline.
• Disseminate information and mechanics on marketing drives with team members to ensure operational follow ups are executed.

6. FINANCIAL MANAGEMENT

• Prepares daily and monthly revenue targets to be submitted to finance department.
• Review monthly P&L with finance team, evaluate fix & non-fix cost, EBITDA and NETT PROFIT.
• Ensure sales transactions are carried out in accordance to company’s policies and procedures.
• Follow up with assigned team member to ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
• Daily Sales Target spreadsheet and Daily Sales Report are updated and filled up respectively before sending to the respective DSR forwarders list
• Ensure that the Cost of Goods are monitored and maintained accordingly through authorized procurements, submission of invoices to Finance and updating of Eatec.
• Generate Product Mix daily, weekly or monthly where deemed necessary to monitor discrepancies and analyse items sales performance.
• Responsible for accurate configuration of Agilisys.
• Approve and review business petty cash claims.

7. REPAIR & MAINTENANCE

• Conduct periodical checks and walk through on the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance maintaining the aesthetic look.
• Ensure proper maintenance of all the system which includes and not limited to Agilisys, Av & Sound, Projectors.
• Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
• Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

Management duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

JOB SUMMARY

A key member for Aspire ESG Reporting Business solution team focuses on:

· Understand Requirements

· Document Business Requirements document

· Develop and management data solutioning

· Support deliverable of project by collaborating with Upstream business and product team, Finance solutions team, and Technology counterparts

RESPONSIBILITIES

The individual is responsible for understanding business requirement, defining, validating and implementing the data solutioning requirements for ESG Reporting initiatives for GCFO. The individual in this role will need to work closely with the Upstream technology, Upstream business, Finance, Technology, Change Management, Business Leaders to ensure deliverable for sustainable finance automation, and enable robust data controls measures in place through the following:

· Work with business stakeholders and delivery partners to understand & issues, quantify business impact

· Identify, analyse, and validate relevant optimal data sources ensuring that the data is fit for purpose

· Work with technology & Aspire data platform team to implement the requirement

· Work with upstream data owners, systems, and technology partners to define the delivery mechanism to meet data requirements (in terms of completeness, and accuracy)

· For upstream driven changes, understand the change with the upstream and align to integrated timelines

· Coordinate UAT

· Drive towards delivery & quality outcome of project deadlines.

Strategy

· Drive the successful delivery of the Aspire ESG Change Team responsibilities to ensure that Business is equipped with a comprehensive data driven picture across net zero, Sustainable Finance, climate risk so that the Group can diligently track against external commitments.

Business

Manage key stakeholders:

· Business Finance leads, Finance heads

· Net zero team

· CSO

· Finance, Fin Ops

· Technology teams

· Aspire Data platform teams

· Business COO’s & Business Leaders (Data providers and data consumers)

· External Consultants / Agents

Processes

· Support the solutioning for Sustainability/ESG reporting, finance governance and assurance and disclosures through constructive development of detailed requirements and discuss options for design of functionality with Technology teams and other functions, where required

· Perform analysis and explore options to resolve issues identified

· Perform data solutioning into a common data model across end-to-end infrastructures across the Bank

· Assist implementation in sustainability/ESG solution architecture fulfilling business and reporting requirements

· Assist mapping into Aspire and perform testing of the common model post implementation by technology

· Support Finance team through testing phase, by performing testing, sharing test results and/or provide guidance based on knowledge of new TP system and architecture flows to finance systems

· Escalate critical issues for management attention

· Prepare project documentation and tracker as required

· Participate in management meetings and update PMO with project status

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

• Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· 10+ years of experience in banking environment with specific focus on Data science related role

· Prior Experience in ESG reporting

· Understanding Banking product knowledge

Role Specific Technical Competencies

· Data Science

· Project management

· Banking product knowledge

· Accounting knowledge

· Influencing skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

To perform daily operating planning process and interfaces with company operation staff, clients and suppliers.

