Total 73 job vacancies by Ikano-Retail

About the job

Reporting to the Goods Flow Team Manager, you will be responsible for the goods flow process in receiving or replenishment or full serve in the warehouse; ensuring the most efficient, commercial and safe way possible to provide a good shopping experience for our customers.

Your assignment

• You will contribute to the highest goods availability for our customers, using the correct and on-time execution of the assigned goods flow working methods.
• You will perform effectively the store goods flow replenishment tasks in the assigned area, using the available systems and tools that support an efficient goods flow process and data integrity.
• You will perform inventory checks and ensure data integrity and the highest stocks availability for customers
• You will follow quality, security and safety service standards and comply with procedures, rules and regulations
• You will be available to support other co-workers in the departments and other areas of replenishment when required
• You may be required to operate pallet jack to move heavy articles

About the job

Reporting to the Goods Flow Team Manager, you will be responsible for the goods flow process in eCommerce in IKEA Tampines; ensuring the most efficient, commercial and safe way possible to provide a good shopping experience for our customers.

Your assignment

• You will be responsible for the picking of articles in the warehouse and shop floor for online and store customers, ensuring there is no backlogs in order to meet the delivery schedules
• You will perform inventory checks and ensure data integrity and the highest stocks availability for customers
• You will adhere to quality, security and safety service standards and comply with procedures, rules and regulations
• You will ensure the warehouse is clean and safe for work
• You may be required to operate pallet jack to move heavy articles

Your assignment

• Use visual merchandising expertise to enhance IKEA’s unique identity through strong home furnishing solutions by working with store layout and impactful product presentations.
• Actively support and contribute to department goals by proposing initiatives that drive business growth, collaborating closely with cross-functional teams to implement plans.
• Leverage knowledge of local market needs and aspirations to plan and implement relevant, inspiring, affordable, and commercial product presentations that reflect a wide range of styles and price levels, meeting diverse tastes to inspire our visitors.
• Contribute to gathering insights on store layout and product presentation, translating this knowledge into relevant and inspiring store solutions that support a convenient shopping experience and reflect local home-living needs.
• Stay up to date and knowledgeable about home furnishing, retail, and trends to create impactful visual concepts that surprise and inspire visitors.
• Respect routines and responsibilities, working with various teams to act quickly on commercial opportunities and understanding the impact of actions on financial results.
• Ensure high-quality, efficient, and cost-conscious execution of planning and presentation solutions by aligning with national guidelines and applying proven practices.

About the job

The Recovery Team Leader will be responsible for leading the recovery department in optimizing operations and processes. This role focuses on enhancing customer satisfaction and reducing costs associated with poor quality by proactively managing the team to identify, investigate, and report quality defects in-store.

Your assignment

• Oversee the recovery team to ensure adherence to the As-Is principles and the commercial aspects of the Functional Review for Recovery and Quality.
• Ensure that recovery operations are efficient, effective, and aligned with overall store goals, prioritizing customer satisfaction and quality.
• Monitor product quality, blocking and reporting potential quality issues by issuing Store Quality Reports (SQRs) in CASY. Provide constructive feedback based on customer and co-worker input regarding quality concerns.
• Foster a collaborative environment across functions to ensure all team members contribute to the recovery process, focusing on prevention, revenue optimization, and sustainability.
• Ensure the Recovery area is a safe and secure environment for both customers and staff. Promote a culture of safety where team members feel comfortable raising concerns.
• Actively analyze Quality KPI performance, prioritize initiatives to improve results, and enhance team competencies.
• Develop and implement training programs to promote the IKEA culture and ensure diversity is valued, creating a positive workplace environment.
• Ensure compliance with company rules and standard operating procedures (SOPs) in the recovery area, and actively participate in the iCheck/weCheck process.

About the job

Together with the team, you will support and navigate the growth of IKEA and steer the business towards sustained long term profitability, including securing financial business performance and compliance with policies and standards.

Your Assignment

• To lead the store Business Plan process together with the Steering Team and proactively work with local market data to understand people’s life at home and our customers experience across all touchpoints to provide relevant insights;

• To take the lead and drive performance update, commercial and operational insights (where possible) and secure the relevant inputs during the forecasting and budgeting process;

• To work closely with the Commercial Team in identifying commercial opportunities and promote the use of business case thinking when evaluating and acting on those opportunities;

• To drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders;

• To have a good and full understanding of the Profit & Loss (P & L) for the store and steer actions to provide store in shape as new, managing and/or reducing costs while considering all impacts on the P&L and follow up on result and activate scenario plan (if applicable);

• To steer the effective use of staffing resources through using process effectiveness KPIs to ensure constant evaluation and improvement of our staff planning;

• To provide relevant, user-friendly business information, promote standardised reports and secure competence in the organisation to allow for analysis and understanding of the performance to make optimal business decisions; 

• To secure all investments are done with proper analysis/ ROI, considering all aspects of different projects;

• To ensure and implement relevant rules and guidelines in the areas of Risk and Compliance, cash administration routines, accounting rules among others

Your profile

• A strategic finance business partner with at least 10 years of leadership experience, strong analytical skills and commercial acumen to be able to translate business needs into financial consequences and solutions;

• A collaboration champion with strong influencing skills to navigate and succeed in a large matrix organisation;

• A leader who has experience in leading teams, preferably in retail environment coupled with budget and business steering;

• A retailer who contributes towards the business through actions and presence including weekends, public holidays and on rotating shifts

About the job

The Intern is expected to support the day-to-day IT operations and ensure that Service Desk is operating in a timely manner and in line with agreed-on service levels.

Your assignment

Provide Business IT support to the store:

• Ensure that IT systems perform with high availability, performance, and security
• Oversee Service Desk Operations and Compliance

Day-to-day IT Operations (Core Responsibilities):

• Assess assigned severity levels on Service Desk and comply with agreed-on service levels
• Investigate and resolve issues posted on the Service Desk
• Support user enquiries on IT issues over the phone/email/remote assistance
• Develop quick Level 1 & 2 resolution processes for common issues
• Communicate with end-users regarding incident status
• Provide IT Support/Installation/Configuration for the company's PC end-users
• Provide troubleshooting on Computer Hardware/Software (including POS) and Network problems
• Arrange with Technicians for repairs/maintenance of Hardware
• Monitor software license compliance through physical checks and tools (Service Desk and SCCM).
• Coordinate on-site work with authorized vendors during rebuild, relocations or repairs.

Your profile

Motivation:

• Passionate about IT solutions and trends in the retail industry
• Strong sense of achievement in driving IT operational support

Knowledge:

• Currently pursuing a Diploma in IT Professional disciplines (Computer / Information Technology)

Capabilities:

• Resolve IT support issues and service requests in a structured and timely manner
• Excellent teamwork and establish good working relationship with users and service providers
• Customer service mind-set, self-starter, process improvement orientation
• A technical, logical thought process with strong communication skills and has a good command of English

About the job

Are you passionate about shaping the future of omnichannel retailing? As the Omnichannel Development Manager at Ikano Retail, an IKEA retailer in 5 countries, you will play a pivotal role in enhancing the customer experience across multiple channels. You will drive strategic initiatives that elevate both the in-store and digital experiences, ensuring a seamless, personalized journey for our customers. Your work will be crucial in aligning key stakeholders and spearheading the development of innovative customer-facing solutions that define the future of IKEA’s omnichannel presence.

Your assignment

In this role, you will:

• Drive the creation of a unified customer experience that increases accessibility, convenience, and loyalty across all digital and physical touchpoints.
• Collaborate with functional and market leaders to remove barriers to a seamless shopping experience and empower store coworkers with tools and training for omnichannel selling.
• Drive strategic initiatives such as launching new payment & financing solutions or new digital solutions, such as personalized content and AI support, to enhance both in-store and online customer engagement.

About the Job: 

• To perform tasks that require prolonged standing duration
• Ensure compliance to Food Safety and Hygiene practices
• Attend to customers’ needs and requests in a pleasant manner
• Ensuring products are in perfect condition and correctly priced at all times
• Upkeep cleanliness and hygiene standards at all times
• Fast food/Café with cashiering experience and able to perform manual chores
• Able to work on rotating shifts and support retail operation peak periods on public holidays and both Saturdays and Sundays

Your assignment

• Maximising sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.
• Ensuring your department is clean and tidy, with items properly displayed, priced and fully stocked.

PURPOSE OF THE JOB

Provide professional and prompt customer service through the creation of a rewarding end-to-end journey in different customer touchpoints. Support the IKEA for Business Sales Support Specialist in initiating business development activities, including establishing, verifying leads, and following up through multi-touchpoint initiatives to provide a base for sales activities. Manage and provide various sales support information to enable the selling team to engage and meet our customers’ needs in all touchpoints.

RESPONSIBILITIES OF THE JOB

• Contact (via phone call and email), qualify and maintain all incoming inquiries via the designated IKEA for Business website before assigning the enquiries to the B2B operations team or other respective business units.
• Contact (via phone call and email), qualify and maintain all incoming inquiries via email and/or contact number before assigning the enquiries to the B2B operations team or other respective business units.
• Maintain communication with new business leads and ensure that the client’s concerns are addressed promptly throughout all touchpoints.
• Pair appropriate visual materials when communicating with leads via email.
• Maintain and update the existing CRM and customer record/s.
• Support the IKEA for Business Sales Support Specialist during face-to-face meetings with business clients in-store or on-site.

Your assignment

• You provide support in assessing product conditions, recovery work, furniture assembly and general maintenance of your work areas.
• You will be expected to carry out data entry documenting of the returned items into the internal inventory systems and assist in ensuring that the products are properly priced and displayed in accordance with safety and sale mechanism guidelines.
• You will be responsible for pricing As-is labelling, assembling furniture, waste and disposal management and assist customers with their product enquiries.
• Be always aware of customers when on the shop floor and prioritise offering them the help and advice.
• Work within the store to ensure that internal damages are minimised, and Recovery department supported.
• Strive to minimise financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop;
• Assist to assemble products for Store themes and handle quality claims of quality issues furniture.
• Contribute to the daily and weekly sales targets which ensure the delivery of the Recovery action plans and thus achieving the goals.

Description

Kindly note that Ikea Alexandra operates a Non Halal restaurant.

Candidates will be working as a team in our F&B areas in order to provide top quality service to ensure that customer's receives a positive experience while dining.

ABOUT THE JOB:

- Ensure area of responsibility is well maintained throughout the day – clean, tidy, organized and inviting at all times;

- Contribute to the department’s action plan by taking ownership for my part in its delivery;

- Help and support colleagues when needed and in sharing of knowledge help encourage each other. - Take an active role in my team and co-operate when appropriate with colleagues in other are of the store;

- Be aware of top selling products and ensure they are available or promote alternative when these are unavailable;

- Always looking for more effective ways of working to reduce cost and be cost-conscious;

- Follow and comply with internal rules, policies and daily operational routines regarding issues like quality, food safety as set by manager;

- Ensuring department is safe and customer are always in focus and strive to make them smile- Serve customers behind the Hot line with a smile

- Prepare Hot and Cold dishes assigned

- Ensure products and condiments are stocked up, in good condition and replenished on time

- Other ad-hoc duties as assigned.

About the job

Reporting to the Chief Financial Officer, the Business Navigation Manager helps to navigate and steer IKEA to sustained long-term profitable growth by securing and continuously evolving an effective performance measurement framework consistent across all countries, to give a complete profit and loss overview.

You will also lead and coordinate country Business Navigators to support business performance and ensure financial independence. Additionally, you will promote lean, simple, and effective ways of working and support the organization in making sound investment decisions.

Your assignment

• In cooperation with the Country Navigators, Commercial Network Organization, Data & Analytics team and functional leads to develop & implement the principles, methods, and tools to create the best view on Ikano Retail’s performance of the IKEA business line.
• Work with Finance and Business Operations manager and to secure that developed principles are properly reflected in corporate Manuals and SOPs.
• Contribute actively to the creation of a consolidated view on actual performance of Ikano Retail (IKEA BL), identify areas for improvement, business potentials with commercial and operational insights to improve the accuracy of our budgeting and forecasting.
• Support the Reporting & Consolidation Manager in the coordination and stakeholder alignment for the IKEA Budget & Forecast (incl. SA) processes by creating organisation alignment on timeline & milestones as well as on central directions/ budget assumptions (e.g. budget frame).
• To review and challenge the country managers and BN’s on their IKEA country performance for actuals, forecast and budget ensuring all required commentaries are updated to deadline.
• Lead the creation of the goal and frame letters with the Country BN’s and confirming the basis of the incentive targets for the IKEA business line.
• Working together with Country Retail and BN managers to create and follow-up of long term (3, 5 &10 Years) financial plan for Ikano Retail.
• Develop and implement principles, methods, and tools to assess for Expansion investment opportunities and projects applied consistently across Ikano Retail (IKEA BL) markets at both pre-opening and post-opening stages.
• In cooperation with the respective Country BN Managers, follow-up on completed IKEA Expansion projects performance compared to Investment Request and identify possible areas for improvements.
• Support Ikano Retail (IKEA BL) global projects with financial simulations navigating towards best possible Return on investment as well as the best experience for Customers and Co-Workers.
• Be a manager for Manpower Navigation Manager, matrix partner for Country Business Navigation Managers and to represent Ikano Retail (IKEA BL) at IKEA CBF Forecasting Forum.
• Promote the use of business cases when identifying, evaluating, and acting on business opportunities.
• To analyse and evaluate benefits, costs and investments, looking at the business from all relevant perspectives, ensuring a good return on investment and qualitative business cases taking the macroeconomic indicators into account.
• Create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.

About the job

You will support the Goods Flow Manager in ensuring smooth and efficient goods flow operations in the store. This includes managing stock accuracy and availability, overseeing receiving and replenishment processes, and leading the team responsible for these operations.

Your assignment

• You will lead the team and work closely with other departments to ensure the highest level of customer service standards are executed
• You shall review the operation process and provide feedback and solutions to secure a more profitable and smooth operations
• You will ensure efficient daily goods flow operations in the role’s area of responsibility in accordance to Global Service Protocol.
• You will ensure the goods flow team complies with IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and work place environment.
• You will develop and lead the goods flow team to secure competence in the workplace and succession planning.

Job Responsibilities:

• Ensure all shipments reach our store on time.
• Practice customer service when interacting with other companies and clients and see to it all external parties receive a positive interaction with the company
• Verify all incoming shipments to be accurate by comparing the invoice to order and ensuring all goods are in acceptable condition
• Accurately package, label and weigh items to be shipped and ensure proper shipment method and shipping charges
• Work with team members to see that all documents are handled promptly, and goods are shipped and stored properly
• Ensure accurate data is captured in the transport management system (Des/ITM)
• Tallying /Tracing of import cargoes
• Perform inbound receipts/checking and other related activities
• Liaising with our LSP (Haulier, Sagawa) and other office personnel
• Reconciliation external warehouse inventory
• Keeping the records and documentation
• Data entry (MVBC) and other ad-hoc duties as assigned by the superior.

About the job

• To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
• Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
• Ensure that customers’ issues are handled efficiently and with empathy.
• Actively working towards fulfilling the four tasks of the store.

Your assignment

• My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
• I have the knowledge, confidence, and desire to make customer payment easy.
• I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
• My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
•  I have the knowledge, confidence, and desire to make customer payment easy.
•  I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
• I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
• I use the till to accurately register products and register payment from customers according to given routines.
• I ensure our store is a safe and secure environment at all times for visitors and colleagues.
• I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
• I use the till to accurately register products and register payment from customers according to given routines.
• I ensure our store is a safe and secure environment at all times for visitors and colleagues.

About the job
You will support the Goods Flow Team Manager to coordinate and optimise goods flow operations in
the store. This will result in agreed product availability for IKEA customers and the correct quality of
the goods flow process in the store at the lowest possible cost.

Your assignment

• You will contribute and make recommendations with relevant goods flow input and feedback to the store business plan and logistics action plan.
• You will implement the agreed logistics actions stated by the store business plan into the goods flow process, track and monitor the assigned KPIs.
• You shall influence positively the quality of products, merchandising and customer shopping experience in the floor.
• You create optimal availability by taking care of the sales space management process in fullserve
• You will ensure efficient daily goods flow operations accordingly to the Global Service Protocol and secure that the work of good flow team complies with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and environment.

About the job

We are looking for a proactive enthusiast to provide executive administrative assistance to the Ikano Retail Management team in the Service Office and to aid in the execution of cost-efficient travel solutions and strategies that align with the organisation’s strategic and operational goals. The incumbent is required to have great attention to detail, strives to deliver high quality work and shares IKEA values to Renew and Improve.

Your assignment

• Provide consistently high levels of executive management support while maintaining confidentiality and exercising diplomacy.
• Assess and manage competing priorities, initiate timeline for various decision forums and exercising discretion to facilitate optimal use of the managers’ time.
• Manage managers’ meetings, coordinate travel arrangements and itineraries.
• Support and back up the Executive Support & Travel Manager in the Ikano Retail Board preparation, pre-meeting coordination of materials for various committees and decision forums.
• Execute the progression of information and duties including overseeing the signing of legal contracts & documents, raising purchase orders, maintaining the Ikano One webpage, filing travel expense claims for the management, co-workers’ profiles maintenance in the travel system and annual travel budgeting process.  
• Lead and/or contribute to ad hoc projects to support the achievement of organisational-level strategic and operational objectives.
• Evaluate, introduce and implement travel and admin solutions/technologies to improve efficiency and deliver envisioned benefits.
• Initiate improvement to optimise and streamline business processes in areas where there is opportunity for increased efficiency and cost-saving.
• Identify, document and update standard operating key procedures and processes.
• Drive vendor selection initiatives for corporate hotels and travel providers.

About the job

• To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
• Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
• Ensure that customers’ issues are handled efficiently and with empathy.
• Actively working towards fulfilling the four tasks of the store.

Your assignment

• I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
• I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.
• I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan.
• I know our daily and weekly service targets and this drives me to improve our service delivery.
• Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer.
• I optimise the relationship with our customers in order to drive sales growth and sustained long-term profitability.
• I am empowered to solve customer complaints within my level of authorisation. I recognise when I need to escalate an issue and then pass on the relevant information to a manager for him/her to be able to deal effectively with the customer.
• Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.
• I ensure safety guidelines are met within the Customer Relations  area.
• I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up  area when required.

Job Responsibilities: NIGHT Warehouse job 

- Receiving of incoming shipment, checking of goods condition before storage at warehouse
- Ensure inventory items are well-organized, properly stored, handled and distributed
- Assisting with replenishing / receiving of stock orders/shelves
- Assist in loading and unloading of goods
- Transporting stock items with a pallet jack
- Ensure a sufficient level of care and attention is given throughout the replenishing / receiving process
- Must be physically fit, able to stand long hours, walking & individual items carry goods up to 25kg

Job Responsibilities: 

• Ensure inventory items are well-organized, properly stored, handled and distributed
• Picking warehouse goods for customers’ orders up to 25 kg using machines;
• Transporting stock items with a pallet jack to other section;
• Pick items from shelves or designated areas according to order lists.
• Pack and prepare items for shipment, ensuring they are properly labeled and documented
• Doing shopping from shopfloor for our online customers' orders;
• Must be physically fit, able to stand long hours, walking & individual items carry goods up to 30kg

About the job

You will support the Goods Flow Team Manager to coordinate and optimise goods flow operations in the store. This will result in agreed product availability for IKEA customers and the correct quality of the goods flow process in the store at the lowest possible cost.

Your assignment

• You will contribute and make recommendations with relevant goods flow input and feedback to the store business plan and logistics action plan.
• You will implement the agreed logistics actions stated by the store business plan into the goods flow process, track and monitor the assigned KPIs.
• You shall influence positively the quality of products, merchandising and customer shopping experience in the floor.
• You create optimal availability by taking care of the sales space management process in full serve
• You will ensure efficient daily goods flow operations accordingly to the Global Service Protocol and secure that the work of good flow team complies with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and environment.

Your profile

• You have at least 3 years of experience working in a retail and or logistics role.
• You are a problem solver with strong organization and time management skills.
• You are a strong team player with good communication and interpersonal skills.
• You are PC literate and physically fit as the work involves physical work in a warehouse and able to commit on shift work, weekends and public holiday.
• You are able to commit to working on rotating shifts including on weekends and public holidays
• Your early shift may start at 0600 hours and late shift may end at 0000 hours

About the job

Reporting to the Recovery Supervisor, you provide support in assessing product conditions, recovery work, furniture assembly and general maintenance of your work areas.

Your assignment

• You will be expected to carry out data entry documenting of the returned items into the internal inventory systems and assist in ensuring that the products are properly priced and displayed in accordance with safety and sale mechanism guidelines.
• You will be responsible for pricing As-is labelling, assembling furniture, waste and disposal management and assist customers with their product enquiries.

Your profile

• You are comfortable with tools handling and enjoy DIY assembling.
• You are physically fit and able to carry and handle heavy loads (e.g. assembled furniture) and withstand prolonged hours of standing.
• You are passionate, friendly, and confident to interact with people to advise our customers in the product enquiries to facilitate their buying decision.
• You possess basic computer skills especially Excel, Sharepoint, Google Forms etc.
• You are flexible in supporting retail peak periods in the evenings, on weekends and/or public holidays are required.

About the job

In your role as an intern in the Sales and Supply Support team, you will create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the store and Supply and Availability, Service Office matrix.

Your assignment

• You will assist in the stock inventory process to secure highest stock accuracy level.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Carry out qualitative and timely administration of parameters in the system to prevent unnecessary orders to manage healthy range frame.
• Check and follow up on order creation to achieve healthy stock structure and capacity.
• You will shadow the Sales and Supply support specialist to learn about our role in the Commercial team.

Your profile

• You can perform routine tasks.
• You have an eye for detail and analytical.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You are proficient in MS Office / Excel.
• You can commit to work on public holidays and weekends.

About the job

In your role as a Sales and Supply Support Specialist, you will create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the Store and Supply and Availability team in Service Office.

Your assignment

• Secure the highest goods availability possible supporting the commercial team’s strategy and Sales direction, considering country specific positioning campaigns, the commercial calendar and local store activities.
• Act as the main contact partner for all range management and operational supply-related questions, in the commercial team in the store.
• Work actively with sales in range management by securing qualitative and timely administration of the range in the systems and highlight deviations of the range frame and parameters.
• Act as a gatekeeper to rationalize forecast inputs from Sales and ensuring receiving is on time for Sale’s activation, taking into consideration available capacity.
• Contribute to the successful replenishment by working actively with forecasting and ordering in alignment with the commercial calendar.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Produce timely and periodic follow ups to commercial and management team regarding operational process in the store, including phasing in and out, overstock and concrete, activities and non-central shortages.

Your profile

• You have minimum 2 years of experience in Retail Supply Chain and operational excellence to support in retail and/or logistics processes, tools and working methods.
• You are analytical, able to make objective decisions based on monitoring and reviewing of the in-store Logistics system and other available information.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You have MS Office proficiency knowledge and knowledge in MVBC (Master version Business Central) system is preferred.
• You can commit to work on public holidays and weekends.