Total 2,607 call center job vacancies in Singapore

Job Description

• Checking cleanliness at hawker center
• Responsible for clearing soiled dishes, clearing rubbish, and all general table-top cleaning in a hawker centre.
• Managing the plates and coffee cup supply
• Participate in staff recruitment, selection, and training
• Supervise and schedule staff
• Ensure customer satisfaction
• Resolve customer complaints and internal staff conflicts
• Order and maintain inventory control costs
• Ensure compliance with food health and safety regulations
• Follow food safety regulations
• Oversee a team of table top cleaning, dishwashing, and throw rubbish
• Plan work and coordinate activities by Supervise, instruct, and give on-the-job training to others
• Reports quickly to the supervisor/boss if any problem arises and also recommends solutions
• Perform any other duties as assigned by the manager/boss.
• Establish and maintain satisfactory working relationships with subordinates, supervisors, Managers and Boss.

Requirements

• Full-time positions available
• With or without experience are welcome
• Hardworking, honest, and responsible individual
• Willingly to follow instructions

POSITION SUMMARY

As our Coffee Specialist (Customer Service & Contact Center), you will act as our Brand ambassador to deliver world-class customer service continuously throughout the customer lifecycle and engage with our customers across a number of touchpoints. You will elevate the customer experience with functional and behavioral expertise, creating brand engagement and loyalty while always emphasizing customer centricity.

A DAY IN THE LIFE AS Coffee Specialist (Customer Service & Contact Center) – Nespresso Singapore

As our Coffee Specialist for Customer Service & Contact Center, you will engage and build rapport with our customers to understand their needs well, and provide concise solutions through various touchpoints such as phone, digital or social media to deliver exceptional service.

You will provide one-stop shop services for any of our customer needs, including but not limited to product information, delivery slots and machine troubleshooting. You are constantly delivering an unbeatable level of service to the customers, aligned with Nespresso brand values and standards. You will be involved in identifying and proposing areas for improvement in processes, tools, trainings, speech and services to ensure continuous improvement to the customer journey and lifecycle. You should raise and share valuable customer insights, proposing suggestions and feedback to improve the customer experience as well.

WHAT MAKES YOU SUCCESSFUL

• Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers
• Experience in customer service / sales environment is an added advantage
• Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of handling every contact
• Strong interest in the coffee and service industry
• A team player who supports his/her team in meeting department goals yet is also someone who can work independently with minimal supervision
• Solution-driven, meticulous and accurate
• Being able to context-switch quickly when being tasked to handle various tasks depending on dynamic changing needs of our daily operations

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

What the day will look like

• IFRS 17 client projects and remediation
• Client finance and actuarial transformation including the software implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Steering IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Finance Consulting STG APAC in relation to leading and developing the origination, sale and delivery of finance consulting services to new and existing Insurance clients in APAC. Services will be provided in cooperation with the Actuarial STG APAC team and will report to the Head of Finance Consulting STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a qualified accountants with at least 10 years of experience. Similar degrees or qualifications will be considered
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include leading workstreams of multi-million USD finance and actuarial transformation engagements.
• Prior experience of selling consulting services.

• Supervise and lead a team of customer service representatives

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

• Checking cleanliness at hawker center
• Responsible for clearing soiled dishes, clearing rubbish, and all general table-top cleaning in a hawker centre.
• Managing the plates and coffee cup supply
• Participate in staff recruitment, selection, and training
• Supervise and schedule staff
• Ensure customer satisfaction
• Resolve customer complaints and internal staff conflicts
• Order and maintain inventory control costs
• Ensure compliance with food health and safety regulations
• Follow food safety regulations
• Oversee a team of table top cleaning, dishwashing, and throw rubbish
• Plan work and coordinate activities by Supervise, instruct, and give on-the-job training to others
• Reports quickly to the supervisor/boss if any problem arises and also recommends solutions
• Perform any other duties as assigned by the manager/boss.
• Establish and maintain satisfactory working relationships with subordinates, supervisors, Managers and Boss.

Requirements

• Full-time positions available
• With or without experience are welcome
• Hardworking, honest, and responsible individual
• Willingly to follow instructions

• Welcome customers, keep showroom pristine.
• Create reports, manage prospect database efficiently.
• Monitor and replenish merchandise stock as needed.
• Support marketing events, engage in payment collections.
• Perform additional tasks assigned by superiors.

Requirements:

• Minimum A Level with at least 1 year of customer service working experience.
• Comfortable to work on weekends when needed.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description

Company Overview

Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence. When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.

When you join Rockwell Automation you become part of a diverse, inclusive and global community with a passion for innovation and a place where you can partner with great minds and inspiring people.

We know our employees are key to our success and future. Helping you develop a rewarding career is a top priority because when you succeed, we succeed.

Job Description

As a Software Engineer for Rockwell Automation, you will have the opportunity to design and develop industry-leading commercial software known for its innovation and usability. You will also be responsible for performing intermediate level software testing tasks including, but not limited to, test development, planning, scheduling, and execution.

In this position, you will be a key player in subsystem design, implementation, and testing. You will play an active role in all the stages of the development lifecycle and support your team throughout the process. You will also help ensure that developed products meet requirements and are within total quality management standards. This position will allow you to collaborate with multiple global cross-functional teams and may also require you to be the technical lead of a small-scale feature or portion of a feature.

When you join our software engineering group, you become part of a team that believes in knowledge sharing and collaboration and that is committed to using reliable and well-thought-out engineering practices and technology to overcome any challenges.

We are looking for someone who will effectively leverage a diverse set of technical backgrounds and opinions by fostering a team-oriented environment and the use of open and direct communications, honesty and respect. The ideal candidate will also actively seek knowledge of new developments in the software engineering, computer engineering, and test automation fields and will identify and pursue career development and training opportunities.

Essential Functions

• Collects, contributes to and documents requirements for a feature and its components, ensuring the information required for the development of software and corresponding test cases are contained in the specifications.
• Develops new subsystem designs or contributes to existing ones ensuring they meet the established requirements.
• Establishes a timeline and determines the resources needed to execute a design. Considers tradeoffs between requirements, speed, cost and reliability in the choice of a design approach. Provides progress reports, as needed.
• Implements and documents code that meets the requirements of the software design, develops and executes thorough unit test plans.
• Reports, analyzes, debugs and corrects anomalies, determines the origin and root cause of anomalies identified.
• Takes the lead in the integration of other components by solving problems within and across subsystems to produce a final product.
• Leads or participates in reviews of documents, designs, code, test cases and user documentation.
• Responsible for the maintenance and integrity of one or more software subsystems.
• Builds relationships and interacts with peers to ensure assigned tasks are prioritized appropriately.
• Takes the lead on identifying and recommending software development capability improvements in the areas of software development practices, development tools, and test automation.
• Thinks outside the box and is willing to research and explore new avenues to overcome obstacles by utilizing the latest technologies and standards.
• Clearly communicates and conveys design concepts, both verbally and in writing.
• Able to learn and understand complex control system concepts.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent
• Typically requires a minimum of two years of experience in a software product development environment

Desired Qualifications

• Direct experience with developing web-based applications using C#/.NET Core and Angular
• Direct experience with Agile software development process
• Good understanding of object-oriented design principles and common design patterns
• Basic knowledge or experience with micro service architecture and cloud technologies
• Proven application of data structures and algorithms
• Able to apply basic knowledge of software test methodologies
• Able to apply basic knowledge of testing distributed software products
• Direct experience with the Industrial Automation industry
• Direct experience collaborating with local and global technical development teams
• Excellent interpersonal, verbal and written communication skills

Key accountabilities

• Provide imaging services to patients as requested by referring physicians or as allowed by statutory regulations and according to acceptable and standards.
• Familiarize oneself with the usage and correct handling of the imaging equipment to avoid incorrect usage.
• To conduct necessary quality assurance tests before equipment is used on patients.
• To participates in quality improvement projects that will ensure continuous improvement in quality of work.
• Work closely with nurses and support staff to ensure patient care is met.
• Provide quality customer service to patients.
• Ensure compliance with the radiology safety policy.
• Work closely with Picture Archiving and Communications systems (PACS) administrator to ensure studies are sent and stored in the PACS correctly without errors.
• Other assignments as when required.

Qualifications & Experience

• Diploma / Bachelor Degree in Radiography or related field
• AHPC registration / Pre-registered / Registrable

Interested candidates can write in to Ann at [email protected]

Recruiter Ref Code: #HGA

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

1. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
2. Communicate pertinent guest information to designated departments/personnel
3. Pass on requests in a timely and accurate manner to appropriate colleagues
4. Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
5. Enter all sales booking and group contracts on a timely basis
6. Create and maintains reservation records by date of arrivals
7. Prepare letters of confirmation
8. Process cancellations and modifications and promptly
9. Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Willing to work a flexible schedule including weekends
4. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

What the day will look like

• Appointed actuary
• Actuarial pricing and portfolio mix support
• IFRS 17 GI client projects and remediation
• Client finance and actuarial transformation including the utilization of ReMetrica and Tyche implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Captive IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Actuarial STG APAC in relation to the origination, sale and delivery of actuarial consulting services to new and existing General Insurance clients in APAC. Services will be provided in cooperation with the Finance STG APAC team and will report to the Head of Actuarial STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a newly/nearly qualified actuary with at least 5 years of actuarial experience.
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include involvement in multi-million USD finance and actuarial transformation engagements.

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

What the day will look like

• Appointed actuary
• Actuarial pricing and portfolio mix support
• IFRS 17 GI client projects and remediation
• Client finance and actuarial transformation including the utilization of ReMetrica and Tyche implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Captive IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Actuarial STG APAC in relation to the origination, sale and delivery of actuarial consulting services to new and existing General Insurance clients in APAC. Services will be provided in cooperation with the Finance STG APAC team and will report to the Head of Actuarial STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a newly/nearly qualified actuary with at least 5 years of actuarial experience.
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include involvement in multi-million USD finance and actuarial transformation engagements.

Call Centre Officer

Duration: 6 months contract

Working hours: Monday - Friday

Mondays to Fridays: 8.30am-6pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• Minimum Diploma in relevant studies
• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Responsibilities:

• Responsible for individual KPI
• Attend to calls/emails enquires.
• Perform call consultation and secure appointments with prospects.
• Achieve monthly targets.
• Engage and establish relationship with prospects from daily assigned pool of leads.
• Maintain a high standard of professionalism and service during call and text with prospect.
• Manage appointment cancellations and reschedule new appointments with prospects promptly.
• Any other ad-hoc duties assigned by supervisor or the management.

Requirements:

• Minimum of 1 to 3 years of experience in sales calls and closing.
• Preferably with financial services (banking or insurance) call centre background.
• Proven track record of meeting or exceeding sales targets.
• Strong persuasive and negotiation skills.
• Excellent communication and interpersonal skills.
• Self-motivated and target-driven with a passion for sales.
• Ability to work in a fast-paced and competitive environment.
• Proficiency in using CRM systems and other sales tools.
• Working experience in Singapore market is highly desirable.
• Availability to start immediately is preferred.
• Chinese language fluency required in order to attend to Chinese clients

Work Schedule:

• Monday - Friday
• Office hours
• 5 days / week

Call Centre Officer

Duration: 6 months contract

Working hours: Any 5 days per week

Mondays to Fridays: 9 am to 6 pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

What the day will look like

• Engage with (re)insurers to identify and prioritise value-maximising strategic initiatives
• Draft proposals and project initiation documents for high priority initiatives
• Lead the delivery of consulting projects to help (re)insurers to achieve their strategic goals
• Plan and facilitate interviews and workshops with clients and Aon colleagues
• Lead the production of consulting reports and other client deliverables
• Manage junior team members in the delivery of desk-based research, data analysis and other work streams
• Actively participate in the identification and communication of recommendations to clients
• Support the implementation and execution of strategic recommendations
• Support specific aspects of the client relationship alongside other STG colleagues
• Develop your internal network to connect with Aon’s market practitioners as required by client-focused activity

How this opportunity is different

Aon exists to shape decisions for the better, to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.

Our culture enables us to bring our best each day and do great work for our clients. The advice and solutions our colleagues provide give our clients the clarity and confidence to make better decisions to protect and grow their business. And when businesses thrive, communities and people flourish.

Skills and experience that will lead to success

Demonstrating a track record of success, you will be curious, keen to learn and eager to challenge the status-quo with fact-based recommendations.

• Experience working in (re)insurance or financial services.
• Interested in the insurance industry, its challenges, and evolutions
• Able to build and manage relationships with internal and external stakeholders
• Good communication and engagement skills
• Good autonomy and organization
• Able to act with conviction and be a people-influencer with both managers and operational teams
• At ease with analyzing large / complex data sets and distilling useful insights from them
• Proficient in MS Word, Excel, PowerPoint.
• Graduate degree in business, finance or equivalent
• Experience working in management consulting, (re)insurance or financial services will be viewed advantageously.

What the day will look like

• Appointed actuary
• Actuarial pricing and portfolio mix support
• IFRS 17 GI client projects and remediation
• Client finance and actuarial transformation including the utilization of ReMetrica and Tyche implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Captive IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Actuarial STG APAC in relation to the origination, sale and delivery of actuarial consulting services to new and existing General Insurance clients in APAC. Services will be provided in cooperation with the Finance STG APAC team and will report to the Head of Actuarial STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a newly/nearly qualified actuary with at least 5 years of actuarial experience.
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include involvement in multi-million USD finance and actuarial transformation engagements.

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Responsibilities:

• Responsible for individual KPIs
• Stationed at the reception, attending to clients with appointments and filtering of leads
• Screen leads from various platforms and filter out to the right department
• Prepare daily reports to superiors
• General admin duties supporting other departments
• Assist to make appointments, reschedule and to follow up with existing clients promptly
• Liaise closely with internal and external stakeholders
• Maintain a high standard of professionalism and service during all points of contact with internal and external stakeholders
• Any other ad-hoc duties assigned by supervisor or the management.

Requirements:

• Minimum of 1 to 2 years of experience in admin/front desk/sales admin/call admin or similar role
• Fresh graduates from Hospitality or similar industries are welcome to apply
• Proven track record of meeting or exceeding KPIs
• Good working etiquette and organisational skills
• Strong attention to details
• Excellent communication and interpersonal skills
• Self-motivated and a team player with a passion for delivering excellent customer service
• Ability to work in a fast-paced and competitive environment
• Proficiency in using Microsoft Office & Google Tools etc.
• Chinese language fluency required in order to attend to Chinese clients
• Availability to start immediately is preferred

Work Schedule:

• Monday - Friday
• Office hours

Job Summary:

· Assist with reception duties, registration, financial counseling, collection of payment and other administration duties.

Responsibilities:

Patient Care Management

• Greet and receive patients or visitors who present at reception counter
• Perform patient registration for both inpatient and outpatient by obtaining patient’s addresses, contact details, insurance, information and medical histories
• Update and verifying patient information at each visit and maintain confidentiality
• Answer phone call and enquires courteously and promptly
• Assist and direct patient and visitor to examination rooms
• Scheduling patient appointments and making reminder calls and SMSes
• Informing patients on delays and waiting time
• Provide financial counselling to patient and patient’s family
• Collect payment for services rendered
• Closure of daily accounts and cash deposit
• Maintain cleanliness and tidiness of counter and patient’s waiting areas
• To adhere to strict infection control measures and exercise standard precaution and good hand hygiene
• To advise both inpatients and outpatients on the necessary procedure preparation
• To assist in maintaining the general cleanliness and upkeep of the assigned work area within the imaging facility
• To assist in transferring patients to and from the imaging facility

Administrative Management

• Replenish patient’s brochures and office stationaries
• Perform clerical duties, filing work, data for statistics reporting
• Call for maintenance and repair work
• Assume additional duties directed by operation manager or supervisors.
• Report any errors timely to supervisor

Requirements:

• Minimum GCE ‘N’ Level
• Good communication and interpersonal skill
• Computer literacy
• Preferably has experience in health care setting

Key Responsibilities:

• Design and deploy data center infrastructure, including power, cooling, cabling, and rack layouts.
• Install, configure, and maintain network devices and equipment, ensuring optimal performance and uptime.
• Monitor and troubleshoot data center infrastructure, including networking, power distribution, HVAC systems, and physical security.
• Conduct regular preventive maintenance activities to ensure the reliability and availability of data centers.
• Collaborate with vendors and service providers to evaluate and select appropriate equipment and solutions for data center needs.
• Manage network capacity and bandwidth planning to meet current and future requirements.
• Implement and enforce security measures to protect data center assets and ensure compliance with industry standards.
• Participate in incident response activities and assist in resolving data center-related issues promptly.
• Document network and data center configurations, processes, and procedures.
• Stay up-to-date with industry trends, emerging technologies, and best practices related to data center engineering.

Requirements:

• Diploma, Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Network Engineer, Data Center Engineer, or related role.
• In-depth knowledge of data center infrastructure, including power distribution, cooling systems, and network architecture.
• Hands-on experience with network devices (routers, switches, firewalls) and protocols (TCP/IP, VLANs, BGP, etc.).
• Familiarity with data center management tools and monitoring systems.
• Strong problem-solving skills and the ability to troubleshoot complex technical issues.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Detail-oriented with strong organizational and documentation skills.
• Certifications such as Cisco Certified Network Professional (CCNP) or Data Center Networking Infrastructure Specialist (DCNI) are a plus.
• Knowledge of cloud computing, virtualization technologies, and software-defined networking is desirable.

As an IDC Engineer, you will play a crucial role in ensuring the smooth and reliable operations of data centers, supporting the growing demands of digital infrastructure. Your technical expertise and attention to detail will be essential in maintaining high-performance networks and infrastructure.