Total 354 job vacancies by Apar Technologies Pte. Ltd.

About the role and your skillset:

• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands, SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

EA License Number : 11C4879

• Experience in one or more of the following: Python/Java.
• Very good analytical and problem-solving skills with good understanding of technical risks emerging out of architecture decisions.
• Experience with developing applications and setting up automations in a Linux environment, with sound knowledge of algorithms, data structures, complexity analysis and software design.
• Development skills with experience in real time, distributed and highly secured environments.
• Experience with developing test cases and ensuring appropriate test coverage through unit and automated testing.
• Experience with CI/CD pipelines and release strategies

• Architectural Design and Strategy: Develop and maintain an enterprise-wide data architecture strategy, ensuring alignment with the businesss long-term goals and objectives.
• Create scalable, efficient, and flexible data models that support the organizations data needs.
• Data Governance and Management: Establish and enforce data governance policies and procedures.
• Data Integration and ETL: Design and implement data integration strategies and ETL (Extract, Transform, Load) processes. Ensure seamless data flow across various systems and platforms.
• Stakeholder Communication: Regularly communicate with stakeholders to understand their data needs and translate these requirements into technical specifications.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Responsibilities :

Responsibilities: As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the teams performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each. Oversee the day-to-day operations of the service delivery team Ensure timely delivery of services and maintain high levels of customer satisfaction Manage the teams performance and provide guidance and support as needed Collaborate with other teams to ensure seamless integration of service delivery solutions

About the role:

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each. Oversee the day-to-day operations of the service delivery team
• Ensure timely delivery of services and maintain high levels of customer satisfaction
• Manage the team's performance and provide guidance and support as needed
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Your background:

1. Service Delivery: Advanced proficiency in managing and optimizing service delivery processes.
2. Business Operation Management: Expertise in overseeing and improving business operations.
3. Operational Excellence: Knowledge of best practices to drive continuous improvement.
4. Delivery Excellence: Proven ability to maintain high standards of service delivery.
5. Performance Management: Experience in managing and enhancing team performance.
6. Customer Satisfaction: Commitment to maintaining high levels of customer satisfaction.
7. Team Leadership: Strong leadership skills to guide and support the team.
8. Collaboration: Effective collaboration with other teams for seamless integration.
9. Problem-Solving: Strong analytical skills to address and improve operational issues.
10. Communication: Excellent communication skills for interaction with stakeholders.
11. Adaptability: Flexibility to adapt to changing priorities and demands.

EA License Number : 11C4879

Job Summary:

Monitors Infra and security, maintains the systems and solves system issues.

Responsibilities
System Monitoring

• 24x7x365 monitoring of security and infrastructure alarms

Incident Management

· Process the incident tickets and provide quality update communication/notifications to the customers.

· Manage the Incident Bridge

Documentation & Processing

• Ensures timely and accurate input of access information into the system
• Processes inbound requests from internal stakeholders and IBX sites
• Dispatches service requests, trouble and alarm tickets

Technical Expertise

• Builds familiarity with BMS systems, and basic data center infrastructure
• Has working knowledge of service management framework and the tools
• Has working knowledge of security and operations best practices

Systems Support & Maintenance

• Processes inbound alerts from essential systems and network elements
• Provides timely response to all related alarms
• Processes site maintenance and outage notifications

Problem Solving

• Ability to identify and resolve, or report, a detected problem
• Escalates trouble cases and emergencies as needed to lead and/or management personnel

Training

• Receives guidance and support from others

Project Management

• Follows instructions on departmental projects

Quality Assurance

• Assists with basic QA and escalates trouble cases to lead and/or management as needed

Qualifications

• Degree in any computer related field
• 3-4 years of relevant work experience
• Customer service oriented
• Able to commit to shift work

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Description

The GCP DevOps engineers will work within an agile team of Engineers and Operations personnel building highly resilient, scalable and performant GCP infrastructure in an automated and efficient manner. The DevOps engineers will work alongside the Application DevOps teams and cross-functional IT teams. The engineers will be required to use their initiative to innovate to achieve maximum performance and be prepared to investigate and use new products/services offered by GCP.

Responsibilities
1. Build and manage the GCP platform to enable application deployments
2. Support and Operate GCP foundation platform using Infrastructure As Code methods (e.g. Terraform) Integrate, configure, deploy and manage centrally provided common cloud services (e.g. IAM, networking, logging, Operating systems, Containers.).
3. Curate and Publish centrally managed Hardened OS Image (Linux)
4. Ensure compliance with centrally defined Security.
5. Ensure compliancy with Operational risk standards (E.g. Network, Firewall, OS, Logging, Monitoring, Availability, Resiliency).
6. Build and support continuous integration (CI), continuous delivery (CD) and continuous testing activities.
7. Support non-functional testing.
8. Update support and operational documentation as required.
9. Fault find and support Applications teams.
10. Ensure good Change management practice is implemented as specified by central standards. Provide impact assessments where requested for changes proposed on DBS GCP platform

Requirements

1. 3 years’ experience supporting Operation on GCP
2. Expert understanding of DevOps principles and Infrastructure as a Code concepts and techniques
3. Strong understanding of CI/CD and available tools
4. Security and Compliance, e.g. IAM and cloud compliance/auditing/monitoring tools
5. Customer/stakeholder focus. Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams
6. Operational effectiveness - delivers solutions that align to approved design patterns and security standards
7. Excellent skills in at least one of following: Python, Terraform.
8. Experienced in full automation and configuration management
9. A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
10. Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
11. Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
12. A successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success
13. A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes
14. AWS Knowledge and Experience is an added advantage.

Experience with GCP CORE and Python scripting is must.

EA Number: 11C4879

Job Description

Job Description:

• Responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.
• Primary focus would be development of iOS applications and the integration with back-end services.
• Need to work along with other engineers and developers working on different layers of the infrastructure.
• Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization.

Skills

• Proficient with Objective-C and Swift and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Experience with performance and memory tuning with tools
• Familiarity with cloud message APIs and push notifications.
• Knack for benchmarking and optimization.
• Proficient understanding of code versioning tools.

EA Number: 11C4879

Job Description: -

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved Work closely with HR to ensure fast, effective, and quality staff recruitment.
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive.
• This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs Take ownership and resolve any urgent or critical issues escalated by the Client or team Work closely with Client to support investigation and service recovery process.

Requirements:

• Candidate shall possess a recognized Degree with at least 5 years of experience in managerial positions in the contact center industry.

EA Number: 11C4879

Job Description

Full-stack Developer Core Technical Skillset: React JS / Angular (for frontend), + Java/ Java Springboot (full-stack developer)

The developer will be part of an agile development team that is responsible for taking functional/ technical design and perform build and testing of the software by utilising his/ her core technical skillset.

What to Expect: 

• Work in an agile development team to deliver high quality software applications. 
• Adopt proven software engineering practices like pair programming, code reviews, test-driven development. 
• Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code.  
• Utilize development skills to deliver innovative solutions that help our clients improve the services they provide.  
• Leverage new technologies that can be applied to solve challenging business problems with a cloud first and agile mindset.

EA Number: 11C4879

Responsibilities

•

Siebel CRM/UCM Install, configure, Patch Upgrade, Sizing of application servers, Performance Analysis and Tuning of Siebel servers/Application.

•

Install and configure Middleware fusion technologies BI Publisher & Quadient with Siebel LDAP/AD/DB security adapter setup & SSO configurations and enable SSL.

•

UCM application integration with EDQ tools.

•

Participating in design discussions to find the solutions and evaluate them according to the business value it provides.

•

Review the designs of other teams and give the suggestions to make it more efficient.

•

Conducting POCs on some of the industry latest Technology services to leverage to business.

•

Built the high available architecture for CRM/UCM & Supporting applications to sustain disasters/corruptions.

•

Reviewing Environment and upscaling as per organizational growth.

•

Application Container tuning, Gateway Zookeeper troubleshooting, and Data source reconfigure.

•

Unshipped Language setup and implementation Multilingual Custom AD/SSO.

•

Identifying and analyzing project complex/performance issues and fix.

•

Supporting MIM/P0/P1 incidents and identifying Pro-active mechanism to fix issues permanently and collaborate with team on solution implementation.

•

Raising Service Requests with Oracle Support and liaising with them for any product defects/bug

•

Incident management, Driving PRB and coordinating with stakeholder until closure.

•

Auditing day-day activities and identifying scope for automation and implementing to minimize manual efforts.

•

Preparing SOP’s for Siebel Administration Activities and documenting RCA DR UAT/PROD support with Admins activities and preparing best practices from issues/success stories.

•

Standardized job tasks and trained L1 &L2 team members on industry best practices and standards.

•

CMMC documentation and POA&M preparation and remedial activities.

•

Addressing security vulnerabilities and making sure systems are risk free.

Skills and Qualifications:

• Minimum 10+ years of Software Engineering experience.

• Minimum of 4 years as a Siebel Server administrator.

• 2 years with Quadient & MDM tools administration.

• Strong solving skills for performance issues in Siebel and BI.

• Excellent knowledge of Linux and Bash scripting.

• Intermediate experience on Python with 3 years of experience

• Intermediate knowledge of CI/CD and DevOps tools such as Jenkins, SonarQube, k8s, and Docker.

• Proven experience with Siebel Server architecture discussions.

• Experience with application installations, upgrades, and migrations within virtualized environments.

• Validated understanding of disaster recovery & backup strategies.

• Excellent verbal and written communication skills, with the ability to efficiently collaborate with team members and customers.

• Meticulous with extensive integration and server-side administration experience.

• Experience integrating cloud and on-premise applications.

• Ability to work in a fast-paced distributed team environment with minimal direction.

• Flexible to work as per the requirements of Global Organization

Preferred Skills

• Knowledge on other CRM applications like SFDC, ServiceNow along with Siebel.

• Knowledge of cloud-based architecture platforms (e.g., AWS,GCP).

• Experience with other programming languages such as Java, React, Javascript.

• Understanding of statistical analysis and analytics techniques.

• Intermediate experience on Python with 3 years of experience

• Intermediate knowledge of CI/CD and DevOps tools such as Jenkins, SonarQube, k8s, and Docker.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Description

We expect IT Support member to have -

• Windows Server experience (not just user but build/admin)
• VM Ware experience
• AWS experience (optional)
• Network admin experience (FW, Wan, Lan, Wifi)
• We need someone strong in Windows Server and VMWare (server administrator).

Responsibilities

• Address user tickets regarding hardware, software and networking, provide incident management for all in scope assets.
• Configure and troubleshoot issues related to windows desktop,notebooks, printers,scanners, applications and PC peripherals
• Good knowledge on the desktop support for both hardware and software
• Maintain network servers and associated hardware, software, services, and settings
• Maintain stable and consistent connectivity across all network computers
• Prepare, implement, and monitor disaster procedures and recovery
• Recommend, test, and implement system and security upgrades
• Knowledge Base preparation
• Co-ordinate with different support team to ensure issue resolved with proper resolution recorded.

Skills :

• Bachelor’s degree (or equivalent) in computer science or related field
• Experience with end user computing, O365 and exchange administration, network support
• Four or more years of experience as a Desktop Support Engineer, Technical Support Engineer or similar role
• Comprehensive knowledge of networking concepts and computing infrastructures
• Hands-on experience with Windows/Linux/Mac OS environments
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices and anti-virus programs
• Ability to perform troubleshooting and provide clear instructions
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude.

EA Number: 11C4879

About the role:

• Lead and manage end-to-end project lifecycle for market research initiatives, ensuring projects are delivered on time, within scope, and within budget. Coordinate with stakeholders across the organization (client and internal) to achieve project goals and adjust project plans as necessary to respond to changing needs and requirements.
• Design and execute comprehensive market research studies using both qualitative methods (focus groups, in-depth interviews) and quantitative techniques (surveys, statistical analysis).
• Employ advanced research methodologies such as social listening and digital ethnography to capture broader market sentiments.
• Conduct extensive desk research to extract relevant data and trends from industry reports, academic publications, and other sources including internal and client content / reports.
• Analyze data meticulously to uncover patterns, trends, and insights tailored to client needs.
• Synthesize findings from diverse sources to provide clear, actionable insights that reinforce strategic decision-making for clients.
• Prepare detailed reports and presentations that effectively communicate research findings and strategic recommendations to stakeholders.
• Work collaboratively with cross-functional client teams (marketing, product development, sales) to ensure research objectives are strategically aligned with business goals.
• Stay abreast of the latest industry trends and advancements in research methodologies to continually enhance our research practices and deliverables.

Your background:

• Experience in market research, particularly within the software platforms / technology sector.
• Expertise in both qualitative and quantitative research methodologies.
• Proficient in Microsoft Excel and familiar with other analytical tools.
• Analytical and critical thinking skills, with an ability to derive strategic insights from complex data.
• Strong verbal and written communication skills, capable of conveying complex information clearly and persuasively

EA License Number : 11C4879

About the role:

Incident Management

• Process Incident tickets and provide quality updates , communication/ notification to the customers
• Manage the incident bridge

Documentation and Processing

• Ensures timely and accurate input of access information into the system
• Processes inbound requests from internal stakeholders and IBX sites
• Dispatches Service requests,trouble and alarm tickets

Technical Expertise :

• Builds familiarity with BMS System and basic Datacentre Infrastructure.
• Has knowledge on Service Management framework and tools
• Has working knowledge of Security and Operations best practices

Systems Support and Maintainance

• Process Inbound alerts from essential systems and network elements
• Provide timely response to all IBX related Alarms
• Processes Site Maintainance and Outage notifications

Problem Solving

• Ability to identify and resolve or report a detected problem
• Escalates trouble cases and emergencies as needed to leand and or management personnel.

EA License Number : 11C4879

Qualifications and Profile

The successful candidate will definitely have:

• At least 8 years of software development experience
• At least 5 years’ experience working with C#, and particularly modern, cross-platform .NET
• A strong understanding of advanced C# language features, such as async/await, dependency injection, etc.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Experience with the dotnet CLI, Git, writing and maintaining integration and unit tests
• Strong familiarity with both Windows and Linux, including shell scripting
• Good knowledge of Transact SQL and Entity Framework Core
• Knowledge of a modern web frontend stack

An ideal candidate will also have expertise in some or all of the following:

• Docker/Kubernetes
• WSL
• Typescript/Angular experience
• Gitlab CI
• Jira or a similar issue-tracking system

About the Role and Your Background:

• A degree, preferably in engineering or IT
• Proven working experience in PMO
• Possess past software delivery experience as a PM or Scrum Master, with good understanding of the principles and frameworks of successful project management
• Proven experience in providing service to internal stakeholders to achieve successful initiatives outcomes
• Process oriented, with good documentation and strong collaboration skills
• Good analytical, problem solving and communication skills
• Support team members to meet overall team objectives and not just as an individual
• Able to quickly build rapport with stakeholders, seniors, peers, juniors and vendors
• Learn quickly, be adaptable, flexible and be able to thrive in a fast-paced and ever-changing context of a growing organization
• Proficient in Microsoft Office (Excel and PowerPoint essential)
• Proven, hands-on experience with JIRA, Confluence ecosystem as administrator or power use
• Bonus point: Experience with data analysis. Ability to build automation scripts around project management data analysis.

EA License Number : 11C4879

About the role:

Perform L1 Helpdesk Support work consisting of the following scope of work:

• Monitor/reply email/phone, log tickets and manage L1 helpdesk.
• Perform L1 investigation for problem report and provide resolution.
• Route to L2 or other parties for issues that cannot be resolved by L1.
• Coordinate with L2 and other teams for resolution.
• Prepare and generate reports required for helpdesk reporting (eg. user login, number of tickets log, CVEs, alerts, SR etc).
• Monitor system (batch jobs, server utilization, system alerts etc).
• Support system patches by doing sanity testing after patches.

Your background:

• Strong written and verbal communication skills for email and phone support.
• Experience with ticketing systems for efficient handling of support requests.
• Ability to diagnose and resolve Level 1 technical issues promptly.:
• Skill in escalating complex issues to Level 2 support and collaborating with other teams.
• Proficiency in generating and analyzing helpdesk-related reports.
• Knowledge of system monitoring tools to identify and address potential issues.
• Experience supporting system patching processes and conducting sanity testing.
• Strong customer service orientation and ability to provide user support effectively.
• Ability to adapt to changing priorities and prioritize tasks efficiently.
• Proficiency in documenting support processes and resolutions accurately.

Additional Desired Skills:

• Knowledge of ITIL framework, specific software/systems, or cybersecurity principles.

EA License Number : 11C4879

Job description

Responsibilities:

• Responsible for analyzing requirements and designing cloud-based solutions.
• Your day-to-day activities will involve developing and maintaining cloud infrastructure, conducting system testing, and troubleshooting to optimize the performance of the cloud platform.
• You should have intermediate proficiency in Requirements Analysis and Solution Architecture, as well as intermediate proficiency in Cloud Infrastructure.
• Design and develop cloud-based solutions for efficient tax management Maintain and optimize cloud infrastructure to ensure seamless performance Conduct system testing and troubleshooting to identify and resolve issues.
• Collaborate with cross-functional teams to ensure successful implementation of the cloud platform.

Technical Skills.

• Hands-on experience with Azure cloud platform. Experience (preferably hands-on) with key Azure components like Azure DevOps, AKS, APIM, Azure SQL.
• Experience with any of the following: Azure Synapse, ADF, Dollar Universe, PowerBI.

EA Number: 11C4879

Main Responsibilities

• Participate to the automation of the deployment solution.
• Participate in environment preparation for testing phases.
• Participate in developing tools to simplify day-to-day activities on the program.
• Facilitate coordination between program developers and infrastructure engineers.
• Ensure continuous improvement and maintenance of the CI-CD pipeline.
• Provide investigation help while fostering knowledge and sharing best practices with team members.
• Document processes and ensure their properly followed.
• Ensure high standard delivery to production.
• Research, design, and develop software.
• Analyse user needs and develop software solutions
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with other engineers to integrate hardware and/or software systems
• develop specifications and performance requirements.

Qualifications and Profile

Mandatory

• At least 8 years in Software development or DevOps team.
• At least 5 years in Java/J2EE development
• At least 5-year experience with Jenkins, GIT (GitLab)
• At least 3-year experience in Ansible
• At least 3-year experience in GitLAb

Job Description

• 3 Years of relevant experience in billing role; good and strong communication skills, self-motivated, analytical skills and independent and skilled in MS Excel, SFDC, Oracle and Siebel.
• Knowledgeable in Oracle, SFDC, and Siebel. Accounting exp will be considered too.
• Billing queries, addressing to the team to process files to issue credit memos more on the billing side.
• Customer facing role, IT and Sales billing related; addressing all billing inquiries from customers.
• Customer facing role, support in audit; 60% of the job to verify and answering quotes, billing, back office.

EA License No: 11C4879

About your role and background:

Should be seasoned functional analyst professionals with 8 - 10 years plus experience. it's critical that they have experience handling multiple initiatives concurrently and understanding.

• Employ tools and techniques to gather business and user requirements against project objectives. Analyse and assess the value of the requirements and, in this context, make proposals on future business processes and architecture;
• Assist with facilitation to identify and map needs;
• Employ a range of tools and techniques to map “As-Is” and “To-Be” business processes referencing current processes and potential or agreed target industry solutions;
• Experience of Lean Analysis on processes will be good.
• Evaluate requirements against the current state and target state and identify what is necessary to make the transition;
• Ensure that activities within the project are mapped to ensure that they are delivered effectively and work in partnership with technology teams to translate into technology solutions;
• Identify potential consequences of a change, estimate what needs to be modified to implement the change and scope changes within the overall project design;
• Ensure that business needs and solutions are delivered according to the level of quality set out in business specifications;
• Develop an auditable requirements traceability matrix ;
• Engage with strategy to ensure business functions, workflows and processes contribute to target operating model.
• Experience of Core Banking, cyber risk, AI OCR, CRM transformation will be great.
• Proficiency in English and Mandrain as will be required to interact with chinese counterparties.

EA License Number : 11C4879

Responsibilities

• Billing - Monitor and ensure that the monthly billing is complete and accurate.
• Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
• Process manual invoices/credit memos and order quotes as requested·
• Review Invoices and conducts variance analysis, with sign off required
• Coordinate monthly invoice run to ensure accurate and timely customer billings
• Manage the Customers’ Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
• Assist in month end close related tasks.
• Assist in Audits & SOX controls
• Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
• Resolve and track billing issues as they ariseworking with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
• Acts as First Line Support for approval requests and deal inquiries
• Project Management - Participate on UATs, projects and ad hoc assignments as needed
• Implement and document processes and procedures required by SOX
• Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
• Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
• Assist in the training and coaching

Qualifications

• Bachelor's degree required
• 3+ years’ experience preferred
• Ability to work independently and self-motivated
• Strong analytical data mindset
• Good communication (both spoken and written) and interpersonal skills
• Proficient in Excel and PowerPoint

EA License Number : 11C4879

Responsibilities

• Perform customer credit check. Establish and maintain appropriate credit lines for new and existing customers in accordance with company’s credit policy.
• Proactively contact customers for prompt collection and timely resolution of aged receivables
• Follow Collection Guideline on those customers with aged debt, reduce outstanding aged accounts receivable balances by working in conjunctions with Billing team, Sales, CSM, and Legal
• Responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation.
• Have the capability to review and release customer credit holds with independent decision.
• Timely resolve customer receivable issues, inquiries, disputes, and/or claims
• Partner with Cash Application team in our global back office to ensure properly application of customer’s receipt.
• Partner with Customer Master team in our global back office to ensure timely set up and update of customer master.
• Understand the Bad Debt Provision and prepare the monthly report.
• Prepare credit and collection reports and ensure meeting KPIs.
• Actively involved in projects/system enhancement and any other ad hoc duties as and when assigned.

Qualifications

• 1-3 years’ experience in Finance required (Associated), 3 Years plus experience for Analyst.
• Bachelor's degree preferred.
• Excel skill, eg, Pivot, Vlookup, Formulas
• Strong Communication Skill – Verbally and in written.

EA License Number : 11C4879

About the role:

This position requires a minimum of 3+ years of experience in supporting or developing application.

Main responsibilities:

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Readressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams
• Process and issue daily, weekly and monthly reporting on data and tickets
• Able to work in shifting schedules (ASIA and EMEA)

Your background:

• Possesses strong analytical, logical and problem solving skills
• Technical background around industry leading DevOps tooling.
• Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity
• Ability to multi-task and work independently with minimal supervision
• Understand concepts of IT Production environment and deployment process/piplines.
• Good hands on experience in following technologies:

1. Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
2. Versioning control systems: Git , AzureDevOps|TFS and SVN
3. SQL scripting (SQL Server or Oracle are preferred)
4. JIRA platform experience

• Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)

Nice to Have

• Experience working in the financial industry or a similarly regulated environment.
• Additional certification in ITIL, sybersecurity
• Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

• Strong communication (written, and verbal) in English is a must.
• Proactive style of working, organizational skills.
• Strong analytical and problem solving skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Understanding and respect of cultural diversity.

EA License Number : 11C4879

Job description

Responsibilities

• Develop web application using technologies such as Angular, .NET Core, Kafka, to be deployed in a containerized service such as Azure Kubernetes Services (AKS), using event driven Microservices architecture.
• Good Understanding of OOPs concepts.
• Strong hands-on knowledge on RESTful services, Web API, Entity Framework. (Experience with Code First migration experience is a plus), LINQ and SQL Server
• Participate in daily agile scrum stand-ups for status updates, assignments, and collaboration.
• Participate in domain-driven design workshops and develop business logic.
• Experience with Azure or any other cloud computing platform.
• Experience in writing unit tests e.g. xUnit, Jasmine.
• Familiarity with API tools including Swagger and Postman.
• Knowledge of Patterns and Good practices to design and develop quality and clean code.
• Familiarity with task management, bug tracking, and wiki-based documentation tools like Azure DevOps.
• Experience with testing at all levels: unit, integration, functional, and performance.

EA Number: 11C4879