Total 553 it specialist job vacancies in Quality Assurance / Control category in Singapore

The Survey Experience Quality Specialist will be responsible for monitoring and ensuring compliance with survey standards and regulations to maintain a high level of quality in survey experiences. This role will involve conducting audits, providing feedback, and implementing improvements to enhance the overall survey process. The ideal candidate will have strong attention to detail, excellent communication skills, and a passion for ensuring the best possible experience for survey respondents.

• Understand the Call Centre Systems and it’s concept
• Analyze and fine tune the speech analytics (SA) content and applications
• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed
• For Call audits category under SA, ensure business lines conform to audit criteria and participation
• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy
• Perform reporting to key stakeholders on critical matrices in SA
• Ensure SA contents are concise to minimize misunderstandings within other business lines
• The incumbent may be required to support other adhoc duties as needed within the business lines

Job Requirements:

• Strong analytical skills and data comprehension expertise.
• Possess at least 3 to 5 years in call center experience.
• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers
• Strong fact finding skills to ensure correct content are present and necessary.
• Those with Call Center speech analytics background will be highly advantageous.
• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.
• Possess high work ethics and acceptance to high compliance environment.
• Strong proficiency in Microsoft Office (Excel & Word) is required to ensure the deliverables in job functions.
• Contract: Yearly renewable
• Location: Clarke Quay/ Chinatown
• Work days: Monday - Friday
• Work Hours: 8.30am - 6pm

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Role Description:

We are seeking an accomplished and dedicated Quality Assurance Specialist to lead the Company’s efforts in maintaining the highest standards of product quality and safety. You will play a crucial role in identifying and reporting defects, as well as implementing effective corrective and preventive measures. The ideal candidate will possess a blend of technical expertise, leadership skills, and industry knowledge to drive excellence across our quality assurance and quality control processes.

Role Responsibilities：

• Monitor and evaluate the quality and accuracy of our products and services
• Develop, implement, and maintain QA & QC procedures to ensure compliance with Singapore Government regulatory standards and company policies
• Identify, document, and track defects and inconsistencies in functionality, content, and customer complaints
• Develop and execute test plans, test cases, and test scripts for quality assurance purposes
• Collaborate with cross-functional teams to ensure that quality standards are met throughout the product development and release process throughout the entire product development
• Analyze microbial, pest control, customer complaint trending for data trending and evaluation of requirement accordance to company specification
• Regularly conduct internal audits to verify compliance with company policies and industry regulations
• Continuously improve quality assurance processes and procedures from time to time accordance to the business requirement and needs
• Provide training and support to Operation team members & cross-functional team regarding quality assurance processes and tools

Requirements：

• Preferably ITE, Diploma or Degree in Food Science or Biomedical Science
• Has at least 1 year of experience in Quality Assurance and Quality Control
• Strong knowledge of quality assurance methodologies, tools, and processes
• Experience in developing and executing test plans, test cases, and test reading scripts
• Familiar with automated testing tools and software development methodologies
• Good analytical and problem-solving skills
• Good attention to detail and ability to prioritize tasks
• Excellent written and verbal communication skills

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The QA Specialist for Cytiva is responsible to support QA operations in the manufacturing site, such as Change Control, Internal Quality Audit, Deviation and CAPA management, Documentation management, Training management etc.

This position is part of the Quality Assurance Department located at 25, Tuas South Street 1 Singapore and will be working on-site. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

In this role, you will have the opportunity to:

• Performing batch record review and release, ensuring that products are released in a timely and compliant manner
• Ensuring training program is executed according to training plan. Track and ensure that training is completed in a timely manner
• Managing cGMP documents, ensuring that the procedures and forms are reviewed and revised according to schedule, including documentation archival and retention.
• Performing routine audit trail review of critical data, upholding data integrity (ALOCA) principles
• Printing and checking product labels, ensuring that they meet the required specifications
• Conducting internal quality audits as a co-auditor
• Providing support in both customer and quality system audits, interacting with both external certification bodies and customers in a professional and appropriate manner
• Participating in quality investigations and continuous improvement projects
• Supporting other quality activities such as validation, change control, CAPA where required

