Total 83,192 Others/Any customer experience manager job vacancies in Singapore

Key Responsibilities:

• Manage execution of plans for development of new products to meet agreed timescales and product development requirements
• Leads and initiates the development of food products and processes as driven by business needs of the organisation.
• Oversees new product development throughout its lifecycle from conception to manufacturing implementation, including the sensory evaluations of food products and definition of manufacturing formulation and process control parameters.
• Develops and maintains project plans, identifying critical paths and resources required
• Manage scale-up of new recipes from laboratory scale to production scale
• Manages projects and plant costs from testing to implementation
• Evaluates and makes recommendations concerning the application of new ingredient / processing technologies
• Design and execute stability studies for recipe development, sensory and analytical testing of recipes
• Review and validate recipes to ensure compliance to government food regulations for all markets
• Ensure the adherence of new and existing products to gross profits as set by the Company
• Develop recommendations and justifications on Profit and Quality Improvement Programs
• Takes charge of presentation of samples to Management and Sales Team
• Provide training and technical support to Manufacturing, QA, and Technology
• Works closely with the Sales Group, Manufacturing, QAQC, and Purchasing

Job Requirements:

• Degree/Diploma in Food Science, Chemistry or similar discipline
• At least 5 years of Product Development and R&D experience from concept to commercialization
• Experience in ingredient and flavour applications
• Possess strong knowledge of flour application and/or frozen food or Emulsifier.
• Ability to accurately prepare specifications, label declarations and formulations with no technical errors
• Have knowledge in food chemistry and statistical analysis as used in designing experiments and measuring process capabilities
• Must articulate strong written and verbal communication skills
• Excellent analytical and problem solving skills
• Have strong computer skills and be proficient with Microsoft Office
• All are welcome to apply even if they have applied before but remain interested to join us.

Qualifications & experience

Candidate must possess at least a Bachelor's Degree in civil Engineering/Building/Facilities Mgmt or relevant disciplines;

Required min 5 yr(s) of working experience in the related field for Operations Manager;
Tasks & responsibilities

Project Management; Building and Facilities Management; Deliver solutions and maintain good customer relationship at all times.

Responsibilities:

• Plan, execute, and monitor SAP HRIS CloudHR project.
• Participate in project kick-offs, workshops, and meetings to gather requirements, document processes, and define project scope.
• Develop and maintain project plans, timelines, and budgets.
• Track project progress, identify and mitigate risks, and communicate any issues or changes to stakeholders.
• Manage project documentation, including project charters, communication plans, and user acceptance test (UAT) plans.
• Conduct user training and provide ongoing support to ensure successful adoption of the new SAP HR system.
• Work with technical specialists to configure and test the SAP HR system according to project requirements.
• Participate in post-implementation reviews and gather feedback to identify areas for improvement.
• Stay up-to-date on the latest SAP HR features and functionalities.

Requirements / Qualifications:

• Delivered HR SAP SuccessFactors or equivalent projects
• Delivered multi million projects
• Strong project management, change management and facilitation skills
• Communication and presentation skills to C-levels
• Good understanding of Technology and infrastructure
• Work closely with the PMO team, collaborate with the various cross functional teams, manage content and planning for project meetings, support revenue tracking and reporting
• Excellent interpersonal, influencing and negotiation skills with demonstrated experience engaging and influencing key stakeholders and vendors to influence and achieve optimal business outcomes
• University Degree in information Technology, PMP certified, SAP or SAP SuccessFactors or workday certified
• Strategic planning of HR application not limited to HRIS
• Contract management and negotiation.

• Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Company: science MNC

Location: tuas

Contract Customer Service Agent

12m + 1m completion bonus

Salary: 3500-4000 base

No transport allowance but there is company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT

Mon-Fri 8.15-5.00pm

JOB SCOPE

Process customer orders/enquiries daily by email, fax, or phone call.

Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.

Coordinate and correspond to customer/sales on the sales order status.

Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

Handle export shipments for intercompany and direct overseas customers.

Prepare the shipping document for Singapore and export shipment.

Support in investigations of internal / external complains to identify root cause and provide solutions.

Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.

Ad-hoc duties assigned by manager.

