Total 23,291 customer experience manager job vacancies in Others category in Singapore

Roles & Responsibilities

• Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable
• Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects
• Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements
• to meet project budgets through assessing and analyzing operational and financial risks that may be encountered in the execution of planned construction projects.
• Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached
• Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership
• Convey project needs from the project manager to the management of the firm.

Requirements

• Good and effective communication skills
• Possess good leadership ability, as well as ability to work as part of a team or even lead a team
• Good analytical and organizational abilities
• The ability to multitask and strategize in different situations
• Ability to work and carry out projects within a stipulated time frame or deadline
• Ability to be proactive and also to foresee events and react appropriately towards them

Project Overview: This role involves identifying and prioritizing potential partners within a designated region to enhance the market presence and revenue of our current product offerings. The Strategic Partnerships Manager will utilize strategic thinking, relationship building, business acumen, and exceptional communication and negotiation skills to achieve these objectives.

Key Components:

• Strategic Thinking: Develop and implement strategies to identify and engage potential partners that align with the company's goals.
• Relationship Building: Establish and maintain strong relationships with partners, clients, and industry contacts.
• Business Acumen: Utilize market insights and business knowledge to drive revenue and market share.
• Communication & Negotiation: Craft compelling proposals, presentations, and negotiate deals to advance the company’s interests.

Deliverables:

1. Data-Driven Planning: Develop and execute plans based on data analysis to achieve revenue and market share goals.
2. Client Identification and Qualification: Identify and qualify potential clients through comprehensive market research and networking efforts.
3. Proposals and Presentations: Create and deliver compelling proposals and presentations that effectively showcase the company's solutions and secure deals.
4. Strategic Partnerships: Establish and manage strategic partnerships to extend the company’s reach and access new markets.
5. Pipeline Management: Maintain a healthy pipeline of qualified leads, actively advancing them through the sales cycle.
6. Market Research: Conduct ongoing market research to identify trends, opportunities, and insights on competitors.
7. Relationship Management: Build and sustain strong relationships with clients, partners, and key industry contacts to foster long-term collaboration and growth.

Experience and Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 5 years of experience in business development, partnerships, or sales, preferably in the tech or software industry.
• Skills:
  • Proven ability to develop and implement strategic plans.
  • Excellent relationship-building and interpersonal skills.
  • Strong business acumen and understanding of market dynamics.
  • Exceptional communication and negotiation abilities.
  • Proficiency in market research and data analysis.

• Overall responsible for the planning and execution of M&E activities during construction project.
• Adhere compliance with building codes, regulations, and safety standards for M&E systems.
• Liaise with consultants, engineers, and other stakeholders to develop detailed M&E plans and specifications.
• Handle the M&E subcontractors and suppliers, ensuring quality workmanship and timely delivery of materials and equipment.
• Supervise progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years working as a M&E Manager experience in Building Construction/Hospital Building Project.
• Familiar with building codes, regulations, and safety standards related to M&E installations.
• Good knowledge of mechanical and electrical systems, including HVAC, plumbing, electrical distribution, and fire protection.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

This is for a 6 months contract role.

3 best things about the job:

1. You will be the architect of brand’s content strategy by leveraging on consumer and cultural insights to architect a comprehensive content strategy encompassing traditional media, digital channels (social, content, audio), on-ground activations, gaming, influencer marketing, celebrity partnerships, out-of-home advertising, and more.
2. Being a north star to meaningful and compelling partnerships. Provide strategic direction to media teams and external partners on conceptualizing, developing, and executing content initiatives. This includes fostering successful IP (intellectual property) partnerships, influencer collaborations, and celebrity integrations. 
3. Championing brand narrative and be a stickler on quality. Work closely with creative partners, media teams, and third-party vendors to craft a compelling brand narrative. Your leadership will ensure high-quality delivery and flawless execution across all content endeavours.

In this role, your goals will be:

In three months, you should be owning the brand’s content narrative:

• Be fully immersed in content strategy, audience understanding, cultural context & campaign execution
• Developed content strategy across multiple touchpoints with the help of the media teams and 3rd party content partners
• Develop strong rapport with client team & media teams, working collaboratively and inspiring creative work.

In six months, you are an experienced content and innovation architect:

• Proactively thinking on brand challenges and opportunities to build content strategy, whilst having a keen eye on execution
• Bringing the best of media partnership/associations & be the go-to the person for the client on future/emerging experience opportunities
• Be confident to build award worthy innovations with key media partners/clients

In 12 months, you are able to grow brands and craft award winners:

• Develop new products with media partners and award winning campaigns
• Develop templates/frameworks and the necessary rigour to have a clear process and build case studies
• Have strong business acumen to build existing client businesses into year 2

The position is responsible for managing the day to day business of the Raffles Boutique, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Develop merchandise to optimize profitability, develop innovative ideas, plans and maintain statistical and financial reports.

Primary Responsibilities

Providing a Great Shopping Experience to Meet Company Financial Targets

• Work towards achieving set targets and budgets.
• Allocate, review and control expenses & budget
• Involve in strategic & long as well as short term planning.
• Develop new merchandise items with vendors and explore new trends.
• Review and analyze slow moving merchandise daily & maximize on fast moving merchandise.

Product Development of Raffles Created Products and Collaborations to Drive a Diverse Product Mix

• Create new products according to market trends and Raffles Boutique trends that will grow Raffles Boutique product mix and revenue strategically
• Create partners and collaborate with local/regional makers through different business models to develop Raffles own in-house products to diversity product mix
• Work closely with Marketing, Commercial, Sales, Revenue and Purchasing teams to understand and develop synergies of products that appeal to guests from all segments.

Provide a Retail Experience That Meets Guest Expectations

• Supervise and lead the monthly inventory stock take together with Finance.
• Control and maintain well-balanced stock levels in the Raffles Boutique.
• Create value for loyalty members by tactical and strategical offerings.

Supervision/Training of the Retail Team

• Induction and training of Retail Associate, Leader and Executive in sales, revenue, technical and product knowledge skills as well as stock take/order procedures.
• Manage team within guidelines of the hotel in fair, efficient and timely manner.
• Coach Retail Associate, Leader and Executive to constantly improve or maintain performance, give guidance when performance is below expectation.

Visual Display & Confidentiality Level at Workplace 

• Ensure that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• Oversee and ensure smooth processing of Mail order request.
• Providing feedback from guests to enhance guest’s experience.
• Observe good telephone etiquette at all times.
• Familiarize with any promotional events for the Raffles Boutique or any other area of the hotel.
• Corporate purchase/Festive hampers.
• Record and handle any defective and damaged goods.
• Build a loyal following among local market through managing the gourmet corner.
• Actively work on successful positioning and managing of the shop/gourmet website.
• Performs any other duties and responsibilities that may be assigned.

We are looking for network engineer that focusing on technical troubleshooting and break-fix activity. Candidates are also expected to have certain level of programming skillset (DEVOPS) to help us innovate ways to scale with automation and operational improvements.

Responsibilities:

Provide Technical Support for Citibank’s global network with a focus on network infrastructure in:

• 85% ‘Break/Fix’ support of standard enterprise Cisco Internetworking Technology solutions
• 15% ‘Break/Fix’ support for Internetworking technology infrastructure solutions such as Load Balancers (F5 and Citrix) Juniper Routers Arista Switches VoIP Appliances WiFi /Wireless communications support Other small pockets of both new and legacy internetworking technologies managed by Citi Networks
• Provide timely response to phone calls into the Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and others.
• Coordinate conference calls to conduct in depth technical reviews on ongoing incidents

Major Incident Support:

• Represent on conference calls for business impacting incidents which may or may not be due to a failure in networks managed technology infrastructure
• Drive major incident conference calls as a representative of networks through consistent, professional, and highly assertive communication
• Maintain focus and poise for the duration of the major incident support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution
• Collaborate with Networks SMEs, SDMs, Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible
• Communicate with networks Management to provide frequent status updates regarding the technical issue, status of the remediation efforts, and ongoing business impact

Qualifications:

• Bachelor’s/University degree or equivalent experience
• 3+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Good knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Good working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Good working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Good working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes: CCNA, CCNP,ITIL, and etc.
• Good knowledge in SDWAN technology.
• Automation skills in Python, shell, bash, and/or other languages
• Experience with Puppet, Ansible, or other automation frameworks

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Assign talent and resources to projects.
• Clarify project scopes and deliverables with stakeholders.
• Coordinate capabilities, workload, and resources across multiple projects.
• Develop resource plans using resource scheduling tools.
• Document changes in scope, and issues and risks that affect project implementation.
• Establish project requirements to determine human resources, information, materials and technology needed.
• Establish project timelines, activities, resource plans and cost estimates.
• Provide feedback to direct reports and junior team members.
• Provide on-the-job training to direct reports and junior team members.
• Recommend schedule changes and adjustments to cost and resources.
• Track projects against established schedules, budget, manpower and technical quality targets.
• Track staff skillsets and certifications.

Job Description

1. The Workplace Health, Safety and Environment (HSE) Manager shall be responsible for the development and implementation of HSE strategies, procedures, training, monitoring and reporting.

2. Ensure overall project safety, environmental & quality plan(s) are properly implementing.

3. Develop and provide training for implementation of the project specific safety and environmental management system;

4. Carry out site inspections, liaise with the person in charge of the works and superintendents to see that safe methods of work are in operation, and that all statutory/government regulations and the consortium’s rules are being observed;

5. Advise management on:

· 1) preventing injury to personnel and damage to plant and equipment;

· 2) legal requirements related to safety and health protection;

· 3) changes in legislation and safe codes of practice; and

· 4) further improvement to existing sound working methods.

6. Review method statements in related to risk assessments prior to MS submission;

7. Review the overall safety performance of subcontractors and analyse information on injuries and damage to identify any particular hazard or trend.

8. Conduct safety training for all levels of employee & keep records of such training.

9. Promote safety to all levels of employee by holding safety promotion activities, safety campaigns.

10. Identify and continually review project management staff’s training needs and ensure records of all trained personnel are properly kept in the site offices.

11. Arrange for site staff to attend health & safety training organized by the consortium or external bodies.

12. Arrange regular meetings to review any H&S issues regarding authority applications, complaints, noise issues, management system and on-site performance on their projects;

13. Keep up-to-date with recommended codes of practice and new safety literature and circulate information applicable to all levels of employee;

14. Notify client, either directly or by telephone, immediately on becoming aware of any serious accident likely to result in, or actually resulting in, the death or hospitalization of any personnel on site;

15. Promptly, notify client of any incident that has occurred on site in which any personnel on site has been injured.

16. Conduct / arrange audits in accordance with the requirements of the safety plan.

17. Prepare monthly safety report to project management.

18. Be familiar with the emergency procedures and set a good personal example.

Job Requirement:

1. The HSE Manager shall be full-time at the site office upon commencement of any works on site.

2. The HSE Manager shall preferably have 10 years post registration, “hands-on” practical experience in the management of safety on similar major projects in the waste, water, oil and gas or power sections.

3. The HSE Manager shall be Registered WSH officer in Singapore under the Ministry of Manpower and shall have site HSE Management experience on waste, water, oil and gas or power projects with experience in handling multinational work forces.

We are a fast-growing start-up Facility Tech Enterprise. Our mission is to Improve the Quality of Urban Living.

We provide integrated home and office services, such as facility management, cleaning, aircon, laundry, smart homes, and etc. to clients in UK and Singapore.

We are building a high performance, energetic and cohesive team. We look forward to welcoming members who are enthusiatic, versatile, and willing to learn. You will be trained and groomed to be part of our core management and extend our global reach.

We are looking for high performance individuals to join as our Assistant Operations Manager to grow and help regionalise.

Job Scope will be to recruit, train and manage a pool of crew for Deep Cleaning and Facility Operations

BIM Coordinator/Manager

To lead in BIM implementation, Standards, Modelling workflow & methodologies.
To liaise with Project Manager on BIM implementation based on Project Need & requirement.
To prepare, execute and maintain the BIM Execution Plan (BEP).
To have good understanding of the project requirements and ensure its delivery.
To handle Design Development, contract documentation, Authority submissions, pre-consultation, site meetings and project meetings.
To monitor and ensure drawing submission schedule is achieved.
To manage process of exchange and coordination of BIM model with Consultants, Clients and stakeholders.

Job Requirements:

Possess at least Bachelor’s Degree / Post Graduate Diploma in Engineering or equivalent.
Certification course on BIM Management. -
Minimum 5-8 years of working experience in BIM Management.
Detailed Engineering knowledge with design and Engineering experience.
Detailed knowledge of Singapore code of Practices regulations and specifications for the construction industry. - Resourcefulness and ability to perform to perform under pressure.
Excellent communication skills

MEP, Structural and Architectural,

Responsibilities

• Establish quality standards and requirements to meet project QAQC requirement include BCA Quality Mark (95 point) and CONQUAS (Band 1).
• Develop quality management plans and procedures to comply project requirement.
• Conduct internal QAQC check on all construction work, material and equipment.
• Lead QAQC team to conduct QAQC regime (inspection and audit) on regular basis.
• Attend to Employers Rep comment, complaints and site memo on QAQC matter.
• Identify and address quality issues and non-conformances for material, workmanship and plant and equipment.
• Implement corrective and preventive actions.
• Monitor compliance with quality standards and specifications.
• Provide training on quality assurance and control.
• Review and approve quality documentation.
• Coordinate with subcontractors and suppliers on quality matters.
• Develop and maintain quality metrics and KPIs.
• Participate in project planning and design reviews.
• Ensure quality documentation is complete and accurate.
• Facilitate continuous improvement initiatives.
• Communicate quality objectives and expectations to project teams.
• Coordinate with regulatory agencies on quality requirements.
• Conduct internal and external quality audits.
• Conduct Units hand over schedule with Site manager for Hand over to units owners; to lead the hand over team for unit hand over.
• Submit QAQC record and checklist to Employer Rep
• Attend to Defects inspection with units' owners and Employer Rep
• Prepare hand over regime pertaining to QAQC matter.
• Document all QAQC replated records, inspection form, compliance or site memo closure matter.
• Organize trade demo for inspection and approvals.
• Establish Preventive and corrective measure for site execution.
• Lead a team of supervisor and task team to conduct QM and conquas.
• To attend to BCA and other authority agency for the QAQC Matter
• Submit QAQC report for Project report and Authority report.

Requirements

• Diploma or Degree in Engineering or QAQC
• 7 years’ experience in similar roles as QAQC manager
• More than 10 years’ experience in construction industry especially in QAQC practice
• Well-versed with BCA Conquas or QM course (merit to have certificate)
• Familiar with ISO 9000 documentation (merit to have certificate)

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Lead, manage and motivate a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage

Job Description:

• Project Management on all company projects in M&E services design, cost, technical and authority matters.
• Supervise and provide guidance to M&E Engineers & Inspector of Works.
• Manage sub-con/in progress production planning & build
• Assess M&E contractors progress and variation order claims
• Review M&E feasibility studies and cost plan from design stage to tender stage.
• Review consultants’ design for compliance of company design requirements on various type of buildings.
• Value engineering on design proposals to optimise the cost and to ensure best practices are applied in the projects.
• Keeping track on variation and claims of contract and cost impact, report information to Project Manager
• Work with QAQC Engineer to ensure quality performance of project to meet client requirement
• Monitoring M&E services variation works and costs during construction stage to ensure within budget.
• Attend client consultant meeting & involve in pre-tender estimation and tender process for award of Contractors.
• Attend meeting with authorities & site coordination between Consultants and Contractors.

Job Requirements:

• Minimum a recognized bachelor’s degree in mechanical/electrical/ construction engineering or other building-related disciplines
• At least 6 years of working experience in building and construction projects
• Working knowledge in BIM model software
• Excellent interpersonal and communication skills
• Able to lead teams and work across different levels including managing vendors.

Goldbell Financial Services Pte Ltd is inviting candidates to apply for the role of Relationship Manager (Factoring).

Job Description:

1. Market Factoring and company’s suite of financial products (including Mortgage loans) to potential customers.
2. Manage and grow existing Factoring accounts.
3. Identify, develop, and implement marketing strategies to maintain competitiveness
4. Maintain business rapport with customers
5. Partake in sales and marketing activities in generating prospects
6. Ensure proper and timely documentation for every business transaction
7. Achieve constant growth and pre-set business targets

Job Requirement:

1. Diploma/Degree in any field
2. Good presentation
3. Strong acquisition, confidence and result oriented to work well under pressure.
4. Meticulous in documentation work
5. Candidates should have SME factoring experience and relevant contacts (with SMEs and Loan brokers) to source factoring deals.

We are seeking a highly skilled and experienced Assistant General Manager, Laundry to assist in overseeing the strategic and policy direction of our laundry plant and maintenance operations. The successful candidate will be instrumental in formulating and implementing operational policies to ensure excellence in quality management, cost management, customer satisfaction, business continuity, and safety management across our two facilities located in the East.

Key Responsibilities:

• Leadership - Manage and lead the team of plant and project managers to achieve operational deliverables including quality management, productivity improvement, cost efficiency and management, planned equipment maintenance and upkeep, and safe work practice and culture.
• Responsible for the development and certified training of staff within the laundry operations and maintenance teams to ensure that the unit can cater to changes in demand from the market and customers’ needs and requirements.
• Operations - Responsible for the production and operations of both laundry plants including ensuring the adequate supply of clean linens are produced and sent to customers on time with good quality that meets and even exceeds customers’ requirements.
• Responsible for the maintenance of laundry equipment and facilities in both plants.
  Responsible for developing detailed operational plans and contingency plans to ensure that customers’ needs are met in different operational parameters.
• Strategic Planning - Assist the company to be technically advanced and market leader in the laundry industry.
• Responsible for formulating strategies and policies for achieving customers’ KPIs on laundry operations including quality, quantity, and delivery timing fulfillment.
• Forward planning of operational framework taking into account changes in key landscape elements, e.g. technology and customers’ requirements.
• Innovation - To support innovation projects and implement new technology-based programs (lean operations, smart solutions) to improve the efficiency of the laundry cleaning operations.
• Budgeting - Develop and monitor budget and control expenses to achieve acceptable profitability.
• Stakeholder Management - Build collaborative relationships and have regular communication platforms with key stakeholders including customers, and suppliers, to achieve operational deliverables.
• Be the key contact person and interface with stakeholders.
• Others - Undertake any other tasks or duties as assigned.

Requirements

• Educational Background: A degree in any field is desirable.
• Experience: A minimum of eight years in a managerial role within an operational setting is required, with a preference for those with a background in the laundry sector.
• Technical Knowledge: Must possess a thorough understanding of production processes and operational management. Familiarity with laundry-related equipment, machinery, and chemicals used in washrooms is essential.
• Communication Skills: Demonstrates outstanding communication and interpersonal abilities, capable of fostering strong relationships and rapport with team members at all levels, as well as with clients.
• Work Ethic: The ability to operate autonomously and adapt to a dynamic, high-pressure work environment is crucial.
• Adaptability in Controlled Environments: Must be adept at navigating the unique challenges of working in a prison setting, balancing efficient commercial production with stringent security measures.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Description

You will be leading a team of engineers responsible for delivering strategic programs and initiatives for Apple. In this position you’ll be working on programs that will directly impact Apple and its products and services. You will be working with cross functional business teams to come up with solutions, articulate and implement them working with a team of engineers in Singapore and around the world. You will also be the face of Apple to our partners from a technical integration perspective, working with them to implement solutions and address problems. You will bring creativity and innovation to your day to day work and thrive in uncertainty striving to bring clarity and focus in a fast paced environment. Leaders at Apple are hands on, in the details, and personally accountable for the success of their teams & projects. You will invest in the development of your team through hiring, coaching, and inspiring them to do their best work. You will play a key role in the strategic direction of our growing global organization by delivering these key strategic projects and programs.

Minimum Qualifications

• 10+ years of Software Engineering experience, including 3+ years of experience managing engineering teams.
• 5+ years of demonstrable experience building and maintaining large-scale, distributed integration solutions.
• Knowledge in middleware technologies like Software AG webMethods or Mulesoft.
• Strong expertise in Supply Chain domain with hands on experience designing and implementing large projects.

Preferred Qualifications

• Deep understanding of different partner types in the Supply chain domain and their business processes
• Architect large scale solutions that enable business processes using middleware technologies or Java based apps
• Hands on experience in working with industry standards like EDI X12, XML, JSON and API’s
• Experience in handling sensitive customer data like PII, SSN and other sensitive PCI data
• Outstanding communication skills and Proven ability to manage projects with on-time delivery and working experience in Agile development methodology
• Demonstrated capability in partnering with businesses to conceptualize ideas and solutions to solve business problems.
• Ability to interact in Asian languages like Mandarin to facilitate business conversations with external partners.
• AI / ML implementation experience is a plus
• Results-oriented and demonstrates the high degree of ownership and accountability
• Creative problem solver and consummate collaborator, who thrives in a fast-paced, innovative environment.
• Handle ambiguity and solve problems despite uncertainties
• Track record demonstrating the ability to build a diverse and strong team – attracting, hiring, retaining, motivating the best talent

Job Summary:

As a Butler, you will play a pivotal role in ensuring our guests receive the highest level of personalized service. Your responsibilities will span across Front Office, Concierge, and traditional Butler duties, including welcoming guests, managing check-ins and check-outs, offering expert local recommendations, arranging transportation and reservations, and attending to guests' personal needs. You will be the face of Resort World Sentosa, embodying our commitment to luxury and attention to detail.

Key Responsibilities:

• Assist with check-in and check-out procedures, ensuring a seamless experience for guests.
• Handle guest inquiries, reservations, and room assignments.
• Manage cashiering tasks and maintain accurate records of guest transactions.
• Provide guests with information about local attractions, restaurants, and transportation options.
• Arrange transportation, tours, restaurant reservations, and other guest requests.
• Assist with luggage handling and coordinate guest arrivals and departures.
• Welcome guests upon arrival and provide a detailed orientation of their suite and hotel facilities.
• Manage VIP and special guest requests with meticulous attention to detail.
• Assist with guest requests such as unpacking and packing, laundry, and in-room dining services.
• Coordinate with other departments to ensure seamless service delivery.
• Ensure accurate records of guest preferences and special requests.
• Perform all other related duties when assigned by Management.
• Always maintains the integrity and confidentiality of guest information.

Qualifications:

• Minimum GCE O Level.
• A Diploma or Degree in Hospitality or Business Management from a recognized institution is an advantage.
• Flexibility to work various shifts.
• A valid driving license is considered an advantage.
• Proficient in computer and property management systems
• Strong communication skills in English; proficiency in other languages or a basic understanding of additional languages is an advantage.

Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• Must work on weekend and public holiday

Assistant Contracts Manager/Contracts Manager (A1 main con Civil/Infra)

Job Summary:
Oversee all contract-related activities for civil construction and infrastructure projects in Singapore. Managing contract negotiations, ensuring compliance with legal and regulatory standards, and coordinating with project stakeholders for successful project outcomes.

Job Description:

Draft, review, and negotiate contracts with clients, subcontractors, and suppliers.
Cost estimation on tenders
Ensure all contracts comply with legal requirements and company policies.
Identify potential risks in contracts and develop mitigation strategies.
Address and resolve any disputes or claims that arise during the project.
Monitor project budgets and expenditures to ensure financial efficiency.
Ensure compliance with local regulations, industry standards, and company policies.
Collaborate with project managers, engineers, and other stakeholders to ensure alignment on contract terms and project goals.
Assist in project planning, scheduling, and resource allocation.
Support the project team in achieving project milestones and deliverables.
Ensure timely and accurate reporting on contract progress and issues.

Qualifications:

Bachelor’s degree in Civil Engineering, Construction Management, Quantity Surveying or a related field.
Minimum of 5-8 years of experience in contract management within the civil construction and infrastructure sector.
Strong negotiation, communication, and interpersonal skills.
Proficiency in contract management software and MS Office Suite.
Excellent organizational and time-management abilities.

Personal Attributes:

Detail-oriented with a strong analytical mindset.
Proactive problem solver with a focus on continuous improvement.
Strong ethical standards and a commitment to professional integrity.
Team player with the ability to lead a team of QS

Administer and guide road and runway construction initiatives from planning to completion

Oversee construction site workers and subcontracting team if any

Ensure adherence to statutory regulations and compliance standards

Provide regular updates on road and runway construction project status including development and potential risks

Document any modifications project specifications and scope of road or runway construction work

Address disruptions, emergencies and complications promptly

Evaluate construction efficiency and timeline adherence and recommend improvement to any underperformance

Uphold and champion construction safety standards, cultivating a culture of safety at all times

Optimize material usage on site to prevent waste or excess stock

Manage effectively the usage of company resources and equipment to maximize efficiency and minimize costs

Manage labour costs and overtime to maintain or reduce budgetary expenditures

Interface with clients to understand project requirements, address concerns, and ensure overall satisfaction

Goldbell Financial Services Pte Ltd is inviting candidates to apply for the role of Relationship Manager (Property Loan).

Job Description:

1. Market company’s suite of financial products to potential customers – in particular mortgage loans such as cash-out refinancing against Singapore properties to local companies for the purpose of working capital, business expansion and etc
2. Identify, develop, and implement marketing strategies to maintain competitiveness
3. Partake in sales and marketing activities in generating prospects
4. Ensure proper and timely documentation for every business transaction including credit reports.
5. Achieve constant growth and pre-set business targets

Job Requirement:

1. Min 1 year experience in signing on Mortgage loans. Candidates must have Loan Broker and Mortgage Loan customer contacts to source for loan opportunities.
2. Minimum academic qualification: Diploma in any field
3. Good presentation
4. Strong acquisition, confidence and result oriented to work well under pressure.
5. Demonstrates hunter characteristics with high level of energy to make things happen.
6. Meticulous in reviewing information and documentation.

Working location: Goldbell Tower at scotts road

· Responsible for managing all functions and day to day operations of the restaurant during opening, mid or closing shifts.

· Manage all necessary repair and maintenance issues.

· Make recommendations concerning development, promotion, and disciplinary action affecting team members.

· Manage inventory and liaise with store manager to make necessary orders in advance.

· Proven ability to develop teams and training of new staff.

· Knowledge of systems, methods and processes that contribute to smooth operations
both in back-end and front-end.

· Shares knowledge of South Indian Vegetarian food and ensures good food quality.

· Manage Catering orders and ensuring smooth flow in catering operations.

· Maintaining and monitoring duty roster schedules.

· Implementing regular cleaning rota, daily, weekly and monthly and doing regular
follow-ups.

· Ensures excellent customer service and has good customer management skills.

· Retains customer loyalty by ensuring good customer experience and relationships.

· Candidate should have completed Degree.

· Ability to work in a fast-paced environment.

· Ability to work well with teams.

· Candidate having working Tamil knowledge is important.

· Minimum 10 years of relevant working experience in a setup similar to ours.

Primary Responsibilities

• Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction
• Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests
• Attend to guests enquires and handle feedback
• Any other ad hoc duties base on operational needs

Requirements

• GCE `O' Level or its equivalent
• Good interpersonal skills with effective multi-tasking, time management and problem solving skills
• Possess a warm and pleasant personality
• Able to perform shift working, including working on weekends and public holidays

• Assign talent and resources to projects.
• Clarify project scopes and deliverables with stakeholders.
• Coordinate capabilities, workload, and resources across multiple projects.
• Develop resource plans using resource scheduling tools.
• Document changes in scope, and issues and risks that affect project implementation.
• Establish project requirements to determine human resources, information, materials and technology needed.
• Establish project timelines, activities, resource plans and cost estimates.
• Provide feedback to direct reports and junior team members.
• Provide on-the-job training to direct reports and junior team members.
• Recommend schedule changes and adjustments to cost and resources.
• Track projects against established schedules, budget, manpower and technical quality targets.
• Track staff skillsets and certifications.

Restaurant Manager

• Working hour : 5 days work week
• Salary : $3500 - $4200
• Outlet : Changi Business Park Central

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Scope:

• Responsible for all aspects of company’s F&B operations including Restaurant, Bar and Event business
• Ensure all restaurants achieve optimum quality level of Services, F&B and Profitability
• Manage, train and supervise team of staff at Restaurants to ensure and maintenance high standard service level.
• Ensure safety and hygiene practice at all restaurants
• Identify and improve cost management measures including menu planning, sourcing and negotiating for competitive pricing from suppliers
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions
• Investigate and resolve complaints concerning food quality and service
• Prepare checks that itemize and total meal costs using the Point of Sales system
• Ensure sufficient stocks supply in the restaurant for smooth operation
• Assist in sending daily sales reports
• Assist in operation to ensure the smooth operation of the restaurant.

Requirements:

• Minimum 3 years’ experience in Food and Beverage
• Experience in Western Dining Restaurant and Wine menu preferred

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279