Total 25,281 customer service manager job vacancies in Others category in Singapore

Food Outlet Manager Job Responsibilities :-

* Administer purchasing and receiving procedures.

* Analyse service quality and customers satisfaction.

* Conduct staff performance assessment process.

* Contribute to innovation process within own scope of work at the business unit.

* Facilitate compliance with legislative and regulatory requirements.

* Foster service innovation.

* Identify and establish internal and external stakeholders relationship.

* Implement loss/risk prevention.

* Lead team to implement change.

* Manage and implement business continuity plans.

* Manage compliance with food and beverage hygiene policies and procedures.

* Manage cost and quality controls.

* Manage food and beverage operations.

* Manage crisis situation.

* Manage guest service.

* Manage site/outlet and equipments maintenance.

* Manage the customers dining experience.

* Manage training.

* Monitor income and expenses.

* Optimize workforce for service excellence.

Food Outlet Manager Job Responsibilities :-

* Administer purchasing and receiving procedures.

* Analyse service quality and customers dining satisfaction.

* Conduct staff performance assessment process.

* Contribute to innovation process within own scope of work at the business unit.

* Facilitate compliance with legislative and regulatory requirements.

* Foster service innovation.

* Identify and establish internal and external stakeholders relationship.

* Implement loss/risk prevention.

* Lead team to implement change.

* Manage and implement business continuity plans.

* Manage compliance with food and beverage hygiene policies and procedures.

* Manage cost and quality control.

* Manage crisis situation.

* Manage food and beverage operations.

* Manage guest service.

* Manage the customers dining experience.

* Manage training.

* Monitor income and expenses.

* Optimize workforce for service excellence.

Food Outlet Manager Job Responsibilities :-

* Administer purchasing and receiving procedures.

* Analyse service quality and customers satisfaction.

* Conduct staff performance assessment process.

* Contribute to innovative process within own scope of work at the business unit.

* Facilitate compliance with legislative and regulatory requirements.

* Foster service innovation.

* Identify and establish internal and external stakeholders relationships.

* Implement loss/risk prevention.

* Lead team to implement change.

* Manage and implement business continuity plans.

* Manage compliance with food and beverage hygiene policies and procedures.

* Manage cost and quality control.

* Manage crisis situation.

* Manage food and beverage operations.

* Manage guest service.

* Manage site/outlet and equipments maintenance.

* Manage training.

* Monitor income and expenses.

* Optimize workforce for service excellence.

Food Outlet Manager Job Responsibilities :-

* Administer purchasing and receiving procedures.

* Analyse service quality and customers satisfaction.

* Conduct staff performance assessment process.

* Contribute to innovation process within own scope of work at the business unit.

* Facilitate compliance with legislative and regulatory requirements.

* Foster service innovation.

* Identify and establish internal and external stakeholder relationships.

* Implement loss/risk prevention.

* Lead team to implement change.

* Manage and implement business continuity plans.

* Manage compliance with food and beverage hygiene policies and procedures.

* Manage cost and quality controls.

* Manage crisis situation.

* Manage food and beverage operations.

* Manage guest service

* Manage site/outlet anf equipments maintenance.

* Manage the customers dining experience

* Manage training.

* Monitor income and expenses.

* Optimise workforce for service excellence.

Food Outlet Manager Job Responsibilities :-

* Administer purchasing and receiving procedures.

* Analyse service quality and customers satisfaction.

* Conduct staff performance assessment process.

* Contribute to innovation process within own scope of work at the business unit.

* Facilitate compliance with legislative and regulatory requirements.

* Foster service innovation.

* Identify and establish internal and external stakeholders relationships.

* Implement loss/risk prevention.

* Lead team to implement change.

* Manage and implement business continuity plans.

* Manage compliance with food and beverage hygiene policies and procedures.

* Manage cost and quality conrol.

* Manage crisis situation.

* Manage food and beverage operations.

* Manage guest service.

* Manage site/outlet and equipments maintenance.

* Manage the customers dining experience.

* Manage training.Monitor income and expenses.

* Optimize workforce for service excellence.

manages all daily restaurant operations.

maintains high quality standards for food and beverage services.

ensures guests satisfactions.

ability to meet financial goals, including sales targets as well as budgeting and cost-control measures.

planning staffs schedules. restaurant maintenance and repair, inventory management.

taking care of events enquiries, event planning, event operations

reporting directly to owners

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

1. PRIMARY FUNCTION

Assist the Area Manager in terms of control and guidance in accordance to company’s policies and guidelines. Set targets for self and team in achieving sales target and ensures that daily operations run smoothly and efficiently. Assist company in achieving business targets in terms of revenue growth and market share.

1. ROLES AND RESPONSIBILITIES

Operations

-To ensures compliance with the company’s policies and procedures

-Perform outlet visitation checks regularly

-Shares relevant and pertinent news/information with the store/outlets staff on a regular basis

-Conduct regular store / outlets meeting to disseminate and collect information

-To ensures thorough and smooth implementation/launch of new programs or products through effective training.

-To ensures quality of products, services, outlet ambience consistently meets and/or the company standards.

-Plan and lead the Outlet’s profitability and the cost controlling measures.

-To ensure sufficient stock is in place for the day to day operation of the store.

-Plan weekly labour and scheduling, ensuring sufficient manpower in the store / outlets to secure a smooth operational flow.

-To ensure accurate and prompt submission of daily sales to Finance department.

-To reduce in product waste and minimize loss by monitoring closely on store/outlets performance.

Management Responsibilities

-Responsible for the Sales and Profit performance of each store/ outlets under your supervision.

-Conduct monthly Sales analysis and implement immediate action plan for areas of improvements.

-Manage on outlets’ petty cash expenditure.

-Monitor and responsible for Stores’ maintenance and repair costs.

-To ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.

-To ensures that all new employees undergo orientation and training.

-Responsible for continuous training and staff development in terms of job knowledge and skills to improve in both service quality and outlet operations.

-To conduct performance appraisals and monitoring staff performance regularly.

-To work closely with HR department on recruitment and staff on-boarding process.

-Develop and implement effectiveness of On-Job Training for all staff.

-Coach, Motivate, Train, Retain and Develop staff’s performance to achieve company’s objectives.

-Monitor and track industry and market trends as well as consumer spending habits; develop and present action plans to achieve and/or exceed sales forecast.

-Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.

-Maintains a record of each outlet’s sales trend before, during and after the launch of any marketing activity.

-Serves as a quality controller for all signage, posters and decoration at the outlets to ensure that they are in-line with the company’s image

Quality Assurance

-Ensures and enforce that Food and Beverages are prepared consistent in accordance to company’s standards.

-Products are ordered and rotated to ensure freshness and optimum quality.

-Products are ordered in accordance to business needs and demands.

-Products are presented in an attractive and enticing manner.

-To undertake any other duties and responsibilities that assigned by the management.

Environment Conditions

Kitchen environment

Job Description:

• Daily Operations Management:
  • Oversee the daily posting and operations for all advertising formats, including light boxes, digital panels, and exhibition sites.
  • Ensure high standards of safety and quality are consistently achieved in all operations.
• Maintenance and Cleaning:
  • Manage all maintenance and cleaning works, ensuring that resources, equipment, tools, and materials are well-prepared and maintained.
  • Keep all advertising formats in a clean, tidy, safe, and healthy condition.
• Safety and Compliance:
  • Ensure that all staff and contractors strictly adhere to safety and security plans, method statements, and procedures during daily operations.
• Commercial and Marketing:
  • Handle commercial and marketing responsibilities related to TEL (Transport for London).
  • Manage daily communications with LTA (Land Transport Authority), SMRT (Singapore Mass Rapid Transit), external vendors, and internal teams.
• Media Campaigns:
  • Oversee timeline monitoring and cost control of new and existing media campaigns, including station wraps, digital formats, interactive games, O&O engagement, and AI technologies.
  • Work closely with the sales team and operation team to coordinate with advertisers and production houses for the timely execution of production jobs.
• Compliance with Agreements:
  • Ensure all production work in advertising and promotion spaces complies with the Concession Agreement with LTA and the Master Licence Agreement with SMRT.

Job Requirements:

• Education:
  • Degree in Industrial and Systems Engineering, Operations, Engineering, or a related discipline.
• Experience:
  • At least 5 years of experience in the operations industry, with a minimum of 2 years in a managerial or supervisory role.
  • Hands-on experience in the outdoor advertising industry is advantageous.
• Skills and Competencies:
  • Strong knowledge of Operations Management and Quality Management.
  • Ability to work independently with minimal supervision and a strong sense of responsibility.
  • Good leadership skills, detail-oriented, result-driven, and adept at problem-solving.
  • Excellent command of written and verbal communication skills in both English and Chinese (Mandarin/Cantonese).
  • Flexibility to work irregular hours and on holidays if necessary.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

1. PRIMARY FUNCTION

Work closely with the General Manager for the daily operations, manpower management, marketing and sales and profitability of all outlets.

ROLES AND RESPONSIBILITIES

Operations

-Ensure compliance with the company’s policies and procedures

-Responsible for staff rostering to ensure adequate manpower across outlets

-Influencing and decision making on aspects such as recruitment, discipline, termination of employment and performance assessment

-Perform outlet inspection at least once a week

-Share relevant and pertinent news/information with the outlet staff on a regular basis

-Conduct regular outlet meeting for feedback on strategies to achieve sales targets

-Ensure that quality of products, service, and outlet ambience consistently meets and/or exceeds company standards.

-Ensure the accuracy and timely submission of all monthly documents and reports of outlets to Head Office

- To undertake any other duties and responsibilities assigned by the management

Training and Development

-Ensure that all new employees undergo onboarding and training according to SOP

-Develop, coach and train employees on knowledge and skills with the objective of improving service quality and outlet operation sales.

-Review outlets' learning and career development initiatives to align with organization’s learning agenda

-Conduct performance appraisals for all outlet employees

-Coach, Motivate, Train, Retain and Develop staff’s performance so as to achieve company’s objectives.

Sales and Profit

-Responsible for the Sales and Profit performance of every outlet

-Conduct monthly sales analysis and implement action plan for areas of improvement

-Responsible for outlets’ petty cash expenditure

-Monitor and be responsible for outlets’ maintenance and repair costs

-Ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.

Marketing

-Monitor and track industry and market trends as well as consumer spending habits; develop and present action plans to achieve and/or exceed sales forecast

-Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.

-Maintain a record of each outlet’s sales trend before, during and after the launch of any marketing activity

-Serves as a quality controller for all signage, posters and decoration of the outlets to ensure that they are aligned with the company’s branding.

Recruitment

-Recruit employees through an objective selection and interview process

-Ensure that all staff are oriented and trained according to SOP

-Ensure all outlets have sufficient manpower to achieve business needs and a smooth operational flow.

Environment Conditions

Kitchen environment.

Key Responsibilities:

• Department Management:
  Oversee daily operations to ensure efficiency and optimal performance. Act as the main point of contact for stakeholders to maintain consistent processes.
• Process Improvement:
  Identify and implement improvements to processes and policies. Introduce new technologies to enhance operational efficiency.
• Leadership:
  Manage recruitment, training, and development of the operations team. Provide clear guidance and career development opportunities.
• Compliance:
  Ensure adherence to safety policies, regulations, and standard operating procedures (SOPs). Lead the team with strong governance.
• Strategic Planning:
  Set and achieve both short-term and long-term goals for operations. Assign responsibilities and manage timelines.
• Project Management:
  Oversee projects to ensure they are completed on time, within budget, and meet performance standards.
• Reporting and Communication:
  Prepare reports, conduct team meetings, and represent the department in cross-department interactions.
• Training:
  Ensure all team members are trained according to SOPs. Manage hiring, promotions, and disciplinary actions.

Job Requirements:

• 10+ years of operations experience, preferably in construction or architectural engineering.
• Strong leadership, communication, and data analysis skills.
• Ability to multitask and meet deadlines in a fast-paced environment.

Role Benefits:

• Competitive salary
• CPF contributions
• Year-end Performance Bonus

* Organising the company adminstration work;

* Responsible in setting work flow system of the company;

* Liasion with the foreign agent in relation to the recuriment of workers;

* Planning of lodging for all foreign staffs;

* Laision with all the statutory board in relations to the regulation for the requirements of all foreign workers;

* Arrange for workers dormitory;

* Reporting of workers residential address to MOM;

* Submitting of work pass application to MOM;

* Arranging for ON Board for WP workers;

* Booking of air tickets for repatriation of workers;

* Attend to MOM, ICA matter with regards to foreign workers;

* Lodge Police report when workers goes missing;

* Set up system to monitor worker's movement.

Responsibilities:

• Lead the design and implementation of GIS solutions by collaborating with internal stakeholders and external partners.
• Analyse and interpret business requirements to ensure the GIS solutions align with operational demands and strategic goals.
• Oversee the GIS inventory management processes and Standard Operating Procedures (SOPs), identifying and addressing discrepancies or gaps.
• Manage vendor relationships, including the oversight of incident, service, and problem management, as well as negotiating and monitoring Service Level Agreements (SLAs).
• Handle the GIS-related budgeting and contractual agreements, ensuring timely renewals and adherence to financial guidelines.
• Review technical specifications and assess proposed solutions to ensure compatibility and alignment with business needs and technical standards for OSS/BSS environments.
• Lead change management and problem management initiatives to maintain and enhance system functionality without affecting existing features.
• Supervise regular system maintenance activities, including database maintenance and generating business and regulatory reports.
• Conduct regular review meetings with team members to gather feedback, discuss progress, and identify areas for improvement.
• Manage technical projects from initiation through to successful implementation, monitoring progress and continuous improvement.
• Develop and maintain a competent team capable of providing second and third-level support for all GIS and related applications.
• Ensure continuous development and training of team members, particularly in application software configuration, programming, enhancement, and testing.
• Maintain strict access controls and change management protocols to ensure the integrity and security of GIS systems.
• Provide timely technical support during audits and ensure GIS applications are prepared for disaster recovery (DR) scenarios.
• Independently engage with user departments to gather requirements, present solutions, and system changes, and discuss potential workarounds.
• Foster a collaborative environment and share knowledge extensively within the team to enhance collective expertise.
• Undertake any other tasks as assigned by the Director of Information Technology or the Executive Director, which may include ad hoc projects and initiatives.

Requirements:

• Degree in Information Technology, Computer Engineering, or equivalent.
• Minimum 10 years of related work experience with at least one GIS (e.g., GE Smallworld, Hexagon/Technology, ESRI) and Web Technologies, including Magik, Java, and .Net programming languages.
• Proven experience managing GIS systems and projects, preferably in a telecommunications or similar technical environment.
• Strong understanding of web technologies, database management, and software development.
• Excellent leadership skills with experience in managing cross-functional teams.
• Strong vendor management and negotiation skills.
• Able to work independently and as a team, a highly motivated and goal-oriented individual.
• Ability to think strategically and solve problems effectively.
• Logical thinking/ approach to problem-solving in a time-sensitive, challenging environment.

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Job Description & Requirements

· Develop new business opportunities and actively source for new leads

· Research, understand and identify client's needs

· Able to present and introduce services with in-depth knowledge

· Generate sales to achieve monthly sales targets

· Effectively communicate technical proposals to client

· Be responsible to all accounts under his/her control

· Assist in business development department

· Adhoc activities assigned

· Report to Sales Director

Requirements:

· At least Diploma in Business Management, Marketing, Communications, Engineering, or relevant studies

· Minimum of 1 year of relevant experience in architecture, engineering and construction industry is preferred

· Team Player; able to mingle with different types of people

· Must have strong communication skills

· Sales driven and results oriented.

Job responsibilities:

1.Oversee accounting processes and review the work done by the finance team to ensure accurate financial records.

2.Prepare group financial statements and ensure compliance with regulations and accounting standards.

3.Develop and manage annual budgets and forecasts.

4.Analyse financial performance and prepare reports.

5.Monitor cash flow, managing respective bank facilities and company funds,

6.Identify cost-saving opportunities and implement cost control measures and monitor expenses.

7.Lead and supervise the finance team, assisting with procedures and sound internal controls as well as continuous review and improvement of work processes to provide efficiency to the finance section.

8.Provide support to the management with necessary financial reports and analysis in terms of profitability and efficiency.

9.Maintain an efficient system of policies and procedures.

10.Communicate and liase with external auditors, tax agents ,banks and regulatory authorities.

Job requirements:

1.At least 5 years of working experience in the related field including supervisory experience.

2,Degree in Finance / Accountancy or equivalent.

3.Proficient with Microsoft Office applications and accountancy software.

4.Strong skills and experience in cash management, hedging, group cash optimization.

5.Independent, self-driven with excellent business judgment, analytical and decision-making skills.

6.Able to meet tight deadlines and work under pressure.

7.Strong verbal and written communication skills.

8.Strong analytical skills and attention to details.

9.Team player with excellent communication and interpersonal skills.

Award-winning medical device startup (GyroGear.co) has a single opening for a Clinical Manager at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The candidate must be able to effectively understand and address the needs and problems, and to do so with a small and focused team operating in a driven startup environment. The ultimate objective is to deliver a commercially successful GyroGlove within the coming year.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are looking for a Clinical Manager whose responsibilities include, but are not limited to:

• Clinical Trial Management:
• Lead the planning, design, and execution of clinical studies and trials to support product development and regulatory submissions.
• Oversee site selection, patient recruitment, and data collection to ensure the success of clinical trials.
• Collaborate with principal investigators, site coordinators, and CROs to manage clinical trial operations.
• Monitor study progress, including timelines, budgets, and milestones, and report to senior management.
• Regulatory Compliance:
• Ensure all clinical activities comply with relevant regulatory guidelines (e.g., FDA, EMA, ISO, etc.).
• Prepare and submit regulatory documents, including clinical study reports, informed consent forms, and IRB submissions.
• Stay up-to-date with changes in regulatory requirements and industry standards to ensure compliance.
• Data Management and Analysis:
• Oversee data collection, management, and analysis to ensure accuracy, integrity, and confidentiality.
• Work with biostatisticians to analyze clinical data and generate reports for internal and external stakeholders.
• Contribute to the development of clinical study protocols, case report forms (CRFs), and data management plans.
• Cross-Functional Collaboration:
• Collaborate with R&D, product development, regulatory affairs, and marketing teams to align clinical objectives with overall company goals.
• Provide clinical insights and feedback during product development and post-market surveillance.
• Communicate study results and clinical insights to internal teams and external partners.
• Patient and Stakeholder Engagement:
• Build and maintain relationships with key opinion leaders (KOLs), healthcare providers, and clinical trial sites.
• Ensure patient safety and ethical considerations are prioritized in all clinical activities.
• Represent the company at conferences, seminars, and meetings with external stakeholders.

QUALIFICATIONS:

• Bachelor’s degree in Nursing, Life Sciences, or a related field; advanced degree (e.g., Master’s, PhD, MD) preferred.
• 5+ years of experience in clinical trial management, preferably in the MedTech or biotech industry.
• Strong knowledge of GCP, FDA regulations, ISO standards, and other relevant regulatory frameworks.
• Proven experience in leading cross-functional teams and managing clinical studies from initiation to completion.
• Excellent communication, organizational, and leadership skills.
• Ability to work in a fast-paced, dynamic environment with a startup mentality.
• Proficiency in clinical trial management systems (CTMS) and other relevant software tools.

Job Description & Requirements

We are the first Craft Whisky & Umeshu Bar in Singapore. We are looking for passionate and excellent service members to join our crew.

Job Description

1. Welcome, engage customers and host customers according to the set SOP

2. Prepare and run daily operations of the bar by ensuring stocks, hygiene and quality consistently

3. Work with Senior / Head Bartender, kitchen and the Service Team to ensure sales target achievement and positive customers' reviews

Requirements

1. Proven track record as a Bar Manager with good knowledge regarding Craft Whisky, Umeshu and Cocktails

2. Multi-language capability is big advantage especially in Bahasa Indonesia, Chinese or Japanese Because we serve many tourist customers from these countries and many of them do not converse in English well.

3. Energetic, dynamic, cheerful and engaging with good social skills

4. Independent and creative in term of creating and improving the bar products

Responsibilities

· Acquire and manage new clients (both corporate and individuals)

· Building and maintaining rapport with client accounts

· Preparing and submitting credit proposals, assessing creditworthiness and risk

· Collaborating with credit and backend teams to ensure accurate loan approvals/disbursements

· Proactive management, supervision, and monitoring of accounts

Requirements

· More than 2 years of relevant working experience in soliciting commercial loans and preparing credit proposals

· Customer oriented

· Driven and proactive demeanor

· Excellent interpersonal and communication skills

· Candidates with relevant experience will be viewed favourably, though not necessary

Demonstrates respect, friendliness, and professionalism at all times with sincerity and enthusiasm reflecting our commitment to customer and our team.

Understands Customer Service as a number one priority and responds to Customer Service calls immediately. Handles all customer issues in a friendly and helpful way.

Demonstrate a complete knowledge of the merchandise’ features and benefits to maximize sales opportunity.

Determine customer needs based on personal features and other customer preference related factors.

Achieve shop and personal sales goals.

Regular, dependable attendance & punctuality.

Maintain the housekeeping standard and visual standards of the store.

Follow all store operational policies and procedures.

Maintains a high level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone.

Show initiative in improving our store sales, cleanliness, customer service and procedure.

Complete tasks that are assigned by supervisor.

Job Summary/Purposes

The Department Manager is a professional in the assigned goods category who is responsible for promoting brand loyalty to customers in the luxury goods sector in order to guarantee the achievement of the quantitative and qualitative objectives set for his/her department and for the store. He/she represents the company and is a proactive sales professional who operates according to the directions received from the Store Manager.

Responsibilities

Sales:

• Reflects the corporate image in terms of standing and ensures that the Staff is also aligned.
• Liaises with the other Department Managers regarding all issues related to the product and internal processes.
• Is constantly up-to-date regarding fashion trends, knows and monitors competitors keeping his/her team always aligned and up-to-date.
• Keeps his/her team constantly posted on the Store/department performance.

Customer Management & CRM:

• Promotes customer loyalty, informs the Store Manager about Top clients and VIPs.
• Tracks the follow up actions and new clients sourcing done by his/her team.
• Guarantees excellent customer welcoming and service and supervises sales to ensure customer satisfaction and that the qualitative standards required by our brand are maintained.

Store Staff:

• Creates his/her team coordinating their activities in order to make sure that team members are always motivated and competent.
• Detects and values each team member’s strength points, supporting his/her professional growth through the training and continuous coaching, in agreement with the Store Manager.
• Defines quantitative and qualitative objectives and ensures they are achieved by results analysis, verifying monthly activities and setting up yearly assessments.
• Prepares the planning, organizes and plans activities ensuring that the available resources can manage the expected workload.
• Makes sure that the internal procedures are fully respected.

Product:

• Has a deep product knowledge of his / her department.
• Personally manages all delicate situations regarding issues related to the product.
• Ensures that the department image and product care are in line with corporate standards and that the staff is aware of this standard.
• Provides Retail Merchandisers with prompt and accurate feedback on any request of products related to his / her category.

Retail Operations Manager/ Assistant Branch Manager (Retail)

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Retail Branch Operations.
• Experience in overseeing and managing the Retail Operations as a whole.
• Experience in handling the Branch's Sales Figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Retail Operation Stores.
• Good in handling the Stocks Inventories, Operational Expenses and Inventories.
• Good in managin Retail Branch Operation and Store Management experience.
• Possess min. 4 years of Retail Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Experience in managing/ leading a team of staff.
• Possess good Retail, FMCG or Supermarket industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

DUTIES AND RESPONSIBILITIES OF QAQC MANAGER

- Ensure implementation and maintenance of key standards and guidelines

- Streamline operations and maintain quality standards

- Promote awareness of regulations and expectations across the project and its duration

- Review and make improvements to the Quality Control Plan.

- Provides feedback to top management on the effectiveness of the QMS.

- Create awareness through effective communications, evaluate and improve

- Raise, resolve and close non conformance reports

- Review subcontractor / suppliers QMS

- Generate project quality plan, inspection test plan, employees training plan, calibration of equipments and tools plan, etc.

Skills

- Strong communication skills to communicate with management, clients, government agencies, process owners, LTA, amongst others

- Possess certifications in ISO9001, 14000, 45000

- At least 5 years of practical experience as QMR for MRT projects

- Bachelor degree in Civil Engineering local universities

- Able to start work within 2 weeks after job offer will have an added advantage

- Salary will commensurate with experience

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

Job Responsibilities:

• Led the Outlet Team in achieving the Outlet Sales Target
• Manage the day-to-day operations of multiple branches of a beauty salon business including, staff management, and staff rosters(not limited to).
• Responsible for daily outlet operations such as handling customer complaints, motivating staff morale, providing guidance & coaching to staff, etc
• Able to train, mentor, and coach outlet staff to develop and maximize their performance
• Handle customer enquiries
• Provide professional consultation and advice to customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in daily retail operations

Requirements

• Achieve Personal Sales Target
• Support the team and ensure that they can meet the team's performance KPI
• Responsible for daily outlet operations such as handling customer complaints, motivating staff morale, providing guidance & coaching to staff, etc
• Able to train, mentor, and coach outlet staff to develop and maximize their performance
• Provide professional consultation and advice to customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in the daily retail operation
• Proven work experience as a Beauty & Wellness Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace