Total 28,151 service operations manager job vacancies in Others category in Singapore

We are a fast-growing Pests, Sanitation & Cleaning Company that offers Attractive Remuneration Packages to the right candidates with an excellent career prospect.

Responsibilities and Duties

• Strategically plan optimal routes for field technicians.
• Plan and scheduling of working schedule, shifts and organizing replacements as required including future capacity planning.
• Coordinate and maintain open communication with all field technicians and Operation manager to address complaints or issues related to schedules or routing
• Manage and update technician data, covering attendance, leave, working hours, overtime, and vehicles.
• Participate in new client handovers and onboarding processes from the Sales Team.
• Ensure the timely scheduling of all new contracts and ad hoc jobs.
• Oversee the scheduling and completion of all jobs due in a given month.
• Prepare and submit the operations reports.
• Able to support operation in instances of staff shortages.

Qualifications and Skills

• Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
• Meticulous and detail-oriented with a strong focus on accuracy.
• Fluent in spoken and written English.
• Independent and team player.
• Minimum of 2 years of relevant work experience in operations (supervising drivers, technicians, etc.).

Benefits:

An attractive remuneration package including High Basic Salary plus incentives and excellent career prospects awaits the right candidate. We offer:

· Allowance + Incentives + Special bonus.

· Medical benefits and welfare - Will be covered under group insurance,

· Use of company van.

· Subsidized petrol and season parking.

Interested candidates, please call us at 6244 6926 for a face to face Interview or submit your full resumes online to us.

The position is responsible for managing the day to day business of the Raffles Boutique, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Develop merchandise to optimize profitability, develop innovative ideas, plans and maintain statistical and financial reports.

Primary Responsibilities

Providing a Great Shopping Experience to Meet Company Financial Targets

• Work towards achieving set targets and budgets.
• Allocate, review and control expenses & budget
• Involve in strategic & long as well as short term planning.
• Develop new merchandise items with vendors and explore new trends.
• Review and analyze slow moving merchandise daily & maximize on fast moving merchandise.

Product Development of Raffles Created Products and Collaborations to Drive a Diverse Product Mix

• Create new products according to market trends and Raffles Boutique trends that will grow Raffles Boutique product mix and revenue strategically
• Create partners and collaborate with local/regional makers through different business models to develop Raffles own in-house products to diversity product mix
• Work closely with Marketing, Commercial, Sales, Revenue and Purchasing teams to understand and develop synergies of products that appeal to guests from all segments.

Provide a Retail Experience That Meets Guest Expectations

• Supervise and lead the monthly inventory stock take together with Finance.
• Control and maintain well-balanced stock levels in the Raffles Boutique.
• Create value for loyalty members by tactical and strategical offerings.

Supervision/Training of the Retail Team

• Induction and training of Retail Associate, Leader and Executive in sales, revenue, technical and product knowledge skills as well as stock take/order procedures.
• Manage team within guidelines of the hotel in fair, efficient and timely manner.
• Coach Retail Associate, Leader and Executive to constantly improve or maintain performance, give guidance when performance is below expectation.

Visual Display & Confidentiality Level at Workplace 

• Ensure that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• Oversee and ensure smooth processing of Mail order request.
• Providing feedback from guests to enhance guest’s experience.
• Observe good telephone etiquette at all times.
• Familiarize with any promotional events for the Raffles Boutique or any other area of the hotel.
• Corporate purchase/Festive hampers.
• Record and handle any defective and damaged goods.
• Build a loyal following among local market through managing the gourmet corner.
• Actively work on successful positioning and managing of the shop/gourmet website.
• Performs any other duties and responsibilities that may be assigned.

​Our client is a global leader in gateway services, who is seeking to recruit a Cargo Operations Assistant. This position is based in Singapore.

Cargo Operations Assistant

Responsibilities

· Collect import charges at the counter.

· Verification of documents.

· Perform printing functions.

Requirements

· Able to operate a computer keyboard.

· Able to handle cashless payments like PayNow, Nets, Credit Cards etc.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Min. Secondary school education

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Overview

The SEA User Operations Director will lead the User Operations department, overseeing Chagee SEA's digital business initiatives across Southeast Asia. This role involves managing membership programs, private domain channels, O2O (online-to-offline) strategies, and overall user engagement and experience. The ideal candidate will develop and implement strategies to enhance user acquisition, retention, and engagement, distinguishing these activities from traditional marketing and digital marketing functions.

