Total 82,316 Others/Any customer experience manager job vacancies in Singapore

Job Summary

Based in Singapore, the Assistant Marketplace Manager primary responsibility is to support the overall management and optimization of marketplace activities. You will work closely with the Digital Marketplace team to enhance the online presence across various digital platforms. Your role involves a combination of strategic planning, data analysis, and collaboration with cross-functional teams both internal and external to achieve business goals.

Primary Relationships

The position works together with the Digital Marketplace team and reports directly to the Global Digital Marketing Manager.

Within the organization, this position will also work with Digital, PR, Marketing and Digital Warehouse team at TWG HQ as well as similar positions within subsidiaries, partner and franchise organisations.

Outside the organization, the position coordinates primarily with marketplace account teams and agencies.

Duties and Responsibilities include, but are not limited to:

• Responsible in managing and optimizing online marketplaces such as Lazada, Amazon, Tmall or other e-commerce platforms.
• Monitor and analyze marketplace performance metrics, sales, and enhanced consumer shopping experience.
• Develop and execute strategic plans for corporate strategy, brand image, channel growth, including regular reporting and data analysis to optimize marketplace performance
• Gather and analyze market trends, identifying growth opportunities in new marketplaces and ensuring successful entry into new markets.
• Oversee daily e-commerce operations, including listing, inventory, orders, payments and return/exchanges.
• Manage each marketplace account, covering budgeting, forecasting, stock management, and performance and ROI tracking.
• Collaborate with the design team to create creative engaging content for platforms.
• Work closely with cross-functional teams, including PR, marketing, sales, Digital Warehouse and customer service, to drive marketplace activities with overall business goals.
• Coach and guide subsidiaries/partners/franchises in implementing their strategic plans while ensuring strict adherence to brand guidelines.
• Collaborate with agencies to create and manage paid media campaigns from start to finish, including budget allocation, targeting, and ongoing optimization.
• Monitor campaign performance, analyse data, and provide insights to improve Purchases, ROI, ROAS.
• Craft headlines and copy, including editing and proofreading tasks.
• Analyze and identify trends across the online customer journey, providing insights and recommendations to identify opportunities for growth
• Actively share best practice learnings across markets

Qualifications and Requirements:

• Bachelor's degree in Marketing, Communications, Digital, or Business disciplines.
• 5 years+ of relevant experience in any of the following: e-commerce, digital marketing.
• Proficiency in Microsoft Office, Words, PowerPoint and Excel.
• Demonstrated experience in managing paid media campaigns, optimization, and budget management.
• Good communication skills, both written & verbal.
• Fluency in written and spoken Chinese or French is required.
• Previous experience in e-commerce, marketplace management, or related roles is often preferred.
• Possesses strong business acumen and analytical skills, with a results-oriented and problem-solving mindset.
• Ability to adapt to changes in the e-commerce landscape and marketplace policies.
• Team player with the ability to inspire others and collaborate cross-functionally.

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

MAIN DUTIES AND RESPONSIBILITIES:

1. Undertakes product ownership on range of semiconductor equipment (See www.mit.com.sg on product range)

2. Define & plan the projects schedule and resources and kick off meetings

3. Carry out Product/Technology benchmarking with R&D and Marketing

4. Supports Technical Sales in specs review, costing and evaluation of new product requirements

5. Interfaces with customers on project status and technical reviews

6. Manages Product Evaluation programs with Customers

7. Oversees CIP programs to extend product life cycle

8. Interfaces with Engineering Development teams to resolve all technical field issues within the assigned Product family

9. Other tasks assign by supervisor as required

EDUCATION AND EXPERIENCE

1. At least a good Bachelor’s degree in a Mechanical Engineering, Mechatronics or Electrical discipline

2. Knowledge in basic engineering concepts / equipment product development

3. Experienced in project management & leading cross functional teams

4. Able to multitask multiple projects & good time management skills

5. Good leadership, teamwork and able to work with different levels of the organization

Continuous improvement mindset and flexible approach to solving problems

Job Description

• Lead the development and execution of a dynamic digital marketing strategy to maintain constant online engagement.
• Manage critical agency relationships for effective localized digital campaigns globally.
• Analyse campaign data to improve strategy, ROI, and identify growth opportunities.
• Integrate customer journey insights into consistent marketing across all platforms, including social media and events.
• Champion creative innovation and data-driven marketing experiments to boost effectiveness.
• Set and pursue aggressive growth goals, optimize budget allocation, and adjust for maximum return.
• Maintain a balance between short-term targets and long-term strategic objectives.

Requirements

• Over 5 years of digital marketing experience, ideally in a fast-growing SME or media agency.
• Proficient in continuous campaign management and performance analysis.
• Expert in affiliate marketing and performance monitoring to maximize returns.
• Capable of enhancing mid to upper-funnel marketing to increase brand awareness and lead conversion.
• Experience managing media budgets across different verticals.
• Creative in producing engaging ad content and strategies that cover the entire user journey.
• Strong analytical skills for campaign optimization and ensuring high ad spend returns.
• Comfort with a fast-paced, global work setting and stakeholder communication.
• Experienced with digital media tools and platforms.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Cloud Specialist, you will be responsible for designing, implementing, and maintaining cloud solutions that align with our business objectives. You will work closely with cross-functional teams to ensure the scalability, security, and reliability of our cloud infrastructure. Your primary responsibilities will include:

Responsibilities

• Design and architect cloud solutions based on business requirements, ensuring scalability, reliability, and cost-effectiveness.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions
• Administer and maintain servers across virtual platforms.
• Plan and execute the migration of on-premises applications and workloads to cloud environments, such as AWS, Azure, or Google Cloud Platform.
• Implement security best practices and ensure compliance with industry regulations and company policies.
• Maintain detailed documentation of cloud architectures, configurations, and procedures.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

If you can demonstrate that you meet the criteria above, apply now.

Responsibilities

• Participate in program design, development, planning, implementation and maintenance.
• Obtain and utilize internal and external resources to meet program goals.
• Collating data, organizing, analyzing and researching the data relating programmes and brainstorming with programme leads for programme needs, measures and outcomes.
• Assist in preparation of updates and project progress reports, including programme performance and outcomes
• Maintain an active social medial educational presence and publicity (including developing content dissemination) for the programmes, events and activities
• Engage and expand patient support group members and volunteers
• Assist in setting up regular team meetings, preparing agenda, taking meeting minutes, capturing action items, preparing summary for dissemination and evaluating resources.
• Responsible for monitoring budget expenses, performing budget reconciliation and assisting with budget development.
• Budget preparation and tracking of all assigned programme initiatives. Assist in managing of contractual obligations for projects, ensure timely and accurate invoicing and payments, ensure compliance with budget and report variances to supervisor and programme leads

Requirements

• Bachelor Degree in Mass media / Communications/ Marketing related
• With more than 3 years of working experience preferably in healthcare
• Knowledge and proficiency in other various software applications eg. Adobe Photoshop or Indesign software and other information systems
• Relevant experience in Marketing, Communications or Events Management
• Experience in designing of marketing collaterals will be an advantage

To apply, please visit www.gmprecruit.com and search for Job Reference: 24073.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

• You will report to the Finance Executive and handle customer inquiries, cashiering tasks, and prepare Statement of Accounts (SOA) when needed.
• The role involves performing Accounts Payable (AP) and Accounts Receivable (AR) functions, finance reconciliation, and other additional tasks assigned.

Requirements

• We welcome both experienced individuals with at least 1 year of relevant finance experience and entry-level candidates to apply.
• Being a team player with strong interpersonal and organizational skills is essential.
• We are looking for someone people-oriented, willing to learn, and the work schedule is 5.5 days a week with an alternate Saturday off.
• The working location is in the West.

Reg no. R1659970

Our client, a leading retail bank is looking for highly driven sales personnel to join their expanding team.

Key Responsibilities:

• Primarily serve individual retail customer and advise them on various personal banking and financial products and services.
• Seek opportunities to engage customers through branch banking touch points, tele-appointments, and/or outreach programs.
• Possess sound financial knowledge and provide holistic financial planning advice to customers.
• Good understanding of banking regulations and to adhere to rules and guidelines when conducting business.
• Always conduct yourself professionally and deliver service standard as prescribed by the Bank service values.
• Achieve a balanced scorecard set by the company.

The ideal candidate will possess the following:

• Diploma/ degree in any discipline
• Willingness to work on a flexible schedule that includes weekends
• Passion for banking and wealth management
• Excellent communication and listening skills
• Confidence and Presentation skills
• Ability to explain complex information clearly and simply

Interested candidates are invited to submit your resume via APPLY NOW button or drop me an email at [email protected].

We regret that only shortlisted applicants will be notified.

Data provided is for recruitment purposes only.
Business Registration Number: 200611680D
License Number: 10C5117
EA Personal Registration Number: R22107677

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception
• Planning with the team, choosing, organizing, and motivating across different vendors
• Overseeing and monitoring all the Campaign progress activities as per the timeline
• Delivering and ensure client satisfaction within budget allocated
• Engage senior stakeholders to discuss and address project issues and risks
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor
• Provide timely updates to internal and external stakeholders as per required
• Meet up with clients and conduct presentations whenever there is a need to
• Be on time and reply to clients enquiries whenever necessary
• Ensure all the Digital Marketing Campaign timelines are properly managed
• Works closely with the Digital Marketing team
• Conduct meetings, delicate work and communicate across clients feedback periodically

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication
• Pro-active, hardworking, good working attitude, meticulous and results oriented
• Resourceful and problem solver
• Candidates must be able to function in agile work environments
• Excellent analytics skill with strong business acumen
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders
• An advantage to have, Marketing / Digital Marketing background, website development experience

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

RESPONSIBILITIES:

• Handling and review customers' direct and indirect MRO purchase enquiries.
• Actively involve in sourcing, analysing costs, prepare sales quotations, follow up on sales enquiries.
• Understand the requirement of customers, negotiate the best commercial and technical package, improve pricing and terms.
• Ensure sales quotes needed is submitted on timely manner, take initiatives to follow up closely, clarify requirements for purchase orders and contracts.
• Process sales order.
• Close communication with customers, develope long term relationship.
• Prepare and/or update database and activity reports on weekly basis or as and when required by superior or management.
• Other duties as assigned.

REQUIREMENTS:

• Professional Certificate / Diploma
• Minimum 1-2 years related experience
• Fluent in communication, both oral and written
• Proficient with Windows based applications (Word, Excel, PowerPoint), Customer-driven, service-oriented, Proactive, self-motivated and a good team player
• Discipline, ability to work and perform under pressure in a fast pace environment
• Willing to learn and must possess a CAN-DO attitude
• Sound judgement and good business sense
• Remuneration package, commensurate with qualification & experience.

Responsibilities:

• Responsible for the group’s consolidation, reconciliation, budget & forecast, cost management, financial analysis and business activity reports
• Assist in preparation of materials and reports for Board, Audit and other Committee Meetings
• Assist in the financial year-end process which includes co-ordination with all Group entities for reporting and the preparation of Group financial statement
• Handle tax matters which would include the quarterly GST filing, corporate tax computation and transfer pricing compliance
• Monitor and report deviation of revenue and expenses including key value drivers
• Identify weak internal controls and propose mitigating measures to strengthen these areas
• Assist in new ERP system implementation and process harmonisation for the Group
• Liaise with auditors, financial institutes, government agencies, company secretary, tax and accounting agents
• Any ad-hoc duties as assigned

Requirements:

• Bachelor’s Degree or professional qualification in Accounting
• At least 3-5 years of relevant working experience in audit/group consolidation of accounts
• Meticulous, Strong analytical skills and proficient in MS Office
• Good knowledge of Singapore Financial Reporting Standards
• Familiar with SGX listing reporting requirement and experience in system implementation is an added advantage

• Guide employees through their development
• Develop department wide reports on progress
• Give constructive criticism to managers
• Ensure that the department budget is being met
• Implement department wide procedures
• Ensure that the department is meeting its goals
• Develop long term goals for the department
• Ensure that employees are happy

Our Prestige client, a charitable organisation, is looking for Direct Donor Manager.

Job Responsibilities:

· Lead fundraising initiatives and partnership program in order to meet fundraising target.

· To work closely with relevant team leaders and stakeholders from different departments internally and externally.

· To oversee and manage daily operations for partnerships and fundraising initiatives.

· To lead a team of associates in fundraising activities for roadshows and events.

· Foster and maintain good relationship with donors and stakeholders through active engagement.

· Constantly solicit and source for strategic partnerships and donor prospecting to expand donors pool and secure major gifts.

· Mentoring and coaching role to associates not limited to other team leaders and stakeholders.

Job Requirements:

· Minimum diploma or equivalent

· Minimum 5 years of experience in fundraising, with a minimum of 2 years in supervisory role

· Good track record in fundraising experience

· Possess strong communication, negotiation and organisation skill.

· Driven, a good team player and resilient

· Candidate from charitable and non-profit organisation will be added advantage

General Manager Responsibilities

•  Oversee day-to-day operations, assign weekly performance goals and ensure their
• completion, and accomplish your own goals
•  Recruit, onboard, and train high-performing employees to achieve objectives for sales,
• profitability, and market share
•  Develop strategic plan for optimized productivity
•  Review and improve organizational effectiveness by developing processes, overseeing
• employees, establishing a highly motivational work environment, and implementing
• innovative changes
•  Adhere to company standards for excellence and quality
•  Seek out opportunities for expansion and growth by developing new business relationships
•  Provide guidance and feedback to help others strengthen specific knowledge/skill areas
•  Maintain project timelines to ensure tasks are accomplished effectively
•  Develop, implement, and maintain budgetary and resource allocation plans
•  Delegate responsibilities to the best-qualified employees and enforce all policies,
• procedures, standards, specifications, guidelines, training programs, and cultural values
•  Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

•  Degree/Diploma in business management or any related field.
•  Good knowledge of different business functions
•  Proven success in a managerial role
•  Strong decision-making ability
•  Excellent communication, collaboration, and delegation skills
•  Proven ability to develop and achieve financial plans
•  Ability to motivate and lead employees, and hold them accountable
•  Strong working knowledge of operational procedures
•  Meticulous attention to detail.
•  The ability to work under pressure.
•  Availability to work within opening hours (e.g. evenings, holidays, weekends).

Purpose of the Job:

Responsible for Engine MRO operations for Commercial Engines Business Unit

Key Job Accountabilities:

• Oversee all aspects of engine MRO operations for Commercial Engines Business Unit
• Product portfolio comprises of CFM56 and LEAP narrow body aircraft engines
• Drive operational excellence and be accountable for engine on-time delivery and contractual TAT, cost control, productivity hit-ratio metrics as well as quality and safety compliance
• Plan and control engine build plans as well as allocate manpower and resources to meet monthly engine delivery commitments as per customers’ expectations
• Manage engine revenue hours to meet productivity hit-ratio and profit targets
• Ensure compliance of quality standards and regulations laid down by airworthiness authorities and engine OEMs
• Promote a safety culture within the production team and coordinate all environment health and safety issues for the business unit to ensure a safe workplace
• Lead in customer focus teams to liaise with customers and coordinate with various functions such as Sales, Customer Support, Materials and Engineering to ensure customer satisfaction in all engine maintenance programs
• Provide leadership and guidance to a production team of Workshop Engineers, Service Engineers and Technicians

Reporting Relationships:

Reports to Head of Operations, Commercial Engines

Required Experience and Qualifications:

• Mechanical/Aeronautical Engineering Degree with at least 3 years relevant experience as Production Manager or Workshop Manager in Aviation Industry
• Knowledge and experience in aircraft engine workshop practices and MRO of gas turbine engines will be a plus
• Knowledge of aviation authority regulations (CAAS, FAA, EASA, CAAC)
• Proven leadership track record with strong ability to drive and deliver results
• Highly motivated and self-directed with excellent problem-solving and analytical skills
• Able to work in a fast-paced environment and interact effectively with all operational levels of organization

We are looking for an Investor Relations Manager with a strong legal background to oversee our capitalization table and ensure compliance with legal and regulatory requirements. The ideal candidate will have in-depth knowledge of securities law, equity structures, and tax implications related to equity transactions. This role is integral to maintaining accurate and legally compliant records of all company securities and ensuring transparent communication with investors and stakeholders.

Key Responsibilities:

1. Maintaining Accurate Records:

• Ensure the capitalization table is accurate and up to date.
• Track ownership percentages, equity dilution, and the value of equity across various investment rounds.
• Regularly update records to reflect changes due to new investments, stock revaluations, or other factors.

2. Managing Equity Transactions:

• Oversee all equity-related transactions, including issuing new shares, transferring shares, and exercising stock options.
• Administer equity grants and ensure proper documentation and compliance.
• Coordinate with legal and finance departments for transaction execution and record-keeping.

3. Compliance and Reporting:

• Ensure compliance with tax laws, securities regulations, and other legal requirements.
• Prepare and present regular reports for management and investors on equity and capitalization matters.
• Stay updated with relevant laws and regulations to avoid legal risks.

4. Investor Relations:

• Act as a liaison between the company and its investors.
• Provide investors with regular updates on their holdings.
• Address investor queries regarding equity matters in a timely and clear manner.

5. Scenario Analysis and Modeling:

• Conduct financial modeling for various scenarios such as funding rounds or exits to assess their impact on ownership and dilution.
• Provide insights and recommendations based on these analyses to support strategic decisions.

6. Collaboration with Other Departments:

• Work closely with legal, finance, and HR departments.
• Coordinate on matters related to employee stock ownership plans (ESOPs) and fundraising activities.
• Ensure seamless integration of equity-related decisions with overall company strategy and operations.

7. Educating Stakeholders:

• Educate founders, board members, and employees about equity-related matters.
• Ensure stakeholders understand the implications of equity decisions on their positions and the company.

Qualifications:

• Bachelor’s degree in Law, Finance, or related field; JD preferred.
• Experience in cap table management and investor relations with a strong focus on legal compliance.
• Extensive knowledge of securities law, corporate finance, and tax implications of equity transactions.
• Proficiency in legal research and understanding complex legal documents.
• Excellent communication skills, with the ability to explain legal concepts to non-legal stakeholders.
• Familiarity with equity management software and tools.
• Proficiency in cap table management software and MS Office Suite.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

- Conversant with Portnet

- Work in a shipping agency environment before

- Preferably with Customer service and documentation experience and knowledge

- Willing to learn and go the extra mile

- Conversant in writting and communicating

- 2 to 3 years experience in the shipping industry

- Receptive and resilence to changes

We Are

YouTrip is a Southeast Asian financial technology company dedicated to creating the next-generation of digital financial services for consumers and businesses. In 2018, we launched the region’s first and leading multi-currency payment app.

With our consumer and corporate products, YouTrip and YouBiz, we empower users with the most affordable and convenient financial innovations. YouTrip is a Major Payment Institution licensed by the Monetary Authority of Singapore (MAS), and owns principal memberships and issuing licenses with two of the largest card schemes, MasterCard and Visa.

YouTrip has been recognised by industry experts, winning awards for FinTech Employer of the Year by MAS and Singapore Fintech Association (SFA), Most Innovative FinTech Company in Southeast Asia and Best SME Finance Management Platform from APAC Insider’s 2023 Singapore Business Awards. We were also recently recognised as one of the Top Startups in Singapore by LinkedIn, further cementing our position as a leading fintech company in the region.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.

You Will

• Be the custodian of positive vibes at the office, and ensuring our workplace is safe and our colleagues are well taken care of - upholding high standards of office management
• Oversee the day-to-day management of office space and facilities, including but not limited to maintaining and procurement of office supplies, pantry goods, storage
• Support People Team with in-office and external events planning and logistics, and HR administration matters
• Welcome guests and visitors to the office, and assist the management team with calendar or meeting room booking
• Manage mail and courier services for the office
• Be the key point of contact for outsourced vendors and manage their schedule and operations

You Are

• Seasoned Office Administrator — You have at least 2 - 5 years of experience in managing a mid sized office space. Ideally, you come from a fast-paced startup environment and comfortable supporting 100+ headcount offices.
• Organised Multi-Tasker — You possess strong organisational skills and can multitask between various projects.
• Excellent and Transparent Communicator – You are able to professionally interact with internal and external stakeholders in both verbal and written communication. You are also an open and transparent communicator, and are not afraid to speak your mind!
• Self Starter and Going Extra Mile – You are passionate in starting things from scratch and be able to operate independently in a fast-paced environment. You are not afraid to suggest and implement new processes and ideas, and always keen to support others by going the extra mile.

What You can Expect from Us

• An innovative culture that encourages talents to work highly collaboratively in a respectful, friendly environment
• Being part of a growing People Team
• Working with an entrepreneurial team of people from across the region

To Apply

If you are interested in this position, please click Apply Now and send in your CV. Due to the high volume of applications, only shortlisted candidates will be contacted.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Working Hours:· Mon - Fri: 8.30am to 5.30pm / Sat: 8.30am to 12.30pm (rotating Saturday duty)

Job Description:

· Reports to the Customer Service Manager

· Responding promptly to customer inquiries

· Processing and coordinating customers’ orders, forms, applications, and requests

· Ensure customer satisfaction and provide professional customer support

· Communicating with customers through various channels

· Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc

· Good understanding and knowledge of company’s products

· Generates and processes new sales leads as necessary

· Update of product item code in the company’s system and expiry date management of products

· Compile and generate various monthly reports for the sales team

Job Requirements:

· Minimum diploma & above of relevant discipline

· Minimum 2 years of related experience preferably with food & beverage exposure

· Positive attitude and customer service minded

· Proficient in Microsoft Office applications (Excel, Words)

· Good communication and negotiation skills

· Proactive in solving problems

· Passionate, highly driven, independent, able to work under pressure and as well as multi-tasking

· Entitled to monthly sales incentive @ $300 (subject to achievement of KPI)

· 1 month AWS

· Variable bonus scheme

· Medical insurance coverage

· $200 dental claim per year

· 14 days annual leave per year

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 32KERM23B7

Our People and Culture team plans, builds and designs people strategies to ensure that Rainbow Centre (RC) has a competent and passionate workforce to meet the aspirations of our service users. The Lead Manager/Business Partnering will lead a team to provide strategic HR advice on employee matters, analyze metrics to improve work relationships and productivity and ensure compliance with relevant manpower regulations and policies.

Job Description & Requirements

Our People and Culture team plans, builds and designs people strategies to ensure that Rainbow Centre (RC) has a competent and passionate workforce to meet the aspirations of our service users. The Lead Manager/Business Partnering will lead a team to provide strategic HR advice on employee matters, analyze metrics to improve work relationships and productivity and ensure compliance with relevant manpower regulations and policies.

Critical Work Functions

Plan HR and workforce strategy and organisation development

• Align HR strategies and plan to organisation’s current and future business strategies in consultation with business leaders
• Develop a service management framework, incorporating service quality standards, service level agreements, and service excellence metrics
• Advise unit leaders on implications of current and future workforce supply and demand
• Advise business partners on ways to address manpower shortfalls or surpluses

Develop and engage talent

• Collaborate with unit leaders and learning managers to focus on RC’s learning and development strategies and meet organisational requirements
• 
  
• Liaise with unit leaders to define key performance indicators (KPIs) for senior roles in line with organisation’s strategies and objectives
• Guide unit leaders to cascade KPIs and performance goals to their employees and communicate performance ratings

Discipline and conduct Exit Management

• Guide unit leaders to comply with legal obligations when dealing with voluntary exits
• Oversee and guide business partners in grievance handling, management of misconduct, involuntary exit decisions and alternatives in compliance with legal obligations

Analytics and insights

• Look across a series of data and anticipate implications on HR practice; Leverage on technology to effectively deliver quality HR services including benefits administration, database maintenance, training administration, reporting and analyses
• Recommend HR policies, practices or strategies that competitively position RC as an employer of choice

Relationships and communication

• Understand organisational and individual challenges, help the senior leaders to define the problem and identify root cause of the people related issues, providing resources to advise senior leaders to determine the appropriate course of action in people related matters
• Establish relationships with senior leaders to build trust and understand their needs

Develop Self and Others & Innovate for Greater Impact

• Provide coaching and guidance to subordinates
• Establish long-term objectives for the HR business partnering function that align with the strategy of the organisation
• Lead team to translate business strategy into annual performance goals and departmental objectives

Job Holder Requirements

• A good tertiary qualification in Human Resource Management or related field
• 10 years of relevant experience, with at least 3 years in a Team Lead role overseeing Business Partnering

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

An expanding SME Logistics company is looking for a dynamic sales to join our team.

If you have the relevant logistics experience, we like to hear from you.

You should possess the following;

1. At least 1 year experience in the logistics / freight forwarding / shipping industry

2. GCE N or O level

3. Possess class 3 driving license with own car

4. Good command of English

5. Resourceful & good inter-personal skills

• To conduct business development functions through networks and contacts, government, and corporate clients accounts engagement to expand the facilities management business.
• To mobilize new contracts award and execute according to the contract specifications and requirements.
• To take overall charge within the Property to manage and execute the Contract through deployment of suitably trained and qualified staff to ensure smooth day-to-day FM operations and to carryout regular servicing and Preventive Maintenance (PM) works for the Facilities and systems, including new facilities and systems installed during the contract period and to ensure that all PM is updated.
• To Manage Project accounts including invoicing, Profit and Loss, Budgetary, projected revenue, and cost
• To submit monthly reports which include business development report, Profit & Loss Reports and Project Monthly reports.
• To ensure that Quality Assurance and quality control for Management, Maintenance and Operation of Facilities and systems and site safety management systems are put in place.
• To help Site Manager in the event of any emergency which may arise in the campus such as fire, burst water pipe, electrical outages, flooding, and other emergency exercise conducted by relevant authorities.
• To setup and review documentation library and Risk Assessment/ Standard Operating Procedure (SOP) Annually.
• To manage and monitor all sub-contractor’s performance and maintenance services to ensure quality and workflows are carried out in accordance with SOPs and procedures setup for the property.
• Ensuring all Workplace safety procedures are adhered to
• To carry out Monthly Safety Meeting and Inspection
• Any other Ad-hoc Assignments as assigned by Site Manager

Job Requirements

• Minimum Degree in Facilities Management, Estate Management, Building or relevant related discipline from a recognised tertiary institute
• At least 8 years of relevant experiences in facilities management and business development portfolios.
• Able to lead independently the team of Facilities Management and properties at site with minimum supervision
• Able to conduct market outreach and marketing
• Proactive and independent.
• Dynamic and multi-tasking capabilities.

Our client, a startup in cryptocurrency derivatives trading platform in Singapore, is currently seeking for a Office Manager to join their team:

Job Scope

• Take the lead in the office administration of the Singapore Office
• Handle the full spectrum of office administration of the Singapore Office such as leading the administrative support for corporate/office events, office procurement and other ad hoc projects
• Handle office resources procurement in a cost-effective way
• Keep the office in an organized and tidy manner
• Coordinates ordering of supplies, seating plans and office moves to ensure efficient use of office resources
• Handle expense/invoice processing in a timely manner for the administration department
• Support logistics and administrative support for incoming visitors, answering telephone calls and perform general reception duties including coordinating deliveries and courier services
• Coordinate travel arrangements, visa applications
• Occasional outdoor work may be required such as mailing, cheque deposit, document collection and delivery
• Work with other Office Managers/Office Assistants from the other offices
• Handling ad-hoc assignments as required

Qualifications

• Minimum of 10 years of working experience, including serving senior management and a team of personnel experience
• Financial services or professional services background is a plus
• Strong time management skills with the ability of good judgement
• Appreciates and enjoys the challenge of muti-tasking in a fast and dynamic environment
• Strong attention to detail and an organized person
• Work maturely, independently and good communication skills
• Detail oriented, pro-active with a strong sense of responsibility and urgency for achieving results
• Good team player with a helpful and cheerful personality
• Good communication skills in written and spoken English
• Good computer knowledge including MS Office applications