Total 79,314 customer experience manager job vacancies in Singapore

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong commitment to delivering outstanding service.

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Resolve customer complaints and issues effectively and efficiently.
3. Escalate complex problems to the appropriate department for further investigation and resolution.
4. Maintain accurate records of customer interactions and transactions.
5. Collaborate with other team members to ensure a seamless customer experience.
6. Provide feedback to management regarding customer concerns and suggestions for improvement.
7. Meet or exceed performance targets for customer satisfaction, response time, and resolution rate.

Requirements:

1. Bachelor's degree or equivalent experience in customer service. CEI certifcied would be preferred. KAH will be bouns.
2. Excellent communication skills, both written and verbal.
3. Ability to multitask and prioritize tasks effectively.
4. Ability to work independently as well as part of a team.
5. Positive attitude and willingness to learn and adapt to new processes.
6. Singaporean citizenship or PR preferred.

Location: Singapore

Salary: Comission Base

Benefits: Employee discounts

How to Apply: Please send your resume and cover letter to [email protected] with the subject line "Skyline Agency Singapore - [Your Name]."

• International maritime logistics leader
• Lead Group's tax strategy for Global region

About Our Client

A leading global player in maritime logistics, this company specialises in the transportation of Oil & Gas products. Renowned for its modern and environmentally conscious fleet, it ensures the secure and efficient delivery of products worldwide. Their commitment to seamless global energy resource movement solidifies its position as a key player in the maritime transportation sector. The organisation is looking for a Tax Manager with similar vision to lead the global tax strategy, mitigate exposure for the business.

Job Description

Reporting to the Head of Controlling, you will:

• Be responsible for leading the tax team on global tax matters for the organisation, managing 1 headcount in the team
• Works closely with finance leaders to spearhead strategies for global tax function, provide tax advisory to senior stakeholders
• Optimise global tax structure and minimise the Group's direct and indirect tax cost and exposure
• Enhance the Group's transfer pricing model, coordinating with internal and external consultants to mitigate risks for the organisation
• Ensure all global tax compliance obligations are met, accurate reporting of tax returns consistent with the planning structure
• Manage existing tax incentives, global business development projects to explore new grants and tax incentives for the business

The Successful Applicant

• Bachelors Degree graduate in Accountancy, ATP/CA qualified with at least 7 years of working experience in Tax matters
• Big 4 tax candidates with international tax exposure and/or working experience with MNC in full spectrum tax role
• Industry knowledge in maritime sector will be advantageous
• Strong technical knowledge and application of accounting standards, successful execution of tax strategies for APAC, global region
• Strategic tax leader who is confident to lead discussions with HQ leaders/parent company

What's on Offer

• Leader of the global tax function for the group
• Strategic role, strong business partner to Finance/senior stakeholders

5-day week (Monday to Friday)

Regular office hours: 8.30 am to 6.00 pm

Easily accessible work location: International Plaza (above Tanjong Pagar MRT station)

On-the-job training will be provided

Benefits

Career advancement opportunities and job rotation for Customer Service Officers and Customer Service Executives with the potential for supervisory and / or managerial role.

Job Description

Reporting to the Senior Manager, the Customer Service Officer or Customer Service Executive will provide customer service, via emails and phone, aligned to the company’s business and strategic goals.

Job Responsibilities

• Handle engagement with customers over phone calls and emails.
• Resolve customer service-related issues efficiently and effectively, with appropriate actions plans, in accordance to company’s procedures and policies.
• Deliver excellent customer service experiences, assist in enquiries, preparation of quotations in a timely and professional manner.
• Work closely with other departments to ensure seamless responses to customers and thorough follow-through with customers.
• Contribute ideas to better serve customers and improve efficiency and productivity.
• Build positive relationships with new and existing customers.

Job Requirements

• Good communication, coordination and people skills.
• Good command of spoken and written English.
• Ability to multi-task and possess strong analytical and problem-solving skills.
• Meticulous and able to handle challenging situations calmly.
• Minimum of 3 years’ work experience in customer service and / or frontline roles.
• A strong team player with positive work attitude and committed to work duties and responsibilities.

Job Description:

• Oversee the workshop operations and ensure compliance with industry or manufacturers’ service and repair quality and standards
• Ensure compliance with Ministry of Manpower workplace safety and health standards
• Ensure motor vehicle service staff comply with environmental laws and regulations
• Oversee the disposal of wastes such as used engine oil, and soot to ensure adherence to health and safety laws
• Assign and schedule work duties to motor vehicle service staff according to their skills
• Oversee the inspection of motor vehicles to identify faulty components and facilitate the process of repairs
• Assist technicians in the diagnostic of motor vehicle problems, offer solutions and advice
• Supervise the activities of motor vehicle service technicians and mechanics to facilitate efficient job performance and timely repairs
• Oversee the operations of the various diagnostic machines
• Conduct test drives of serviced or repaired motor vehicles to monitor quality standards
• Ensure that Customer Service Advisors contact customers and arrange for the customers to bring their motor vehicles for servicing or repairs
• Conduct price negotiations with clients to reach a favourable bargain for both management and client
• Follow up with customers to obtain feedback and ensure they are satisfied with the service standards
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Evaluate the performance of motor vehicle service staff to acknowledge efficient employees and guide underperforming ones
• Oversee the hiring and training of an effective motor vehicle service team
• Maintain an accurate record of all accounts and relevant financial information
• Monitor inventory to regulate and ensure the availability of required vehicle parts
• Oversee the procurement of vehicle parts, automotive equipment, and various other items required in the workshop
• Review and manage operating performance such as job orders, revenues, gross profit, operating costs, and operating profits regularly
• Attend technical workshops and study relevant publications to stay up-to-date with developments in the automotive service industry

The Requirements:

• Diploma in Mechanical / Electrical / Electronic Engineering or its equivalent
• At least four (4) years in the operating environment preferably from the automotive industry
• Applicants with NITEC in Automotive Technology and 10 years of relevant experience will also be considered
• Knowledge of mechanical, electrical, and electronic components of vehicles
• Working knowledge of vehicle diagnostic systems and methods
• Hand-on experience in diagnosing and resolving motor vehicle issues
• Ability to handle various types of workshop tools
• Highly self-motivated with good business acumen
• Able to lead by example, analytical, and innovative
• Excellent interpersonal and communication skills
• Positive, independent, and able to work under pressure
• Good communication and interpersonal skills
• Proficient in MS Office

Job Responsibilities:

• Oversee & manage day-to-day operations, including FOH and BOH
• Preserve and upholding excellent levels of customer service
• Address customer queries courteously and ensure customer satisfaction
• Obtain customer feedback and recommend necessary outlet operational changes.
• Ensure the consistency and quality of food and beverage products
• Ensure compliance with SFA regulations
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Conduct monthly stock count and reports
• To appraise staff performance and provide feedback to improve productivity.
• To facilitate events and promotions with Marketing strategies.
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Morgan McKinley is Your Gateway to Career Success.

Role & Responsibilities

• Manage bi-weekly/monthly outlook, overseeing financial files and reporting by liaising with category and finance for alignment.
• Facilitate weekly LT meetings, collating input beforehand and documenting actions afterward.
• Connect the dots between various weekly meetings and contribute to actionable items.
• Conduct monthly/weekly business and readiness reviews, ensuring information, schedules, and templates are well-organized while holding individuals accountable.
• Coordinate team morale events, including offsites and initiatives, to boost team spirit.
• Act as the driving force for the team, ensuring organization and efficiency.

Who we are looking for:

• Bachelor’s Degree or equivalent
• At least 2-3 years of solid business management experience i.e. Managing multiple programs, timelines, holding stakeholders accountable to deadlines and coordinating across multiple programs.
• Well-versed in managing data i.e. Expert user of Microsoft Excel and PowerBI (as a user), ability to pull data from multiple different platforms and clearly identify requirements and trends. Being able to create PowerBI would be a massive advantage.
• Proven track-record of regional collaboration across Asia / APAC

Additional Information about the role:

• Client: Leading Multinational Technology company
• 12 months contract role- renewable
• Work location: Cecil St. Singapore

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Responsibilities:

• Lead project and consultancy meetings with clients and vendors
• Manage a team to conduct Energy Audits & Green Mark-related activities
• Evaluating energy and sustainability initiatives.
• Analyzing trend data and generating reports with recommendations and system performance descriptions.
• Identify areas for conservation through trend analysis, temporary data logging, and monthly utility data review.

Requirements:

• Min Diploma in Mechanical/Electrical Engineering or it's equivalent
• At least two-years related working experience
• Previous experiences with air-conditioning/chiller systems is an added advantage
• Experienced in data logging and analyzing large datasets.
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Job description

· Involved in participation of testing and implementation of system related initiative and enhancement

· Propose and execute campaigns for unsecured loans products

· Manage first line response to product and services enquiries from touch points and support units

· Initiate process improvement for Unsecured Loan products

· Work together with support units to study and understand data related to UL products

· Support regular reporting, adhoc task and administrative matters

· To execute marketing communication/material and campaign driving Unsecured Loan portfolio revenue and digital usage (Book schedule, raise criteria request, ensure timeline is met)

· To review marketing content, T&Cs and messages (PN/eDM/letters) relating to Unsecured Loan products

2. Required Experience :

· Degree holder

· Preferably 1 year experience in consumer banking or related industry

· Preferably prior experience in handling loans product management or similar end-to-end product life cycle

· Self-driven and able to work independently under timeline pressure

· Good communication skills and strong team player

· Able to manage and work with stakeholders

· Willing to work overtime when there is system testing and implementation

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities:

• Establish new client accounts and business opportunities.
• Sustain current clients.
• Provide clients with machinery solutions.
• Familiar with competitors, market and industry trends.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 5 years' experience in sales, preferably handling heavy equipment
• Good interpersonal and communication skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Role/Level

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

HR Assistant Manager | Enrichment Centre | Tiong Bahru

Working day: Monday – Friday
Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Senior Care Centre

· The Centre Manager is responsible to lead and manage the full aspects of the centre’s day-to-day operations.

· Provide leadership for the holistic care management of the clients.

· Responsible for the preparation of MOH inspection and licensing.

· Participate in the workplace health, safety and emergency preparedness exercise.

· Responsible for the occupancy rate of the centre.

· Manage the Allied Health team in delivering quality services to Day Care patients and families.

· Ensure robust coordination and communication within the interdisciplinary team.

· Actively engage external stakeholders which are part of patients’ care community.

· Ensure compliance with all required nursing standards and relevant regulations.

· Develop, implement and maintain policies, procedures, and work processes to guide care delivery.

Community Rehabilitation Programmes

· Setting up of Community Rehabilitation Programmes based on the requirements by relevant authorities.

· Coordinate with Rehab team to prepare the Client’s Care Plan.

Manpower Management & Development

· Effective and efficient manpower planning in accordance with MOH guidelines and standards.

· Provide coaching, training and counselling of staff.

Resource Management

· Responsible for proper management of resources which is cost effective, ensure quality standards and improve productivity.

Requirements:

· Possess a Diploma, Graduate Diploma or Bachelor’s Degree in Social Work/Community Care/Gerontology.

· Minimum 6 years’ in related field is required.

· Strong organizational skills, good communication, interpersonal and writing skills.

· Relevant working experience in healthcare setting preferred.

· Must have passion to serve the elderly and well trained to handle dementia clients.

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

- Collaboration Practices Across Disciplines and Sectors – Level 4

- Department Performance Management – Level 4

- Emergency Response and Crisis Management – Level 4

- Financial Management – Level 3

- Manpower Planning – Level 4

- Workplace Safety and Health – Level 4

- Strategy Implementation – Level 4

Good-To-Have Competencies

- Quality and Audit Management – Level 4

- Diversity Awareness and Management – Level 4

- Risk Management – Level 4

- Workplace Safety and Health – Level 4

- Change Management – Level 4

- Strategy Planning – Level 4

Critical Core Skills

- Communication – Advanced

- Influence – Advanced

- Collaboration – Intermediate

- Adaptability – Intermediate

- Decision Making – Advanced

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service

JOB HIGHLIGHTS

• Great Place to Work Certified (May 2023)
• Global Top 50 Electronics Components Distributor
• Career Development and Progression

OVERALL

Support the General Manager in implementing talent acquisition frameworks, programs, and processes for Singapore, facilitating the growth of business functions.

JOB RESPONSIBILITIES

Talent Sourcing and Acquisition

• Create and execute the talent acquisition strategy and manage the end-to-end process from sourcing to hiring
• Leverage a variety of channels, including job boards, social media, industry networks, and referrals, to proactively source and engage potential candidates
• Oversee and manage the end-to-end recruitment process, from candidate sourcing to offer negotiation, and onboarding
• Stay updated on the latest sourcing techniques on platforms like LinkedIn, MyCareersfuture, or other designated systems to enhance sourcing efforts

Data and Analytics

• Leverage data and analytics to make informed decisions, achieve & track recruitment key performance indicators (KPIs), and continuously improve the talent acquisition process
• Generate reports and insights to identify areas for improvement and optimise recruitment efforts

Collaboration and Stakeholder Management

• Collaborate with hiring managers to understand their team dynamics and long-term staffing needs
• Develop strong relationships with assigned department heads and act as a trusted advisor on talent acquisition strategies

JOB REQUIREMENT(S)

• Bachelor Degree in Human Resource Management or equivalent
• 2 – 3 years of talent acquisition experience with managerial role
• Proficient in Microsoft Office
• Solid understanding of sourcing techniques and tools
• Strong knowledge of MOM rules and regulations
• Excellent communication and interpersonal skills
• Demonstrated analytical thinking and problem-solving skills
• Detail-oriented and meticulous
• Creative, innovative, and a strong sense of responsibility and ownership

­

Why Join Us?

Attractive remuneration package

Career development

Central working location

Medical and Flexi-benefits

Birthday leave

• Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office
• Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations
• Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement and develop forward plans
• Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including the demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model
• Synthesize insights from data and work closely with SOs to drive the translation of recommendations into business actions
• Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs
• Support project management of cluster projects, including the monitoring of progress, resource utilization, schedule, risks and issues, and coordinate and organise meetings as required
• Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required

Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Able to grasp organizational strategies and plans and understand the objectives and impact to operations planning and execution
• Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms
• Knowledge of how to create and apply various algorithms from database to analyse trends, sense make and identify gaps and areas that need improvement

Working day: Monday – Friday

Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Summary:

Project Management & Regulatory and Start-up is a growing business in IQVIA’s clinical CFSP business. In our CFSP Models, Clinical Project Manager (CPMs), focused on project delivery and Regulatory and Start-Up Specialists (SSUs) focused on the delivery of the start-up phase of clinical trials, will follow customer SOPs, systems, and processes for delivery, with oversight from either IQVIA Line management (managed model) or customer line management (pastoral model). This role is for a Center of Excellence (COE) for CFSP PM & RSU.

Job Responsibilities:

Oversight of the project management function for CFSP APAC, which includes development of project management competency framework, direct line management and growing the business to achieve revenue target.

• Direct line management of in-sourced CPMs which includes obtaining regular feedback from key stakeholders to assist in personal and professional development of the CPMs. May attend project team meeting to support development needs. Identify skill and competency gaps at the individual level and work to craft development plans that will close the gaps.
• Proactively manage risks linked to resourcing, model and/or individual needs with other management and leadership team members to manage model issues and obstacles.
• May lead and/or actively participate in corporate initiatives act as a department cross-functional liaison and/or change agent. Provide technical expertise and project management experience.
• Build a Center of Excellence for the CFSP APAC PM function
• Work with CFSP Global and regional operations leads, country operations leads and business development team to grow the project management business in CFSP APAC.
• Proactively develop and/or elevate new business opportunities for APAC.
• Serves as the single point of contact for the Regulatory and Start-function in clinical CFSP APAC.

Job Requirements:

• Bachelor's Degree in Life Sciences or related field required.
• 8 years of clinical trials experience including experience in a leadership capacity.
• In depth knowledge and skills in applying applicable clinical research regulatory requirements; i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines.
• Strong understanding of Clinical Research industry and the relevant environments in which it operates.
• Demonstrates excellent project management skills and client influencing and relationship building skills.
• Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions.
• Effective leadership, mentoring and training skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Good judgment and decision-making skills.
• Strong communication and presentation skills.
• Strong organizational and problem-solving skills.
• Demonstrated learning agility and openness to learning and keeping own knowledge and skillset current and evolving.
• Demonstrated ability to deliver results to the appropriate quality and timeline metrics.
• Strong software and computer skills, including MS Office applications.

Job Description

• Manage the overall operational budgetary and financial responsibilities and activities of the department.
• Plan and implement control systems to fulfill the department missions and the goals.
• Prepare and report the qualitative and quantitative KPI's of the department on a monthly basis to Senior Managements.
• Review perforance data to monitor the department perforance.
• Communicate regularly with the President & CEO of ITOCHU SIngapore, Asia Oceanuc Block Group COO, Senior Managers/Managers of ITOCHU headquater in Japan and other managers throughout the ITOCHU Group to discuss/negotiate/report to implement strategies.

Job Requirements

• Building up clear, consistent and sustainable strategies in Pulp and Paper, Cement and Ceramics, Logistics, Natural Rubber and Realty business segments.
• Excellent communication skills including proven ability to effectively convey information and ideas clearly in both written and verbal means to Management, Dept staffs, Clients and Vendors.
• Strong interpersonal skills with demonstrated ability to build rapport and maintain good relationship with Management, Superior, Subordinates and local/overseas counterparts.
• Excellent in Japanese for Japanese communiation and business negotiations both verbally and written.(at least, holding JLPT N1 level)
• Worked in Japanese Company for over 20years and understands the Japanese company culture.
• Excellent knowledge in finance / account / legal , advanced knowledge in PC (microsoft Excel, Word, Power Point).
• Challenging, open minded, sensitive and able to work in multicultural environment.
• Excellent knowledge in physical commodity trading and LC transaction.
• Capability of frequent overseas business trip to any part of the world.
• Problem-solving and analytics skills with demonstrated ability to identify and define problems, extract key information from clients/vendors, verify cause of problem and develop feasible solutions to resolve problems identified.
• Capability of coaching and motivating Dept staffs for better performance and contributions.

Job Descriptions

• Work closely with suppliers to formulate effective marketing strategies and plans
• Manages forecasting, inventory and relevant reports and business review require from supplier and internal
• Develop and enhance suppliers’ relationship
• Drive demand creation and product promotional activities
• Work closely with Sales and FAE team to achieve revenue, profit, and supplier objectives

Job Requirements

• Diploma or Degree in engineering electronics or equivalent
• Minimum 3 years relevant product marketing experience from semiconductor industry
• Excellent interpersonal, communication and presentation skills
• Good analytical skills and proficient in MS office applications
• Outgoing personality, positive and a strong drive to succeed
• Overseas travel is required

Benefits

• Annual Health Screening
• Insurance Scheme i.e. H&S, Personal Accident
• AWS + VB

Other Details

• Work location: Taiseng
• Mon - Fri, 8.30am - 5.30pm

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23911

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Description

Join our team as a Centre Manager for a leading children's charity! Make a lasting impact by overseeing our 3 centre, where you'll nurture a supportive and engaging environment for staff and the children we serve. Spearheaded daily operations, managed resources, and led a passionate team to deliver top-quality programs and services. Your strategic mindset will drive growth, community engagement, and fundraising efforts, ensuring our mission of empowering and enriching young lives thrives. If you're a dedicated leader with a heart for making a difference, apply now to play a pivotal role in shaping a brighter future for needy children.

Roles and Responsibilities

• Managing and engaging beneficiaries
• Planning activity calendars
• Preparing lesson plans and curriculum materials
• Planning activities with partners & sponsors
• Coordinating with activity partners & sponsors
• Recruiting and engaging volunteers
• Engaging MSF and Government stakeholders (monthly reporting, referrals)
• Training, onboarding and management of Outreach Interns
• Data Entry (Hubspot)
• Activity Facilitator on days with activities
• Preparing and executing activities
• Cleaning up the centre & organising inventory
• Student administration & customer service (managing attendance and post-activity feedback sheets, answering queries, resolving complaints)
• Managing volunteers during activities (giving instructions, briefing & debriefing)

Notes

• Workdays: Wed to Sun, Off on Mon and Tue; Weekends are non-negotiable
• Application Process: Pre-Interview > Volunteering Session x1 > Final Interview > Offer

Duty & Responsibility

1. Manage shipping documentation formalities in regards to Port Authority / Customs / Tradenet / Portnet.
2. Ensure proper and timely billing / closing for all job files, issuance of credit note, internal expenses report by end of each month.
3. Coordinates day-to-day operations and transactions for freight forwarding and other related activity.
4. Manage job file creation, costing and other data entries in 56Cargo System.
5. Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents, e.g. shipping order, trucking instruction, shipping certificate, subsidiary certificate, bill of lading, forwarder cargo receipt, export subsidiary certificate, etc.
6. Send pre-alerts and shipping advices timely to customers and agent.
7. Coordinates dispatch of shipping documents to customers and agent.
8. Assist for rate sourcing with various carriers.
9. Provide guidance and training to new staffs.
10. Adhere to all company rules and regulations including safety rules
11. Any other duties and responsibilities assigned from time to time

Requirements:

1. Minimum Diploma or equivalent qualification

2. Preferably with 2 years relevant experience in Freight Forwarding/ Logistics industry

3. Good verbal and written skills

Others:

1. 5-day work week

2. Daily Meal subsidy

3. Medical, dental & insurace benefit

4. 2 way-Transport provided at Jurong East

• Determine the expenses of ship repairs, estimates, subcontracts, procurements, and costing.
• Cultivate and build positive relationships with ship owners and customers.
• Oversee and collaborate with the operations team.
• Determine the approximate bid cost for project modules, ship changes, and repairs.
• Oversee the scope of work, project timeline, and tender documents for repairs.
• Compared to others, provide clients with the best cost.
• Prepare weekly and monthly updates for any vessels that are still work in progress.
• Deliver an estimated cost for repair based on scope of work lists to the ship owners.
• Carry out jobs tendering to the prospective contractors and identify & analyze contractors.
• Determine and negotiate pricing with the invoicing and contractors.
• Other ad hoc tasks may assign.

Requirements:

• Bachelor’s Degree or Diploma in Mechanical, Marine Engineering, Naval Architecture.
• With 9-12 years of experience in commercial costing in Marine Industry for Ship Repairs.
• Excellent communication skills
• Team Player

.Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Able to prepare tender including the pricing for management's review
• Able to prepare budgetary breakdowns and present cost reports to management
• Able to prepare cash flow projections for management's review
• Able to discuss variation works and final account for the main contract with consultants
• Able to call quotation, prepare quotation comparison and negotiate with subcontractors prior to award of subcontract works
• Able to attend and handle tender interviews

• Degree in Building Management Quantity Surveying
• Minimum 5 years of relevant working experience in a construction company
• Independent & able to meet dateline set

Job Responsibilities:

• Develop an online-focused sales & marketing channel strategy, which includes driving new partners acquisition in-markets
• Grow and maintain existing hotel OTA accounts, set targets for sales, present new products to partners and enhance existing relationships
• Execute the sales & marketing plans via connectivity partners (channel managers and PMS) and platforms
• Work closely with partners on channel optimization and users experience through monitoring sales performance and customers’ feedback.
• Identify opportunities for campaigns, and distribution channels that will lead to an increase in sales
• Work cross functionally and ensure constant communications and calibration between internal business units to launch new initiatives / promotional campaigns.
• Perform online rate audits & resolve rate disparity disputes amongst partners

Job Requirements:

• General Degree or Diploma with strong commercial acumen
• At least 3 to 5 years of sales or marketing or commercial experience
• Strong knowledge of tourism and attractions industry in a similar role will be an advantage
• Prior experience of working with Online Travel Agents and/or ecommerce Marketplace will be an advantage
• IT savvy & digitally versatile, with a keen interest on the constantly evolving consumer buying behaviors.
• Open to frequent travel, about 4 times a year
• Possesses strong interpersonal and communication skills
• Highly numerate, adaptable, and goals-driven individual