Key Responsibilities

• Strategy Development: Develop and execute user operations strategies to drive membership growth, enhance user engagement, and improve user retention across digital platforms.
• Membership Management: Oversee the management of user membership programs, ensuring they deliver value to members and support business goals.
• Private Domain and Channels: Manage private domain operations and various user channels to optimize user interactions and engagement.
• O2O Operations: Implement and manage online-to-offline (O2O) initiatives to seamlessly integrate digital and physical user experiences.
• Data Analysis: Utilize data analytics to track and analyze user behavior, identify trends, and inform strategic decisions.
• User Experience: Continuously improve the user experience by implementing feedback mechanisms and ensuring high standards of service delivery.
• Collaboration: Work closely with cross-functional teams, including IT, product development, and customer service, to ensure cohesive and effective user operations.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness in user management.
• Leadership: Lead and develop a high-performing user operations team, fostering a culture of continuous improvement and innovation.

Preferred Skills

• Strong understanding of user operations principles, including membership management, user engagement, and O2O strategies.
• Excellent analytical and problem-solving skills.
• Proficiency in data analytics tools and software.
• Outstanding communication and leadership skills.
• Proven ability to manage multiple tasks and deadlines.
• Experience in managing user operations in a digital business environment.
• Strong leadership abilities and experience in team management.

Day to Day Operations

• Streamline the operations processes and improve efficiency and customer service standards.
• Ensure the company’s policies and standards are communicated and implemented.
• · Oversee and assist in team members day to day task to ensure smooth operation.
• Ensure all outlets maintain outstanding store condition and visual merchandising standards.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations

Stock/Inventory Management

• Control and manage inventory and transfers across all locations effectively
• Oversee stock-take exercises at all locations.
• Manage and execute all scheduled inventory counts in a timely manner
• Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management
• Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the buying team on stock management.

Leadership

• Drive, inspire, motivate, manage and lead the team to achieve the company’s objectives by meeting sales target with an outstanding customer service and excellent operations management.
• Work with the team on personal development and onboarding training
• Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target.
• Review and monitor individual performance in line with the company’s objectives.
• Deal with all issues that arise from team members’ (complaints, grievances, etc) and handle team members’ disciplinary issues
• Improve employee turnover and absenteeism
• Maintain staff discipline.
• Manpower training and recruitment.
• Provide leadership across all our locations and improve team spirit.
• Work closely with Ops/Sales manager to manage staff roster and manpower planning by ensuring smooth operations and cost-efficiency.

Customer Engagement

• Ensure high levels of customer satisfaction through outstanding customer service.
• Offer exemplary product knowledge to assist customers with their buying decisions.
• Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery.
• Facilitate training to retail staff to ensure outstanding customer service standards

Job Requirements:

• Possess at least a Diploma in any field or any other relevant qualifications in retail studies with at least 5 years of experience in retail management, with at least 1 years of managerial experience.
• Possess strong analytical and leadership skills with good business acumen.
• Good in excel spreadsheet is a plus.
• Independent and able to work in a fast-paced environment
• Strong interest in retail operations and a passion to drive the brand forward
• Strong customer management and organizational skills.
• Foster, build and maintain relationships with stakeholders.
• Self-disciplined, driven and motivated.
• Adaptable to changes.
• Able to lead, motivate, and coach a team.
• Inventory Management and Loss Prevention

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

As a People Operations Associate, you will be responsible for the daily operations for HR functions. Be expected to work alongside internal teams on Recruitment, Employee Engagement, and HR operations matters. We are looking for a passionate and motivated HR thinker, that is able to execute functions independently and yet work collaboratively to support HR projects in a fast pace environment.

• Responsible for daily operations of the HR functions
• Oversee proper maintenance of employee personnel records in the HR system
• Assist in administering employees’ benefit programs including but not limited to designing, developing, and execution of programs
• Support office management
• Facilitate on- and off-boarding process
• Conduct regular reviews and updates of HR Policies and processes to ensure compliance with global and local statutory requirements
• Organize employee engagement activities such as corporate retreat and company gathering
• Ad-hoc duties as assigned

• Minimum Degree in Business or related fields
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Have a strong affinity for critical thinking, hands-on execution, and result orientation
• Demonstrated capabilities with people and project management
• Versatile and has strong perseverance mindset
• Excellent verbal and written communication skills

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

IT Operations Manager (Cloud | Govt | IM8)

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: City Hall
Responsibilities:

• Responsible for the ICT infrastructure aspects of the projects from initiation to implementation
• Study business and application requirements, review organisational ICT infrastructure as well as design and implement the ICT architecture to meet current and future requirements
• Manage the designated vendor and ICT contract to ensure the designated vendor meets contractual obligations, leading to successful delivery of the project
• Ensures Infrastructure requirements are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives and propose areas of improvement.
• Accountable for coordination, status reporting and ensure the technical infrastructure and system resources all are delivered on time, within budget, adhere to high quality standards and meet project teams’ expectations.
• Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of project team.
• Coordinates communication with all areas of the enterprise that impact the scope, budget, risk, and resources of the work effort being managed.

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 5 years of relevant working experience in ICT infrastructure
• Experience in ICT infrastructure operations with domain; system, servers, virtualization, AWS cloud experiences
• Good to have cloud project experiences.

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!
OR
Email your resume to: [email protected]

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(Note: Any resumes of job applications sent to this mailbox will not be attended as it is solely for the purpose of personal data protection related matters.)

Wyman Low
Team Lead (IHRP - CP)
Low Yong Wei (Wyman) - R1550983
ScienTec Consulting Pte Ltd - 11C5781

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, and training as well as development needs of colleagues.  
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

Project Overview: This project focuses on cultivating a thriving developer ecosystem. By designing and implementing targeted programs, optimizing the developer journey, and fostering strong relationships with key partners, the initiative aims to attract, educate, retain, and empower developers to build innovative applications.

Key Responsibilities:

Program Management:

• Design and implement comprehensive programs for developers, including educational initiatives, support systems, and incentive schemes.
• Ensure ecosystem programs effectively attract, educate, retain, and nurture developers.

Developer Pipeline Optimization:

• Optimize the developer journey within the ecosystem, from initial engagement to the evolution into fully-fledged businesses.

Relationship Management:

• Nurture relationships with startup accelerators, incubators, VCs, and innovation hubs.
• Identify and attract high-potential developers and startups to the ecosystem.
• Provide opportunities and resources to existing ecosystem developers.

Cross-Functional Collaboration:

• Collaborate with internal teams, including Product, Developer Relations (DevRel), Marketing, and Business Development (BD).
• Align ecosystem growth efforts with overall company goals and objectives.
• Provide technical insights and feedback to inform product roadmaps and enhance developer-focused features.

Industry Analysis:

• Stay on top of the latest trends, developments, and competitive landscape within the broader ecosystem.
• Conduct market research, analyze developer needs and pain points, and identify opportunities to optimize growth strategies and improve the developer experience.

Deliverables:

1. Comprehensive Developer Programs:
   • Launch and implement a suite of well-designed programs (educational, support, incentive) to attract, educate, and retain developers.
2. Optimized Developer Journey:
   • Demonstrably improve the developer experience within the ecosystem, with streamlined onboarding, enhanced development tools and resources, and clear pathways for developer success.
3. Expanded Developer Network:
   • Grow a community of active and engaged developers building innovative applications.
4. Strategic Partnerships:
   • Establish and nurture relationships with key partners that contribute to a robust developer talent pipeline for the ecosystem.
5. Aligned Internal Efforts:
   • Ensure ecosystem growth initiatives are aligned with overall company goals, as evidenced by collaborative efforts with internal teams (Product, DevRel, Marketing, BD).
6. Improved Developer Experience:
   • Consistently enhance the overall experience for developers within the ecosystem.

Qualifications:

• Proven experience in program management, particularly in developing and managing developer-focused programs.
• Strong background in developer relations or similar roles within tech ecosystems.
• Excellent relationship management skills, with experience working with startups, incubators, and VCs.
• Ability to work cross-functionally with various internal teams.
• In-depth understanding of the tech industry, market trends, and developer needs.
• Strong analytical skills and the ability to derive actionable insights from data.
• Exceptional communication and presentation skills.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees
• Assessing employee performance and providing helpful feedback and training opportunities
• Creating and implementing business strategies
• Ensuring a safe, secure, and legal work environmentClearly communicate the goal to employees
• Select the right individuals for each task.
• Motivate employees to reach each objective.
• Set appropriate deadlines.
• Must be a Chinese educated and speaking person.

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

KILLINEY 咖啡馆

聘请兼职服务员

近大成地铁，5 天制，星期天和公共假期休息。谢绝中介

630am-1030am, $12/hr

有兴趣 whatsapp/call 94872612/91461731

Killiney Cafe

Hiring part time service crew

Near TaiSeng MRT, 5 days work week, Sunday and Public Holiday off, agencies not welcome.

630am-1030am, $12/hr

If interested kindly whatsapp/call 94872612/91461731

Job Responsibilities

Branding & Communication:

• Plan, implement and review NIEC’s content strategy to ensure that NIEC’s key messages are synergistically delivered across all platforms and activities.
• Promote NIEC’s strengths in areas such as leadership training and inclusive practices.
• Safeguard NIEC’s corporate brand identity and ensure correct adaptation and usage of CI.
• Develop and manage advertising plan for paid performance marketing for key target audiences.
• Plan and produce marketing content and collaterals.
• Implement consumer insights research to track effectiveness of NIEC’s outreach and branding efforts, making recommendations to calibrate marketing strategies.
• Manage marketing budget and exercise prudence and effective use of resources.

Support Course Enrolment Target:

• Spearhead efforts and partner internal stakeholders to review, plan, develop and monitor marketing activities to drive acquisition for course enrolment.
• Drive email marketing to key target audiences by implementing results-driven email campaigns; as the project lead for email marketing, the candidate would need to make data-driven recommendations for improvement from campaign perf
• Drive awareness and demand for courses by improving customer engagements at key communication touchpoints (website, social media, events etc)
• Plan and organise NIEC outreach events.
• Work closely with external stakeholders such as representatives from preschools and agencies like SSG, career coaches and MOE ECG Counsellors to increase their knowledge of NIEC and our courses.
• Evaluate marketing programmes’ effectiveness and ROIs.

Media:

• Build and sustain relationships with the media to profile NIEC and its key spokespersons; media publicity efforts should showcase student success and establish NIEC’s thought leadership in the EC domain.
• Lead in media pitching and attending to media queries.
• Mitigate and handle crisis and emergency communications.
• Monitor and communicate media coverage relating to sector and NIEC.

Industry Collaboration:

• Foster partnerships for joint marketing initiatives with stakeholders such as preschool operators and ECDA
• Participate in key industry events organised by key industry stakeholders e.g. Skillsfuture Festival, ECDA Conference

Job Requirements

• Bachelor's Degree preferably in Mass Communication, Business, Digital Marketing or Marketing Communications with a minimum of 5 years of relevant working experience.
• Experience in media relations and communications.
• Hands-on digital marketing experience with social media & website management and email marketing, with good working knowledge of current trends in digital/social media
• Strong understanding of search engine optimization (SEO) and paid performance marketing.
• Experience in developing and executing content plans.
• A creative and confident communications practitioner with a good command of English, with strong copywriting, proofreading and editing skills.
• Proficiency in Chinese, Malay or Tamil will be an advantage.
• Proactive team player with initiative, is meticulous and has good interpersonal skills.
• Has experience guiding junior team members
• Good organisational and planning skills
• Ability to multi-task and thrive on working in a dynamic environment.

Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.

RESPONSIBILITIES:

• Manages, supervises and coordinates the daily operation of the Hotel and ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Trains and supervises the Front Desk employees in all reception and cashiering procedures and assign tasks as necessary.
• Continuously monitor, study and evaluate operations, policy and procedures of Front Desk; and propose necessary improvements to Hotel Manager.
• Ensure that the investigation of irregularities and undesirable guests and checks on room occupancy discrepancies are properly conducted.
• Responsible for overall cleanliness and condition of the hotel.
• To be well informed of hotel facilities and be able to answer all inquiries.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• To ensure smooth flow of check in and check out during peak hours
• Ensure an effective room inventory control to avoid overbooked situation and to maximize room revenue.
• Maintains safety by adhering to safety policies and be responsible to report accidents immediately.
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees
• Ensure the safety of the persons and the hotel property by fairly applying Hotel Licensing Regulations with strict adherence to existing laws.
• Maintain assigned personal Attraction Tickets online account and booking platform.
• Strictly enforce Hotel security and anti-vice procedures.

Requirements:

• Minimum 3 years’ of relevant experience in the hospitality industry
• Well-groomed and possesses a cheerful disposition
• Calm, efficient, and able to work well under pressure
• A passion for delivering exceptional levels of guest service
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• Able to work on rotational shifts, weekends and PHs

Job Description:

• Managing and oversee daily operations and ensure compliance to operations standards andprocedures.

• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures.

• Maintain safety requirements in the restaurant.

• Handles customers' feedback promptly.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

• To prepare monthly statistical reports.
• To assist in the collation and complication of data for MOH and internal department use.
• Assists to organize meetings; reserves meeting venues and minutes taking.
• To assist in preparation of presentation slides.
• Support in asset tracking and monitoring
• Raises e-procurement or purchase requisition for department purchases, if required.
• Manage and schedule calendar appointments for HOD.
• Prepares for new hires’ on-boarding
• To participate in process and service initiatives
• To participate in corporate events, whenever necessary i.e. Outreach programmes, etc
• Undertakes any other responsibilities assigned by Reporting Officer.