Managing projects frem beginning to end, including planning, scheduing, budgeting, coordinating with other teams and supervising workers.

Overseeing the bidding process contracts and hiring subcontractors and outsource labour when necessary.

Planning, assigning and directing works.

Supervising employee performance and corrective action plans.

We are looking for a Duty Manager to join our exciting and fast-growing company. Based at Dao By Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the chance to work with a great team of people, and more importantly, we will provide you a career with Dorsett and give you an opportunity to be yourself.

• No Night Shift Required.
• Conducts daily audits of Customer Service representatives’ appearance, grooming and hygiene and takes daily briefing.
• Oversees associate posting, behavior and posture at the main lobby area as well as entrance (inside and outside premises), access corridors and lifts.
• Evaluates per shift checklist, and ensures all tasks are completed.
• Checks Communication Logbook daily.
• Supervises and assists Customer Service Representatives in planning, documentation, and actual implementation of Guests Activities’ Program, along with all of their tasks at the Customer Service desk.
• Conducts On-The-Job training for all Customer Service representatives
• Provides a weekly working roster for all Customer Service representatives, and schedules meal breaks, annual leaves & training.
• Conducts periodic high balance check in coordination with accounting department.
• Checks next day’s arrivals list daily, ensuring the accuracy of all bookings, room assignments and any related resident requests.
• Reviews traces for all VIP reservations and resolves accordingly.
• Maintains accuracy of data on the Property Management System.
• Meets upon arrival or bid farewell VIP residents in the absence of senior management.
• Escorts guests to the apartment upon arrival when necessary.
• Conducts periodic checks of all luggage/parcel storage areas.
• Addresses and resolves resident complaints or concerns.
• In cooperation with Housekeeping, conducts daily apartment check to ensure compliance to established standards for set-up and cleanliness.
• Coordinates with Security Department in conducting investigations as needed.
• Coordinates with Drivers to ensure smooth operations and exceptional service to all residents.
• Conducts daily checking of all Guest Request Forms to ensure resolution of requests and assist in any difficulty encountered.
• Any other duties as directed.

As a Duty Manager, you will assist the Department Head in the daily operations of Front Office, deliver service excellence to customers and maximize room revenue, in line with the hotel’s operating standards and policies.

Responsibilities:

- Supervise the daily operations at Front Office and resolve issues efficiently

- Deliver courteous service and assistance to hotel guests

- Manage booking channels and maximize room revenue

- Lead and guide junior team members

- Respond to emergencies, such as fire alarm, power failure, computer and medical attention and coordinate with respective departments.

Requirements:

- Good leadership and decision making skills

- Good communication & people skills

- Proactive team player

- Minimum 2 years’ experience in a similar capacity in the hospitality industry

- Shift work (1 to 2 night shifts monthly)

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Opportunity snapshot:

The Head of Transfer Agency (TA) Operations role will be based out of our Singapore office and will be responsible for the TA functional service delivery to clients as well as execution of strategic initiatives in order to grow the business and meet organizational goals in Singapore and across the Asia Pacific (APAC) region.

This role is focused on a range of products with the portfolio consisting of:

• A unit registry platform and establishing local operating models and services (BPO) focused on enabling fund managers and transfer agencies
• An enterprise digital platform for advisors and investors for Transfer Agency activities

Direct reports:

The role will be responsible for leading a TA operations team in Singapore with the team reporting into this individual.

Role Responsibilities:

• Lead a team in Singapore with a global perspective to deliver quality end to end Transfer Agency services.
• Continually enhance the Transfer Agency service offering through knowledge of competitors, industry and the regulatory environment.
• Work closely and collaboratively with other senior management to deliver standardised best practice service models.
• Ensure regulatory requirements are met from a Transfer Agency perspective, working closely with the TA senior management and the 2nd line of defence in region and globally.
• Contribute to the management, strategic planning and direction of the overall Global and Regional Transfer Agency business.
• Work closely and collaboratively with Product, Technology and other business partners in region, developing strategies and oversee project plans meeting operational goals and participating in business development.
• Instils a client focus in the core operation, consistently meeting agreed client service levels and proactively managing and exceeding client expectations.
• Monitor service level standards and provide senior management with reporting as well as maintain an environment where processes and controls are monitored, and potential risks escalated on a timely basis.
• Ensure a robust and appropriate governance oversight model is in place to manage offshore and cross jurisdictional sites and vendors, as necessary.
• Manage end to end operational risk, including strong resiliency and continuity of business plans, as it relates to Transfer Agency activities.
• Work closely with groups internally to deliver projects in the region ensuring adherence to internal policy and standards.
• Monitor and interpret the management information as well as internal and external benchmarks to assess and communicate the performance of the function.
• Represent Transfer Agency in Singapore internally as well as with Clients and Industry wide.
• Assist with oversight on TA client change and implementation.
• Work with Client and SS&C teams to ensure customer satisfaction and ensure internal stakeholders and Directors are aware of any potential areas of concern.
• Understand the TA competitive landscape and customer needs, to effectively position SS&C.
• Responsible for fund audits
• Collaborate with FA and Trustee(s) (where applicable) to ensure smooth workflow processes
• Conduct regular reviews of SLAs, KPIs, procedures and checklists
• Ensure prompt escalation of operational issues

Skills and Competencies:

• A good understanding of the client service model, business strategy, structure and product offering.
• Strong strategic leadership and thought process.
• Strong risk, control and problem-solving skills.
• Strong leadership and people development skills, able to develop diverse teams.

Qualifications & Prior knowledge:

• 10+ years of experience in a related role. Extensive experience in leadership role.
• In-depth Transfer Agency operations and technology knowledge including the Financial Services regulatory environment.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Purpose of Position

We are seeking a skilled Desktop Support Specialist to join our dynamic banking IT team. As a Desktop Support Specialist, you will play a crucial role in ensuring the smooth operation of desktop systems, providing technical assistance to end-users, and maintaining the overall stability of the banking desktop environment.

Key Responsibilities

1. Desktop Support:

• Provide first-level technical support for desktop hardware, software, and peripherals.
• Troubleshoot and resolve issues related to desktop systems, including hardware failures, software malfunctions, and connectivity problems.
• Install, configure, and upgrade desktop systems and software applications.
• Collaborate with other IT teams to ensure seamless integration of desktop systems with overall banking infrastructure.

2. User Assistance:

• Assist end-users with technical issues, providing clear and effective instructions.
• Conduct training sessions for users on common desktop applications and best practices.
• Maintain a high level of customer satisfaction through timely and effective support.

3. System Monitoring and Maintenance:

• Monitor desktop systems to identify and address potential issues proactively.
• Perform routine maintenance tasks, including system updates, patches, and security enhancements.
• Implement and enforce security protocols to safeguard desktop systems and sensitive data.

4. Documentation:

• Create and maintain documentation for desktop procedures, troubleshooting guides, and knowledge base articles.
• Keep track of hardware and software inventory, ensuring accurate and up-to-date records.

5. Collaboration:

• Collaborate with other IT support teams to escalate and resolve complex technical issues.
• Communicate effectively with vendors for hardware and software procurement and support.

6. Compliance and Security:

• Ensure compliance with banking industry regulations and security standards.
• Implement and enforce security policies to protect desktop systems and sensitive financial data.

Requirements

• Diploma in Information Technology, Computer Science, or a related field.
• At least 3 years’ experience in desktop support roles, preferably in the banking or financial industry.
• Strong knowledge of desktop operating systems (Windows) and common business applications.
• Familiarity with banking software and systems is a plus.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

If you have the required skills and experience and are passionate about providing top-notch desktop support in the banking sector, we invite you to apply for this exciting opportunity.

