Join Our Team as a Customer Service & Administrative Assistant!

Are you a people person with a passion for delivering excellent service? Do you thrive in a fast-paced environment and enjoy helping others? We are looking for a motivated Customer Service & Administrative Assistant to join our dynamic team!

What You'll Be Doing:

• Welcoming Walk-ins: Be the friendly face our customers see when they walk in, guiding them through inquiries and helping them with the registration process.
• Assisting Online & Phone Inquiries: Handle phone calls and online registrations with professionalism and a customer-first attitude, ensuring smooth and efficient service for all our clients.
• Administrative Support: Provide key administrative support within the customer service department, helping to keep things running smoothly and efficiently.

What We're Looking For:

• Educational Qualifications: At least GCE ‘N’ Level or equivalent.
• Customer Service Experience: A minimum of 1 year of experience in customer service or a frontline role where you’ve honed your communication and problem-solving skills.
• Bonus Points for Microsoft NAV Knowledge: Experience with Microsoft NAV (Navision) software is an advantage, but not required—we’re happy to train the right candidate!
• Flexible Schedule: Enjoy a 5-day work week, including weekends (with your choice of off days on Mondays/Tuesdays or Thursdays/Fridays).
• Multiple Locations: We have openings at Bukit Batok, Macpherson, Woodlands, and Lok Yang, Tuas—choose the location that’s most convenient for you!

Why You’ll Love Working with Us:

• Dynamic Environment: Be part of a team that values collaboration, efficiency, and providing top-notch customer service.
• Growth Opportunities: Whether you're looking to develop your skills in customer service or administration, this role offers the chance to grow and expand your career.
• Supportive Team: Work with a group of friendly and dedicated professionals who are committed to creating a positive and rewarding work environment.

Highlight on Benefits

• Located at Bukit Timah (near Beauty World MRT)
• Flexible working arrangements
• Completion bonus

Job Description

Reporting to the Finance Operations Team Lead, this role will be responsible for supporting the Finance team on administrative tasks to support finance deliverables and day to day operations. In this critical role of a dynamic growing business, it is an opportunity to gain exposure to finance operations in construction industry and gain experience in Accounts Payable.

Below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in role.

• Day-to-day operational tasks including account payables, accounts receivable's and bank reconciliation functions.
• Maintain accurate and thorough finance data records
• Support in any other ad-hoc duties as required by the team
• Adherence to safety in the workplace
• Other administrative scope such as scanning and filing of documents

The ideal candidate should have:

• Diploma graduate in accounting and finance or its equivalent
• Min. 1 year of experience in accounting & finance role
• Detail orientated with a strong professional pride in ensuring tasks are delivered accurately and on-time
• A team player, with a positive proactive approach to managing tasks on hand.

**Location:** Hillview Terrace, Singapore

**Job Description:**

Are you tech-savvy and eager to learn? We’re looking for an IT Support Assistant to help with our daily operations. This is a fantastic entry-level opportunity for someone who is interested in developing their skills in information technology while contributing to a positive learning atmosphere.

**Key Responsibilities:**

- Assist in maintaining and troubleshooting computer systems and equipment.

- Provide technical support with software and hardware issues.

- Help set up and maintain audio-visual equipment.

- Support daily IT operations.

- Collaborate with the IT team to ensure all IT technology is functioning.

**Qualifications:**

- A genuine interest in technology and a desire to learn.

- Ability to work well in a team-oriented environment.

- Problem-solving mindset and willingness to tackle new challenges.

**No Experience Required!**

We believe in nurturing talent and are happy to provide on-the-job training. If you have a passion for technology and a willingness to learn, we encourage you to apply!

**Why Join Us?**

- Work in a dynamic and supportive environment where your contributions matter.

- Gain valuable hands-on experience in IT support.

- Opportunity for growth and development.

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

· Answer telephone calls, and schedule patient appointments

· Answer queries about the clinic.

Administrative Duties:

· Obtain, key and maintain patient data records

· Provide clear guidance on basic clinical procedures

· Assist in patient health insurance claims process

· Assist in online billing system and claiming for panel insurances

· Manage internal and external communications

· Arrange hospital admission, laboratory, and imaging services when required

· Assist in the mediation process between patients and healthcare providers

· Manage the clinic's inventory count and assist to order stock and supplies when low.

· Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties:

· Dispensing of medications

· Financial counselling

· Chaperone/Accompany the Doctor during consultation when required

· Ensure the safety and cleanliness of the premises and consultation rooms

· Sterilize medical equipment and sanitize designated areas.

Job Requirements:

· Minimum ‘O' Levels or equivalent

· Relevant experience in clinic / healthcare setting preferred.

· Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public

· Excellent written and verbal communication skills.

· Excellent organizational skills to ensure that quality services are provided.

· Knowledge of procuring supplies and equipment.

· Proficient in billing and negotiating with suppliers and vendors.

· Computer literate/savvy

· Able to work on weekends

• This position reports directly to the CEO.
• Requires minimum of 5 years of experience doing administrative and office management related works.
• Issuance of tax invoice and chasing of payment.
• Working hand in hand with the finance department to ensure all account related matters are in order.
• Well-versed in shipment procedures to carry out clearance of imports.
• Able to multi-task and work under tight deadlines.
• Good communication skills and able to correspond with different stakeholders including clients, suppliers and financial institutions.
• Good employee benefits including medical and dental will be provided.
• Training, upgrading and opportunity for growth is provided.

The Accounts Executive will play a critical role in managing and maintaining financial records, ensuring accuracy, and assisting with financial planning and analysis. The ideal candidate will have a strong understanding of accounting principles, excellent organizational skills, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Maintain Financial Records: Accurately record and update financial transactions, including accounts payable and receivable.
• Invoice Management: Prepare, process, and follow up on invoices, ensuring timely payments.
• Reconciliation: Reconcile bank statements and ensure the accuracy of financial data.
• Reporting: Prepare financial reports and statements, including balance sheets and income statements.
• Budgeting: Assist in budgeting and forecasting activities to support financial planning.
• Auditing: Assist with internal and external audits, providing necessary documentation and information.
• Compliance: Ensure compliance with financial regulations and standards.
• Support: Provide support to the Accounts Manager and other team members as needed.

• Provide general administrative support to Sales Department
• Attend to inbound calls and liaise with customers and vendors on sales related matters
• Maintain proper filling, correspondence and records
• Other ad-hoc duties as assigned

Requirements:

• Minimum GCE ‘O’ level with 2 years of administrative experience in any field
• Proficient in Microsoft Office
• Good communication and interpersonal skills

Job Position: Programme Executive

Permanent Full- time position

About Unlocking ADHD

Unlocking ADHD (UA) is a purpose-driven organization dedicated to supporting individuals with ADHD and their families through community engagement, advocacy, and accessible services. As we expand our impact, we are looking for a passionate and dynamic Programme Executive to join our team.

Role Overview

The Programme Executive will play a key role in planning, implementing, and evaluating UA's programs and services. This position involves close collaboration with stakeholders, volunteers, and the community to ensure our initiatives effectively address the needs of individuals with ADHD.

Key Responsibilities

Program Management

· Plan, execute, and monitor UA’s programs, including workshops, webinars, and peer support group hangouts.

· Moderate online Facebook and Discord support group.

· Ensure programs are aligned with UA’s mission and meet key performance indicators (KPIs).

· Coordinate scheduling, logistics, and participant engagement for all events and programs.

Stakeholder Engagement

· Liaise with ADHD professionals, educators, and community partners to ensure quality program delivery.

· Work closely with volunteer to support UA events.

· Build and maintain relationships with UA’s stakeholders, ensuring their needs are met and feedback is incorporated.

Outreach and Advocacy

· Support marketing efforts to promote programs and increase participation through social media, email campaigns, and community outreach.

· Represent UA at events to raise awareness and advocate for ADHD-related issues.

Administrative Support

· Track program budgets, attendance, and outcomes for reporting and analysis.

· Provide regular updates and reports to the General Manager.

· Maintain a database of program participants, feedback, and resources.

Impact Evaluation

· Gather and analyze participant feedback to measure program success and identify areas for improvement.

· Assist in preparing impact reports to showcase UA’s contribution to the ADHD community.

Grant Writing

· Assists in programme development and grant writing.

· Familiar with Logic model and theory of change in articulation programme proposal

Requirements

Qualifications & Skills

· Diploma or Degree in Social Work, Psychology, Education, or related fields.

· Minimum 1-2 years of experience in program management, event coordination, or community work (experience with non-profits or ADHD-related work is a plus).

· Strong organizational and multitasking skills with attention to detail.

· Excellent interpersonal and communication skills (both written and verbal).

· Proficiency in MS Office and familiarity with project management tools.

· Ability to work independently and as part of a small, dynamic team.

Attributes

- Passionate about UA’s mission and supporting the ADHD community.
- Creative problem-solver with a proactive approach.
- Empathy and patience when working with diverse groups of people.

What We Offer

- A supportive and inclusive work environment with opportunities to make a meaningful impact.
- Professional development and training to grow your skills.
- Flexible work arrangements and team camaraderie.

How to Apply

Interested candidates are invited to send their resume and a cover letter explaining their interest in this role to [email protected] by 6 Dec 2024.

Job Scope

· Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.;

· Prepare timely month-end and year-end financial and management reports for subsidiaries;

· Consolidate accounts and ensure compliance with accounting standards;

· Assist in group consolidation reports;

· Manage timely closing process and reconciliations, including for intercompany transactions;

· Ensure compliance with relevant statutory, regulations as well as corporate policies.

· Liaise with auditors on audit and tax queries;

· Liaise with banks on banking transactions;

· Support the operational teams in maintaining strong vendor relationships.

· Other ad-hoc assignment

Job Requirements:

· Diploma in Accounting & Finance or equivalent;

· At least 2 years of experience in accounting & finance;

· Strong understanding of accounting principles;

· Ability to work in a dynamic environment;

· Ability to work independently with a high degree of accuracy and efficiency;

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

Responsibilities and Duties:

Specific

Main Duties

• Plan, develop and manage the Palliative/ Activity Programmes.
• Schedule volunteer/expert facilitator- run activities on a weekly basis.
• Ensure smooth implementation of programme.
• Evaluates programme effectiveness and analyses results. Recommends and takes appropriate actions when needed to improve the programme.
• Allocate appropriate resources, volunteers and expert facilitators to run the activities.
• Monitor patients’ safety and well-being during the activities.
• Run groups with volunteers/ assistant (when applicable).

Administrative Duties

• Prepare reports on programme activities, progress and status to management.
• Yearly planning and budgeting.

Education and Training

• Supervise and train volunteers and provide administrative support to volunteers/ expert facilitators, when needed.

Job Requirements:

• Diploma in Business-related discipline will be an advantage.
• Some basic skills on handling/transferring patients will be an advantage
• Able to demonstrate skills in organization, management and leadership
• Proficient in Microsoft Office (in particular MS Excel)
• Experienced in running groups and working with elderly is an advantage
• Able to establish and maintain positive working relationship with staff, volunteers, expert facilitators and patients, good team player with a customer-focused mindset
• Must be self-directed and able to work independently
• Process good analytical, creative thinking and problem-solving skills
• Experienced in managing volunteers and/or projects is an advantage

• Required to communicate well in response to sales enquiries
• Ability to generate quotations for handling of air/sea and local transportation
• Can liaise with all relevant suppliers and co-ordinate the execution of the job, which wil include the need to monitor the shipments and resource planning
• May be required to work on weekends and public holidays occasionally
• Candidate should ideally be able to multi-task, fast learner, diligent and interested to learn the business

1. Manage our social media pages across all channels to establish brand identity and reputation

2. Create engaging content and social media advertisements for the target audience

3. Post content regularly on scheduled release times for publishing

4. Maintain a secure database of login credentials on all social media accounts

5. Track online traffic click-through rate and monitor, analyse user metrics and engagement

6. Work alongside peers to develop online promotion campaigns and to develop quality and engaging content

7. Ability to multitask and work on deadlines

8. Possess communication and interpersonal skills

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Role Description

• Managing product quality feedback from various sources such as SG team, Malaysia team and oversea Franchisees.
• Ensures product quality across multiple brands and coordinates with internal and external parties to resolve any issues that affect product standards and customer satisfaction.
• Collaborating with suppliers for the credit note request.
• Coordinate with other departments to ensure that the supply chain is functioning smoothly.
• Develop and maintain positive relationships with internal and external stakeholders
• Analyze data to evaluate supply chain efficiency
• Monitor and manage inventory levels for PLC express stores to ensure that the supply chain operates smoothly
• Identify areas of opportunity for process improvements and cost savings
• Develop and optimize supply chain strategies that reduce costs and improve business outcomes
• Any other ad-hoc duties and/or projects assigned by the management

Role Requirements

• Diploma in Business Management, Supply Chain and Logistics or equivalent
• At least 2 years of Product Management experience, preferably in retail industry
• Proficient in Microsoft Office (Excel, PowerPoint, Words etc.)
• Strong commercial acumen and ability to understand what will appeal to customers
• Excellent communication and negotiation skills
• Result-oriented, organized, meticulous with problem solving skills
• High initiative, independent and ability to thrive in a fast-paced and dynamic environment
• Team player: ability to work well with employees at all levels
• A hands-on person that is proactive, driven and resourceful

Highlights:

Job Title: Events & Marketing Executive

Employment Type Full-Time

Job Function: Events Management, Administrative, Marketing, and Sales

Monday - Friday (9am - 6pm)

WFH - 4 days a week

About Us:

TheMeetUpSG Pte Ltd stands at the forefront of excellence and innovation in corporate and MICE (Meetings, Incentives, Conferences, and Exhibitions) event planning and management. We're thrilled to extend an invitation for you to explore the exciting opportunities within our team.

Dedicated to delivering unparalleled customer care, we specialize in crafting unforgettable experiences for corporate events and MICE gatherings. Our mission is to revolutionize the landscape of corporate events through distinctive concepts and award-winning services. If you're prepared to redefine event planning and contribute to extraordinary moments in the corporate world, consider joining us at TheMeetUpSG Pte Ltd. Let's collaboratively shape and create enduring memories in the realm of corporate and MICE events!

About the Role:
Seeking an experienced and passionate Project Executive to support our team. You'll ensure high-quality experiences, serving as the main point of contact for production on all projects. Flexibility, creativity, and attention to detail are essential, with a proven track record in live event production and experiential sales and marketing. A keen interest in sales, exceptional communication, and project management skills, are critical. Join us in creating unforgettable experiences!

You Will Be:

1. Event planning, management, handling onsite operations and event attendance

2. Creation of quotations, invoices and proposals

3. Play an active role in generating leads and contribute to sales efforts

4. Enquiry management & proposal pitching

5. Client management

6. Sourcing and consolidating suppliers and vendors management

7. Designing & creating event and company collaterals

8. Website Development, Content creation & social media management

9. Ad-hoc duties assigned by the management of TheMeetUpSG Pte Ltd.

Qualifications & Requirements:

• Minimum qualification: Diploma and 1 year events experience
• Intrapreneurial mindset, self-motivated and accountable individuals with the ability to work autonomously
• Strong passion for events and marketing, demonstrating enthusiasm for the industry.
• Proven sales acumen with a proactive approach to lead generation and sales efforts
• Strong communication and interpersonal abilities to liaise effectively with clients, vendors, and team members
• Flexibility to attend events on both weekdays and weekends as needed
• Must possess a personal laptop for work-related tasks and responsibilities
• Strong customer service orientation to ensure clients' needs and expectations are met or exceeded
• Detail-oriented approach to ensure all aspects of an event, from invitations to post-event evaluations, are handled meticulously
• Flexibility and adaptability to handle unexpected changes or last-minute adjustments during events
• Excellent organizational and time management skills to handle multiple projects simultaneously and meet tight deadlines

As this role encompasses both project management, operational experience, and a crucial sales component, we are seeking candidates passionate about this industry. You must be comfortable delivering results in ambiguous situations, showcasing your exceptional attention to detail and forward-thinking mindset. Together, we'll create compelling experiences that leave a lasting impact.

Our hiring process typically takes around 5 working days on average, and successful candidates can expect to receive offer letters within a week!

You can find out more about TheMeetUpSG at the following: https://www.themeetupsg.com/

Our Story

At TDConnex, we are more than just a consumer electronics manufacturer; we are a team of innovators, creators, and problem-solvers dedicated to enhancing everyday life through cutting-edge technology. Our journey began with a simple yet powerful idea: to connect people with the future through innovative electronic solutions. Over the years, we have grown from a small startup into a leading global player, all while staying true to our core values of quality, integrity, and customer-centricity. Our story is one of relentless pursuit of excellence, where every product we create is a testament to our commitment to making a difference in the world.

What We Do

TDConnex specializes in designing, manufacturing, and distributing a wide range of consumer electronics that cater to the evolving needs of modern consumers. From smart home devices to wearable technology and beyond, our products are engineered to deliver convenience, efficiency, and style. We leverage the latest advancements in technology to create solutions that not only meet but exceed the expectations of our customers. Whether it’s through innovative features, sleek designs, or intuitive interfaces, our products are built to enhance the way people live, work, and play.

What We Are Looking For

At TD Connex Pte Ltd, we are seeking a dedicated and skilled HR & Admin Executive to join our team at our Singapore headquarter. The ideal candidate will be a meticulous and proactive professional with proven practical experience in both HR and administrative functions. Here’s an overview of what we are looking for:

Human Resources Key Responsibilities:

• Facilitate the recruitment process by coordinating interviews, processing applications, and assisting with candidate communications.
• Manage employee benefit programs (leave, insurance, etc.) and maintain accurate HR records in HRMS.
• Serve as the primary contact for HR-related inquiries and handle onboarding and offboarding processes.
• Support performance management, training, and compliance with employment laws.
• Organize employee engagement initiatives and collaborate on company culture and retention strategies.

Office Administration Key Responsibilities:

• Process staff expense claims and manage office payments and supplies procurement.
• Oversee office maintenance, cleanliness, and liaise with service providers.
• Administer work pass and visa applications, coordinate staff travel, and organize company events.
• Maintain office files, provide general administrative support, and implement office policies.
• Handle ad-hoc related tasks and special projects as assigned by management.

Qualifications and Skills:

• Experience: Minimum of 3 years in HR and administrative roles.
• Qualifications: Diploma or Degree in Human Resources, Business Administration, or related field.
• Technical Skills: Proficiency in HRMS and office administration and office automation software (e.g., MS Office Suite).

Core Competencies:

• Attention to Detail: High accuracy in task management.
• Communication Skills: Strong written and verbal communication.
• Problem-Solving: Effective issue resolution.
• Time Management: Ability to handle multiple tasks efficiently.
• Initiative: Proactive in identifying and addressing needs.
• Ability to Work Independently: Self-motivated with minimal supervision.
• Integrity: Commitment to confidentiality and ethical standards.

What We Offer

We value our employees and offer a supportive and inclusive work environment where you can thrive and grow. We provide competitive compensation, comprehensive benefits and opportunities for professional development.

If you have a passion for HR and office administration and are looking for a role where you can truly make an impact, we invite you to apply and grow with us!

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.

As a Senior Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Lead a team of Jackpot Executives to ensure they provide prompt, friendly and professional service to players.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Reconciliation of daily transactions and cash floats.
• Plan and manage duty roster.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Able to work shifts, weekends and public holidays.
• Basic computer skills.
• Minimum 3 years of working experiences in Jackpot Room.
• GCE O or N Level.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

· Industry/ Organization Type: Healthcare/ Medical

· Position Title: Healthcare Executive

· Working Location: Specialist Clinic (Cardiology )

· Working Hours: Mon–Fri 8.30am–5.30pm; Sat 8.30am-1:00pm

· Duration: Permanent Role

Job Description

To provide general quality patient management pertaining to the non-medical aspect of the clinic Such as:

- Patient registration in the clinic, scheduling of patients’ appointments including sending reminders

- Answering phone/SMS and email queries

- Coordinate booking of investigations, scheduling of procedures with hospitals, labs and other clinics

- Handle payments and prepare submissions for Medisave and insurance claims

- Preparing patients’ medications for doctor to check, and dispensing medication

- Assist in performing treadmill tests, ECGs and hook up Holter monitors, ABPs (training will be provided)

- Assist doctor during consultations / chaperone duties

- Handle patients’ complaints

To provide administrative work for the clinic:

- Maintain and update all patients’ records and in according to standard guidelines

- Assist in the daily running of the clinic and the upkeep of the clinic

- Any other administrative work involving patients’ care / records / the daily operation of the clinic

Job Requirements

· Minimum Diploma graduate

· Diploma in nursing or relevant healthcare major is an advantage but not necessary

· At least 1 year experience in hospital/ medical clinic operation/front desk duties

- Experience in submission of insurance and Medisave claims

· Proficiency with Plato and computer work

· Ability to speak additional languages besides English is an advantage

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.

1. Customer acquisition: BDEs are responsible for finding new clients and convincing existing clients to continue to work with the company.

2. Lead generation: BDEs generate leads and keep them interested until they reach the bottom of the sales funnel.

3. Negotiation: BDEs negotiate contracts and agreements with clients and suppliers.

4. Project management: BDEs oversee projects in the company.

5. Communication: BDEs interact with clients and business partners to promote good relationships and develop a rapport with their team.

6. Organizational skills: BDEs may work with multiple clients at once and need to maintain progress reports.

7. Market trend analysis: BDEs analyze the current market and business trends to create plans to boost up the business.

Position Overview:

We are seeking a proactive and dynamic Learning and Development Executive to join our team at LAN ZHOU WU FU PTE.LTD , a leading traditional Chinese F&B company in Singapore. This position plays a critical role in fostering a positive work environment and enhancing employee growth. The ideal candidate will manage onboarding, orientation, and continuous learning and development programs while contributing to HR operations to ensure a well-supported workforce.

Key Responsibilities:

1. Onboarding and Orientation:

• Oversee the onboarding process for new employees, ensuring a smooth and welcoming integration into the company.
• Conduct orientation sessions to familiarize new hires with company culture, policies, and procedures.
• Prepare onboarding documentation, such as contracts, manuals, and checklists.

2. Learning and Development:

• Identify training needs and design programs to address skill gaps and support career development.
• Organize and facilitate in-house training sessions and workshops.
• Coordinate with external training providers to deliver specialized courses.
• Evaluate the effectiveness of training programs through feedback and performance assessments.

3. HR Operations:

• Maintain and update HR policies in compliance with Singapore employment regulations.
• Assist in recruitment processes, including job posting, candidate screening, and interviewing.
• Handle employee grievances and provide HR support to managers and staff.

4. Employee Engagement and Retention:

• Develop initiatives to enhance employee satisfaction and engagement.
• Monitor and improve retention strategies, aligning them with company values.

5. Administrative Support:

• Manage employee records, HR databases, and training logs.
• Prepare monthly HR reports and training summaries.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or degree in Human Resources, Business Administration, or a related field.
• 2-5 years of HR experience, with a focus on learning and development and onboarding.
• Strong understanding of Singapore employment laws and regulations.
• Excellent interpersonal, communication, and organizational skills.
• Proficiency in Microsoft Office and HR management software.
• Experience in the F&B or hospitality industry is a plus.
• Ability to work under pressure in a fast-paced, dynamic, and challenging environment.
• Effective communication skills at all levels, with receptiveness to feedback. Knowledge of Mandarin is an advantage.
• Must be able to join within short notice.

Job Descriptions & Responsibilities:

Key Responsibilities:

· Client Acquisition: Reach out to prospects through various sales channel

· Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.

· Documentation: Consolidate and verify documents required from clients for various processes.

· After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.

· Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.

· Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.

· Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

· Min. 1 year of relevant working experience.

· Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.

· Proven track record of success in B2B sales

· Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.

· Excellent communication and negotiation skills, both written and verbal.

· Ability to understand client needs and customize solutions accordingly.

· Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Employee Remuneration and entitlements:

- Basic Salary (commensurate with experience)

- Performance Incentive (subject to meeting sales KPI)

- Handphone allowance

- Transport reimbursement

- 14 days annual leave

- 14 days medical leave

- Birthday leave

- Learning and Development Opportunities

- Working hour: 9am to 530pm (Monday to Friday), 9am to 12.30pm (Saturday-Work from Home)

Job Description & Requirements

Roles & Responsibilities

• AR / AP / GST / IR8 / IR21
• Data entry all transcation for external Accountant
• Invoices / Reports / contact customers
• Good working knowledge of Singapore Employment Act and local HR practices
• Good knowledge of Government legislations (MOM, CPF and IRAS)
• Assist in recruitment processes including job postings, screening candidates, and scheduling interviews.
• Conduct new employee orientations and manage the onboarding process.
• Maintain and update employee records and HR databases.
• Coordinate and assist for project deployment.
• Manage payroll processing and ensure timely and accurate salary payments.
• Organize and maintain personnel files and ensure confidentiality.
• Timely renewal and cancellation of work permits for foreign workers.
• Carries out work permit applications, renewals and cancellations of foreign workers in a timely manner;
• Follows up with purchase or cancellation of workers’ bond guarantees;
• Any other HR & Account functions as assigned

Requirements:-

• Candidates must possess at least a Diploma in Business or HR Management or equivalent qualifications.
• Minimum 1 years of relevant working experience is required.
• Understanding of Singapore employment laws and HR practices.
• Good command of written and spoken in English and Mandarin to interact with Chinese speaking employees.
• Possess integrity, “Can Do” attitude with passion and a global mindset
• Able to work overtime as required.
• 5 days’ work in office.

Interested candidates are invited to submit their CVs, preferably including the following:

1) Current & Expected Salary

2) Date of Availability

3) Reason(s) for Leaving current/ previous job

(We regret that only shortlisted candidates will be notified)