It would be a plus if you also possess previous experience in:

• University degree in the Biological/Microbiological/Chemical Sciences or equivalent work experience
• Extremely detail and accuracy-oriented with good written and verbal communication skills
• Computer literate (Word, Excel, Oracle database, Electronic Documentation System) to create spreadsheets, e-mail, memos, graphic, etc. and technical writing skills (create and edit complex procedures)
• Interact with internal and external customers, answering questions in a timely and professional manner
• Problem solving ability (sound reasoning), choose appropriate course(s)of action when given a set of circumstances and exhibit familiarity with specific assigned tasks

It would be a plus if you also possess previous experience in:

• Knowledge and experience of a GxP environment or other regulated industry

Job Description:

• Implement and manage all quality control (QC) procedures, documentation, and record-keeping to ensure compliance with project standards and regulatory requirements.
• Inspect assembly lines and production processes to verify adherence to established standards and procedures. Ensure all components meet the required specifications.
• Conduct daily inspections post-pour and pre-delivery to ensure components are defect-free before shipment. Document and report findings promptly.
• Identify and report non-conformances to the Quality Manager. Facilitate immediate corrective actions to address quality issues.
• Work closely with project planners to develop and refine daily, weekly, and monthly delivery schedules, ensuring timely completion of tasks.
• Oversee subcontractors to ensure they adhere to delivery schedules and quality standards. Address any deviations promptly.
• Arrange appropriate storage for products to prevent damage. Conduct monthly stock takes to maintain accurate inventory records.
• Coordinate the testing of raw materials such as rebar, aggregates, cement, and precision tools to ensure they meet quality standards.
• Lead both internal and external quality assurance (QA) audits, including ISO 9001 audits. Ensure all processes comply with relevant quality standards.
• Collaborate with the design team to address technical issues. Work with subcontractors to resolve quality concerns.
• Prepare monthly reports analyzing quality control data. Provide management with recommendations for improvements and preventive measures.

Job Requirement:

• Degree in Civil and/or Construction Engineering
• At least 3 years of working experience in the civil construction industry
• Experience in all QA/QC functions.
• Able to start work immediately or within short notice.

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Summary

· We are looking for a Digital Banking Product Manager to lead the digital capabilities deliveries from the business side on our Digital Platforms (primarily on Online Banking, Mobile Banking, Pre-Login Website and Online Real-time Onboarding platform).

· Having keen eye for detail and a good understanding of UX and customer journeys is a big plus.

· Project management skills are also desirable as the selected candidate will be managing multiple streams of digital product deliveries.

· The candidate will ensure that our digital experiences across digital touch points work as intended.

· This is a Direct contract role for 12 months.

Key Responsibilities

Quality Strategy Development: Formulate and execute comprehensive quality assurance strategies aligned with project objectives.
- Test Script Optimization: Review and enhance test scripts to achieve extensive and effective coverage.
- Testing Leadership: Lead and oversee detailed testing activities, including functional, performance, reliability, and regression testing to ensure product quality.
- Quality Assurance Execution: Manage and monitor the performance, reliability, and quality of digital products and services.
- Defect Management: Identify, investigate, and resolve issues within the production process to maintain product integrity.
- Standard Maintenance: Develop, implement, and oversee corrective and preventive actions to uphold quality assurance standards.
- UX Support and Analysis: Analyze user journeys and facilitate User Acceptance Testing (UAT) to ensure exceptional user experiences.
- Project Coordination: Lead multiple projects, ensuring timely delivery and adherence to quality benchmarks.
- Performance Improvement: Develop metrics to assess quality performance and drive continuous improvement initiatives.
- Cross-Functional Collaboration: Collaborate with various teams to align on quality goals and provide training on quality best practices.

Automated Testing Implementation: Design and implement automated testing solutions to improve efficiency and coverage.
- Automation Framework Development: Develop and maintain robust automation frameworks to streamline the testing process.
- Automated Test Scripts: Create and manage automated test scripts for various test scenarios, ensuring thorough validation of product features.
- Continuous Integration: Integrate automated testing processes into continuous integration and continuous deployment (CI/CD) pipelines for seamless development and testing cycles.

Our Ideal Candidate

· 4 plus years experience in Project Management in banking or digital domain.

· Deep understanding of UX principles and their application in digital products.

· Expertise in mobile app technologies and an understanding of their business applications.

· Highly meticulous in identifying and addressing quality issues.

· Excellent analytical and problem-solving skills to tackle complex challenges.

· Ability to perform well in a fast-paced, ever-changing environment and handle evolving project requirements.

· Proficient in using various testing tools and frameworks for manual and automated testing.

· Strong knowledge of automation testing tools and best practices, including experience with scripting and automation frameworks.

· Contract Duration - 12 months

Role Specific Technical competencies

· Project Management

· UX Knowledge

· Communication and Presentation Skills

· Understanding of Mobile App business and tech

· Attention to detail

· Analytical mind and problem-solving aptitude

· Strong organizational skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science/ Biomedical Science
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Test Program Manager

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science/ Biomedical Science
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Cleanroom / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description:

• Able to lead project for Method validation/verification/transfer to introduce new/remediated QC methods for testing existing and new products independently
• Subject matter expert in method validation, verification and transfer; covering wide arrays of methods and complex techniques
• Author of Method validation/verification/transfer Protocols, Reports, Reports, ensuring GMP compliance in ICH Q2(R1), USP <1225>, USP <1226>, EU GMP Chapter 6, and WHO Annex
• Ensure timely release of methods to support commercial production, manufacturing investigations and product investigations
• Ensure RFT in the method introduction process
• Maintain validated status of assays by establishing a control and monitoring strategy to ensure that the method is in the state of control, and the data generated from the method is reliable.

Requirement

• Min Degree / Diploma in Science/ Chemical Engineer or other equivalent
• Min experience of 3-5 years in Pharmaceutical, Biopharmaceutical or related manufacturing environment.Six Sigma Greenbelt training would be helpful.
• Demonstrated experience e.g. in the area of method validation, method transfer, method verification, Unexpected Results investigation.

If interested, please email at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Kerry Consulting is working with a renowned player in the digital banking sector, and they are currently seeking for a highly skilled regulatory compliance professional to join their dynamic team.

Responsibilities:

In this role, you will serve as a crucial advisor to various business units within the company, providing regulatory compliance advisory in relation to Banking Act. Duties include managing compliance risks, highlighting new regulations and regulatory expectations to various corporate functions. You will also conduct assessments on regulatory escalations, identify compliance gaps in workflow and recommendations for remediation measures.

Requirements:

The ideal candidate should come with a Bachelor’s Degree and prior 8 years working experience in regulatory or compliance roles in financial institutions. In dept knowledge of relevant regulatory frameworks such as Banking Act and Payment Services Act, and industry best practices would be ideal. Someone who is organised, efficient and have high attention to detail and accuracy is preferred as well.

To Apply

Those interested, kindly click "Apply". Alternatively, interest and referrals to [email protected]

Reg: R2095759 | Lic: 116S8060

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

This is a 12-month renewable contract.

Responsibilities:

• Provide comprehensive compliance and audit support to the business unit, ensuring adherence to regulatory requirements.
• Collaborate closely with internal auditors to ensure all processes align with regulatory standards.
• Review regulatory changes and update policies and procedures accordingly.
• Assist in legal contract drafting and provide audit support as needed.
• Monitor and report on audit progress during management meetings.
• Lead compliance-related activities and initiatives within the organization.
• Stay updated on internal standards and business goals to ensure alignment.

Requirements:

• Bachelor's degree in IT, Finance, Business, Law, or related field.
• Minimum of 2 years of experience in IT Compliance and Audit.
• Proficiency in governance and internal control practices.
• Experience in legal contract drafting with keen attention to detail.
• Strong report writing skills and ability to handle administrative paperwork effectively.
• Demonstrated ability to collaborate effectively with key business partners and internal Audit and IT teams.
• Excellent interpersonal, writing, and communication skills.

