Total 28,174 service operations manager job vacancies in Others category in Singapore

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• Working hours: 5.5 days 8am to 5pm // 8am to 12pm + OT
• Location: Tuas
• Salary: $3,600 to $4,000 (including incentive) + Transport Allowance (fixed): S$800 (must possess own transport) + Transport Reimbursement: S$700 (based on receipt / bill, i.e.: petrol / carpark / ERP).

Requirements

• Diploma/ Degree holder in any discipline with more than 2 years’ experience.
• Project management experience in industrial area.
• Holder of Industrial Permits is an added advantage, i.e.: SOC
• Station on Customer Site to ensure primary responsibilities are fulfilled as and when required (Including Saturdays, Sundays and Public Holidays) depending on job requirement.

Job scope

• To act as the primary contact person for Liaising and coordinating with internal and external parties ensuring waste collection requirements at customer site are complied.
• Oversee Company’s onsite waste collection process that includes daily collection process, logistics arrangements, site waste containers inspection and maintenance, and submit electronic submission of waste consignment (e-tracking) based on weigh bridge information. Work closely with customer site operations day coordinators and Environmental Specialist to understand their requirements and seek clarifications if needed.
• To assist in the planning of shutdown maintenance (Minor and Major) waste containment requirements with the maintenance team, day coordinators and operations staffs.
• To ensure all Company personnel adhere to the safety, Environmental and Health policies and requirements.
• Review the Company personnel work activity and review their JSRA.
• Follow up with customer email communication and provide periodic update on any follow up actions required.
• Arrange for SIC orientation and any other focus trainings to Company personnel.
• Review the effectiveness of collection process.
• Discuss with customer and Company personnel on improvement ideas before proposing to customer for final approval.
• To participate in contractor meetings as and when required by customer.
• Discuss and feedback to IWM Assistant Manager for actions required.
• To be responsible for investigation meetings, investigation findings, prevention and implementation of corrective actions involving Company’s personnel at customer premises.
• To liaise with all relevant statutory bodies such as NEA, etc. relating to license and permits and keep customer updated on the latest changes in regulation and acts.
• Assist the IWM Assistant Manager to manage customer care program.
• To monitor customer satisfaction, complaints, changes in customer's people, equipment, processes, materials used and business strategy.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

About the Role:

To provide a best-in-class front line support service to all LMAX clients (FX and Digital) as well as complete daily processes and reporting. The role also has scope to take on individual product and operational projects.

Main Duties and Responsibilities:

• Act as an ambassador for LMAX.

• Managing a team of Broker Operations Analysts. Mentor team members and drive continuous improvement of our team’s ways of working.

• Dealing with client enquiries via telephone, email, and messaging systems like Slack.

• Managing, prioritising, and escalating client requests and challenges.

• Developing and distributing management reporting for LMAX Digital.

• Assist the Head of Operations in developing a scalable operational structure across multiple departments.

• Working independently on projects focussed on bringing about operational efficiency and resilience.

• Coordinate between several departments to resolve problems and ensure day to day efficiency in operations.

• Ensure operational processes are fully documented.

• Adhere to all company policies and procedures.

Essential Skills / Experience:

• Passionate about delivering a phenomenal Customer Experience.

• Minimum of 3 years’ experience within FX or Digital Assets.

• Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization.

• Working closely with senior management to help broker operators deliver on their components of overall company goals and objectives.

• Strong interest in and familiarity with both cryptocurrency and traditional financial industries.

• Business fluency in written and verbal English.

• Strong multitasking ability and attention to detail.

• Must be able to act independently and be self-motivated.

Desirable Skills / Experience:

• Experience in an Exchange environment.

• Proficient in excel and programming languages.

• Must possess previous customer support experience in a role with direct contact with customers.

Description & Requirements
We are looking for a highly skilled and experienced Senior Operations Manager to lead and optimize our operations. The ideal candidate must be fluent in Chinese and have 3-5 years or more of experience in operational management within a top-tier international hotel. A Bachelor's degree or above is required, and knowledge of French is an added advantage.