Interested candidates, do submit your resue to: [email protected] Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Job description

• -Checking and weighing raw materials before cooking
• -Ensuring that equipment is well set up
• -Maintain excellent hygiene standards in work environment
• -Do quality checks such as the size and weight of the finished product.
• -Assembling, packaging, and labelling food products

Job requirements

• -At least 3 years of working experience
• -Able to work on weekends and public holidays

The Opportunity

The Adobe Asia Digital Experience market is growing quickly, and we need a strong leader who can build outstanding Customer Experience that will help us successfully acquire, grow and retain customers. In Asia, we run business in 10 countries with different languages and need ability to coordinate in diversified environment. You will partner with sales leaders and your team to assess existing and emerging opportunities in developing your go-to-market plans. You will work together with regional marketing team to develop marketing plans that deliver vertical, segment and customer lifecycle results required to achieve bookings & pipeline targets for the enterprise business. We are looking for someone extra-ordinary who can scale the unscalable and rapidly expand their capabilities.

What you'll Do

You are a highly qualified Enterprise B2B marketing leader who knows how to create amazing experiences. You have boundless energy, ideas, and a passion to innovate who can lead and deliver results in a fast paced & dynamic environment.

Planning & Strategy:

• Establish annual and quarterly marketing strategy & plans (and optimize in quarter) to deliver Marketing Bookings & Marketing Pipeline goals.
• Developing a deep understanding of your customers, country business environments and Adobe products/strategies will be keys to build plans that yield success in each country.
• Scale across the region implementing innovative marketing approaches to improve return on marketing spend.

Customer Experiences:

• Ability to orchestrate with cross functional teams to understand customers to design amazing experiences that deliver measurable results in each customer segment.
• Provide clear guidance to your team on coordinating a wide mix of marketing tactics including Events, Exec Engagement, and Account-based personalized experiences.
• Introduce new marketing approaches, processes and optimization techniques to better connect with customers in meaningful ways and thereby achieve results.

Results:

• Implement and ensure strong adoption of a business management systems that allows your leadership and yourself to manage a predictable, cohesive and successful marketing team.
• Responsible for delivering results on plans including the insights, analysis, reporting & communication of results to the broader team.

What you need to succeed

• 12+ years of experience in B2B Marketing in Enterprise, preferably in the technology or software industry (knowledge of Adobe DX products preferred).
• People Manager with experience managing virtual team members.
• Outstanding leadership, interpersonal communication and experience working across matrix organizations & in remote working environment.
• Proven success in developing customer-focused, multi-year marketing strategies including deployment, measurement, evaluation of return and optimization using innovative approaches.
• Exceptional ability to multi-task, delegate, coordinate and prioritize work to deliver to growth goals. Ability to be flexible to thrive in a fast-paced environment.
• Strong numeric skills, able to analyze data, understand trends & measure success of programs in order to optimize results.
• Resourcefulness and ability to anticipate issues and work through them, proactive nature
• Experience working in an international, Asia-wide organization preferred.
• Multi-language highly sought after. English is a requirement, Korean and Chinese is a plus.

Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

JOB SUMMARY

The Assistant Resturant Manager is responsible for leading the restaurant's operations by assuring and maintaining the market's strategic and tactical posture.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Establishes and maintains a work environment that values teamwork, empowerment, motivation, and a commitment to customer service.

• Offers all customers top-notch customer service.

• Reacts to customer concerns in a prompt and proactive manner.

• Employs coaching techniques at all times.

• Exudes self-assurance and enthusiasm.

• Encourages and motivates employees to address customer and employee-related issues.

• Recognizes the service culture of the brand.

• Establishes service standards for everyone, both internally and externally.

• Takes responsibility for a customer's complaint or issue until it is fixed or dealt with by the proper manager or staff.

• Monitors complaints to make sure they have been resolved satisfactorily.

• Establishes relationships with all clients in order to increase both internal and external customer loyalty.

• Complies with all accounting policies used by the company.

Other Information:

• Working hours: 5 days/week
• Annual / Medical benefits provided
• Good career progression

Specific Qualification:

§ Min 10 years of experience as service delivery manager within banking industry ideally in

wealth management.

§ Strong track records of delivering large scale projects (>3 mEUR).

§ Proven experience on managing delivery team and senior management stakeholders.

§ Strong knowledge of integration/migration project.

§ Good knowledge of banking processes especially on Front Office tools.

§ Excellent verbal and written communication skills and ability to interact professionally with a

diverse group, managers, and subject matter experts.

§ Proactive, positive attitude and desire to work as a team and help project team to achieve its

objectives.

§ Synthesis and coordination skills, focused communication to senior management and stakeholders.

§ Able to anticipate on a pro-active way any risks.

Job Description & Requirements

Project Manager who will work closely with clients on confirmed projects and will be responsible for assigning and managing the projects starting from the initial design conception, through construction, to completion and handling over to clients. The goal is to manage projects, from budget, timeline, quality to clients' satisfaction.

Job Responsibilities

• Meet potential clients with Business Development Managers to enquire and understand clients' needs
• Co-ordinate layout plan, design plan and visuals, sketch. 3D-drawings, product specifications etc prepare project schedule and quotations to clients and submit tenders for the project to clients.
• Preparation of contracts, negotiation of revisions/ amendments, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.
• Arrange submission of plans to local authorities for approval and arrange inspections of building work
• Prepare costing report for management's approval and manage budget accordingly
• Work closely with project and operation teams and contractors to ensure timely delivery fo the project and excellent quality of work done
• Being the key single interface between the company and clients, obtain client's feedback and resolve project related issues such as payments, etc.

Job Requirements

• Diploma/Degree in Interior Design, Architecture, Project Management, Construction Management or equivalent
• Candidate must possess minimum 8 years’ experience in corporate office design and build project management. Those with PMP Certification have an added advantage.
• Able to interpret architectural plans and familiar with building and safety regulations
• Experience in leading and managing multiple projects within tight timelines
• Excellent project, presentation, leadership and people management skills
• Highly self-motivated, positive working attitude with a high level of professionalism and integrity
• Good communication & interpersonal skills
• Fluent in both spoken and written English (in order to handle feedbacks and issues from English & Mandarin speaking associates)

Role responsible :

• Handling sales inquiries and course-related questions from clients.
• Maintaining strong client relationships, both with corporate and individual clients..
• Willing to travel overseas for meetings
• Excellent client relationship management skills
• Providing leadership, setting goals and making strategic decisions for the long term success of the business

Requriments :

• Able to comunicate in English, Chinese and Japanese
• At least 3 years relevant experience

-Maintains staffs by recruiting, selecting, orienting, and training employees.

-Supervises staffs by communicating job expectations, appraising job results, and disciplining employees.

-Sets policies and procedures for training, coaching, counseling, and career development for staff.

-Initiates and coordinates goals, deadlines, and projects for their department.

-Develops and implements policies and procedures to improve operations and function of the department.

-Leading and/or participating in meetings

-Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

-Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

-Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

-Planning, implementing and supervising the company’s financial strategy

-Managing the company’s financial accounts, payroll, budget, cash receipts and financial assets

-Handling the company’s transactions and debts and doing cash flow forecasting

-Following proper accounting procedures to reach financial objectives

-Monitoring and analyzing financial accounting data

-Creating financial reports based on data analysis

Marketing Manager, Acquisition & Portfolio

• Central Region
• Management (Marketing & Communications)
• Full time

The Marketing Manager will develop and execute marketing campaigns to drive new fiber broadband acquisitions for Residential and SME markets, working closely with the Senior Manager to drive customer growth and meet revenue targets through high-impact acquisition programs. They will collaborate with internal teams to ensure that marketing objectives align with the goals of other departments. Additionally, they will partner with the Digital Team to develop and monitor metrics and dashboards, aiming to understand industry trends and practices. Identifying data-driven trends and insights from internal and external sources, they will ensure the relevance and market competitiveness of the portfolio. The marketing manager will also measure and report on the performance of all marketing activities, analysing campaign performance through thoughtful and insightful reporting. Furthermore, they will develop a KPI framework and benchmarks to measure the success of campaigns, ensuring continuous improvement.

Responsibilities:

• Drives acquisition for Broadband Business for both Residential and SME through effective marketing programs
• Determines and reviews brand strategy together with senior management to ensure business profitability
• Identifies high-opportunity segments and prepares financial cases for profitable areas
• Regularly performs deep dive analysis on sales performance and provides recommendations to grow the business
• Creates opportunities for the integration of both Residential & SME Broadband Businesses in the portfolio and channels
• Provide ideas to adjust product and service offerings to enhance customer experience through insights
• Efficiently manages Advertising & Promotion Budget through activation programs to continuously create brand awareness and drive product acquisition
• Drives end-to-end insights, product readiness, GTM and post-review of programs executed in collaboration with the Digital Team
• Liaises with Retail Sales and Channel partners to ensure smooth implementation of business strategy and develop below-the-line programs to drive acquisitions
• Works closely with different functions (product, usage, local agencies) to orchestrate an established customer journey for new customers
• Develop the right brand communication strategy with the Digital Team to optimize and deliver the maximum business impact

Requirements:

• Diploma or Degree in business management, marketing, or a related field
• Minimum of 5 years’ experience in a marketing or brand management position with proven working experience in digital marketing
• Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform and motivate
• Experience with business and product development
• Comfortable with building business cases and financial modelling
• Highly creative with excellent analytical abilities
• Outstanding communication and interpersonal skills

Interested applicants please send your CVs with Microsoft word format to Samantha Hon, email: [email protected]. Your interest will be treated in strict confidence.

Company Reg No.: 201131609D | License No.: 11C4684 | Reg No: R1981282, Samantha Hon

Reporting to Director

Monitor centre services by external operator.

Strategies, Create, Plan and organize the curriculum and programmes for the centre.

Manage the deployment, professional development and well-being of staff.

Manage the day to day performance of the Centre Operations to deliver a best in class service, meeting or exceeding all KPIs and within budget.

Set the strategy for the development of the centres, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.

Lead, inspire and co-ordinate the contact centre management team at all levels to create motivated and engaged colleagues.

Be responsible for the end to end customer contact processes and associated customer experience, supporting cross company initiatives to drive improvements, improve efficiency and reduce complaints.

Responsible for the recruitment, training, induction and coaching strategy across the centres

Work closely with teacher/manager in Training delivery teams. Taking responsibility for the ongoing development all levels of centre colleagues.

Reviewing and defining clearly all centre roles, any required shift and candidate profiles required across the contact centre operation

Lead an effective resource planning team, ensuring that resource is fully utilized and any contact demand is effectively covered.

Applying best practice, develop continuous improvement plans and make recommendations based upon the employee and customer insight.

Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies; Telephony, CRM and WFM to create a cost effective operation consistently achieving contact handling .

Act as the Voice of the Customer, championing change and improvements across the customer experience, drive change and influence future change/projects to support and achieve improvements in the customer experience.

Deliver cost efficiencies and increased in Customer Satisfaction Scores.

Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

Responsible for student recruitment drive; sales and marketing of the centres to meet or exceed the KPI .

Job Description & Requirements

Job Description

• Identify key opportunities and execute a pipeline of prioritised deals
• To create business opportunities by increasing customer interaction in particular through increased valuable, productive time with the customer at relevant level
• Responsible for customer success and satisfaction, delivering the best-possible outcomes and exceptional experiences for the customer
• Participate, as needed, at multi levels including end users and executive management to develop opportunities, delivering formal presentations and proposals, and engage in face-to-face meetings with key prospects and customers
• To ensure main customers are visited on a regular basis and recommending new products and services to ensure customer satisfaction
• To follow up quotes in a timely manner with the customer and to ensure sales funnel is kept up to date with accurate information for forecasting purposes
• To communicate frequently with the project team regarding enquiries and project tender
• Make outbound prospecting calls and communicate via email and social media

Requirement

• 2-4 years of sales, business development, or key account management experience. Fresh graduate welcomed for Executive role
• A proven track record of executive work in a technology-driven and product-oriented environment focused on condo's intercom, smart devices, with complex stakeholders
• Experience in managing B2B relationships with ecosystem partners - property developers, real estate
• Managing agent, contractors, etc
• Proactive, self-driven and hungry for success
• A very strong results & goal orientated person

Greentec Energy Pte Ltd

Singapore

$6,000 - $8,000 a month - Full-time

Job details

Salary

$6,000 - $8,000 a month Full-time

Responsibilities: -

· Conduct market research to identify new business opportunities and trends in the region. Analyze competitor activities and market dynamics to develop strategies for business growth.

· Develop and implement strategic plans to expand the company's business within the region. This may involve setting sales targets, identifying key markets, and establishing partnerships or alliances.

· Drive sales activities to meet or exceed revenue targets. This may include direct sales efforts, channel development, and relationship management with key clients.

· Build and maintain strong relationships with existing and potential clients. Understand their needs and requirements, and propose solutions that align with the company's products or services.

· Identify opportunities for business expansion, such as new markets, product lines, or distribution channels. Develop strategies to capitalize on these opportunities and drive growth.

· Lead and motivate a team of sales and business development professionals. Provide guidance, coaching, and support to help them achieve their targets and objectives.

· Collaborate with internal departments such as marketing, product development, and operations to ensure alignment and support for business development initiatives.

· Track and analyze sales performance, market trends, and other relevant metrics. Prepare regular reports for management to assess progress and identify areas for improvement.

· Ensure compliance with relevant regulations and company policies. Identify and mitigate risks that may impact business development activities.

· Attend industry events, conferences, and networking opportunities to build relationships with key stakeholders and enhance the company's visibility within the region.

· Any ad-hoc tasks as assigned.

Requirements: -

• Degree or equivalent
• Preferred 2 years of experience in similar field
• Able to work independently
• Good interpersonal and communication skills
• Well-versed in MS Office, especially MS Excel, PowerPoint and Word
• Immediate availability or able to start work at short notice preferred
• 5 days’ work
• Location: Tuas South
• Preference Languages: English / Mandarin
• PR/Singaporean (only)

Please note that only shortlisted candidates will be notified.

About Starlite Systems Technologies Pte Ltd:

Starlite Systems Technologies Pte Ltd is a leading provider of innovative physical security solutions, specializing in Video Surveillance Systems (VSS), Access Control Systems, Alarm Systems, Auto Door Operator Systems, and Network Systems. We are commited to delivering cutting-edge security solutions that ensure the safety and protection of our clients' assets.

Job Description:

Starlite Systems Technologies Pte Ltd is seeking a dynamic and results-driven Sales and Business Development Manager to join our team. The Sales and Business Development Manager will play a pivotal role in driving growth, acquiring new clients, and expanding our market presence in the security solution industry.

Responsibilities:

Prospecting and Lead Generation:

• Identify and research potential clients within target market segments.
• Generate leads through cold calling, email outreach, networking events, and referrals.
• Qualify leads based on security needs, budget, timeline, and decision-making authority.

Client Engagement and Relationship Building:

• Initiate contact with prospects to understand their security challenges and requirements.
• Build rapport and trust through effective communication and personalized solutions.
• Conduct product demonstrations, presentations, and proposals to showcase the value proposition of our security solutions.

Sales Strategy and Pipeline Management:

• Develop and implement a strategic sales plan to achieve revenue targets and business objectives.
• Manage and prioritize sales opportunities in the pipeline, tracking progress in CRM software.
• Forecast sales projections and provide regular reports on sales performance and trends.

Negotiation and Closing Deals:

• Negotiate pricing, terms, and contracts to reach mutually beneficial agreements.
• Overcome objections and address concerns to facilitate the sales process.
• Close deals and secure signed contracts, ensuring a smooth transition to the implementation phase.

Market Research and Competitive Analysis:

• Stay informed about industry trends, market developments, and competitor activities.
• Conduct market research and competitive analysis to identify opportunities for differentiation and market positioning.
• Provide feedback to the marketing and product development teams on market insights and customer feedback.

Customer Success and Retention:

• Maintain ongoing communication with clients to ensure satisfaction and address any issues or concerns.
• Offer strategic guidance and support to maximize the value of clients' investment in security solutions.
• Identify upsell and cross-sell opportunities to expand the scope of services provided to existing clients.

Networking and Relationship Management:

• Build and nurture relationships with key stakeholders, influencers, and industry partners.
• Atend industry events, conferences, and trade shows to network with potential clients and stay connected with industry trends.
• Represent the company professionally and positively in all interactions with clients and partners.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, or related field.
2. Proven experience in sales and business development, preferably in the security solution industry.
3. Strong communication, negotition, and interpersonal skills.
4. Ability to work independently and collaboratively in a fast-paced environment.
5. Proficiency in CRM software and Microsoft Office suite.
6. Knowledge of security industry trends, products, and technologies.

Benefits:

Competitive salary with commission-based incentives.

Health insurance coverage.

Opportunities for professional development and advancement.

Dynamic and collaborative work environment.

If you are a motivated and results-driven individual with a passion for sales and business development in the security solution industry, we encourage you to apply for the Sales and Business Development Manager position at Starlite Systems Technologies Pte Ltd. Join us in our mission to deliver innovative security solutions and make a difference in the safety and protection of our clients' assets.

• Position : Admin Assistant -Customer Service
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Manager front of house for resturant.

Ensure quality service to all customers.

Effectively recruiting and managing employees, overseeing operations, handling customer complaints, and generating financial reports.

Planning of roster.

Ensure product quality and constantly R&D new product.

Lisaing with supplier.

Update inventory.

As an IT Compliance Officer, you will be responsible for ensuring that the company's information technology practices comply with all relevant laws, regulations, and industry standards.
Responsibilities:

• Work closely with IT Governance Team ensuring all processes are in compliance with regulatory requirements;
• Ensure the Service Level Agreements are adhered to;
• Liaise with Application Support team to troubleshoot the incidents to analyse the root cause;
• Attend daily incident meeting to be aware of on-going Production incidents;
• Stay alerted for any P1 incidents and prepare P1 report for submission to regulatory;
• Provide Trend Analysis of the incidents flagged by the business units on monthly basis;
• Provide weekly gaming incidents report for submission to regulatory authority;
• Raise any lapses and also report to the senior management the list of incidents;
• Identify the areas of opportunities and issue recommendations to the appropriate audience;
• Monitoring and reporting on audit progress in the management meetings;
• Keep abreast of internal standards and business goals.

Requirements:

• Degree in Information Technology / Computer Science / related fields;
• At least 4 years of experience in IT Application Support;
• Hands-on experience in governance and internal controls;
• Experience in troubleshooting of IT applications and IT Service Management;
• Deep understanding of the IT Applications’ issues and Service Level Agreements;
• Possesses a Certification of ITIL® Foundation Certificate in IT Service Management (ITIL)
• Familiar with data analytics tool, such as Tableau / Power BI;
• Experienced in vendor management;
• Familiar with the Gaming sector;
• Ability to work well with key business partners, internal audit and IT teams in a collaborative manner;
• Excellent interpersonal, writing and communication skills.

Responsibilities:

• Establish new client accounts and business opportunities.
• Sustain current clients.
• Provide clients with machinery solutions.
• Familiar with competitors, market and industry trends.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 5 years' experience in sales, preferably handling heavy equipment
• Good interpersonal and communication skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development, Senior Analayst/ Assistant Manager to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Location: Woodland

Salary range : $3,800 - $4,800

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Job Requirements

• Diploma/degree in Sales, Marketing, Business Administration, or a related field
• Familiarity with CRM tools (eg. Salesforce) would be a plus
• Experience in FMCG industry is a must.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Able to work on weekend and public holiday

Key Responsibilities

Financial Management

• Play a key role in formulating and implementing accounting policies and procedures in accordance with CAS (Charity Accounting Standards) and relevant statutory requirements.
• Examine and analyse accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Brief management on the monthly financial statements.
• Present the Quarterly Financial Statements and Annual Budget to the board.
• Check and review all payments.
• Review and Approve all journals.
• Involved in grants and other donation applications.
• Prepare and review quarterly GST Returns.
• Document and improve upon the existing policies and procedures and internal controls of the organisation.

Budgeting

• Prepare budgets and cash flow projections and analyse the variances.
• Budget for capital expenditure.

Organisational Resource Management

• Analyse business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
• Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions to business and financial problems.
• Appraise, evaluate, and inventory real property and equipment, recording information such as the property's description, value, and location.
• Check on the inventory of donation-in-kinds.

Stakeholder Management

• Liaise with outsourced vendors to ensure timely and accurate financial records and to prepare for Board presentations.
• Liaise with internal and external auditors to ensure the Statutory Accounts are presented in a true and fair view.
• Liaise with bankers.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to Director of Finance and Corporate Services
• Lead a team of Administrative Officers.

Competency Requirements

Core Competencies

• Sense making: Interpret data to uncover patterns and trends between various sources of data. Proficient in Goods & Services Tax (GST) Act.
• Resource Management: Establish strategies for the allocation and deployment of resources efficiently and effectively.
• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Transdisciplinary Thinking: Co-relate material from diverse knowledge bases to guide decisions and policy making.
• Adaptability: Foster a culture of flexibility that caters to changes and evolving contexts by articulating strategic goals.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.), and other Financial Analysis tools.

Education and Experience

• Minimum Degree in Accountancy.
• At least 3 years of relevant working experience in similar sectors.
• CA preferred.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.