Total 39 human resource manager job vacancies in Quality Assurance / Control category in d09 cairnhill orchard river valley

The Assistant Manager (Research Quality Officer) will assist the Research Director to establish and promote a safe and high-quality research culture in KK Women’s and Children’s Hospital (KKH).

Job Scope:

• Conduct audits and oversee the KKH Research Audit Framework.
• Conduct study monitoring (if any) and oversee the KKH Research Monitoring Framework.
• Responsible for review of current research policy and procedures and work instructions pertaining to hospital requirements, PDPA, HBRA, Medicines (Clinical Trials) Act and Health Product Act, etc.
• Assist in various kinds of external audit and inspection, if any.
• Oversee quality management of research projects at KKH.
• Organize and conduct regular sharing sessions or training workshop for KKH research community.

Job Requirements:

• Degree in Nursing, Life Science or related discipline.
• Minimum 8 years' site coordinator experience or minimum 6 years’ clinical research/pharmacovigilance monitoring/audit experience.
• Advanced knowledge of trial procedures and regulatory requirements in managing clinical trial.
• Proven ability to conduct quality assurance quality control, internal and external audits in clinical trial process.
• Possess good people’s management skills.
• Advanced computer skills e.g., MS Office Word and Excel.
• Good presentation, training and teaching skills.
• Good time management skills with good multi-tasking capabilities.
• Candidate with CITI, ICH-GCP, professional accreditation by ACRP or SOCRA will be an added advantage.

Why Join Us?

• Renowned MNC with excellent benefits and 2-3 months of bonuses.
• Clear career progression opportunities.
• Dynamic work environment in the chemical industry.

Key Responsibilities:

• Develop, implement, and maintain QEMS (ISO 9001:2015).
• Lead internal and external audits and certification processes.
• Analyze quality performance trends and drive continuous improvements.
• Manage customer audits, feedback resolution, and corrective actions.
• Oversee supplier/vendor onboarding, audits, and KPI improvements.
• Conduct ISO 9001 training and promote quality awareness.
• Ensure compliance in Warehouse, Drumming, Transport & Yard operations.
• Support change management and contribute to management reviews.

Requirements:

• Diploma/Bachelor’s degree in Quality, Science, or Engineering.
• 3-5 years of quality management experience, preferably in chemicals/logistics.
• ISO 9001:2015 auditor certification is advantageous.
• Strong leadership and problem-solving skills.
• Experience in supplier and customer quality management preferred.

Location:

• Jurong Island (Transport provided).

Apply now to advance your career with a global industry leader!

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Job Description:

• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies

• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients

• Perform review work of audit teams’ findings

• Develop and maintain long-term client relationships and identify business development opportunities

• Coach, mentor and build high performance teams

Job Requirements:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 5 years’ relevant experience with large/mid-tier international accounting firms

• Strong technical (accounting/auditing standards) & interpersonal skills

• Possess initiative and an analytical mind

• Ability to lead a team of like-minded professionals

The Public Health Operational Policy Division (PHOPD) works to strengthen policies, processes and operational capabilities in the areas of vector control and sanitation to meet current and future challenges. This includes developing solutions for current challenges, exploring and leveraging new operational technologies, and developing strategic programmes and engaging relevant industries and stakeholders. PHOPD also ensures compliance with the cleaning industry licensing regime through audits, investigations, and enforcement.

In the Sanitation and Industry Policy Department, you will be part of the team that regulates our cleaning industry to ensure the industry delivers quality services and contributes to a clean and liveable environment. You will be responsible for the following:

• Plan and conduct compliance audits on licensed cleaning businesses
• Carry out investigations on unlicensed cleaning businesses and their service buyers
• Impose enforcement action on offenders in line with established enforcement framework
• Consolidate and analyse compliance statistics and trends
• Attend to feedback from cleaning businesses, service buyers, and other stakeholders
• Partner licensing and policy teams in reviews and rollout of new or amended policies
• Any other tasks assigned

