Total 25,353 customer service manager job vacancies in Others category in Singapore

• Minimum eduction Dgree/Diploma
• Minimum 3+ working experience in relevant work expereince
• Developing and implementing trading strategies,
• Monitoring market trends, executing trades,
• Managing risk exposure, analyzing performance, and
• Ensuring compliance with regulations
• Business development managers follow up with leads,
• Establish relationships with potential new clients, and
• Arrange appointments for sales executives.
• They research potential accounts within their targeted markets and pursue leads.
• They follow through with leads, looking for a successful agreement or arrangement

Summary of Position

The Assistant Client Responsible Manager (ACRM) position is dedicated to the project and provides support to the CRM Team in aircraft account management, accommodating all types of client requests (non-trip related). This ACRM position requires working alongside with the Client Aviation Manager (CAM) and the Client Support Executive (CSE) to resolve any issues related to Crew, Operation, Maintenance, Insurance and Client Complaints.

Job Description

• Assist and coordinate with aircraft management client accounts during the contract.
• Assist in maintaining close relationships with a portfolio of ultra-high net worth clients related to aircraft management.
• Assist in monitoring client accounts and provide suggestions when needed.
• Monitor the aircraft's financial status to ensure every dollar spent by the customer is justified.
• Support and coordinate business development activities with an aim to expand the fleet of managed aircraft in the Southeast Asia region.
• Support and coordinate process streamlining projects to achieve a more efficient internal workflow.
• Opportunity for promotion to a ‘Standard’ CRM position after the probation period, contingent upon outstanding performance during that time.

Qualification and Requirements

• Bachelor's degree or equivalent professional qualification.
• At least 3 years of experience in a customer relationship-related role.
• Experience in the Commercial Aviation industry is preferred; a Corporate Aviation background is a plus.
• Ability to work collaboratively in a team environment.
• Flexibility to work extended hours during peak project phases or deadlines.
• Must be Able to communicate in English and Chinese. Other Asian languages are a plus.
• Applicant Must be a Singapore Citizen or Permanent Resident

Submitting Your Application

Interested parties please send your full resume with expected salary and date available to => [email protected].

TAG Aviation Asia Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

The Assistant General Manager collaborates with the Business Manager and Managing Director to oversee and manage all aspects of the business operations.

A Day in the life of the Assistant General Manager :

• Oversees and manage the 4 areas of business :

1. Legal Compliance.
2. Day to day operations.
3. Risk Management.
4. Finance Overview.

• Work with the Management team to ensure operational issues are resolved.
• Reviews and approve all Company processes and policies to ensure compliance and effectiveness.
• Evaluate the Company structure and make recommendations to the Managing Director for continual improvement of the efficiency and effectiveness of the Company.
• Driving change, innovation, and continuous improvement in support of company opportunities.
• Implement and monitor yield management in all divisions to ensure competitiveness and profitability.
• Ensure compliance with company standards including proposals, costing of proposals.
• Oversee headcount and budget management to enhance the company's productivity and ensure effective succession planning.
• Provide leadership by communicating and reinforcing the company's strategic direction to stakeholders.
• Conduct quarterly reviews for all departments to ensure all targets are being met.
• Collaborate with the Business Development team to create an effective sales strategy, developing a strong understanding of business and profit drivers while ensuring alignment with company objectives.
• Foster strong relationships with internal and external stakeholders by attending meetings and functions as needed.

You will need:

• Bachelor's Degree in any discipline.
• Proven experience in a similar leadership role within an SME or start-up environment.
• Strong leadership, communication and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Experience working with China subsidiaries and communicate in spoken and written Mandarin.

Assistant / Contracts Manager

Job Summary:

• Resolve contractual disputes and investigate/resolve complaints
• Liaise with clients, sub-contractors, and suppliers on project requirements
• Oversee planning and execution to optimize resources and manpower
• Administer main contract and provide QS support (valuation, variation works, budgeting, cost control, claims, contract payments)
• Prepare tender and contract documents, analyze costings, and advise on contractual claims and procurement strategy

Requirements:

• Degree/Diploma in Quantity Surveying/Building or equivalent
• 5+ years of experience in residential and industrial projects
• Knowledge of Mechanical and Electrical, Singapore health and safety rules, and software tools for costing and budgeting
• Organizational, communication, and facilitation skills
• Ability to work independently and in a team, with attention to detail and adaptability

Interested candidates who wish to apply for the advertised position, please click "apply now" an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Lim Han Siang Adrian | Reg No: R 177 0467

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Job Role Description:

The Senior Project Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Project Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

The Senior Project Manager is responsible for managing and reviewing operational policies, standards and procedures related to project logistics, including but not limited to integrating and installing automations, rigging and lifting technology. He/She is also responsible for managing relationships with logistics operations managers and managing project logistics resources, including manpower, internal assets and external vendors.

Resourceful and analytical, he/she is required to manage resources and obtain buy-in among internal and external stakeholders. He/She is also expected to lead a department and make business decisions independently.

The Senior Project Manager is involved in the building, installation and execution of solar projects and ensure that all installations are as per the design and specifications layout. He/She is also involved in the regular maintenance or troubleshooting of the solar projects. He/She drives projects in all aspects of process and engineering design. He/She leads process development initiatives and see-through project life cycle, ensuring schedules and timeline are adhered to and in line with objectives. He/She works closely with contractors in quotation matters as well as service delivery. The Project Manager manages budget to ensure cost-effectiveness. He/She oversees new plant set up.

Tasks:

Coordinate with relevant parties to manage progress of the project to make sure that the schedule is kept.

Lead team to manage project operations, schedule, and specifications.

Manage operational cost to keep cost within the budget.

Manage site document filing and record keeping in accordance with International Organization for Standardization (ISO) standards.

Manage subcontractors’ activities to ensure compliance of contract requirements.

Monitor compliance of work with the workplace safety and health regulations.

Monitor quality of project delivery to make sure they meet project requirements and regulations.

Oversee the project team and subcontractors in delivery of project to meet completion date.

Provides leadership to the project management and construction team.

Supervise daily site activities.

Align resource management (manpower and asset) strategy with business strategy across different business activities.

Assess situational factors that inhibit change such as organisation culture, tradition and management mindset.

Build a culture of business process improvements that extend beyond project life cycle.

Determine key messages to communicate to internal stakeholders for application of latest technology trends.

Develop measures to improve vendor management capability in the organisation.

Develop strategic project plan to align projects with business strategy.

Drive Workplace Safety and Health (WSH) activities to ensure department compliance with requirements.

Drive behavioural change at organizational level to address non-conformance of WSH standards.

Drive organisational discussion on adoption of the latest technology innovations.

Drive the successful completion of technology projects.

Engage senior management for buy-in to implement solution identified.

Evaluate project activities in accordance to analysis and investment valuation concepts.

Influence stakeholders' perspectives of requirements and activities.

Influence the organisational programme management culture with analysis and investment valuation concepts.

Manage WSH activities to ensure department compliance with requirements.

Propose areas in logistics operations where technology can enhance processes.

Review allocation of resources across different business activities.

Review better ways to approach problems through synthesising and reorganising the problem information.

Review business processes improvement solutions to determine effectiveness.

Review projects to meet cost and benefit targets of a programme.

Communicate with project stakeholders across the various stages of the project.

Conduct company-level planning, such as policies and production quotas in collaboration with other managers.

Enforce compliance with legal, health and safety requirements.

Manage project budgets.

Oversee the preparation of records and reports.

Plan details of projects, such as quality, cost, timelines and labour requirements.

Prepare project tenders and contract bids, and acquire funding.

• Manage new Data Center project execution for green and/or brown field projects.

• Execute end to end project initiation process.

• Development of project master program, project charter and set up project processes.

• Sourcing for suitable specialist and subject matter experts to be part of project delivery team.

• Translate business requirement/plan into executable project deliverables.

• Prepare project budget capital funding, manage approved project capital funding cashflow and spending within approved budgets.

• Lead project tender and administration processes.

• Timely and accurately reporting of project progress and expenditure to management.

• Familiar with Data Canter risk redundancy configurations and requirement.

• Day to day construction oversight to ensure the project are carrying our safely complying with EHS requirement, on schedule, cost efficient that is within approved budget and compliance with specification.

• Assist in researching new technologies that could apply to new DC or to enhance current DC.

• Knowledgeable in various M&E critical systems (e.g. UPS, Generator, Chiller, Cooling Tower) requirement including testing and commissioning (i.e. FAT, SAT, IST).

• Liaise with Engineering Solution, Energy & Sustainability and DC Operation colleagues for project requirements.

• Oversee to ensure Environment, Safety and Occupational Health implementation by project contractors.

• Resourceful and excellent problem-solving skills, timely escalation to superior.

• Familiar in Energy & Sustainability certifications requirement (i.e. LEEDs, Green mark)

• Ability in reading design and construction drawings for all fields (Architectural, Structural, M&E, etc.)

The Ideal candidate should possess:

• Minimum 10 years of relevant work experience in project management or construction management with proven track records in green and/or brown field data center projects.

• Diploma in Engineering, Project Management, Construction Management or Architecture.

• Possess good leadership, team player and good problem-solving skills

• Possess good communication skills in English and with attention to detail

• Good financial knowledge to oversee project cost control and management

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

Roles & Responsibilities

• Manpower planning - Recruit, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain a safe and healthy work environment by following and enforcing standards and procedures
• Responsible for operation supervisors, with review/approval responsibility for all operations employees
• Maintain great relationships with key business partners
• Work closely with Operation Head and management team to set and implement policies, procedures, and system

Job Requirement:

• Have at least 2 years of relevant experience in the Food Court, Coffee Shop, Hawker Stall, Food Centre, and Restaurant.
• Weekend shift required
• Work in a fast-paced environment
• Candidates process own transport will be an advantage

Are you a culinary leader ready to elevate dining experience?

Our client is seeking for a strategic and results-driven Operations Manager to oversee and optimize the operations for multiple outlets. If you’re a leader who thrives in a dynamic environment and has a passion for excellence, we want to hear from you!

Key Responsibilities:

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Specifications:

• Proven experience in an operations management role within the hospitality or restaurant industry.
• Strong financial acumen and experience managing budgets and forecasts.
• Excellent leadership and team-building skills.
• Ability to analyze performance metrics and implement improvements.
• Knowledge of operational safety standards and procedures.
• Exceptional communication and interpersonal skills.

If you are a strategic thinker with a track record of operational excellence, please submit your resume and a cover letter detailing your relevant experience and vision for the brands.

* Monitor overall food operation and ensure that food items are being prepared in a timely and correct manner.

* Control and monitor the optimum food cost to yield the maximum amount of outlet profit and maximum guest satisfaction.

* Check that the quality of food prepared by staff meets the required standard and make necessary adjustments.

* Monitors food quality and quantity to ensure the most economical usage of ingredients.

* Assist in daily purchasing and receiving of goods and ensure the quality of goods delivered by suppliers.

* Follow Food & Beverage Safety and Hygiene policies and procedures and ensure proper storage methods.

* Oversee the cleanliness, hygiene and maintenance of the kitchen and undertakes steps necessary to maintain the highest possible standards in this area.

* Plan monthly roster to ensure smooth operations and high productivity.

* Create new menu items and seasonal/ daily specials with the Executive Chef.

* Manage the training functions and ensure all staff are certified in their position before taking charge of an area of responsibility.

* Monitor staff performance in all phases of job functions, ensuring that all procedures are carried out to restaurant standards, provide direct coaching when necessary.

* Attend monthly management meetings, holds daily briefings and receive feedbacks in the absence of the Executive & Head Chef and communicate upwards to ensure a high level of staff satisfaction.

* AWS + Bonus + Performance Incentive

* 5.5 days, Rotational Shift Basis / No OT

* Suntec

Role Description

This position reports to the Operations Manager to ensure the smooth running of everyday operations of the polishing department of the company. He / She will also provide update to ensure the project is able to be deliver on time as per client's requirements and to report arising technical, materials and other issues and solving them together with the Operations Manager.

Responsibilities

Individual to be involved in:

• Oversee and manage daily operations on site.
• Manage contracts and relations with customers, vendors and other stakeholders
• Supervise staff and ensure safety, welfare, wellness and health reporting.
• Hands-on team player with excellent communication and problem-solving skills.
• Any other works assigned by company

Requirements

• Minimum 5 years of experience.
• Good interpersonal and effective communication skills.
• Addressing operational concerns and issues, monitoring overall customer satisfaction.
• Outstanding leadership and organisational skills.
• Able to work with details and time-sensitive issues.
• Adaptability to demanding conditions and decision-making abilities

Job Description & Requirements

Key Responsibilities:

• Manage the design & architectural implementation across all physical retail brands. Leading the execution of store layouts, fixture development, & helping to maintain vendor/architectural partnerships.
• Partner with the Physical Retail teams to ensure design supports and enhances brand, marketing, merchandising, store operations, IT, etc.
• Work with cross functional teams to develop test fits for new locations
• Manage initial and ongoing design elements such as fixturing, lighting and store design based on key business learnings
• Support Senior Managers in developing project management timeline, design budget, and communications to relevant stakeholders
• Facilitates vendor relationships including contracts, budgets & timelines. Onboarding and RFP experience preferred.
• Support the Senior Managers in prototype development and package revisions for each store concept
• Manage samples, specifications and fixture design guides for established prototype concepts

Requirements:

• 5 years in retail design, store planning, architectural prototype design, or architectural project management. Store design and project management experience required.
• Degree in architecture, interior design, and industrial design preferred.
• Boston Based position
• Strong skill set in fixture design, procurement and ongoing fixture program maintenance
• Strong business management skills; demonstrated ability to create and lead projects
• Strong organizational skills with ability to manage multiple projects and stakeholders at the same time
• Experiences with retail prototyping, testing and vendor relations

What you need to do:

1). Gather and build clientele

2). You will be managing client's accounts.

3). Assist clients in planning of their investments

Remuneration:

1). $3000 Basic Allowance starting

2). High commissions for every deal done

3) Perfomance Bonuses

4). Overseas trips

(For new comers, starting pay guide with commissions all in, estimated $6,600 to $8400 monthly)

What is needed from you:

1). Able to communuicate effectively

2). You need to be a goal getter

3). Resourceful and disciplined

4). Work Independently

Working Schedule:

1). Upon contracted, first 2 months in office

2). Subseqently work from home and office

What is Required:

As job nature is highly client oriented, you will need to be licensed in order to service and manage clients' account.

There will be licensing requirements to meet and selected candidates will be contacted for an interview online with our HR manager.

All details will be discussed during the interview.

We welcome all homemakers to apply.

Interested Candidates can apply now.

Why Should You Work for KFC?

At KFC, we pride ourselves on being original. We even named our recipe after it. But for us, the answer to the question is simple. Be You. Everyone at KFC is different. Unique. It’s what makes us special - our people, The Originals. And we welcome you to join us. Bring your individuality. Bring your grit and energy. Bring your spirit. Your story. Your drive and your passion. Every piece of you. Bring it. Even the parts you don’t like. Because we value our people no matter what. That’s just how our inclusive culture works – everyone has a seat at our table. We’ll feed your potential and we’ll support you to be your best self, to make a difference, and have fun. Together, we can be part of something truly extraordinary. All you have to do is Bring It.

ABOUT THE ROLE

We have an ambition to be the most-loved QSR brand in Asia. You will play a key role in helping grow KFC’s business through activating operations systems execution, adoption and ongoing enhancement to support the Operations Strategy in Asia. You will drive adoption from an operational perspective of key systems including KFC Connect, Kitchen Management System, Drive Thru timers, BOH System, Speed of Service systems, Labour Management, Delivery Management, and other systems aimed at enhancing the customer, people and shareholder experience. You will work closely with Operations Performance Managers, cross-functional Asia teams, global counterparts and our franchisee partners across Asia to influence and achieve adoption and execution of operating systems.

WHAT SUCCESS LOOKS LIKE

You will be a valued partner to our KFC Asia Franchise business. Market assignments will change from time to time. You will have indirect impact upon System Sales = USD$2 billion FY22.

You will be based in Singapore with some traveling required.

MAKE A DIFFERENCE… with your role’s responsibilities

You will be responsible for:

A. OPERATIONS SYSTEMS LEADERSHIP - KFC CONNECT: (50%)

• Lead the market launch, adoption, execution and enhancement of the KFC Connect operations system. Project manage market rollouts in consultation with the franchisepartner, the operations performance manager, cross functional teams and global counterparts to deliver on-time launch and full adoption of Connect in each market.
• Drive seamless execution and operational adoption of integrated KFC Connect programs such as Success Routines and Microapps specific. Be the key operations SME contact for systems maintenance related to approving and executing (where possible) the adjustment of Success Routines and Microapps that require operational input.
• Deliver seamless and full adoption of key KFC Connect Apps including the ARL App, the Manager App, the Restaurant App and the Admin tool.
• Work with Restaurant Excellence counterparts to ensure presentation of other critical data sources within KFC Connect including ROCC and KFC Listens.
• Rollout and drive adoption of Connected Kitchen tools including MRD printers and IOT Sensor in consultation with the YUM Asia technology teams
• Define and localise as needed standards and CSLs for KFC Connect. Work cross-functionally to drive availability and adoption of training materials for restaurants.
• KFC Connect vendor management for market-specific adjustments, debugging, and integrations that doesn’t require significant technology intervention.
• Coordinate and conduct feedback ongoing process to ensure i) operations issues are identified and resolved ii) continuous improvement of Franchisee’s Ops efficiency and competitiveness
• Deliver overall support for KFC Connect including training, upgrades, updates, analytics and reporting on the adoption and execution of the program.

B. OPERATIONS SYSTEMS LEADERSHIP – RESTAURANT SYSTEMS: (50%)

• Lead the market launch, adoption, execution and enhancement of key KFC restaurant operating systems. Project manage market rollouts in consultation with the franchise partner, operations performance managers, cross functional teams and global counterparts to deliver on-time launch and full adoption. Co-define the adoption roadmap by franchise market and build alignment on the delivering on time execution.
• Key operational systems include Kitchen Management System, Drive Thru timers, BOH System, Speed of Service systems, Labour Management, Delivery Management, and other systems. This role will focus on the market training, adoption and operational systems enhancement, and not the IT setup, coding of systems or vendor management.
• Define, lead and deliver operational adoption and training of agreed operations systems rollouts in consultation with technology, franchisee, restaurant excellence and operations counterparts.
• Seek opportunities and perform ad hoc market analysis (e.g. speed of service, delivery rider efficiency, cost of labour) that drive engagement and business case
• Support key initiatives to drive engagement of restaurant systems including Operations Forum, Speed College and alike depending on the markets strategic needs
• Other ad-hoc duties as assigned

BRING YOUR BEST SELF… with your top-notch qualifications

You must be/have:

• A bachelor’s degree in business, engineering, technology or related fields
• 4+ years of above restaurant KFC or other chain operations experience. Lean process management would be a plus. RGM experience highly desirable.
• Strong interest in technology, data analysis and digital operating systems.
• An action driver with a strong ability to manage multiple projects and prioritise.
• An ability to influence and manage stakeholders of all levels including franchise partners and cross functional teams locally and internationally
• A clear communicator and be discreet in handling confidential information.
• Appropriately detailed, meticulous and professional
• A quick learner with a positive attitude that works well under pressure
• Fluent in English with an appetite to lead and learn other cultures

HAVE FUN… growing and thriving with us

Reporting to the Restaurant Excellence Lead, this person will work closely with a great support network and platforms to build you for success:

• Franchisee Partners within Greater Asia
• Leadership Teams
• Internal Regional Yum! Team and Global Equipment Team
• Equipment suppliers

KFC Asia is an equal opportunity employer with an inclusive culture that let’s your

Originality shine and provides a flexible working environment, great benefits and colleagues to support you along the way.

Ready to join? Click APPLY to start your Original journey!

Please note that when applying for a position at KFC, we collect and store the personal data you have supplied for recruitment activity purposes only.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Roles and Responsibilities

• Engage and prospect new offshore clients in regions such as SEA, North Asia & South Asia.
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of cross border regulations
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

SUMMARY

This role under logistics and store department reporting to site director.

Responsible for ensuring effective and efficient supply chain management.

KEY AREAS OF RESPONSIBILITY:

1. Responsible for creating and implementing best practices for logistics processes.

2. Able to plan, manage and evaluate logistic requirements of different stakeholders.

3. Responsible for liaising / negotiating with shipper, agents / forwarders for movement of shipment through air / sea freight (import / export).

4. Responsible for co-ordinating and maintaining good relations with vendors / customers and arranging delivery.

5. Responsible for establishing and managing incoming and outbound procurement and distribution / shipping schedules.

6. Responsible for preparing of Delivery orders, packing list and Commercial Invoices.

7. Responsible for monitoring and timely payments of all duties and taxes.

8. Able to undertake packing / dispatch of shipments as per outlined specifications and carefully handling of stock items.

9. Responsible for ensuring all documents are received / issued and filed.

10. Responsible for updating the logistic documents in accounting software and other systems.

11. Responsible for procuring and ordering regular stock items.

12. Responsible for monitoring the stock re-order levels.

13. Responsible for safe handling of inventory.

14. Ensure appropriate warehouse safety measures are adhered.

ADDITIONAL DUTIES:

1. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

2. Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

3. As may be assigned by the management from time to time.

REQUIREMENTS:

• Minimum 3-4 years’ logistics management experience from marine industry

• Familiar with freight rates negotiation and cost comparison

• Stock management, replenishment, and schedule planning experience.

• Diploma in supply chain or equivalent working experience in related field

• good planning skills that able to plan and meet deadlines

• Proficient in using ZOHO or other software.

• Occasionally support during weekends or public holidays might require.

KEY JOB ACCOUNTABILITIES

Lead and perform with consumer centricity & operational excellence, as business partner of brands, be the relay between TRM (Paris head office) and TRAP (Singapore office) to ensure the global Development responsibility of Travel Retail exclusive set (TREX) projects, in compliance with maximum agility for growth, sustainability frame & digital transformation.

- Responsible for the project management of local TREX set new launches for all divisions.

- Define Travel Retail Exclusive’s packaging launch plan with business by incorporating profitability, scheduling, time to market (TTM), quality, and sustainability challenges.

- Supervise the project status, alert on the risk, and deliver the industrial solution with flexibility and business priorities.

- Lead entire development process, drive the projects with operation excellence, in cooperate with global development organization and eco-system.

- Mobilize cross function internal and external to develop strategy and manage transversal cooperation.

- Analysis catalogue to set direction of change management and compliance projects.

- Verify and monitor the product quality by defining the packaging & finish goods(FG) specification, conducting the Packaging & FG homologation tests, validating samples and production piece.

- Steer innovation and eco solution on the packaging design, study new trend and technology, push the boundaries of sustainability transformation from conception to production.

- Monitor the data quality and compliance with launch and artwork workflows.

- Technical support on quality management, regulatory compliance and new supplier integration.

- Build, manage and develop the team, coach for job know-how and development expertise.

REQUIRED QUALIFICATIONS AND SKILLS

- Bachelor’s degree is required, Engineering background highly preferred.

- 6-8 years of experience in relevant project management or product development,

- 2 years of experience in team management.

- Adequate knowledge on product development process, printing technology, quality management and manufacturing flow.

- Demonstrate leadership capacity and people development track record.

- Knowledge of Travel Retail dynamics and environment is a plus.

- Good understanding of FMCG or beauty industry. Sensitivity about brands, and products.

- Comfortable working across global locations and time zones with multi-cultural environment.

- Fluent in English, bilingual (Mandarin) is preferred, but not essential.

COMPANY's BRIEF INTRODUCTION

NYK Group South Asia (NGSA) Pte. Ltd. was founded in 1983 and is a company based in Singapore as the regional headquarter for global shipping and logistics services. NGSA has strong presence in the ASIA/EU/NA regions to provide dynamic support to our clients and stakeholders.

We are currently recruiting a Fleet Safety Manager to NGSA or its related company, BAO-NYK Shipping Pte. Ltd. (BNS). The candidate must be an enthusiastic, proactive and motivated individual with real passion for the above segment, with experiences in dry bulk fleet safety management. In addition, he or she needs to frequently liaise with clients and related stakeholders. He or she should possess the sufficient ability in listening, speaking, reading and writing in English. Chinese, Japanese, and any other language skills could be also evaluated.

JOB OUTLINE

Candidate is accountable to manage and control the technical aspects of dry bulk fleet safety management through effective optimization efforts.

Candidate is also responsible to ensure that the daily business activities are in compliance with both Baowu Group’s and NYK Group’s business policies. He or she reports to the management of BNS including General Manager and Deputy General Manager. He or she must ensure timely and accurate response to customer's request and liaise with ship manager and each stakeholder (internal/external) for smooth coordination for all transactions.

Title: Fleet Safety Manager

Position level: Manager

Appointment: Permanent role

Minimum experience: at least 10 years in an international dry bulk shipping experience, at least having worked as either;

i) master or chief engineer of capesize bulkers,

ii) vessel manager to capesize bulkers of the ship management company, and/or

iii) technical representative of owners and/or charterers which operates capesize bulkers,

and proven leadership and management experience.

Working days: Mondays to Fridays

Working hours: 9.00am – 6.00pm

Qualifications: Degree in Maritime or relevant discipline

Salary: S$10,000 to S$15,000 depending on experience

Job duty office add: 7 Temasek Boulevard, #28-1 Suntec Tower One, Singapore 038987, able to travel to related company’s offices in Singapore.

Your duties essential for the job:

1.Marine operation, safety management

1) To establish and maintain a safety and security policy of the Company and Company’s fleet.

2) Cooperating with ship management company (SM), to supervise and study their HSEQ policy. To lead familiarization of its HSEQ policy to the employees of the Company.

3) Cooperating with SM, to be a technical pic of owner’s crisis management stations in case of casualty with the Company’s fleet. To explain and report to the Company management and parties concerned about details of the incident, its root cause, corrective actions and preventive actions.

4) To collect information, including but not limited to, safety and pollution prevention, and to provide these information to the employees and crew of Company’s owning vessels.

5) To provide charts, port information, meteorological information and safety information in accordance with international regulations and other relevant requirements. To assess and advise if the vessel calling ports, anchorages, and/or navigation routes are safe in all aspects.

6) To investigate and analyze of maritime casualty risk, insurance policy and claims.

7) To monitor the certificate documentation of the Company’s owning vessels, being a counterpart of flag, class and other authorities.

8) To advise environmental protection, safety supervision and epidemic protection of the Company’s fleet.

2.Hull, machinery and maintenance matters

1) To monitor SM’s policy, including but not limited to, daily and long-term maintenance.

2) To monitor SM’s procurement and supply of spare parts in order to maintain a good condition of the Company’s owning vessels, according to the flag, class and other authorities’ requirements.

3) To be a counterpart of SM and class to carry out the certificate relating matters such as application, change, inspection and filing.

4) To conduct analysis of fuel consumption and optimization of the navigation of owning vessels.

5) To review, revise (if necessary) and approve an annual budget and temporary expenditure of the Company’s owning vessels, prepared by SM.

3.Commercial related matters

1) To assist the preparation of feasibility study of new tonnage investment.

2) To be responsible for the supervision of new built vessels, including but not limited to, sea trial and handover.

3) To be responsible for handover of purchase of the second-hand vessels.

Basic requirements:

· Degree in Maritime or relevant discipline

· at least 10 years in an international dry bulk shipping experience, at least having worked as either;

i) master or chief engineer of capesize bulkers,

ii) vessel manager to capesize bulkers of the ship management company, and/or

iii) technical representative of owners and/or charterers which operates capesize bulkers,

and proven leadership and management experience.

· Strong understanding in Baowu Group and NYK Group’s company policy

· Strong experience & proficient knowledge in fleet safety management

4) Excellent technical, analytical, negotiation and presentation skills.

5) Good computer proficiency and literacy with regards to extensive use and application with spreadsheets, databases and presentation packages.

6) Good verbal and written communication skills in English, Chinese and/or Japanese in order to communicate with counterpart companies, group companies and the Headquarter in Singapore, Shanghai and/or Tokyo.

7) Ability to travel globally as required.

8) Positive attitude, resilience, cultural agility and adaptability

9) A team player with transparent working manner and willing to take ownership of an opportunity and hands-on in every aspect of the job.

10) Punctuality and good attendance is a MUST

About our client

In the energy industry, primarily focusing on natural gas. One of the largest provider of city gas in Japan, supplying natural gas for residential, commercial, and industrial use. The company is also involved in energy production, distribution, and related services, including liquefied natural gas (LNG), power generation, and renewable energy projects.

Responsibilities:

• Develop and assess financing options, including debt, equity, and hybrid structures.
• Prepare financial proposals and documentation for internal approvals, presentations, and negotiations.
• Build and revise cash flow models, analyze them, and create reports for internal discussions and external negotiations.
• Lead and participate in meetings with financial institutions, supporting negotiations.
• Provide financial insights, recommendations, and analysis to support business development efforts.
• Assess financial risks, propose mitigation strategies, and ensure project financial health.
• Build and maintain relationships with key financial partners, investors, and stakeholders.
• Collaborate closely with project teams and coordinate with external advisors when necessary.

Qualifications:

• Bachelor’s Degree.
• 3 to 5 years of experience in a project finance role.
• Previous experience in the energy or infrastructure sectors is an advantage.
• Strong negotiation, communication, and critical thinking skills.
• Proactive and motivated, with the ability to independently drive projects forward.
• Ability to consider multiple perspectives and find effective solutions.
• Self-starter with a logical and solution-oriented mindset.

We regret that only shortlisted candidates will be notified.

EA Personnel (Evangeline Tan)

EA Reg: R24124002

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Job Info:

• Working Days: 5 days/week
• Working Hours: 44 hours/week
• Location: Island wide

Job Description:

• Achieve both the sales and qualitative objectives set for stores.
• Build, motivate and manage the team, define and build the necessary structure.
• Establish plans and allocate the daily tasks to team members.
• Manage, train and motivate the team.
• Motivate and improve the service level according to company directives by continuously evaluating the quality of service/messages and give individual feedback to the team of store staff.
• Train and coach the store staff to respond in a manner that corresponds to company directives.
• Organize and optimize the smooth running of the store in accordance with the service directives.
• Anticipate the requirements for each area of activity and ensure continually adequate stocks, place orders, check the deliveries.
• Define the optimal delivery plan (frequency/cost/product availability) and optimize the stock holding areas.
• Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info/reporting to management or other departments as required.
• Any other ad hoc duties assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Overview of Role

Based in Singapore, the Treasury Group (TG) manages the Branch’s investment portfolio, Asset and Liability Management (ALM), and Liquidity Management. TG invests in various products, primarily in interest rate and credit risk products.

Assistant Manager will be responsible for contributing to portfolio investments, ALM and liquidity management, including executing trades.

Roles and Responsibilities:

• Perform due diligence and analysis on investment opportunities across multi-asset classes including bonds and equities.
• Monitor financial markets and contribute to decision making of investments.
• Analyze macroeconomic trends and evaluate the credit strengths and weaknesses of sovereigns and companies.
• Develop financial models and prepare investment memos to report and discuss investment activities, performance, and ALM or liquidity conditions with the Head Office
• Stay informed about financial market regulations and ensure compliance with internal policies.
• Any other ad-hoc assignment as required.

Job requirements:

• Bachelor’s Degree in any discipline.
• Minimum 5 years of relevant working experience in banking sector with ALM/Liquidity management and/or financial products investments including bonds and equities.
• Good Knowledge of macro economy and financial markets including Japanese markets
• Detail-oriented with strong analytical skills.
• Ability to multi-tasking and work under pressure.
• Independent and a team player with good interpersonal skill are required to engage diverse team of stakeholders across different group in the branch, and unit or division in Head Office.
• Proficiency in verbal and written skills in both English and Japanese to work closely with various Japanese stakeholders in the related Units or Division in Tokyo head office.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsbilities:

• To be responsible for managing the seafarer’s payroll for all assigned vessels.
• To respond promptly to inquiries from seafarers and/or their families regarding salary information and social needs.
• To ensure accuracy of the bank details entered in the crew payroll system.
• To ensure seafarers are paid according to their contracts.
• To ensure timely payment of all balances due to seafarers, such as leave pay, medical leave pay, medical disbursement, and other allowances and overtime payments.
• To ensure cash advances and other outstanding balances of seafarers are deducted from monthly wages and/or their allotment.
• To be responsible for entering reimbursements, allowances, and deductions in the system.
• Check the correctness of the allotment list and process payroll accordingly to ensure timely transfer of allotments to seafarer-designated beneficiaries.
• Responsible for the timely payment of wages on the approved payroll cycle.
• Prepare all correspondence to the Account Department, Master, and other relevant parties as deemed necessary.
• To submit CPF contributions (for Singaporean seamen) promptly.
• Conduct month-end closing of ship accounts and monitor the balance of float.
• Perform month-end closing of vessel victualing accounts.
• Prepare and present monthly payroll analysis reports, highlighting key trends, discrepancies, and recommendations.
• Maintain strict confidentiality of payroll data and seafarer personal information.
• Coordinate with internal departments (e.g., Accounting, Operations) and external stakeholders (e.g., port agents, manning agencies) to ensure seamless payroll management.
• Identify opportunities for process improvements in payroll management to enhance efficiency and accuracy.
• Assist in special projects or tasks related to crew welfare, cost management, or other crewing department functions as required by the Manager or management.
• Any other work required by the Manager and management.

Job Requirement:

• Minimum Diploma holder with 5 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

• Lead and manage the admissions team and support to ensure high performance and professional development.
• Analyse market trends, competitor activities, and internal data to inform admissions strategies and decisions.
• Foster a collaborative and positive team environment to achieve departmental goals.
• Work closely with other departments, including marketing, academic, and administrative teams, to ensure a cohesive approach to student recruitment and retention.

Requirements:

• Degree in Education, Business Administration, Marketing, or a related field.
• At least 8 years of experience in admissions and enrolment management in an IB School.
• Excellent communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

1. AUTHORITY

Overall in-charge of vessels assigned under his/her charge

2. GENERAL RESPONSIBILITY / TASK DESCRIPTION

• Ensuring at all times in compliance with IMO, CLASS, Flag state and local port authorities regulations.
• Monitoring survey due date based on the Ship Survey Status Report from Class on monthly basis.
• Collaborating with the stakeholders on ancillary services for completing the surveys satisfactorily and on time.
• Ensuring all nautical, technical, energy efficiency, logistical/purchasing and crewing related activities concerning the operation of the assigned fleet of ships including sales and purchase of vessel handing over and taking over.
• Responsible for the implementation of the SMS Policies. Carry out periodical verification and reviewing of the SMS.
• Providing crew evaluation and reporting on crew performance to the management for the approval of Master and Chief Engineer for assigned ships.
• Responsible for, in cooperation with the SMT, to prepare regular PMS plans for vessel ensuring no maintenance gets overdue or neglected. All maintenances to be carried out timely in the most economical way without compromising safety and quality.
• Responsible in preparing annual and long-term budgets and forecasts as stipulated timelines by accounting. Review and monitor the Vessel Operating Expenses (OPEX) on a monthly basis, to provide justification for over and under budget elements.
• Responsible for, in cooperation with the SMT, to develop dry-docking specifications, implement and provide relevant input to the Fleet Management for preparation and executing of dry-docking and budgets.
• Carry out Root Cause Analysis (RCA) for incident investigation and implement the corrective and preventive measures onboard.
• Plan vessel inspection and annual leave with fleet team member
• Responsible for visiting the vessels at 6-monthly intervals with marginal allowance of plus/minus one month. The vessel manager shall prepare a report from the visit as detailed in the FM_Superintendent Inspection and shall provide a copy as reference to the Master.
• Appraising Owner and collaborate with all relevant departments to keep owner informed on vessel performance in all aspect to meet owner satisfaction and expectation
• Respond to emergencies and potential emergencies as described in the Emergency Response Procedures
• Ensuring minimum recommendation spare inventory is maintained and essential critical equipment spares are kept onboard the assigned ships
• Responsible for the KPIs and the monitoring of the assigned ship’s performance to ensure compliance with established plans and to identify improvement potentials for the continuous improvement process ERP.
• Responsible in ensuring the Deviation Reports / Total Care List are promptly followed up and closed, and implementation and supervision of vessel projects and vessel improvement plan.
• Verify weekly, monthly and quarterly reporting from vessels are in order and provide timely recommendation and guideline to vessels.
• Monitor annual budgets against actuals on monthly basis include commentary on budget variance.
• Monitoring Fuel and L.O analysis, cooling water, boiler water and drinking water. Taking appropriate action promptly on any deviation.

3. SUPERVISORY RESPONSIBILITY

Supervises assistants and trainees within the Fleet Management Department

4. REPORTING LINE

Fleet Manager

5. REPRESENTATION

Peer Vessel Manager

6. QUALIFICATIONS

SKILLS & COMPETENCIES:

• Strong analytical, problem solving, time management, decision making and leadership skills.
• Highly flexible, stress resistant and able to demonstrate conceptual thinking skills
• Demonstrates teamwork, interpersonal and communication skills
• Extensive knowledge and experience of project work must be process oriented
• Extensive technical knowledge in general ship operation and the use of all machinery found onboard
• Experienced in preparing and following a budget
• Ability to respond positively to customers and external bodies in an effective manner
• Knowledge and experience in the health and safety and the marine industry
• Sound knowledge and experience with QHSE Management concepts
• Good inter-cultural skills and an understanding of Asian and Western business practices and protocol
• Good working understanding of commercial and contractual documents
• Very good written & spoken English
• Proficient in Microsoft Office applications, statistical reporting and database management

EDUCATIONAL QUALIFICATIONS & EXPERIENCE:

• Relevant higher education in Engineering / Nautical (Chief Engineer's / Second Engineer / Master's license)
• Working experience as Chief Engineer one year / Superintendent of two years or more
• Willingness and ability to adapt to the high workload, fast pace and irregular working hours of a company active in global shipping