Total 19,840 executive officer job vacancies in Others category in Singapore

For a limited time only, we offer $2,000 joining bonus! *until all current vacancies are filled*

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Management Executive is entrusted with the outlet's daily operational and financial excellence, exercising strong leadership and decision-making skills to uphold Stuff’d operational standards while ensuring customer satisfaction and profitability.

The candidate should be available for a 5-day workweek, including weekdays, weekends, and public holidays.

YOUR RESPONSIBILITIES

Outlet Operational Excellence:

1. Operational Standards and Customer Experience:

• Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff’d hospitality standards in all interactions.
• Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.
• Lead the team in implementing necessary changes to enhance outlet performance and customer experience.

2. Equipment and Crisis Management:

• Ensure the functionality of the outlet and equipment, taking proactive measures for maintenance and readiness to manage crises effectively.

3. Customer Engagement and Communication:

• Manage customer experiences across multiple platforms, encouraging and facilitating social media reviews and ratings.
• Foster positive relationships with internal and external stakeholders, ensuring timely and effective communications.

4. Reporting and Feedback:

• Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and opportunities.

Safety Compliance and Manpower Management:

1. Compliance and Risk Control:

• Conduct scheduled food audits accurately and ensure compliance with operational, safety, and hygiene regulations.
• Enforce adherence to First-In-First-Out and First-Expire-First-Out guidelines for food and ingredient usage and sales.
• Communicate and ensure team members follow safe work procedures, maintaining compliance.

2. Resource Planning and Team Management:

• Assist in forecasting resource and manpower needs, and planning weekly schedules based on business requirements.
• Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR.
• Conduct on-site orientations, including safety, hygiene, and comprehensive on-the-job training for new employees.

3. Leadership and Performance Management:

• Lead, motivate, and train team members, fostering morale and facilitating succession planning.
• Set goals, provide timely performance feedback, and ensure accountability for each team member, motivating them to achieve targets.

WHY JOIN US?

• Dedicated Training and Onboarding program
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Monthly performance incentives for full-time service crew
• Up to 100% Study Grants Sponsorship
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Medical and Leave benefits.
• Employee Perks and Discounts
• Nutritious staff meals
• Grooming allowance
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Responsibilities:

• Prompt handling of billing, rollover, rate fixing, repayment and facility fee collection, bilateral and syndication loans drawdown.
• Help the placing of deposits and remittances.
• Complete pre-transactional and post-transactional handling and AML screening.
• Immediate and appropriate response to questions from internal and external stakeholders regarding the Branch's services.
• Keep accurate records of every loan file.
• Handle management, regulatory reporting, audit confirmation, and daily reconciliation.

Requirements:

• Diploma in Business Administration or Banking & Finance or equivalent
• At least 3 – 5 years of sales experience in dealing with personal loan
• Prior knowledge in operational risk, AML and Terrorism Financing is an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• To carry out full-time supervision of construction works as required under BCA regulations and in accordance with the contract and Superintending Officer’s instructions.
• To monitor progress and ensure that the work is done and materials used are in accordance with approved specifications, codes, standards, and regulations.
• Assume any other duties in connection with the project assigned by the S.O.
• Supervise any works in compliance with contract requirements.

Requirements:

• Diploma in Civil & Structural Engineering or equivalent
• Min.10 years of experience in LTA projects
• Registered RTO with IES/ACES

Job Responsibilities:

· Manage the maintenance and servicing of company equipment, and replenishment of office supplies

· Manage general procurement for internal use and follow up with suppliers regularly

·Perform Inventory reconciliation

· Check and purchaseof PPE

· Assist inter-department administration duties

· Coordinating office activities and operations to secure efficiency

· Ensures office cleanliness at all the times

· Plan and arrange internal company events.

· Write minute in Sales Meeting

· Generate sales invoices

· Get and compare quotations from various suppliers

· Perform other administrative and ad-hoc duties assigned by reporting officer / manager

Job Requirements:

· 1-2 years of relevant experience in administrative work or diploma/degree in related fields

· Proficient in Microsoft (MS) Office, such as MS Word, Excel, Powerpoint etc.

· Experienced in ACMV field will be advantage

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites applicants to join the Finance Department as an Executive. This is a 3-year contract position.

Executive (Finance Department) [NIE]

Responsibilities

You will be part of the team which handles research grant-related financial matters for the Institute. Your responsibilities will include:

· Administer research grants and projects.

· Payment processing of vendors’ invoices to ensure purchases are in accordance with rules and regulations of funding agencies.

· Payment processing of transport and general staff claims.

· Responding timely to enquiries pertaining to research grant financial matters.

· Assisting in the design, implementation and review of financial processes, policies and guidelines for continuous improvements, through streamlining and automation.

· Handling ad hoc duties as assigned.

Requirements

· A Polytechnic Diploma in Accountancy or its equivalent.

· 2 or 3 years of working experience in accounting.

· Organized and meticulous in handling numbers and data.

· An effective team player with a positive working attitude and is willing to learn and adapt, with problem-solving skills.

· Good organizational and communication skills, ability to prioritise, plan and multi-task and deliver assignments to adhere to timelines.

· Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.

· Experience in SAP would be an added advantage.

Closing Date: 1 March 2024

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Job Description:

· Responsible in AR duties, mainly in billing function and e-invoicing on timely manner

· Handle billing related queries

· Ensure prompt update of clients’ accounts

· Ensure proper recording of recurring charges in invoicing system and billing files

· Generate late interest invoice

· Communicate with other business units on lease renewals and terminations

· Reconciliation and checking of billing to sales report and agreements

· Enter daily receipt entries

· Enter intercompany receipt entries and prepare intercompany credit notes

· Transact monthly credit card transactions

· Execute monthly standing instruction direct debit (GIRO)

· Prepare and entry posting of Deposit Refund statement to clients

· Generate monthly reminders

· Attend monthly AR meeting

· Liaise with lawyer on debt recovery – issuance of demand letter

· Ensure compliance with financial and group policies to maintain good internal control system

· Perform other financial responsibilities as and when required

· Report to department lead

Job Requirements:

· Minimum Nitec in accountancy, LCCI or related field

· Preferably with at least 2 to 3 years’ relevant job experience on AR and invoicing function, especially in flexible workspace environment

· Knowledge of NetSuite ERP would be an advantage

· Possess strong communication skill in written English

· Able to work in a fast-paced environment

· Must be meticulous, able to work in team and within stipulated timelines

· Able to initiate process improvement

· Available in short notice is an advantage

· Working location: Raffles Place

• Coordinate with internal stakeholders to ensure the accurate recording of invoices in the accounting system, and collaborate with the procurement department, internal stakeholders, or vendors to address any discrepancies.
• Responsible for scheduling the payment cycle to vendors and supporting cash forecast estimates related to payments.
• Review petty cash by project site office.

Requirements:

• Diploma in Accountancy or equivalent
• At least 3 years of relevant experience
• Proficient in ERP system and MS Excel
• Good knowledge of GST

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Accounts Executive – West Coast ( 5 Day)

- Can handle a Full set of accounts ( e.g. GST / Balance sheet / trial balance & Journals) independently

- can handle simple reporting in Excel spreadsheet

- can start work immediately but not a must

- SME company

- Basic salary : S$ 3500 – S$ 3800 neg

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

An Established Shipping Company based in Singapore & China is looking for Accounts Executive

• Min Diploma in Accounting

• Min 5-yr relevant experience

• Responsible for invoicing

• Handling Partial AP/AR

• Responsible for financial and managerial reporting, audit, tax and

banking related matters

• Responsible for the full spectrum of accounting activities

You will be assisting the Recruiting Manager to screen Suitable candidates to join the organisation.

You will be conducting interviews online with selected candidates.

Work from home.

Flexible hours:

9am - 12pm (Morning)

12- 3pm ( Afternoon)

As you will be working from home, you need to be highly independent.

Great communication skills and bubbly personality is an added advantage.

High hourly pay plus commission incentives.

Start immediately.

Position available : 1

Send in your Resume to apply.

The Group

Powered by the vision of connecting businesses worldwide to transact with ease, Henatenn is an Integrated Omni-channel Commerce and Supply Chain Solutions Enabler that Harnesses Evolving Technological Innovations.

The group comprises three distinct affiliates that offer a comprehensive range of solutions for the beauty and fragrances industry including:

• NEFERTI Global Supply Chain Solutions for businesses
• NOVELA Premium Consumer Retail and Cross-border E-Commerce
• DTB Brand Acquisition, Distribution and Marketing

Customer-centricity and Warmth are deeply ingrained in the Henatenn DNA. Relationships with partners and customers are highly valued, with many lasting over a decade one of the key reasons why the company has enjoyed sustainable growth through the years.

Internally, it translates to being an equal opportunity and nurturing organisation. Henatenn invests in its employees, giving them room to be creative, grow and excel, which has resulted in a high-performance team that stands united and collaborative. Everyone is empowered to overcome challenges and celebrating success together has become a part of its culture.

With an established unique supply chain and distribution system that solidified over the years through continual innovation and customer interaction, the group has seen revenues exceed SGD 100 million annually.

In the last decade, the group has successfully planted its footprint outside its Singapore headquarters, Henatenn is on-track to achieving its dream of global omni-presence.

About this role:
We are seeking an experienced and detail-oriented Senior Accounts Executive to join our Shared Service Team. The ideal candidate will play a crucial role in managing financial transactions, ensuring accuracy, and contributing to the overall efficiency of our accounting processes. The Senior Accounts Executive will be responsible for the daily finance operations, financial reporting, and collaborative stakeholder management.

Key Responsibilities:

Financial Transaction Processing:

• Responsible for the end-to-end process of accounts payable, accounts receivable, and general ledger transactions.
• Ensure accurate and timely processing of invoices, receipts, payments, and other financial transactions.

Reconciliation and Reporting:

• Conduct regular reconciliations of financial data and resolve any discrepancies.
• Timely preparation of Financial statements with supporting schedules.

Compliance:

• Ensure compliance with relevant accounting standards, tax regulations, and company policies.
• Stay updated on changes in financial regulations and implement necessary adjustments.

Process Improvement:

• Identify opportunities for process improvements within the shared service team.
• Work collaboratively with team members to implement efficiency-enhancing initiatives.

Cross-functional Collaboration:

• Collaborate with other departments to resolve financial queries and provide support.
• Work closely with external auditors during periodic audits.

Qualifications:

• Bachelor's degree in accounting, Finance, or a related field.
• Professional certification such as CPA or ACCA is preferred.
• Minimum of 3-5 years of relevant experience in a similar role, ideally from FMCG or wholesale trading industries
• Strong knowledge of Financial Reporting Standards, Corporate Tax, and GST.
• Proficient in using accounting software and MS Office applications (Microsoft Business Central)

Attributes:

• Detail-oriented with a high level of accuracy and attention to detail.
• Able to handle multiple tasks and meet deadlines.
• Effective communication skills to interact with stakeholders at all levels.
• Ability to maintain confidentiality and exercise discretion in handling sensitive financial information.
• Ability to adapt to changes, and work independently and as part of a team.

Job Responsibilities:

Prepares monthly accounting records and financial reports, including Income Statement and Balance Sheet.

Assist with monthly subsidiary reporting matters.

Assist with group consolidation matters.

Monthly reconciliation of Accounts Receivables, Accounts Payables and Bank balances.

Review financial reports for accuracy, completeness, and adherence to reporting and procedural standards.

Coordinate with auditors and service providers on statutory reporting matters.

Perform other ad hoc duties as assigned.

Job Requirements:

Minimum Diploma /Degree in Accountancy/ACCA with a minimum of 5 years of experience in a similar capacity.

Possess good working attitude that includes initiative and willingness to learn.

Able to work independently and meticulously with minimum supervision.

A team player with good communication and analytical skills.

Good knowledge and experience in QuickBooks is preferred.

Only open to Singaporeans and SPR applicants.

Able to start immediately will be an added advantage.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Lead and organize WSH meetings, conduct sites inspection, audit and follow up on actions.
• Provide Environmental, Health & Safety (EHS) support to the Project Team, to plan, implement and maintain effective EHS management system and plans.
• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups
• Enforcement of safety standards in accordance with the Workplace Safety and Health Act
• Ensure legal compliance as per statutory requirements.
• Conduct regular WSH inspections on general safety practices and audit to ensure that staff and/or subcontractors onsite abide by policies and standards
• Preparation and/or submission of safety reports and necessary audits
• Assist the company in safety related certifications and awareness such as safety audits, meetings, and executive of safety programmes
• Any other ad hoc duties assigned from time to time

Requirements:

• Registered WSH Officer/Safety Officer with MOM
• At least 1 years of relevant experience in WSH for logistics industry will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

→ Monday to Friday 5 days

→ Office working environment.

→ Diploma or above,

→Proficient in marine dustry and MES issue

→ Work serious and responsible,

→ Willing to learn,

→ Bilingual in Chinese and English.

→ Prepare transport documents ;Issue invoices and communicate with suppliers and customers.

→ Be trained to use logistic system and ERP system etc.

→ Tracking goods status and assist other department's work .

→ Only Singaporean and PR may apply

Responsibilities

• Provide professional, quality geriatric and neurological occupational therapy or physiotherapy
• Create, plan and implement individual treatment programmes for patients
• Ensure quality in practices and services rendered
• Participate in patients’ case consultations and meetings
• Opportunities to participate in clinical research and projects
• Supervise therapy aides and provide in-service education for staff, caregivers and students on clinical attachments

Requirements

• Degree or Diploma in Occupational Therapy or Physiotherapy (recognised by Allied Health Professions Council)
• Holding a full- registration with AHPC
• Good interpersonal and communication skills
• Possess good clinical knowledge
• Those with relevant years of experience may be considered for a senior position

Other details:

Working hours:

Monday to Thursday - 8:30am to 5:45pm

Friday - 8:30am to 5:30pm

One Saturday (every 4 weeks) - 8:30am to 12:30pm

Working Location: West

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie

Registration Number: R1548888

EA License Number: 10C3804

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

• Generating leads.
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.
• Obtaining deposits and balance of payment from clients.
• Preparing and submitting sales contracts for orders.
• Visiting clients and potential clients to evaluate needs or promote products and services.

Requirements
- Minimum Diploma in Business Administration/Marketing/Project Management. Fresh graduates are welcome to apply.
- Good command of English and Traditional/Simplified Chinese in written and verbal.
- Good PC knowledge and familiar with MS Office Suite
- Basic understanding in video games is a bonus
- Able to start work immediately

Job Description
- Be able to work both independently and as part of a team
- Responsible for management of media assets and updating product information on digital platforms.
- Compilation and preparation of digital sales reports.
- Assist with basic English to Traditional/Simplified Chinese translation.
- Assist with QA testing of projects.
- Able to work on multiple projects simultaneously.
- Perform administrative and any other ad hoc duties when assigned.

YOUR DAY TO DAY

• Assist in the timely billing of accounts
• Maintain a filing system for account receivable records
• Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system
• In the absence of the Account Clerk, handle correspondence and queries regarding city ledger accounts
• Assist in the reconciliation of accounts
• Process all invoices and statements
• Record and process payments of goods and services
• Maintain a filing system for accounts payable records
• Check arithmetic accuracy and invoices
• Assist in reconciling the weekly purchase log
• Prepare cheque run for approval on a weekly basis
• Reconcile supplier statements with established records and report any discrepancies
• Assist in maintain the batch register and balance daily to general ledger
• Assist in preparing the accruals journal at month end for regular suppliers and delivery dockets not paid
• Calculate travel agent commissions
• Aid in the preparation of the travel agents cheque listing
• Use finance computer programs
• Respond to and resolve account queries
• Collate suppliers documentation for processing
• Posting of Non-PO invoices
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Ensure all invoices have the appropriate documentation attached and approvals prior to processing
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes

WHAT WE NEED FROM YOU

• Experience in working internationally and cross- culturally in the hospitality industry
• Able to quickly and accurately assess the scope of implementation of proposed innovation and keeping in with the current trends and innovation in the industry
• Extensive and credible appreciation of brands
• Enquiring mind with an understanding of innovation and guest experience and the challenges involved in implementing successful change within the hotel operation
• Strong analytical and interpersonal communication skills. Able to network and influence peers and senior management with credible and compelling arguments
• Must be challenging, diplomatic and able to work across all levels of the organization
• A good ‘real world’ sensibility when applying strategic solutions
• High level of capability and credibility in influencing colleagues across functions
• High degree of personal drive, self starter and able to work independently without regular direct management
• Able to apply creative methodologies and thinking to the tasks
• Strong communication skills, both written and verbal; articulate, persuasive & influential; systematic and timely

• Work closely with end users and vendors on sourcing, assist in negotiating and evaluation.
• Demand planning based on customers requirement and forecast.
• Get quotation and lead time from supplier, create purchase requisition for MD's approval,
• Generate Purchase Order; handle Delivery Orders, Invoices and shipping documents.
• Get the best rates from courier/forwarder; arrange Cargo to be import to SG with insurance covered.
• Good recording & filing skills including maintaining a spreadsheet to monitor all the shipment and ensuring cargo reached our warehouse on time.
• Identify potential suppliers and maintain good relationships will end users & vendors.
• Resolve supply, quality, service, invoicing and other related issues.
• Any adhoc duties as assigned.
• Diploma in purchasing or equivalent
• Minimum 2 years of purchasing experience (local & overseas)
• Proficient in Microsoft Office (Word/Excel/Power Point)
• Familiar with issuing and handling Purchase Order, Service Order, Shipping documents, etc
• Familiar with shipping terms, procedure and documentations
• Familiar with SAP B1
• Excellent negotiation skills, great interpersonal skill, independent, organized and disciplined with positive work attitude.

Job Duties:

• Issue daily wholesales delivery orders.
• Calculate return for wholesales delivery orders & issue wholesales invoices.
• Monitor bank receipts from bank statement.
• Follow up with outstanding payments.
• Arrange cheque collections & bank deposits.
• Issue tax invoices for cake orders & vouchers.
• Assist in monthly intercompany billing.
• Ensure completeness of sales transactions recorded (receipt vouchers & journal vouchers).
• Prepare pivot table for bank statement for retail sales.
• Verify new supplier's bank details & circulate for management approval.
• Assist in preparing some petty cash payment.
• Monitor expiry date for lease agreement.
• Follow up with relevant department for new lease agreement.
• Ensure new lease agreement are taken up & old lease agreement are written off.
• Calculate & prepare monthly lease asset depreciation & finance interest.
• Maintain bank reconciliation & account receivable schedule.
• Maintain schedule for lease asset, lease liabilities & accrued interest.
• Prepare schedule required by auditor & management.
• Perform month-end financial closing according to company's reporting timeline.
• Assist in annual finance audit.

Job Requirements:

• Diploma/ Degree in Accountancy or an equivalent professional certification.
• Min. 3 years of relevant working experience.
• Good knowledge of APAC software.
• Proficient in Microsoft Office (Excel & Word).
• Strong attention to details, accuracy in data entry.
• Able to work independently.
• Good time management skills & ability to meet assigned deadlines.
• Effective communication skills to liaise with internal & external stakeholders.

Interested applicants may Whatsapp your updated resume to 84064306

Job Description

• Regularly inspect properties to assess maintenance needs and coordinate repairs or improvements as necessary.
• Oversee routine maintenance tasks, ensuring the property remains in good condition and complies with safety and regulatory standards.
• Act as a point of contact for tenants, addressing inquiries, concerns, and requests in a timely and professional manner.
• Administer lease agreements, including the negotiation and renewal of leases as required.
• Ensure compliance with lease terms and conditions, including rental payments and property usage.
• Conduct regular property inspections to identify potential issues and ensure adherence to safety and quality standards.
• Prepare detailed inspection reports and implement corrective actions when necessary.
• Coordinate with external contractors and service providers for property maintenance and repairs.

Requirements

• Minimum Diploma in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent.
• A teams player with good interpersonal and organization skills.
• People-oriented with a willingness to learn.
• Able to work under pressure and work beyond normal working hours and on weekends/public holidays.
• Working on Monday to Friday & Alternate Saturday. (5.25 wk week)
• Working Hours: Mondays to Fridays: 8.30am to 5.30pm & Saturday: 8.30am to 12.30pm
• Work Location : North / North-East
• Fresh graduates are welcome to apply

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Job

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences, and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.

The candidate will support SS day-to-day operations, manage the SS Quality and Training related initiatives, assist with survey administration, and contribute towards the overall enhancement of SS service ecosystem.

What You Will Be Doing

Operations (40%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch points that are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially for challenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Quality Assurance & Training (20%)

• Performs quality transactional monitoring.
• Compile and track performance at team and individual level.
• Support and maintain SS knowledge base (KB), FAQs and templates.
• Ensure all quality assurance tools, processes and procedures are properly documented.
• Administer monthly product quizzes to ensure a consistent level of product knowledge and understanding across the team and reduce incomplete/inaccurate information shared to students.
• Oversees training programs for existing staff, new hires, and temps.
• Monitor and review training programs and manuals to ensure that they are effective and up-to-date and makes updates as necessary.

Electronic Course Evaluation (eCE) Survey Administration (20%)

• Create, publish, and monitor course evaluation projects (questionnaires) from students.
• Build, manage, and automatically distribute course evaluation reports to stakeholders.
• Manage the access rights of various users onboard the eCE platform.
• Any other ad-hoc matters related to course evaluations administration.

Strategic (20%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Professional Qualifications in Contact Centre, Quality Assurance and Training (e.g., COPC, ACTA, etc.) will be an added advantage.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• Able to work extended hours (up till 9.30pm) during university peak period.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

• Prepare full set accounting for monthly reporting
• Perform internet banking & monthly bank reconciliation
• Handle accounts payable & accounts receivable
• Handle company expenses payment
• Responsible for Month end closing
• Assist in year-end audit & preparing of audit schedules
• GST Submission
• Perform any other duties as assigned by Financial Controller
• Degree/Diploma in Accountancy
• Min 1 to 2 years of working experience
• Able to work independently

This position reports to Learning & Programme Manager, Certification Programmes.

KEY RESPONSIBILITIES

(A) Course Administration:

· Provide support for course development, enhancement and management, including preparation and procurement of materials, scheduling, course registrations and enrolments

· Coordinate and prepare logistics for learning activities, including venue and facilities setup, catering, etc.

· Provide other administrative support, including procurement, preparation of reports, etc.

(B) Learner Management:

· Manage learner records and database processes.

· Manage course registrations and enrolments.

· Assist in the orientation and onboarding of learners.

· Dealing with learner enquiries.

· Collect feedback from learners.

(C) Administration of Learning Management System (LMS):

· Administer user accounts on the LMS.

· Upload and distribute course materials through the LMS.

· Monitor learner progress and prepare learning progress reports.

· Liaise with LMS vendors/suppliers for support.

(D) Course Funding Administration:

· Prepare necessary documentation and execute processes to support Skillsfuture Singapore course funding applications and disbursement and any other subsidy schemes.

KEY SPECIFICATION

· Minimum diploma with at least 3 years’ relevant working experience.

· Prior experience in educational administration, programme coordination, or a related field, preferably in a higher education or adult learner setting

· Experience with using and administering learning management systems would be an advantage.

· Prior experience with Skillsfuture Singapore funding administration would be an advantage.

· Able to build positive and productive relationships with colleagues and other stakeholders.

· Good interpersonal, writing, communication and presentation skills.

· Meticulous, resourceful and organised.

· Able to work confidently with members of the Judiciary and legal community

· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]