Total 23,321 customer experience manager job vacancies in Others category in Singapore

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 2 years of retail banking experience will be advantageous.
• Good knowledge of banking products such as bancassurance and investment.

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department.

Responsibilities:

•Responsible for after sales follow up, reporting, analyse, and evaluate sales results, provide qualitative feedback

•Develop and maintain effective working relationships with south-east Asian customers, work closely with customers to resolve issues;

•Supports business leaders by initiating, leading, and implementing Operational Analytics and operation Process Improvements.

•Brief all divers on the operational & contingency plans and procedures to be followed during the diving operation.

•Oversee diving operations to ensure that their execution complies with the legal requirements of HSE, SS511 & IMCA (International Marine Contractors Association) and diving systems management of the company.

•Analyze records & reports to validate their compliance with Company & IMCA/SS511 standards.

•Any other works assigned by Company.

Requirements:

•Certified in CSCUBA (issued by MOM approved training centre)

•Minimum 6 years of working experiences in similar role

•Able to manage a team of up to 12 divers

•Fluent in English & Mandarin speaking & writing

•Good in interpersonal communication

•High sense of responsibility, honest, excellent teamwork communication skills.

•Possess in depth knowledge on diving matters

•Prepared to work after operating hours, on weekends and public holidays

•Prepared to be called up with minimum notice in the event of emergency

Job Description Summary:

The Assistant Manager, IT (Applications) plays a key role in supporting the successful operation of our IT applications – Leasing Management System, Argus for budgeting, CRM, ePOS, Autodesk Construction Cloud. This position is responsible for managing the deployment, maintenance, and user support of various applications and systems. You will work closely with the IT Manager and other team members to ensure optimal performance.

Responsibilities:

• Application Management:Assist with the planning, deployment, and configuration of new IT applications.
  Perform ongoing maintenance and updates for existing applications.
  Monitor application performance and identify potential issues.
  Document application functionality and procedures.
  Able to handle interfaces from non-SAP real estate system(s) to SAP modules
  
• User Support:Provide first-line support to users for application-related issues.
  Troubleshoot application problems and escalate complex issues to the IT Manager as needed.
  Respond to user inquiries and requests in a timely and professional manner.
  Document user support interactions and track resolutions.
  
• Project Management:Assist with the planning and execution of small to medium-sized IT projects related to applications.
  Manage project timelines, budgets, and resources.
  Track project progress and report on results to the IT Manager.
  Ensure project deliverables meet user requirements and business objectives.
  
• Collaboration:Work closely with the IT Manager and other team members to achieve departmental goals.
  Attend regular meetings and participate in discussions.
  Share knowledge and expertise with colleagues.
  Maintain a positive and collaborative work environment.
  
• SkillsT-SQL, RPA and Workato
• Other:Assist with other IT tasks as needed
  

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• Minimum 2-3 years of experience in IT applications management, user support, or project management.
• Strong understanding of real estate and financial terms.
• Proven ability to troubleshoot and resolve technical problems.
• Excellent communication, interpersonal, and collaboration skills.
• Ability to work independently and as part of a team.
• Problem-solving and analytical skills.
• Strong organizational and time management skills.
• Have experience played project roles of project manager, business analyst & solution architect
• Excellent project & vendor management skills and experience
• Effectively bilingual in English and Mandarin; the candidate may be required to work closely with IT teams and vendors.
• Certifications in Project Management (PMP, CITPM or equivalent) is a plus

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected].

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

**********************************

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available

Take care of outlet operations

Rostering of employees

Ensure inventory is sufficient for the operation of the outlet, and order when stocks are low

Ensure outlet is well kept and regularly cleaned and free from pests

Willing and able to fill in roles where employees are absent on medical or leave or short handed

(eg Mop clean floors / Wash dishes / Collect dishes and clear/clean tables / cashiering)

Willing to work split shifts (eg 10am to 2pm and 6pm to 10pm)

6 days per week, rest day will be weekdays

Willing to work weekends and holidays

Take care of outlet operations

Rostering of employees

Ensure inventory is sufficient for the operation of the outlet, and order when stocks are low

Ensure outlet is well kept and regularly cleaned and free from pests

Willing and able to fill in roles where employees are absent on medical or leave or short handed

(eg Mop clean floors / Wash dishes / Collect dishes and clear/clean tables / cashiering)

Willing to work split shifts (eg 10am to 2pm and 6pm to 10pm)

6 days per week, rest day will be weekdays

Willing to work weekends and holidays

Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 2 years of sales experience - preferably banking
• Local diploma is minimally required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Job Order: 402014

Responsibilities

• You are responsible for the pro-active acquisition of new to bank HNW Sign Ups.
• Establish relationship with internal stakeholders and also external stakeholders (e.g. property agents, brokers, related other external sales agents) to increase referrals for HNW sign-ups.
• Engaging affluent clients for their HNW up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.
• Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.

Requirements

• Relevant sales/acquisition experience in banking sales with a proven sales track record is preferred.
• Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.
• People from Lifestyle HNW Card Relationship Managers are welcome to apply.
• People with wealth management(banking) are welcome to apply

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Tan Gabriel
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

about the company
As a leading online lending firm, they are now looking to expand their team of client servicing manager.

about the job

• Achieve monthly loan disbursement targets by managing and nurturing existing client relationships.
• Cultivate positive, enduring relationships within existing client organisations
• Proactively monitor activity and engagement levels of existing clients, identifying issues that may impact future business and collaborating with relevant departments to resolve them promptly.
• Hunt for new clients

about the manager/team
You will be a part of a dynamic team and work alongside self-motivated team members.

skills and experience required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and you should come with lending background. Importantly, you should be self-motivated.

To apply online please use the 'apply' function
(EA: 94C3609/ R21103354 )

about the job

• Growing the wealth of high net-worth individuals and providing professional services for their banking needs; including insurance and investment across the following markets ((North Asia, Malaysia, Indonesia, ROW, India market etc.)

about the manager/team

Working alongside a competent team, you will have to opportunity to grow in the banking space.

skills and experience required
A degree is minimally required with 3 years of experience in the Banking & Finance Industry. Importantly, you should come with good track record in sales/current portfolio of clients.

To apply online please use the apply function

(EA: 94C3609/ R21103354)

Working Day: Mon to Fri, 8am - 5pm & Sat 8am-12pm

Salary: $4000 - $4500 + Bonus

Location: Choa Chu Kang

Summary:

• We are looking for a jack-of-all-trades who can manage and connect different Operation teams, think on their feet, find solutions and multitask.
• In this position, the successful candidate will be hands-on handling the company day-to-day operations and collaborating with teams, department and our customers.

Role & Responsibilities:

• Oversee daily operations of the Plants Rental Department.
• Plan and monitor the day-to-day running of the business to ensure smooth progress
• Focus on preventing and reducing unplanned schedule changes by tracking and communicating root causes to missed schedule adherence.
• Scheduling, coordinating and ensuring timely delivery of our service to the customers
• Collaborate and connect between departments (Customer Service, Sales, Procurement, Accounts, Marketing) providing support and ensuring that all of the team requests are met.
• Oversee customer support processes and organize them to enhance customer satisfaction
• Demonstrate excellent leadership skills with ability to manage employees
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Ensure that the company runs with legality and conformity to established regulations
• Write and submit reports to company leadership in all matters of importance
• Liaise with superior to make decisions for operational activities and set strategic goals
• Revise and/or formulate policies and promote their implementation
• Forecast labor, materials and equipment needs

Qualification and criteria

• Valid Singapore Driving license.
• Min 3-4 years experience in doing operations management and coordination

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Strategic Manpower Planning

• Identify and analyse key industry trends, manpower challenges and skills needs through basic data analytics
• Engage strategic accounts and engage companies to diagnose gaps and identify opportunities
• Recommend the design of appropriate strategic human capital solutions based on industry or enterprises’ business and manpower needs
• Supporting the Industry Transformation Map (ITM) particularly the Jobs and Skills pillar as well as Jobs Transformation Map (JTM)

Stakeholder Engagement and Management

• Establish and maintain effective relationships with strategic partners and stakeholders
• Collaborate with industry stakeholders including government agencies, associations, tripartite partners, programme partners to develop and implement relevant manpower interventions to address industry manpower issues
• Engage with employers to promote adoption of WSG programmes and progressive human resource practices to address their manpower needs and develop deep understanding of employers' hiring demands
• Coordinate with employers on the hiring outcome and monitor closely on the sector hiring demand

Programme Management

• Plan and review budget requirements and ensure compliance to policies and processes
• Organise or support outreach and marketing events such as career events and industry engagements
• Track programmes’ progress and analyse industry related information to evaluate and make recommendations for management decision making

Requirements

• Relevant work experience in industry engagement, account/ project management and/or consultancy roles
• Strong problem-solving skills and be able to address challenges arising from partner management
• Highly resourceful and digitally savvy
• Good writing and communication skills
• Experience in policy formulation and execution within the Public Service is a bonus
• Salary will commensurate with experience

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Our client is from Retail & F&B industry. They are looking for a Operation Manager to assist their team for the next phase of their business. They are located in West.

Duties:

• Operations Management: Ensure quality, service, compliance, and SOP implementation across restaurants.
• Financial & Business Performance: Set monthly targets, monitor P&L, manage budgets, and recommend policies.
• Compliance & Service Standards: Ensure adherence to company policies, laws, and maintain service standards.
• Strategic Projects: Identify markets, recommend refurbishments, and oversee investment projects.
• Other Duties: Perform additional responsibilities as assigned by the General Manager.

Requirements:

• Min Diploma in relevant field.
• Min 10 years of management experience in multi-brand organizations.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

• Email address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No: 19C9682
• EA Reg. No. R23118456 (Law Yi Xin)

Responsibilities:

• Oversee daily sales operations, develop strategies for sales growth and profitability, and ensure top-notch customer service.
• Supervise sales staff and promoters, ensuring they follow company policies and meet sales targets.
• Maintain cleanliness and organization in sales areas, fitting rooms, stock rooms, and displays, prioritizing safety.
• Provide training and coaching to staff on customer service, sales techniques, and product knowledge.
• Effectively schedule staff shifts to optimize productivity.
• Cultivate strong customer relationships, handle inquiries and complaints, and manage customer data.
• Support merchandising efforts, control budgets, and analyze stock levels and variety.
• Forecast trends, suggest product mixes and suppliers, and conduct market and competitor research.
• Plan and implement advertising, promotions, and digital marketing strategies to enhance engagement.
• Analyze sales, profits, and inventory budgets, generate reports, and review purchases while ensuring safety measures.

Requirements:

• Minimum Diploma in any field
• At least 2 – 3 years of supervisor experience, or 1 year in managerial role
• Must have knowledge or expeience in supplier merchandising
• Ideally possess experience with brandeds
• Ideally possess experience in cosmetics

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Develop tender strategies and handle tender estimation, including quantity take-off and cost estimation.
• Prepare tender submissions, including qualification and quantification documents.
• Coordinate all parties to ensure accurate project analysis and prepare final submission documentation.
• Conduct tender exercises for sub-contracting, including evaluation and contract awards.
• Prepare development plans for clients, aligning with the Master Industry Plan (knowledge of industry trends and Design & Build Tender is preferred).
• Present tender submission proposals to management.
• Present submission proposals to potential clients/consultants and excel in negotiation.

Requirements:

• Bachelor’s Degree in in Quantity Surveyor or equivalent.
• Minimum 10 years of experience in the related field.
• Preferably with experience working for an A1 Main contractor.
• Proficiency in GeBIZ or other e-procurement systems is a plus.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Occupation

Food & Beverage Executive

Job Description & Requirements

Food and beverage Executive are responsible for the daily operations of businesses that prepare and serve food and drinks to customers. Typical duties include providing an excellent dining experience, managing staff, ensuring efficiency and overseeing health and safety regulations.