Key Responsibilities:

• Manage and oversee daily operations to ensure efficiency and excellence.
• Coordinate with various departments to improve operational processes and performance.
• Ensure compliance with all regulatory standards and operational protocols.
• Lead and mentor the operations team to achieve business objectives.

Qualifications:

• Bachelor's degree or higher in Hospitality, Business Management, or a related field.
• Fluency in Chinese (written and spoken) is mandatory.
• 3-5 years of experience in operations management within a top-tier international hotel is mandatory.
• Proficiency in French is a strong advantage.
• Strong leadership, problem-solving, and communication skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

1. Responsible for the management, classification, sorting, filing and storage of the company's sales contracts and other marketing documents. 2. Responsible for the preparation and preparation of monthly, quarterly and annual statistical statements and reports of various sales indicators, and respond to the leaders' inquiries on sales dynamics at any time. 3. Responsible for collecting, sorting out and summarizing market conditions, prices, new products, substitutes, customers and other information, and put forward analysis reports to provide reference for business personnel and leaders of the department to make decisions.

58 RECRUITMENT PTE LTD.

2 GAMBAS CRESCENT #06-22 SINGAPORE 757044

LICENSE NO:19C9772

TEL:67026282

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Responsibilities:

- Oversee all aspects of restaurant operations, including food safety, inventory management, cost control, staff scheduling, and customer service.

- Develop and implement strategies to achieve sales targets and profitability goals.

- Monitor and analyze financial performance, including budgeting, P&L management, and cost control measures.

- Ensure compliance with health and safety regulations and food handling guidelines.

- Train and motivate staff to provide excellent customer service and maintain high standards of food quality.

- Create and maintain staff schedules to optimize productivity and meet customer demand.

- Collaborate with the kitchen team to ensure efficient food preparation and timely delivery.

- Conduct regular quality assurance checks to maintain food quality and cleanliness standards.

- Resolve customer complaints and ensure customer satisfaction.

- Stay updated with industry trends and implement innovative ideas to enhance the dining experience.

Requirements:

- Minimum 5-10 years of experience as a Restaurant Manager or in a similar role.

- Strong knowledge of food safety regulations and procedures.

- Proficient in inventory management, cost control, and budgeting.

- Excellent organizational and leadership skills.

- Exceptional customer service and communication abilities.

- Diploma or equivalent qualification in Hospitality Management or related field.

- Proven track record of successfully managing a restaurant operation.

- Ability to work in a fast-paced, high-pressure environment.

If you meet the above requirements and are passionate about delivering exceptional dining experiences, we would love to hear from you.

Responsibilities:

- Oversee all aspects of restaurant operations, including food safety, inventory management, cost control, staff scheduling, and customer service.

- Develop and implement strategies to achieve sales targets and profitability goals.

- Monitor and analyze financial performance, including budgeting, P&L management, and cost control measures.

- Ensure compliance with health and safety regulations and food handling guidelines.

- Train and motivate staff to provide excellent customer service and maintain high standards of food quality.

- Create and maintain staff schedules to optimize productivity and meet customer demand.

- Collaborate with the kitchen team to ensure efficient food preparation and timely delivery.

- Conduct regular quality assurance checks to maintain food quality and cleanliness standards.

- Resolve customer complaints and ensure customer satisfaction.

- Stay updated with industry trends and implement innovative ideas to enhance the dining experience.

Requirements:

- Minimum 5-10 years of experience as a Restaurant Manager or in a similar role.

- Strong knowledge of food safety regulations and procedures.

- Proficient in inventory management, cost control, and budgeting.

- Excellent organizational and leadership skills.

- Exceptional customer service and communication abilities.

- Diploma or equivalent qualification in Hospitality Management or related field.

- Proven track record of successfully managing a restaurant operation.

- Ability to work in a fast-paced, high-pressure environment.

If you meet the above requirements and are passionate about delivering exceptional dining experiences, we would love to hear from you.

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Your Role

We are looking for a highly experienced partner enablement manager to join our JAPAC team. As a partner enablement expert, you will play a key role in shaping up an ongoing enablement strategy and empower our partners to deliver long-term customer success by ensuring partner readiness to work with their clients. 

The role sits with our JAPAC Ecosystems & Shared Services team and you will be responsible for building world-class learning and certification programs to create external partner champions, increase partner-sourced sales opportunities, and improve customer outcomes.

Partner Enablement aligns with our channel business managers to enable our external partners including Distributors, Global System Integrators, Value Added Resellers, Managed Services Partners, and Cloud Service Providers.

Your Impact

• Design, develop and implement a learning strategy to ensure reseller partner onboarding and productivity, leveraging innovative solutions to deliver accelerated learning and productivity for all customer-facing functions/roles at a partner firm.

• Deliver a personalized and enhanced learning experience for partners around products, solutions and how to do business with Palo Alto Networks. Ensure partners understand who we are, what we do and our culture.

• Enable our partners to become a global community of platform evangelists sharing ideas, experiences and solving problems together.

• Develop and deliver enablement assets, tools and programs including case studies, playbooks, story campaigns, ePublications, sales applications, etc.

• Teaming with our partners, internal stakeholders, and cross-functional teams to expand course and certification offerings for our partners. 

• Collaborating with our Tech Solution Architect team to design impactful curriculum and facilitation

• Designing learning journeys for various sales, pre-sales, and post-sales partner personas

• Collaborating with marketing and partner program teams to promote partner certification offerings

• Providing subject matter expertise to internal and external stakeholders on enablement and certification best practices 

• Designing new processes to scale the delivery for ILT, VILT, and e-learning offerings

• Working with cross-functional operational and technical teams to automate learning operations for efficiency and scale

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

Contract Manager in particular supports the project team in issuing notices in accordance with the provisions of the contract, submitting and responding to extension of time and other claims under the contract, submitting payment applications, identifying the works falling within or outside KONE’s scope of works, preparing variation claims and contractual notices, supporting with collection of payments, resolving disputes and limiting potential liabilities.

What will you be doing?

• Understand fully the terms of KONE’s contract with the customer and also the terms of the subcontract with any of KONE’s subcontractors for the respective project.

• Ensure KONE’s enforcement of its contractual rights and compliance with contractual obligations, e.g. by supporting the project team in issuing notices in accordance with the provisions of the contract, submitting and responding to extension of time and other claims under the contract, submitting payment applications, identifying the works falling within or outside KONE’s scope of works, preparing variation claims, resolving disputes and limiting potential liabilities including managing and reporting claims.

• Support the project team in reviewing incoming and outgoing correspondence and advising on matters that have contractual and/or financial implications.

• Support the project team in issuing all relevant contractual notices timely and in accordance with the provisions of the contract throughout the project to secure KONE’s position.

• Support the project team with the variation process to ensure KONE’s position is secured financially and contractually.

• Assist in the selection and appointment of subcontractors to ensure appropriate terms and conditions of appointment and in the management of their performance, including negotiation of any loss and/or expense claims while work is in progress.

• Assist the project team in maintaining accurate contract files for all correspondence and other related contractual documentation.

• Assist in the management and documentation of the snagging and handover process to secure KONE’s liability position.

• Where necessary work with external Quantity Survey practices/consultants and in conjunction with the project manager, review, monitor and agree the Quantity Surveyors/Consultants preparation of KONE’s claim, prior to its submission.

• Work with the project management team and finance throughout the lifetime of the project to ensure compliance with the contract and ensuring that payment and other claims are submitted in the correct format and with the correct timing to secure monies due to KONE as per the contract.

• Safeguarding KONE’s financial interests both with the customer and all subcontractors/suppliers.

• Support the project team in preparation and submission of applications for payment and the final account in accordance with the terms and conditions of the contract. Liaise and negotiate with the customer in respect of same, as required.

• Ensure invoice disputes are resolved with the maximum benefit to the project

• From time to time support with the contractual review of Customer contract terms and conditions also in the Tendering phase and identification of key concerns and liabilities

• identification and removal of non-market standard or otherwise onerous or unacceptable obligations or liabilities and ensuring KONE’s contractual rights are included. Ensuring compliance with the KONE Code of Conduct and Competition Policies, prevention of improper payments (kick-backs, facilitation payments, commissions or the like), and securing customs clearance, handover approvals, tender awards and similar.

• Provide contract management training to Sales, Quantity Surveyors, Project Managers and other personnel managing the Sales & Tendering or Execution Phases of our Customer projects.

Are you the one?

• Familiarity with local jurisdiction laws and regulations, industry form construction contracts, including:

-Industry market practice; and thorough understanding of contractual issues, legal risks and liabilities.

-Knowledge of project operations and financial processes, including:

-Financial skills - the ability to understand financial data at contract level and identify appropriate actions indicated by variances to ensure key metrics are achieved.

•Operational analysis – the ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognize trends/possible cause-effect relationships.

• Fluent in project’s required language with good working ability in spoken and written English.

• Fluency in Microsoft Office (especially Excel & PPT) essential. Fluency in Project software such as Primavera/MS project an advantage,

• Construction Industry experience required and beneficial

•Desire to participate as a full member of the project leadership team

What’s On Offer

· Career progression in opportunities within a global organization

· Total reward elements that engage and motivate our employees and help us make KONE a great place to work

· Comprehensive learning and development programs covering a wide range of professional skills

· You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking!

KONE Singapore ranked 20th in The Straits Times Best Employer 2023 and KONE has been ranked among Singapore’s Best Employers for the second year running in 2024!

We are a Korean Joint Venture company bringing in all the HIP and VIRAL Korean brands to Singapore!

MULTIPLE BRANDS!

Market Blue

B for Bagel

Bakery 1946

Jeonpo Meat Shop (New)

Seoul Noodles (New)

Mama Sotbap (New)

Join our vibrant team within a thriving holding company that nurtures a diverse portfolio of brands, each a leader in its respective industry. As we expand our collective vision for innovation and growth, we invite passionate individuals to embark on a journey where creativity meets opportunity.

We are seeking a passionate and experienced Outlet Manager to lead our Korean restaurant. The ideal candidate will oversee daily operations, ensuring exceptional guest experiences while maintaining high standards of service, quality, and compliance. This role requires strong leadership, communication skills, and a deep appreciation for Korean cuisine and culture.

Key Responsibilities:

• Operational Management: Oversee daily restaurant operations, including staffing, inventory management, and financial performance.
• Staff Supervision: Recruit, train, and manage restaurant staff, fostering a positive work environment and promoting teamwork.
• Customer Service Excellence: Ensure high-quality service and guest satisfaction by addressing customer inquiries and resolving issues promptly.
• Menu Development: Collaborate with the culinary team to develop and update the menu, incorporating seasonal ingredients and customer feedback.
• Quality Control: Monitor food quality, presentation, and hygiene standards to comply with health regulations and maintain restaurant reputation.
• Financial Management: Prepare budgets, analyze financial reports, and implement strategies to increase profitability while controlling costs.
• Marketing and Promotions: Develop and execute marketing strategies to enhance brand visibility and attract new customers.
• Inventory Management: Manage stock levels, order supplies, and ensure proper storage and handling of food items.
• Reporting: Provide regular reports to senior management on operational performance, sales, and staff development.

Are you passionate about gymnastics and dedicated to nurturing young talent? Do you possess excellent leadership skills and a commitment to fostering a positive learning environment? If so, The Yard Singapore is seeking a dynamic individual to join our team as the Schools Director of Gymnastics.

About The Yard Singapore: The Yard Singapore is the premier sports and recreational provider dedicated to providing high-quality gymnastics training programs for children of all ages and skill levels. Our mission is to inspire and empower young athletes to achieve their full potential in a fun and supportive environment.

Responsibilities:

• Develop and implement comprehensive gymnastics training programs for athletes of varying ages and skill levels within our schools environment.
• Provide hands-on instruction and guidance to gymnasts during training sessions, focusing on skill development, technique, and safety.
• Plan and organize gymnastics competitions, exhibitions, and other events to showcase athletes’ progress and achievements within our schools.
• Recruit, train, and supervise assistant coaches and support staff to ensure the effective operation of the gymnastics program.
• Collaborate with parents, guardians, and other stakeholders to communicate program goals, expectations, and progress updates.
• Maintain a safe and clean training environment, adhering to all safety guidelines and protocols.
• Stay current with trends and developments in the field of gymnastics coaching, attending workshops, seminars, and training sessions as needed.

Qualifications:

• Minimum of [5 years] of experience coaching gymnastics .
• Bachelors Degree
• Strong leadership skills with the ability to motivate and inspire athletes and coaching staff.
• Excellent communication and interpersonal skills, with the ability to effectively interact with athletes, parents, and staff members.
• Commitment to upholding the highest standards of safety, sportsmanship, and ethical conduct.
• Flexibility to work evenings and weekends as required by the gymnastics program schedule.
• Prior experience organizing and managing gymnastics events and competitions is preferred.

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for professional development and advancement within the organization.
• Access to state-of-the-art facilities and equipment.
• A supportive and collaborative work environment dedicated to the success of our athletes and coaches.

If you are passionate about gymnastics and ready to take on a leadership role in shaping the future of young athletes, we want to hear from you! Please submit your resume and cover letter outlining your qualifications and coaching philosophy to [[email protected]].

We thank all applicants for their interest in joining our team; however, only those selected for an interview will be contacted.

SMMIS is recruiting Admissions Manager.

This position is responsible for the strategic planning and programme of admissions of new students to the school from enquiry to enrolment, and to oversee the communications and marketing team.

Qualifications/Skills

• Diploma or equivalent in a relevant discipline.
• Minimum 2 - 3 years relevant working experience in the education industry.
• Prior experience working in Singapore International School system will be a plus.
• Excellent communication and written skills.

To apply, please email your CV to [email protected].

Only shortlisted candidates will be contacted for interview.

Venue Management and Operations

● Understand the policies, ideologies, and goals of Entrepreneur Resorts Group and contribute to the overall direction.

● Accountable for planning, coordinating and managing all employees and delivering a

high quality product and service for our members and guests.

● Ensure efficient and effective F&B operations along with excellent customer service

standards are delivered at all times.

● Manage and oversee the FOH employees to respond to guest comments, requests and complaints in a timely and professional manner.

● Manage and oversee the BOH employees to ensure that all stock levels, cleaning, food hygiene, preparation and presentation are in line with the agreed standards.

● Manage and coordinate with outside vendors and all departments within the property.

● Maintain knowledge and standards of all menu items, preparation method/time,

ingredients, sauces, portion size, garnishes, presentation and prices on the menu.

● Manage and coordinate any and all repairs and maintenance of the venue and facilities.

● Create exceptional guest experiences to drive repeat and return business through

customer engagement, outstanding food and beautiful surroundings.

● To ensure that food service is always efficient and effective, and facilities conform and

comply with the regulatory hygiene and sanitary requirements, with excellent customer

service and service recovery procedures.

● To conduct daily staff briefing and roll calls so as to provide information on venue

promotions, events, VIPs, etc.

Human Resources

● Manage all Human Resources responsibilities within the property, to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies/labour law and legal requirements

● Manage team members to ensure they are alert to all their duties and adhere to

Company policies and procedures regarding; health, safety, the property, and welfare of

the members and guests

● Ensures all team members are aligned and delivering the Genius Group Culture Code

● Conduct regular performance evaluations in accordance with company guidelines.

● Mentor and develop managers / supervisory team members in regard to leadership,

consistency, training and overall departmental standards and policies.

Financial Management

● Establish restaurant Promotion (Business) plan, Project Map (Marketing plan), set up

P&L, daily revenue reporting (BHR), petty cash management, purchasing controls and

revenue forecast numbers to meet company goals and budget.

● Exercise cost controls for all aspects of restaurant and bar operation. Maintaining low

wastage levels through good inventory management, accurate recording and active

monitoring.

● Achieve monthly sales targets and report daily sales of the property to the group

management through the daily revenue (BHR) report.

Sales/Marketing Management

● Oversee and lead all promotional campaigns and coordinate with the marketing and

community departments to develop and implement strategies and engagement through

social media and traditional marketing channels.

● Promote daily and weekly specials to generate incremental revenue and oversee key

monthly and quarterly events in conjunction with Genius Group and based on the UN

Sustainable Goals.

● Achieve and maintain excellent Google & Trip advisor reviews, consistently at a high

score and ideally placed within the top 10 restaurants for Singapore.

● Monitor, evaluate and audit all promotions and offerings to our guests, build

relationships with our partners and grow the membership community at the restaurant.

● Devise, promote, and implement procedures and strategies to increase revenue and

effectively recognize areas of opportunity for cost containment.

About Us

DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 30th June 2024, the Group and its associates and joint ventures operated some 11,000 outlets and employed some 200,000 people. The Group had total annual revenue in 2023 exceeding US$26 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, convenience, health and beauty, home furnishings, restaurants and other retailing.

The Role

• Responsible for achieving customer satisfaction, sales and profit target for the store
• Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies
• Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through
• Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage
• Involve in the analysis and forecast of market trend to assist store to stay ahead of competition
• Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness
• Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales
• Ensure adherence to HR policies at store level to maintain a well coordinated and cohesive organization structure
• Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly
• Provide appropriate coaching and support to the team to develop a high performance team
• Any other adhoc duties as per assigned

About You

• Comfortable to work on a 6 days’ week schedule (work day as per rostered)
• Willing to stand for long hours and enjoy interacting with customers
• Physical fit to carry 10-15 kg products
• At least 5 years managerial experience in the Retail industry

Benefits

• Yearly Bonus
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Follow us on Telegram: DFI Retail Group SG Careers!

Managing Bar Operations

· Implements agreed upon beverage policy and procedures throughout the property.

· Manages in compliance with all local, state and Federal beverage and liquor laws.

· Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.

· Monitors adherence to all liquor control policies and procedures.

· Attends pre- and post-convention meetings as needed to understand group needs

· Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

· Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

· Manages to achieve or exceed budgeted goals.

· Ensures compliance with all Bar policies, standards and procedures.

· Maintains food handling and sanitation standards as per Marriott International hygiene standards.

· Manages inventories according to budget and business levels.

· Assists with developing menus and promotions as necessary.

Leading Bar Team

· Trains staff on liquor control policies and procedures.

· Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

· Ensures employees understand expectations and parameters.

· Communicates critical information to the Bar staff regarding each event.

Ensuring Exceptional Customer Service

· Provides excellent customer service.

· Interacts with guests to obtain feedback on product quality and service levels.

· Responds effectively to guest problems and complaints.

· Empowers employees to provide excellent customer service.

· Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

· Provides feedback to individuals in an effort to improve service performance.

· Reviews Guest Voice & TripAdvisor comments and guest satisfaction results with employees.

Managing Human Resource Activities

· Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Participates in the development and implementation of corrective action plans.

MANAGEMENT COMPETENCIES

Leadership

· Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.

· Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.

· Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.

· Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

· Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

· Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

· Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.

· Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

· Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

· Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

· Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

· Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.

· Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

Bar - Knowledge of general bar operations including local and state liquor regulations; liquor, beer, and wine brands; inventory management for bar operations; preparation and presentation of drinks; management of banquet bar operations; knowledge of Training in Intervention Procedures in the Service of Alcohol or equivalent programs to ensure fluency in safe service of alcohol.

Bar Concepts - Promotion of beer, wine, and spirits to drive awareness and sales; marketing restaurant and bar concepts and events; knowledge of industry trends in food, beverage, and design to maintain competitive.

Finance/Accounting - Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.

Food and Beverage Sanitation - Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment. Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.

Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.

Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Job Specification

Educational/ Academic Requirements - Diploma or Degree in Food & Beverage, Hotel Management or related major. Food & Beverage related professional certifications desired.

Experience - 4 years’ experience in related professional area.

Specific Knowledge & Skills Required - Knowledge on bar operations.

Responsibilities

• Develop and implement business strategies to achieve organizational goals.
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead production activities to meet business objectives, optimizing workflow and production processes.
• Ensure safety regulations are meticulously followed to safeguard employee health and safety.
• Manage budgets and forecasts, including focusing on cost reductions and operational improvements.
• Maintain quality service by establishing and enforcing organization standards.
• Build relationships with key industry players, vendors, and customers to develop new business opportunities.
• Train, motivate, and evaluate employee performance; address and resolve issues within the workforce.

Requirements

• Proven experience as a General Manager or similar executive role in the manufacturing sector.
• Strong understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development.
• Experience in planning and budgeting.
• Knowledge of data analysis and performance/operation metrics.
• Familiarity with MS Office and various business software (e.g. ERP, CRM).
• Outstanding organizational and leadership abilities.
• Aptitude in decision-making and problem-solving.
• Ability to work under pressure and meet deadlines
• Ability to work on weekend, night shift and travel overseas

Marketing Manager responsibilities include:

• Oversee all marketing campaigns for company.
• Implement strategy.
• Promote company’s product & services.
• Oversee resourcing and plan allocation of work assignment to the team to ensure appropriate capacity in carrying out all tasks.
• Collaborate and initiate innovative solutions to senior stakeholders and the management teams to achieve business requirements and deliver the desired outcome.
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones.
• Represent the marketing team to cross-functional groups including product management, sales and customer support.
• Manage and coordinate marketing and creative staff.
• Lead market research efforts to uncover the viability of current and existing products/services.

Requirement:

1. Proven experience as Marketing Manager or relevant role.

2. Familiarity with company policies and legal guidelines of the field.

3. Ability to learn a variety of job descriptions.

4. Excellent communication and interpersonal skills.

5. Outstanding organizational and leadership skills.

6. Good knowledge of MS Office is an advantage.

7. Diploma/Certificate in first line management or relevant field will be considered an advantage

Position Overview:

We are seeking a dynamic and organized Operations Manager to oversee the daily operation of our store. The ideal candidate will have a passion for alcohol, excellent leadership skills, and a strong focus on customer service. You will be responsible for ensuring efficient workflow, maintaining high-quality standards, and fostering a positive team environment.

Key Responsibilities:

• Oversee daily store operations, ensuring a seamless and efficient workflow.
• Manage and train staff, providing ongoing support and development.
• Maintain high standards of food and beverage quality, safety, and cleanliness.
• Monitor inventory levels and order supplies as needed, managing costs effectively.
• Develop and implement operational policies and procedures to enhance productivity.
• Analyse sales and performance data to identify areas for improvement.
• Foster a welcoming atmosphere for customers, addressing any concerns or feedback promptly.
• Collaborate with marketing teams to promote events, specials, and new menu items.
• Ensure compliance with health and safety regulations and company policies.
• Prepare reports for upper management on operational performance and strategies.

Requirements:

• Proven experience in a managerial role within the food and beverage industry.
• Strong understanding of operations and customer service excellence.
• Excellent leadership and team management skills.
• Proficient in inventory management and financial reporting.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office and point-of-sale (POS) systems.
• Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications:

• Experience in specialty nightclub and food service management.
• Knowledge of marketing strategies for F&B.
• Certifications in food safety and handling.

What We Offer:

• Competitive salary and benefits.
• Opportunities for professional development and advancement.
• A vibrant work environment with a passionate team.

Roles & Responsibilities

IQPC is looking for a highly motivated Marketing professional with online and offline marketing experience and a passion for driving results through innovation.

The Regional Marketing Director covers the planning and execution of comprehensive marketing strategies to drive website traffic, generate leads, and ultimately attendees, guests and sponsors to relevant digital/ in-person events using a full range of direct and digital marketing channels across APAC.

The ideal candidate will be highly creative, up-to-date on the latest online media platforms, have knowledge in creating multi-channel marketing campaigns, be social media savvy, able to forge external partnerships, have exceptional written communication in English and organizational abilities.

Responsibilities:

• Conducting detailed response analysis and formulating targeted marketing strategies by using our CRM system
• Develop and implement online content marketing strategies with focus on driving traffic to your event website and generating qualified enquiries
• Manage key markeing channels including SEO, paid search, affiliate marketing, email marketing and social media
• reporting, analysis and on-going optimisation of all marketing channels
• forging long-term marketing partnerships with associations, publications and social media influencers
• working closely with other internal departments to achieve project objectives

Requirements:

• Tertiary qualififcation in Marketing or Business
• Experienced in digital and B2B marketing in APAC OR SEA
• B2B marketing or related conference marketing experience preferred
• Results driven, self-motivated and determined to succeed
• Creative problem-solver and effective decision maker
• Strong negotiator who thrives under pressure and is capable of meetnig tight deadlines

Accounts Manager – SGUnited Traineeships Programme

1. Role Description:

This position reports to the Director and interfaces with other employees. This role requires service-focused, self-driven, eager to grow, strong ownership and is able to execute task assigned timely. This role must also be able to contribute to strategical and tactical decisions that will shape the company’s present and future directions.

2. Specific Responsibilities:

• Maintain Accounts Receivable and Accounts Payable processes and ensure proper reconciliation of creditors’ statements and accurate reporting of outstanding liabilities.

• Manage cash flow forecasting and ensure sufficient liquidity for operations as well as assist in the preparation of annual budgets and periodic forecasts.

• Prepare statutory financial statements and ensure compliance with laws and regulations as well as liaise with external auditors and tax agents to ensure smooth audit processes and tax filings.

• Prepare full sets of monthly management accounts, ensuring timely and accurate reporting, comply with accounting standards and policies, perform analysis by comparing actual results to budgeted results as well as analyze variances and provide detailed explanations for discrepancies in financial performance.

• Provide the group financial analyses and interpretations of variances, and advice to management for decision-making processes.

• Collaborate with key stakeholders to develop and implement financial strategies that support business growth and sustainability and also provide financial input on strategic projects.

3. Competencies to learn:

• Good analytical and organisational skills, with exceptional attention to detail.

• Experience with budget management, public accounting, and cash flow.

• Familiar with all statutory and compliance obligations, including statutory accounting and tax issues.

• Experience managing full sets of accounts, preparing financial reports, and conducting variance analysis.

• Ability to articulate and present ideas to key stakeholders effectively in oral, presentation and written form.

• Excellent critical thinking and decision-making skills.

4. Duration of Traineeship/Attachment Offered:

6 months

Store manager in 7-11

Able to work 3 shifts, weekends and public holidays

Have to perform cashier duties,management of daily store activities eg ordering and ensuring proper stock rotation

Managing inventory level and overseeing maintenace,cleanliness of store

Ensuring customer service carried out

Management of compliance and safety

Monitoring of KPI like sales target, customer satisfaction