• Compliant management.
• Knowledgeable of industry and governmental regulations affecting product quality.
• Develops, implements, revises and maintains quality standards, tools and methods for processing materials into finished products.
• Management of complaint including assisting in investigation, trending of complaint.
• Report the Quality metric related to complaint.
• Documentation change management.
• Drives quality improvement and cost reduction using Six Sigma or Lean methodology.
• Compilation of product registration dossier.

Major Responsibilities:

• To ensure all document change packages are processed timely and accurately.
• To conduct internal and external audits and maintained the audits schedule.
• Responsible for compliance activities in the plant.
• Responsible for SAP & POMS changes and verification of recipes, inspection plan, etc.
• To ensure all complaints are properly investigated per Abbott’s requirements and responded to affiliates in a timely manner.
• To ensure metrics for complaints are collated and trend.
• Knowledge of basic principles, methods, technologies and practices of a professional/ technical field.
• General knowledge of procedures and activities within own work area.
• Focused on learning the key aspects and duties of the job being performed.
• Applies research, information gathering and analytical skills.
• Handles detailed, structured problems.
• Works on assignments where judgment is required a majority of the time.
• Works under general direction, seeks assistance as needed.
• Contributes to own team/ closely related teams through quality and accuracy of own output.
• Conveys information in a concise and professional manner.
• Asks effective questions and solicits feedback to understand needs.
• Anticipates future needs based on past transactions.
• Ensure product registration is completed in a timely and accurate manner.
• Any other duties as assigned by supervisor.

Skills/Experience Requirements:

• 2 to 3 years of experience in manufacturing or relevant experience or equivalent combination of education and work experience.
• Good communication and report writing skill, result oriented.
• Effective communication with internal customers (affiliates, regulatory affairs, materials management, project teams, etc.) and external customers (print suppliers, TPMs, etc.).
• Ability to perform multi-tasking.
• Ability to work independently and with a sense of urgency.
• Proven problem-solving capability, customer focus and good leadership.

Education:

• Bachelor of Science Degree in Food Science, Food Technology, Dairy Science or related discipline or Diploma with minimum 3 to 5 years of experience.

Assistant Vice President - Risk Control Specialist, Energy (APAC Region)

Responsibilities include:

• Partnering with the Energy Team Leader in Singapore for Underwriting, Claims, and Management/Executive teams to support and strengthen corporate business goals, including retention, new business growth, reducing loss exposure, and overall regional profitability;
• Partening with the broader Sompo Risk Control team, sharing capacities, resources, and expertise;
• Ensuring Risk Control surveys and service activities are completed on time, are appropriate for the identified hazards/exposures, and are accurate;
• Undertaking risk control surveys for Energy Clients;
• Monitoring recommendations made by consultants and ensuring critical recommendations are addressed by Clients;
• Providing service quality reviews and risk desk reviews for Underwriters;
• Identifying areas of development for the team and providing coaching and/or training for the strengthening of technical, business, and professional acumen;
• Supporting and promoting corporate, departmental, and team goals, programs, and directives;
• Coordinating work on corporate projects, white papers, or marketing materials;
• Coordinating participation in marketing events and industry-specific events;Partnering with corporate business partners' Claims, Underwriting, Marketing, etc., to enhance the Sompo International brand within the marketplace;Ensuring account renewal activities between field staff and underwriting occur as required to achieve department objectives;
• Assisting senior leadership with budget development and strategic planning;
• Promoting Sompo International's expertise and brand within the marketplace by attending and participating in conferences and recognized industry organizations
• Maintaining a high level of industry awareness and expertise in applicable risk control subject matters.
• Creating client-facing reports and/or loss control surveys;
• Conducting loss control surveys at client locations to determine potential hazards and risk factors to be considered in underwriting/risk selection;
• Analyzing loss trends recognizes opportunities to provide risk control products and/or services that can help reduce losses.
• Attending client/broker meetings, lunches, dinners, and other social outings as applicable.
• Expanding existing relationships and new prospective Energy clients;

Desired Skills & Experience:

• A University degree or equivalent industry accreditation.
• 15+ years' experience in insurance (or industry) with supervisory experience in Risk Control.
• Solid understanding of sound Risk Control processes and techniques.
• Ability to effectively problem solve and find alternative equivalent solutions to complex technical, business, and interpersonal problems.
• Excellent oral and written communication skills.
• Ability to manage conflict achieving successful outcomes and resolution.
• A proven track record of superior analytical, project management and planning skills.
• Demonstrated leadership skills that include the ability to; foster effective client/underwriting relationships, embrace and drive change, and influence others without having a direct reporting relationship.
• A self-starter who can initiate and complete a project with minimal supervision.
• Professional designations from the insurance or risk management industries and knowledge in renewables energy are a plus.

Your role

Do you want to design and build next generation business applications using the latest technologies? Are you a talented Test Manager & Test Automation specialist who wants to work on interesting business challenges, and do you like to be challenged and encouraged to learn and grow professionally?

We’re looking for somebody who can:

• design, build and perform tests with a focus on end-to-end journeys of our applications
• understand the bigger picture (end-to-end impact assessment) to identify and predict issues early
• develop custom tools and integrate with existing tools to increase engineering productivity
• collaborate within the team to deliver efficiencies and productivity improvements
• liaise with multiple stakeholders (at all levels) across the bank including international locations and drive the defect management process for your POD

Your team

You will be working in the Information Capturing Crew, which is part of the foundation stream of Client Document and Records Management. You will work within a team of quality and test engineers who work across various PODs of Information Capturing to support the delivery and improvement of the forms, capturing and related automation products. Along with your team members, you will enable the transition from our classic products to the new strategic and integrated suite of products for the Digital Mailroom Pod.

The crew mission is to become the global differentiator for capturing and processing of (client) information by offering innovative information services for integration & automation.

The members of this Agile chapter are working out of Switzerland, India, Singapore and the Philippines.

Your expertise

• extensive knowledge in programming language - Java
• ISTQB Foundation Certification or above
• sound knowledge of Defect Analysis, Prioritization, Regression Testing
• proven Test Automation and Test Manager know-how and ability to work with both BA's and Developers
• requirement Traceability Matrix (mapping stories to test cases)
• experience with SOAP UI & Postman/Swagger
• familiar with using Gherkin and MS Azure

Job Summary:

• Title: Senior/Executive, Value & Safety Office
• Industry: Healthcare
• Location: Woodlands

Job Responsibilities:

Quality Assurance

• Provide support in setting up organisation wide Quality Management System and in planning and rolling out of Ensure Safer System (ESS) programme
• Work with various departments or professional groups to adopt and implement healthcare standards (ex: Joint Commission International (JCI) Standards)
• Work with Ensure Safer System (ESS) secretariat to manage the ESS steering committee meeting
• Manage and participate in Ensure Safer System (ESS) audit programs to ensure compliance with defined policies, procedures and standards requirements
• Perform documentations and standard operating procedures review
• Work closely different stakeholders to train and build a pool of qualified auditors within the organisation.

Quality Improvement

• Support organisational wide multi-pronged quality improvement initiatives.
• Work closely with various departments or professional groups to operationalise the plan.
• Participate in multidisciplinary improvement projects team in project scoping, data analysis, process mapping, goal setting and formulate innovative solutions.
• Support faculty members or external partner to create training materials as well as organise improvement methodology, tools, and techniques workshop.
• Organise quality related activities to celebrate and inculcate the improvement effort within the organisation.

General

• Work closely with various functions within department to deliver Quality annual work plan.
• Execute special tasks and events as assigned by reporting officer.

Job Requirements:

• Bachelor’s Degree in Science, Engineering, Nursing, Business Administration & etc.
• Good command of the English language (spoken and written) and presentation skills.
• Proficient in Microsoft Office applications is a must (MS Word, Excel, PowerPoint).
• Candidates with at least 3 years of experience in Quality Management Systems and internal audits will be considered for senior position.
• Experience in leading or participating in improvement project is also an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region.

Job Description

• Ensure accurate recording of daily customer complaints in SAP, following defined standards and coordinating with geographical coordinators.
• Analyze complaint data to provide concise event descriptions and product details, leading investigations and documentation efforts.
• Maintain effective communication with internal staff and global complaints coordinators throughout the complaint resolution process.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock, lost business, and product recall returns.
• Conduct statistical analysis of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions as needed. Identify opportunities for process improvement, engage stakeholders, and participate in audits and training activities.
• Contribute to business improvement initiatives and attend global meetings as necessary to support quality management efforts.
• Complete additional tasks as assigned by the Quality Manager

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action/ preventive action outcomes

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO standard to be able to understand and manage questions/complaints

Job Responsibilities:

• Lead and drive quality improvement initiatives within the healthcare domain
• Collaborate with operational teams to identify and develop strategic solutions for improvement
• Engage stakeholders to understand their challenges and implement effective problem-solving strategies
• Drive the application project end-to-end including requirements gathering, design, development, testing, launch and adoption.
• Develop and execute project plans and timelines
• Create, track and manage project budgets and resource plans
• Set project milestones and ensure adherence to timelines and budget
• Provide project progress updates and reports to relevant stakeholders in a timely manner
• Conduct functional testing to verify that the proposed solution aligns with user requirements and complete User Acceptance Testing (UAT) to ensure project completeness
• Identify potential risks and issues with the project and escalate to managers when required.
• Liaise with external vendors and partners involved in the project development.

Job Requirements:

• Bachelor's degree in IT, Computer Science or related field
• Knowledge of mobile platforms, technologies and trends
• Excellent analytical and problem-solving skills
• Budgeting and resource planning experience
• People-centric
• Experienced in facilitating workshops and conducting trainings
• Excellent communication and interpersonal skills to collaborate effectively with diverse teams
• Self-starter with a strong sense of urgency and a positive “can do” attitude
• Qualities of matured thinking, dependable and requires minimum supervision
• Ability to follow through, work independently as well as in a team

To apply, please visit www.gmprecruit.com and search for Job Reference: 24342

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Quality Validation Specialist (1-year Contract)

Our client is a global pharmaceutical company aim to improve the quality of human life. The company is one of the leading MNCs in developing and manufacturing drugs, vaccines, and consumer healthcare products.

Responsibilities:

• To review, assess and approve validation documents.
• To plan, conduct, coordinate and initiate quality related meetings.
• To participate and conduct investigations related to non-conformance events.
• To prepare and assist in quality compliance audits.
• To ensure all validation activities are carried out in accordance with regulatory requirements.

Requirements:

• Diploma in Chemistry/ Science/ Pharmaceutical with more than 5 years of relevant working experience.
• Degree in Chemistry/ Science/ Pharmaceutical with internship or 1 years of relevant working experience.
• Hands-on experience in analytical methods/ systems/ equipment validation/ requalification.
• Good knowledge of GMP, Pharmacopoeia, and quality related regulatory & analytical lab safety requirements.
• Practical knowledge of performing analytical lab investigation, change control & CAPA.
• Good knowledge of analytical lab instruments/ equipment/ methods.
• Willing to train and guide co-workers.
• Excellent documentation, interpersonal, communication and problem-solving skills.

To apply, please visit https://www.gmprecruit.com/ and search for Job Reference #: 24330.

To find out more about this opportunity, please contact Patricia Lin @ [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Patricia Lin | Registration No: R22105276

about the company

Our client designs, manufactures equipment and materials in the semiconductor industry. They have the people and ethos to act with speed, innovation, enterprise and creativity. The scope of the offer, the size of the business, the autonomoy to drive your career forward all adds up to a great place to work.

about the job

• Perform First Article inspection as per procedure, drawings and BOM
• Ensure NCR disposition is done correctly
• Interpreted technical drawing and translate it into First Article Inspection report
• Filing of FAI and FAAS reports
• Perform NCR verification for rework parts from supplier on First Article related issue
• Managed non-conformance reports
• Support QA team to perform in-process/outgoing quality inspection when required
• Part quality inspection
• Perform and verify root cause analysis of returned instruments

skills & experience required

• Diploma / Higher NITEC / NITEC in mechanical / mechatronics / quality engineering or equivalent
• Min 2 years in instrument / equipment manufacturing environment
• Operate accurate measurement instrument (Smart scope / CMM / Profile projector)
• Hands on with basic measuring instrument (example: caliper, micrometer, and height gauge)
• Able to read mechanical drawing and use of CMM Machine
• Able to commence within a short notice / immediately will be a plus

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Responsibilities:

• Apply risk management methods to design compliance management requirements and compliance responsibility framework for the business system.
• Identify compliance risks in the business domain, analyze root causes of compliance risks, and predict changes and trends in compliance risks.
• Develop solutions for compliance issues, utilize compliance management methodologies to optimize compliance risk management solutions by internalizing external regulations, and effectively control major risks.
• Implement professional compliance activities, promote and monitor the implementation of compliance policies in business departments. Have compliance emergency management capabilities to effectively respond to crises.
• Interpret compliance requirements and publicize compliance policy and process requirements internally. Communicate effectively with business teams to build influence.

Key Requirements:

• Bachelor's degree in information technology.
• Minimum of 3 years of relevant work experience.
• Strong strategic planning and logical thinking skills
• Strong organizational, learning, cross-team communication, and driving abilities
• Candidates with experience in compliance, legal affairs, auditing, inspection, and internal control are preferred.
• Familiarity with cloud business processes is preferred.

Quality Assurance Specialist

Our client is a leading global manufacturer of chemical. They are currently seeking for Quality Assurance Specialist to deliver effective solutions to expand manufacturing scope on chemicals.

The role of the Quality Assurance Specialist includes:

• Undertake all test functions under Product Section and Materials Section
• Carry out investigations of non-conformance in raw and packaging materials.
• Prepare standardized analytical reagents and titrant solutions.
• Calibrate and maintain test equipment to ensure optimal performance.
• Uphold and comply to Environmental, Health and Safety requirements.
• Upkeep cleanliness or work areas, apparatus and equipment.
• Undertakes BOM creation, data entry and amendment in SAP.

Job Requirement:

• Minimum Diploma in Chemical Process Technology or equivalent with Science background
• Good attitude and willing to learn

Other information:

• Transport provided

Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Win Hui
EA Personnel Reg No.: R23115634

Kindly send in your latest job resume without your NRIC numbers and other ID numbers.

For job resume(s) that contain NRIC numbers and/ or ID details, it may not be processed and your job application may be rejected due to improper submission of job application details. Please refer to the advisory guidelines on the PDPA for NRIC numbers and other ID numbers.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

• Take the lead in driving IT service maturity and information security risk management with your strong stakeholder management skills
• Flat structure with flexibility and autonomy
• Fast paced environment – established Maritime MNC

Key Responsibilities:

• Govern cyber information risk management and compliance, including risk documentation and remediation.
• Ensure alignment with industry frameworks and regulations such as NIST, CIS Controls, and BIMCO.
• Manage audits and maintain compliance with regulations, overseeing access rights.
• Lead IT service, application, and vendor management, coordinating with business partners to drive enhancements.
• Oversee IT problem management and establish SOPs for improved ecosystem management.
• Collaborate with stakeholders to consolidate vendors and enhance procurement processes.
• Support project handover and change advisory board discussions.

Qualifications & Experience:

• Minimum qualification in Information Systems or Computer Science.
• Minimum 7 years of experience in IT Service Management, Risk Management, and Governance.
• Proficiency in managing IT risk registers, problem management, and vendor relationships.
• Solid understanding of technical IT aspects including cyber, cloud computing, and infrastructure.
• ITIL Foundation Certified and experienced in building capabilities within smaller teams.

If you are interested in the above position or other cyber security or IT compliance positions, please kindly send your updated CV to [email protected].
*Due to high volume of applications, only shortlisted applicants will be contacted.*

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint