Total 6,593 customer service manager job vacancies in 5 changi business park crescent changi business park singapore

About the company

Our client is an established engineering MNC. They are looking to establish their APAC headquarters in Singapore and are looking for an experienced Regional HR Manager to drive and roll out the HR initiatives for the region.

About the job

Reporting to the GM and working closely with the extended HR team located in the region, this role will focus on learning & development and business partnering aspects including:

• Providing strategic HR leadership and guidance to senior leaders and managers across the organization, aligning HR initiatives with business objectives
• Formulating HR strategy, talent development, talent management, and organizational development initiatives to achieve business outcomes
• Collaborating with senior leaders and external vendors to understand skills gap to design and implementing the learning and development framework across regional subsidiaries
• Implementing talent management strategies to attract, retain, and develop top talent
• Managing succession planning, performance management, budget planning etc

Skills and experience required

• Degree in Human Resources, Business Administration or equivalent
• Minimum 10 years’ of HR experience, with strong foundation in learning & development and business partnering
• Strong communication skills and relationship management
• Knowledge of regional labor legislation and practices is an added advantage
• Independent and self-motivated
• Collaborative and a team player

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

The Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

We invite a highly motivated & dynamic professional to join our ITS team as a Manager, Technology Governance, Risk and Compliance.

Your responsibilities will include:

Governance and Audits

• Establish and maintain a robust GRC framework, reinforcing ITS information security controls and service management processes to optimise IT service quality and compliance with organisational and user requirements.
• Develop and execute comprehensive information security risk assessments, ensuring alignment with regulatory requirements such as SOX ITGC, ISO 27001, MAS OSPAR, ACRA, and ISQM1.
• Actively contribute to Enterprise Risk Management efforts, participate in Information Protection Control Reviews (IPCR), and support IT-related personal data protection activities, collaborating with pertinent departments to formulate necessary policies and action plans.
• Monitor adherence to the organisation's security policies, standards, and procedures among ITS staff, contractors, and other third parties, and enforce corrective measures as needed.
• Identify, assess, and document non-conformities with KPMG policies and relevant standards, ensuring timely remediation and compliance with organisational security policies and regulatory mandates.
• Supervise and mentor ITS personnel in GRC activities and ITS service management process mapping, providing necessary training and guidance.

IT Service Management (SMS) and Information Security Management System (ISMS) Maturity

• Lead initiatives to enhance IT Service Management System (SMS) and Information Security Management System (ISMS) maturity within the Information Technology Services (ITS) department, focusing on process optimisation and alignment with ITS strategic objectives.
• Create and implement quality assurance protocols, performance metrics, and testing procedures to evaluate the maturity of information system processing.
• Conduct periodic evaluations of ITS internal processes, performance indicators, and metrics to ensure continuous improvement.
• Gather and analyse data to pinpoint improvement opportunities within ITS operations and infrastructure.
• Undertake proactive and preventive maintenance for ITS service management processes and information systems.

⠀

Requirements:

• Bachelor’s or Master’s degree in Business, Finance, Accounting, Risk Management, Law, or related fields.
• A minimum of 6 years of relevant work experience in governance, risk management, internal controls, external audit, internal audit, or process improvement.
• Experience in Big 4 firms, Fintech, or the Financial Services industry is a plus.
• Proven leadership and people management skills.
• Strong confidence in interacting with senior stakeholders.
• Demonstrated experience in leading and managing teams.
• Strong business acumen and commercial awareness.
• Conceptual skills in qualitative and quantitative risk management methods.
• Familiarity with risk management and internal control frameworks (e.g., COSO, ISO, COBIT).
• Knowledge of various functional areas, including Finance, Procurement, HR/Payroll, Operations, Logistics, IT, Legal, and Risk Management.
• Strong communication, presentation, and project management skills.
• Ability to build effective relationships and work collaboratively with internal departments, external service providers, and global teams.
• Capability to work independently, take initiative, and collaborate effectively.
• Previous experience with industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Knowledge in Business Process Management projects, ITSM (ITIL), ITSMS processes, and working experience with ServiceNow ITSM.
• ITIL V4 certification is preferred.
  

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Salt is looking to hire a Strategic Partner Manager for one of the social media clients in Singapore for 12 months & extendable contract role. The successful candidate will be responsible for identifying and activating potential opportunities in the Japanese market, providing business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive content.

Responsibilities:

• Identify and activate potential opportunities in the Japanese market
• Provide business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive entertainment content
• Represent contents partnership in external meetings with executives from external partners
• Track, analyze, and communicate to develop and execute against partnership goals
• Work cross-functionally with a variety of teams, including Product, Marketing, Legal, Policy team, and Operations to advocate for partner needs

Skills:

• Proven track record in prospecting, securing leads and developing new relationships
• Strong understanding of IPs and Entertainment landscape in Japan market
• Excellent communication and presentation skills in both English and Japanese
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and stakeholders internationally
• 5+ years experience in a partnerships role in the entertainment/tech industry
• Japanese language is preferred as the candidate would be liasing with local stakeholders in identifying and generating opportunities.

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

In this Business Acquisition Manager role, associates will get the opportunity to showcase products under FS Capital on behalf of Funding Societies Pte Ltd as the best solution provider to meet our customers financing requirements and to grow together with their business. This role is extremely exciting and critical as qualifying associates will be FS’s engine to help scale up new businesses with our existing and newly launched products

What you will do:

• Solicit new business loan opportunities through active acquisition.
• Understand the business life cycle of SMEs to help them expand their reach and support the companies’ growth, translating customer’s objectives into solutions.
• Demonstrate basic credit knowledge with ability to mitigate financing risk
• Strong cross team collaborations with internal and external stakeholders to nurture and grow new business.
• Telesales activities required

• Min 1 year experience in B2B (Need not be related to SME lending business)
• Curious self-starter with growth mindset
• Ability to multi-task, prioritize and manage time effectively
• Fluent in English

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Job Description & Requirements

Our client is a global bank with regional IIT presence in Singapore. They are inviting applicant for their Project Manager (IT Infrastructure) role

Roles

· Managing project initiation including cost-benefit analysis and project papers for IT infrastructure projects

· Managing RFQ, RFP for outsourced projects

· Managing communications with stakeholders

· Preparing and tracking of project plans, resources, budgets , spent, etc

· Running Project Steering Comm

· Ensuring deliverables are tracked and issues managed accordingly

· Prepare management and status reports to various teams

· Ensuring project governance as well as preparing project management updates , reports to stakeholders

· Managing vendors deliverables and relationship

Requirements

• Strong and Proven Technology PM with min 10 years of experience
• Prior experience in managing large and complex infrastructure or IT security projects
• Experience working in banking or vendor environemtn or large regional projects
• Resourceful with excellent communication skills to manage stakeholders
• Strong people management skills
• Must have prior experience managing project value of Min SGD 1 Mil
• Knowledge in best Project Management practices, processes

Interested candidates please email your latest resume to [email protected]

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)

Responsibilities:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Requirement:

• Training Provided.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 4th Nov 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognizing and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity, or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role may also be required to help with projects and workload as determined by business needs and the Manager.

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

Job Responsibilities:

• Handle enquiries from phone calls, emails, WA and walk in enquiries via the ISCA service counter (Covering lunch break)
• Support administration from the request from various channels such as:

1. Processing deferments/switch/substitution of courses
2. Support registrations and access issues by participants

• Processing appeals (for certificates due to attendance issues)

1. Processing extension of e-learning
2. Handling system issues pertaining to packages, ISCAccountify
3. Settling attendance for classroom sessions
4. Ad hoc calling/emailing of participants due to changes in course venue, timing etc
5. Saturday standby for live webinars - to send zoom links and to call participants before start of session

• Debtors’ listing & credit listing on collections & credit notes
• Ad-hoc duties assigned by Superior.

Job Requirement:

• At least a Higher Nitec or Diploma in Business Studies/ Administration
• At least 1 year experience in customer services and support
• Excellent organizational and time management skills.
• Experience with administrative tasks and documentation processing.
• Proficient in Microsoft office and Zoom platforms.
• Excellent stakeholder management
• Ability to adapt and navigate changes
• Ability to manage multiple tasks and meet deadlines.
• Strong attention to detail and accuracy.
• Experience in salesforce and learning industry preferred.

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong Logistics Hub

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

5 days work

830am - 6pm

$3500 - $5000

Redhill

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills / background in network / system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT / Computer - Software or equivalent.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are looking for a self-driven and experienced Group Commercial & Agency Management, Assistant Manager for one of our shipping clients. This role involves driving sales targets, managing commercial operations, and maintaining strong client relationships in alignment with organizational goals for both Carrier Owned Container (COC) and Shipper Owned Container (SOC) services. The incumbent should have at least 5 years of relevant experience.

Key Responsibilities:

Reports:

• Prepare and deliver monthly reports for COC/SOC services, analyzing market trends, and providing updates to the Reporting Manager.

Daily Operations Management:

• Work closely with Customer Service and other internal stakeholders such as local operations, transshipment, documentation teams, and headquarters (Trades & Group Commercial and Agency Management - Agency Network Management).

Sales and Growth:

• Achieve sales targets and grow sales accounts throughout our networks.

• Assist in formulating marketing and pricing strategies, negotiating freight rates, maximizing vessel utilization, and managing cargo volumes.

• Stay up-to-date on industry trends and provide effective commercial recommendations based on market intelligence.

Client Relationship Management:

• Build and maintain strong relationships with clients, being a proactive and persuasive communicator.

• Identify potential new clients through networking, attending industry events, and leveraging referrals.

• Develop opportunities with current and new clients through strategic outreach and proposals.

Opportunity Development:

• Instead of cold-calling, identify potential clients and develop engagement strategies to grow business opportunities.

Ad-hoc Duties:

• Perform other duties as assigned by your supervisor.

Leadership Responsibilities:

• Regularly update the team on progress toward sales targets and key performance indicators (KPIs).

• Make informed and timely decisions to address issues and capitalize on business opportunities.

Qualifications:

• Bachelor’s degree or higher in Economics, Business, Accounting, or related disciplines.

• Minimum 5 years’ experience in Sales, Key Account or related roles, specifically within the container shipping industry.

• Excellent interpersonal and communication skills.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Join us as Deputy Manager, Middle Office - Business Solutioning at AIA Investment Management!

This is a permanent role within our Middle Office team, primarily focusing on database maintenance, preparation of periodic client reports, regulatory reporting and addressing ad-hoc queries.

Responsibilities

As a team member of the Middle Office team, his/her key responsibilities include, but not limited to the following

• Prepare periodic reports for various stakeholders (including regulatory surveys)
• Maintain accounts and mandate database
• Communicate changes in reporting requirements to vendor
• Work closely with cross-functional teams to understand reporting needs and ensure alignment with business objectives
• Identify opportunities for process improvement in current work processes
• Handle adhoc requests

Requirements

• Bachelor Degree with minimum o3 years working experience, of which some time had preferably been invested in the investment management reporting and/or client reporting space. Additional investment performance experience will be an advantage.
• Proficient in data analysis and visualisation tools (eg. Excel, Power BI and Python)
• Able to work collaboratively in a fast-paced environment and manage multiple priorities
• Strong critical thinking and analytical skills, with attention to details
• Independent self-starter who takes initiative to improve existing process
• Highly self-motivated and positive

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

We are looking for a Market Data Specialist, Manager level to join our clients team. This is a 10 Months Contract role to start with a potential to extend.

KEY ACCOUNTABILITES:

· Maintenance of Market Data Inventory System.

· Stakeholders and Vendor management.

· Sourcing and onboarding of new Market Data (reference data, market indexes)

· Market Data usage and contracts renewal review.

· Vendor contract negotiation (terms and commercials)

· Relationship management with vendors for contractual aspects and follow-up.

· Costs monitoring: expenses validation and contribution in budget preparation.

· Contribution on adhoc projects and improvement initiatives.

EXPERIENCE / QUALIFICATIONS:

· Degree in Finance, Account or Business -related disciplines.

· Experience in large financial services institutions especially Asset Management and Investment Services sector.

· A deep understanding of asset management business (usage of data, processes, systems, controls and deliverables).

· Demonstrated experience in Market Data and hands on experience on related internal processes.

· Knowledge of Market Data vendor services/ products and contractual aspects.

· Experience of Market Data Inventory Systems such as FITS, InfoMatch, Optimize Spend or MDM.

· Ability to deal with business stakeholders

ARGYLL SCOTT CONSULTING PTE LTD

Responsibilities:

1. Initiate market research by gathering current market information on customer insights, competitor analysis, and new product segments, and analyze findings.

2. Brainstorm merchandising strategies and be responsible for the execution of effective marketing campaigns and promotional events.

3. Constantly review processes and execute necessary controls to improve and support the operational efficiency of the store.

4. Establish and maintain effective sales margins and implement price controls that maximize profit and benefit the customers at the same time.

5. Establish good relationships and conduct regular reviews with vendors.

6. Promote and develop own branded product to ensure it is competitive in the market.

7. Other ad-hoc duties as assigned by The Management.

Requirements:

1. Degree or above in Marketing, Retail Management, Purchasing and Supply Management or equivalent.

2. Singapore Citizens are welcome.

3.3 years' relevant working experience in the retail industry of petrol stations preferred.

4. Knowledge of statutory & regulatory requirements in Singapore

5. Strong sourcing network and knowledge in contractual management.

6. Bilingual in Chinese and English as this role needs to associate with Chinese speaking parties.

7. Strong communication and interpersonal skills.

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a highly motivated Senior IT Business Analyst/Project Manager (Banking) to support our client's team in Singapore.

Direct Responsibilities

• Functional expert on the domain, conduct end to end studies, IT architecture and IT solution definition
• Act as a subject matter expert on the domains, perform analysis
• Production support where intervention is required on a functional expertise level.
• Aid in end-to-end tests, plan and coordinate UAT, change management and go-live support.
• Able to work in a matrix environment building a strong relationship with Regional and Central IT teams and clients
• A team player, who is able to work in a diverse team and comes with an open mindset to learn and adapt
• Provide regular updates to project sponsors and business stakeholders, organize project steering meetings and issues meeting minutes
• Collaborate and follow up with development teams regionally/globally to establish IT Solutions and ensure timely delivery of the IT Solution
• Develop good communication channel and good working relationship with Central teams in EMEA and ability to influence global teams to deliver APAC specific requirements.
• Pre-empt and escalate any risks/issues to management/steering committees in a timely manner
• Provide tactical solution to business in case of tight timelines and collaborate with different stake holders to provide strategic solution
• Provide trainings to Business Users and APS (application support) team before the functional project go-live and prepare support document on the wiki/SharePoint.
• Contribute to team resource development
• Effective transfer and share functional and technical knowledge to teammates.

Requirements

• 15-18 years of experience working in Investment Banking domain as a functional project manager with relevant IT experience delivering front to back topics.
• Strong hands-on product knowledge and understanding of Capital Market deal flow from pricing to booking, risk management and back office, especially on FICC instruments –FX and others.
• Experience working in Front to Back projects and strong exposure to Booking, PNL & Risk, Post trade functions – Settlements, confirmation, Reconciliation, Accounting.
• Strong people skills being a team player and working with Front Office, Operations, Finance teams
• International exposure in working in a complex matrix organization

Qualifications that can give an Edge

• Prior experience in e-invoicing Projects mainly transforming IT Architecture and solutioning.
• Strong functional knowledge to articulate the requirements to an IT perspective for solutioning.
• Prior experience leading a team of BAs globally across different expertise functionally
• Prior experience working with providers like Reuters or Bloomberg
• Prior experience in any implementing e-invoicing tools/applications
• This is a hands-on role, which will require:

1. IT delivery plan and follow up for the program, Program governance, Operational working groups and Steering committees
2. Strong functional understanding of Investment banking products and CIB business

Why explore

• An opportunity to work on shaping and delivering the key strategic priorities for one of the world’s largest companies in new and exciting areas
• Engage and influence senior leaders and make a meaningful difference in people’s lives today and into the future
• To invest in a diverse long-term career
• Be recognized for your contribution, thinking, and hard work, and go home knowing you’ve helped the world to progress.
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are looking for an experienced Manager - CTBP, an experienced Finance Professional to join our Commercial Treasury team in Singapore. Reporting to the Director of Commercial Treasury Business Partners, this position is a highly visible and impactful role. The variety of experiences that Commercial Treasury offers makes it an intellectually stimulating and demanding area to work in. In an environment where both markets and the external economy can significantly affect Rio Tinto, you will develop a thorough understanding of the financial markets and will be able to deploy technical treasury skills to help realize business strategy. This role requires robust trade finance and financial assurance skill sets as well as strong relationship and leadership management skills when engaging with senior external financial counterparties as well as internally with commercial, business, and finance leadership. If you're a highly motivated, analytical, results-driven mature finance professional with great communication, intellectual curiosity, and a passion for fast-moving commercially challenging work, this is the job for you.

Reporting to the Director - CTBP, you will:

• Act as the key global treasury partner and advisor to Rio Tinto product groups, commercial functions, strategic business entities, and Finance Business Partners collaborating across organizational stakeholders in Finance, Treasury, Global Services, Legal, and Tax.
• Provide day-to-day advisory and banking/financial market expertise support to the business
• Working with commercial & finance teams to improve cash and working capital focus. Develop strategies and lead evaluation, structuring, and execution of trade finance solutions (e.g. factoring, supply chain finance) to optimize business cashflows and drive commercial value across the financial supply chain in support of business objectives.
• Responsible for developing and managing trade and supply chain finance banking relationships
• Responsible for Trade & Supply Chain Financing including Factoring, Bank Guarantees: identifying needs, advising on sources of funding, delivery of bank services, and ensuring adequate bank facilities are in place to meet the needs of the business.
• Co-manage Global Trade Credit Insurance program with Commercial Credit Risk lead;
• Risk management: identifying, analyzing, and mitigating against financial risks, assisting in, or leading risk management activities.
• Support RT’s digital transformation journey with customers, partners, and vendors by providing competitive banking, payments, financing, and Fintech solutions to support business growth while managing risks.
• Supporting the underlying business as a source of treasury management expertise: understanding how the business works.
• Drive and lead project management that requires cross-group collaboration, distilling complex concepts into clear components, and developing views and recommendations.
• As a treasury/finance expert support Treasury leadership in building a fit-for-purpose Treasury Vision and future state, with a keen eye for continuous improvement as well.

About you

To be successfully considered for this role, you will have:

• Bachelor Degree in Finance, Accounting, Economics, or equivalent.
• MBA, CPA/CA, CTP (Certified Treasury Professional), AMCT (Diploma in Treasury Management), CTFP (Certified Finance and Treasury Professional) or similar preferred.
• At least 10 years of progressive treasury/finance management experience in a large multinational with previous experience working with or on treasury-related issues.
• Displays strong leadership qualities, a team player with the ability to work independently in a fluid and sometimes ambiguous environment; capable of adjusting in both day-to-day and large-scale activities based on new information and developments.
• Sound understanding of trade working capital drivers, contract to cash & purchase-to-pay processes, and their impact on Rio Tinto’s cash flow/liquidity.
• Solid understanding of trade finance solutions (e.g. factoring, supply chain financing, inventory financing, letters of credit discounting, etc.) and various financial assurance instruments.

It will be beneficial if you have:

• Direct relevant experience in corporate treasury is required as the individual is expected to hit the ground running.
• Experience in running strategic business priorities that require collaborating and working across multiple functions, stakeholders, and senior management.
• This role requires a driven and mature individual with a strong ability to understand business requirements from a commercial perspective, display analytical rigor, and structured thought process that can be articulated to internal and external audiences.
• Has held leadership roles of significant scope.
• Some experience or foundational understanding of cross-border trade finance & working capital solutions, and financial assurance is a plus.
• Proven ability to meet or manage deadlines while working on multiple projects.
• Keen eye for process improvement and leveraging technology / digital solutions as an enablement is a plus.

• Lead the development and execution of ARP product strategies, ensuring alignment with business objectives and driving portfolio growth.
• Spearhead digitization efforts, optimizing risk-reward processes and enhancing operational efficiency through innovative solutions.
• Conduct market research and analysis to identify trends and opportunities, while developing targeted marketing materials to drive acquisition channels.
• Provide product training for internal and external stakeholders, fostering strong relationships with channel partners and associations.

Requirements:

• Diploma and above
• At least 3 years of relevant working experience
• Proficient in Salesforce/Business intelligence (BI) tools/analytical software.
• Knowledge of ARP, commercial lending and trade products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities

• Plan, execute and manage insolvency and restructuring engagements such as liquidation, receivership, judicial management, scheme of arrangement, special accountant, debt restructuring and bankruptcy work
• Liaise with internal and external stakeholders such as clients, creditors, debtors, etc. in writing as well as business meetings
• Review financial position, conduct financial analysis and develop turnaround strategies for clients in financial distress
• Participate in business development and client relationship management
• Review and ensure completeness and quality of work and compliance of all statutory and/or regulatory requirements of the engagements
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with at least 2 to 3 years of proven and relevant insolvency experience in PAC firms will be considered for the Senior position. Candidates with more than 3 years of relevant experience may be considered for the Assistant Manager position.
• Strong business acumen and logical thinking / analytical skills
• Excellent verbal and written communication, negotiation, and interpersonal skills.

Job Expectations

• Overseeing and ensuring that hotel operations run smoothly.
• Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
• As a leader, nurture a high-performance culture within the Front Office department.
• Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
• Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
• Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
• Identifying and implementing ways on how to improve organisational effectiveness.
• Ensuring maximum utilisation of rooms to boost the revenue for the organisation.

Requirements

• O-Levels or equivalent.
• At least 5 years’ of relevant experience in hotel operations and management.
• Able to work rotating shifts, weekends and Public Holidays.
• A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
• Knowledge in Opera System.
• Able to lead the team and drive results.

Our client is a global B2B distributor of electrical products and services, specializing in Indirect Materials (IDM), particularly MRO products and cleanroom supplies.

• Drive revenue and margins in customer accounts by meeting EBIT and working capital goals.
• Develop Key Account Management Plans to enhance short- and long-term EBIT and working capital.
• Manage service agreements to surpass performance KPIs and achieve cost savings.
• Ensure daily operations run smoothly and pricing is up to date.
• Analyse data to monitor performance, conduct reviews, and implement improvements.
• Work with internal teams to provide excellent customer service and foster teamwork.

Requirements:

• Bachelor’s Degree in Business Administration or Supply Chain Management
• At least 4 years of experience in Logistics and Customer Service sector and proven experience in account management or sales
• Good knowledge in financial concepts including working capital and EBIT
• Excellent leadership, communication and organizational skill

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303