The ideal candidate should possess the following qualities:

• Good written and oral communication skills
• Proficient in Microsoft Word and Excel, e.g. generating enforcement statistics
• Good analytical reasoning, able to perform data synthesis and analysis
• Possess strong critical thinking, meticulous, with problem-solving and project management skills
• A good team player with strong interpersonal skills
• Meticulous, observant, and able to make accurate judgements based on information collected
• Mature, independent and resourceful
• Able to travel to cleaning businesses’ offices and worksites
• Able and willing to work on weekends and after office hours (where needed)
• A minimum of 2 years of working experience in public service or public health would be an advantage

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Cleaning-Industry-Compliance-Section-_JR-10000034874

Quality Assurance Manager

Key Responsibilities
• Serve as the main Quality point of contact related to suppliers
• Manage External site to contractual obligations relative to Quality Agreement, specifications, quality, safety and regulatory requirements
• Review and/or approve as necessary, completed production batch records, deviations, master batch records, change controls, audits/inspections responses
• Understand and interpret applicable GMP Regulations pertaining to manufacturing and testing activities at External site
• Provide quality oversight of the manufacturing, testing, and release of materials at External site
• Author and drive actionable site inspection readiness plans
• Author inspection playbooks with External site on key risks/gaps and drive readiness efforts with External site
• Representation at product-specific Regulatory Inspections and/or during Notified Body audits of External site, as applicable or required
• Identify and mitigate risk at the External site
• Monitor and communicate site performances in means of quality metrics through actionable periodic reviews and operating reviews
• Escalate risks or roadblocks to management
• Drive timely decision making using principles
• Drive continuous improvements

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• Min 5 years relevant experience in a related industry preferred
• Able to start immediately preferred

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA/ QO)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Key Responsibilities:

➢ Supervision of compliance programs (anticorruption, antitrust and data protection) in the Asia Pacific region and the Middle-East

➢ Implementation and monitoring of group-wide compliance policies (e.g., ABC, Gift and Invitation, Code of Ethics, Conflict of Interests, whistleblowing etc.) as well as corresponding processes and measures in the region: follow-up of the regulations and best practices, elaboration and follow-up of the corruption risks mapping, identification, evaluation, prevention and detection of regional compliance risks

➢ Implementation and further development of the “Know your Business Partner” policy

➢ Independent execution of Compliance Due Diligence of clients and suppliers

➢ Consultation of departments and management on compliance issues within the region

➢ Conception, organisation, and implementation of internal Compliance trainings

➢ Assists in the preparation for negotiations of contracts with clients and suppliers

Your profile:

➢ Completed studies in law or comparable a related field of studies

➢ 8-10 years’ experience

➢ First relevant experience in the field of Compliance (anti-corruption, data protection and possibly competition law) and good knowledge in the field of general commercial law desirable

➢ Enjoys dealing with compliance issues and the consultation of employees

➢ Sound knowledge of the Microsoft Office Tools (Word, Excel, PowerPoint)

➢ Willingness to work in multidisciplinary and international teams

➢ Excellent command of the English language

➢ Strong communication and interpersonal skills in an international work environment

Position in the company:

➢ Reporting directly to: Group Compliance, with dotted reporting line to the Region

➢ Cooperation with the Regional Internal Control & Risk Management team, and the network of Compliance Managers in the countries

➢ Position based in Singapore

Description of Everstone Capital Asia

Building great businesses requires more than just capital. That’s why, at Everstone Capital, we adopt a hands-on operational approach to manage and support our investments. Our experienced team offers a broad range of specialist and sector skills, while our strong local and global network enables us to help businesses identify and realise their true growth potential.

We invest in businesses that have a nexus to India and/or Southeast Asia, irrespective of where they may be headquartered.

Role Description

We are seeking a candidate with a self-starter mindset and strong relationship management skills. The ability to work collaboratively with stakeholders and colleagues at all levels, identify key issues, and provide alternative solutions is critical to success in this role. Key differentiators will be the ability to understand and operate successfully in a complex, heavily regulated environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement.

Essential Duties and Responsibilities

· Key liaison person for regulatory authorities in Singapore and global offices (e.g India, US, Middle East)

· Proven effectiveness at managing outsourced service providers to achieve timely and quality deliverables for review

· Responsible for the maintenance and execution of the Company’s Compliance Program to ensure business alignment with relevant regulation, internal policies, and procedures

· Providing key support to the investment teams on deal related transactions from a documentation review and execution standpoint

· Responding to compliance related DDQs in respect of our funds under management

· Oversight and review of Everstone’s FATCA/ CRS reporting obligations and AML/KYC documentation

· Oversight and reviewing the statutory filings for the Company and the funds under management

· Facilitate compliance related training for employees where necessary

· The successful candidate will work closely with the Head of Compliance and senior leaders across the Everstone Group to maintain a strong compliance culture. Accordingly, critical success factors will include the ability to develop partnerships with many functional areas and having a global mindset that fosters collaboration across all jurisdictions

· In addition to these duties the candidate may be required to carry out such other duties as may reasonably be required

Education and/or Work Experience

· Diploma or Bachelor’s Degree

· AML/ CFT certifications would be advantageous

· Experience in investment and/or funds regulatory compliance

· Able to work independently with sound judgement

· Able to work on multiple tasks/projects simultaneously in a demanding environment

· Able to establish and maintain effective relationships with all levels of management and stakeholders

· Excellent verbal and written communication skills

Responsibilities:

• Support leadership in developing, planning and implementing continuous improvement and innovation programmes, adhering to the National Standards of Healthcare Work.
• Develop, conduct and customize training and hands-on application programmes in Lean Thinking, RCA and Design Thinking methodologies
• Facilitate events, projects and workshops, providing advice on Rapid Improvement (RIE), Process Preparation (2P) and 6S
• Provide guidance to a pool of in-house trained facilitators
• Drive and support innovation and digitalization efforts
• Introduce and administer Quality Improvement Project awards
• Organize the annual Quality & Safety Festival
• Coordinate MOH, AIC or RH (CGH) initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze survey data and follow-up with improvement efforts
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross institutional improvement projects
• Any other tasks as assigned by HOD

Requirements:

• Min Degree in Business / Industrial Design / Engineering / Medicine / Nursing / Pharmaceutical Science
• Certified Lean Six Sigma Green or Black Belt is highly preferred
• At least 5 years of relevant work experience in Healthcare
• Experience in facilitating workshops and conducting training
• Experience in applying Design Thinking framework and other human-centric design techniques, including persona development, jobs-to-be-done, crafting of insights, journey mapping, rapid prototyping and the building of wireframes, clickable or physical prototypes is highly preferred
• Experience in design and marketing will be an added advantage
• Excellent planning, analytical, problem solving and communication skills are essential.
• Is highly self-motivated and driven, possessing a positive can-do attitude and the perseverance to overcome challenges

Interested candidates please send your updated resume to:

[email protected]

Subject: Manager, Clinical Quality

EA Personnel : Kate Leau Wei Xuan (R1552331)

Company Registration: 99C4599

Job Scope

• Identify and develop training roadmaps for the Teams (which includes Nurses, Primary Care Co-ordinators, Clinic Assistants, GPs)
• Anchor the development of standardised care delivery including establishing SOPs and competency framework to support the work of the PCN Care Teams.
• Involved in inter-agency workgroups to support primary care development and transformation.
• Co-create new models of care to support team-based care approach.
• Gather insights for development and implementation of new initiatives and support the administration of the existing primary care model, including but not limited to managing funding and monitoring of project KPIs
• Establish strong rapport with primary care team, service providers to strengthen the administration of the existing primary care model
• Provide clinical supervision and implement framework to ensure patient safety and staff safety for care delivered by PCN HQ.
• Consolidate and share best clinical practices across the primary care landscape (including polyclinics, community nursing and private primary care) with both internal and external stakeholders
• Provide supervision to clinical team in Q&T team
• Motivates the care team and provide consultation and foster professional development through coaching and mentorship

JOB REQUIREMENTS:

• Bachelor degree Nursing and / or Master degree in any discipline (preferably but not limited to nursing, education, public health or health administration, etc)
• Prior experience in healthcare management or operations in primary care or hospital is desirable (> 6 years of experience in administrative function) and working with diverse group(s) of people in an organization / stakeholders
• Possess a high level of adaptability and learning agility in a dynamic environment
• Possess strong organizational skills in communication, time management, analytics and problem-solving, leadership and interpersonal skills

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested candidates please send your updated resume to:

[email protected]
Subject: Clinical Quality Manager

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Job Description

• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies

• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients

• Perform review work of audit teams’ findings

• Develop and maintain long-term client relationships and identify business development opportunities

• Coach, mentor and build high performance teams

Requirements:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 5 years’ relevant experience with large/mid-tier international accounting firms

• Strong technical (accounting/auditing standards) & interpersonal skills

• Possess initiative and an analytical mind

• Ability to lead a team of like-minded professionals

Proactively manage FPSO and Project regulatory requirement stemming from regulatory authorities, Flag State, Class, etc from Bidding, Project Execution phases until handing over to Operations Department.

Lead and manage acquisitions of required approvals, certificates, permits, licenses, notifications, and consents to deliver regulatory-compliant FPSO and Project.

Requirements:

• Min 8 years’ direct experience with FPSO regulatory and legislative requirement
• Experience with acquisition of FPSO permits, license and consents
• Experience with Class Rules and Flag Statutory requirement/ Completed 2 FPSO projects with DNV or ABS
• FPSO EPCIC project management skill/ Bidding and/or operations
• experience

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Overview:

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.

Since 2004, we have built an extensive global network. We have served 230,000+ headcounts, 1,600+ clients, in over 90+ countries, for over 12+ industries. Overall, our global reach means we can serve your needs in a more targeted and effective manner!

Key Responsibilities:

• Ensure implementation of company’s data protection framework and program which include policies, procedures and processes.
• Partner with Business, Product, and R&D teams to enhance data privacy features in HRMS and other internal systems , and drive them from original concept through final implementation.
• Conduct Data Protection Impact Assessments (DPIAs) to assist internal stakeholder in risks or gaps mitigation to achieve regulatory compliance.
• Be the main point of contact within the organisation for staff members, external regulators, and relevant public authorities on issues related to data protection.
• Other duties include monitoring changes to the data protection landscape, annual internal review of processes, maintaining quality assurance of documentation to ensure accountability under relevant data protection laws and regulations.
• Fulfil data subject's requests, handle privacy-related queries and manage data breaches.
• Evaluate the existing data protection framework to identify and rectify gaps and risks, and also implement and manage BIPO’s privacy program.
• Keep abreast of data privacy regulatory developments globally, assess the business's future ventures to identify possible privacy risks, develop & constantly improve best practices in data protection policies.
• Manage the execution and implementation of the privacy and data protection compliance programme .
• Support sales and Account Management teams across BIPO on queries in Client RFPs related to Data Privacy matters.
• Draft, negotiate and review customer agreements containing data protection clauses
• Develop privacy training for business functions to raise employee awareness
• Requirements:
• 5+ yrs of relevant work experience
• Bachelor's degree in a relevant field.
• CIPP/CIPM privacy certification is an added advantage
• Strong knowledge of HR domain and HR IT systems an added advantage
• Familiarity with applicable data privacy laws, in particular the Singapore PDPA, fundamental understanding of the EU GDPR , China’s PIPL and other APAC data privacy regulations ( India, Vietnam, Indonesia etc)
• Strong written and spoken communication in English
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong problem-solving , decision-making and project management skills

Job Description:

• Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.
• Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.
• Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.
• Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.
• Demonstrable experience of the ability to make difficult decisions autonomously.
• Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.
• Establish new and revise existing quality procedures and tools in support of audit and compliance activities.
• Identify quality process and system improvements and implement timely actions.
• Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.
• Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.
• Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.
• Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.
• Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.
• Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.
• Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.
• Coordinate projects to successfully meet timelines.

Job Requirement:

• Registered nurse or enrolled nurse background with a passion for patient care.
• Possesses the art of service excellence.
• Experience in management of feedback and service recovery.
• Well-versed in the operations of a service industry.
• Ability to conduct on-the-job training (Service and Clinical).
• Ability to initiate and implement Standard Operating Procedures.
• Ability to display mentorship skills.

We are looking for a highly motivated and dynamic individual to join our team to safeguard the environmental and public health of Singapore. You will be part of the Vector Control and Operations Division responsible for planning and implementing vector-borne disease surveillance, prevention, and control programmes. An evidence-based, integrated vector management approach underpins the work that the Division does and requires close partnership and concerted efforts by multiple internal and external partners and stakeholders.

Your role is in the Suppression Operations, Contract Management and Audits branch and you will lead a team.

You will be responsible for the following:

• Conceptualise strategies and formulate/review operational policies and plans on vector control, including the use of Wolbachia suppression technology
• Manage contracts and ensure the contractors’ performance through close monitoring, engagement, and audits.
• Guide and oversee the implementation of enhancements and improvements to operations systems.
• Regularly review work processes in view of enhancing them to improve efficiency and productivity.
• Perform analysis of vector data to uncover insights and identify causes and contributors to undesirable situations.
• Oversee the smooth running of contracts including processing of certification of works done and payment.
• Carry out any other duties related to Vector Control.

Requirements:

• Experience in operations planning and/or enforcement, in a vector control related field, will be an advantage
• Enjoy thinking strategically, planning and applying analytical reasoning in the area of operations management
• Proficient in Microsoft Office, especially Excel and PowerPoint
• Proficiency in analytical and programming tools (e.g., Qliksense, Python, R, or GIS) will be an advantage.
• A committed team player with good communication/interpersonal skills and a positive attitude
• Meticulous, with an eye for detail
• Organised and able to multi-task
• Outgoing and pleasant personality
• Mature, independent and resourceful
• Highly self-motivated and always ready to strive for improvement

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager---Assistant-Director--Vector-Control-Operations-Division-_JR-10000029759

Job Description:

• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies

• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients

• Perform review work of audit teams’ findings

• Develop and maintain long-term client relationships and identify business development opportunities

• Coach, mentor and build high performance teams

Requirements:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 7 years’ relevant experience with large/mid-tier international accounting firms

• Strong technical (accounting/auditing standards) & interpersonal skills

• Possess initiative and an analytical mind

• Ability to lead like-minded professionals to cultivate a cohesive and engaged team

Your role

Do you want to design and build next generation business applications using the latest technologies? Are you a talented Test Manager & Test Automation specialist who wants to work on interesting business challenges, and do you like to be challenged and encouraged to learn and grow professionally?

We’re looking for somebody who can:

• design, build and perform tests with a focus on end-to-end journeys of our applications
• understand the bigger picture (end-to-end impact assessment) to identify and predict issues early
• develop custom tools and integrate with existing tools to increase engineering productivity
• collaborate within the team to deliver efficiencies and productivity improvements
• liaise with multiple stakeholders (at all levels) across the bank including international locations and drive the defect management process for your POD

Your team

You will be working in the Information Capturing Crew, which is part of the foundation stream of Client Document and Records Management. You will work within a team of quality and test engineers who work across various PODs of Information Capturing to support the delivery and improvement of the forms, capturing and related automation products. Along with your team members, you will enable the transition from our classic products to the new strategic and integrated suite of products for the Digital Mailroom Pod.

The crew mission is to become the global differentiator for capturing and processing of (client) information by offering innovative information services for integration & automation.

The members of this Agile chapter are working out of Switzerland, India, Singapore and the Philippines.

Your expertise

• extensive knowledge in programming language - Java
• ISTQB Foundation Certification or above
• sound knowledge of Defect Analysis, Prioritization, Regression Testing
• proven Test Automation and Test Manager know-how and ability to work with both BA's and Developers
• requirement Traceability Matrix (mapping stories to test cases)
• experience with SOAP UI & Postman/Swagger
• familiar with using Gherkin and MS Azure

Job Description:
• Coordinate with stakeholders on resource change requests.
• Create, modify, maintain, block and level load resource calendars promptly and accurately.
• Perform block moves and reschedule patients’ appointments (e.g. when there are urgent changes to doctors’ clinic sessions or templates).
• Inform affected patients on the rescheduled appointment within the established service level and attend to their enquiries/requests professionally.
• Observe excellent customer service and telephone etiquettes.
• Perform service recovery for feedback related to resource movement together with Office of Patient Experience team.
• Be familiarized with resource scheduling workflows, work instructions and quality procedures.
• Assist with UATs during system enhancements.
• Assist to investigate issues related to resource management/modification.
• Assist to compile and prepare reports.
• Participate in improvement projects, training, and development programmed.
• Perform any other duties as assigned.

Job Requirements
• Diploma and above, preferably with at least 2 years’ experience in healthcare, call center or service-related industry.
• Proficient in computer literacy and familiar with Microsoft applications such as Excel.
• Able to work independently in a collaborative manner with diverse range of stakeholders.

Interested and qualified applicants, please send your resume to [email protected]'

Ivy Yong Shi Mei

CEI Registration No.: R2198995

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Participate in audit planning
• Execute assigned program/ procedures on financial and compliance audit.
• Prepare, summarise and communicate audit results
• Suggest remediation plans and review remediation work
• Provide guidance to staff and ensure timely completion of assigned work.

The Requirements:

• Strong fundamentals in auditing/ accounting knowledge and competent in handling all auditing areas including costing, percentage of completion recognition methods, taxes etc.
• Willing to travel overseas when required (20%-50%)

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Participate in audit planning
• Execute assigned program/ procedures on financial and compliance audit.
• Prepare, summarise and communicate audit results
• Suggest remediation plans and review remediation work
• Provide guidance to staff and ensure timely completion of assigned work.

The Requirements:

• Strong fundamentals in auditing/ accounting knowledge and competent in handling all auditing areas including costing, percentage of completion recognition methods, taxes etc.
• Willing to travel overseas when required (20%-50%)

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Data Protection Management

• Develop, review and maintain group data governance framework, standard and policies to ensure compliance with legislation and regulatory requirements on Personal Data Protection (e.g. PDPA, GDPR)

• Act as key point of contact (PDPA Officer) and subject matter expert data. Provide timely and accurate data governance and protection advice to staff.

• Identify emerging data governance and protection risks and opportunities, and develop data policies and guidelines to help manage such risks or capitalize on opportunities.

• Be familiar with developments in the data governance and protection domain, including changes in legislation both local and overseas, decisions and guidelines by PDPC and industry developments.

• Review and provide inputs, comments and revisions to Data Sharing Agreements that may be entered into.

Requirements

• Min 4 years relevant working experience in Personal Data Protection preferably in hospitality or real estate industry.

• Strong proficiency in the domain of data protection, data governance and PDPA obligations. - As the team lead for Data Policy, you will be expected to have a sufficiently strong command of data protection obligations, good data/IT governance principles and practices in order to contribute effectively.

• Good writing and communication skills, with a particular strength in clear and concise policy/technical writing. A significant portion of the work requires the role to articulate their thoughts, policies and strategies in the written format.

• Ability to work independently, and takes strong ownership of assigned work. The role is highly focused towards problem-solving, particularly for staff that come to us for advice. Strong performers in this role lean forward to help staff achieve both their business objectives as well as manage their data protection risks.