Total 22 job vacancies by Intellect

The Role

As part of our regional expansion, we are looking for a digital marketing intern to support Intellect in B2B and B2C Marketing. We are looking for someone who has big ideas, but is also detail-obsessed, feels confident working with data, and is looking to grow their digital marketing skill set in a rapidly growing company.

He/she will be reporting to the Brand Marketing Manager.

You will be involved in the day-to-day running of digital campaigns and initiatives which includes:

• Work with Brand Marketing to ideate new marketing campaigns and initiatives
• Assist the team in ideating and executing a content calendar across Facebook, Instagram, LinkedIn, and other new media platforms
• Tracking and analysing content and paid marketing efforts on social media
• Create content and copy for integrated media strategies such as PR, email, video and paid marketing
• Manage and nurture working relationships with ambassadors and Key Opinion Leaders (KOLs)
• Liaise with key brand partners and co-building promotional campaigns
• Support the Marketing team in organising and planning for Intellect’s annual Mental Health Festival
• Partner with B2B Marketing team to organise Intellect’s sponsored booth and entitlements at key HR conferences
• Assist with event marketing for thought leadership events that are self-organised or run with partners
• Test and learn new digital assets on various owned, earned, and paid platforms

• Currently pursuing a Bachelor's degree or higher
• Have excellent written & verbal communication skills in English
• Are data driven, results focused and always looking to improve things
• Highly organised, and ability to work independently and in teams
• Preference for candidates which are able to commit full-time (3-6 months)
• Preference for experience in prior jobs, internships, and/or certifications in Digital Marketing

We're looking for an intern to join the CEO's office to work on driving special projects & initiatives, as well as support day-to-day operations of the CEO. This individual will report directly to the CEO and will get to work cross functionally on the special projects.

We'll be looking for someone who is able to be an all-rounder, is a self-starter, eager & hungry to learn, very well organised, and has a good command of writing and general people skills.

• Market research
• Outreach and general business development
• Scoping and planning
• Administrative planning and liason work
• Project management
• Admin and operations work that supports the CEO's day-to-day operations

No hard requirements in qualifications or skills, ideally the candidate:

• is a university student, no required major focus
• ideally some prior internship work experience
• is able to be an all-rounder and adaptable
• is a self-starter
• has a good command of the English language and is adept at writing
• is conscientious and well organised
• is eager to learn
• has general people skills

We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.

• Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
• Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
• Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
• Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
• Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
• Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
• Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
• Develop, implement, and monitor quality assurance and improvement plans across all departments.
• Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
• Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
• Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
• Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
• Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
• Foster a culture of safety, quality, and compliance throughout the organisation.
• Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
• Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

• A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.

• Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
• Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
• Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
• Strong analytical skills with a focus on data-driven decision making in clinical operations.
• Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
• In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
• Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
• Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
• Strong project management skills with the ability to lead initiatives from conception to completion.
• Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

The Case Manager provides leadership and oversees the COMIT team to ensure service delivery is in accordance to the intended programme objectives and care model for COMIT programme as outlined under the terms & conditions of the Letter of Award/Addendum.

They maintain an overview of the service planning and implementation of the COMIT programme. The Case Manager will work closely and provide guidance to the COMIT team to achieve the COMIT goals of timely assessment, provision of intervention and support eg. psychoeducation, case management and counselling, as well as caregiver support and training.

In addition, the Case Manager will also establish and/or maintain networking with other community partners or agencies, for purpose of collaboration and to facilitate co-management of cases.

This candidate will be one of the key members driving the COMIT project.

Programme Development and Implementation

• Plan, implement and monitor the outreach, care process, referral and follow-up workflow.
• Provide case supervision to the team to provide intervention and support, in alignment with the overall COMIT programme objectives, adhering to the relevant ethical and legal guidelines.
• Responsible for establishing the network with other stakeholders like community partners and/or related agencies to build collaborative partnerships and better facilitate care and support for clients and caregivers.
• Establish and review work and communications workflow including identification, referral and escalation work processes as well as the development/update of the COMIT service manual.

