Total 93,242 customer service manager job vacancies in Singapore

Job Description

• Develop, implement, and drive compliance of IT General Controls throughout UTAC Organization (multi sites and multi system environment) through corporate policies, processes, standards, procedures, and technologies.
• Ensure compliance for Information Security and IT & SAP Controls as required by UTAC customers and external third-party audit firms.
• Coordinate and support internal & external audits, assessments, and certifications for UTAC, hosting auditors/examiners/testers and arranging documentation, requests, interviews, management responses, remediation plans and requisite tracking and reporting.
• Independently liaise with cross functional teams across all UTAC sites on ITGC & SAP matters and best practices.
• Develop and report on key activity- and performance indicators concerning ITGC and Cybersecurity for UTAC.
• Plan and conduct a quarterly ITGCs compliance check across various UTAC systems and sites.
• Stay abreast of emerging threats, vulnerabilities, and technologies in the cybersecurity landscape and recommend proactive measures to mitigate risks.
• Able to respond to critical cybersecurity threats triggered by Security Operations Centre (SOC) or external threat alert sources, and coordinate and lead the Sites to respond to the threats.
• Conduct forensic investigations and root cause analysis, to determine the cause and extent of security incidents, while identifying corrective actions required and preventive measures.
• Review system hardening checklist and execution performed by the Corporate and Sites IT.
• Participate in vendor evaluation for IT or security related initiatives.
• Develop, schedule and coordinate to deliver employee training and awareness program for information security as required, including IT advisory broadcasts.

Requirement

• Degree in IT, Computer Science, Engineering, or related discipline
• Minimum 5 years’ experience
• Experience in IT Audit, SAP Controls, Information Security, and cybersecurity solutions / tools.
• Knowledge in SAP Security Audit guidelines and proven experience in testing SAP Controls is a must.
• Experience in manufacturing environment preferably in semiconductor manufacturing preferred.
• Certification of CISA, ISO27001 preferred.
• Certifications of CISSP, CISM desirable
• Good verbal and written communication skills to relay IT Security Policies and Procedures

Responsibilities:

• Provide counselling, programme and case management services
• Conduct talks, workshops and training etc

Requirements:

• MUST possess minimum Degree in Social Work
• 3 to 5 years of experience in social work / counseling
• Preferably with specialist skills training in family violence, family and marital therapy
• Good communication & interpersonal skills

Work Location: Woodlands

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

• Attend to patients enquiries.
• Scheduling and registering patients for appointments.
• Providing assistance to patients.
• Handle feedbacks and complaints.
• Other duties as assigned by superiors.

Job Requirements:

• Min. GCE 'N' / 'O' Levels and above
• Relevant experience will have an added advantage

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Roles & Responsibilities

Job Descriptions:

• Manage factory logistics of warehouses and delivery in order to develop strategies to improve the speed of orders, quality and to reduce costs in last-mile delivery and installation services

• Develop and maintain periodic reports and KPIs

• Design and implement business strategies, plans and procedures to have a seamless logistics operations

• Process optimization and identify value-added service areas

• Collect and analyze relevant data (e.g. operational, vendor, market research or payment gateway reports), drawing actionable insights for business decision-making and process improvement

• Participate in business expansion activities (Proposals, investments, corporate alliances, etc.)

• Support business set-up and problem-solving.

• To sustain motivation and improvement initiatives within the organization.

Job Responsibilities:

• Factory fulfilment and last-mile delivery efficiency to increase operating margin

• Support to set up standard policy, cost structure and templates

• Benchmark best practices and share them with subsidiaries

• Develop proposals and formal responses

• Manage relationships with partners/vendors to secure cost and operation competency

• Organize and assess improvement opportunities

• Manage monthly business reviews

• Manage database of business opportunity and vendor pool, including information on scope, size, capabilities, cost, reliability, etc.

• Ensure smooth data flow until the order fulfilment and delivery

Job Qualifications:

• Proven experience in logistics projects/operations with Market place / Logistics Company

• Hands-on experience in aspects of logistics, from order management, warehousing, last-mile delivery and customer service

• Experience in new start-up operations set-up will be a plus

• Strong proficiency in warehouse and delivery operations

• Comprehensive understanding of supply chain management

• Able to sense urgency and know when to escalate for assistance

• The ability to identify network inefficiencies and opportunities for reducing operating expenditure

• The ability to deliver results within defined financial parameters

• Bachelor's degree in logistics or transport management or equivalent working experience

Working hours : 9-5pm , 6 days workweek

Role

Offer IT Services and Solutions to customers

Job Scope

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices
• Ability and desire for sales job with a confident and determined approach Matured, proactive and able to work independently with minimal supervision
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment
• Be cost consciousness, positive and enthusiastic. Confident yet reassuring manner with clients always
• Be well-organized skill and persistence in completing tasks on time, pleasant and highlycustomer oriented
• Responds quickly to customers and demonstrates efficiency
• Good presentation skills and time management
• Good independent, coordination and interpersonal skill
• Good telephone and face-to-face personal skills are essential

Other Skills

• Privy to confidential information held on our databases and must exercise discretion
• Confident to deal with several things at any one time and constantly re-evaluate priorities.
• A polished appearance is necessary when meeting with clients
• Occasional overtime may be required as per management’s request
• Bilingual, strong command of English and spoken mandarin would be advantageous

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Description:

• Execute technical aspects for diesel genset sales in APAC.
• Advise sales engineering on plant design and best practices.
• Manage orders from sales to execution with Project Managers.
• Coordinate with internal teams, suppliers, and contractors.
• Provide technical documentation to customers.
• Ensure compliance with customer requirements.
• Finalize balance of plant design and integrate scopes.
• Support subsidiaries/partners on technical topics.
• Deliver technical presentations and training.
• Stay updated on relevant technical standards.

Requirement

• Min. degree in Mechanical or Electrical Engineering.
• Minimum 5 years experience in diesel/gas engine/genset or Power Generation industry.
• Hands-on experience in project management, site installation, and commissioning of diesel gensets.
• Proficiency in engineering calculations and electrical power systems.
• Knowledge of switchgear and electrical power protection is a plus.
• Strong understanding of Asian cultures and business practices.
• Excellent team player with proactive communication skills.

If interested, please telegram you resume [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

Recruitment and Selection:

• Develop and implement effective recruitment strategies to attract and hire qualified candidates.
• Manage the end-to-end recruitment process, including job postings, screening resumes, conducting interviews, and making job offers.
• Maintain recruitment records and ensure compliance with relevant employment laws and regulations.

Employee Relations:

• Foster positive employee relations by addressing employee concerns, resolving conflicts, and providing guidance on HR-related issues.
• Implement and enforce company policies and procedures, ensuring compliance with employment laws and regulations.
• Handle disciplinary actions and grievance procedures, in accordance with company policies and legal requirements.

Performance Management:

• Develop and implement performance management systems to set clear goals and expectations for employees.
• Conduct regular performance reviews, provide feedback, and assist in creating development plans.
• Identify and address performance gaps and provide coaching and support to improve employee performance.

Training and Development:

• Identify training needs and develop training programs to enhance employee skills and knowledge.
• Coordinate and deliver training sessions on topics such as compliance, leadership, and professional development.
• Support career development initiatives and succession planning within the organization.

Compensation and Benefits:

• Administer the compensation and benefits programs, including salary administration, bonuses, incentives, and employee benefits.
• Conduct benchmarking and research to ensure competitive compensation and benefits packages.
• Stay updated on relevant market trends and implement necessary adjustments to maintain competitiveness.
• Review of insurance vendor’s quotation on yearly basis.
• Manage and administer staff insurance claims.
• Provide advice, assistance and follow up on all staff insurance claims matters.

HR Administration:

• Maintain accurate and up-to-date employee records, including personnel files, attendance, and leave records.
• Prepare HR-related reports and analytics to support decision-making processes.
• Ensure compliance with all legal requirements related to employment and HR practices.

Qualifications:

• Candidate must possess at least a Diploma in Human Resources Management, Business Studies/Administration/Management, or equivalent
• At least 5 years of working experience in the related field is required for this position
• Strong knowledge of employment laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to build relationships and work effectively with employees at all levels of the organization.
• Solid organizational and time management skills.
• Proficiency in HR software and systems.
• Excellent team player.

Job information:

• Full-time, 5 days work
• Office hours: 9 - 6pm
• Location: Next to Tai Seng MRT
• Collaborative work culture

Job Description:

• Prepare of Work Progress / Site Arrangement / Attending Site Meeting & Governments Authorities like MOM, NEA, BCA, LTA, NPark, PUB
• Overall responsible for implementing Safety and Health management system at the site.
• Participate in the Company’s Occupational, Health & Safety Management program and provide support to the safety personnel at site for the implementation of OHS programmes
• Ensure site personnel are familiar with the OHS programme & regulations.
• Ensure that risk assessment is carried out for all work activities prior to the work commencement.
• Implement PTW for high risk activities and approve PTW submitted.
• Chair the Site Workplace Safety and Health Committee meeting and site coordination meeting.
• Take disciplinary action to prevent violations of safety regulations
• Assign work and responsibility to engineer, foremen, safety supervisor and subcontractor.
• Ensure that safety is planned into all operations.
• Review all working methods and process, both new and existing to see that all safety provision /precautions are met.
• Ensure prompt corrective actions taken to remove any unsafe or unhealthy work conditions and acts found.
• Plan, monitor and control project progress. Prepare of master programme / catch-up programme

Requirements:

• Minimum 5 years of relevant experience in Project Management; Cyclical Work such as New Project, Addition & Alteration, Repairs & Redecorations and Fitting Out Works - Landed Properties / Apartment
• Construction Safety Course for Project Manager / Risk Management / Advance Certificate in Workplace Safety & Health / Formwork Supervisor / Lifting Supervisor / WAH cert
• Fully Understand Structural, Arch, M&E, Responsible to check all the Coordination Drawing
• Class 3 Driver License Preferred
• Able to Work under Tight Timeline and Handle Multiple Sites
• Sound knowledge of Construction Industry
• Able to attend meetings and handle clients + consultants.

Job Description

The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.

The job will require providing the quotation, sales follow, sales forecast,and sales presentation.

Generate and review sales quotations,order processing and invoicing.

Review customer sales orders,proposals, purchase orders, andrelated information.

Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.

Generate price list for sales team,based on information from principals.

Monitor & update sales team with relevant information from principals.

Effectively engage with externalcustomers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.

Provide admin support where necessary. e.g. filing, data entry,retrieval of documents, or any other duties assigned.

Job Requirements

Two years of relevant working experience in a manufacturingenvironment.

Excellent communication andinterpersonal skills.

Able to multi-task and work withminimal supervision.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope

• Function as main point-of-contact between the Team and client.

• Lead, manage and coordinate the performance and delivery of the scope indicated in the Contract.

• Ensure that the KPIs and Contractual SLAs are met.

• Oversee strategic deployment of manpower, where necessary, timely leadership support and commitment.

• Manage and ensure that any potential changes to scope of work are discussed, documented and agreed.

• Manage the daily operations of the project and performance of the team(s)

Job Requirements

• Degree in Business Administration, Accounting, Finance or equivalent

• At least 5 years of experience in operations, with at least 2 years of management experience

• Experience in public sector grants and claims processing would be an advantage

• A strong team player with good supervisory, people management and communications skills

• Strong problem solving and critical thinking skills

• Possess strong interpersonal and communication skills, business acumen, and high level of integrity to serve the stakeholders

• Proficient in Microsoft Word, Excel and PowerPoint

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi.

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, in Business Management, Supply Chain Management or equivalent
• 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.
• Excellent communication skills, both written and verbal in English. Required Korean language expertise: Able to read, write and converse in Korean.
• Proficiency in MS Office -- Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer-centric mindset
• Goal-oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross-functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary

The Manager, Account Operations will be responsible for developing, maintaining and expanding relationships with customers. Provide dedicated product or commodity support to UCT manufacturing sites and customer. This position requires a versatile and driven individual with broad business acumen and excellent verbal/written communication skills. Manage projects/orders using customer perspective, typically from initiation through delivery. Coordinate and adept with cross-cultural business relationships and flexible hours dictated by international business. Manage progress measurement activities for specific projects to completion both on time and within tolerable risk levels to both UCT and customer.

Essential Duties And Responsibilities

• Works closely with CBO team and attend regular production meetings to manage customer expectations and escalations.
• Lead and participate in cross functional teams to identify delivery risk to customer
• Develop and monitor risk mitigation strategies, and coordinate root cause corrective actions
• Lead and participate in projects to resolve problems or to support continuous process improvement
• Develop timely reports and key performance indicators to identify/monitor material delivery challenges
• Ability to analyze and utilize data in decision making, achievement of business objectives, and driving best quality solutions, practices and policies. Ability to work on a large set of issues and projects at the same time
• Escalate gaps and unattended risks and issues until resolved
• Responsible for defining, developing, and commercializing new projects (customers / applications) within the segment / application strategy, the ambition of the product line and focal points within segment and application.
• Responsible for leveraging and coordinating efforts for his/her projects at the account level.
• Responsible for positioning new value propositions at his/her target accounts for commercial development and for communicating value propositions to the market.
• Develop relationship map of key organizations in the value chain, increasing coverage/ networks within the accounts’ organizations focusing on engineering, technology, id and sales.
• Responsible for providing sales forecasting monthly or as required
• Communicate via written and verbal reports weekly and monthly on progress and issues at Account with recommendations as to next steps needed at the account.

Knowledge, Skills And Abilities

• Ability to lead without having the authority
• Sense of urgency
• Process orientated
• Effective communicator within all levels of the organization (internal / external)
• High level of emotional intelligence
• Strong operational acumen
• Analytical thinker for problem solving
• Execution excellence & accountability
• Demonstrated persistence and tenacity
• Ability to prioritize projects and respond to customer needs
• Experience in a matrix organization, experience working with colleagues.
• Skills, experience and training in product management and finance; and additional background in sales, technical service, and application development.
• Strong verbal and written communication skills
• Strong Excel and PowerPoint skills

Educational/Certification Requirement

• BS in Business, engineering or equivalent
• MBA preferred

Experience Requirement

• Minimum 8 years relevant experience in the field of sales, account management and/or business development.
• Minimum of 8 years’ experience in a manufacturing environment
• Experience leading cross functional teams
• Ability & willingness to work at all levels of the organization to get the job done.
• Analytical, with good judgment, business sense, and problem solving skills.
• A strong negotiator who is able to identify customer’s needs and persuasive in presenting ideas.
• A team player, able to work interdependently

Business Travel

• Willing and able to travel Internationally to support customer meetings, training and internal meetings, as required

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Sales Manager - Power Burners SE Asia Region will be responsible for developing the power burner business in SE Asia from initial customer contact through to order and project implementation, supporting our project execution team. Proposals may involve small components or multi-million pound contracts. This requires a flexible, conscientious, hard-working and focussed individual who likes to work in a challenging environment and often to tight deadlines. The role requires a strong 'all round' engineer with a strong commercial understanding to evolve enquiries from initial enquiry to proposing technical solutions to negotiating commercial contracts.

Responsibilities include:
• Identifying business opportunities.
• Initiating customer contact and developing prospects into enquiries.
• Evaluation of customer enquiries and to develop work scopes. This may involve equipment
supply or site service activities.
• Visits to customer plants and site surveys. Problem solving where needed.
• Developing competitive or innovative solutions to meet customer requirements.
• Obtaining supplier pricing and preparing project budgets.
• Liaising with outside salespersons/ agents, project engineers, purchasing, logistics and manufacturing.
• Proposal follow up and clarifications.
• Presenting and defining concepts to customers.
• Reviewing and negotiating commercial terms and conditions.
• Commercial negotiations / closing orders.
• Working within Zeeco HSE and Quality systems.

The Candidate:
• Has a good technical or engineering qualification
• Experience within the oil and gas industry , Power , Pulp and Paper , Chemical and Pharma etc and also with Boiler OEM
• Experience of selling projects in SE Asia region
• Some experience of combustion equipment would be an advantage but not essential.
• Mechanical or process engineering background, ideally with some practical commissioning or site experience
• Flexible, hard-working, team player
• Self-starter with the ability to work on own initiative
• Able to work under pressure to tight deadlines
• Good at problem solving with the ability to think laterally
• Willing to and go the extra mile
• Willing to travel within SE Aias region , Typically 2-3-day trips
• Ability to communicate at all levels with good telephone skills and good writing skills.
• Good meeting and presentation skills. The role could involve presenting to large audiences.
• Computer literate.
• A knowledge of more than one language would be an advantage.

POSITION TITLE

TECHNICAL MANAGER

JOB SUMMARY

The Technical Manager job involves a blend of technical expertise and managerial responsibilities. This role involves providing technical support, managing projects, and supervising technical staff to ensure efficient and effective operations.

KEY RESPONSIBILITIES

· Manage all the Coating Advisors, including assigning tasks, providing guidance, and assisting in performance evaluations.

· Provide technical support to internal teams and external clients, resolving technical issues and inquiries in a timely manner.

· Attend and do reporting during the technical meeting with Japan HQ team.

· Assist in the preparation and issuance of technical reports, documentations, and presentations in English and Japanese languages.

· Issue technical information in English and Japanese

· Paint performance analysis and consideration

· Assist and suggest in the development of paint formula to R&D in Japan headquarters

· Ad-hoc technical duties as deemed necessary

QUALIFICATIONS

· Bachelor’s Degree in a relevant technical field (i.e. Engineering, Chemistry)

· Ability to explain the technical analysis to customers in English and/or Japanese

· Have knowledge in Microsoft Office (Excel, Word, Outlook)

· Previous related experiences background is highly recommended

· Attentive to detail, accurate and well organized

· Cooperative and willing to assist others and can work in a team environment

· Ability to communicate both verbal and written in a professional manner

COMPANY OVERVIEW

Kansai Paint Marine Singapore is the branch office of Kansai Paint Marine Japan, with its headquarters located in Tokyo, Japan. With remarkable 104-year legacy as an innovative company, we ranked as one of the top 3 companies specializing in commercial, residential and marine paint within Japan. Since our establishment in 2006 at Tuas, our Singapore branch has been serving customers around the region, specializing in the marine paint industry.

OTHER INFORMATION

Work Timings: 8AM – 5PM (Mondays – Fridays)

Transport: Pick-up points island-wide

Salary: SGD6,500 – SGD7,500 (Negotiable)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Customer Service Officer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

ROLES AND RESPONSIBILITIES

• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Guide callers in navigating the client website and using the available services
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

REQUIREMENTS

• Minimum 12 months of call center environment
• Education background: Minimum O Level and above
• Multitask – Logging tickets, checking KBs while on the call
• First call resolution expertise to close the call at CSO level.
• Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.
• Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

CUSTOMER EXECUTIVE

TP Aerospace is a very fast growing and dynamic company operating in the aviation industry. With headquarters in Copenhagen and eight sites spanning from Orlando to Melbourne, we operate in a highly global environment

We are looking for a team player to take up the role as Customer Executive and be responsible for dealing with all our APAC contract customers, securing that we deliver Wheels and Brakes for the customers Aircraft in accordance with requirements.

RESPONSIBILITY

Working from our office in Singapore, be responsible for general customer support, assuring smooth-running of assigned programs.

YOUR TASKS

Your tasks will revolve around the daily operation of our customer programs in strict accordance with the company’s high-quality standards. This includes:

• Processing exchange and lease orders.

• Processing replenishment orders in a timely matter.

• Filing transactions in the company’s IT system, Quantum Control.

• Arranging and following through on pick-up and deliveries between program customers and TP Aerospace’s facilities.

• Coordinating with the quality department and Repair and Asset Managers on warranty cases together with the Program Manager.

• Reporting to management as required.

YOUR PROFILE

• You are Singaporean.

• You probably have 2-3 years of experience from a similar position.

• You are service minded, a team-player and have great interpersonal skills.

• You are a responsible person with high work ethics, and you thrive in a high-pace environment.

• You pay attention to details and have problem solving abilities.

• Experience with customer service is an advantage but not a requirement.

• You know your way around a computer and have solid working knowledge of MS Office. Expert level in MS Excel would be an advantage.

• You are fluent in spoken and written English

EXCEL THE FUTURE

We committed to equal opportunities for every employer regardless of race, gender, age, backgrounds and cultures. We believe in life learning, professional development, empowered to our staff and opportunity to exceed individual potential for his/her career with us. The management builds the culture of respect and appreciation that make the ultimate present environment.

HOW TO APPLY

Please follow the link to send us your motivated application and CV. ONLY SHORTLISTED WILL BE NOTIFY.

We will conduct interviews throughout the process and reserve the right to close the vacancy before the deadline in case we find the right candidate.

Responsibilities:

• Manage all warehouse activities in compliance with company’s policies and vision.
• Partner with 3PL providers to oversee receiving, warehousing, distribution, and maintenance operation.
• Initiate, coordinate, and enforce optimal operational policies and procedures.
• Adhere to all warehousing, handling, and shipping legislation requirements.
• Manage stock control and reconcile with data storage system.
• Lead and manage warehouse security measures to keep KCR certification.
• Prepare annual budget, reports, and statistics (IN/OUT status report, dead stock report etc.)
• Receive feedback and monitor quality of services provided.
• Liaise with clients, suppliers, and transport companies.
• Manage, lead and mentor a team.

Requirements:

• Degree in Logistics or equivalent with 5 years of experience in relevant field as a manager.
• Expertise in warehouse management procedures and best practices.
• Expertise in handling 3PL vendors.
• Proven ability to implement process improvement initiatives.
• Oracle or SAP system experience will be an added advantage.
• Strong knowledge of warehousing Key Performance Indicators (KPIs).
• Good leadership with supervisory experience in leading a team.
• Strong in decision making and problem-solving skills.

Additional:

• The job focus is warehousing, handling, and shipping registration.
• Must understand the classification of the goods/parts shipped.
• Will have to stand-by for urgent duty such as Saturday/Sunday observations when necessary.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24091

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Job Summary:

As the Operation Officer at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. You’ll look after the safety and well-being of the residents in our shelter, ensuring day-to-day operations run smoothly so that our beneficiaries always have a safe space to return to and rest.

Key Responsibilities:

Client Supervision

• Provide administrative and operational support in overall shelter operations.
• Handle day-to-day general queries from shelter residents.
• Assist in the admission and orientation of new shelter residents.

Conflict Management

• Manage general disputes that may occur between co-living shelter residents.
• Respond to incidents within shelter units, such as de-escalating crisis situations, and notify Operation Executive / Senior Operation Executive for the next action step.

Workplace Safety and Health

• Support the maintenance of the security, health, and safety of the shelter environment.
• Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance.
• Enforce shelter rules and conduct shelter inspections for compliance with shelter rules.

Administration

• Collect statistics for monitoring and evaluation of activities and programmes of the shelter.
• Perform and assist in data entry for client and operational records.
• Collect and maintain records of payments from clients for shelter fees and utilities.
• Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to the Operation Executive / Senior Operation Executive.

Competency Requirements:

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Self-motivated individual with the ability to work independently.
• Physically fit for general work

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum GCE ‘N’ Level / ‘O’ Level / Nitec Certification in related disciplines
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

• S$3,500 Higher + Attractive Incentive + Monthly Transport Allowances + VB + AWS
• 5 days work week
• US MNC
• Minimum 3 years of Sales Experience in Food industry or relevant
• Understanding of marketing and negotiating techniques

Our client who is focused on foodservice, the business comprises a mix of well-established leading and rapidly growing market positions is looking for suitable candidates to join their growing business as Sales Executive (Food Service)

RESPONSIBILITIES:

• Identify new business opportunities and execute sales strategy to secure new customers
• Maintain good customer relationship with customer to increase sales growth
• Attend to customer enquiries/ issues and resolve in a timely manner
• Achieve monthly sales target as KPI set
• Work closely with the Sales Manager, Executive Chef, Procurement, Brand and Marketing team on the various branding development and marketing support for different customers based on their requirements
• Develop professional rapport with the customers and build positive brand loyalty
• Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
• Canvassing new potential customers via cold calling, networking etc
• Collaborate with brand and marketing team to perform market research to understand the various trends, competitive analysis
• Possess good product knowledge in the foodservice industry

REQUIREMENTS:

• Minimum 3 years of Sales Experience in Food industry or relevant
• Minimum Diploma education level
• Thorough understanding of marketing and negotiating techniques

OTHER INFORMATION:

• Location : Clementi
• Working hours : · Monday - Friday : 8.30am to 5.30pm
• Salary :S$3,500 Higher /Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan, at Whatsapp at +65 8911 6546 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!