Total 24,446 branch manager job vacancies in Others category in Singapore

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Requirements: can speak fluent Vietnamese
• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job Highlights

• High base and even higher commissions and bonuses
• Fun and energetic work environment in premium locations
• Medical insurance and additional benefits

Job Description

We are looking for a high-performing and motivated Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative in the luxury skin care market. You will be responsible for maximizing our sales team potential, crafting sales plans, and justifying those to plans to the upper management.

Responsibilities

• Contribute to team sales effort by accomplishing related results as needed
• Achieve shop and personal target, including your own, aligning with company sales policies and strategies
• Ensure high levels of customer satisfaction through excellent sales service
• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team of sales reps and professional beauticians towards maximum performance and service standards
• Oversee all store operations and allocate responsibilities to personnel
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency
• Deal with complaints from customers to maintain the store’s reputation
• Analyze sales and revenue reports and make forecasts
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety guidelines

Requirements

• Proven experience as retail sales manager (at least 5 years)
• Knowledge of retail management best practices
• Hard working, and can work under pressure
• Team player with outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
• Motivated and sales driven

- Assists the Director of Rooms Division in the effective management of operations for the Front Office Department while maintaining the Goodwood Park Hotel standards and objectives of the Front Office Department.

- Maintains the profitability of upselling and compliment from guests via social media.

- Supervises reservation control, preparation of forecast, daily group movement, room blocking, daily inspection of VIP room assignment, cleanliness and maintenance of the room and setup of complimentary items.

- Performs daily spot checks of guest rooms at random for regular housekeeping.

- Supervises the Assistant Front Office Manager, Duty Managers, Reception, Concierge/Bell Service, Telephone Department and the Transport Pool.

- In the absence of the Director of Rooms Division, the Front Office Manager shall be designated to assume his/her duties.

Job Description:-

• To perform opening and closing duties
• Perform daily operation tasks
• Provide excellent customer service at all time and ability to handle feedbacks
• Managing manpower by conducting recruitment, training and coaching to provide the best customer experience
• Lead and train team members and supervisors to achieve guest satisfaction, operation efficiency and productivity.
• Manage and oversee all incident reports ensuring the proper actions and documentations are followed through promptly
• Prepare and submit restaurant supplies ordering promptly to ensure smooth operation
• Monitor Inventory to ensure that resources are used effectively and minimizing wastage
• Maintain a high standards of personal hygiene and appearance at all time
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
• Assist in the documentation of sales and operations reports for submission to HQ
• To ensure proper maintenance, cleaning of service equipment and outlet
• Undertake ad hoc duties assigned by the Management

Job Requirements:-

• Candidates must possess strong interpersonal and leadership skill with the ability to foster strong teamwork to expand capabilities
• Able to work independently as well as in a team
• Minimum 3 years of Management experience in the Food & Beverage industry is required for this position
• Guest oriented, service focus and strives to generate loyal patrons and regular customers
• Self-motivated, eye for details and strong organizational skills
• Able to work in a fast paced environment
• Responsible and positive working attitude
• Willing to 6 days a week on rotating shifts including weekends and public holidays
• Possess basic command of English for communication
• Able to start work immediately or with short notice period

Singaporeans are welcome to apply.

Interested applicants please email your resume to [email protected]

This role will assist the Director of Community Enablement (CE) to provide leadership to the Dementia Singapore Academy, to ensure that education, training, research activities are in line with the overall strategic direction of Dementia Singapore (DSG).

He/she is expected to stay abreast of the local and global dementia care landscape and work closely with the Director of CE to engage strategic partners to deliver evidence-based, up-to-date educational materials, training courses and consultancy services to build capability and capacity in the dementia care sector. He/she will provide clinical guidance for research-related activities and ensures that research and evaluation studies involving DSG clients, carers, staff, and volunteers adhere to research governance.

Responsibilities

• Lead the Academy team by providing strategic direction for the development of training programmes and consultancy services for the Community Care sector.
• Manage the operational budget for the Academy and provide oversight ‘to the business operations of the Academy to ensure the smooth implementation of strategic plans and operational efficiency.
• Engage relevant stakeholders, curriculum developers, trainers and subject matter experts to guide the development of dementia care training programmes and consultancy services which are person-centred, evidence-based, and relevant to the needs of learners.
• Lead the development of DementiaHub.SG in partnership with the Agency of Integrated Care and other key stakeholders; and identifies relevant educational resources to be developed in collaboration with subject matter experts to build a Dementia Friendly Singapore.
• Collaborate with the Care Services - Service Development team to evaluate the feasibility of research and evaluation studies to be conducted within DSG.
• Lead research studies in collaboration with Institutes of Higher Learning, Research Institutes, and other external agencies.
• Supervise the Research Executive who provides secretariat support for the DSG Ethics Review Panel, which reviews new research and/ or evaluation studies involving DSG clients, carers, staff and volunteers.
• Provide training or consultancy services in the Head’s areas of professional expertise as a dementia practitioner, where relevant.
• Any other duties as assigned.

