Total 79,447 Others/Any customer experience manager job vacancies in Singapore

Job Description (Golf)

(A) Business Operations & Development

• Develop & achieve the Sales Strategy, Business Plan and Budget according to the Group’s and Country’s short-term and long-term goals in line with the T&I strategy.
• In consultation with the Regional Director, formulate the business strategy actively pursuing new business opportunities with the aim to· achieve & add higher local value, pursue backward/forward integration within the Corporate Guidelines and oversee its implementation.
• Collaborate with the country management and existing equipment & project team to support the continuity and attainment of goals and objectives.
• Work with the Regional Director to manage the equipment team’s financial well-being in general and its working capital.
• Involve in creating and expanding the customer base through direct and indirect sales.
• Collaborate the Regional Director on the equipment team’s risk exposure at all times through close collaboration with the country management and existing irrigation & project team and in strict adherence to the Group Policies and Delegation of Authority Guidelines.

(B) Team Management

• Collaborate with the team on the complexities of the sales operation.
• Coach and train the team to achieve the desired level of job knowledge and skills. Identify the skills and knowledge required by the staff to perform their assigned tasks, and proactively provide appropriate training opportunities to acquire these.
• Collaborate with the Regional Director to establish the equipment performance standards and targets for all direct reports – guiding, motivating, coaching and appraising them to ensure optimum job performance.
• Lead & guide the team whenever required.

(C) Product Management & Continuous Improvement

• Assigned products need to be brought to market in the most effective way. This means that each proposal across the business areas needs to be adjusted to the needs of our various customer segments and for each country.
• Various versions of our equipment need to be prepared in order to successfully apply the versioning approach to all proposals. This work is to be developed in close coordination with the Regional Marketing Manager.
• All T&I colleagues need to be able to sell our value proposition by understanding the customers’ needs. This can be derived by active questioning skills and application knowledge. In case this is not up to the expectation of the T&I management, corrective action must be taken to achieve the required quality.

(D) Inventory Planning & Management

• Together with the regional logistics manager, plan, determine and monitor inventory stock and level to ensure stock value is kept within optimal levels as agreed with management.
• Take lead in monitoring the inventory aging and actively engage with the country sales teams to agree on actions that result in minimal aging stock / obsolescence to the level agreed with management

Qualification:

Bachelor Degree in Business Management or related discipline with experience in engineered product sales, or a Degree in Engineering with relevant sales experience.

Experience:

• At least 10 years’ experience in sales management of engineered products
• Good business acumen, entrepreneurial and commercial thinking
• A positive outlook, can-do attitude and a team-player
• Possess effective communication, net workings skills and result-driven
• Good understanding of data analytics to support decision making
• Fluent in both written and oral English
• Knowledge in SAP would be an advantage

Responsibilities

• Oversee the day-to-day operations of the clinics.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Assist in any additional ad-hoc tasks assigned by the Company.

Requirements

• Preferably 5 years' experience in the healthcare industry preferred.
• Great analytical and decision-making skills to exercise decision making processes.
• Possess strong organisational, leadership skills and problem-solving skills.
• Good verbal, written and communication skills.
• Ability to effectively manage time and multitask.
• Comfortable with working in a high pressure and fast paced environment.
• Know how to prioritise tasks and work independently.
• Comfortable working with Microsoft Office and Google Suite.

Other information

• Working schedule: 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• 3 rotating work shift: 830am-615pm/1140am-930pm/930am-715pm
• Willing to travel as clinics are based islandwide.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Beauty Manager Role:

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions to attract new customers

Responsibilities:

• Assist the F&B Operations Manager in building and maintaining a strong and efficient team to provide the guests with the highest possible level of service
• Operate the department with positive financial results
• Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations
• Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager
• Check the work performance, and turnout of subordinates and assign responsibilities.
• Demonstrate thorough knowledge of products, menus, and equipment
• Liaise with Kitchen and Bar on daily Restaurant & Banquet Operations
• Attend weekly departmental meetings when the F&B Operations Manager is unavailable
• Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager
• Anticipate the volume of business, considering the hotel's occupancy, the holidays, the weather, the activities in the Hotel, and the community in general
• Assist the F&B Operations Manager in casual labor & contract staff costings, daily revenue and cost reports
• Monitor the quality and quantity of all Restaurant & Banquet Operations items served timely
• Maintain good communication & relationship with all other Hotel departments
• Enquire guests’ satisfaction and handle guests’ complaints to establish good guest relations
• Regularly inspect equipment and ensure they are well maintained and in good working order
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Have an excellent knowledge of the services offered by the hotel and ensure that all customers are aware of them

Requirements:

• Bachelor’s Degree or Diploma in Hospitality Management
• Minimum 2-3 years of relevant experience in a similar capacity (with hotel experience as an advantage)
• Additional certification(s) in Food & Beverage will be an advantage
• Good communication skills
• Strong leadership and interpersonal skills
• Ability to work independently
• With a positive attitude and a team player
• Only open to local/PR/LTVP

What We Do

At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers – including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga – to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For publishers, this means less lift, more players and more payers. For players, Coda’s solutions allow them to pay for play their way.

Our winning formula? A laser-focused, pragmatic attitude coupled with an unwavering commitment to excellence. We are customer-centric, creative, and solution-oriented, always delivering to our users the top-tier entertainment content they want at competitive prices.

If you’re ambitious, bold and ready to take your career to the next level, get in touch!

Coda is seeking a highly motivated and experienced Senior Product Marketing Manager to join our dynamic team and establish the Product Marketing function formally for the first time at Coda. You will be responsible for pioneering this function for Coda, while overseeing the positioning, messaging, competitive intelligence, customer intel, sales enablement and go-to-market development of Coda’s B2B solutions. This role reports to the Senior Director of Partnerships Marketing.

Our marketing organization is organized into 4 pillars, Consumer, Partnerships Marketing, Communications and Brand & Design. This role will sit within the Partnerships Marketing org, but liaise closely with the rest of the marketing organization. Marketing at Coda is accountable for driving business outcomes. Partnerships Marketing acts as the leading point of contact and collaborative counterpart to our partners - deeply understanding their ongoing challenges and goals. This enables Coda to better serve our partners and impact new and existing opportunities.

Responsibilities:

• Develop and execute comprehensive product marketing materials, insights and strategies to drive B2B solution adoption and revenue growth.
• Conduct market research to identify target customers, understand their needs and pain points, and develop compelling value propositions.
• Collaborate with cross-functional teams, including product management, commercialization (sales), and customer success, to ensure alignment and successful go-to-market execution.
• Define and articulate the unique value proposition of the product. Develop positioning strategies that differentiate the product from competitors in the market.
• Ensure alignment of updated messaging in content creation, website updates, email marketing, social media, and other related content and activities.
• Monitor and analyze market trends, competitor activity, and customer feedback to identify opportunities for product differentiation and improvement.
• Influence product roadmap and feature prioritization.
• Drive the creation of marketing collateral, sales enablement materials, and thought leadership content (in collaboration with comms) specific to partner needs.
• Work with teammates to track and report on key metrics, including pipeline growth, conversion rates, and customer satisfaction, and provide regular updates to the executive team.

Requirements:

• Bachelor's degree in business, marketing, or a related field.
• At least 8 years of experience in marketing, preferably 5+ of product marketing in B2B technology or gaming industry.
• Proven track record of driving Go to Market efforts successfully launching and marketing B2B solutions, specifically in the game publishing, content or live streaming sectors.
• In-depth understanding of the gaming industry, including knowledge of game publishers, developers, distribution channels, and emerging trends.
• Data savvy with strong analytical skills and the ability to gather and interpret data to make informed marketing decisions.
• Excellent communication skills, both written and verbal, with the ability to effectively present complex concepts to diverse audiences.
• Demonstrated ability to build and maintain relationships with key stakeholders, including C-level executives, partners, and customers.
• Self-driven and results-oriented, with a strong sense of ownership and accountability.

Working at Coda

Joining the Coda team means diving into a fast-paced, challenging, and exciting world. With Codans spread across over 30 countries around the world, our highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries, and thrive on continuous improvement through experimentation, we'd love to hear from you!

Our Perks*

WFH / Hybrid Support: Get a monthly allowance to cover your working expenses and keep you connected.

Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Assistance Program - because you matter!

Customized Benefits: Tailor your benefits with our flexible plan.

Growth Opportunities: Unlock your potential through clear progression paths.

Skill Development: Access training resources to fuel your personal and professional growth.

Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.

Family Care: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.

*Benefits are reviewed and updated on a yearly basis

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

1) To assist in all aspects of sales and marketing procedures including rendering your services in similar respects to all our associate companies with deligence and efficiency;

2) To develop sales strategies that match customer requirement and promoting products services or ideas;

3) To develop new customer and new markets;

4) Explore new sales in local and export markets;

5) Assist outdoor sales;

6) Prepare quotation , report and updates;

7) Actively seek out new sales opportunities;

8) To help and assist your superiors and the management at all time;

9) To perform other work related including overtime to our company businesses as and when necessary;

10) Any ad hoc sales duties as assigned;

11) The applicant must be fluent in written & spoken English and Japanese and have at least 2 years experience in similar capacity;

12) Fast learner and passion for sales;

13) Self-motived with a results-driven approach;

14) the ability to handle customers efficiently;

15) Capability to grow in a competitive environment;

16) Daily report to the Management;

17) The applicant will be based in Singapore and must be prepared to travel throughout the Asia-Pacific region.

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

What is the job?

At voco Orchard Singapore as F&B Sales Manager, you ensure that the restaurants & bars target customer are aware of our offering and reached trough various channels. Furthermore you will take care of the sales of F&B group bookings and buy-out events for the restaurants. You will ensure that the team is well trained in all technology used to sell the restaurants as well as of partnerships and discounts.

Your day to day

• Assists at peak times and for special events preparation wherever necessary to ensure a smooth handling of bookings and reception of guests.
• Functions as Champion wherever improvement or change is necessary in connection of the F&B online sales channels and its payment solutions.
• Maintains and actively expands the F&B database.
• Uses the F&B database to inform guests of promotions and events or shares such with Marcom.
• Champions all online portal rankings including but not limited to Trip Advisor, Google Business Directory, Chope and all other portals respectively.
• Creates an action plan on how to enhance the rankings and to resolve and avoid negative guest comments and to increase 5star comments.
• Ensures all operational departments have been issued, explained and trained of all SOPs that are connected to the reservation, payment and booking process including the technology involved.
• Creates business partnerships such as associations, government or social groups to enhance bookings or to collaborate together for projects and events.
• Collaborates with the S&M and Marcom team on promoting all related communication around it.
• Received and processes F&B groups bookings and buy out events, from correspondence, to payment, contract issuance, organization of all necessary pre-event tasks with the customers and meeting with the restaurant manager.
• Takes care of all online portals and payment gateways including but not limited to our own web shop, reservation portals and 3rdparty portals.
• Creates fact sheets about discounts, restaurant information and portals.
• Compiles month end statistics on online portal covers, delivery statistics.
• Other duties as assigned by your supervisor.

What we need from you

• Degree in Hotel Management, Culinary arts or equivalent.
• You have minimum 2-3 years working experience in similar role within the hotel industry.
• Proficiency in Excel, Word, PowerPoint will be required.
• Strong presentation and communication skills in English.
• Team Player and excellent interpersonal skills
• High level of passion, enthusiasm and drive for result
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities.
• Committed to working evenings, weekends and public holidays where required.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Position Offer 职位 : Online Store Administrator 网店管理员

Comapany Name公司 : Neoway Techonology PTE. LTD.

Office Location地点 : 在线Online / 仓库发货地阿裕尼地铁站Aljunied MRT

Salary薪资 : 月薪面谈，根据各人资质经验而定

Position Type职位类型 : Part Time 兼职，3 hours per day每天3小时

（只限新加坡本地公民和永久居留）

• Provides public office space and independent warehouse, WIFI, water and electricity.提供公共办公位和独立仓库，WIFI，水电。
• Willing to do ONLINE, (but if necessary) Have to go to ON-SITE Delivery and Accounting.可以在线，或如需，需要去现场发货理货等。

Job Description工作内容:

(1) Online Customer Service. 网上客服

(2) Warehouse Tally and Delivery 仓库理货发货

(3) Ground Promotion 地面推广

Requirement工作要求:

1. Education Requirements: Min Secondary Vocational School Education

学历要求：在任何领域，中专以上的学历

2. Proficient in Chinese as well as in speaking, written, or listening.

语言要求：精通中文（听说读写）

3. Age：18yrs - 40yrs

年龄要求：18岁 - 40岁

Only shortlisted candidates will be notified. 只有入围者才会被通知。

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description

1. Manage Corporate & Individual Sales of training courses (Safety & Diploma Courses).
2. Provide consultancy and advice to potential students regarding courses offered by Jurong Academy.
3. Develop and execute sales strategies to meet enrollment targets.
4. Build and maintain relationships with prospective students and partners.
5. Conduct market research to identify new opportunities.
6. Organise and participate in promotional events and open houses.
7. Ensure a high level of customer satisfaction through excellent service.
8. Complying with applicable legal requirements and code of conduct.

Job Requirements

1. At least Diploma in Sales and Marketing or equivalent.
2. Class 3 / 3A Singapore License with clean driving record an advantage.
3. Strong sales background, preferably in the education & training sector.
4. At least 3 years of sales / marketing experience.
5. Excellent communication and interpersonal skills.
6. Proactive, motivated, and results-driven approach.
7. Ability to work independently and in a team environment.
8. Knowledge of the latest trends in education and training.

Roles & Responsibilities

The trainee will provide leadership to the sales team; motivates and encourages them to ensure quotas are met. Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.

Specific Responsibilities

1. Provides leadership to the sales team.

2. Motivates and encourages sales team to ensure quotas are met.

3. Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.

4. Identifies and analyzes customer preferences to properly direct sales efforts.

5. Assigns territories and sets quotas for sales teams.

6. Consults with potential customers to understand their needs; identifies and suggests products, or services that will meet those needs.

7. Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.

8. Collaborates with executive leadership to develop sales quotas and strategies.

9. Prepares sales budget; monitors and approves expenses.

10. Acts as company representative at trade association meetings.

11. Performs other duties as assigned.

Technical Skills and Competencies

1. Planning and Development

2.Product Knowledge Training

3. Team management & Strong Communication skill

4. Customer Service

5. Networking, Collaboration Skills & Sales techniques

Duration of Traineeship/ Attachment Offered - 6 months

• Mature Mid Career Individuals- $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

Roles and Responsibilities

• Govern and manage owned affiliates (including Joint Venture affiliates) in ONE's agency network
• Support Regional HQ and local offices to establish and maintain efficient agency network
• Handle SGA costs including making proper and realistic budgets
• Monitor monthly SGA cost and provide analysis by comparing with budget for better cost control and management
• Communicate with Regional HQ and internal stakeholders to obtain corporate approval for smooth operations, in line with Delegation of Authority

Requirements

• Bachelor Degree in Business or Economics
• At least 10 years of relevant working experience
• Experience in managing global/regional organisations and functions
• Excellent written and spoken communication skills
• Good analytical and logical thinking skills, with future forecasting and planning ability
• Proficient in Microsoft Office
• Accounting knowledge in Liner Business is preferred

We regret that only shortlisted candidates will be notified. Thank you.

Bloomberg unleashes the power of information and technology to bring clarity to a complex world. Global customers rely on us to deliver accurate, real-time business and market-moving information that helps them make critical financial decisions.

Our Team

Bloomberg’s Capital Project team is seeking a Project Manager to support the firm’s capital projects and improvements undertaken across various locations and offices throughout the APAC region!

The Role

The APAC project management team is looking for a dedicated client-side Project Manager. This is an exciting role within Bloomberg and offers scope for further professional development. In this role you will need to have a high degree of professional knowledge managing a broad spectrum of internal and external stakeholders and partners. You will be expected to deliver exceptional projects in line with business requirements of quality, time and cost whilst running all related project risks. You need to be able to communicate and articulate the needs of the project and provide accurate reporting to your internal stakeholders, project team lead and senior management.

You will be responsible for end-to-end delivery including the development of end-user program requirements and coordination of the occupation of new and refurbished premises (plus decommissioning of the Company's current offices). You will also be involved in the due diligence process for review of new premises and assist with future capital planning.

We’ll trust you to:

• Provide strong leadership to the internal and external design and construction project team
• Handle the development of scope narratives, budgets and schedules that will be used to define a project and acquire management approvals
• Work with Contract Administration and procurement groups to ensure strategic methods are developed and applied for procurement of professional consultants and contractors
• Ensure Bloomberg company governance and policy is rigorously followed
• Manage all project meetings including agenda, effectiveness, time, and documentation to ensure key engagement with internal stakeholders
• Manage all cost management and projects controls processes. Maintain project budget
• Ensure development and tracking of project baseline critical path schedule is managed and adhered to
• Manage the construction administration phase to ensure project and contract requirements are being met
• Develop and assist with all monthly project reporting. Sign off on all financial project reports, invoices, and similar documents
• Keep ESG front of mind and lead on the establishment of project ESG targets in line with BLP firm wide ESG strategy
• Travel to locations across the APAC region

You will need to have:

• A Technical degree in architecture, engineering, design, construction management or similar
• 10-15 years experience in leading projects of increasing size and complexity and have demonstrated single point of ownership and responsibility for those projects
• Demonstrated experience in financial project management and governance of single projects greater than $5MM, and/or multiple projects greater than $8MM
• Experience in design and construction phases of a project including time on site under different stages of construction
• A broad understanding and depth of knowledge across the various subject areas and topics encountered on an office design and construction project
• Proficiency using Microsoft Suite, MS Project, or similar industry project management and scheduling software
• Experience in reading drawings and specifications including architectural, structural, MEP, and IT/Comm
• Experience in establishing contracts for consulting and construction services, understanding of the various contracting methods and right applications for each method
• Prior experience in remote delivery of projects of scale, working with culturally diverse teams across Asia
• Experience in delivering projects in a live corporate fit out environment
• Demonstrated strong communication skills in challenging situations
• Excellent engagement approach to manage partners and stakeholders
• Understanding of roles and responsibilities as typically set forth in the industry by SIA and REDAS construction contracts or similar
• Excellent written and verbal communication skills in English
• Demonstrated continuous career progression in an organisation

We’d love to see:

• PMP accreditation or similar
• Experience with corporate governance and reporting requirements
• Experience and knowledge of eBuilder or comparable project management software
• Scrum accreditation

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected] (Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.

Key Account Sales Manager (Retail Consumer / Head)

about the company

Our client is a leading FMCG brand that specializes in producing natural health and wellness products. Their goals are aligned with promoting natural products, sustainable practices, and overall well-being. They are looking to hire a Retail Key Account Sales Manager who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth.

about the manager/team

Reporting to the Country Manager in Singapore, you will be responsible for leading a team of promoters.

about the job

We are currently looking to hire a Retail Key Account Sales Manager to head the sales team! You will be primarily responsible for developing business plans aligned with the organization’s direction and managing the sales team. You’d also assist in looking for ways to grow the business accounts and maintain the relationships with existing clients.

Responsibilities:

• Manage a team of sales promoters and ensure that the team meets the organizational goals.
• Formulate sales strategies and plans to attain sales targets and increase revenue from key accounts.
• Develop and execute sales strategies in meeting KPIs.
• Analysis of market trends and competitor activities on the emerging trends.
• Work closely with the marketing teams and stakeholders to bring the brand to the next level.
• Negotiate contracts, pricings and maintaining existing relationships with key clients
• Monitor and analyze sales performance, overseeing key account metrics.
• Determine what needs to be improved, evaluate how well sales tactics are working, and make data-driven choices.

skills and experience required

• Minimum 5 years of retail key account management and sales experience
• Prior experience in managing a team would be mandated
• Track record of surpassing sales targets
• Excellent interpersonal and communication skills

If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.

(EA: 94C3609 / R1654425)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

A procurement manager is in charge of making purchases in an organisation. They perform very essential functions, like conducting research, placing orders and procuring items like raw materials and other important items. Knowing more about the job of a procurement manager and learning about their duties and salary can help you decide if this is a suitable career choice for you. In this article, we answer, "What is a procurement manager?", define their role, explain the challenges they face and find out the qualifications and skills required to become one.

JOB REQUIREMENTS:

• develop and implement cost-effective procurement strategies

• build and maintain relationships with the right vendors

• negotiate prices with vendors to secure the best price for their company

• compare different proposals and select the one which suits the company's needs

• maintain communication with vendors to ensure timely delivery

• check adherence to all health, safety and environmental regulations

• prepare detailed reports about transactions and purchases periodically

• oversee invoicing, payment and coordinate with the finance department on the same

• supervise technological systems that track the shipment, inventory and supply of materials

• lead and advise a team of procurement staff

Position: Restaurant Supervisor

Salary Range: $ 4000

Industry: F&B

Location: Near Telok Ayer Street

Email: [email protected]

Job Requirements:

- Team leader

- Excellent organisational skills

- Effective communication skills

- Exceptional customer-service skills

- Personal, charming and outgoing personality

- Excellent basic food service technique

- Excellent food hygiene standards

- Able to work in a fast-paced environment & multi-task

- Minimum 2 years’ experience preferred

- Singapore citizens & PR preferred

Job Description:

- Training new staffs

- Manage staffs’ work schedules

- Able to source staff in situation of shortage of staff

- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations

- Conduct regular inspections of the restaurant & kitchen to determine whether proper standards of hygiene and sanitation are maintained

- Checking in on dining customers to enquire about food quality and service

- Monitoring inventory and ensuring that all food supplies, drinks (including alcoholic drinks) supplies and other restaurant essentials are adequately stocked

- Resolving customer complaints in a professional manner

- Manage reservations

- Entertain guests with a professional and positive attitude

- Work closely with kitchen staffs so that restaurant operates efficiently

- Manage Social Media Marketings

- Suggest and immplement ideas to develop the place.

- Other duties as assigned

About Company:

The restaurant is located within the bustling alley in Singapore - 25 Church Street. It is set in an open-to-sky setting in the alley surrounded by various eateries providing a perfect backdrop for a cosmopolitan street bar. They offer a variety of alcoholic & non-alcoholic beverages, including famous beers, wines & cocktails. They serve modern Indian cuisine as well as Western cuisine.

• Hybrid work arrangement
• Job stability

About Our Client

With a strong team of more than 300 headcount, our client is a trusted partner providing superior value-added finance services to the healthcare industry. In addition to great job stability amidst this uncertain market, our client is also an Accredited Training Organization.

Job Description

• Oversee pre-payroll, payroll, and post-payroll activities, ensuring accuracy and compliance with regulatory requirements
• Conduct regular reviews to ensure compliance with statutory requirements
• Provide guidance and support to the team, fostering their growth and development
• Collaborate with stakeholders to drive process improvements and streamline operations while maintaining internal controls
• Liaise with internal and external auditors, tax agents, and institutional finance and HR staff to address payroll-related matters
• Cover for colleagues handling payroll processing for other entities as needed
• Deliver timely updates and reports to senior management

The Successful Applicant

• 5 years of experience in payroll management, with supervisory experience
• Strong understanding of statutory requirements and payroll regulations in Singapore
• Proven leadership skills, with experience in leading and developing teams
• Excellent communication and stakeholder management abilities
• Ability to thrive in a high-pressure environment and deliver results under tight deadlines
• Proficiency in payroll software and Microsoft Office applications

What's on Offer

Join this permanent full-time opportunity and crucial role in supporting the healthcare sector in Singapore!

The Project Manager will be hired to take on projects for Cluster Offices. The roles and responsibilities include the following:

• Identify business needs

• Liaise with stakeholders to identify business needs

• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions

• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

• Analyse business processes

• Support the review of existing business processes to identify opportunities

• Develop alternative solutions to streamline processes

• Evaluate the viability and feasibility of possible improvements to processes

• Support the development of recommendations to increase efficiency of processes

• Develop reports and strategic analysis of business processes

• Translate business requirements into technical specification

• Determine optimal means of meeting needs and requirements

• Translate business requirements and user needs into functional specifications

• Collaborate with developers to ensure requirements are incorporated into system design

• Function as the liaison between users and technical staff throughout the solution implementation cycle

• Work with relevant stakeholders on user acceptance testing

• Verify that business requirements are incorporated into the design

• Manage risks associated with solution integration

• Facilitate change management

• Support the development of change management plans

• Develop technical documentation and training materials

• Conduct user training to facilitate adoption of new systems

• Act as a point of contact for users regarding complex queries

• Manage projects

• Schedule activities to drive deliverables toward meeting the overall project plan

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Review work at critical milestones with team leader or sponsor to maintain their commitment and support

• Provide timely and accurate project progress information

Requirements / Qualifications:

• Degree holder in Computer Science or equivalent

• PMP Certified / CITPM Certified

• Functional Knowledge in Warehouse Management System or SAP Material Management or Inventory Management System

• Domain knowledge in supply chain such as order management, transport management and inventory management is preferred

• Experience in solution implementation, knowledge in integration with ERP and/or 3rd party systems is a plus

• Creative problem-solving skills and ability to articulate technical details to outsourced vendors

• Able to communicate issues and status clearly to different levels of business stakeholders and users

• Possess active listening skills, professional written and verbal communication skills.

• Proactive with strong accountability mindset, self driven individual

• Proficient in Microsoft Office

• At least 5 years Project Management Experiences and gone through full Software Development Life Cycle (SDLC)

Client Company

The company is a global MNC in the petrochemicals, automotive and industrial lubricants sector. With more than 150 years of history, the company is known for its product quality, innovation and involvement in the competitive arena. With emphasis on customer & partner satisfaction as well as service excellence, the company continues to strive to achieve the highest standards in product innovation and serving its customers in the automotive, precision machining and lubricant sectors.

Designation: Assistant Human Resources (HR) Manager

Role Type: Permanent

Reporting To: Chief Workforce Officer

Office Location: Singapore, Central-West

Overview:

The ideal candidate for this Assistant HR Manager role will be an enthusiastic and energetic individual who will be an integral part of Asia Pacific (APAC) Human Resources team and reports directly to the Chief Workforce Officer. This role will support the full spectrum of HR operations in the organisation with particular focus in leading internal communications and employer branding initiatives

Key Responsibilities:

1) Internal Communication & Employer Branding

• Active involvement in planning and development of the Organisation Employer Brand strategy, supporting the production of relevant content for internal and external channels
• Responsible for developing and managing an internal communications framework which is consistent and deployable across all countries
• Develop employee communication & engagement content for the various internal platforms & channels (e.g. Corporate Intranet, Yammer, Townhall, etc.)
• Build a strong understanding of employees’ needs in order to improve employee experience and engagement

2) Talent Acquisition

• Gain a deep understanding of the Organisation Employee Value Proposition in the context of available roles, function, and local market
• Closely partner key stakeholders in understanding the business and hiring needs, and create job descriptions which are in line with the organisation’s branding and tone
• Identify sourcing avenues to support recruitment strategy and have full ownership of the recruitment process
• Develop remuneration proposals and handle job offer to prospective hires

3) Grievance Management, HR Relations, Policies, Operations and Administration

• Manage employee grievances and violations including disciplinary action when required
• Anticipate and resolve litigation risks
• Develop and/or enhance HR policies, procedures and programs across various areas such as employee health and safety ensuring compliance with professional standards, state and federal regulatory requirements and laws
• Liaise with external payroll vendor, providing all necessary data inputs and executing payments monthly
• Prepare periodic HR-related reports and support ad-hoc cross-functional data requests
• Oversee administration and record-keeping of the organisation’s HRIS System (SAP’s Success Factors)
• Assist Regional HR team in ad-hoc projects when necessary

4) Performance Management

• Support Performance Management related activities locally including annual evaluations, goal setting and on-going talent development programs

5) Capability Building

• Partner the regional HR team to identify required competencies for various functions, teams and individuals
• Identify appropriate learning/training programs and vendors as well as partake in the curation of relevant learning/training programs so as to ensure that their implementation meet required expectations

6) Corporate Social Responsibility (CSR)

• Identify relevant CSR opportunities that are aligned to regional priorities so as to contribute back to the community in Singapore & APAC

Requirements:

• Minimum 6 years of relevant working experience in a Human Resources function
• Bachelor’s degree in Business, Human Resources or related areas
• Creative with a flair for copywriting and language skills
• Solution provider with ability to navigate problems holistically and solve them with strategic mindset
• Partnership mindset that thinks and acts like business owners, with passion and enthusiasm coupled with empathy
• Inquisitive mind with a thirst for knowledge and gusto to ask relevant questions and challenge the status quo
• Self-starter who is willing to undertake projects coupled with strong team play
• Ability to adapt in a dynamic environment and also meticulous and resourceful
• Strong interpersonal communication skills with ability to build good partnerships with both internal and external stakeholders

Responsibilities:

Category Insights & Review:

a. Analyse and identify category issues, opportunities, or challenges in different channels with recommendations from customers’ data, retail audit, shopper research, market analysis and any data available.

b. Regularly review category and channel dynamics including portfolio range, distribution, merchandising, pricing, and promotions.

c. Work with Sales on customers’ and distributors’ annual business review and analysis.

Channel & Shopper Activation:

a. Develop and own the trade marketing plan and toolkits such as planogram guidelines, in trade campaign briefs and product trade launches.

b. Work with Sales & Marketing to develop, plan and implement product & campaign launches with channel activities including customised promotions, cross channel brand collaboration and chef ideation or recipes creations.

c. Work with distributor to manage E-Commerce flagship stores including planning and execution of E-Commerce marketing programs.

d. Lead and facilitate monthly Sales and Marketing planning meeting, consolidate with Sales on the trade activity plan and work with Marketing on Integrated Marketing Calendar.

e. Lead the development and management of effective POP materials, premiums, merchandising, roadshows, trade visibility and B2B food service workshops.

f. Provide promotion framework and pricing guideline by channel, segment, and product to optimise efficiency and effectiveness of promotional budget spend.

In Trade Execution Excellence:

a. Drive in-trade fundamentals execution excellence with Sales and Field Operations team.

b. Work with external agencies on timely and quality execution of activities including

display setups, sampling and cooking demo activations.

c. Monthly sales bulletin cascade with clear promotion & display guideline.

d. Timely and accurate communication to sales team of campaign, NPD, price and promotions.

Reports to the line manager on: -

a. Post activity performance and evaluation

b. Trade displays and visibility

c. Competitor activities (BTL)

Administratively responsible for the following: -

a. Promo fund spend tracking

b. Promotional pricing structure

c. Trade space buy display tracking and reporting

Requirements:

• Degree holder in Business, Marketing or related disciplines
• At least 4 to 6 years of working experience in Trade Marketing, preferably 2 years
• Sales experience or similar capacity, from FMCG industry.
• Good in analysis using AC Nielsen, internal and external sales data.
• Well discipline, action oriented, self-motivated, work independently, innovative.
• Good analytical and strategic thinking skill with CAN-DO attitude.
• Team player, excellent inter-personal skills, enthusiastic and determined to succeed in challenging environment.
• Pursue innovation and change with a mindset of continuous improvement.
• Willing to travel, out-stations and overseas where required.
• Has a valid driver’s license
• Computer skills: Microsoft Office (Excel, PowerPoint, Word, Outlook), video call software (eg. Zoom, Teams)

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394
Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

Job Description:

· Responsible for overall finance management and accounting function.

· Prepare monthly consolidation financial statements and reporting pack.

· Manage budgeting, costing, cash flow and forecasting.

· Handle internal / external audit, taxation, GST submission and finance related statutory declarations.

· Review and ensure compliance for all accounting entries.

· Lead the team in operational and financial matters.

· Assist in the implementation of policies and procedures.

· Provide support and assistance in other finance-related tasks and projects as needed.

· Coordinate with all departments and provide administration support.

Job Requirements:

· Minimum Degree in Accountancy or equivalent qualification.

· At least 5 years of relevant experience.

· Exposure to costing accounting would be an advantage.

· Leadership experience.

· Good analytical and problem-solving skills.

· Organised, good time management and great attention to details.

· Strong sense of responsibility and possess a positive attitude.

· Ability to work in a fast-paced environment.

Working Place : Penjuru Lane

General Summary of Responsibilities

• Responsible for the day-to-day maintenance and operations of the condominium / property.
• Manage all maintenance functions to the highest standard expected for the client and the subsidiary proprietors (Security, Cleaning, Landscape).
• Inspect buildings, grounds, facilities, and equipment routinely.
• Execute effective preventive maintenance programs for common properties, equipment, and facilities to prevent large restoration costs.
• Review and administration of maintenance contracts including insurance policies of the estate.
• Establish and maintain good relationship with subsidiary proprietors and occupiers of the estate.
• Ensure all residents’ feedbacks are attended to promptly and efficiently.
• Ensure and attends regular meetings are convened with the client and Pro-team Committee, record and circulate all minutes of the meetings promptly.
• Prepare and submit an annual budget and recommend rates of MF/SF contributions.
• Tracks monthly financial statements and reports of the estate and explain to stakeholders when required.
• Ensure compliance with BMSMA, relevant laws, government rules and regulations and company’s policies.
• Preparation of AGM Documents.
• Prepares and attend Council Meetings and Annual General Meetings.
• Prepare and submit all necessary documents after AGMs to Building Construction Authority (BCA) or any relevant authorities as needed.
• Review performance of staff and counsel/ discipline when required.

Specific Job Requirements:

Maintenance

• Ensure effective management of the recreation facilities, common areas including car parks, landscape areas and all M&E plants, fixtures and fittings.
• Implement effective preventive maintenance programs for common properties and facilities to avoid large expensive repairs.
• Ensure high level of security, cleanliness and housekeeping.
• Oversee the administration maintenance contracts.

Insurance

• Ensure all insurance policies are renewed on time.
• File insurance claims for any damages to common property.
• Review property for insurance purpose and recommend sum insured for the various policies

Contractor / Procurement Management

• Ensure compliance with divisional policies
• Allow Competitive tendering to ensure purchases and service contracts are on competitive terms.
• Ensure compliance with warranties, guaranties and defect liabilities.
• Ensure proper co-ordination/management of renovation works.
• Ensure all purchase/ works orders issued are in order and within the budget allocated.
• Ensure effective control over all licensed contractors appointed to service the estate.
• Ensure that all orders and instructions issued by the Council either verbally or in writing are carried out promptly and efficiently.
• On site co-ordination of all plant and equipment maintenance by contractors· Prepare all tender documents, agreements, contracts and other legal documents.
• Review all contracts, agreements and insurance 3 months before their expiry and recommend renewal or call for quotation/ tender.
• Review all service providers’ performance.

Customer Service/ Public Relation

• Establish and maintain good relationship with subsidiary proprietors and occupiers of the condominium

Complaint Management

• Keep proper records of and attend to all complaints, queries and feedback made by the subsidiary proprietors/residents and to establish and maintain good relationship at all times.
• Ensure all residents’ complaints are attended to promptly and efficiently.

Financial Management

• Recommend a sound budget for each year to determine the amounts to be collected for the Maintenance Fund and Sinking Fund.
• Covenant enforcement:

(i) Effective Maintenance Fund collection.

(ii) Monitor the expenditure incurred to avoid large variation from budget.

(iii) Effective management of surplus funds through’ fixed deposits.

(iv) Maintaining proper book- keeping and proper accounting records.

(v) Ensuring GST returns are submitted on time.

• Advise Council if expenditure is within the budget approved at General Meetings/Monthly financial accounts/revision monthly statement.
• Ensure daily audit on petty cash management.

Facility Booking

• Ensure proper and fair booking system is carried out for the use of all the recreational facilities.
• Ensure proper records of all collection.
• Ensure monies collected are remitted to HQ Accounts Department promptly.

Meetings

• Ensure regular meetings are convened with the client and Pro-team Committee when it is formed and record and circulate all minutes of the meetings promptly.
• Ensure all correspondences, statutory notifications and enquiries are promptly handled
• Co-ordinate council meetings and general meetings.
• Prepare Minutes of Council Meetings.
• Attend Council Meetings and Annual General Meetings.
• Prepare and submit all necessary documents after AGMs to Building Construction Authority (BCA) or any relevant authorities as needed
• Vet all outgoing correspondences and minutes of meetings.

Event Management

• Plan and organize activities and decoration during major festive seasons: Chinese New Year, Hari Raya, Easter, Moon Cake Festival, National Day, Christmas.

Staff Management

• Day to day supervision of the site management staff.
• Lead and motivate team of staff to provide quality service.
• Coach and guide staff in their duties.
• Monitor attendance of staff on site.
• Review performance of staff and counsel / discipline when required.

Emergency Response

• Ensure that colleagues and service providers are briefed on emergency response procedures
• In an emergency situation which occurs after office hours, ensure all concerned parties are contacted and recalled to attend and rectify/ reset the fault quickly.

Note: Some Job duties may vary depending on site requirements

Job Description

The Accounts and Operations team is the central finance team ensuring end-to-end accuracy and timeliness of all accounting and period end closing-related processes.

Primary Stakeholders:

• Business Partners
• Segment Operations
• Group Functions (Tax and Treasury)

Key Roles and Responsibilities:

• Accounts and Operations
• Project Support (including assisting on mergers, acquisitions and divestments)
• Service Delivery
• Other Tasks

JOB REQUIREMENTS

• Proven track reocrd in managing/operating in the end-to-end accounting process, from the gathering of financial and non-financial information to period end closing.
• Experience with project, inventory, and fixed asset accounting.
• Familiarity with local accounting standards and with established internal accounting standards, policies, and procedures.

Key Account Manager (FMCG)

Location: Woodland

Salary range : $3,500 - $4,500

Working days: Monday - Friday (9am - 6pm)

Job Responsibilities

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Job Requirements

• Diploma/degree in Sales, Marketing, Business Administration, or a related field
• Familiarity with CRM tools (eg. Salesforce) would be a plus
• Experience in FMCG (non-food) / Health & Beauty industry is required

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

JOB DESCRIPTION

• Assist leadership team to identify, develop and execute against key strategic priorities for Keppel and support the Transformation journey
• Work collaboratively alongside key management teams across various segments to formulate action plans and key performance indicators to track strategic goals
• Lead primary/secondary research and analysis to identify opportunities and risks, and support strategy development and transformation efforts
• Understand key issues and business drivers across opportunities, and contribute towards thought leadership on value capture for Keppel
• Project manage key initiatives and programs that achieve Keppel’s targets
• Support Board and senior management in investment and key decision-making forums

JOB REQUIREMENTS

• Strong analytical mind with good business acumen, highly numerate with financial and accounting knowledge preferred
• Ability to see the ‘big picture’, balancing strategic thinking but practical business acumen
• Good interpersonal and people skills with prior experience working with senior leadership and management team
• Goal and task-orientated; enjoys problem solving
• Excellent written and verbal communication skills, ability to synthesize and create high impact materials
• Ability to see things from different perspectives and to contribute to a positive organization

The seniority of role offered would commensurate with the candidate’s relevant experience and skillsets. Only shortlisted candidates will be notified.