Logistics Manager (Supply Chain/ QMS/ BioTech/ Pharma)

Duration: 6 Months Contract (Renewable / Convertible)

Location: Tuas

Salary : Up to $9000 depending on experience

Our client is a fully integrated, global immunotherapy powerhouse who have been working on automated and digitized processes and build continuously capabilities for specialized manufacturing, either for individualized vaccines or for large-scale products like COVID-19 vaccine.

Job Purpose

• Responsible for all movement and distribution of pharmaceutical products at Singapore site.
• Reports to the SCM Head based in Singapore.

Responsibilities

• Developing logistics strategies: Responsible for developing and implementing logistics strategies that align with the company's overall goals and objectives, while ensuring compliance with relevant regulations such as Good Distribution Practice (GDP).
• Coordinating transportation: Responsible for coordinating the transportation of pharmaceutical products, ensuring that shipments are delivered on time, and ensuring that products are transported in appropriate conditions.
• Analysing data: Responsible for analysing logistics data to identify areas for improvement and cost savings, while ensuring that data is handled in compliance with GDP.
• Ensuring trade and quality compliance: Responsible for ensuring that all logistics operations are compliant with relevant regulations and laws, such as Customs, GDP, as well as ensuring that products are handled in compliance with applicable regulations such as Good Manufacturing Practice (GMP).
• Documentation and Recordkeeping: Oversee the creation and maintenance of accurate documentation for all supply chain activities. Ensure proper recordkeeping to demonstrate compliance with regulatory requirements by consulting the setup of new processes or the improvement of existing processes.
• Risk Assessment: Identify and assess potential compliance and safety risks within the supply chain and develop strategies to mitigate them.
• Ownership of any transport verification activities on site.
• Process owner for transport management system, and actively support during implementation.
• Subject matter expert for all cold chain activities on site. Support future site projects with this knowledge as and when requested.
• Emergency Preparedness: Develop and maintain contingency plans for supply chain disruptions, ensuring business continuity and compliance during unforeseen events.
• Collaborating with other departments: Responsible for collaborating with other departments, such as production, quality control and quality assurance, to ensure that logistics operations are aligned with overall business objectives, while ensuring that products are handled in compliance with applicable regulations.

Key Stakeholders’ Interface

• Local: QA, QC, Production, Engineering, Procurement, Site Operations, IT, MSAT
• External: Global SCM, Global Customs, Clinical trial supply management, Logistics service provider and relevant Singapore authorities as required.

Requirements

• Solid understanding of Logistics and warehousing operations; with 8+ years of relevant experience
• 5+ years of experience in the GMP environment
• Extensive cold chain logistics experience.
• Good understanding of Good Distribution Practices (GDP) mandated by HSA.
• Experience working in QMS / ERP / Transport Monitoring systems
• Undergraduate degree in Business, Science or Supply Chain disciplines is ideal
• Sense of ownership and honesty (proactive handling of errors)

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

• Oversee the daily operations of the retail store, ensuring smooth and efficient functioning.
• Lead and manage a team of shop staff, providing guidance, training, and motivation to achieve performance targets.
• Develop and implement effective strategies to drive sales, increase customer footfall, and enhance customer satisfaction.
• Monitor and analyze sales performance, inventory levels, and expenses to optimize store profitability.
• Maintain high standards of visual merchandising, ensuring products are displayed attractively and in line with company guidelines.
• Foster a customer-centric culture within the store, ensuring exceptional customer service is provided at all times.
• Handle and resolve customer complaints and inquiries in a professional and timely manner.
• Implement loss prevention measures and ensure adherence to company policies and procedures.
• Monitor and maintain stock levels, coordinating with suppliers and the central warehouse for timely replenishment.
• Prepare and analyze sales reports, financial statements, and operational data to provide insights and recommendations for improvement.

Requirements:

• Proven experience in a similar role within the retail industry
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
• Demonstrated track record of achieving sales targets and driving business growth.
• Sound knowledge of retail operations, including inventory management, visual merchandising, and customer service.
• Familiarity with retail software systems and point-of-sale (POS) technology.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Able to multitask, and manage time effectively
• Able to work long hours and on weekends & public holiday