Requirements

• Postgraduate qualification in allied health, social work, nursing, gerontology, dementia studies, or other health related fields.
• Certification in learning design, assessment development or workplace learning preferred.
• At least 8-10 years of work experience working with persons living with dementia and their carers in the community care sector.
• Competent in training delivery, curriculum design and workplace learning approaches.
• Familiar with research design, research ethics and governance, and programme evaluation approaches.
• Experience in inter-agency collaborations, especially in the areas of eldercare, mental health or dementia.
• Experience providing training and consultancy services, and project management preferred.

Overview:
An exciting opportunity for a seasoned Transfer Pricing professional to play a significant role in the growth of our Tax business unit. As a crucial member of the management team, you will enhance client experiences, drive team success, and manage the transfer pricing portfolio for our financial services clients.

Key Responsibilities:

• Advise clients on Singapore and international tax affairs, particularly on pricing implications for transactions between related parties and overall tax implications.
• Guide clients in complying with transfer pricing rules and in formulating comprehensive tax and transfer pricing strategies based on OECD and Singapore guidelines.
• Work closely with international clients to align their transfer pricing policies with their business models.
• Conduct functional analysis interviews, benchmarking studies, and analysis for transfer pricing documentation.
• Offer planning advice based on OECD and Singapore TP Guidelines.
• Coordinate with global network firms on client issues and strategies.
• Lead regional and/or global transfer pricing projects, ensuring effective project management.
• Manage transfer pricing audits and regional TP projects.
• Collaborate with team members and partners to deliver transfer pricing solutions to multinational clients, especially in the financial services sector.
• Lead the team in functional analysis, industry research, benchmarking studies, and applying these insights to client strategies.
• Oversee the preparation of transfer pricing policies and documentation.
• Review client agreements and documents for compliance and risk mitigation.
• Identify and pursue business development opportunities, managing transfer pricing engagements effectively.
• Build strong relationships with clients, professional networks, and internal teams.
• Engage in additional projects and tasks as required.

Qualifications & Experience:

• Degree in Law, Finance, Tax, Accounting, or a related field.
• Minimum of 5-10 years of Transfer Pricing experience, preferably in the Asia-Pacific or Europe regions, in a professional services environment.
• Experience in Transfer Pricing with Financial Services or Financial Transactions is preferred.
• SCTP accreditation is an advantage.
• Strong leadership, interpersonal, and communication skills.
• Familiarity with OECD and Singapore TP guidelines.
• Proven project management and analytical skills.
• Excellent communication skills in English and Mandarin (preferred) and ability to work effectively at all levels.
• Strong team player.

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:

Email: [email protected]

Personal Data Protection Statement for Job Applicants:

Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.

Thank You!

We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.

FSK advisory Pte Ltd | MOM EA Licence: 15C7414

UEN: 201419265D

* Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Responsibilities:

• Develop business strategies to raise customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional duties assigned by the management

Requirements:

• Posses 5 years of management/supervisory experiences
• Able to commit retail hours, weekends and public holiday
• Prefer experiences in setting up new outlet/operations
• Able to commence within short notice/immediate

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

• Handle the day-to-day operations of the Clinic and facilities, equipment, supplies, personnel.
• Oversee and guide newly employed staff.
• Review and address complaints as necessary.

Requirements:

• Diploma in Nursing or equivalent
• At least 5 years of supervisory experience in Healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Senior Manager applies advanced analysis skills and experience in principles of business process design to define appropriate customer solutions as well as to maintain relevant product group relationships and facilitate technical readiness around all products / go-to-markets for the practice by mentoring consultants and sharing best practices. The projects will involve retail, Finance, and Supply chain management domains. The incumbent will provide leadership for project delivery & development teams and will carry the ultimate responsibility for meeting the solution requirements.

• Develop and expedite business based upon BVPF products and localized solutions and manage program management office
• Overseeing solution delivery projects that may span across multiple areas, functions, and/or lines of business and roadmap planning.
• Develop and execute the strategy of BVPF business.
• Manage a team of Product/Solution members to execute BVPF Portfolio of Services to Customers, including new solutions development such as GenAI LLM Digital Assistant, in collaboration with NLS and NECAM.
• Overseeing the use of Subject Matter Experts (SMEs), Developers and Solutions Architects
• Developing and leading a team of technical delivery resources
• Allocating appropriate technical resources to projects and ensuring that both segregated and overlapping project team roles are identified and coordinated
• Ensure standard operating procedures and project guidelines are in place
• Ensuring a high-quality technical outcome for projects and products
• Designing, testing and implementing technical solutions to agreed standards
• Providing subject matter expertise
• Manage teams of offshore and onshore developers; assign and review allocated development tasks, develop and enforce development standards
• Lead end to end product development, determine optional solutions and plan system/architecture design
• Consider/contribute to project proposals and evaluate feasibility
• Any other ad-hoc duties as required or assigned

Experience

• Bachelor Degree in Software Engineering / Computer Science / Information Technology or equivalent
• At least 10 years of relevant experience, working knowledge of industry-specific best practices, and IT product and System Integration business experience in NEC HQ
• High knowledge of IT and AI&Biometris Platform productions
• Project Management, Business Planning, Marketing Analysis Knowledge
• Excellent communication skills, collaboration skills, self-motivation, and must have a strong team spirit.
• Excellent communication and leadership skills
• Creative problem-solving capabilities
• Ability to focus on deadlines and deliverables
• Highly organised and detail-oriented individual who produces results at high standards

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

We are representing our client in the Shipping industry to look for an experienced Line Operations Manager. The candidate has the responsibility to ensure the safe planning and reduction of operating cost of vessels as part of the Line Management team, and to provide a professional link between Vessels Master and Line Management team in regard to all operational matters.

Responsibilites

• Manage a team of 9 employees on-site and remotely;
• Coordinate with the Group’s planning teams to ensure Ship Monitoring and tracking of all vessels are done effectively on a daily basis;
• Check and report Vessel Performance and control vessel bunker consumption and liaise close with the energy efficiency team.
• Deliver in-house training and support to the Group’s Line Managers to ensure all alerts in Vessel Reports are resolved with an overall view to reduce Bunker consumption within each Hub;
• Follow negotiation of all terminal contracts and ensure minimal increase;
• Ensure that all terminal charge increases are agreed in conjunction with the respective Line Manager and communicated to the commercial department for recovery from the trade;
• Implement optimum terminal contract expiry in order for the commercial department to ensure timely recovery from customers with the commercial department;
• Collate and engage all Tug contracts to ensure absolute cost effectiveness;
• Monitor Tug usage on the Group’s vessels with a view to reduce the overall cost of Tugs in each Hub;
• Monitor Terminal Productivity of all Hubs and way ports and follow up to improve Terminal turn around;
• Assist the claims department with respect to Cargo and Damage claims as and when required and well as speed / consumption claims when necessary;
• Take the lead on all Operational and Regulatory matters, liaising closely with local agents to understand and prepare for local changes and their impact on all services across assigned Area.
• Monitor Operational efficiency of all Agents with special reference to their ability to deliver operational requirements of the company.
• Overseas the operational aspects of all new projects such as vessel design comparison for acquisition and chartering;
• Coordinate with the Group’s planning teams to understand Vessel restrictions and loadability for pre-charter requirements and day-to-day problems with maximizing the vessels;
• Cost cutting program focusing on terminals, mooring, garbage and towage;

Requirements:

• Minimum 10 years of hands-on experience in relevant scope with minimum 5 years in leading a team;
• COC Class 2/1 in the field of Nautical Studies or Marine Engineering or equivalent;
• In-depth experience in Logistics or supply chain,vessel planning and terminal productivity;
• Knowledge in cargo load ability and maximization of vessel utilization;
• Excellent communication and interpersonal skills;
• Excellent planning and organizing skills;
• Proactive, stress resistant and assertive;
• Excellent knowledge of Microsoft Office (Word, Excel, Power Point)

We are looking for a Quantitative Analyst to drive the development and implementation of quantitative models for portfolio optimization. You will assist in generating investment ideas based on fundamental research and data analysis and help to develop and maintain quantitative valuation and trading models. Successful candidates will have the opportunity to manage portfolios based on their quantitative models.

Responsibilities

• Daily macroeconomic data recording and analysis of macroeconomic data to provide stakeholders early warning of stock, commodity, interest rate and foreign exchange price trends.

• Collect, clean, and analyze financial data from various sources, perform analysis and interpret results to assist in making impactful business decisions.

• Familiar with the logic of asset class linkage in macroeconomic data, and the correlation between stocks and commodities.

• Conduct thorough research on market trends, economic indicators, and relevant factors influencing investment decisions.

• Analyze and update stakeholders with early warning of emergencies and national policies impact on stocks, commodities, foreign exchange and bonds.

• Monitor and assess the impact of market events on the portfolio, making timely adjustments as necessary.

• Conduct analysis of Markowitz mean-variance models and asset correlations for different asset portfolios.

• Familiar with products such as bank loan, funds, bonds, and Phoenix Snowball.

Requirements

• Degree in a related field with two to five years of relevant industry experience.

• Familiar with Bloomberg's usage skills (portfolio report; Excel), making PPT and investment reports.

• Cross-asset knowledge (fixed income, commodities, FX, equities).

• Proficiency with Microsoft Office and other spreadsheets, databases, and financial software applications.

• Outstanding presentation, reporting, and communication skills.

• Capable of working autonomously while also collaborating effectively with colleagues from different departments within the company.

• Proven knowledge of financial forecasting and diagnosis, corporate finance, and information analysis.

• Excellent analytical and quantitative skills, with strong attention to details.

• Strong interpersonal and communication (written and verbal) skills and ability to interact with global stakeholders.

Job Summary:

One of the luxury boutique hotel in Singapore.

Working Hour: Mon - Fri 8.45am - 6.00pm (Subject to operational requirements, may need to standby)

Salary Package: Up to $8,000 - $8,600 + Meal Allowance + VB

Location: Nearby Maxwell MRT

Responsibilities:

• Oversee the operations and quality assurance of Reception, Night, Housekeeping, and Reservations, ensuring adherence to the Hotel's standards for complete guest satisfaction and profitability in all areas, while fostering continuous sales development.
• Provide comprehensive supervision for Reception, Night, Housekeeping, and Reservations, managing scheduling and realizing departmental profits while controlling costs in alignment with the Hotel's business plan.
• Develop and implement standardized operational procedures for each department, including the preparation of job descriptions as needed.
• Strive to enhance work methods for increased productivity and profitability.
• Establish and maintain service quality standards, along with devising guest experience strategies, subject to CEO approval.
• Collaborate with department heads to institute regular inspection schedules for all areas.
• Assist department heads in addressing special situations and take the lead in emergency procedures.
• Ensure cleanliness and tidiness in all areas at all times, with special attention to VIP room readiness before guest arrivals.
• Maintain a well-groomed and courteous staff, coordinating with other departments to fulfill guests' requests comprehensively.
• Anticipate the needs of repeat guests and issue instructions to meet those needs across various teams.
• Play an active role in business planning, revenue management, and forecasting.
• Develop and present the annual budget for Management approval, managing cost, expense, and payroll targets.
• Optimize room utilization rates and motivate the team to improve sales and service quality.
• Establish and review staffing requirements to build an effective and efficient team, including hiring, termination, and recommendations for salary scales and increases.
• Monitor employee performance and standards, conducting regular evaluations.
• Adapt to changes in operational functions dictated by the industry and/or the Hotel.
• Organize and implement regular training programs to ensure employees are well-trained in accordance with the Hotel's service standards.
• Attend all management/Heads of Department meetings.
• Establish a formal channel for internal communication to disseminate information and instructions accurately and efficiently.
• Take responsibility for each section's budget, payroll, and operating expenses, subject to monthly and annual evaluations.
• Undertake any other ad hoc duties assigned by Management.

Requirements:

• Need to have Front Office exp
• At least 8 - 10 years of working experience in hospitality
• Need to oversee various departments and aware of all operations
• Need to familiar with boutique hotel

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

Responsibilities:

• Oversee the construction by proving on site management and quality control to ensure project meet deadline
• Control of manpower & resources to execute site works within time & costs
• Solving technical issue on site
• Liaising with government agencies, coordinating with subcontractors, clients, consultants
• Provide regular performance status update to the management

Requirements:

• Degree in Civil Engineering (recognized PE board or Commissioner of Building Control for RE registration).
• Min 5 years of relevant working experience in civil engineering and road works
• Class 3 driving license
• Able to work Independently
• Familiar with road work construction field
• Attractive Remuneration Package
• Only Singaporean may apply

Please state the following in your resume. (i) Current and expected salary (ii) Reason of leaving (Past and present employment) (iii) Notice period (iv) Contact details

We regret only short-listed candidate shall be contacted

As the Admin Manager, you will be responsible for ensuring the smooth and efficient functioning of our corporate offices. You will lead a team of administrative professionals who manage various office services, including company drivers, office supplies and receptionist services. You will oversee the daily operations of the Corporate Office, implementing process improvements, and maintaining a welcoming and productive office environment.

Job Responsibilities:

· Supervise, lead and manage a team of drivers, administrative assistants, receptionists, and personal assistants.

· Co-ordinate to ensure efficient workflow among team members, optimizing productivity and responsiveness.

· Oversee the scheduling, routes, and performance of drivers to ensure timely and safe transportation.

· Provide direction to administrative assistants in handling daily office tasks.

· Supervise receptionists in managing front desk activities, including handling inquiries and directing visitors.

· Support and coordinate activities with the personal assistant to executives.

· Monitor expenditures and manage budgetary requirements for the administrative department.

· Manage office premises maintenance (for eg: insurance for fire and hazards, insurance coverage for employees, agreements etc.).

· Manage monthly payroll process and staff claims.

· Liaise with third parties (eg: bankers, auditors, tax agent, corporate service provider etc. on finance, HR, tax and other matters)

· Ensure adherence to company policies and procedures within the administrative team.

· Identify opportunities for process improvements and implement best practices.

· Prepare management reports.

· Other Ad-hoc duties.

Requirements:

· Strong leadership skill in managing all the teams effectively.

· Excellent verbal and written communication skills.

· Strong organizational and multitasking abilities.

· Proactive problem-solving skills with the ability to make decisions in a fast-paced environment.

· Able to collaborate and work effectively with cross-functional teams to be a good team player.

· Flexibility to adapt to changing priorities and responsibilities.

· Meticulous with an eye to details.

· Proficient in Microsoft Office (Excel, Outlook, Power Point and Word).

At Pedro Group Pte Ltd, our mission is to offer high quality products and services with a commitment to perfection. We rely on each and every employee to help us meet this goal.
In the Management Associate program, we are committed to develop potential candidates to be our Shop Manager who will lead the success of our retail outlet towards greater heights. You will be exposed through an accelerated program that exposes you to the whole spectrum of the Retail Sales Career Path.

Programme Progression
Management Trainees are required to successfully perform the following roles as part of their progression with the company in retail operations:

Career Path for candidates
Customer Service Executive ->Senior Customer Service Executive -> Supervsior -> Training Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager

Shop Manager
This program will take approximately 1 - 2 years depending on the performance of the management associate.
Our Shop Manager will manage a local retail store and the team.

The Program

Phase 1: Retail Exposure Program
Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands-on skills that trainees will have to be competent at:

• Shop Tour - Understanding the trading areas
• Selling Floor - Display standards, color coordination of products etc
• Stock Room - Inventory Management
• Pricing & Product Knowledge
• Promotion & Sales Process
• Customer Service Standards
• Sales / Targets Achievement
• People Management and Development
• Documentation and procedures

Phase 2: Leadership Development Program
Leading & Coaching Sales Associate in the retail outlets for the day-to-day sales and operations duties

• Managing sales targets including setting and monitoring of sales targets
• Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
• Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
• Managing visual display
• Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
• Quarterly presentations to the Operations Team and Management

We are looking for talent who are:

• Must have a Degree in Business Management or related disipline
• Willing to work retail hours
• Willing to work in a fast-paced environment.
• Possess effective interpersonal skills and love to interact with people from all walks of life
• Sales oriented and passionate for achieving of sales targets
• Possess good salesmanship and sense of entrepreneurship
• Able to work effectively with a diverse workforce i.e. people of different ages, races and etc
• Maintaining a well-groomed, professional appearance while at work.
• Strong interest in fashion styling
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry

Interested candidates are invited to submit a detailed resume, stating current / last drawn salary, expected salary, and availability together with a recent photograph and click apply now.

We thank you for your application and we regret to inform that only shortlisted candidates will be notified. All resumes will be kept strictly confidential. Thank you very much.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

· The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

· He/She establishes, implements and manages projects to meet operational objectives.