Responsibilities for Food And Beverage Manager

• Design attractive menus
• Develop a relationship with regular customers
• Follow food and safety regulations
• Order food supplies for the kitchen
• Ensure that customers are satisfied with food and service
• Assist with marketing events
• Create restaurant policies
• Hire and train new restaurant staff
• Able to teach & guide staff on food preparation
• Able to hold weekly meetings for staff.
• Simple deep frying & cooking experience is required.
• Food serving is required during peak hours.

All races welcome

Mandarin speaking and English also...

Jobs Skills Integrator for Retail (JSIT-R)

• Manage and support programme partners in driving awareness and adoption of JSIT-R services for the retail industry
• Drive collaborations with new partners that will value add JSIT-R and connect them with programme and ecosystem partners
• Support programme partners in formulating annual workplan and budget projections and ensure they are on track on their achievement
• Secretariat duties for respective meeting committees comprising of internal and external stakeholders
• Perform data analysis to support partners’ workplans and respective landscape studies

Industry Engagement and Management

• Engage strategic accounts and engage companies to diagnose gaps and identify opportunities for collaborations, and to drive adoption of WSG programmes that will address their manpower needs
• Collaborate with industry stakeholders including government agencies, associations, tripartite partners, programme partners to develop and implement relevant manpower interventions to address industry manpower issues
• Develop deep understanding of employers' hiring demands and recommend suitable candidate profiles to meet their needs
• Coordinate with employers on the hiring outcome and monitor closely on the sector hiring demand

Requirements

• Relevant work experience in industry engagement, account/ project management and/or consultancy roles
• Strong problem-solving skills and be able to address challenges arising from partner management
• Highly resourceful and digitally savvy
• Experience in policy formulation and execution within the Public Service is a bonusSalary will commensurate with experience

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

• AWS + Variable Bonus
• Hybrid working arrangement

Responsibilities:

• Oversee the Employee Engagement Survey and related initiatives, both scheduled and spontaneous, to boost employee satisfaction and dedication.
• Recommend and implement programs to improve overall employee engagement.
• Organize events such as bi-annual town halls (in-person or virtually), including project management such as securing venues and overseeing event planning and logistics.
• Manage and regularly review the structure, content, and maintenance of the staff intranet.
• Design and publish personalized, targeted content (e.g.: eDMs, infographics, videos) for employees on the company’s intranet.
• Collaborate with various stakeholders to drive change initiatives, providing guidance on effective change management tools and approaches.
• Plan and execute organization-wide events, including management-staff interaction sessions, to foster community and appreciation in the workplace.
• Organize company-wide events and activities (e.g., Team-bonding Workshop) to strengthen employee engagement and promote a sense of community, recognition, and appreciation.

Requirements:

• Minimum Diploma/Bachelor in Organizational Development is preferred or any discipline with post-graduate HRM qualification.
  IHRP/ ACTA/ACLP qualifications or other training certifications would be advantageous.
• Minimum 3 years of working experience in organizational development with proven experience in managing and implementing OD initiatives, such as change management, culture workshops, and employee engagement.
• Project management experience, with the ability to plan and manage multiple projects concurrently.
• Ability to analyze organizational structures and workflows to recommend improvements.
• Familiarity with current trends and best practices in organizational development.

Responsibilities

• Market the company’s suite of financial products (including Factoring and Term loans) to potential customers.
• Manage and grow existing loan accounts.
• Identify, develop, and implement marketing strategies to maintain competitiveness
• Maintain business rapport with customers
• Partake in sales and marketing activities in generating prospects
• Ensure proper and timely documentation for every business transaction
• Achieve constant growth and pre-set business targets

Requirements

• Diploma or Degree in Business Management, Finance or related fields.
• Minimum 5 years working experience in the account management, sales or sales support roles
• Candidates should have SME loan experience and relevant contacts (with SMEs and Loan brokers) to source for loan deals.
• Strong acquisition, confidence and result oriented to work well under pressure.
• Meticulous in documentation work
• Experience in factoring is a plus

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

• Provide market and business insights and support business on financial modelling for business proposal and making decision.
• Analyse monthly financial results and business drivers and review on the variances between actual and budget/forecast.
• Handle the annual budgeting process and analyse economic indicators and market trends to prepare forecasts.
• Work closely with the business units to formulate key strategies and recommendations to drive growth and profitability.

