Total 80,090 customer experience manager job vacancies in Singapore

• Develop and maintain relationships with SME clients and prospects to increase business opportunities
• Sell SME loans, hire purchase loans, machinery loan, and equipment loans to prospective and current clients
• Meet sales targets and achieve sales goals through effective sales techniques and strategies
• Analyze clients' financial statements, credit history, and other relevant information to assess creditworthiness and risk
• Structure credit proposals and prepare credit recommendations for management approval
• Provide excellent customer service to clients by promptly addressing their concerns and needs
• Stay up-to-date with market trends, industry news, and changes in lending policies and regulations
• Prepare regular sales reports and analyses for management review.

Requirements

• Possess a Diploma in Business or equivalent
• At least 2 years of relevant working experience dealing with SMEs in a Financial Institution or similar capacity
• Proficient in Microsoft Office Applications
• Excellent verbal, written and interpersonal skills
• Good time management skills and able to work under tight schedule and pressure
• Able to work independently with strong problem solving skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Job Description:

• Work closely with internal and external stakeholders to enhance service delivery.
• Feedback case management, call centre management, as well as working with relevant stakeholders (internal and external) on systems development and enhancement, ensuring that systems are able to help the organisation in effectively managing public feedback.
• Opportunity to be involved and implement inter-agency service improvement initiatives.

Working Arrangement:

Contract Duration: Perm Role

Location: Singapore Botanic Gardens

Salary:$3700-$6000/Month

Working Hours:

8.30am to 6pm Mon to Thu

8.30am to 5.30pm Fri

Role Requirements:

• Experience in systems management, call centre management, website management, data analytics, quality service management, etc.

• On the job training will be provided.

• Possess analytical, interpersonal and communication skills with excellent command of English.

• Able to work independently in a fast paced and dynamic working environment.

Account Manager – Spurwing Communications

At Spurwing, we have created an environment that helps our people be better every day.

If you’re seeking a company that values curiosity, initiative and bold perspectives to shape the future of communication in the healthcare, nutrition and sustainability sectors then you will thrive in our environment.

We get excited by people who will seize the opportunity and freedom to shape the work they do and the place they work. We’ll give you the chance to make an impact in the industries addressing the world's most significant challenges.

We’re proud of what we have achieved in just a few years and excited for what the future holds.

The role you'll play:

We are looking for an Account Manager to help drive and deliver excellent communications strategies that inspire clients and engage their target audiences. You will oversee the day-to-day management of client accounts, managing upwards and downwards to ensure the consistent delivery of excellent work. You will play an important role in the agency, establishing trust with key clients, supporting senior management by taking ownership of client accounts and providing guidance to junior team members to help them grow and thrive.

About you:

• At least 5 years’ experience in communications, ideally from an agency
• Knowledge of what is going on in the global healthcare, food and/or nutrition sectors
• Experience in project management, effectively managing multiple workstreams simultaneously
• A strong track record in nurturing excellent client and media relations, with outstanding interpersonal skills
• A talented writer with a flair for storytelling
• An energising, can-do attitude with a thirst for learning and self-development
• High levels of initiative and drive, with a well-developed commercial acumen and professional work ethic
• A deep understanding of public relations and digital communication
• Experience and interest in new business pitch and proposal development
• A Degree or higher in Public Relations, Mass Communication, Media Studies, Journalism or any communications-related field is preferred but not essential.

Are you ready?

Send us your resume and tell us why you are right for this role.

[Job Description]

-Lead the product management team of PTC and IIJ group companies in developing and executing product strategies for our own cybersecurity products, integrating both engineering and marketing aspects.

-Develop and manage product roadmaps, timelines, and budgets to ensure that our product and offers exceed the evolving needs of our customers in the dynamic cybersecurity landscape.

-Conduct market analysis to identify trends, opportunities, and threats in the cybersecurity space in ASEAN region.

-Work closely with engineering teams in some countries including Japan to align product development with customer needs and technical feasibility.

-Foster strong relationships with key stakeholders, including customers, partners, ASEAN team members, and developers in Japan.

[Job Requirement]

-Over 15 years of experience in the IT network industry operating globally. Successful candidate must be in the IT network industry for the last 5 consecutive years, as to have extensive knowledge and experience in the latest IT network market.Additionally, experience in companies specializing in cybersecurity-related services within the IT network industry is highly desirable.

-At least 5 years of marketing experience in managing cybersecurity products for multinational clients, with security technology expertise. Successful candidate is expected to possess marketing experience of ZTNA and/or SASE.

-At least 5 years of practical experience as an engineer in the IT network/server infrastructure domain.

-At least 5 years of project management experience in developing IT network infrastructure, combining system integration, solutions, and proprietary services for the enterprize clients such as clients in cross-border operations, listed companies, government body and large financial institutions.

-Bachelor's degree in Engineering, Science or a related field. MBA would be an added advantage.

-Proven track record in leading cross-functional teams and successful product launches.

Job Description

• Lead a team of workers and sub-contractors to perform structural work on site.
• In-depth understanding of structural drawings, specifications, and requirements.
• Oversee structural works, and coordinate with clients, consultants, and sub-contractors on structural matters.
• Drawing list submissions, scheduling, structure handover, and coordination with Consultants and Construction Team
• Value engineering, review and approve C&S consultant’s drawings and in-house RC, structural steel, and architectural shop detail drawings.
• Site rectification and inspections.
• Resolving site issues with the Consultant, Construction/Structure Erection, and QA/QC team.
• Project Resource Management
• Approval and Review of Project Schedule
• Carry out work scheduling, project supervision, and documentation.
• Ensure timely completion and good quality of work.
• Ensure compliance with safety regulations and implement measures to mitigate construction project risks.
• Other ad-hoc duties and tasks as assigned.

Requirements

• Diploma in Civil / Structural Engineering or equivalent.
• At least 5 years of related working experience in structural site site management.
• Proficient knowledge of MS Office, structural design and analysis software and AutoCAD or Microstation
• Ability to prioritize tasks well and able to work independently

Roles & Responsibilities

Roles & Responsibilities

Roles & Responsibilities

* Manage daily operations and customer service

* Responsible for assisting with the management of the operations and maintenance of facility& equipment.

* To coordinate with Director including processing customer's requirements

* At least 3 years experience in related industry.

* Physically fit, harworking and be a team player.

* Responsible

about the company

My client is a system integrator in Singapore. With their innovating technology, this is a great brand to join at an exciting time in their development & expansion.

about the job

• Managing the automotive maintenance operations and ensure all KPIs are met
• Ensure operation costs including but not limited to material, manpower and operating are kept within the operation budget
• Review and enhance the existing systems without compromising quality or service while optimizing cost
• Manage and ensure smooth day-to-day operations
• Conduct technical training
• Produce statistics and reports, to review performance and recommend procedural enhancement for discussion
• Establish, implement and monitor safe working practices and procedures
• Perform routine safety inspections on equipment and sites to ensure workshop conforms to all health & safety regulations

skills & experience required

• Master / Degree in Electrical / Mechanical / Mechatronics / Automotive Engineering
• Min 8 years of technical experience in motor vehicle maintenance & repair
• Managed service / technician previously
• Able to deliver top notch customer delivery & satisfcation
• Working in motor vehicle retailer repair operations environment

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

5 Days 48 Hours Week

Shift work / Rotational basis (24 Hours runtime)

Benefits: 15 Days AL, Dental & Medical, VB and PB

Staff meal provided

Group Discounts & Benefits Worldwide

We are searching for individuals who exude confidence and creativity, unafraid to think outside the conventional boundaries. If you find joy in exploring the potential of connecting with others, we welcome you. Join our team at the world's largest Hotel group and enjoy various employee benefits.

• Collaborate with the Director of Front Office & Assistant Front Office Manager to maintain seamless daily operations for guest arrivals, in-house stays, and departures.
• Supervise, train, and assess the performance of the Front Office team, ensuring adherence to the hotel's quality and standards.
• Offer support as needed to ensure that Talents consistently deliver optimal services to guests.
• Identify potential issues and devise effective resolutions promptly.

Your Qualifications:

• Holds a Tertiary education degree in Hospitality and Tourism Management.
• Possesses a minimum of 3 years of supervisory experience in a hotel of similar capacity.
• Demonstrates proficiency in language and exceptional customer relations skills.
• Exhibits quick thinking abilities and a proven track record as a problem solver.

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Join a dynamic team at the Global IT HUB in Singapore, spearheading the development and support of Private Banking solutions for Wealth Management sites. As a Senior Project Manager, you'll play a pivotal role in leading the CLC stream (Client LifeCycle) of our global IT transformation program, ensuring seamless coordination and effective project management.

Role:

• Coordinate with the Transformation Program team and Division Manager, including detailed yearly capacity planning.
• Define, narrow, and freeze stream scope and out-of-scope elements.
• Design and monitor the Roadmap in coordination with the Division capacity plan, achieving the Transformation Program target milestones.
• Draft and maintain the Stream ID Card, identifying dependencies and risks.
• Participate in weekly OPCO and other instances as required.
• Organize and manage the monthly Steering committee, monitoring the stream budget.
• Provide regular and ad hoc reporting to the Transformation Program management.
• Monitor stream progress and delivery quality, ensuring adequacy to planning.
• Prepare for validation instances in line with the IT governance.

Ideal candidate:

• Minimum 10 years of service delivery manager experience in the banking industry, preferably in wealth management.
• Proven track record in delivering large-scale transformation projects.
• Experience in managing delivery teams and senior management stakeholders.
• Strong knowledge of integration/migration projects and banking processes, especially Front Office tools.
• Excellent verbal and written communication skills with the ability to interact professionally with diverse groups.
• Proactive attitude, focused communication to senior management and stakeholders, and ability to anticipate risks.

Role

• Define a cohesive user-centric product vision and experience, along with product goals & metrics
• Outline the strategy/roadmap to achieve these goals, and lead its execution to completion by driving alignment across teams
• Identify & prioritize the most critical activities required for the product's success, and ensure that they are completed
• Maintain a pulse on the overall health of the workstream, representing its progress to the broader team and proactively mitigating/communicating risks as early as possible
• Develop a strong technical understanding of the stack, to proactively identify new opportunities for product application and creative ways to solve/mitigate technical challenges
• Utilize data analysis, A/B testing, qualitative research, and customer feedback to inform and guide decision-making processes.

Requirements

• Bachelor of Science in Electrical Engineering or Computer Science or equivalent experience.
• 3+ years of experience in a similar or related role
• Experience working in a software development environment.
• Track record of leading the launch of new products or features to users.
• Experience with autonomous vehicles or car-pooling company or electric vehicle and/or machine learning.
• Proficient in using data analysis tools/languages such as SQL
• Experience in the web3 field, focusing on Defi, GameFi, infrastructure, and other tracks

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

What you will do:

In this role, you will be instrumental in the ownership, planning, creation and execution of strategic communications and will serve as the communications partner to members of our APAC leadership team, specifically for the Southern Asia and Pacific (SA&P) region, which includes India, Southeast Asia and the Pacific. Your broad knowledge of effective communications channel strategy and measurement, coupled with excellent writing ability, will be assisted by a curiosity to learn the operational practices of a global diversified technology and multi-industrial leader, and reach employees from desk-based roles all the way to sales and service technicians in the field.

Working with the wider communications team, you will strive to continually evaluate and improve our processes, resources and communication technology and messaging, for all employees, regardless of role and location, while bringing new and innovative ideas to the table.

Internal Communications

• This role is instrumental in supporting the planning, creation and execution of strategic communications channels, content and metrics for the SA&P employee audience, including supporting transformational change projects and executing engaging communications to improve our Organizational Health.
• Create engaging, creative and targeted employee communications that align with business goals.
• Leverage communications to support action plans as an outcome of employee survey results.
• Drive consistency in communications processes, including measuring effectiveness, while continuing to innovate.
• Research, write and edit a variety of internal publications in several formats.
• Provide communications support for large-scale events including webinars and live broadcasts.
• Maintain relationships and projects with vendors as needed.
• Collaborate with marketing communications, media/public relations and digital teams to leverage existing content.
• Understand business needs and collaborate with APAC communications, marketing and PR colleagues to strategize, develop and deliver effective integrated company and product messages to be used in thought leadership forums, digital marketing, marketing communications, public relations or events, with special focus on SA&P.

What we look for:

• Bachelor’s Degree, ideally in Journalism, Mass Communications, Engineering.
• Relevant working experience of more than 3 years. PR agency experience is a plus. (While experience is important, what is more critical is attitude and strong ability to learn.)
• Ability to quickly gather and synthesize information from a variety of sources; aptitude for translating complex topics and issues into broadly understandable messages to employees.
• Proficient and innovative in capturing authentic voice of leaders and technology experts while finding angles that can engage target audiences.
• Strong understanding of digital platforms that impact communication strategies and up-to-date with the latest digital communication technologies.
• Strong strategic thinking and analytical skills, with drive to constantly improve through gathering feedback and measuring outcomes.
• Good sense of aesthetics, ability to design simple graphics and build storyboard for video production.
• Excellent project management skills and ability to multitask.
• Able to think strategically across the enterprise while digging into tactical needs.
• Entrepreneurial mindset.
• Collaborative approach but able to work independently as needed.
• Strong interpersonal skills.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Customer Care Officer (1 Year Contract) x 6

(Convertible Contracts)

Working Location : North (Accessible by Yio Chu Kang MRT)

Working Hours : Mon – Fri, 8:30am – 6pm, Alternate Sat: Half day

Responsibilities

• Advise the employment of all related manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
• Maintain up-to-date knowledge of any new information or changes to ensure accurate advice are given to customers.
• Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
• Handle customer calls during crisis situations and build rapport with the callers and report to supervisors for further action.
• Providing feedback on processes, suggesting improvements to enhance skills and knowledge.

Requirements:

• Proficient in Microsoft Office tools
• Must be comfortable in handling queries from callers
• No experience required as training will be provided

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

The Opportunity

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities.

We are proud to be the global partner for Coca Cola, a client with whom we share both values and ambition.

In what has been called the “the biggest advertising pitch in history,” WPP was chosen to connect our talent and skills in a truly borderless way to create an open platform that will multiply the power of creativity for one of the world’s largest and beloved brands.

Welcome to OpenX, our transformational approach that marries WPP, the #1 global network and largest communications holding company in the world, with iconic Coca Cola valued at 71 billion dollars, and, with a portfolio of brands that includes Diet Coke, Coke Zero, Sprite, Fanta, Dasani, Smartwater, Minute Maid and Powerade among others.

There’s no magic like the one that comes from outstanding talent collaborating across time zones, regions and markets. It is what we call the “collective ta-da.” That is why being part of OpenX is simply a once-in-a-lifetime opportunity to join a game changer partnership built with one goal in mind; creating the boldest, most innovative ideas in the history of marketing.

The Role

The Coca Cola Company (TCCC) is implementing multiple Marketing Transformation Projects in partnership with WPP, example consolidation of digital platforms, projects to collect, nurture and activate 1 PD, implementation of data lake, reporting automation etc. All these projects are governed and managed by the WPP OpenX Transformation Team. As a Project Manager with this team, you will be responsible for supervision, governance and monitoring of the projects assigned to you and/or be the hands-on project manager for projects where needed. You will use your project management experience and best practices to ensure WPP Teams complete their projects successfully across the scope/time/budget metrics and deliver measurable value/impact to TCCC.

As the Project Manager, you will:

• Provide 360-degree project governance and oversight and/or be the hands on project manager from start to finish (all phases of the project life cycle including project plans and estimates, scoping and requirements through implementation and deployment and post deployment reviews and assessments)
• Ensuring that product and/or services are delivered as per scope, in time and within budget
• Monitor, manage, track and report on completion of project deliverables
• Ensuring project team is tracking to the client requirements and success/performance metrics are being achieved
• Monitor and report on project financials as needed, ensure all project financial artifacts are centrally available on a going basis. Coordinate with the commercial teams for budget clarifications and reconciliations on the project
• Report to management on development, implementation, and progress, provide regular project status, flagging risks and escalations to line manager
• Co-ordinate with key project stakeholders (internal as well as external)
• Oversee and maintain practices and procedures in line with project management best practices and the guidelines mandated by TCCC MTO
• Creating quality project setup documents detailing scope, assumptions, success criteria, risks, governance structure etc.
• Be able to advise the wider project teams on project governance artifacts, processes, and ways of working
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing new solutions.
• Participating in ongoing reviews and developing optimization strategies
• Mentor and guide wider team on project management principles, essentials and ways of working

Experience/ Skills /Competencies

• 8-9 years of experience in Project Management, experience in leading projects is SaaS industry preferred.
• Experience in different project management methodologies like Agile, traditional waterfall etc.
• Experience leading projects in Advertising industry will be a plus, though not mandatory
• Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Strong Project Management and coordination background, with relevant certifications. PMP/CSM preferred, Agile is a plus.
• Strong attention to detail and outstanding analytical and Problem-solving skills.
• Strong stakeholder management capabilities and strategic mindset to advise and manage internal and external partners
• Being able to work independently without supervision
• Team player with a pro-attitude to get things done

The Team

On the OpenX side, the Project Manager will collaborate with WPP MTO Project Teams of the assigned projects, WPP finance and commercial teams, on an ad-hoc basis with Team leads for projects beyond the Transformation Initiatives

You will be reporting into Global Program Leader Transformations.

Your unique contribution

A proven project management expert, you:

• Are a team player who is adept at and thrives in multistakeholder, dynamic relationships.
• Grow by scaling success and keeping a consistently steep gradient of the learning curve.
• Curious, persuasive and respectful.
• Have proven and verifiable skill sets / domain expertise.
• Have worked on / in mega scale relationships.
• Have hands-on experience and leadership in SaaS practices.
• Have experience in both client and agency environments
• Have an outstanding track record of performance and business growth.
• Get motivated and driven by thought-leadership
• Always open to learn, explore, and reinvent.

You will be open, optimistic, and extraordinary with highest standards of personal ethics, the emotional intelligence to work collaboratively both within and outside of WPP and its agencies and the guts to discern and do what is right, taking the tough decisions and owning them.

About EssenceMediacom

We are a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 influencers help our clients breach traditional boundaries in media, uncover novel ideas, and unleash exponential growth. EssenceMediacom challenges conventional thinking to build, propel, and supercharge our clients’ businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability.

EssenceMediacom understands that our people are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry. Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life. Our success is down to our eclectic, diverse, and talented people. EssenceMediacom is a place for us to grow our careers and expand our horizons. EssenceMediacom is committed to building an agency culture that supports our people, puts diversity at the forefront of our operations, and creates opportunity for all. This collective culture will be our “new power” where ideas are freely exchanged, and collaboration is actively encouraged in a place where you can innovate in our hyperconnected world.

About Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Discover more about GroupM at www.groupm.com

Follow @GroupMAPAC on Twitter

Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Experience in M&A within a prestigious global trading and investment conglomerate is highly preferred.
• Candidates should possess a strong track record in M&A, showcasing expertise in valuation, negotiation, funding, and investment structuring.
• We are seeking individuals with firsthand experience in M&A operations, ideally within the dynamic environment of a leading global trading and investment multinational corporation.
• Manage and support affiliated companies in Asia's asset management and private equity sectors.
• Lead M&A projects in the Asia consumer sector, collaborating with internal and external stakeholders.
• Support GM/DGM in departmental operations and expanding asset management businesses across Asia.
• Source and propose strategic M&A deals leveraging conglomerate assets.
• Acquire deep knowledge across diverse business lines for post-investment value creation.
• Develop expertise in M&A transactions and business collaborations.

Requirements:

• Bachelor's Degree in Accounting or Finance.
• Minimum 5 years of relevant M&A experience for Assistants Manager and 10 years and above for senior Manager position
• Proficiency in valuation, negotiation, funding, and investment structuring.
• Strong interpersonal, communication, analytical, and quantitative skills.
• Preferably, experience in principal investment, post-investment, private equity firms, or investment banks, as well as business development in operational companies.

Please send your resume in MS Word format to [email protected]

EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

We regret to inform that only shortlisted candidates will be notified

Key Responsibilities

• Involve securing new business leads (100% hunter) through diverse channels, delivering virtual and live presentations on our solutions and capabilities, fostering consensus, and negotiating and finalizing long-term agreements with enterprise accounts.
• Formulate and execute a sales strategy and territory plan for the assigned territory and/or industry.  Identify and qualify opportunities by prospecting target customers.
• Propose solutions aligned with prospects' and/or clients' needs, goals, and objectives.
• Collaborate with partners, including teaming up with resellers or incorporating partner solutions as needed.
• Expand relationships and penetration within existing clients in your portfolio.
• Conduct targeted and differentiating product demonstrations when necessary.
• Manage opportunity/pipeline data proactively and accurately in the CRM.
• Consistently meet or exceed established quotas.
• Establish trusted partnerships with new and existing clients, collaborating with other functions to ensure client success.
• Collaborate with Service Delivery teams for a seamless handoff of new wins into subsequent phases of the Client Lifecycle (e.g., implementation, adoption, and optimization).

Job Requirements

• Bachelor's degree in any discipline
• About 15 to 18 years of Enterprise IT sales experience with a consistent track record of goal attainment.
• Must possess a proven track record of selling enterprise software solutions to C-level/Senior leaders.
• Prior experience in selling Human Capital Management (HCM) products will be advantageous.
• A broad network, including potential target customers and (channel implementation) partners.
• Exceptional consultative/solution selling skills with a history of consistently exceeding targets.
• Able to travel frequently in ASEAN region when required.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Brandon Lim | EA Registration No: R21102894

A project manager for a swimming pool and water filtration system would play a crucial role in ensuring the successful planning, execution, and completion of the project.

Specific Responsibilities:

Individual should

1. Familiarity with swimming pool construction and water filtration systems is essential. Understanding the specific requirements, regulations, and standards in the industry is crucial for effective project management.

2. Develop a comprehensive project plan that includes timelines, milestones, resource allocation, and budgeting. This should cover the construction of the swimming pool, installation of the filtration system, and any associated infrastructure.

3. Assemble and lead a project team, which may include architects, engineers, construction workers, and subcontractors. Effectively communicate the project goals, expectations, and timelines to all team members.

4. Ensure that the project complies with all local, state, and federal regulations related to construction, safety, and environmental standards. Obtain necessary permits and approvals.

5. Maintain clear and open communication channels with all stakeholders, including clients, team members, and suppliers. Provide regular updates on project progress, issues, and resolutions

6. Implement quality control measures to ensure that the swimming pool and water filtration system meet or exceed the required standards. Conduct inspections and tests as necessary.

Technical Skills and Competencies:

1. Overseeing team day-to-day operations

2. Monitor and manage project timelines to ensure that milestones are met. Adjust the schedule as needed to accommodate any unforeseen delays.

3. Ensure workplace safety and quality

4. Quickly address and resolve any issues that may arise during the project. This may involve coordinating solutions with various stakeholders and making decisions to keep the project on track.

5. Industry knowledge to ensure smooth workflow

6. Successful completion of a swimming pool and water filtration system project

Attachment: 6 months

WANT AN EXCITING AND ENERGETIC CAREER OPPORTUNITY IN GROWING GYM BUSINESS?

The Club Manager is responsible for the promotion, sales, organization, management, administration and supervision of all aspects of the Anytime Fitness Gym. A true ambassador of the Anytime Fitness Culture, he or she tirelessly injects the Anytime Fitness Cultural Values into its staff, members and community resulting in a harmonious environment of happiness, laughter, play, and productivity.

Responsibilities include, but are not limited to the following: Sales and marketing and business growth of the gym, running an effective Personal Training team and Programme, recruiting, hiring, training, scheduling, troubleshooting, assisting with developing, adjusting and enforcing policies and procedures as stipulated by Anytime Fitness Asia; Maintaining Perfect Membership Records; budget management; equipment inventory and maintenance, including health and safety checks; overseeing risk management practices; effectively keeping and compiling ongoing patron usage statistics; enabling staff development, and developing community outreach programs.

Major Duties and Responsibilities

Member Experience:

• Ensure the personal training department is developing safe, professional, exciting and comprehensive personal training programs to ensure clients are satisfied with their workout program and remain motivated to attain their personal fitness goals
• Ensure consistent performance of staff when conducting fitness consultations for new clients including pre-participation screening, Medical History, Lifestyle questionnaire, and goal setting to assess and recommend personal training programs
• Refer all new members to personal trainer when signing up to a membership, to introduce the new member to the benefits of personal training
• Oversee that training staff completes and maintains accurate and current client files
• Ensure that Member Service requirements are met – duties may include the following:
• Fitness Assessments & Equipment Orientations
• Maintain Service Desk
• Fitness Equipment Maintenance.

Sales & Promotion

• Promote the Anytime Fitness Brand and home gym to the general public
• Ensure the gym not only meets but exceeds minimum sales targets for the month
• Promote and sell personal training programs and services and to distribute evenly across all training staff.
• Diligent promotion of all Anytime Fitness programs, services and products
• Meeting and exceeding all Gym Sales and Performance Targets
• Diligent supervision of Community Outreach Programs
• Collaborating on and executing sales and marketing initiatives
• Collaborating on and executing member retention strategies

Managerial & Supervisory

• Ensure that all administrative requirements of the gym are met.
• Ensure the gym’s monthly performance is in accordance with the annual business plan as agreed with Franchisee/Owner
• Training, scheduling, troubleshooting, evaluating and completing payroll for gym and casual wage staff.
• Updating staff training materials and Standard Operating Manuals when required.
• Assisting with developing, adjusting and enforcing policies and procedures as stipulated by Anytime Fitness Asia.
• Ensuring effective budget management and ensure that staff have all the opportunities and tools to reach their weekly, monthly, quarterly budgets.
• Manage equipment inventory and maintenance, including health and safety checks
• Overseeing risk management practices.
• Encourage staff development
• Keeping and compiling ongoing patron usage statistics
• Remain current on new trends in the industry
• Responsibilities of All Positions within Anytime Fitness
• Support and articulate the Anytime Fitness mission statement
• Adopt the Anytime Fitness Cultural Values.
• Maintain a Healthy Way of Life
• Adhere to company policies and procedures
• Ensure cleanliness of the club using all 5 senses:
• Sight to ensure club is neat and orderly
• Sound to ensure music/sound levels are appropriate
• Touch to ensure floors, countertops, etc. are clean and dry
• Taste to ensure food & beverages in the café are up-to-standards
• Smell to ensure the club is fresh and odor free
• Customer Service:
• Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers.
• Safety:
• Safety responsibilities include:
• Comply with all company safety rules
• Use all required safety devices and personal protection equipment
• Report accidents and injuries to supervisor as soon as possible
• Notify department head of any unsafe acts or conditions as soon as possible
• Participate in safety training and safety inspections
• Suggest methods of preventing hazards to safety committee.
• Minimum QualificationsEducation:
• High School graduate or above
• Personal Training qualification (optional)
• Proven sales experience.
• Proven ability to meet sales/budget targets.
• Experience:
• ten years working/sales experience preferred
• Minimum of 3 years management experienceKnowledge, Skills, Abilities and Other Characteristics
• Ability to build and maintain relationships with members and with staff
• Excellent customer service and promotional skills; energetic, enthusiastic and motivational
• Ability to resolve conflicts in a professional, tactful manner
• Excellent interpersonal skills
• Excellent communications skills
• Excellent leadership skills
• Be an enthusiastic learner
• Excellent time management and organizational skills
• Ability to operate computer and office software, MS Word, Excel, and Anytime Fitness programs such as Club Hub
• Language Ability:
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Possess the ability to write routine reports and correspondence.
• Be able to speak effectively before groups of customers, clients, and other employees of the organization in the required language

Maths Ability:

• Possess the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Reasoning Ability:
• Possess the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Be able to deal with problems involving several concrete variables in standardized situations.
• Technical Skills:
• To perform this job successfully, an individual must have knowledge of Microsoft Word, Excel, Power Point, Microsoft Outlook, iConnect360 and Club Hub.
• Possess excellent operational knowledge of all fitness equipment
• Be able to operate all assessment equipment with expertise.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in an athletic club environment, exercise studio, and may include outdoor activities. The noise level is usually moderate to high.

Summary

Full contract responsibility for monitor and guides the team. End to end reporting to management for the project progress to Executive Director.

Job Responsibilities:

• Supervise a group of site staff, engineers. Plan and organise daily work, execution of projects, prepare project schedule, milestone reports, submission and manpower planning
• Participate in the preparation of technical specifications, design requirements, conduct tender site show round for project works and contract management
• Ensure effective project management on the implementation of design, installation, testing and commissioning.
• Ensure all Installation engineers, workers / sub-contractors work is completed in the allocated time
• Ensure safety in the workplace through close supervision and implementation of all safety requirements
• Perform investigation of accident / incident report including recommendation of preventive or improvement measures to mitigate recurrence
• Review of contractor’s resign submission, update of as-built drawing, attendance to site meeting / inspection
• Have the ability to make judgement calls/decisions based on the experience within the industry. All other decisions to be authorised by General Manager /Directors
• Ensure that all work to be carried out to the current standards & deliver excellent customer service
• Liaise with office staff to assist in the resolving of queries, customers, subcontractors & suppliers
• Provide suggestions for improvement of practices within the Company

Job Requirements

· Minimum MUST have 5 years Singapore-based ACMV experiences

· Looking for Career Progression

· Possess adequate qualification in Mechanical Engineering

· Experience in handle multiple projects and team simultaneously

· Knowledge of industrial codes, standards and procedures

· Proficient in MS Office, AutoCAD, etc

· Able to work with fast pace environment

· Positive attitude and organise

· Able to handle Stress

Customer Service Officer

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: Kaki Bukit

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Customer Relations Officer (Call Centre External)

5 days across Mon - Sun (must be able to work weekends)

UP $2.8k

Tanjong Pagar

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email

• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries

• Type of calls consist and not limiting to

a. Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)

b. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)

c. Point to point enquiries from customer

d. Related issues (i.e Simple Technical issue, investigation of mismatch fare)

e. Perform out bound calls to customers who leave callback

• Ensure proper recording of conversation with customer in the call centre system

• Meet/exceed all individual and team key performance indicators (KPI) set by the management

• Maintain a positive and helpful approach in interactions with all customers

• Able to work during weekend and perform OT when necessary

• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience

• A team player with good interpersonal and communications skills

• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Description:

• Responsible for the creation, organization, execution, completion, and maintenance of projects
• Manage scope and quality in alignment with stakeholders and manage risks and issues along the entire lifecycle and help the team remove blockers and solve problems
• Effectively communicate and manage stakeholder expectations and provide status information regularly
• Drive detailed technical discussions and manage the team to deliver a successful implementation
• Provide effective leadership to the team in solving problems, cultivate team cohesiveness & teamwork
• Manage projects that will involve development (hardware, firmware, software) and production
• Overseeing the entire project so that all required documentation is complete

Job Requirements:

• 3+ years of project management experience
• Experience in product development and/or software development
• Familiar with network infrastructure
• Strong management skills, including coaching, team-building, and conflict resolution
• Excellent interpersonal and communication skills
• Results-oriented mindset to achieve and exceed project goals.
• Project management certification like PMP or equivalent
• ITIL and CISSP is an added advantage
• Passion to learn and able to follow processes
• Location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.