Total 2,711 Manager food beverage service job vacancies in Singapore

The incumbent requires to have in-depth understanding of both the technical expertise and leadership skills to manage a diverse work force. Incumbent will oversee the day-to-day technical and maintenance aspects of ensuring safety and optimal functionality of the facilities. Incumbent will also be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Areas of responsibilities:

1. Technical Systems Management:

• Manage installation, testing and adjustment of facilities and related systems to ensure compliance with required specifications.
• Supervise, operate, and maintain all technical systems including water filtration, circulation, water temperature, and chemical treatment systems.
• Ensure compliance with safety regulations and industry standards for water quality and equipment operation.

2. Projects Management:

• Develop and oversee project schedules, budgetary requirements, and submission for approvals requirements.

3. Team Leadership:

• Manage a team of technicians, mechanics, and other technical staff.
• Ensure proper coverage for daily operations as well as even distribution of work during lull and peak periods.
• Keep abreast of industry advancements and make recommendations of new technologies into waterpark operations where applicable, especially pertaining to Environmental, Social and Governance (ESG).

4. Preventive Maintenance:

• Develop and implement a comprehensive preventive maintenance program (PMP) for all equipment and facilities of the park to minimize downtime and extend the life of assets and environment.
• Schedule routine inspections and maintenance tasks for rides, pumps, filtration systems, and other technical components.

5. Emergency Response:

• Establish and oversee emergency response protocols including but not limited to a Risk Assessment for technical malfunctions, equipment failures and/or electrical downtime.
• Coordinate with relevant authorities and/or parties to ensure a swift and effective response to any such emergencies.

6. Budget Management:

• Collaborate with the management team to develop and manage the technical services budget, ensuring cost-effectiveness and efficient resource allocation.

7. Compliance and Regulations:

• Key personnel in liaison with relevant authorities for all types of inspections and/or approvals, ensuring the technical systems and the structures comply with local, state, and federal regulations.

8. Vendor and Contractor Relations:

• Manage relationships with external vendors, suppliers, and contractors providing technical services or equipment to the park without compromising on integrity.
• Negotiate contracts, oversee service agreements, and evaluate the performance of third-party service providers.

9. Documentation and Reporting:

• Maintain detailed records of maintenance activities, repairs, inspections, manuals and drawings, etc.

Requirements:

• Degree in Engineering or construction management
• Minimum 8 years of experience in technical services, construction or maintenance with significant experience in design, specification, implementation, testing and commissioning of industrial systems
• Diploma in Engineering is acceptable with minimum 10 years of related experience indicated above
• Able to work on weekends/public holiday when required
• Experience in managing a team of technicians
• Good communication skills

This position reports to the Director and is pivotal in the management of repair technicians and all service centre staffs. This is an ideal opportunity for individuals looking to gain hands-on experience in a dynamic and customer-focused environment within the air cooling industry.

Responsibilities:

1. Oversee and manage the daily operations of the service centre, including supervising repair technicians and ensuring efficient workflow.

2. Coordinate and handle all aspects of service warranty management, ensuring timely and effective resolution of customer issues.

3. Provide comprehensive after-sales support, addressing customer inquiries, and ensuring high levels of customer satisfaction.

4. Assist in developing and implementing service strategies to improve operational efficiency and enhance service quality.

Competencies:

1. Strong knowledge of air cooling systems and their maintenance/repair procedures.

2. Excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently.

3. Proficiency in managing service warranties and customer service processes.

4. Effective leadership and team management skills, with experience in supervising technical staff.

Duration of Attachment: 6 months

Job Summary:

The Service Delivery Manager will lead and manage the transition of IT services, processes, and projects, ensuring a smooth and efficient changeover with minimal disruption to operations.

The role will involve working closely with various stakeholders, including client project teams, and senior management, to deliver successful transitions that meet business objectives.

