• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

RESPONSIBILITES:

JOB TITLE: STORE BILL MANAGER CUM DRIVER

EDUCATION: ANY DIPLOMA OR DEGREE.

WE ARE A WHOLESALER DEALING WITH SUPPLY OF INDIAN COCONUT AND OTHER ITEMS.

MUST HAVE SINGAPORE VALID DRIVING LICENSE AND HAVE DRIVING EXPERIENCE, FAMILIAR WITH SINGAPORE ROADS

GOOD COMMUNICATION SKILLS TO TAKE COCONUT ORDER, READY TO TRAVEL TO OUR JB STORE, WORK ON PUBLIC HOLIDAYS. DO DELIVERY OF ORDER. MAINTAIN INVENTORIES, CUSTOMER LIST, DELIVERY RECORDS. ABLE TO COMMUNICATE WITH OVERSEAS CLIENTS, MAKE DECISIONS AT TIMES, COST CONTROL, MARKETING SKILLS, TRY TO GET BUSINESS FOR COMPANY.

Duties:

Record inventory data manually or on a computer or handheld electronic device. Receive,count, and verify incoming orders. Do loading & unloading of orders.

Label stock items with labeling equipment such as identification tags or stamps. check the stock on shelves and organization of products throughout store. Creating and maintaining a records management system.

Performing data entry tasks, Updating existing records, Maintaining company archives, Retrieving information from the filing system when requested.

Key Responsibilities:

• Tax advisory: Providing guidance on tax-efficient strategies for business operations, investments, and
  financial transactions.
• Tax compliance: Ensuring accurate and timely filing of tax returns, encompassing corporate tax,
  personal tax and withholding tax
• Tax audit management: Coordinating and resolving tax audits and examinations with tax authorities.
• Tax research and analysis: Staying up-to-date with tax laws and regulations, analyzing their impact on
  the organization, and recommending changes to tax strategies.
• Team management: Leading and mentoring a team of tax professionals, providing guidance and
  oversight on tax-related matters.
• Revenue monitoring and reporting: Monitoring the work progress (tax admin) status for purpose of
  revenue monitoring, preparing weekly report for manager’s meeting and monthly revenue forecasting
• Risk management: Identifying and mitigating tax-related risks and exposures.
• Collaboration with internal and external business partners: Working with accountants, and attorneys
  on clients' tax-related matters.
• Tax policy and procedure development: Developing and maintaining tax policies, procedures, and
  documentation.
• Special projects: Assisting with special tax projects, such as tax restructuring, mergers and acquisitions,
  and international tax planning, GST related issues

Requirements:

• Possessed a degree in Accountancy, Finance, or professional qualification such as ACCA.
• Is an accredited tax professional with SCTP in Income Tax.
• Having an accreditation in GST will be an added advantage.
• Possess strong technical tax knowledge, leadership skills, and excellent communication and analytical
  abilities.

Gu Jiashun | Registration No: R24120442

BGC Group Pte Ltd | EA No: 05C3053

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

about company

I am currently working with a leading furniture company with a global presence. 2 rounds of interview process.

Salary structure: Base + AWS + bonus. 5 days in office located near a Circle Line MRT. You will report to CEO and have 2 direct reports under you (SAP Manager and Infra Manager).

about job

• Develop and lead the workflow and workplace digital transformation roadmap to support the business strategic plan and operations.

• Develop and implement methodologies to identify needs and opportunities to improve the workflow and workplace effectiveness and efficiencies across the organisation.

• Design and document the workflow solution, ensuring the solution design meets requirements, compliance and security standards.

• Develop user training materials and conduct user training sessions to ensure end-users are proficient in utilizing the solution application/tool.

• Manage a team to ensure hardware and software systems are operating optimally efficient and effective.

skills and requirements

• Bachelor’s degree

• Need solid background in workplace digital transformation

• Understand SAP

• Able to think strategically and implement operationally, understand business and translate that into action plans, policies and processes

• Strong project management and change management skills

• Strong knowledge of Office 365 tools (eg. PowerAutomate, SharePoint, Teams)

• Chinese speaking required as you need to liaise with Chinese counterparts who can only speak and write in Mandarin

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

• Location: Novena
• Salary: Up to $6000 (Based on experience and qualification
• Working hour: Office hours
• Other: AWS + Variable Bonuses

Challenges:

• Oversee and manage the financial operations of three day surgery centres, ensuring accuracy and compliance in all financial activities.
• Handle General Ledger (GL) management, including month-end and year-end closing processes.
• Coordinate and lead internal and external audits, ensuring all financial records are in compliance with regulatory requirements and standards.
• Manage the preparation and submission of Goods and Services Tax (GST) returns, ensuring timely and accurate filings.
• Prepare financial statements, management reports, and other necessary documentation for review by senior management.
• Develop and monitor budgets, forecasts, and financial plans for the surgery centers.
• Ensure effective cash flow management and monitor the financial performance of the centers.
• Implement and maintain internal controls to safeguard the assets and integrity of financial records.
• Liaise with external auditors, tax advisors, and regulatory bodies as required.
• Provide financial analysis and insights to support decision-making processes.
• Supervise and mentor the finance team, ensuring continuous development and high performance.

What it Takes:

• Minimum of 10 years of experience in finance, with a strong background in handling General Ledger, audits, GST, and related financial activities.
• Proven experience in managing finances for healthcare or similar industries, particularly in multi-site operations.
• Strong knowledge of financial regulations, accounting principles, and tax laws.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Proficiency in financial software and Microsoft Office Suite, particularly Excel.
• Relevant qualifications in finance, accounting, or a related field

Interested applicants, please submit an updated copy of your resume to [email protected]
**We regret to inform that only shortlisted candidates would be notified.

Talents@Work Ptd Ltd (21C0501)

Heng Chun Han (R22104938)

Senior BIM Coordinator

• Working days: Monday - Friday (9am - 6pm)
• Salary: $4500 - $6000
• Address: Near Tanjong Pagar MRT

Responsibilities

• Lead technical team in BIM operations from setting up of project to modelling to troubleshooting of model issues to ensure timely delivery of BIM model for Client’s design reviews, statutory submissions and tender documentation
• Develop project BIM execution plans, coordinate and resolve issues arising from BIM operations with other consultants
• Ensure quality and standard of BIM workflow and deliverables are met by the project team
• Review all BIM supporting infrastructure & software of the office and recommend improvement plans
• Responsible for supervising and training of BIM department

Requirements

• Minimum 8-10 years’ relevant experience
• Certificate from BCA BIM modelling course or equivalent
• Diploma or Degree in Architecture / BIM or equivalent
• Good in BIM modelling (Revit for authority submission) & Technical Detailing

Low Yu Xuan Reg No: R24123804

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job title: Assistant Boutique Manager

Job purpose

Be part of the positioning as a Global Luxury Brand by being a key member of the Singapore's Boutique. You will assist the store Manager in achieving the store budget and brand goals of quality and quantity, through the management of the store sales team. You will also collaborate in the implementation of marketing activities throughout the year.

Job scope:

1. Oversee stores (Takashimaya & Paragon) when the Boutique Manager is off duty.
2. Assistance to the Boutique Manager in all the duties: sales and budget, retail operations and administration, customer service, merchandising and promotions, and staff.
2. Proper execution of paperwork for all stores. Accuracy of all receipts.
3. Maintain good customer relationship and regular update of products to customers.
4. Ensure good housekeeping of stores.
5. Ensures the stock model, according to the guidelines set by the Company and carry out inventories according to the established periodicity.
6. Collaborate into achieving the sales target.

Responsibilities:

1. Achieve sales target.
2. Maintain excellent relationship with customers.
3. Take instructions from boutique manager on the running of daily matters.
4. Ensure all paper works are filed accordingly.
5. Good housekeeping of stores.
6. Maintain good visual merchandising display.
7. Monthly stock take

Requirements:

· Educational level: Secondary School Education (post-secondary education will be appreciate)

· Years of relevant working experience: 2 years

Conditions:

· Fixed allowance/ incentive Nil

· Sales commission as per Incentive Policy of the Company in force.

· AWS 1-month gross salary upon completion of the calendar year (or prorrata)

· Performance Bonus-Nil

· Working location Singapore (Takashimaya & Paragon)

· Working hours 6 to 7 off days a month with the requirement to work on 2 shifts roster to fix into the operation hours. He/she will will be required to work on public holidays (but will be replaced accordingly). Overtime can be required from time to time.

· Medical benefits: the employee will be entitled to consult any of the company panels of doctors and the cost of such consultation and medicine prescribed will be borne by the Company medical insurance. Amount permitted to be according to the company's medical insurance.

· Probation period: 3 months

Key competences and skills:

· Communication Skills: ability to communicate effectively and persuasively with both the team and customers.

· Exceptional Customer Service: Provide high-quality customer service, anticipating customer needs and delivering a personalized experience.

· Relationship Management: Build and maintain strong relationships with customers, as loyalty is crucial in the luxury sector.

· Leadership and Teamwork Skills: Ability to motivate and guide the team, ensuring everyone works towards common goals and maintains high service standards.

· Problem-Solving Skills: Effectively hand difficult situations or resolving issues, especially in a luxury sales environment.

· Results Orientation: Focus on achieving and exceeding sales targets, using effective strategies to drive performance.

· Aesthetic Sense and Presentation: Having a good sense of style and presentation of their selves and attention to detail of the Boutique.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Key Responsibilities

• Develop and manage channel-specific campaigns and content for social media platforms such as Linkedin, Instagram, Facebook, Youtube and TikTok
• Increase engagement through high-quality social media content
• Manage the social media calendar, schedule posts using social media tools, and nurture our brand ambassadors to amplify the company’s presence
• Evaluate the effectiveness of campaigns and content, and to recommend creative iterations to optimise performance and to meet our business goals
• Monitor social media conversations and respond to queries

Other responsibilities

• Provide communications counsel to clinical, nursing, allied health and operations departments to ensure consistency in messaging
• Custodian of corporate identity and branding - including editorial oversight for collaterals
• Crisis communications including participation in emergency preparedness exercises

Key Requirements

• University degree preferably in mass communications, public relations or journalism
• Minimum three years’ relevant work experience, with a proven track record in managing social media platforms and campaigns
• A good writer with a deep understanding of social media platforms
• Good communication and interpersonal skills, creative, meticulous and results-oriented
• Able to work independently in a fast-paced environment

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Our client is a Manufacturing MNC. Due to their current expansion plan, they are looking for a Brand Manager (Regional) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities:

• Develop and execute brand strategy to achieve business goals and attract consumers.
• Lead initiatives to grow the brand, penetrate markets, and acquire new customers through value-driven campaigns.
• Work with the Regional Brand team to enhance brand recognition and relevance.
• Coordinate product launches and promotions, and align pricing strategies and trade terms with the sales team.
• Identify new market segments and opportunities for product categories.
• Plan and execute strategic promotional and sampling activities in line with the brand strategy.
• Manage media and digital campaigns to optimize brand visibility and preference.
• Support the sales team in developing joint business plans and engage with customers on brand-related matters.
• Ensure product portfolio efficiency and oversee the development of new products, including concept creation, formula registration, and packaging design.
• Any other ad-hoc duties as assigned.

Requirements:

• Min Diploma or Degree in Business Administration or equivalent.
• Min 5 years relevant experience with marketing management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Senior/Quantity Surveyor/Contracts Manager (M&E)

Job Scope:

To source for quotations, price comparison and costing summary.

To prepare project costing.

To prepare documents for tender and contracts.

To involve with project team for variation works, progress claim and cost control.

To liaise with main contractors, subcontractors, clients and suppliers / vendors for project cost issues.

To oversee document control.

To be responsible for all QS reporting.

Qualifications:

Diploma / Degree Holder in Quantity Surveying / M&E Engineering.

Minimum 5 years of working experience is required for this position.

Required skills:

Quantity take-off, Cost Control, Progress Claim, Contract Administration, AutoCad.

Knowledge in MS Office Applications (Word, Excel & PowerPoint).

Good communication and interpersonal skills.

Able to work independently.

• 8-10+ years of relevant office services/ facility management experience gained with MNCs or fast paced work environments
• Working knowledge in core operational areas, such as facilities management, event management (e.g.: recruitment and training events), and staffing & resource allocation
• Skillful in the analysis and re-engineering of systems, processes, and procedures

Our client is a top notch and international professional service MNC (based in town) with a strong reputation. It offers flexi work arrangements and promotes a collaborative and proactive work culture. For this role, we are looking for a dynamic and passionate office manager with min 8 years of office admin exp gained with fast paced and dynamic MNC environments.

Job Summary as an Office Manager

The purpose of this role is to be the first point of contact for office services/admin management of the business, based in Singapore. In this role, the individual will be responsible for all office support duties, ensuring smooth and professional operations of the firm’s back of house operations. You will manage the receptionist and work closely with multiple stakeholders.

The main duties will include:

• Manage end-to-end planning and execution of all office services related work and in-office events
• Forecast and plan budgets for facility-related spend, office expansion/fitting/installation spend and centralized vendor relationship management
• Work closely with the Technology team to implement office space/rooms bookings technology
• Co-Lead Office Safety & Security team with HR Manager to ensure that Office space is compliant with global safety and security guidelines as well as local building requirements.

In addition, you provide leadership /guidance to office managers in growth offices (based overseas) to align on best practice, cost efficiency methodology and knowledge sharing. You will also share with other offices globally on best practices in facilities/office services management.

Essential Functions

Office Services & Management

• Be the single point of contact for any events and meetings in the office (i.e. ensuring meeting room layout for training events, off-sites, office parties etc.)
• Respond to office feedback on what can be improved in terms of facilities effectiveness
• Forecast movements, recommend, and facilitate office space allocation (workstations, LT offices, etc.), in conjunction with HR
• Manage and maintain floor plans. Responsible for name labels on workstations and LT offices
• Arrange office maintenance (e.g. lights, air-conditioning, photocopying machines, printers) and equipment repair, dealing with tenancy issues, working together with the Technology team
• Conduct daily inspection with a checklist to ensure that LT rooms are in useable condition (furniture, equipment are in place)
• Coordinate regular routine maintenance with building management and cleaners including: carpet steam cleaning, ad hoc cleaning of fridges, cupboards, windows, equipment etc.
• Responsible for day-to-day management of Housekeeping, Facilities, Food & Beverages, Pantry in office
• Responsible for stock/pantry supplies, stationery, furniture order and purchases
• Solicit bids, negotiate contracts, and manage vendor relationships
• Review vendor contracts and ensure that firm’s interest is safeguarded
• Work closely with EA Manager/EAs on office facilities matters
• Provide additional support as required for in-house Marketing or Recruiting functions

Budget Planning and Vendor Management

• When needed, work with project teams on expansion plans, seating and capacity planning, budgets (for example, real estate utilities, day-to-day expenses etc.)
• Effective cost management through efficient ordering of stock/pantry supplies, stationery
• Process, code and submit invoices for payment approval relating to various vendors including catering, business card supplier, florist, couriers, gifts and others
• Track and monitor facility management KPIs and present to Senior Management on a monthly/quarterly basis
• Manage vendor relationships and contractual staff with respect to office items, facility, transport etc.; bring the best possible deals and discounts

Reception

• Manage and oversee the Receptionist and cleaning staff to ensure general office & meeting rooms are always ready for use
• Oversee the professionalism/presentation of the front-of-house areas (i.e. reception and client meeting rooms)
• Manage daily inter-office mail including arranging couriers as and when required and redirect incoming faxes
• Collect office mail from the post box daily
• Arrange afterhours lift access for clients as and when required
• Arrange afterhours office air-conditioning requests
• Act as back up Receptionist in her absence (i.e.: annual leave/sick leave, etc.) / arrange for additional back up support of Receptionist as and when required, with the support from the EA Manager

Regional Office Safety & Security

• Part of the Office Situation Response Team led by the Office Head that manages the day-to-day safety and security of the office and responds to any emergencies
• Conduct audits, verify compliances, and do safety checks (e.g. fire drills, first aid kits); coordinate with HR and global teams to handle Crisis Management
• Leads life safety initiatives, such as fire and first aid training and drills and liaise with building management and local fire and police departments.
• Maintains and updates portals with support from growth office OMs/building management across 6 offices
• Leads and conducts annual regional call-tree exercise across 6 SEA offices and prepares reports/updates to Office Heads

Others/Projects

• In the next 12 - 18 months, the job incumbent will be expected to be heavily involved in office move project from design, planning and engagement with the global facilities team and local project team and vendor.
• Perform other related duties as requested or as responsibilities dictate

Qualification and Preferred Experience

• 8-10+ years of relevant office admin experience gained with MNCs or fast paced work environments
• Passionate in the areas of office services/facilities management
• Working knowledge in core operational areas, such as facilities management, event management (e.g.: recruitment and training events), and staffing & resource allocation
• Skillful in the analysis and re-engineering of systems, processes, and procedures
• Strong records/knowledge management skills
• Purchasing, lease and contract management experience

Desired Attributes

• Excellent presentation skills with a friendly and professional demeanor
• Ability to work under pressure effectively and calmly
• Ability to multi-task
• Ability to work in a team environment
• Proficient organization and time management skills
• Have excellent attention to detail
• Ability to work to own initiative and be proactive
• Strong analytical and interpersonal skills
• Strong communication skills to effectively manage office-wide stakeholders
• Strong sense of detail, able to multitask, have good network of facilities vendors (i.e. electrician, cleaning companies etc.)
• Ability to thrive in a fast paced and dynamic work environment
• Hands-on, committed, and professional with strong stakeholder management skills

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 21 August 2024

Curriculum Manager (Primary English language)
Location: Thomson Plaza (574408) ; visit another branch at Tampines, Punggol, Parkway, Bukit Timah when needed.

Working days: Tuesday - Saturday
Working Time: 44 hours per week | Must be comfortable to work 4 weekdays (2 early weekdays 10am-7pm, 2 late weekdays 12.30pm-9.30pm) and 1 weekend (8am-6pm)
Salary: $5500 - $6500 (depends to qualification and experiences)

Job Responsibility:

Curriculum Manager:

• Set the framework for Primary English language curriculum and pedagogy, ensuring that it is in line with MOE guidelines and delivering a learning experience that is fun, challenging and brings desired results.
• Clearly articulate the differentiating factors of the Primary English language curriculum and ensure they are communicated through the materials and lesson delivery.
• Provide leadership in curriculum planning, design, research and innovation.
• Stay current with curricular trends and ensure changes in Singapore’s MOE guidelines are promptly integrated into curriculum.
• Identify and lead a team of writers who will assist in curriculum development, be responsible for the training and development of the writers and ensuring that submission deadlines are met.
• Review and identify any learning gaps in students’ learning and develop effective and innovative programmes to bridge the gaps.
• Actively scan the internal and external market and develop programmes to provide growth opportunities in expanding student population.
• Develop Holiday programmes that are innovative and effective, capturing new growth opportunities.
• Take on writing curriculum duties for 2-3 levels, on top of overseeing the curriculum team.
• Conduct level meetings on a termly basis to communicate curriculum goals with teachers, and to solicit feedback from teachers about enacted lesson outcomes.

Teaching Duties

• Deliver quality lessons of up to 5-7 classes per week.
• Display strong classroom delivery skills through thorough lesson planning in accordance with methodologies endorsed by the Company.
• Effectively utilise teaching materials to create a stimulating and engaging learning environment that will enhance students’ learning experience.
• Mark and grade students’ assignments with value-added feedback and ensure they are returned to students by the next lesson.
• Perform required classroom administration responsibilities efficiently (attendance taking, checking students’ files etc).
• Be proactive in arranging “catch-ups” for students who missed any lessons when there are no available “make-up” classes for them to join.
• Foster good relationships with students’ parents through regular written and/or verbal feedback to parents on the progress of the students as well as solutions/suggestions for parents on how they can partner with you to help the child at home.
• Work together with the customer service team to provide all stakeholders with a positive customer experience and strive to minimise the withdrawal rate of classes assigned.
• Take on projects and initiatives as directed by the Management team.

Requirements:

• Degree in English Language, English language Literature, or related field.
• Minimum 5 years of work experience in curriculum planning, development, training and teaching English language and creative writing in an enrichment industry in Singapore.
• Minimum 2 years of work experience in managing a curriculum team.
• Proficiency in designing various types of assessments, including formative, summative, performance-based, and portfolio assessments.
• Familiar with the primary English language subject with MOE syllabus.
• Proficient in Microsoft Office, familiar with other software like Illustrator or Photoshop is a plus.