· He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

· He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

· In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

· He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

· As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

· He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Job Description

• Steer each market’s sales and marketing direction and develop matching strategies in line with S.E.A’s direction through intensive internal & external communication/adjustment.
• Work on the improvement plans for each country’s marketing mix strategy based on the S.E.A and Global direction of Reginal HQ & Japan HQ respectively.
• Manage distributors’ sales activities in ASEAN region including emerging countries like Vietnam, Philippines, Cambodia, Myanmar and Laos.
• Responsible for achieving sales targets and increasing Timepieces sales volume through management of distributors’ activities.
• Responsible for elevating brand position of each key brand in the mid/longer term and achieving long term business growth.
• Manage PSI (Purchase/Sales/Inventory) performance indicators for the region.
• Keep abreast of market situations in the region and provide regular reports to CSP and Japan HQ.
• Required to travel to regional countries on regular basis.

Job Requirments

• Bachelor Degree in Sales/Marketing, Business Administration or related discipline
• Minimum 3 to 5 years relevant working experience at Managerial Level in Japanese MNCs in a similar role, acting as a liaison between Japanese HQ and its overseas subsidiaries
• Strong planning and project management skills.
• Good business acumen and strong leadership skills.
• Confident, aggressive, good communication skills and open minded
• Proficiency in MS Office Skills especially PPT and Excel
• Proficient in Japanese language (JLPT N1) necessary to perform presentation and translation in Japanese for management reporting and facilitating communication between Japan and English speaking subsidiaries on day to day basis.

• Contacting potential clients to establish rapport and arrange meetings.

• Planning and overseeing company operations

• Building good rapport with future and existing client

• Finding and developing new markets and improving sales

• Actively looking for new tender and submission of tender documents

• Developing goals for the team to ensure business growth

• Training personnel and helping team members develop their skills

• Expansion of regional projects

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

ABOUT THIS ROLE

As Product Manager, you will focus on one or more of our flagship media publications. You

will move fast to refine clear scope and product requirements, question assumptions, identify

issues where appropriate, and proactively identify and raise product risks. You will work to

define and build critical experiences that will help us match customers with content they love.

You will be a key player at the intersection of business and technology, supporting the

growth of Organization through the successful creation and operation of our end consumer facing

features. You will interact with external partners and internal users, as well as interface with

groups across Organization. You will collaborate with the editorial teams, and internal Engineering

and Business teams amongst others to enhance the reach, engagement and monetization of

our products.

ABOUT YOU

You have a thirst for continuous learning, commitment to action, an attitude that anything is

possible, ability to execute cross functional projects and a relentless focus on the customer.

You’re an accountable, hands on problem-solver with a positive attitude, letting nothing

stand in the way. You leverage data to data to make decisions and actively engage cross-

functionally with engineering teams stakeholders to solve right for the customer. If you “love

rolling your sleeves up and getting stuff done” and have a strong interest in content

packaging and discovery, particularly in the media industry, this role is for you.

As a Product Manager, you will...

● Define and execute the roadmap with clearly articulated and well measured goals

● Identify, define and execute on projects that elevate the usability, novelty, and

comprehensiveness of discovery pathways

● Drive understanding of how and where discovery initiatives can bolster content

discovery and engagement

● Lead cross-functional collaboration with engineering, data science, UX, marketing,

and other partner teams to create discovery experiences that are meaningful and

delightful to consumers

● Collaborate across teams to optimize content classification, browsing, and

conversion experiments and measure firmly understood hypotheses and business

objectives

● Plan and prioritize the backlog for development teams to ensure maximum value in

deliverables

● Interpret insights and business needs and transform into detailed product

requirements documents and user stories for engineering teams to execute

BASIC QUALIFICATIONS

● Bachelor's degree in a technical, analytical or related field

● 7+ years of total experience preferably in consumer product management in complex

organisations

● Strong communication skills - Can provide information to technical and non-technical

stakeholders alike and guide them to confidently informed decisions

● Strong execution skills to create high standard product specifications, product

success metrics and drive product delivery through multiple teams

● Experience in data driven hypothesis testing and experimentation

● Experience working with design teams to improve the user experience for customer

facing products/features

● Strong team player and earns trust of engineers and designers as an authority on

customer needs

ADDITIONAL QUALIFICATIONS

● Background in technical role is a plus

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Premier Relationship Manager (Offshore).

Principal Responsibilities

• Focus on nurturing and activating portfolio of clients to fund up to Premier Balance
• Encourage and educate clients to adopt a Digital First approach with focus on minimizing in branch activities while educating customers to transition to digital and remote channels (For low value activities)
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Compliance, Risk & Control
• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• The successful candidate has strong academic qualifications and over 1 year of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Personal/Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role, please contact the recruiter for this role.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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