Key Responsibilities:

• Develop comprehensive transition plans, including timelines, milestones, and resource allocation.
• Manage the execution of transition plans, ensuring adherence to timelines and budgets.
• Collaborate with clients, project teams, and senior management to understand transition requirements and objectives.
• Communicate progress, risks, and issues to stakeholders, providing regular updates and reports.
• Identify potential risks and develop mitigation strategies to address them.
• Monitor and manage risks throughout the transition process.
• Manage and allocate resources effectively to meet transition objectives.
• Develop and implement change management plans to support smooth transitions.
• Ensure that all stakeholders are prepared for and can adapt to changes.
• Monitor the performance of transitions against defined success criteria.
• Obtain the sign off from client after transition is completed.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Proven experience in managing IT service transitions / IT Delivery manager / Service Delivery Manager or similar projects is Mandatory.
• Strong project management skills, with experience in using project management tools and methodologies.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong analytical and problem-solving abilities.
• Relevant certifications (e.g., PMP, ITIL) are a plus.
• Experience working with government projects would be a plus

Job Summary:

The Service Delivery Manager will lead and manage the transition of IT services, processes, and projects, ensuring a smooth and efficient changeover with minimal disruption to operations.

The role will involve working closely with various stakeholders, including client project teams, and senior management, to deliver successful transitions that meet business objectives.

Key Responsibilities:

• Develop comprehensive transition plans, including timelines, milestones, and resource allocation.
• Manage the execution of transition plans, ensuring adherence to timelines and budgets.
• Collaborate with clients, project teams, and senior management to understand transition requirements and objectives.
• Communicate progress, risks, and issues to stakeholders, providing regular updates and reports.
• Identify potential risks and develop mitigation strategies to address them.
• Monitor and manage risks throughout the transition process.
• Manage and allocate resources effectively to meet transition objectives.
• Develop and implement change management plans to support smooth transitions.
• Ensure that all stakeholders are prepared for and can adapt to changes.
• Monitor the performance of transitions against defined success criteria.
• Obtain the sign off from client after transition is completed.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Proven experience in managing IT service transitions / IT Delivery manager / Service Delivery Manager or similar projects is Mandatory.
• Strong project management skills, with experience in using project management tools and methodologies.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong analytical and problem-solving abilities.
• Relevant certifications (e.g., PMP, ITIL) are a plus.
• Experience working with government projects would be a plus

Roles & Responsibilities

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Communicates and coordinates with team and management

9. Ensures customer satisfaction and increases customer retention

10. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

11. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

· Bachelor’s Degree in Business, Commerce or relevant fields

· Mimimum three (3) management experience in customer-service-related capacity

· High degree of professionalism in customer service

· High standards of customer communication skills

· Prior experience in the logistic preferred

· Ability to stay calm and excellent in handling difficult customers

Job Summary:

The Service Delivery Manager will lead and manage the transition of IT services, processes, and projects, ensuring a smooth and efficient changeover with minimal disruption to operations.

The role will involve working closely with various stakeholders, including client project teams, and senior management, to deliver successful transitions that meet business objectives.

Key Responsibilities:

• Develop comprehensive transition plans, including timelines, milestones, and resource allocation.
• Manage the execution of transition plans, ensuring adherence to timelines and budgets.
• Collaborate with clients, project teams, and senior management to understand transition requirements and objectives.
• Communicate progress, risks, and issues to stakeholders, providing regular updates and reports.
• Identify potential risks and develop mitigation strategies to address them.
• Monitor and manage risks throughout the transition process.
• Manage and allocate resources effectively to meet transition objectives.
• Develop and implement change management plans to support smooth transitions.
• Ensure that all stakeholders are prepared for and can adapt to changes.
• Monitor the performance of transitions against defined success criteria.
• Obtain the sign off from client after transition is completed.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Proven experience in managing IT service transitions / IT Delivery manager / Service Delivery Manager or similar projects is Mandatory.
• Strong project management skills, with experience in using project management tools and methodologies.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong analytical and problem-solving abilities.
• Relevant certifications (e.g., PMP, ITIL) are a plus.
• Experience working with government projects would be a plus