Requirements:

• Chartered Accountant or equivalent
• At least 8 of audit and commercial experience in Property/Real Estate industry.
• Strong financial modelling and analysis and good interpersonal skills.
• Proficient in SAP and MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $3,500 - $4000

Job Description (contract role, yearly renew):

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years experience
• Comfortable working in the funeral industry
• Possess class 3 driver license is preferred
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Our client is a well-established market leader in the F&B industry. They are looking for a Digital Growth Manager to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Key Responsibilities:

• Develop and implement digital strategies to foster business growth.
• Design and execute marketing campaigns aimed at user acquisition, retention, and revenue enhancement across channels such as CRM, SEM, SEO, email, social media, and partnerships.
• Leverage data analytics to refine and enhance marketing campaigns for optimal performance.
• Oversee the creation, testing, and analysis of advertisements to boost efficiency.
• Work closely with cross-functional teams to align growth strategies with overall company goals.
• Prepare and present regular performance reports and forecasts to senior management.
• Conduct market and competitive research to uncover new growth opportunities and stay ahead of industry trends.
• Lead and mentor the marketing team, offering guidance and professional development.
• Keep up-to-date with the latest technologies and best practices in growth marketing to drive innovation.

Requirement:

• Degree in Marketing / Business
• 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Highlights

Salary: $3500 - $4500 per month

Contract Duration: 11 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Assist the Manager in overseeing the Fixed Asset Operation, including reviewing the accounting entries, month-end reports, printing of assets tag, preparing the accounting schedules.
• Review, standardize, and streamline Fixed Asset capitalization processes to enhance efficiency.
• Conduct Asset Verification Exercises (AVE) and implement process controls for accurate and timely recording and maintenance of Fixed Assets.
• Ensure compliance with Standard Operating Procedures (SOP) for Fixed Asset policies and procedures.
• Engage with Research Institutes to enhance their understanding of Fixed Asset processes.
• Generate management reports on Fixed Assets, addressing ad-hoc queries.
• Handle audit queries related to Fixed Assets and ensure all audit-related activities are conducted in accordance with established standards.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Accounting & Finance field.
• Experience in Fixed Asset Management within shared service environment is an addition!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity to grow, travel and develop, amazing things can happen.

That’s why our employees, from around the world, choose to be a part of JTI. It is why 80% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, ten years running.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

Learn more: jti.com

WHAT IS THIS POSITION ABOUT?

The incumbent is responsible for development of strategies for annual activation plans, programs and initiatives together with Asia Marketing Team aiming to activate relevant nationalities in markets, gain share and maximize potential, profitability and/or brand equity as per market nationality role.

While coordinating the assigned Consumer Activation team across Asia, the incumbent has the main responsibility for the Consumer Activation management and for recommendation of actions and programs to maximize A&SP objectives. The incumbent will lead the team efforts for programs' planning development and implementation, monitoring results and proposing corrective actions if needed, while keeping the team motivated to aim for higher results.

The role demands regular contact with Consumer & Trade Marketing Team, Asia Regional Sales Directors to align consumer and business needs and shape, improve ways of working to maximize quality, speed & effectiveness of deliveries.

The person is responsible to encourage team members to share knowledge and experience with the objective to increase efficiency long term.

WHAT WILL YOU DO?

Consumer Activation Management

• Develop consumer activation & communication master plan for Asia markets aligned with brand & sales strategic goals embracing nationality classification.
• Develop solutions to maximize the opportunity of consumer acquisition increase during new launches (RRP/RMC/ other categories), LEP and/or brand rejuvenation through traditional marketing or digital.
• Ensure effective activation mechanics with the aim of increasing JTI brands' affinity among consumers.
• Understand key market nationalities in Asia, know their drivers and preferences in order to develop effective consumer activations.

Impactful communication

• Develop with the teams relevant, impactful & consumer nationality driven communication aiming to raise brand interest by SOB consumers and reassure franchise about quality & image.
• Ensure timely implementation of activation and merchandizing plans while achieving given KPIs.
• Ensure effective and optimal usage of resources while embedding constant improvement mechanisms in daily work of the team.
• Consistent brand image display in Asia
• Ensure brand presentation consistency towards consumers (merchandising, new launches, activation) across markets in scope.
• Investigate new trends, opportunities, new capabilities driven by technology in trade operations (including digital).
• Coordinate in the team the conversion of brand objectives in communication components and mechanics, development of all Consumer marketing programs in line with strategic brand objectives and in correlation with activities with operators.
• Lead the Asia Marketing Activation team in identifying, entering into contracts and liaising with services and technology partners involved in the development, implementation and monitoring of communication processes and cycles.

Retail Sales Consultant Management

• Responsible to ensure clear, consistent Brand Communication through the best in class RSC by:
• Helping the teams in recruiting best in class Retail Sales Consultants
• Managing brand ambassador agencies, transferring centrally developed RSC program that ensures motivation, sales and consumer knowledge
• Ensuring best-in-class training including knowledge materials is available for RSC Development
• Working with Global Indirect Procurement to continuously review agencies to ensure cost efficient and highest level of service.

Marketing Budget Management

• Develop and manage assigned marketing budget process to ensure timely, consistent, and integrated delivery of marketing plans. Manage plan requirements in alignment with Global Strategies, including detailed financial planning of brand launches, LEP, communication & advertisement, brand activation, merchandizing and RSCs.
• Deliver clear and consistent plan during Annual Planning process and provide updates as required.

People management

• Direct the work of the subordinate team, recruit, motivate them and be responsible for their professional development, ensuring the effective division of responsibilities, guaranteeing the continuity of tasks, supervising the results achieved, ensuring that tasks are carried out in accordance with the potential, while meeting the needs of the company.

WHO ARE WE LOOKING FOR?

• University degree or equivalent.
• 7+ years in FMCG brand marketing experience incl. consumer/trade promotions management with merchandising would be an advantage.
• Fluent English (required).
• Computer literate: Microsoft Office.
• Consumer Marketing Management, Trade Marketing, Trade Merchandising, Shelf space/ planogram management, Category management, Competitive intelligence, Negotiation skills, Basic financial skills, Consumer Marketing Knowledge, Trade Research, Brand Communication (ATL / BTL), Trade Segmentation, Merchandizing Management, Solid business acumen; Budget management; Complex Project management; Team Leadership.

- CBD

- Fintech | Forex Trading

- 5 Days

- Basic + AWS + VB + Flexi Benefits

Responsibilities:

• Lead the design, development, and deployment of a high-frequency, low-latency pricing and execution engine, ensuring it meets the requirements for robustness, performance, and scalability.
• Guide, mentor, and manage a team of engineers (10+ staff) specializing in low-latency trading technologies, located in Kuala Lumpur and Singapore.
• Collaborate with product managers and stakeholders to define and refine project specifications and deliverables, aligning them with business objectives in the trading sector.
• Implement and maintain best practices in coding, testing, and deployment processes to ensure the reliability and security of the trading platform.
• Monitor performance metrics and optimize the system to ensure the trading engine operates at peak efficiency.
• Stay updated with advancements in trading technology and propose the integration of cutting-edge tools and practices.
• Manage project timelines, resources, and risk assessments to ensure timely delivery within budget constraints.
• Ensure the security of data transmission and system access to protect sensitive financial information and comply with regulatory requirements.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Extensive experience in software development leadership, specifically in building high-frequency, low-latency systems for financial markets.
• In-depth knowledge of network configurations, data transmission, and latency optimization for the development and maintenance of a low-latency trading system.
• Strong understanding of distributed systems, including synchronization, data consistency, and fault tolerance, essential for maintaining the stability and scalability of trading platforms.
• Deep understanding of trading algorithms, data structures, and real-time systems architecture.
• Proven capability in leading technology teams in a fast-paced, high-stakes environment.
• Exceptional problem-solving skills and proficiency in performance tuning and scalability engineering.
• Proficiency in performance-critical programming languages such as C++, C#, or Go.
• Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Experience with Agile/Scrum methodologies and a strong grasp of the full software development lifecycle.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De