Total 79,313 customer experience manager job vacancies in Singapore

Location: Central (Kallang)

Role & Responsibilities:

- Identify and pursue new business opportunities that align with Pico's comprehensive services in events, exhibitions, retail, experiential marketing, content, and technology.

- Lead the pitch and proposal development process, coordinating with relevant teams and producers to gather the necessary specialist services to craft compelling proposals.

- Skilled in shaping client strategies, identifying client needs, and creating targeted strategies to meet those needs effectively.

- Drive business growth locally and regionally through strategic account management, continuously enhancing the planning and execution of client-led activities.

- Focus on building and maintaining strong relationships with key clients, both new and existing, and conduct regular meetings to share insights and provide ongoing value.

- Establish connections with new clients and strengthen existing client relationships by implementing communication plans, enhancing visibility, and demonstrating strategic support.

Requirements for Ideal Candidate:

- Min. Diploma with at least 2 - 3 years of relevant work experience.

- Skilled in engaging and managing relationship with clients/customers.

- Experience across a range of project types, including events, multimedia, online, interactive, direct marketing, and social media.

- Proficient in managing project teams composed of members from various business units within a large corporate agency.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Purpose:

The Finance Manager is responsible for overseeing the financial management and reporting activities of the company, including budget planning, financial analysis, and providing strategic financial advice to support the executive management team in making informed business decisions.

Key Responsibilities:

Financial Management and Reporting:

• Manage the accounting processes for Singapore operations, including documentation and all related entries, such as posting General Journals.
• Ensure the Trial Balance is accurate and that all ledgers (GL, AR, AP, PA, Assets, Inventories, and Liabilities) are regularly reviewed, updated, and reconciled.
• Prepare and submit monthly management/flash reports, and quarterly reports for Board meetings.
• Coordinate and prepare financial operating budgets, interim financial forecasts, and variance reports on a monthly, quarterly, and annual basis.
• Review the Group’s quarterly order book and provide timely and accurate operational results and financial statements to management.
• Review and approve payment and journal vouchers, petty cash claims, and monthly intercompany balance reconciliations.

Financial Analysis and Compliance:

• Assist in formulating and implementing corporate financial policies.
• Collaborate with the Operations department to ensure effective internal controls are in place.
• Prepare cash flow reports and forecasts, and review major active projects within Singapore operations to evaluate valuation accuracy and identify potential risks and opportunities.
• Ensure positive cash flow by coordinating collections and working with Purchasing and Project Managers to establish reasonable vendor terms.
• Ensure compliance with all tax, licensing, and statutory obligations, including the preparation and filing of quarterly GST returns and other statutory filings such as ACRA and XBRL.

Stakeholder Management:

• Liaise with bankers to manage bank resolutions, banker’s guarantees, etc.
• Maintain up-to-date finance and audit schedules and work closely with auditors and tax agents to provide necessary documentation for annual financial audits.
• Supervise and support the Associate Accountant and finance team to ensure timely and accurate reconciliation of all accounts.

Ad-hoc Responsibilities:

• Complete various surveys for the Department of Statistics, BCA, and other regulatory bodies.
• Assist the CFO with Board matters, such as resolutions for guarantees, ad-hoc reports, and investment activities, including due diligence, feasibility studies, legal reviews, M&A, and JV assessments.
• Oversee the Accpac accounting system, troubleshoot any issues, and provide support to the organization
• Provide support to other associated operational units (e.g., Asophir / OSCG accounts).
• Assist the CFO with additional financial and investment-related tasks as needed.

Requirement:

• Bachelor's degree in Finance, Accounting, or a related field; CPA certification preferred.
• Over 10 years of experience in a similar role, with a strong background in managing financial budgets across multiple projects.
• Proven experience in financial management, budgeting, and reporting.
• Expertise in statutory compliance and internal controls.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Detail & Remuneration:

• Location: Kranji
• Salary: Up to $6,500, with AWS and Variable Bonus

Responsibilities:

• Oversee all accounting operations, including accounts payable, accounts receivable, general ledger, and inventory accounting.
• Prepare and analyze monthly management reports for the Group and all entities to ensure comprehensive financial oversight.
• Ensure timely and accurate processing of invoices, collections, and vendor payments, including monthly vendor reconciliations.
• Maintain accurate financial records and ensure timely processing of all transactions.
• Oversee daily banking activities to support smooth operations.
• Ensure compliance with local tax regulations, including preparation and submission of GST and other statutory filings.
• Coordinate and manage internal and statutory audits, working with external auditors to ensure a timely and efficient audit process.
• Implement and maintain strong internal controls to safeguard company assets and ensure compliance with company policies.
• Lead and mentor the finance and accounting team, providing guidance, training, and support to enhance team skills and performance.
• Identify and recommend areas for process improvement within finance and accounting functions.

Requirement:

• Bachelor’s degree in Accounting or Finance; a professional accounting certification is preferred.
• Minimum 7 years of experience in a financial control role, preferably within the Engineering, Procurement, and Construction industry.
• Experience supervising a team about 2 to 3 members is ideal.
• Strong knowledge of local accounting standards, tax regulations, and compliance requirements.
• Proficient in accounting software and Microsoft Office applications, with advanced Excel skills.
• Excellent analytical and problem-solving abilities
• Ability to work effectively under pressure and meet tight deadlines.

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Job Scope:

• Develop strategies to enhance customer retention and loyalty, using insights gathered from customer feedback and data analysis.
• Develop and execute comprehensive regional consumer marketing strategies that align with overall business objectives and brand goals.
• Analyze and map the end-to-end customer journey to identify key touchpoints and opportunities for improvement in lead generation.
• Collaborate with cross-functional teams (sales, digital, customer service) to ensure a seamless and engaging customer experience.
• Design and implement comprehensive social media marketing strategies to increase brand visibility and engagement across multiple platforms.
• Create and curate compelling content that resonates with target audiences and aligns with brand messaging.
• Monitor social media trends and adjust strategies to maximize reach and impact.
• Collaborate with Business Intelligence team and conduct market research to identify consumer needs, preferences, and emerging trends within the region.
• Analyze marketing performance metrics and consumer insights to inform strategic decision-making and optimize campaigns.
• Plan, execute, and evaluate integrated marketing campaigns, ensuring alignment with overall business objectives.
• Manage regional marketing budgets effectively, ensuring optimal allocation of resources to high-impact initiatives. Measure and report on campaign performance and ROI.
• Manage budgets effectively and allocate resources to maximize ROI.
• Lead and mentor a team of marketing professionals, fostering a culture of creativity and innovation.
• Collaborate with country and regional marketing teams to align strategies and share best practices.
• Work with external agencies and vendors to ensure the successful execution of marketing initiatives and campaigns
• Ensure consistent messaging and positioning across regional campaigns, adapting content and creative assets to local markets as needed
• Oversee regional events, sponsorships, and promotional activities to drive consumer engagement and brand visibility
• Use data and analytics to measure campaign effectiveness, providing regular reports to leadership and making data-driven recommendations for optimization.

Requirements

• Min a Degree in Marketing, Business Administration, or a related field; MBA preferred with at least 5 years of experience in consumer marketing, with a focus on customer journey and social media marketing.
• Preferably with past FMCG marketing experiences
• Strong analytical skills, with the ability to interpret data and drive actionable insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• A proactive attitude and a goal-getter mindset, demonstrating the ability to work independently and take initiative.
• Proficiency in social media platforms, digital marketing tools, and analytics software

Interested applicants are welcome to submit your MS Word resume to: [email protected]

EA Personnel: R1109773

EA Licence No.: 07C3676

Salary: S$4,500-S$5,500

Location: Tai Seng

Working Days & Hours: 5 days, Mon-Fri: 9am to 6pm

Overview:

• Join the team of a leading Japanese semiconductor distributor as we expand our global presence. We are seeking a dynamic and motivated individual to manage relationships with Japanese customers in Southeast Asia.

Responsibilities:

• Serve as the main point of contact for Japanese customers, addressing daily inquiries related to quotations, deliveries, quality, environmental, legal, financial, technical, and other services.
• Collaborate with internal teams and customers to ensure customer satisfaction while aligning with company policies and interests. Effective communication, time management, and problem-solving skills are essential for handling various transactions and issues.
• Conduct face-to-face or online meetings with customers and internal stakeholders to strengthen relationships, understand customer production trends, and discuss sales forecasts or daily matters.
• Take proactive steps to prevent or resolve long-term inventory issues, updating the status in internal tools as required.
• Occasionally travel for business trips to visit overseas customers.
• Contribute to the company’s growth into new business sectors beyond semiconductor distribution.

Requirements:

• Diploma or Degree in any discipline.
• Basic knowledge of Electrical & Electronics Engineering is an advantage.
• Proficiency in Japanese (N2 or higher) or a strong willingness to improve language skills.
• Minimum of 2-3 years of experience in semiconductor or electronics industries, or relevant educational or work experience in Japan.
• Strong communication skills, a pleasant personality, and the ability to work well in a team environment.
• Excellent analytical skills, attention to detail, and logical problem-solving capabilities.
• Proficient in Microsoft Excel, PowerPoint, Word, and familiar with ERP systems such as Oracle or SAP.
• Knowledge of Incoterms, export/import procedures, and logistics (warehouse/forwarding) is a plus.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Job Description

We are seeking a Assistant General Manager with the following main duties:

1) General supervision over rice distribution business;

2) Finanical control;

3) Stock control;

4) Hygiene and quality control;

5) Staff management;

6) Sales operation control;

7) Other Ad-hoc duties / projects as assigned

Requirements :

1) Proficient in Japanese language, enabling effective communication with Japanese customers and the Japan Headquarters.

2) 15 years' of experience or above on food products sales

3) Familiar with Rice milling Machine

Job Title: Assistant Hotel Manager ($3000-$4000)

Job Location: Bugis

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Only Singaporeans and Singapore PR to apply

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Job Description:

• Design and implement transaction risk control strategies, establishing and maintaining a transaction risk management system.
• Responsible for design formulating risk management policies, processes and systems to ensure that internal control management complies with regulations and compliance requirements.
• Monitor the risk status of the exchange, promptly detect and respond to risk events, and provide risk management decisions and control measures.
• Responsible for communication and coordination with regulatory agencies and external risk management agencies to ensure that the exchange complies with regulatory requirements in terms of risk management.
• Promote the construction of the risk control system, have strong business understanding capabilities, and lead the monitoring and analysis of risk control-related data.
• Analyze transaction business-related data, provide risk management reports and suggestions, and participate in the formulation of strategic risk management decisions.

Job Requirements:

• 2-5 years of risk control/financial analysis experience, with experience in exchanges and digital transactions preferred.
• Strong risk management capabilities, able to identify and assess risks, and formulate corresponding risk management strategies and control measures.
• Those with relevant experience in user behavior tracking, anti-fraud, risk control warehouses, etc. preferred.
• Have high data sensitivity and logical analysis ability, and be able to conduct data mining and analysis independently.

Interested candidates may send their resumes to [email protected], or apply through the application system. Shortlisted candidates will be contacted.

Flamingo Recruitment Pte Ltd

EA License : 21C0588

Job Description:

• Understanding background of the business with a view to develop new markets and strengthening existing customer base;
• Understanding company products and how they are used by customers with a view to develop new products and improve existing ones;
• Gathering feedback and analysing information about customer needs;
• Gathering and analysing market information including competitors’ products, pricing and market trends;
• Servicing and managing and understanding key accounts through sales visits and products presentation;
• Preparing sales quotations, sales collaterals and samples request;
• Monitoring sales in order to derive and analyze sales forecast;
• Co-ordinate with Logistics Department to meet customer satisfaction;
• Assess credit worthiness of potential customers.

Requirement:

• Diploma in any field but preferable food science or business;
• At least 5 years working experience in sales in Food Industry;
• Organised and detail-orientated with good analytical skills;
• Good communication skills;
• Ability to work independently and to multi-task;
• Effective time management and problem-solving abilities;
• Good spoken and written English. (Ability to communicate with Chinese-speaking customers would be an advantage.)

We are currently looking for a Senior Project Manager to oversee and lead our projects within the commercial joinery sector. The ideal candidate will play a key role in driving project success and ensuring the timely delivery of high-quality outcomes

Role & Responsibilities:

Pre-contract / Tendering Phase:

• Provide support to tender team on tender phase, including but not limited to – attending tender briefing/site visit and tender interview, preparation of project programme, project risk analysis, project understanding and strategy to win, as necessary

Project Delivery:

• Participate in project kick off meeting upon contract award, and organise briefing to each team leaders to brief on project scope.
• Prepare and compile all required project documentation i.e. Pre-con Survey Report, PTW submission, Project Schedule, Weekly Site Progress Report, Procurement and Drawings Tracking List, Handover Reports, Defect Registers, Certificate of Complete etc., as required.
• Compile material schedule and identity long lead items, as well as material samples for client sign-off (supported by Procurement, Joinery, and Project Admin team), and liaise with QS and procurement team to ensure timely delivery of all procurement items.
• Perform risk management to minimise project risks.
• Monitor and control outcomes to resolve issues, dependencies, and critical path deliverables.
• Coordinate with all internal departments and vendors to ensure smooth delivery of projects.
• Certify subcon/vendor payment claim (certify payment requisition in HelloSign).
• Ensure timely project delivery at high quality standard and to client’s expectation.
• Work closely with QS on VO summary update, ensuring PMI/PO are received prior to commencing all additional works. Close out project VO with client upon project completion.
• Inform QS team upon achieving key project milestones for progress claim submission/ billing.
• Prepare project close-out report and organise internal project close-out discussion to identify lessons learned and improvement opportunities.

Job Requirement:

• Adopt a proactive mind-set when facing and solving issues; take charge of the planning and organization of resources and activities at site.
• Minimum must have 10 years of relevant experience in Renovation & Fit-out Works in SINGAPORE (ID & Joinery）

To Apply:

We regret that only successfully shortlisted applicants will be contacted.

Our Client is a singapore-based leader in low voltage switch gear and control gear manufacturing, offering tailored solutions for sectors like industrial, commercial, and energy.They provides a wide range of services from design to production of Control Panels, Motor Control Centers, and Power Distribution Units. Known for quality and reliability, they foster strong partnerships to deliver innovative and practical solutions.

======================================================

They currently have an opening for a Sales and Marketing Manager.

Job Summary

• Salary details: up to $8,000
• Working Days and Hours: Mondays to Fridays: 8.30am to 6.00pm
• Location of work: Senoko (nearest MRT: Admirtly)
• Key Company Benefits: AWS / Yearly increment

Job Responsibilities

• Identify new business opportunities and develop new potential business segments
• Develop new business plan to increase market share, revenue and achieve profit goals
• Negotiate contracts, manage relationships and build strong rapport with existing and new clients.
• Monitor sales/marketing performance metrics, track progress against targets, and prepare regular reports for management review
• Lead sales/marketing team and facilitating team’s growth
• Perform other related tasks as deemed reasonable by the Management.

Requirements

• Minimum Diploma/Degree preferably in Business/Marketing/Electrical Engineering/
• 4 - 5 years' experience in Sales & Marketing in Data Center sector.
• Strong analytical, organizational, and creative thinking skills.
• Excellent communication skills with the ability to articulate ideas clearly and persuasively.
• Demonstrated leadership ability with experience managing and motivating teams to achieve results
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple projects simultaneously.
• Possess own transport

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Choo Tchi Seng

Registration Number: R1544906

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

• Gain a comprehensive understanding of the program, connecting various business units and identifying potential business opportunities within each.
• Regularly engage with customers through weekly scorecard and quality meetings, monthly safety, and continuous improvement (CIP) sessions, project-related discussions, KPI reviews, and strategic business reviews.
• Lead and/or participate in CIPs and ad hoc projects focusing on workplace safety enhancements, automation, process optimization, quality improvements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and overall network planning.
• Oversee the planning and execution of projects ranging from short-term (6 months) to long-term (10 years) timelines.
• Act as the primary representative in customer engagements and project-related meetings.
• Take a leadership role in staff training and career development planning.
• Manage multiple CIPs and ad hoc projects simultaneously, ensuring adherence to project timelines.

Requirements

• Minimum bachelor’s degree in related field of study.
• Minimum 4 years of relevant experience in contract logistics leadership role.
• PMP certification preferred.
• Possess excellent written and verbal communication and interpersonal skills.
• Ability to conceptualize and communicate operational information to non-operational personnel.
• Diplomatic and customer service-oriented, with the ability to tactfully handle rejections.
• Capable of thinking through and formulating project budgets.
• Proficient in project management, meeting deadlines, and managing diverse stakeholder expectations (internal and external).
• Strong problem-solving and inquisitive skills.
• Proficient in data analytics and data visualization.

Responsibilities:

• Prepare internal management report such as daily monitoring and report calculation, daily regulatory data base calculation.
• Prepare Head Office reports and schedules required by Head Office auditors.
• Prepare MAS regulatory reports, such as mas 610, mas 649, mas 758, mas 640, mas 75 etc, and respond to the inquiries related to MAS reports.
• Communicate with the company’s tax agent, provide relevant tax information, and verify the tax agent’s submitted data to ensure accurate and compliant tax filings.
• Communicate with external auditors, provide the necessary data for the audit, and ensure the company’s annual report is properly disclosed.
• Process for staff claims and payment for daily operating expenses.
• Prepare accounting schedules such as Fixed Assets Register and Listing of OPEX.
• Prepare and posting of Journal Entries.
• Other administrative Supports.

Requirements:

• Degree in accountancy or related accounting qualifications.
• Minimum 3 years relevant accounting experience in banks.
• Basic understanding of financial products and services.
• Proficient in MS Excel is essential as incumbent need to harness data on daily basis.
• Meticulous and attention to details.
• Proficiency in written and spoken English and Chinese as incumbent is required to liaise with colleagues in from mainland China.
• A good team player with good attitude.
• Self-driven with a keen interest and willingness to learn

Responsibilities

• Key member of IT Operations team that manages IT infrastructure and services, including end-user computing
• Manage and govern IT Infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters
• Manage or to be involved in Infra related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities
• Part of the IT Operations team to perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, Change Requests and Application Support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution complies with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base
• System and network patching, capacity and performance management
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the company guidelines and established processes.

Skills / Experience

• At least 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills

Education Level

• Degree in Engineering/Business/Finance/Computer Science or equivalent

Key Responsibilities and Duties:

• Maintain and develop a profitable customer portfolio through appropriate propositions and ethical sales method.
• Gain a clear understanding of customer’s business requirements.
• Generate, respond to and follow-up sales enquiries using appropriate methods.
• Liaise internally in order to optimize quality of service, business growth and customer satisfaction.
• Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues.
• Attend and present at customer meetings, representing the company in a professional manner at all times.
• Identify and report market and customer trends.
• Identify and qualify new business opportunities.
• Observe competitor activity and gather intelligence.
• Liaise with global business units to maximize overall Company sales opportunities.
• Ensure all sales administration is completed to a high standard and in a timely manner.
• Maintain and updated customer database.
• Conduct and report account planning strategies when required.
• Attend industry functions when required.

Desired Skills and Experience:

• Bachelor's degree or equivalent qualification.
• Minimum of 5 years of experience in sales, preferably in the semiconductor industry.
• Excellent mentoring, coaching and people management skills.
• Strong business sense and industry expertise.
• Proven ability to drive the sales process from plan to close.
• Demonstrated success in business development, lead generation, and customer relationship management.
• Excellent communication skills and a confident demeanour.
• Strong negotiation skills and assertiveness.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Description

• Oversee the collection, organization, and maintenance of large datasets, ensuring data quality, integrity, and accessibility.
• Drive the development of actionable reports and dashboards using BI tools to facilitate data-driven decision-making at all levels of the organization.
• Develop and implement BI strategies that align with the organization's business goals and data-driven decision-making needs.
• Work closely with business units to understand their data needs and provide solutions that deliver business insights.
• Lead, mentor, and manage a team of BI analysts and data professionals. Foster a collaborative environment and support team development.
• Ensure adherence to data governance policies, security standards, and compliance regulations when managing and sharing business intelligence.
• Monitor and evaluate the effectiveness of BI initiatives, providing regular updates to senior management on key performance indicators (KPIs) and insights derived from data.
• Continuously evaluate and improve BI tools and technologies to ensure they meet business needs and improve efficiency.
• Implement advanced data analytics and predictive modeling to provide deeper insights and forecast future trends.

Requirements

• Min Degree in Business, Computer Science, Information Technology, Engineering, Statistics, or a related field. A Master's degree or relevant certifications (e.g., Certified Business Intelligence Professional) is a plus.
• At least 5 years of experience in Business Intelligence, Data Analytics, or a related field, with a minimum of 3 years in a managerial or leadership role.
• Strong experience with BI tools such as Power BI, Tableau, QlikView, or similar platforms.
• Experience with database technologies such as SQL, MySQL, or NoSQL, and familiarity with data warehousing and ETL processes is highly desirable.
• Proven track record in managing BI projects, working cross-functionally, and leading teams to successful project delivery.
• Good knowledge of statistics models and methodologies

Interested applicants are welcome to submit your MS Word resume to: [email protected]

EA Personnel: R1109773

EA Licence No.: 07C3676

Responsibilities:

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog.

Requirements:

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have minimal 3 years business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Possess strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Possess good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

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