RESPONSIBILITIES

• The Technical Service Manager focuses foremost on supporting customers (expectation approx. 75% of time). The function, together with Sales, initiates and executes Initiatives and Projects with customers that deliver on contribution targets within the current FY and prioritizes those projects to deliver sales 2 – 3 years beyond the current FY. Technical Service is therefore, together with Sales, the execution arm of Oil Additives (OA) for contribution margin achievement.
• Is pivotal player in increasing business development through technical marketing and strengthening technical contacts with target accounts.
• Together with Sales Manager, establishes and develops deep connections / relations to key functions & persons at customers, enabling high level, strategic management partnerships between Evonik and the customer. The role understands competitive challenges, specifically competitor’s technology and value proposition.
• Together with Marketing, articulates the value drivers for areas of application at specific Customers / Markets and translates these into Initiatives / Projects (e.g. to generate technical marketing data considering local needs).
• Executes the technical aspects of the Project to achieve the Project goal, both within OA's functional groups (TS, R&D, etc.) and at customers / 3rd parties. Has full technical responsible for formulation modification projects and liaises with Innovation as follows: initiates “smaller” polymer modification projects, interfaces with Perf Test Lab for test results on formulations, acts as key stakeholder in major R&D initiatives and projects. Interacts with Innovation to translate the technical performance of the product (in terms of Tribology, performance testing, viscometrics) into a value-based solution for the customer.
• Together with Sales, executes the commercial realization of new products / services (either from Evonik R&D, 3rd parties, or jointly via collaboration with customers).
• Supports manufacturing for quality issues that impact product specifications or performance, raw material substitutions, customer requested changes, etc.; consults with production and sales on technical customer complaints
• Possesses detailed application expertise on Evonik’s products / services for individual market segments, and an awareness of development projects and initiatives with OEMS (that impact on existing / market base) – the role understands and articulates current and future trends at existing customers / markets, and effectively communicates this within OA.
• Educates OA / customers / markets on OA technologies for areas of application, is involved with industry committees in which direct customers are involved, awareness on IP landscape on formulations and applications and protects / generates IP applicable for OA , and collaborates with Universities / 3rd parties on Tribology application research linked to existing customers / markets (and translates this back to customer specific Initiatives / Projects).
• Strengthen technical contacts to key regional accounts & target OEM’s.
• Participate in technical discussion with OEM customers by understanding their requirements from product development.
• Initiate lab projects / blend studies to recommend suitable products to improve formulations for customers.

REQUIREMENTS

• Bachelor’s or Master’s in Chemical / Mechanical Engineering with minimum 3 years (preferably 6 to 8 years) of experience in technical sales/services.
• Effective user of IT tools and techniques for organizing the working environment and oneself,
• Excellent IT-capabilities (Microsoft Office, SAP, etc.)
• Ability to function within varied cultural groups
• Willingness to move geographically and organizationally
• Excellent interpersonal and communication skills.
• Good analytical and problem solving skills.
• Team player and able to work independently.
• Ability to travel as required based on business needs

*GOV* Desktop Service Delivery Manager | Operations | EUCD

• Working arrangement: Hybrid working arrangements
• Working location: Central
• Salary Package: Up to $8,500 + AWS

Join our dynamic team and play a pivotal role in shaping the future of enterprise-level end-user computing services. You'll have the opportunity to lead innovative initiatives, drive standardization across desktop services, and enhance user satisfaction within a supportive and collaborative work environment.

Job Responsibilities

• Provide essential enterprise-level end-user computing services, ensuring high availability and reliability.
• Plan and execute new initiatives and enhancements that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction.
• Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services.
• Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction.
• Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J46738" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Strategy

· Client Services: Client Service Managers (CSM) to deliver consistent and high-quality service to Private Banking clients.

· Facilitate a smooth working relationship of Front Office teams with support functions.

· Business Controls: To comply with all applicable money laundering prevention procedures and highlight suspicious activities/behaviour of clients and staff e.g., account irregularities and alert TL/CA of the suspicious transactions on a timely basis.

· Fully compliant with regulations and Group policies and guidelines, and be able to highlight, mitigate and protect the bank against credit, legal, documentation, repetition and other risks; to conduct business at all times in a compliance-conscious manner and alert to the potential risks of money laundering and other undesirable transactions/activity during and after client on-boarding process.

Key Responsibilities

· Provide comprehensive client support services to TL / CAs in executing a broad range of banking and investment transactions for Private Banking clients.

· Provide concise and relevant information flow and execute all client transactional and administrative needs accurately and on a timely basis (information flow and client requests might include but not be limited to exchange rate requests, referral letters).

· Handle and resolve day-to-day queries from clients, TL or CAs on transactional activity, operations, systems, account re-balancing processes etc.

· Support TL/CAs to complete sales documentation and related processes (e.g. client profiling / KYC diligence) and input such information together with deal information into data capture and / or transaction processing systems.

· Assist TL/CAs in preparing Business Credit Application, financial review documentation and other customer correspondence as and when required.

· Support TL/CAs in attending to and follow-up on customer service issues with clients and internal departments, and in all cases report and escalate customer complaints to management in accordance with established procedures. Failure to report and escalate complaints will result in disciplinary action

· Handle and ensure client document and reporting comply with internal process standards.

· Ensure full awareness of and adherence to the policy and procedures e.g. credit policy and operation procedures.

Business

· Work with relevant teams to enhance the control environment within the Front Office.

People & Talent

· Lead through example and build the appropriate culture and values.

· Regularly help CSM team leader to review team structure/capacity plans, including RM:CSM ratios and individual RM:CSM pairings.

· Develop professional skills of one self, including training, license registrations, and deepening of “knowledge spikes” on specific topics by the CSM Team Leaders.

Risk Management

· Responsibility for identifying, assessing, monitoring, controlling and mitigating risks that may be posed by activities conducted by the Relationship Managers. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Local Client Services Team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Market Heads, Relationship Managers and Team Leaders

· Other PvB COO teams, including Controls & Supervision, Client Acceptance & Review, Operational Risk

· Support functions serving PvB, including Compliance, Legal, Operational Risk

· Operations back-office serving PvB

· Technology teams serving PvB

Other Responsibilities

· Embed here for good and the Group’s brand and values in Private Banking.

· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

· 3 plus years experience as a relationship manager or a CSM in a Bank.

· Bachelors degree in Banking or equivalent field.

· Problem-solving skills – analyse complex situations and design effective solutions.

· Direct experience in Front Office client services, Private Bank operations, wealth management products and related processes.

· Experience in Cash Management products solutions & Lending products.

· Mandatory qualifications - CACS Paper 1 & 2.

Role Specific Techhnical Competencies

· Manage Conduct

· Manage Risk

· Sales & Relationship Management

· Market Knowledge

· Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders to achieve service excellence.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

· Other Ad-hoc duties as assigned by the Management.

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Prefer with at least 4 – 5 years of sailing experience as Chief Engineer

· Good working knowledge in handling 2 stroke or 4 stroke engine or other machineries repairs whether is in workshop, onboard or during voyage.

· Positive mindset, Self-starter, team player, strong management skills and possess good analytical and solving skills and ability to work and adapt in a dynamic environment

· Able to lead and guide the team at short notice to achieve results.

· Able to travel and sail with the vessel when required at very short notice.

Service Segment Manager

• 12 Months Contract
• Location: Depot

The Client

• MNC IT Consulting

The Opportunity

• Drive end to end product quality & experience
• Lead cross-functional teams and regions support partners to achieve quality goals for current products.
• Data mine and analyze monthly call, telemetry, NPS and return data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights.
• Assess, prioritize, and drive field issues and escalation to resolution, working closely both with Regions’ Support and development team.
• Garner learning from current product issues resolution, and feed forward learning to future programs.
• Provide regular update & recommendations to senior management on product performance.

Your Background

• Degree in Engineering or equivalent discipline.
• Knowledge of Information Technology (IT) and services industry is preferred.
• 3 years of experience in PowerPoint, Excel and related IT tools for data mining & analysis.
• Demonstrated experience in leading cross functional teams, and influencing decisions in previous roles.
• Demonstrated ability to effectively communicate, drive discussions & provide options at management levels.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Responsibilities

• Make that engineers and technicians are closely adhering to the engine protocols, Critical Process Inspection (CPI), job sheets, and procedures outlined in the Diesel Workshop Handbook by keeping an eye on them and providing guidance when necessary.
• In charge of managing the diesel workshop on a daily basis for the maintenance of navy and commercial vessels
• Ensure that engine overhaul procedures are completed efficiently and effectively to satisfy client specifications and demands.
• To manage the department's overall projects in order to meet quality assurance standards, timeframes, and targets for engine delivery.
• Strictly adhere to garden safety laws and raise awareness of safety by setting an example for others.

Requirements

• Minimum of 5 years experience in OEMs for diesel engines or for the shipyward industry
• Succcessful candidate must be able to doncutruct troubleshooting on pneumatic, hydraulic, piping and basic electrical system
• Must have knowledge on diesel engine overhauling

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Contract: 1 year

Location: Bras Basah

Salary: Up to $7000

Responsibilities

• Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
• Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
• Manage the overall service improvement plan and work with the Service Support Manager to ensure that it is being delivered to and that services are being improved;
• Ensure that systems, processes and methodologies as specified are followed to provide effective monitoring, control and support of service delivery;
• Lead, manage and supervise Team Leader and onsite staffs
• Ensuring proper documentation, notification, tracking, and follow up of all incidents.
• Manage and mentor onsite team in the local office
• Participate in training for internal teams and manage all related issues
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Manage major service providers on vendor performance, SLA, reporting and governance
• Take lead to infrastructure projects and keep track of progress

Requirements:

• Bachelor Degree
• Min 8 years of work experience in large enterprise companies
• Strong project and team management skill
• Team player, self-motivated, with good communication skills and management skills
• Prior working experience in large vendor and outsourcing management, service delivery and governance is desired
• Good telephone manner and independent
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Influence & negotiation skill.
• Ability to proactively & effectively manage risk on low to medium risk projects.
• Strong data analytic, communication & service skills

Additional Details

• Able to travel to different countries when required (10% to 15% travelling for this job)
• Ability to speak and read English and Mandarin and type in Pinyin as have to liaise with China counterparts

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

As part of PwC South East Asia Consulting's business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Team

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

About the Role

• Excellent written and verbal communication skills.
• Utilise Education, Sales and Service Cloud configurations and omni studio to address customer requirements.
• Translate business requirements into technical solutions within Salesforce products.
• Provide guidance/coaching/training for Salesforce specialists on system configuration, functionality and enhancements as released by Salesforce.
• Work with functional users to analyze business requirements and provide recommendations for enhanced Education Cloud functionality.
• Perform Salesforce administration activities to support the day-to-day operations of the system.
• Oversee the implementation of Salesforce Solutions, ensuring accuracy, timelines, and compliance with best practices and regulations
• Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases
• Lead team and client meetings and to clearly articulate the solution being developed with all the stakeholders along with ability to walk stakeholders through marketing solutions
• Work in a rapidly changing agile environment.
• Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity and innovation
• Serve as the bridge between PM, QA, development and client teams
• Participate in the creation and execution of test plans, strategies, and communications (e.g. requirement traceability, test scripts, test data requirements, defect management)
• Design and create training materials (e.g. job aids, reference guides, training manuals)
• Oversee the management of project documentation

About You

• 6+ years of experience as a Salesforce Sales and Service Cloud Functional Analyst or Salesforce Sales and Service Cloud administrator
• Experience with Salesforce Education Cloud is an added advantage.
• Minimum 5 years of experience gathering and documenting requirements
• Strong background in agile SCRUM agile practices and associated tools (Jira, Confluence, Slack, etc.)
• Salesforce certifications.
• Work experience in the Education sector is an added advantage.

Responsibilties:

• Acquire new sales leads / prospects and establish new accounts to grow account / client base focused on events including but not limited to: weddings, social events, corporate meetings or banquet events (residential / non-residential included)
• Foster and develop relationship with existing clients and customers to maintain loyalty.
• Manage leads and enquiries and provide suitable solutions promptly.
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, function space booking
• Work collaboratively with the Operations team to ensure that we deliver the best to our guests
• Proactive update to event bookings and changes via Banquet Event Orders (BEO), attending BEO meetings etc
• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans.

Requirements:

• Diploma in Sales and Marketing
• At least 5 years of relevant experience
• Excellent communication, interpersonal and organisational skills with strong network
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment.
• Knowledge in banquet spaces, facilities and capabilities of the competitive market

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• 8-10+ years of relevant office services/ facility management experience gained with MNCs or fast paced work environments
• Working knowledge in core operational areas, such as facilities management, event management (e.g.: recruitment and training events), and staffing & resource allocation
• Skillful in the analysis and re-engineering of systems, processes, and procedures

Our client is a top notch and international professional service MNC (based in town) with a strong reputation. It offers flexi work arrangements and promotes a collaborative and proactive work culture. For this role, we are looking for a dynamic and passionate office manager with min 8 years of office admin exp gained with fast paced and dynamic MNC environments.

Job Summary as an Office Manager

The purpose of this role is to be the first point of contact for office services/admin management of the business, based in Singapore. In this role, the individual will be responsible for all office support duties, ensuring smooth and professional operations of the firm’s back of house operations. You will manage the receptionist and work closely with multiple stakeholders.

The main duties will include:

• Manage end-to-end planning and execution of all office services related work and in-office events
• Forecast and plan budgets for facility-related spend, office expansion/fitting/installation spend and centralized vendor relationship management
• Work closely with the Technology team to implement office space/rooms bookings technology
• Co-Lead Office Safety & Security team with HR Manager to ensure that Office space is compliant with global safety and security guidelines as well as local building requirements.

In addition, you provide leadership /guidance to office managers in growth offices (based overseas) to align on best practice, cost efficiency methodology and knowledge sharing. You will also share with other offices globally on best practices in facilities/office services management.

Essential Functions

Office Services & Management

• Be the single point of contact for any events and meetings in the office (i.e. ensuring meeting room layout for training events, off-sites, office parties etc.)
• Respond to office feedback on what can be improved in terms of facilities effectiveness
• Forecast movements, recommend, and facilitate office space allocation (workstations, LT offices, etc.), in conjunction with HR
• Manage and maintain floor plans. Responsible for name labels on workstations and LT offices
• Arrange office maintenance (e.g. lights, air-conditioning, photocopying machines, printers) and equipment repair, dealing with tenancy issues, working together with the Technology team
• Conduct daily inspection with a checklist to ensure that LT rooms are in useable condition (furniture, equipment are in place)
• Coordinate regular routine maintenance with building management and cleaners including: carpet steam cleaning, ad hoc cleaning of fridges, cupboards, windows, equipment etc.
• Responsible for day-to-day management of Housekeeping, Facilities, Food & Beverages, Pantry in office
• Responsible for stock/pantry supplies, stationery, furniture order and purchases
• Solicit bids, negotiate contracts, and manage vendor relationships
• Review vendor contracts and ensure that firm’s interest is safeguarded
• Work closely with EA Manager/EAs on office facilities matters
• Provide additional support as required for in-house Marketing or Recruiting functions

Budget Planning and Vendor Management

• When needed, work with project teams on expansion plans, seating and capacity planning, budgets (for example, real estate utilities, day-to-day expenses etc.)
• Effective cost management through efficient ordering of stock/pantry supplies, stationery
• Process, code and submit invoices for payment approval relating to various vendors including catering, business card supplier, florist, couriers, gifts and others
• Track and monitor facility management KPIs and present to Senior Management on a monthly/quarterly basis
• Manage vendor relationships and contractual staff with respect to office items, facility, transport etc.; bring the best possible deals and discounts

Reception

• Manage and oversee the Receptionist and cleaning staff to ensure general office & meeting rooms are always ready for use
• Oversee the professionalism/presentation of the front-of-house areas (i.e. reception and client meeting rooms)
• Manage daily inter-office mail including arranging couriers as and when required and redirect incoming faxes
• Collect office mail from the post box daily
• Arrange afterhours lift access for clients as and when required
• Arrange afterhours office air-conditioning requests
• Act as back up Receptionist in her absence (i.e.: annual leave/sick leave, etc.) / arrange for additional back up support of Receptionist as and when required, with the support from the EA Manager

Regional Office Safety & Security

• Part of the Office Situation Response Team led by the Office Head that manages the day-to-day safety and security of the office and responds to any emergencies
• Conduct audits, verify compliances, and do safety checks (e.g. fire drills, first aid kits); coordinate with HR and global teams to handle Crisis Management
• Leads life safety initiatives, such as fire and first aid training and drills and liaise with building management and local fire and police departments.
• Maintains and updates portals with support from growth office OMs/building management across 6 offices
• Leads and conducts annual regional call-tree exercise across 6 SEA offices and prepares reports/updates to Office Heads

Others/Projects

• In the next 12 - 18 months, the job incumbent will be expected to be heavily involved in office move project from design, planning and engagement with the global facilities team and local project team and vendor.
• Perform other related duties as requested or as responsibilities dictate

Qualification and Preferred Experience

• 8-10+ years of relevant office admin experience gained with MNCs or fast paced work environments
• Passionate in the areas of office services/facilities management
• Working knowledge in core operational areas, such as facilities management, event management (e.g.: recruitment and training events), and staffing & resource allocation
• Skillful in the analysis and re-engineering of systems, processes, and procedures
• Strong records/knowledge management skills
• Purchasing, lease and contract management experience

Desired Attributes

• Excellent presentation skills with a friendly and professional demeanor
• Ability to work under pressure effectively and calmly
• Ability to multi-task
• Ability to work in a team environment
• Proficient organization and time management skills
• Have excellent attention to detail
• Ability to work to own initiative and be proactive
• Strong analytical and interpersonal skills
• Strong communication skills to effectively manage office-wide stakeholders
• Strong sense of detail, able to multitask, have good network of facilities vendors (i.e. electrician, cleaning companies etc.)
• Ability to thrive in a fast paced and dynamic work environment
• Hands-on, committed, and professional with strong stakeholder management skills

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 1 August 2024

Join us at RB Food Group, where we offer a dynamic environment where talent thrives, supported by opportunities for growth, competitive compensation, and a commitment to excellence in the excellent service and culinary arts.

What you will be doing?

You may be required to perform the following, but not limited to:

• Assist Restaurant Manager to oversees daily restaurant administration including finance, budgetting, opening/closing administration, service floor plans, daily walkthroughs, etc.
• Overall responsibility for the efficient running and profitability of the restaurant.
• Plans, executes and communicates all promotions and company information effectively and efficiently
• Ensures that all team members are educated on our products and services.
• Liaison for FOH team and culinary team for operational and administrative matters.
• Hiring, training, and managing restaurant staff.
• Ensuring compliance with health and safety regulations.
• Developing and implementing strategies to achieve sales and profitability targets.
• Managing inventory and controlling food costs.
• Handling customer inquiries and resolving complaints.
• Overseeing the preparation and presentation of food and beverages to ensure high quality.
• Monitoring and maintaining restaurant cleanliness and hygiene standards.
• Implementing marketing and promotional activities.
• Developing and maintaining positive relationships with suppliers and vendors.
• Conducting regular inspections and evaluations of the restaurant's operations.
• Creating and maintaining budgets, financial records, and payroll.
• Planning and coordinating menus and special events.
• Analyzing sales data and devising effective strategies to increase revenue.
• Conduct meetings and coordinate reporting activities to Management

What are we looking for?

• Proven work experience as an Assistant Restaurant Manager or equivalent in F&B or Hospitality roles
• Fantastic communication skills and the ability to work as part of a team
• Takes pride in creation and has attention to detail
• Always looking for ways to get things done and do things better
• Passionate about the cuisine and offer inputs to create a better experience
• Flexible to adapt to shift requirements for special events and/or outlet requirements
• Ability to lead and be a teamplayer
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Flexibility to work on weekends, holidays, and evenings
• Previous experience in the restaurant industry
• Knowledge of food safety regulations and standards
• Proficiency in computer systems and software such as POS systems and Microsoft Office
• Experience with Sevenrooms is preferred
• Knowledge about alcoholic beverages and wine services is preferred
• Ability to maintain a high level of professionalism and customer service

What you will get?

• Staff meals
• Late night transport
• A positive work environment
• A company that is passionate about our food and people
• The opportunity to develop and grow with the brand

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

The Project/Service manager is a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. The service manager is required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. He/she shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

Responsibilities:

• Ensure all assigned projects are initiated and executed with proper handover/takeover
• Ensure all necessary project purchases are planned and executed
• Ensure all project billing and invoices are issued timely
• Establish and prepare maintenance agreements and plans to deliver contractual obligations to clients such as preventive maintenance plans and monthly reports
• Track and manage the all maintenance contracts and provide quality support to clients
• Provide regular project progress updates to project stakeholders, customers and internal management team
• Manage the scope definition and change control mechanism when dealing with scope creep
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with NCS management team
• Work closely with Operations teams to ensure all incidents are closed timely within the contractual service level agreement (SLA)
• Able to work with sales and operations team to identify inventory end-of-life support, pain points encountered and discuss suitable alternatives with clients
• Ensure respective vendors support and NCS operations team is ready to support new contracts
• Provide concise and professional communications with customers on issues encountered
• Update monthly projects financial forecasts and improve project margins where possible to meet financial KPIs
• Adhere to best practices, techniques and standards throughout entire project duration