Administration and Staff Development

• In charge of the analysis and review of the collated data, and monitoring of the team’s progress and performance.
• Ensure programme data and documents are kept and maintained, in accordance to the COMIT programme requirement, as well as the prevailing personal data protection and security guidelines.
• Oversee the training and professional development of the COMIT staff team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model of COMIT. This includes ensuring all new/existing staffs are clear on their job scope and responsibilities.
• Ensure that the team practices are in adherence to the prevailing organisational, ethical, safety and legal requirements, where relevant.

Other Duties

• Participate in relevant meetings with key stakeholders including AIC to share key learning points where required.

• Open to a 6-month contractual role
• Recognized Masters degree/ Bachelor's degree in Psychology, Counselling or Social work.
• Has at least 5 years of working experience with case management, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Preferably with supervisory experience, able to provide case supervision to the team to provide intervention and support through the project.
• Work experience in the COMIT/CREST or social service sectors would be an advantage.

As a Senior Java Developer, you will be primarily working within the back-end development team and will gain exposure to the full software stack. You will use modern development tools and concepts to deliver high quality, best practice software solutions. You will have the opportunity to take the lead on projects, mentor and support junior members of the team, and have a key input in the development of the team moving forwards.

What you will be doing: 

• Design, build and enhance bespoke Java solutions for our clients
• Deliver high quality, best practice software solutions
• Perform architectural reviews of Java Systems
• Suggest and implement new ideas and innovations
• Produce clean and efficient solutions based on specifications
• Recommend, implement and knowledge share on improvements to client systems
• Use a range of architectures, tools and frameworks
• Be exposed to a range of technologies and be capable of selecting the most appropriate solution to a given client problem
• Work as part of a dynamic team
• Learn and gain certifications in new technologies
• Enhance and grow your Java knowledge among subject matter experts in our learning and development ecosystem
• Grow our learning and development ecosystem through research and development or training content
• Provide technical and/or people leadership to the Performance Software Engineering Stream with opportunities for management training
• Liaise with clients and our business development team to build out teams and/or solutions

What you’ll be doing:

• Working with business users to define requirements for new application functionality
• Developing, testing, supporting and maintaining all code for client applications
• Assisting the Project Manager with all aspects of project delivery
• Working as part of a team to deliver projects on time and on budget
• Analysing data and creating reports for clients, incorporating all findings
• Mentorship and training of junior developers

The Role

We're looking for an intern to join the Client Solutions & Consulting team in supporting the growth and success of our company's specialised mental wellbeing and Learning Development (L&D) / Organisational development (OD) programs and solutions. You will work closely with the Client Solutions & Consulting team in developing and delivering tailored programs, frameworks, and training curriculums to make a positive impact on the wellbeing of the organisations and institutions we partner with.

You will report directly to the Client Solutions and Consulting Lead and we’ll be looking for someone who is able to be an all-rounder, is a self-starter and proactive, eager & hungry to learn, well organised with high attention to detail, good command of written and verbal English, and good interpersonal skills.

What You'll Do

• Design learning decks to support curriculum development team
• Support in the testing of short-form learning curriculum content with focus groups prior to launching
• Manage B2B product offerings delivery management - logistics of running webinars, workshops, panel discussions, connect & learn through the Acuity calendar application, Zoom webinar account management and ensure delivery quality of each delivered session
• Support demand, logistics and preparation of Mental Health First Aid (MHFA) bookings and certifications to be conducted for our clients - including post session certifications, allocation of badges to various pillars, and budget utilisation tracking
• Collaborate with the Client Success team to support client’s learning experience through data analytics and surveys to identify insights and incorporate feedback for improvement
• Support B2B Marketing and Brand team’s requirements to represent our products accurately and compellingly,
• Project management of the budget utilisation for content development, localisation and engagement of external experts, working with Finance to ensure timely payment

Who You Are

• is a University student, no required major focus (relevant subject fields would be an advantage - e.g. Psychology, Organisational Behaviour, etc.)
• Prior internship work experience
• Reliable, consistent, accurate, organised with high attention to detail, keeps promises and has their work output matching expectations
• Proactively thinks about solving problems creatively and delivers additional thinking where possible
• Speaks up and contributes their best ideas and insights at work
• Collaborative, yet has high ownership of work
• Able to deal well with ambiguity and a state of flux
• Has excellent verbal and written skills in the English language, and good interpersonal skills
• Proficient in Google Suites (especially Google Slides and Sheets)
• Familiar with managing host functions of Zoom and scheduling tools

Open to candidates from Malaysia (will report to the Singapore HQ remotely).

As a Clinic Associate at Health Strat, you're a pivotal team member dedicated to maintaining operational efficiency and ensuring positive patient experiences. Your primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect’s clinical sessions through various channels, including email, chat, and call support.

Operational Efficiency:

• Collaborate with the medical team to ensure the smooth operation of the clinic.
• Perform frontline services and general administrative duties, such as answering phone calls and maintaining Electronic Medical Records (EMR).
• Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks.
• Manage cashiering duties, including payment collection and filing.
• Oversee inventory tasks, including stock checking, updating, and ordering.
• Maintain cleanliness and hygiene standards within the clinic.
   

Client engagement (For corporate clients):

• Engage with users through email, chat, and calls to provide support on Intellect’s Clinic services.
• Offer comprehensive information on available resources and options, empowering informed decision-making.

Network engagement and deployment:

• Support the Care Operations team in receiving, documenting, and deploying B2B service requests.

• Navigate administrative processes, including financial assistance and responding to emails.
  

• Candidates must possess at least a Diploma.
• Any experience in Clerical, Administrative Support Healthcare - Medical Support and Assistant or equivalent is preferred.
• Possess good communication and interpersonal skills.
• Responsible individual, meticulous, willing to learn and a team-player.
• Proficient with technology.
• Fluency in written English with an additional spoken language of Chinese is preferred.
• Open to candidates in Singapore only

Support the health strategy team in operations and administrative work of the Intellect clinics which are integral to Intellect’s vision to be the leading mental health ecosystem in APAC. You will work closely with internal stakeholders to drive workflows, operations readiness and setup.

• Support the development and implementation of standard operating procedures for the Health Strategy Office
• Work with internal stakeholders including but not limited to the commercial and clinical teams to support the operationalisation of corporate contracts 
• Ensure smooth execution of daily operations, including but not limited to appointment scheduling, managing the reception area, submission of claims etc

• Business diploma or degree

• Interest in Mental Health care
• Meticulous and team player 
• Fresh graduates are welcome to apply but any work experience is a plus

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

The role will be part of the Operations team and will manage Intellect’s Care Operations team so as to offer a best-in-class medical network spanning across and beyond Asia so as to meet our customer needs. This role will be managing operational teams for helpline and therapy, network expansion and engagement. Tasks include driving the development and implementation of operational processes and Service Level Agreements (SLAs), demand and supply mapping, proactive network acquisition planning, while working closely with internal and external stakeholders to ensure operational performance, efficiency and quality.

Main Duties/Responsibilities

• Development and implementation of internal and external processes and service level agreements (SLAs)
• Continued monitoring and evaluation of SLAs to ensure performance and quality of care
• Establish proper governance over work/project plans and map operational resources required for successful implementation
• Strategic forecasting and planning for proactive and effective acquisition of internal and external network partners
• Key liaison with internal and external partners in operational setup and implementation, continued account management and operational requirements, performance reporting and review, ensure adherence to business and contractual agreements.
• Metrics tracking and ownership to drive a successful network of service providers (helpline rangers and therapists) so as to achieve effective and high quality service delivery to meet customer needs
• Project management and end-to-end  implementation
• Stay abreast of changes and/or updates in relevant policies, procedures, and regulations
• Collaboration with internal commercial, clinical and strategy teams for alignment with commercial demand, internal policies and processes.
• Work closely with product and tech team for solutioning and implementation
• Apply business management techniques to propose business decisions that impact cross-functional teams, internal and external partners

• Bachelor’s Degree or equivalent work experience
• More than 8 years of experience in the Healthcare / Patient experience-related industry, preferably experience in Employee Assistance Program (EAP) operations
• Demonstrate understanding of healthcare, call center, benefits, clinical programs and setup is preferable
• Demonstrable track record of managing third party relationships
• Strong operational background, able to get hands on in developing processes, policies and SLAs from ground-up.
• Experience managing remote teams across multiple locations
• Thrive in meeting tight deadlines and managing priorities under pressure
• Strong facilitation and organisational development skills
• Open to candidates in Singapore and Malaysia

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

The ideal candidate will possess extensive experience in evidence-based therapeutic interventions, particularly Cognitive Behavioral Therapy (CBT), alongside a solid background in conducting neuropsychological assessments for individuals across all age groups. This role entails significant managerial responsibilities, including the oversight of clinical operations, staff rostering, and the provision of clinical supervision.

• Conduct psychological and neuropsychological evaluations for diverse conditions, focusing on ADHD, learning disabilities, dyslexia, among others.
• Deliver both individual and group therapy sessions through in-person and virtual mediums.
• Manage clinical team rostering, administrative functions, and approval of leave requests.
• Provide clinical supervision and mentorship to mental health professionals within the team.
• Collaborate with our interdisciplinary team for holistic treatment planning and implementation.
• Develop and enforce standard operating procedures (SOPs) for risk management and clinical operations, facilitating provider training on these protocols.
• Engage in risk management, crisis intervention, and support for clients in emergency situations in collaboration with our 24/7 helpline team.
• Commit to continuous professional growth through education and development activities.

• Master’s or Doctoral degree in Clinical Psychology from a recognized institution.
• Minimum of 7 years of post-graduate clinical experience, with prior leadership roles in a mental health setting preferred.
• Expertise in neuropsychological assessment and evidence-based interventions, specifically CBT.
• Experience in clinical supervision and team management.
• Valid registration or eligibility for registration as a Clinical Psychologist in Singapore.

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

As a Clinic Associate at Health Strat, you're a pivotal team member dedicated to maintaining operational efficiency and ensuring positive patient experiences. Your primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect’s clinical sessions through various channels, including email, chat, and call support.

Operational Efficiency:

• Collaborate with the medical team to ensure the smooth operation of the clinic.
• Perform frontline services and general administrative duties, such as answering phone calls and maintaining Electronic Medical Records (EMR).
• Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks.
• Manage cashiering duties, including payment collection and filing.
• Oversee inventory tasks, including stock checking, updating, and ordering.
• Maintain cleanliness and hygiene standards within the clinic.
   

Client engagement (For corporate clients):

• Engage with users through email, chat, and calls to provide support on Intellect’s Clinic services.
• Offer comprehensive information on available resources and options, empowering informed decision-making.

Network engagement and deployment:

• Support the Care Operations team in receiving, documenting, and deploying B2B service requests.

• Navigate administrative processes, including financial assistance and responding to emails.
  

• Candidates must possess at least a Diploma.
• Any experience in Clerical, Administrative Support Healthcare - Medical Support and Assistant or equivalent is preferred.
• Possess good communication and interpersonal skills.
• Responsible individual, meticulous, willing to learn and a team-player.
• Proficient with technology.
• Fluency in written English with an additional spoken language of Chinese is preferred.
• Open to candidates in Singapore only

As a Coaching Specialist, you will play a pivotal role in developing, delivering, and overseeing Intellect’s specialized coaching programs. Your responsibilities will include providing coaching to employees and senior stakeholders, training other coaches, developing coaching webinar/presentation/talk content, and contributing to the establishment of Intellect as a leader in mental health and coaching through public-facing training and master classes.

• Develop and deliver specialized coaching programs, ensuring high-quality content and engaging delivery.
• Hold 1:1 coaching sessions for (potential) clients and stakeholders
• Train and mentor other coaches to deliver the same specialized coaching programs, fostering a community of excellence.
• Co-develop and vet webinar, presentation, and talk content on coaching topics, ensuring alignment with industry standards and audience needs.
• Collaborate with internal teams to source and train providers to deliver coaching programs effectively.
• Contribute to the establishment of Intellect as a leader in mental health and coaching through public-facing trainings and master classes.

• Certified ICF Coach (PCC or higher) with a proven track record in coaching.
• Substantial experience in adult education and training.
• Exceptional public speaking and training skills.
• Ability to think strategically and contribute innovative ideas to coaching program development.
• Strong organizational and project management skills.
• Familiarity with mental health and coaching industry trends.
• Coaching Supervision experience is a plus
• Fluent in other APAC language is a plus

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

As a BDR intern at Intellect, your primary responsibility will be to drive the initial stages of the sales process. You will actively engage in prospecting, cold calling, and lead generation to identify potential clients. Conduct thorough research on target companies and industries to tailor outreach strategies. Your goal is to secure meetings with key decision-makers, providing them with insights into Intellect's mental health solutions. This role is instrumental in expanding Intellect's client base and contributing to the company's growth. It offers a valuable opportunity to develop essential skills in sales, communication, and market research within the mental health sector.

Prospecting and Lead Generation:

• Identify potential clients through market research, leveraging online platforms, and other relevant resources.
• Generate leads and maintain a comprehensive database of potential clients.

Cold Calling and Outreach

• Initiate and conduct cold calls to engage with decision-makers in target companies.
• Tailor communication to effectively communicate Intellect's mental health solutions and benefits.

Research on Companies:

• Conduct in-depth research on target companies, understanding their organizational structure, pain points, and industry trends.
• Provide insights to enhance outreach strategies and align solutions with client needs.

Meeting Setup:

• Secure and schedule meetings with key decision-makers to present Intellect's offerings.
• Collaborate with the sales team to ensure a smooth transition of leads into the sales pipeline.

Communication and Relationship Building:

• Maintain clear and professional communication with potential clients.
• Build rapport and establish the foundation for long-term relationships with prospective customers.

Collaboration with Sales Team:

• Work closely with the sales team to understand client requirements and contribute to the overall sales strategy.
• Provide regular updates on lead generation activities and progress.

Documentation and Reporting:

• Keep detailed records of interactions and maintain an organized database of leads.
• Provide regular reports on outreach efforts, successes, and areas for improvement.

Continuous Learning:

• Stay informed about developments in the mental health industry and incorporate knowledge into outreach strategies.
• Actively seek feedback and use it for professional development.

• Currently a university student. Pursuing a degree in Sales, Business, Psychology, or a related field would be beneficial. However, the focus should be on the individual's skills and aptitude.
• Open to students from Singapore (hybrid), Philippines (remote), Malaysia (remote) and Indonesia (remote)

• Clear and effective verbal and written communication to engage with potential clients and articulate Intellect's value proposition.
• Strong research skills to gather comprehensive information about target companies, industries, and market trends.
• Basic understanding of sales principles and a natural inclination for identifying and pursuing business opportunities.
• A competitive mindset with a drive to achieve targets and surpass goals, akin to the determination seen in athletes.
• Ability to adapt to dynamic situations and modify outreach strategies based on client responses and market feedback.
• Skill in building and maintaining professional relationships, as well as the ability to establish rapport with diverse personalities.
• Willingness to work collaboratively with the sales team, sharing insights, and contributing to collective success.
• Strong organizational skills to manage lead databases, schedules, and documentation efficiently.
• Comfort with using technology and CRM tools to streamline lead generation, communication, and reporting processes.
• Proactive mindset with a willingness to take the initiative in identifying new opportunities and contributing ideas to improve processes.

The Role

We're looking for an intern to join the CEO's office to work on driving special projects & initiatives, as well as support day-to-day operations of the CEO. This individual will report directly to the CEO and will get to work cross functionally on the special projects.

We'll be looking for someone who is able to be an all-rounder, is a self-starter, eager & hungry to learn, very well organised, and has a good command of writing and general people skills.

What You'll Do

• Work with the CEO on special projects and initiatives, which will entail:
• Market research
• Outreach and general business development
• Scoping and planning
• Administrative planning and liaison work
• Project management
• Admin and ops work that supports the CEO's day-to-day operations
• Market/language specific projects that will require candidate's native fluency

Who You Are

No hard requirements in qualifications or skills, ideally the candidate:

• is a university student, no required major focus
• can speak Japanese and/or Korean fluently
• bilingual: has a good command of the English language and is adept at writing
• ideally some prior internship work experience
• is able to be an all-rounder and adaptable
• is a self-starter
• is conscientious and well organised
• is eager to learn
• has general people skills

We're looking for an experienced Field Marketing Senior Associate with a background in event execution, cross-team collaboration, and performance tracking to join our Marketing Team.

In this role, you will manage and execute events with Intellect’s partners and third-party trade show organisers, as well as monitor and analyse effectiveness of field marketing activities through post-event evaluation reports. You will be cultivating relationships with internal and external stakeholders to solidify the brand’s image among key audiences as a leading mental wellbeing company across multiple activities throughout the year.

You should have experience in marketing or business development to manage the event roadmap, negotiate with stakeholders, manage logistical needs, build rapport with partners/vendors, calculate ROI, and provide strategic recommendations.

You will report directly to the Demand Generation Lead, with immense opportunity to grow in a dynamic marketing team and build your professional network while on the field.

• Own and manage the B2B marketing events roadmap
• End-to-end execution of events, from planning to post-mortem reporting
• Participate in events with commercial and marketing teams to further strengthen Intellect’s brand image as a top-of-mind wellbeing solution for businesses and employees
• Work with the commercial team to triage leads from events
• Actively track, analyse, and report year-long ROI of events

• Bachelor’s in marketing or business development
• At least 2 years of related experience in field marketing, ideally in B2B events and stakeholder management
• Metric-driven with the ability to calculate ROI, analyse and tell story with data, and provide strategic recommendations to different teams
• Strong communication, negotiation, and collaboration skills
• Highly organised and has a keen attention to detail
• Experience in the mental health industry optional, but will be preferred

As a Clinical Excellence and Training Intern, you will play a pivotal role in assessing the quality of our psychological & coaching services (webinars, talks, coaching sessions, clinical sessions, etc.). Your responsibilities will include analyzing feedback from various stakeholders, identifying improvement areas, and implementing systems to improve quality of services.

• Analyze current webinars and in-app sessions to evaluate their quality.
• Solicit and gather feedback from speakers/providers, clients/audiences, and HR representatives/companies.
• Collaborate with cross-functional teams to understand multiple perspectives and incorporate feedback into improvement strategies.
• Monitor and evaluate the quality and satisfaction levels of sessions and webinars.
• Address and respond to provider-related complaints regarding sessions and webinars

• Currently pursuing a degree in Psychology, Counselling, or related discipline
• Strong analytical skills with attention to detail
• Excellent data analysis capabilities, with a keen eye for identifying trends and patterns
• Exceptional problem-solving skills and the ability to generate innovative solutions
• Excellent communication and interpersonal skills to effectively collaborate with various stakeholders
• Fluent in other APAC language is a plus

As part of the Client Success team, you will be working directly with the Client Success Analysts, Client Success Operations in supporting our corporate clients in an effective rollout and implementation of Intellect as their mental health benefits solution. In this role, you're excited by engaging with clients, using data to drive insights into actions, and delivering results.

This role will be a great fit for you if you are a doer, who is passionate about making a difference in the mental health space, enjoys the complexity of the client experience and has the ability to take an ambiguous task and solve it.

• Develop an understanding of the metrics that drive Client Success, manage client metrics, and communicate data-driven recommendations to guide execution of goals.
• Provide project management and manage day-to-day CS operations tasks (e.g., reporting, analysis)
• Collaborate with cross-functional teams (commercial, marketing, product, tech, operations, clinical) to implement process improvements
• Directly contribute to Client Success strategy drive continuous process and workflow improvements.
• Design and implement custom strategy and journey orchestration in the rollout and implementation of Intellect for our clients.
• Produce insights reports on the product utilization and employee wellbeing.
• Collaborate with our internal team to plan, develop, and deliver engaging campaigns and webinars/workshops for our corporate clients.
• Ad-hoc projects that support the team as we are growing fast!
• Leave clients feeling supported and delighted after every interaction

• A minimum of 2 years experience in consulting
• Strong analytical, problem-solving, and project management skills.
• Energized by engaging with clients and collaborating with our cross-functional teams.
• Proven ability to handle multiple competing priorities and adapt in a fast-paced and fast-growing environment.
• Excellent listening and writing skills, a critical thinker, a proactive self-starter/self-initiator, and the ability to thrive in ambiguity.
• Experience developing client reports, and content for employee and manager webinars / workshops.
• Comfortable analyzing and using data to share insights and make actionable recommendations.
• Passion in mental health and reinventing how mental wellbeing support is being delivered

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

As a Clinic Associate at Health Strat, you're a pivotal team member dedicated to maintaining operational efficiency and ensuring positive patient experiences. Your primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect’s clinical sessions through various channels, including email, chat, and call support.

Operational Efficiency:

• Collaborate with the medical team to ensure the smooth operation of the clinic.
• Perform frontline services and general administrative duties, such as answering phone calls and maintaining Electronic Medical Records (EMR).
• Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks.
• Manage cashiering duties, including payment collection and filing.
• Oversee inventory tasks, including stock checking, updating, and ordering.
• Maintain cleanliness and hygiene standards within the clinic.
   

Client engagement (For corporate clients):

• Engage with users through email, chat, and calls to provide support on Intellect’s Clinic services.
• Offer comprehensive information on available resources and options, empowering informed decision-making.

Network engagement and deployment:

• Support the Care Operations team in receiving, documenting, and deploying B2B service requests.

• Navigate administrative processes, including financial assistance and responding to emails.
  

• Candidates must possess at least a Diploma.
• Any experience in Clerical, Administrative Support Healthcare - Medical Support and Assistant or equivalent is preferred.
• Possess good communication and interpersonal skills.
• Responsible individual, meticulous, willing to learn and a team-player.
• Proficient with technology.
• Fluency in written English with an additional spoken language of Chinese is preferred.
• Open to candidates in Singapore only

We're looking for an AI/ML Intern to join our clinical team to advance the field of digital mental healthcare with us. 

You will be innovating, conceptualising and creating impactful solutions that seek to improve Intellect’s mental health products and services. 

Intellect is strongly invested to combine data with technology in extending mental health access to the public and enhancing the mental health journey for everyone. Hence, the ideal candidate is passionate about working with data and applying mental health research in developing novel solutions.

• Research, develop and implement appropriate AI/ML models and algorithms, such as but not limited to development of a chatbot  
• Analyse and implement strategies for data collection and extraction, and pre-processing
• Perform rigorous testing and validation of AI/ML models to ensure accuracy, reliability, and robustness
• Assist in optimising and fine-tuning AI/ML models to improve performance and efficiency 
• Document and communicate the technical details, progress, and results to team members and stakeholders

• Currently pursuing a Degree in Information Technology/Computer Science or relevant discipline
• Proficient in programming languages including but not limited to Python, Java, JavaScript 
• Understanding of machine learning, large language models, natural language processing, etc 
• Experience with popular AI/ML frameworks and libraries
• Self-motivated and results-oriented individual with an inquisitive mindset
• Able to work independently in a dynamic environment with assigned timelines 
• Attention to details and procedures

We’re looking for a Head of People to join Intellect and lead the charge for People at Asia’s leading and fastest growing mental healthcare company. You will be overseeing, building, and guiding a team of inspired action takers that are creating the future of mental healthcare across Asia.

In this role you will play the important leading role of our People function, spearheading our people processes, culture, engagement, and organisational development programs.

You will be working alongside our leadership and talent team, to synergise the best of different perspectives to build a high performing and mentally healthy workforce.

People Experience (Benefits, Engagement, Development)

• Works in close partnership with leadership to establish the overarching People strategy and alignment with Intellect's vision, mission, culture, and goals
• Provides strategic insights around employee experience, delivering end-to-end transformations of workforce programs, services, and processes to drive the success of teams and the overall workforce
• Serves as the first point of contact for employee inquiries and responds to HR questions
• Assists in administering new hire orientation and ensures a positive on- and offboarding experience
• Identifies Intellect workforce needs, defines the people strategy, and designs frameworks for employers to implement HR initiatives effectively
• Coordinates monthly HR events and programs (e.g., Lunch N’ Learn sessions, Employee Anniversary Program, Socials, etc.)
• Actively contributes to building the employer brand across different platforms
• Champions a cultural ethos and creates an inclusive workplace with an emphasis on diversity, inclusion, and belonging for all employees
  Supports company benefits administration, enrollment planning, and execution

People Operations (HR & Admin Operations)

• Contributes to people and organisation correspondence (e.g., Back-to-office programs, organising training and events, company communication, etc.)
• Manages logistical aspects of onboarding, including coordinating the procurement and setup of equipment such as laptops and ensuring a smooth integration into the company's technology and communication systems
• Maintains and updates data in our HRIS/EOR system across countries and audits for accuracy and compliance, adding relevant policies and documents
• Completes any other duties associated with human resources operations

Organisational Growth / Development

• Monitors and measures career progression; creates and executes action plans to support team achievement of performance objectives
• Provides HR expertise and counsel in the areas of feedback, performance management, employee relations, development and coaching, and organisational development
• Develops talent strategies for key stakeholders and designs approaches for diagnosing and enhancing organisational effectiveness and employee engagement
• Assists in organisational structure planning alongside the strategy and talent acquisition teams

• Minimum of 5 years of progressive experience in HR, with with experience in a leadership role or supporting senior HR leadership
• Proven track record of success in managing people functions within a dynamic and rapidly growing organisation, preferably within the healthcare or tech industry
• Experience in scaling HR processes and programs to support the needs of a mid-sized company with a global presence
• Demonstrated expertise in people experience, people operations, talent management, and organisational development
• Proficient in utilising and/or implementing HR systems and processes to streamline operations
• In-depth understanding of local required benefits across diverse APAC countries
• Strong analytical skills, strategic thinking, and excellent attention to detail
• Effective collaborator with the ability to work seamlessly across different teams and functions within the company
• Excellent interpersonal and communication skills with a proven ability to lead and inspire teams
• Open to candidates from Singapore and Malaysia (remote)

We are seeking a qualified and experienced Clinical Psychologist to join our growing team. The ideal candidate will have a strong background in delivering evidence-based treatments, particularly Cognitive Behavioral Therapy (CBT), and experience in administering neuropsychological assessments for youths, adolescents, and adults, as well as strong report writing skills.

Key Responsibilities:

• Conduct comprehensive psychological assessments for clients, including neuropsychological assessments for ADHD, learning needs, dyslexia, and other related conditions. 
• Develop and implement individualised treatment plans using evidence-based interventions, with a primary focus on CBT.
• Develop specialised clinical care pathways in line with the evidence-base and best practice. 
• Provide individual and group therapy sessions for clients, both in-person and virtually.
• Maintain accurate and up-to-date client records and case notes, adhering to strict confidentiality guidelines.
• Participate in team meetings and contribute to ongoing service development and improvement initiatives.
• Provide clinical supervision for other mental health professionals within the team, as needed.
• Collaborate with our interdisciplinary team to develop and implement client-centered treatment plans.
• Work closely with our 24/7 helpline responder team to manage risk, ensure the safety of clients in crisis situations and provide crisis interventions. 
• Develop and implement SOPs for risk management and clinical procedures, and train providers on these processes.
• Actively participate in team meetings and contribute to the ongoing development of our mental health services.
• Maintain accurate and up-to-date client records in accordance with professional and legal standards.
• Continuously update professional knowledge and skills through participation in continuing education and professional development activities.
• Able to provide after office hour care (Monday to Friday 6 pm to 9 pm , Saturdays 9 am to 1 pm)  

• A Master's or Doctoral degree in Clinical Psychology from a recognized institution.
• At least 1-3 years of post-graduate clinical experience, preferably in a mental health setting.
• Experience in administering neuropsychological assessments for youths, adolescents, and adults.
• Strong knowledge and experience in delivering evidence-based treatments with a focus on CBT as a core treatment modality.
• Desirable: Experience in providing clinical supervision to other mental health professionals.
• Current registration or eligibility for registration as a Clinical Psychologist in Singapore.

Key Attributes:

• Excellent interpersonal and communication skills.
• Empathetic and compassionate approach to client care.
• Strong collaboration skills and the ability to work effectively within a multidisciplinary team.
• Commitment to evidence-based practice and ongoing professional development.
• Adaptability and flexibility in working with diverse client populations and presenting issues.
• High level of organization and time management skills.

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun