Job Responsibilities
1) Minor IT Support and Maintenance:
a. Provide administrative support for hardware, software, and network maintenance for users...
Job Responsibilities
1) Minor IT Support and Maintenance:
a. Provide administrative support for hardware, software, and network maintenance for users.
b. Plan and manage contingency strategies for the overall IT infrastructure.
2) Major RPA Development and Implementation:
a. Design and implement Robotic Process Automation (RPA) solutions to automate repetitive tasks.
b. Optimize and resolve performance and operational issues related to RPA bots.
3) Collaboration and Project Coordination
a. Work with cross-functional teams/stations to understand business requirements.
b. Implement IT solutions and coordinate local projects as needed.
4) Network and Systems Management
a. Manage, maintain, and perform regular backups of the company’s IT network and desktop systems.
5) Procurement and Documentation
a. Assist in the procurement of IT assets and ensure accurate documentation.
6) Undertake other ad-hoc duties as assigned by the BIT team and local management.
Job Requirements
Minimum Diploma in Computer Science, Information Technology, or a related field.
At least 1-2 years of relevant work experience, preferably in the freight forwarding industry.
Proficient in programming languages such as C/C++, .Net, Python, or similar.
Experience with Microsoft Power Automate and Robotic Process Automation (RPA) tools is an advantage.
Strong willingness to learn and adapt to emerging technologies.
Highly analytical with a strong aptitude for troubleshooting and resolving technical issues.
Capable of working independently in a fast-paced environment and meeting deadlines.
Excellent communication and collaboration skills to work effectively with diverse teams.
Job Purpose:
Responsible for maintenance of IT infrastructure. Coordinate and implement new systems to expand existing infrastructure
Job Responsibili..
Job Purpose:
Responsible for maintenance of IT infrastructure. Coordinate and implement new systems to expand existing infrastructure
Job Responsibilities:
1) Provide IT and network support including system installation, configuration, upgrading and
2) Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.
3) Provide daily support to user and operation system platform.
4) Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.
5) Protect data, software, and hardware by coordinating, planning and implementing network security measure.
6) Troubleshoot, diagnose and resolve hardware, software and network problems.
7) Managing of IT assets and assists in decision making on acquiring IT assets.
8) Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.
9) Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.
10) Monitor server infrastructure and application full data and system backup, load balancing web server
11) Explores, installs, maintains and constantly monitors the F&B POS system and booking system including the mobile app features to ensure operations are at its optimal level.
12) Assists the IT Manager in the implementation of any new system and technology that will improve work processes and member experience.
13) Assist the IT Manager in overseeing operation in his absence to ensure immediate attention is provided.
14) Others:
· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.
15) Any other ad-hoc assignments assigned by the Management.
Requirements
· Minimum Diploma
· Graduates with no working experience are welcome to apply
· Knowledge of best practices in IT administration and system security
· Good interpersonal and communications skills
· Ability to listen and active problem-solving skills
· Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively
To enhance the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front..
To enhance the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.
To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.
Responsibilities:
Direct Responsibilities
• To ensure the business/operational objectives of the new business requirements are well defined
• Performing systematic business analysis
• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
• Designing functional solutions & user workflows and documenting Functional Specifications.
• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
• To validate SIT test results produced by testing team to signoff.
• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.
• Documenting/reviewing user manuals and release notes as required
• Assist in providing tactical/strategic solutions for new client requirements
• Assist in the conversion/migration exercise where necessary
• For production defects, perform functional analysis and propose solutions.
• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.
Contributing Responsibilities
• To participate in technical design reviews and contribute to improve overall solution offered.
Technical & Behavioral Competencies
Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
• Good team player with great commitment and attitude.
• Good communication and coordination skill among multiple teams that are cross cultural and cross country.
• Ability to work independently.
• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
• Hands on database SQL knowledge.
• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.
• IT Design and development exposure is a definite plus.
• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.
Specific Qualifications
• Graduate degree in IT/Computer Science or equivalent
• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing and supply chain Financing/accounts payable/accounts receivable.
• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.
Job Summary:
· Work Schedule: Alternates between 5 days one week and 4 days the next, from 10:00 PM to 7:30 AM (Rotating Shifts).
· Note: The appli..
Job Summary:
· Work Schedule: Alternates between 5 days one week and 4 days the next, from 10:00 PM to 7:30 AM (Rotating Shifts).
· Note: The applicant may be transferred to a day shift after a few months, depending on operational requirements.
· Additional: Immediate availability is a plus.
Responsibilities:
- Follow the currently valid guidelines (e.g., working instructions, process descriptions, hygiene rules, and clear table policies).
- Based on the workflow, execute routine tasks such as downloading files, decrypting or encrypting files, and uploading files, among other process steps.
- Ensure all files are placed on the SFTP server for batch run processing.
- Handle Mastercard, Visa, and various payment file processes, utilizing their specific tools as required to process files.
- Monitor the batch run status and promptly escalate any issues to the appropriate person.
- Notify the supervisor of any observed discrepancies, such as process and quality issues, security breaches, outdated calibration data, or deviations in documentation.
- Manage file transfers to internal departments and external merchants.
- Perform data entry tasks.
- Retrieve card members' statements.
- Maintain accurate and compliant documentation.
- Perform individual tasks defined by the supervisor, as necessary, that align with the work responsibilities of an operator or are required to achieve organizational performance.
- Maintain a safe work environment and ensure the upkeep of the physical location.
Qualifications:
1. Strong understanding of IT principles with the ability to communicate technical concepts effectively to background support teams.
2. Excellent problem-solving skills and the ability to work under pressure.
3. Experience in networking and basic system administration is a plus.
4. Excellent communication skills, both written and verbal.
At Baker Tilly Singapore, we welcome highly motivated and committed individuals who share our core values to join us. We are committed to our values o..
At Baker Tilly Singapore, we welcome highly motivated and committed individuals who share our core values to join us. We are committed to our values of leading by example, delivering quality services with integrity, communicating openly, acting ethically, and fostering a community built around civic responsibility and teamwork.
We are looking for an IT Executive, who will be involved in the installation, configuration, and troubleshooting of hardware and software systems.
In this role, you will:
Install, configure, and troubleshoot hardware and software systems, including operating systems, applications, and network components.
Microsoft 365 administration on Intune, Entra ID, Sharepoint, Exchange, and Defender.
Server administration on cloud and on premise, Domain Controller, Active Directory, IIS, DNS, VOIP, LDAP.
Network administration on firewall, switches, VPN, VLAN, WiFi controller.
Resolve Level 1 and 2 computer or application issues to local and remote users.
Escalation of Level 3 Application Issues to third-party vendors.
Maintain proper logging and maintenance of help desk requests via ticketing system.
Conduct regular system backups minimize data loss in the event of a system failure.
Maintain IT related Fixed Assets to support onboarding/ offboarding process.
Maintain and ensure compliance with all IT/ISO related policies and procedures.
IT project coordination and vendor management.
We are looking for people with the following:
Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
2-4 years of experience as an IT Systems Administrator or similar role
Familiarity with Windows systems and environments
Proven experience on Microsoft 365 platform and Cloud Iaas
Experience with networking concepts and technologies
Experience with Cisco Meraki and Microsoft Power Platform is a plus
Knowledge in cybersecurity practice is a plus
Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision
We regret that only shortlisted candidates will be notified.
Job Responsibilities:
Handle Liner Management System (LMS) application, and ensure application system availability and reliability.
Document and ..
Job Responsibilities:
Handle Liner Management System (LMS) application, and ensure application system availability and reliability.
Document and manage Business/Requirement Specifications and Design Workflows as necessary. Translate business needs into solutions.
Work with offshore team to lead, manage and track development items as per defined timelines. Perform reviews on deliverables to ensure on quality
Identify opportunities for improvements & propose technical/business solutions.
Lead change impact analysis, define timelines, manage projects tasks and keep track on progress
Guide and participate in the pre-Users/QA Testing, provide User Guides/Manuals, Release Notes, Manage User Onboarding and Conduct User Trainings as necessary.
Requirements:
Degree in Information System /Computer Science or equivalent with at least 8 years of relevant experience in Shipping environment, API interfaces to various operation system
Business Analysis, Domain Knowledge & SME
Possess working knowledge of Oracle databases and SQL.
Experience in full-life cycle software development, including developing multi-tiered enterprise applications with Microsoft technologies.
About the Role:
As a Boiler Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
T..
About the Role:
As a Boiler Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
What You’ll Do:
Perform ongoing preventive maintenance and repairs on mechanical, electrical, and other building systems.
Conduct routine maintenance inspections, diagnose potential problems, and make repairs.
Assist with the installation and modification of building equipment and systems.
Review assigned work orders and partner with available systems to track completion.
Support energy management by ensuring all building systems are operating efficiently.
Inspect existing installations for compliance with building codes and safety regulations.
Use existing procedures to solve straightforward problems. Exchange straightforward information in a clear, concise manner.
Impact team through defined duties, methods and tasks as described in detail.
Deliver own output by following defined procedures and processes under close supervision and guidance.
What You’ll Need:
Class 2 Boiler attendant certificate
High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mindset.
Job Responsibilities
Job summary: Manage the company’s Cloud hosting, applications provisioning and fine-tuning to achieve high system up-time and g..
Job Responsibilities
Job summary: Manage the company’s Cloud hosting, applications provisioning and fine-tuning to achieve high system up-time and good performance with well secured network.
Responsibilities:
Implement CI/CD workflow on new docker based environment
Manage Oracle OCI cloud design architecture that aligns with organisation goals - (Oracle/AZURE preferred)
Ensure effective server governance and compliance with industry standards and corporate policies
Manage vendors to optimise ROI (return of Investments)
Executing cost-effective solutions by leveraging new technologies, sourcing opportunities & benefits
Engage the Applications team on system improvements and perform housekeeping tasks
Provide regional IT support and Deployment to agents and subsidiaries or branch offices
Co-ordinate with branches to conform to corporate standard and policy
Provide quick resolution and improve productivity at branch offices through support from Regional IT Offices
Lead, guide and manage team and business stakeholders to foster a collaborative work environment
Seek continuous improvements by developing policy/process and best practices.
Communicate effectively with stakeholders to gain trust/confidence on delivery
Establish structured and well-defined policy/process to ensure full compliance
Job Requirements
Possess IT professional background with application knowledge, proven leadership and technical skills (i.e., at least 15 years experience).
Oracle or Azure cloud architect certification or equivalent
Bachelor's degree in Computer Studies or Electronic Engineering or equivalent
Job Responsibilities
Job summary: Manage the company’s Cloud hosting, applications provisioning and fine-tuning to achieve high system up-time and g..
Job Responsibilities
Job summary: Manage the company’s Cloud hosting, applications provisioning and fine-tuning to achieve high system up-time and good performance with well secured network.
Responsibilities:
Implement CI/CD workflow on new docker based environment
Manage Oracle OCI cloud design architecture that aligns with organisation goals - (Oracle/AZURE preferred)
Ensure effective server governance and compliance with industry standards and corporate policies
Manage vendors to optimise ROI (return of Investments)
Executing cost-effective solutions by leveraging new technologies, sourcing opportunities & benefits
Engage the Applications team on system improvements and perform housekeeping tasks
Provide regional IT support and Deployment to agents and subsidiaries or branch offices
Co-ordinate with branches to conform to corporate standard and policy
Provide quick resolution and improve productivity at branch offices through support from Regional IT Offices
Lead, guide and manage team and business stakeholders to foster a collaborative work environment
Seek continuous improvements by developing policy/process and best practices.
Communicate effectively with stakeholders to gain trust/confidence on delivery
Establish structured and well-defined policy/process to ensure full compliance
Job Requirements
Possess IT professional background with application knowledge, proven leadership and technical skills (i.e., at least 15 years experience).
Oracle or Azure cloud architect certification or equivalent
Bachelor's degree in Computer Studies or Electronic Engineering or equivalent
Main Responsibilities
- Reports to the Financial Controller.
- To ensure the smooth and efficient operation of the IT department and to deliver a pro..
Main Responsibilities
- Reports to the Financial Controller.
- To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments in the Hotel.
- Acts as Data Protection Officer for the Hotel.
- To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable.
- To ensure procedures are in place that in the event of any problems encountered in software and hardware, that they are addressed immediately.
- To ensure the physical and logical security of IT system.
- To define and keep updated written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned.
- To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs.
- To strictly perform daily/monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup information.
- To assist any department in formulating their IT material requirements and provide adequate solutions to their needs.
- To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees of the Hotel.
- To perform regular computer audits searching for unauthorized programs, improper setup or loopholes in the security setup.
Job Requirements
- Degree in Computer Science, Computer Technology or the equivalent with 3 years of experience in a similar capacity.
- Excellent spoken and written in English
- Independent and willing to learn
- Possess good working attitude and good communication skills.
- Good problem-solving skills.
- Attention to details will be an added advantage.
**We regret to inform that only shortlisted candidates would be notified. **
Roles & Responsibilities
Oversee the IT operations within the organization, ensuring timely and efficient support to enhance staff satisfaction.
..
Roles & Responsibilities
Oversee the IT operations within the organization, ensuring timely and efficient support to enhance staff satisfaction.
Provide assistance with helpdesk tasks as needed.
Coordinate, plan, and manage IT services and activities to ensure smooth operations aligned with business objectives.
Ensure successful project and change management, delivering solutions that meet technical, functional, performance, and business requirements.
Collaborate with internal teams and external vendors to propose and implement technical solutions, establishing key performance indicators (KPIs) and ensuring vendors meet contractual obligations for successful project outcomes.
Ensure adherence to enterprise technology practices and project management standards, maintaining quality and consistency.
Monitor key project milestones, adjusting plans and resources as necessary to meet objectives and deadlines.
Oversee IT asset management, inventory, and documentation to ensure accurate records and efficient processes.
Facilitate communication across the organization on project scope, budget, risks, and resources to promote transparency and collaboration.
Manage IT procurement, including obtaining quotes, entering procurement details, and ensuring efficient workflows.
Prepare, consolidate, and review reports and documentation to support project tracking, decision-making, and continuous improvement efforts.
Perform additional duties as assigned by management to support overall IT operations and projects.
Requirements:
Bachelor’s degree in computer science or IT.
At least 5 years of experience in IT service delivery or a related field.
Proficiency in Microsoft products.
Knowledge in Networking, System Administration, cloud-based infrastructure, and Cybersecurity is a plus.
Experience with IT auditing is an advantage.
A team player who can work independently and handle pressure effectively.
Resourceful, proactive, organized, and adaptable to fast-paced changes.
Strong communication skills and the ability to prioritize tasks efficiently.
Responsibilities
· Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gatheri..
Responsibilities
· Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gathering, defining scope and objectives, ensuring that system implementation meet users’ requirements and within deadline.
· Provide day-to-day support and enhancement of the systems.
· Generate reports using crystal reporting tool on a daily/monthly/ad-hoc basis
· Provide application support in resolving and troubleshooting problems together with internal, external stakeholders and vendors for further investigations.
· Maintain user documentation including release notes, training guides and UAT documentation.
· Ensure compliance of all security measures in application development processes.
· Manage system access roles/ rights and user-ids (add/ modify/ delete)
· Partner with process owners and users to integrate technical and application components to identify solution to meet business process requirements.
· Identify, source and recommend new innovative functionalities and IT solutions that add value to the operation needs.
· Hands-on exploration of new software products
· Provide first-level of support of Windows, M365, Sharepoint, firewall, routers and network switches.
· Undertake any other assignments as required.
Requirements
· Diploma / Degree in Computer Science, Computer Engineering or equivalent
· Minimum of 3 years working experience in application development and managing IT projects.
· Preferably those with good technical knowledge in implementing and maintaining IT systems using Oracle, SQL, Microsoft products including Microsoft 365 and Sharepoint.
· Strong team player with good communication and interpersonal skills
· Strong analytical skills and problem-solving ability to work independently and in a fast paced environment.
· Experience in IT network, servers and infrastructure.
· Good experience and exposure to latest IT gadgets, products and solutions.
· The successful candidates will be placed in different position level based on their working experiences/education level
If our challenges meet your aspirations, please submit your detailed resume, stating current and expected salary, contact telephone number.
Join our dynamic team as an IT Officer! We are seeking an individual with a strong work ethic and a passion for technology to ensure seamless IT oper..
Join our dynamic team as an IT Officer! We are seeking an individual with a strong work ethic and a passion for technology to ensure seamless IT operations on our team. In this role, you will be essential in addressing technical support inquiries, setting up and maintaining network infrastructure, and collaborating with our support team to resolve issues efficiently. This is a full-time position based in Singapore.
KEY RESPONSIBILITIES
· Respond to technical support inquiries from vessels regarding computer, network, application, and connectivity issues.
· Set up and install computers, network infrastructure (up to L2), and software on shore for vessels.
· Collaborate with the support team to resolve cases remotely as needed.
· Diagnose and resolve network, hardware, and software issues.
· Maintain inventories of hardware and software.
· Assist with warehouse operations related to pickups, deliveries, and packing.
· Provide IT briefings to office personnel as required.
· Perform other IT tasks as assigned by the IT Manager.
ESSENTIAL QUALIFICATIONS AND EXPERIENCE
· Diploma holder in Information Technology, Information Systems or related fields
· At least 1 year of experience in a technical support role
· Proficient in L1 networking, Windows OS and MS office, WiFi networking, network infrastructure, firewall, VLANs, routing
· Able to work independently and responsible in preparing proper documentation for work completion
Summary
The incumbent’s role is responsible for supporting end users’ technology needs. The primary focus is on ensuring that end users have relia..
Summary
The incumbent’s role is responsible for supporting end users’ technology needs. The primary focus is on ensuring that end users have reliable, efficient and secure access to the technology tools and business applications to perform their job functions effectively.
Job Responsibilities
Provide technical assistance and support to end users in addressing their hardware, software, hotel IT applications and connectivity issues. Resolve problems in a timely and effective manner. Collaborate and communicate with end users on IT updates, changes, and initiatives.
Fulfil PPHG IT monthly tasking with proper documentations.
Manage user onboarding and offboarding i.e account provisioning and deprovisioning. Create user accounts, including access permissions, passwords, and security settings in accordance to procedure
Liaise with vendor on the installation, configuration and maintenance of hotel business applications used by end users. Manage data backup and recovery for end-user devices and ensuring data integrity and compliance.
Adhere to cybersecurity policy to protect end-user devices, data and systems from threats such as malware and unauthorized access.
We are seeking a IT Risk Candidate who will play a critical role in improving and enhancing our organization's IT security posture. The role requires ..
We are seeking a IT Risk Candidate who will play a critical role in improving and enhancing our organization's IT security posture. The role requires the candidate to ensure the effective implementation of security measures, conduct risk assessments, and develop security policies alongside our Managed Security Services Provider (“MSSP”). The successful candidate will initially serve as an individual contributor with the potential to lead a team in the future.
Key Responsibilities
Risk Management Conduct comprehensive IT risk assessments and develop risk mitigation strategies.
Identify and evaluate emerging security threats and vulnerabilities, providing recommendations for remediation.
Collaborate with various departments to assess and manage IT risks across the organization.
Security Operations Monitor and respond to security incidents promptly with the assistance of our MSSP.
Oversee the implementation and maintenance of security technologies, including firewalls, intrusion detection/prevention systems, and endpoint protection.
Ensure compliance with security policies, standards, and regulations, including those mandated by the relevant financial regulators.
Policy Development and Compliance Develop, implement, and maintain IT security policies, procedures, and standards.
Conduct regular security audits and assessments to ensure compliance with internal and external requirements.
Provide guidance on regulatory requirements related to IT security (e.g., GDPR, PDPA).
Incident Response Lead incident response efforts, including investigation, containment, and remediation of security incidents.
Coordinate with internal and external stakeholders to ensure timely resolution of security incidents.
Develop and maintain incident response plans and playbooks.
Cloud Security Ensure robust cybersecurity measures for the organization’s adopted cloud technologies.
Develop and implement security controls and best practices for cloud environments.
Conduct regular assessments and audits of cloud security posture.
Awareness and Training Promote security awareness across the organization through training and communication initiatives.
Stay current with industry trends and best practices in IT security and risk management.
Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related field.
3+ years of experience in IT security and risk management.
Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
Good understanding of cybersecurity for cloud technology.
Nice-to-Haves
Experience working with MSSP vendors.
Relevant certifications (e.g., CISSP, CISM) are highly desirable.
Experience and familiarity with cloud security and risk management (e.g. AWS, Azure).
Strong analytical and problem-solving skills.
Familiarity with regulatory guidelines.
Knowledge of security frameworks and standards (e.g., NIST, ISO 27001, CIS).
Experience with security technologies such as SIEM, IDS/IPS, firewalls, and endpoint protection.
Responsibilities
Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gather..
Responsibilities
Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gathering, defining scope and objectives, ensuring that system implementation meet users’ requirements and within deadline.
Provide day-to-day support and enhancement of the systems.
Generate reports using crystal reporting tool on a daily/monthly/ad-hoc basis
Provide application support in resolving and troubleshooting problems together with internal, external stakeholders and vendors for further investigations.
Maintain user documentation including release notes, training guides and UAT documentation.
Ensure compliance of all security measures in application development processes.
Manage system access roles/ rights and user-ids (add / modify / delete)
Partner with process owners and users to integrate technical and application components to identify solution to meet business process requirements.
Identify, source and recommend new innovative functionalities and IT solutions that add value to the operation needs.
Hands-on exploration with new software products
Provide first-level of support of Windows, Exchange, Firewall, routers and switches.
Undertake any other assignments as required
Requirements
Diploma / Degree in Computer Science, Computer Engineering or equivalent
Minimum of 2 years working experience in application development and managing IT projects.
Preferably those with good technical knowledge in implementing and maintaining IT systems using Oracle, SQL, Microsoft Office including Access etc.
Strong team player with good communication and interpersonal skills
Strong analytical skills and problem-solving ability to work independently and in a fast paced environment.
Experience in IT network, servers and infrastructure.
Good experience and exposure to latest IT gadgets, products and solutions
The successful candidates will be placed in different position level based on their working experiences/education level
If our challenges meet your aspirations, please submit your detailed resume, stating current and expected salary, contact telephone number.
Monitor and manage stock-taking of equipment and Science resource materials.
Prepare lab materials/resources to ensure experiment is carried out..
Monitor and manage stock-taking of equipment and Science resource materials.
Prepare lab materials/resources to ensure experiment is carried out effectively.
Maintain a catalogue of lab resources to assist teachers in planning of their activities.
Assist in product specifications and sourcing of teaching apparatus, posters and furniture to enhance lab’s appearance and functionality.
Assist teachers when experiments are carried out.
Keep a log on loaning and returning of apparatus.
Assist in the preparation of apparatus and equipment for lessons.
Maintain general cleanliness and functionality of equipment.
Sit in during Science Olympiad lessons.
Any other jobs assigned by the department which include collation of teaching and learning materials and preparation of resources necessary for teaching and learning in Science, helping during Science Practical Assessments.
Qualification
At least 3 passes at GCE ‘N’ level
Relevant experience as a Lab Technician in a school setting is highly advantageous
Possesses good communication skills to liaise with teachers, students and other stakeholders.
IT support (remote/onsite), maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and ..
IT support (remote/onsite), maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and other network issues within the organisation.
Maintain and review IT documentation, covering infrastructure, service subscriptions and contracts.
Support, review & liaise with end users on the implementation of an IT governance framework, policies, systems, and infrastructure to ensure compliance and alignment with guidelines.
Perform and participate in capacity planning, redundancy planning and execution of a Disaster Recovery Plan.
Provide input for annual IT requirements planning and budgeting.
Involve and conduct regular system audit for IT effectiveness, efficiency and security.
Analyse & evaluate system & users’ requirements and make recommendations for IT upgrades.
Proactively propose suggestions to improve IT systems and operations.
Proactively identify acquisition opportunities of new innovations for the organisation.
Assist in driving digital transformation initiatives in line with the strategic objectives of the organisation.
As part of the digital transformation initiative, work with external service providers to implement new applications, projects or upgrades.
Liaise with multiple vendors in resolving problems in the rolling out of new applications and ensuring that project delivery is on time.
Any ad-hoc tasks as assigned by the Management
Requirements
Bachelor's degree or Advanced Diploma or equivalent in Computer Science, Computer Engineering, or Information Technology preferred.
At least 3-5 Year(s) of working experience in the related field is preferred for this position.
Excellent knowledge of technical management, information analysis and of computer hardware/software systems
Proven working experience
Excellent in managing and administrating Microsoft Windows Server and Apps including Office, Teams and Exchange
Hands-on experience with computer networks, network administration and network installation
Management and leadership skills
Multi-tasking and time-management skills, with the ability to prioritize tasks
Highly organized and detail-oriented
Excellent analytical, problem-solving and communication skills
The Client Executive (CE) serves as the voice of the client to Altera and the voice of Altera to the client. As a CE, you will not only be the main po..
The Client Executive (CE) serves as the voice of the client to Altera and the voice of Altera to the client. As a CE, you will not only be the main point of contact for our clients but also a strategic ally who ensures their success and satisfaction.
Job Responsibilities
Serve as the primary client advocate, building strong C-suite relationships and aligning Altera solutions with strategic priorities.
Identify and drive value-added solutions, leveraging deep client knowledge and Altera expertise.
Foster client satisfaction through exceptional service, proactive communication, and strategic problem-solving.
Collaborate with internal teams to ensure alignment, efficiency, and successful project execution.
You will represent Altera leadership in multiple client touchpoints, tradeshows and conferences.
Manage the sales opportunities by collaborating with the inside sales team to enhance the sales process and improve efficiency.
Role Requirements
Bachelor’s degree is preferred.
Proven experience in client account management and ability to build and maintain strong client relationships to ensure retention.
The ideal person will be an excellent communicator, with a skill in problem solving.
An understanding or experience within a similar healthcare setting would be advantageous.
Working Arrangements
Standard work week or as defined by assignment requirements.
Primarily works in standard office environment or remotely.
May require after-hours, on-call support and/or holidays.
On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs.
Assist in maintaining the IT infrastructure, including servers, networks, systems, and software in our group of hotels and head office.
Provide i..
Assist in maintaining the IT infrastructure, including servers, networks, systems, and software in our group of hotels and head office.
Provide installation, configuration, and maintenance of desktop, laptop, network appliances and software.
Perform user account management and prepare laptop or desktop for new staffs.
Provide application and infrastructure technical support to hotel staff and head office employees.
Develop simple trouble shooting checklists for our hotel staff to follow before contacting IT department or the vendors.
Co-ordinate with multiple vendors to ensure that various systems (e.g. PMS and Keycard) with dependencies are implemented at the same time or in a timely manner.
Security and Compliance:
Assist in the implementation of IT security policies, procedures, and protocols to protect the hotel's data and systems.
Ensure all PCs and laptops in our hotels have up-to-date anti-virus software installed.
Perform end-user daily data and network backup.
Perform documentation on IT procedures, system and network configuration.
Job Requirement
ITE / Diploma Information Technology, or a related field.
Excellent interpersonal skills.
Experience with property management systems (PMS) is a plus.
To reinforce the Information Technology (IT) strategy and support model to provide centralised and consistent support levels and mechanisms ensuring s..
To reinforce the Information Technology (IT) strategy and support model to provide centralised and consistent support levels and mechanisms ensuring satisfactory IT support, smooth IT project rollout and effective use of IT within the region.
Responsibilities:
Drive Continuous Improvement of IT Support
Provide 2nd level IT support in line with the direction from Head Office
Process relevant IT related service requests in a timely manner in accordance with the purpose of the role
Provide input into change and release management such as rollout planning, impact assessment of applications and infrastructure changes and quality assurance
Provide a bridge between local business units and Hong Kong IT on a regular basis for relevant incidents, service requests and change requests activities
Monitor the region’s overall IT support performance levels and consolidate end user feedback on IT support on a monthly basis
Identify and drive implementation of improvement opportunities, including improvement of policy, processes, procedures and guidelines, to raise the region’s overall IT support performance levels
Ensure compliance to corporate IT standards and policies to enable consistent IT support and security as well as reduce IT costs and risks
Review and report on IT performance ensuring that issues are resolved, and that the risks are adequately understood and addressed
Identify ways to improve the region’s operation through the deployment of IT and provide relevant input to IT Head Office teams
Project Support
Assist with major project rollouts affecting the region, including collating relevant local information, by working with relevant Project teams and key stakeholders
Assist with new port office set up and/or office relocations in conjunction with the Head Office team as required
Manage any new business requirements by working with the appropriate IT solution centre teams to capture, prioritise and fulfil the requirements, including the establishment of new Outports, relocation, remediation or other changes
Collate relevant local information in the region and provide input to IT Project teams to facilitate project planning and implementation as and when required
To undertake ad-hoc projects as and when required
Vendor Management
Manage third party vendors providing support to the region in terms of coordination, performance to contract and cost
Business Liaison
Champion the “voice of the customer” within IT
Provide regular two-way communication between Outport and Hong Kong operational and project delivery teams
Ensure that the Regional General Manager, Country Manager and IT Infrastructure and Operations leadership team are promptly notified of any major issues
E&A
Emergency and Accident and Crisis Response responsibilities as required
Requirements:
Academic Qualifications
A Bachelor’s degree in any disciple with Computer Science being preferred
CCNA, MCSE, PMP certification is an advantage
Knowledge, Skills, Training and Experience
0 to 3 years working experience in an IT support role
Demonstrably excellent working knowledge of networks
Technically competent to be able to provide 2nd level support specifically workplace network and telephony in a remote location
Fluency in written and verbal English, with the local language being an advantage
Ability to work independently with minimum supervision and achieve deadlines
Action oriented and ability to work with limited resources to achieve department and company goals
Deploys strong interpersonal skills with all levels within the organisation
Ability to be creative and innovative to improve current work practices and implement new ideas
Understanding of finance and its application to providing IT services
Working hours: Monday to Friday (9am to 6pm) + Saturday (9am to 2pm)