Job Requirements:

• Must be proficient in Microsoft Excel

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Demonstrates respect, friendliness, and professionalism at all times with sincerity and enthusiasm reflecting our commitment to customer and our team.

Understands Customer Service as a number one priority and responds to Customer Service calls immediately. Handles all customer issues in a friendly and helpful way.

Demonstrate a complete knowledge of the merchandise’ features and benefits to maximize sales opportunity.

Determine customer needs based on personal features and other customer preference related factors.

Achieve shop and personal sales goals.

Regular, dependable attendance & punctuality.

Maintain the housekeeping standard and visual standards of the store.

Follow all store operational policies and procedures.

Maintains a high level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone.

Show initiative in improving our store sales, cleanliness, customer service and procedure.

Complete tasks that are assigned by supervisor.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job responsibilities

• Release Management: Plan and schedule release cycles, coordinating with development, testing, and deployment teams.
• Risk Management: Identify and manage risks affecting release scope, quality, and schedules.
• Version Control: Oversee software version control.
• Release Notes: Create and maintain release planning notes.
• Quality Assurance: Coordinate testing efforts and verify and ensure quality gates are met.
• Monitoring and Incident Management: Monitor the system for any issues or incidents after a production release. If problems arise, work together with technical team and business analyst team to document down the root cause analysis, and coordinate with the support team to address the issues promptly.
• Bug Fixes and Hotfixes: Oversee the resolution of critical bugs or issues that impact users, including prioritizing and deploying hotfixes when necessary.
• Communication: Keep stakeholders informed about release plans and updates including coordination with other IT representatives from affected sub-systems.

Requirements:

• Bachelor’s Degree in Computer Science, Engineering or related field with at least 4 years of relevant experience in release management.
• Good understanding of version control systems, release management tools and SDLC.
• Experience with continuous integration/continuous deployment (CI/CD) processes.
• Certification in ITIL or similar frameworks is a plus.

We are looking for Change Manager for one of our clients in Singapore and your scope is as below:

Job Description:

• Establish overall Change Approach to engage our stakeholders to drive awareness, commitment and adoption in assigned projects.
• Identify areas of change through Change Impact Analysis within assigned projects.
• Create, manage and execute change communication activities to deliver impactful communication and meaningful messaging for various target audience.
• Support training efforts through effective design and delivery of training programme.
• Ensure that stakeholders are ready for change.

Job Requirements:

• Tertiary qualification preferably in change management-related, organization development-related or communications-related fields.
• Minimum 3 years of relevant work experience (5-7 years of relevant work experience for Senior Deployed Staff).
• Preferably with 1-2 years of experience in change management and organization development in public or large organizations.
• Effective presentation and written and oral communication skills
• Effective stakeholder and project management skills.
• Able to understand processes, identify impacted areas and stakeholders and address them accordingly. Preferably with an understanding of system development life cycle (SDLC) and its characteristics and preferably have professional training or certification in change management methodologies, such as PROSCI.

Job Description:

Position Title: Contracts Manager

Responsibilities:

• Manage a team of Quantity Surveyors, Procurement Officers, and other staff involved in contract administration with the Site Owner (S.O.), Employer, and subcontractors/suppliers.
• Oversee contract management during the delivery phase as an administrator.
• Draft and review various contracts and agreements.
• Conduct meetings with Clients, Supervision Officers, and subcontractors to discuss contractual matters.
• Provide contractual advice to the Project Manager.
• Identify opportunities and risks in processes and develop implementation plans.
• Write, evaluate, negotiate, and execute contracts including Main Contracts and Subcontracts.

Job Requirements:

Education and Experience:

• Degree/Diploma in Civil Engineering, Construction Management, or Quantity Surveying.
• Preferably, years of experience in managing and administrating large-scale process-related contracts. Relevant tertiary qualifications in Quantity Surveying and/or contract/construction law are advantageous.

Skills and Competencies:

• Deep understanding of contracts, contract governance, and contractual terminology.
• Experience managing team members in their daily tasks.
• Ability to handle confidential information professionally.
• Excellent negotiation skills, particularly in contractual claim issues.
• Capable of working independently, meticulous, analytical, and proactive.
• Strong problem-solving skills and ability to work well in a team.
• Deadline-oriented with the ability to meet tight deadlines effectively.