Total 79,447 Others/Any customer experience manager job vacancies in Singapore

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Monitor Construction Projects and ensure that the timeline is on schedule.
• Take initiative to report to the project manager on the progress of the construction works.
• Ensuring site safety by making safety inspections.
• Take care of site problem-solving
• Keeping of low construction wastage treshold
• Liaising with main-con and sub-cons on security clearance and work progress
• Co-ordinate with main-con for any site related submissions
• Any other site-related items given by his/her direct superior

• Meet and exceed sales targets and ensure that all transactions adhere to P&L objectives.
• Develop and implement strategies to promote the company' services and align them with customer objectives.
• Pursue new accounts and business opportunities to increase revenue.
• Expand a customer base through effective relationship-building and communication with all partners.
• Monitor industry competition, market conditions, and product development to stay informed and identify potential opportunities.

Requirements:

• Diploma and above.
• At least 5 years in ocean freight and handling dangerous goods (DG) in the freight forwarding industry.
• Strong knowledge in ISO Tank/Flexitank and Dangerous Goods.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Manage performing artists and costumes
• Create new stage design from time to time according to the festive season
• Perform on stage in front of a live audience.
• Express emotion and present ideas through body movement, spoken language, facial expression and action.
• Talented and Creative – well-verse in a range of styles and have the ability to connect with various audiences through rhythm and melody, able to adjust actions in relation to audiences’ actions, resulting in attracting more customers to the club
• Knowledgeable – Able to sing many songs to entertain audiences
• Communicate well with the audiences/customers and colleagues
• Dance well on the stage
• Must be prepared to work during weekend and public holidays
• Able to speak Chinese

• Position: Sales Manager (High-End Luxury Lighting System) – Up to $6500 + Commission
• Location: Tagore Lane (Nearest MRT: Lentor MRT)
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $6500 Basic + Commission + 14 – 21 Days Annual Leaves + Medical Benefits
• Duration: Permanent
• Industry: Lighting

Responsibilities:

• Collaborate with the product team to identify market trends and new product innovation ideas.
• Be well-versed in product presentation, architecture design, lighting agent support and all aspects of project work.
• Establish and maintain relationships with contractors such as designers and architects.
• Engage, train, and assist the sales team on a wide variety of lighting products, solutions, and applications.
• Work collaboratively with internal and external teams to provide pricing, product offerings, feature and benefits, application, and design support.
• Work with leadership to develop realistic sales goals and key performance indicators and budgets by markets and with key customers.
• Ensure a quick and proper response to all customer requests.
• Develop strategies for effective new product launches to achieve sales, market penetration, and profitability goals.
• Manage implementation of a wide range of lighting systems and solutions.

Requirements:

• Bachelor’s degree in engineering, architecture, design, lighting, or related studies.
• Minimum of 3 or 5 years of technical sales experience within the lighting industry sectors.
• Strategic planning and execution skills, and self-directed, ability to produce results independently.
• Already established relationships with architects and designers are an advantage.
• LED experience highly desired or strong relationships in lighting design

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Location: Central

Position: Restaurant Services Manager(F&B Industry/Japanese speaking) (Job ID:18798)

Job Description

• Provide exception service to guests, manage reservations and handle customer feedback
• Ensure ample stock levels of ingredients and liaise with suppliers to replenish as necessary
• Manage the costs, sales and profit & loss of the store and other administrative matters
• Oversee the front of house staff and communicate with Japanese chef to ensure smooth operations
• Train service staff and maintain service levels
• Develop manuals and SOPs for the store etc.

Job Requirement

• 3-5 years of experience in F&B/retail or hospitality sectors, in a restaurant manager or assistant restaurant manager capacity
• Advanced conversational level of Japanese to communicate with chef from Japan and service Japanese speaking guests
• Able to work flexibly with midnight shifts
• Independent and able to manage and maintain service levels of the store

Interested applicants please send your resume to Calista (R22104418) with email subject header "Job Application for Restaurant Services Manager(F&B Industry/Japanese speaking) (Job ID:18798)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Responsibilities:

• Work closely with the Board, Senior Management and key stakeholders on the development of 5-years strategic plan (2025-2029).
• This will involve developing and refining strategies, setting key performance indicators and making contributions to budgeting.
• Assist in driving the organisation’s corporate planning process.
• Monitor achievements in its strategic plan and corporate scorecard.
• Assist in the engagement and regular reporting
• Monitor industry intelligence for benchmarking purposes.
• Manage Board matters including Board of Governors and their terms of reference, Board member relations, coordination of Board meetings
• Assist in governance oversight over database including setting out policies and procedures to ensure data integrity and protection.
• Assist in compliance and regular reporting on charity governance.
• Assist in other related areas including risk register, Emergency / Business Continuity Planning and other duties as assigned
• Perform and oversee secretariat duties for regular management meetings.

Requirements:

• Degree holder with minimum 5 to 8 years of relevant working experience especially in strategic planning and strategy development.
• Good critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e. written and spoken).
• Good knowledge of corporate governance

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Fine dining restaurant open for more than 10 years in Tanjong Pagar, looking for assistant restaurant manager. Responsible for selecting, developing, and managing employees as well as overseeing inventory ordering processes.

Job Description

As part of our project management team representing our client, you will be involved in the risk management of the future Terminal 5 building and its associated facilities.

You will need to manage all risks relating to the Changi East Development Programme. In the process, you will have to work closely with all risk representatives/equivalent from all packages/consultants through the Concept, Schematic, Detailed Design, Tender, Construction, Testing & Commissioning phases and ORAT to provide guidance and support by defining procedures of the PRM process throughout the delivery of the works.

You shall be responsible to identify, analyse, treat, monitor, and report on all risks within or relating to Terminal 5.

Requirements

• Good degree in Engineering or related fields, with at least 8 years of experience in the construction industry (candidates with more years of experience will be considered for a more senior role).
• Strong experience in project management and coordination.
• Able to demonstrate that he/she has carried out comprehensive risk management including DFS management for large-scale projects.
• Well trained and experienced in Program Risk Management.
• Preferably to be a Design for Safety Professional.
• Self-motivated, driven and possess good analytical/ problem solving skills.
• Able to work independently, a strong team player and to handle fast paced projects.
• Good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels.
• Strong negotiation and conflict management skills.
• This position is a 3-year contract with possibility of renewal.

We regret that only shortlisted candidates will be notified. By submitting an application or your resume to us, you are consenting to the collection, use and disclosure of the submitted personally identifiable data. We collect and use personal data (including name, address, telephone number and email address) submitted by you for a variety of reasons, including for evaluating job applications, processing information requests, and internal record-keeping of our communications with you. Further information on our Personal Data Policy can be found at www.cai.sg.

Job Description:

· Preparing tenders for clients and commercial bids to help bring in new business

· Developing and presenting project proposals

· Meeting with clients to find out their requirements

· Producing plans and estimating budgets and timescales

· Discussing, drafting, reviewing and negotiating the terms of business contracts

· Agreeing budgets and timescales with the clients

· Managing construction schedules and budgets

· Dealing with any unexpected costs

· Attending site meetings to monitor progress

· Acting as the main point of contact for clients, site and project managers

· Working with third parties to ensure that everyone understands their roles and responsibilities

· Making sure construction projects meet agreed technical standards

· Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives

· Working on-site and in an office.

· Work with Director & Project Team to resolve any contractual disputes arising in the projects. Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner

· Oversee overall planning and execution to ensure optimization of resources and manpower and invoicing at the end of a project

· Provide advice on contractual claims and procurement strategy.

· Analyze outcomes and write detailed progress reports.

· Value completed work and make progress claims.

· Track of any variations for ongoing projects that may affect costs.

· Undertake cost analysis for repair and maintenance project work.

· Prepare and submit catalogues and sample boards.

Other ad-hoc duties as assigned by the HOD’s.

Job Requirement

Qualifications & Experience:

· Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.

· Minimum 5 years of related working experience in residential and industrial projects.

· Good working knowledge in Mechanical and Electrical.

· Good knowledge of Singapore health and safety rules and regulations.

· Ability to use software tools for costing and budgeting.

· Organizational skill with attention to detail, adaptable and flexible

· Good communication and facilitation skills.

· Ability to work well in a team as well as independently and demonstrate initiative and commitment.

· An understanding of the construction industry

· An understanding of legal documentation

· Maths and IT knowledge

· Strong leadership skills

· Business management skills

· The ability to use your initiative

· Good verbal communication skills

Responsibilities:

• Manage the AR team to ensure timely and accurate processing of invoicing, collection of payments and posting of receipt
• Assess new and existing customer accounts by handling credit assessments and yearly evaluation to control arrears risk exposure
• Review customers’ and tenants’ accounts on their outstanding balances, accuracy and validity
• Lead the credit review and arrear management meetings and advise operational head on credit controls strategy and legal alternative in handling defaults
• Provide Business Units with recommendations on credit term extensions by analysing accounts receivable ageing and industry payment trends
• Analyse and increase staff productivity and effectiveness
• Strengthen current internal controls, processes and systems

Requirements:

• Degree in Accountancy / Finance with minimum 8 years of relevant experience
• Proficiency in Microsoft Office
• Strong people management, communication, and analytical skills
• Knowledge of SAP is preferred

Assistant Restaurant Manager

Working Day: 5 Days work week

Working hours to be discussed during interview

$2500- $3000 (depends on experience) + monthly Performance Incentive

Island-wide except west (to be discussed during interview)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high quality of preparation and service.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
• Direct hiring, training, and scheduling of food service personnel.
• Investigate and resolve complaints concerning food quality and service.
• Assist in dishwashing duties when dishwasher absent
• Perform other duties as assigned by management.

REQUIREMENT

• Require to work on rotating shift basis which include weekends and public holidays.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description:

• Researching, planning, and implementing new target market initiatives to explore customer business needs.
• Develop sales strategies plan that aligned with business objectives in term of business and revenue growth.
• Oversee the sales growth and business development across Asia Pacific.
• Manage, maintain and grow existing client relationship.
• Prepare progress reports and estimates for sales to internal and external stakeholders on a weekly and monthly basis.
• Work closely with marketing team to nurture the company reputation by organizing event, attend conferences or industry events.

Job Requirement:

• Excellent communication and negotiation skill
• Corporate Sales experience in Asia Pacific preferred and if have experience in aviation industry is an added advantage
• Goal oriented and highly motivated
• Ability to travel with Asia Pacific countries as and when needed
• Possess class 3 driving license with own vehicle
• Proficiency in Microsoft Excel (Pivot Table, Excel Formulas), Microsoft PowerPoint

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

We are seeking an experienced and dynamic Senior Client Manager.The successful candidate will be responsible for performance analytics, media buying, optimization and ad operations, strategy development, and client communication. This role presents an exciting opportunity to lead clients in their growth journeys and drive success in performance marketing initiatives.

Key Responsibilities:

• Undergo comprehensive training covering performance analytics, media buying/optimization/ad operations, strategy development, and client communication from the Director of Operations.
• Gain proficiency in various aspects of performance marketing to effectively lead clients in their growth journeys.
• Analyze performance metrics and identify opportunities for optimization across different platforms.
• Develop strategies for media buying, ad operations, and campaign optimization to maximize client ROI.
• Participate in the development of tailored growth strategies for clients, utilizing data-driven insights.
• Provide clear and proactive communication with clients, presenting performance reports and strategic recommendations while addressing client inquiries and concerns promptly, ensuring high levels of satisfaction and trust.

Requirements:

• Bachelor's degree in any field
• At least 2 years of experience in client management and sales related role
• Strong analytical skills and proficiency in data analysis tools.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a team environment.

Roles & Responsibilities:

1. Develop publicity strategies on social media (such as Xiaohongshu, FACEBOOK, etc.), support A Plus's Future Strategic Profile.
2. Conduct research to identify new markets and customer needs.
3. Arrange business meetings with prospective clients.
4. Promote the company’s products/services addressing or predicting clients’ objectives.
5. Prepare sales contracts ensuring adherence to law-established rules and guidelines.
6. Provide trustworthy feedback and after-sales support
7. Build long-term relationships with new and existing customers
8. Develop entry level staff into valuable salespeople.

Job Requirements:

1. Bachelor's Degree in Sales & Marketing, IT, Business Administration or closely related field from recognized educational institution.
2. Excellent leadership, communication, sales, and customer service skills.
3. Business Development experience with good networks and experience.
4. Computer literacy and good organizational skills.
5. Strong creative thinking and problem-solving skills.
6. The ability to work under pressure and handle stress.

• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

• Conversant of contractual terms and conditions in particular for Engineering, Procurement and Construction Works.
• Manage and control and administer of the procurement contractual agreements.
• Maintaining and updating of all procurement associated contractual documentation and records.
• Communicate and work very closely with the project team for preparation of the invitation of the request for proposal and administering of the purchase requisition and award consent with the project team.
• Supervise and guide and monitor procurement team including procurement executives and admin personnel of the day to day procurement operation.
• Supporting Project Leads in budget monitoring.
• With experience in auditing and its procedures and compliances.
• Hands-on and with comprehensive experience at past in procurement process and supporting (or leading) procurement functions cover strategic sourcing and subcontracting.
• With good oral and written command in English and with effective communication skills with all levels and he/she shall be proficient in Microsoft Office Suite including MS Word, Excel and Power Point.

Requirements

• Good knowledge and with vast exposure at past with Public Sector Standard Conditions of Contract and Contract Law.
• At least 8 years working experience and with either Degree in Law, Construction Management or Quantity Surveyor.
• Or, those with Engineering/Technical Degrees in Chemical, Environmental or Mechanical and with 8 years in project contract administering role.
• Applicants with more than 12 years of relevant experience may be considered for a Senior role.
• Good knowledge and with experience within the various contracting associated with procurement management.
• Good analytical and negotiation skills.
• Preferably with those with comprehensive experience in water and wastewater industries especially in Process and MEICA Works
• Willing to work at west area

Responsibilities:

• Establish and review Infrastructure and Operations policies, standards, processes and architecture.
• Ensure project and operations governance are carried out in accordance with MAS TRM and established policies, standards and processes.
• Lead team to drive Automation (provisioning, monitoring, maintenance, etc), Champion Cost optimization and operations efficiency.
• Set the overall strategic direction for Infrastructure Systems and Azure pillars.
• Defining, planning and strategizing Infrastructure projects with various stakeholders for implementation, system integration and testing.
• Analyse and identify security shortcomings in systems (on-prem and Azure) with a hacker mindset and technical skills to propose and implement solutions.
• Build on-prem infrastructure, Azure Cloud, team capabilities, recruit, develop resources and retain talents.
• Manage Infrastructure projects, budget, capabilities and capacity as well as leverage on partner eco-system.
• Be a thought leader by staying abreast of current and emerging on-prem infrastructure, cloud technology, security and industry trends

Requirements:

• Degree holder in Information Technology, Information Systems or equivalent.
• Min 15 years’ IT hands-on infrastructure experience with 5 years’ experience in managerial position.
• Adept in Windows and Linux server operating systems, VMWARE, Automation and OS hardening.
• Proficient in SAN, NAS, Backup, Central server management solutions, Microsoft Active Directory, Exchange and Automation.
• Experience with Azure cloud-based IaaS and PaaS solutions and strong technical skills across Azure Security stack.
• Familiar with scripting languages such as JSON, Python and Powershell.
• Familiar with various infrastructure platform server, storage, network, database, middleware and security technologies.
• Strong affinity with network security concepts an advantage
• Experience in People development, Project management, IT Service management and Contract management.
• Experience in work planning, budget management and IT Audit.
• Proven track record in stakeholder management and ability to develop good working relationship within and cross teams.
• Familiar with vendor management and able to independently manage 3rd parties that provide cloud and integration services through ITIL processes, and drive SLA adherence through KPI reporting and identify gaps and improvement areas.
• Possess one or more of the following certifications would be advantages

1. Technical: Microsoft/Azure/AWS/CISSP
2. Project Management: PMP/Prince2
3. Process/Governance: ITIL/CGEIT/CISA/CISM

Air Freight Operation Assistant Manager - Changi / Export / Import [3770]

• $4000-$4500
• Changi
• Mon-Fri - 0900-1800hrs

Key Responsibilities

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Requirements:

• Posses good air freight knowledge in export/ import requirement
• Relevant experience in air freight leading a team of 4 to 6.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Description

• Responsible for the day-to-day operations and administration of the Japanese restaurant.
• To provide and ensure operating standards are according to procedures and standards established by the F&B Department.
• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.
• Event planning and execution, work closely with kitchen crew to ensure food order is accurate and prompt during events service to ensure consistent exceeding of established standards and guest’s expectation.
• Attention to details, encouraging a culture of high standards throughout the team. High emphasis of customer service and management.
• To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery.
• Cultivate a motivated and high performing team that is clear and committed in delivering clear goals and target.
• Ensure operational profitability, suggest and recommend improvements to achieve better sales target.
• Administer for reservation list, staff roster, recruitment process, daily sales report, inventory report and other operation reports for management review.
• Supervising of employee and provide training and development plan.
• Ensuring the cleanliness of the outlet and periodic maintenance and preventive maintenance of the outlet’s equipment and assets.
• Other ad-hoc duties as required.

Job Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience in casual/fine dining/Event Execution;
• Experience in a Japanese Omakase restaurant will be an added advantage;
• Knowledge of wine and other alcoholic beverage will be an added advantage;
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends;
• Strong customer service and problem-solving skill;
• Strong and dynamic personality who is willing to learn new items on food and service;
• Strong planning and people management skill to lead a dynamic service team;
• Team player with excellent interpersonal and communication skills;
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines;
• Able to work in fast-paced F&B environment;
• Able to commit shift work, weekends and public holidays;
• Proficient in MS Office applications for administrative work

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Overview:

The role of the Construction Manager is primarily to ensure the successful project planning and execution. Experience in managing new construction and rehabilitation projects at terminals and refineries is required for this position. A good track record in the construction and repairs of above ground storage tanks is essential for this position. This person will serve as a liaison between Company and the Client by planning, directing and coordinating projects to ensure that objectives and milestones of projects are accomplished safely and within each given time frame and budget. The Construction Manager serves as the primary contact for all technical and construction matters.

Key Responsibilities:

• Plan, direct and coordinate construction activities including understanding Client’s requirements, technical specification and commercial reviews and bid development to include time frame, construction procedures, manning requirements and allotted available resources for each phase of the project.
• Estimate work and prepare proposals based on information extracted from the bid documents and site walks and bid clarification meetings.
• Manage job schedules, performance, and potential work scope issues that may arise.
• Responsible for ensuring project invoicing is completed in a timely fashion to achieve positive cash flow and that invoices are correct to minimize re‐invoicing or delayed payment.
• Identify and communicate work changes as they occur.
• Responsible for negotiating the cost (if any) of the change order with the Client, documenting the change and capturing the appropriate cost and revenue differentials.
• Coordinate and maintain constant communication between all stake holders of the projects.
• Coordinate engineering and shop fabrication and field installations; arrange all rental equipment and jobsite supply agreements; and secure and manage subcontract agreements.
• Responsible for execution of job close out procedure upon completion of the work, and delivery of job close out packages and reports to the Client in a timely manner.

Work Standards:

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing projects.

Knowledge of above ground storage tank design and construction; and API 653 Certification are strongly preferred.

Remuneration:

Remuneration will commensurate with qualifications and experience.

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Ensure that company sales quotas are met monthly
• Build and promote strong, long-lasting customer relationships by partnering with new/existing clients and understanding their needs

Requirements

• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Ability to travel at least 20% of the time
• Proven success rate at levels above sales quota
• Strong business sense and industry expertise

What’s the job?

Duty Managers (DM)s play a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity. Accountable for Guest Service Agent (GSA)’s execution of the consistent Holiday Inn Express guest experience.

Your day-to-day

Financial Returns:

· Participate in the preparation of the annual departmental operating budget.

· Monitor budget and control expenses with a focus on increasing productivity.

· Analyse financials to drive revenues, future profitability, and maximum return on investment.

· To assist in the hotel's revenue growth by leveraging on the company's systems & procedures.

· Assist with third party vendor induction and support in managing the performance of third party vendors.

Responsible Business:

· Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements.

· Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.

· Act in a responsible and senior way when dealing with hotel revenue.

People:

· Manage third party vendor staffing requirements, plan and assign work.

· Ensure ‘one team approach’ and quality service through daily communication and coordination.

· Drive improvements in team member engagement and are aligned with our brand service behaviours.

Guest Experience:

· Respond to guest complaints and ensure corrective action to resolve their issues / concerns.

· Carry out the special needs and requests of guests and repeat visitors.

· Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed.

· Demonstrate BrandHearted behaviours by maintaining compliance with all required brand standards, behaviours, hallmarks and license agreement mandates.

· Drive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectations.

· Make time to interact with guests, solicit feedback and build relationships.

· Ensure the ‘one team approach’ by assisting in all Reception tasks when required.

· Accountable for the maintenance of Standard Operating Procedures (SOPs) in accordance with the Service level Standards.

· Assist the IT shared services support in the PMS Maintenance, Configuration and Interface Management.