Total 83,120 customer experience manager job vacancies in Singapore

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Role:

HSBC Alternatives is the alternative investment arm of HSBC Asset Management, investing globally in a wide spectrum of alternatives asset classes which include private market funds, hedge funds, real assets (direct real estate and energy transition infrastructure equity) , infrastructure and private debts, venture capital, with an AUM of ~$64 billion and ~300 staff across 10 offices (inc. London, New York, Dusseldorf, Hong Kong and Singapore).

The Alternative Investments Operations Team is responsible for the global investment operations function comprises portfolio transaction services, core investment support and control to enable investment decisions, product/portfolio controllership for all alternative investment products of HSBC Alternatives. The team operates from centres of excellence in London, Bangalore, and Singapore.

Part of the Alternatives Operations Team, The Alternative Senior Associate– Venture Capital (VC) will support directly the Operations Director – HSBC Alternatives and will support the operation design & Delivery on VC and the setup of the new Operating Model of the VC capital Fund.

• Key responsibilities include:
• Designing and setting up new operating model related to Venture Capital funds across Alternatives investment capabilities in close collaboration with Product, Investment functions as well as Investment Operations capabilities leads across alternatives investment products until full portfolio onboarding.
• Attend the product working group and follow-up on operational activities and actions for the funds.
• Support the investment operations activities for the launch of Venture Capital Fund and setup a task list and planner for the BAU activities.
• · Engaging with the required stakeholders in Asia and Europe, internally and externally until full operational readiness
• Contributing actively and on a continuous basis to end-to end process mapping in close engagement with functional architecture team, 1st line of Defence risk and controls and 2nd Line of Defence to get guidance, support and assurance in the review of the output.
• Support with setting up the process documents for various activities within Venture Capital fund

To be successful in the role, you should meet the following requirements:

• Degree qualification, preferably in Finance
• Professional certifications (i.e. CAIA, CFA, ACA, FRM, CMA…) and Experience in alternatives investments products are distinct advantages
• Working experience exposed to products (funds and mandates) from any European or any other local regulations like Hong Kong or Singapore, cross borders taxations and capital structure
• Strong experience managing operational risk in a changing environment
• Must show ability to communicate clearly on complex and diverse subjects and to maintain a high level of professionalism when dealing with clients, investors and colleagues
• Must possess effective project management, organisational and interpersonal skills with proven ability to work to deadlines in an efficient and accurate manner
• Experience dealing with outsourced service providers
• Commercially focus and client-centric
• · Ability to understand and consolidate diverse and complex business information to translate into actions and propose operational and pragmatic solutions
• Demonstrate collaborative and supportive working relationship with the other business departments and functions
• Fluency in English; other languages are an advantage

RESPONSIBILITIES:

• Exploit opportunities to acquire new account and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Identify potential customers to implement Go-To-Market strategies
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing
• Actively develop sales pipelines to meet the corporate sales target
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling

REQUIREMENTS

· Diploma or higher in any discipline

· At least 3 years’ experience in IT sales environment

· Must have the ability to prospect and manage entire sales cycle

· Hunter personality and fantastic communication skills

· Polite with good presentation skills

• Position : Sales Manager (Smart Home Appliances) – Up to $6500 + Commission
• Location : East – Loyang Way
• Working hours : Monday to Friday | 9am to 6pm (occasional weekends)
• Salary (commensurate with experience) : Basic Up to $6000 + Commission Up to $3000 or more + Performance Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Smart Home Appliances
• Vehicle may be provided if necessary

Responsibilities:

• Promote and demonstrate smart home products to customers.
• Present product features, benefits, and technical specifications.
• Provide excellent customer service and address inquiries.
• Collaborate with the sales team to achieve targets.
• Stay updated on industry trends and competitor products.
• Set up and maintain attractive product displays.
• Conduct clear and concise product demonstrations.
• Assist in preparing sales materials and technical documentation.
• Attend product training sessions to deepen product knowledge.
• Collect customer feedback and report insights.
• Manage sales and technical team
• Prepare price list and maintain relationships with key account holders

Requirements:

• Minimum of Diploma levels with sales-relevant courses
• Passion for technology and eagerness to learn
• Team player with adaptability and willingness to work flexible hours.
• Excellent presentation and public speaking abilities.
• Bilingual in English and Mandarin to communicate with Chinese speaking associate

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities:

• Work with Clients and Consultants on the procurements of works for construction projects
• Prepare budget estimate, pre-tender estimate and post-tender cost analysis. Approve pre-tender estimates and post tender cost analysis prepared by Contracts Executive
• Write specifications, prepare and compile tender documents for calling tenders. Approve specifications drafted by Contracts Executives.
• Conduct tender briefing / site show-round
• Call and close tenders / quotations
• Evaluate tenders and quotations and present tender evaluation report during Client’s management meeting
• Approve tender reports / quotations prepared by Contracts Executive
• Compile Contract Agreement for Client’s execution
• Oversee and approve works produce by Contracts Executives

Requirements:

• Degree in Construction/Contracts Management or Quantity Surveying from local or recognized institutions.
• Minimum 5 years experience in quantity surveying or contract administration.
• Membership with Professional Institutions such as SISV, RICS or equivalent will be a plus

About DTB

DTB Distribution is a Singapore-based distributor that specializes in omni-channel distribution and marketing of both luxury and consumer beauty and lifestyle brands. Over the decade, the group has attained strong go-to-marketing expertise across multiple channels - including multi-brand beauty boutiques, perfumeries, department stores, drug stores, and online marketplaces.

We invest greatly in a team of marketing talents who are dedicated to brand building, solidified with robust consumer and market knowledge.
Driven by the mission of bringing consumers the finest of beauty and luxury brands from all over the world - across niche, prestige, and masstige categories, we have since established a comprehensive portfolio of 15 partner brands such as Filorga, Marvis, Isdin, Embryolisse, Acca Kappa, and growing.

Senior Key Account Manager

The Senior Key Account Manager oversees and manages sales and relationships with the most critical and strategic retail clients. Reporting to the Commercial Director, you will be responsible for achieving and exceeding sales targets by optimising retail client potential. You will also lead and mentor key account executives and collaborate with other departments to deliver solutions that meet the needs and expectations of the clients and the company.

Responsibilities:

• Develop trust relationships with a portfolio of major retail clients to drive business growth.
• Acquire a thorough understanding of key customer needs and requirements and expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Negotiate terms and conditions with clients and ensure mutual satisfaction and loyalty.
• Coordinate and lead teams to execute and deliver projects on time, on budget, and quality.
• Monitor and report on the performance and progress of the accounts and projects.
• Identify and pursue new opportunities and leads to expand the client base and increase revenue.
• Stay current on the company's products and services, the industry trends, and the competitive landscape.
• Build long-lasting, mutually beneficial relationships with clients and internal departments to create a better customer experience.
• Research and identify prospective clients and generate leads.
• Measure, track, and analyze key account metrics.
• Develop and manage strategic relationships with key client stakeholders to increase business opportunities for the company.
• Create specific strategies to achieve retail sales targets, initiatives, and standards.
• Analyze the overall business results weekly and monthly to effectively prioritize the appropriate area of focus to maximize results for the brand and the team.
• Motivate, mentor, and coach high-performing individual contributors and team players amongst your direct reports.
• Work with the Brand, Creative, Education, and Marketing leaders to align all field execution efforts with retailer and brand launches and promotional in-store activations.
• Liaise with the trainer and retail operations team to support beauty advisers in developing their skills and ensuring brand standards, sales objectives, and execution methods are being delivered and achieved.
• Additional duties as assigned by your manager.

Requirements:

• Min. Diploma / Degree in Business, marketing, or related field.
• At least 6-8 years of working experience in the sales field in the FMCG industry, with working knowledge of drugstores, beauty specialties, and department store environments.
• Solid sales experience with a track record of developing customers and people.
• Strong knowledge of the commercial fundamentals and having a strong customer-centric approach.
• Able to travel.
• Strong analytical capability and presentation skills.
• Strong negotiation skills. Perseverant.
• Entrepreneurial thinking. Good with numbers, retail-oriented, and P&L knowledge.
• Outgoing personality with good networking and influencing skills.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Duties / Responsibilities

• Attached to client’s company to drive for the company (drive people not goods)/ chauffeur the bosses around as per schedule provided
• Each day to pick up the car from company and to park back at the end of the day ** Cannot bring home vehicle. Collect and return vehicle from our client office.
• If report before 7.30am or end work after 9pm can take taxi (will provide taxi card). If using own transport, no taxi allowance will be provided.

Qualification, Required Experience, Competencies and Skills

• Able to work frequent OT and must be punctual.
• 1-2 years of experience as a company driver (must have)
• Model of the vehicle : MPV
• Able to converse in Malay to liaise/speak with Malay/ Indonesian speaking clients
• Must be comfortable wearing formal attire
• Working Location : Asis Square Tower

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

• Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Roles & Responsibilities:

1. Assist management in developing and strengthening operations processes and workflows.

2. Maintain safety and cleanliness standards set by management.

3. Review day-to-day operations process flow, summarize key results, and provide feedback and improvement plans.

4. Manage customer experience and expectations, attend and resolve customer problems, complaints, and service requests.

5. Network with clients and customers to improve the presence and reputation of the branch and company.

6. Manage service crew duty rosters and performance, and develop training plans to ensure service excellence.

7. Manage inventory and playground equipment.

8. Support the branch manager and work closely with the HR, marketing, and finance departments to fulfil operational needs.

9. Any other tasks as assigned by the supervisor.

Job Requirements:

1. Minimum of 3 years of experience in a similar role, or in hospitality or customer-oriented job in front-line capacity.

2. Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.

3. Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.

4. Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.

5. Able to work independently and effectively under tight deadlines in a fast-paced environment.

6. A good team player with a high level of enthusiasm, drive, initiative and commitment.

7. Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.

Qualifications Requirements:

1. At least a diploma in Business Management, Hospitality, or a Tourism Certificate.

Job Description

• You will maintain expert-level knowledge in product / sales system
• You will facilitate and conduct functional training sessions, along with Area Managers
• You will assist section head to review and develop training programs to address skill gaps of front-line workers
• You will conceptualize and plan training materials for training programs, based on data and research
• You will oversee and direct training sessions or workshops for frontline staff
• You will research and implement technology enabled innovations
• You will work with various stakeholders in order to plan and schedule training effectively with minimum interruption to normal work as part of onboarding
• You will develop survey questions, plan implementation and conduct surveys
• You will build, collate and maintain a database of all training materials
• You will develop monitoring systems for evaluation of trainees’ skills and performances
• You will track and monitor training records

Who You Are

• You should have a degree and above in any discipline
• You should have minimum 2 years of relevant experience in training and/or HR
• You Computer skills e.g: Microsoft Office, Database and instructional software
• You will need to have experience with technologies and best practices for instructional manuals and teaching platforms
• You should have strong interpersonal and communication skills
• You should be able to multitask, prioritize and manage time efficiently
• You should have excellent observance and analytical skills

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

The Sponsorship Manager drives the organisation's sponsorship strategies and the portfolio of sponsorship events. He/She identifies and pursues potential sponsors after targeted research. He/She works closely with internal teams to plan partner and sponsor acquisition strategy, and manages the accounts of sponsors, serving as the point of contact between sponsors and the organisation.

He/She is persuasive and resourceful. He/She manages partner and sponsor relations to ensure all needs are attended to and to explore improvements to sponsorship agreements.

He/She travels frequently to maintain rapport with potential and existing clients, and networks widely to develop business relationships.

He/She must have existing network of clients that will be ready to sponsor a 6 months long mewatch program. The ability to create proposal that align with our content and program is key.

Responsibilities

• Lead the development and implementation of the enterprise-level/key strategic project management initiatives from Initiation through Closure.
• Build out a schedule that addresses all key project areas (tasks, resources, dependencies, estimates) while challenging common assumptions to deliver quality on time, within budget, and within scope.
• Able to identify when adjustments are needed to a project’s triple constraints (scope, cost, time) regardless of the PM methodology (Waterfall, Agile, Hybrid) deployed.
• Identify risk/risks mitigation plan(s) and capture issues/plan, drive all necessary follow-through to minimize risks, and remove blockers.
• Leverage project documentation and lessons learned for future efforts.
• Provide thought leadership and advance the project management profession while continuing to grow in the knowledge of project management methodologies and leading practices.
• Develop and coach project team members so they understand what they are accountable for delivering and feel empowered to make the necessary decisions to deliver; provide adequate direction and support.
• Engage business stakeholders to apply PM principles to achieve their objectives and business drivers.
• Leverage organizational dynamics to influence outcomes through leadership and communication skills.
• Engage appropriate stakeholders in risk identification and mitigation strategies.

Requirements

• Provide strategic guidance to the team, identifying opportunities to improve and innovate.
• Apply project management best practices and methodologies, ensuring that the project team is following established standards.
• Participate in project governance and oversight activities, including a persistent focus on RAIDD items, to ensure projects are aligned with organizational goals and objectives.
• Collaborate with other departments and stakeholders to ensure that projects are integrated and aligned with overall business strategies
• Bachelor's degree in Business, Computer or Information Science
• Master's degree in Business Administration, Finance or Supply Chain +
• PMP Certification +
• ScrumMaster Certification +
• 10+ years of experience, with a proven history of scheduling, managing, leading, and delivering projects from inception to close; demonstrated ability to identify and motivate resources, with the right skillset, to deliver the project scope.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

We are seeking a highly motivated and experienced Project Manager to join our dynamic research team directed by Dr. Qi-Jing Li. You will manage a pioneering initiative focused on developing innovative therapies in the field of cell and gene therapy.

As Project Manager, you will be responsible for ensuring that all objectives are met on time, within budget, and to the highest standards of quality. You will work closely with a multidisciplinary team of scientists, clinicians, regulatory experts, and business development professionals, as well as an esteemed Scientific Advisory Board (SAB) comprising world-renowned experts.

Key Responsibilities

• Team Coordination: Coordinate and liaise with scientists across different teams to support the success of the research programme.
• Progress Monitoring: Oversee the progress of the programme, track KPIs and other output, and generate reports to assist the PI in monitoring progress.
• Budget and Resource Management: Manage the project budget, ensuring efficient allocation and utilization of resources. Monitor project expenditures and make adjustments as necessary to stay within budget.
• Assist in hiring and managing staff.
• Stakeholder Engagement: Maintain regular communication with all project stakeholders, including the SAB, funding bodies, regulatory agencies, and commercial partners. Ensure that stakeholders are informed of project progress and outcomes.
• Reporting and Documentation: Prepare comprehensive reports and presentations on project status, milestones, and outcomes for senior management and stakeholders. Ensure meticulous documentation of all project activities and findings.

Job Requirements

• Ph.D. in Immunology, Stem Cell Biology, Biomedical Sciences, Molecular Biology, Biochemistry, Genetics or a related field, or, an MBA specialized in project management, or MSc with minimum 3 years’ experience in project management within the biotechnology or pharmaceutical industry.
• Proven track record of successfully managing complex, multidisciplinary projects from inception to completion will be strongly preferred.
• Knowledge and competence in industry engagement and intellectual property would be advantageous.
• Highly organized with meticulous attention to detail.
• Ability to adapt to changing priorities and manage multiple tasks simultaneously.
• Able to prioritise and manage workloads and deliver tasks on time.
• Work effectively and harmoniously in a diverse team.

Job Description

We are seeking a highly motivated and experienced Project Manager to join our dynamic research team directed by Dr. Qi-Jing Li. You will manage a pioneering initiative focused on developing innovative therapies in the field of cell and gene therapy.

As Project Manager, you will be responsible for ensuring that all objectives are met on time, within budget, and to the highest standards of quality. You will work closely with a multidisciplinary team of scientists, clinicians, regulatory experts, and business development professionals, as well as an esteemed Scientific Advisory Board (SAB) comprising world-renowned experts.

Key Responsibilities

• Team Coordination: Coordinate and liaise with scientists across different teams to support the success of the research programme.
• Progress Monitoring: Oversee the progress of the programme, track KPIs and other output, and generate reports to assist the PI in monitoring progress.
• Budget and Resource Management: Manage the project budget, ensuring efficient allocation and utilization of resources. Monitor project expenditures and make adjustments as necessary to stay within budget.
• Assist in hiring and managing staff.
• Stakeholder Engagement: Maintain regular communication with all project stakeholders, including the SAB, funding bodies, regulatory agencies, and commercial partners. Ensure that stakeholders are informed of project progress and outcomes.
• Reporting and Documentation: Prepare comprehensive reports and presentations on project status, milestones, and outcomes for senior management and stakeholders. Ensure meticulous documentation of all project activities and findings.

Job Requirements

• Ph.D. in Immunology, Stem Cell Biology, Biomedical Sciences, Molecular Biology, Biochemistry, Genetics or a related field, or, an MBA specialized in project management, or MSc with minimum 3 years’ experience in project management within the biotechnology or pharmaceutical industry.
• Proven track record of successfully managing complex, multidisciplinary projects from inception to completion will be strongly preferred.
• Knowledge and competence in industry engagement and intellectual property would be advantageous.
• Highly organized with meticulous attention to detail.
• Ability to adapt to changing priorities and manage multiple tasks simultaneously.
• Able to prioritise and manage workloads and deliver tasks on time.
• Work effectively and harmoniously in a diverse team.

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Key Job Purpose:

The Manager, Business Administration and Planning will manage the project based matters which requires approval from Head Office (Japan) and the Senior Management team in Sysmex Asia Pacific Pte Ltd and is responsible for the enhancement of the governance framework (Risk management, Compliance system) with the relevant department and within the Asia Pacific region.

Job Responsibilities:

• Consider and propose the direction for the mid-term and annual plan with the target and key performance indicator in place.
• Enhance and update the regional management system and related issues.
• Conduct channel review and develop business plan.
• Manage the risk register on regular basis by monitoring and checking on the implementation of the measures.
• Enhance compliance and mitigate compliance risk.
• Plan and lead the project when new reportable challenges or issues occur (eg. post merger & acquisition, new facility investment).
• Prepare the plan and report on regular basis to Head Office (Japan).
• Any other special projects and duties as assigned

Job Requirements:

• At least a Bachelor degree or its equivalent.
• At least 3 years and above experience working with senior management team on development of business plan and proposed direction of mid-term and annual plan.
• Proficiency in spoken and written Japanese is required
• Experience of the complex international project-based job with a big budget.
• Experience in project management.
• Business experience in the IVD industry.
• Essential knowledge of management method.
• Excellent analytical and problem solving skills.
• Strong leadership skills.

Job Description:

• Help define a growing sales team in a well-funded SaaS startup with great customer traction.
• Represent the voice of the customer in product definition and have a big opportunity for impact.
• Carry a designated quota for Net New Business revenue.
• Establish Champions and Advocates over the phone and through web-conference.
• Identify and nurture leads to generate and close opportunities.
• Execute defined sales methodology (MEDDPIC) and commit revenue through intellectually honest forecasting.
• Maintain clean CRM hygiene (SFDC).
• Partner with Marketing, MDR and Solutions Architects to quarterback sales processes in the most efficient and effective means.

Job Requirements:

• Minimum of 1-3 years of experience in an Inside Sales team in a closing role ideally in cloud solution selling.
• Capture the unique vision of what the Company does and inspire executive sales prospects and customers with a sense of what’s possible.
• Excellent communicator verbally and in writing.
• Have a track record of building, trying and learning new things.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

What will I be doing?

· As the Guest Experience Executive, you will be responsible for performing the following tasks to the highest standards:

· Be the brand ambassador of hotel, providing a positive “first impression” while guests walk-in to the hotel.

· Create a “WOW” experience of guests by deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations

· Proactively greet guests at arrival lobby, providing direction, escort guest to the destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP programs, events, etc.

· Serve as the main point of contact for VIP guests & ensure hotel departments are fully briefed on VIP Guest.

· Drive departmental objectives for self and team, and work together to achieve the department goal and KPIs accordingly.

· Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.

· In Room check in – Meet and greet guest, complete check in in the room, confirming room rates and obtain valid method of guarantee.

· Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.

· Ensure that guests are informed on hotel facilities and room features and luggage is delivered in a prompt manner.

· Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.

· Receive special requests from guests and respond appropriately or forward requests to appropriate team members for decisions and actions.

· Promptly answer the telephone inquiries, inputting messages into the reservation and advise other team members on special guests’ needs.

· Retrieve messages and communicate the content to guests, retrieving mail, packages and/or other special items for guests as requested.

· Remain calm and alert especially during emergency situations and heavy hotel activity by comply with Health & Safety, Emergency Management, the Disaster manual, and Fire procedures and regulations, taking part in the fire team when and where directed.

· Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.

· Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.

· Coordinate with relevant departments to arrange in-room amenity set-ups according to VIP level and for special occasions – i.e. Birthdays and Honeymoon and etc.

· Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.

· Keeping up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.

· Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.

· Ensure that all reporting and servicing deadlines are met on a timely basis.

· Carry out any other reasonable duties and responsibilities as assigned.

We are hiring! Hustlers wanted.

As Hustlers, first and foremost, we enjoy what we are doing! We work hard, work smart and double down for what we believe in. We see challenges as part of the creative-solving process and as a team are constantly striving to be better, together, each and every single day. So that even when the going gets tough, the Hustlers get going!

The Role:

We are looking for a Finance Manager to be a part of our vibrant and dynamic organisation. The individual’s key role would be to support the business requirements and goals. This is a collaborative position therefore, excellent teamwork and communication skills are vital; you should be comfortable communicating with all stakeholders - colleagues, partners, investors or external parties etc.

• Lead the Finance team and oversee works of the team.
• Develop and fine tune internal control and processes.
• Prepare full sets of accounts and financial management reports.
• Compile and analyze financial information to prepare financial statements.
• Responsible for day to day Accounts Payable and Receivable duties.
• Management of cash flow and credit control.
• Responsible for closing of all accounting modules.
• Ensure accuracy and all reporting deadlines are me.
• Perform GST submissions.
• Bank reconciliation, cheque preparation and internet banking payments.
• Ensure proper maintenance and filing of documents.
• Developing long-term business plans based on the above reports.
• Prepare supporting documents for audit and management purposes.
• Provide support with budget and forecast requirements.
• Liaising with external auditors and tax agents.
• Handle petty cash and process expense claims

Preferred Attributes:

• Min. 5 years of relevant experience.
• Bachelor’s Degree in Accounting
• Strong analytical skills, both qualitative and quantitative with the ability to identify trends in data.
• Strong time management skills with the ability to work on tight timelines.
• Strong attention to detail, organized, ensuring consistent, quality output.
• Excellent project management and problem solving skills.
• Excellent communication skills, both written and verbal to aid communication between internal and external stakeholders.
• Proficient in accounting and office productivity softwares such as Xero, Zoho, Microsoft Office, etc.
• Negotiation skills and the ability to develop strong working relationships.
• Commercial and business acumen.
• Able to conduct research and present in a succinct and well-written manner.
• Able to quickly pivot and react to a new trend, opportunity or crisis.
• Able to work independently and well with team members.

1. Interested candidates are invited to submit a comprehensive resume, stating current and expected salary, and date of availability.
2. Remuneration and appointment will be commensurate with qualifications and experience.
3. We regret that only shortlisted candidates will be notified.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverages at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties / tasks as requested by management