Total 13,449 Others/Any help desk specialist job vacancies in Singapore

The employer company is a Chaozhou Cantonese private restaurant with 2 stores.

Job details：

- Responsible for answering calls

- Replying to messages

- Occasionally helping with seating and floor work

Annual leave and sick leave benefits are the same as the Ministry of Labor

Working hour: 6.30am to 3.45pm

Working location: South-East Area

Receptionist cum Admin Assistant

Customer Service

• To assist in customer service at the counter
• To answer telephone calls and direct to the respective parties, if necessary
• To assist in administerring simple first aid if required

Generic Email

• To assist in the clearing of the generic emails

Data Entry using Microsoft Word or Excel

• To assist in data entry using Microsoft Word or Excel

Any other clerical duties

• To assist in any other clerical duties assigned

Requirements:

• At least GCE ‘N’ or ‘O’ Level
• Good communication and inter-personal skills
• Good team player with a high level of initiative
• Proficient in Microsoft Office (Please indicate proficiency in CV)
• Candidates have at least 1 year of recent relevant experience in reception duty in government agency are preferable

Position title : Front Desk

Location: Bugis

Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ Night shift only 1 month 1-2 times ]

Salary : $ 2,000 - $ 2,600

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Candidate must possess at least a Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4
• ITE Skills certified course sponsorship.
• WAH course.
• Wharf activities:
• Berthing/unberthing vessel, securing mooring ropes.
• Fixing/removing twist-locks at corner base of container.
• Working onboard vessel:
• Unlocking containers, lashing/unlashing containers.
• Physically able to complete tasks on higher grounds.
• Able to work 12-hour shift with Flexi Work Roster.
• Career path with Skills Upgrade.
• Full-time Staff Benefits with High Remunerations.
• Gross Salary Above $3500 to $4500 plus Including Incentives.
• All other enquiries welcome, including from those who complete NS.
• Contact 97430466 / 93820801 for an interview appointment.
• Tel: 64731466

Key Responsibilities:

• Lead IT operations and service delivery across multiple platforms, ensuring adherence to ITIL best practices.
• Manage a team of system administrators and provide technical guidance for server management, installations, and upgrades.
• Oversee incident, problem, change, and vendor management to ensure smooth operations and timely resolution of critical issues.
• Plan and execute IT projects, including infrastructure upgrades, server migrations, and compliance initiatives.
• Ensure compliance with security and operational policies, conducting audits and security hardening tasks.
• Act as a key liaison for clients, managing relationships and ensuring high levels of service and satisfaction.
• Handle enterprise-wide IT infrastructure projects, from planning to delivery, ensuring deadlines and budgets are met.
• Manage Windows and VMware environments, including physical and virtual servers, patch management, and configuration.
• Perform root cause analysis of Sev1/Sev2 issues and implement preventive measures to avoid future incidents.

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Minimum 10 years of experience in IT service management, IT operations, and project management.
• Proven expertise in ITIL service management processes (Incident, Problem, Change, Service Level Management).
• Strong technical knowledge of Windows Servers, VMware, and related infrastructure.
• Experience managing data center operations, server upgrades, and compliance tasks.
• Excellent leadership skills with experience managing IT teams and mentoring staff.
• Strong project management experience, with the ability to manage complex IT projects.
• Proven ability to manage vendor relationships and drive IT operational improvements.

Must have:

• Experience working in healthcare industry
• Experience managing both physical and virtual server environments.
• ITIL Foundation V3 certification is required.

EA Personnel No: R1548171

EA License No: 95C5411

Working hour: 7:00am to 4:00pm

Working location: Central Area

• Hande calls, walk-in enquiries, delivery, mails, parcels dispatch
• Preparation and verification of documents (e.g. prepare Staff Monthly Attendance Sheet and track their daily attendance
• Maintaining and updating of data records
• Compilation of statistics
• Filing and typing
• Drafting of correspondences
• Attending to pupils who are unwell
• Any other duties as assigned

Requirement:

• At least an O-Level
• Must be able to handle telephone enquiries from Mandarin speaking parents / vendors
• At least 3 years of experience providing admin support
• Proficient in MS Office
• Basic First Aid knowledge
• Good communication and inter-personal skills
• Good team player with high level of initiative
• Good customer service skills
• High level of initiative and able to work independently

Responsibilities:

• Responsible for generating scripts and templates required for the automatic provisioning of resources
• Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings.
• Build scripts to integrate with the organization’s systems as a service offering.
• Stay well-informed of failures and complications related to a cloud offering.
• Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc.
• Manage a complex cloud environment in accordance with company security guidelines

Professional Skills/Experience:

• Mandatory - having expertise in deploying and managing IaaS & PaaS Infrastructure services on AWS, GCP & VMWare environments using Terraform, Cloud Formation, CDK (Cloud Development Kit) & Ansible
• Hands on experience in Ansible tower as well as writing and deploying Ansible Playbooks
• It is important that they have relevant cloud certifications such as AWS Cloud Practitioner or Sys Ops .
• MUST have experience on Singapore Government Cloud
• Familiarity with containerization technologies such as Docker , Kubernetes Docker and EKS. and Public cloud delivery know-how with AWS and/or Azure
• Hands-on AWS experience with at least 2 implementation (preferred in an Enterprise scale environment)
• Experience with core AWS platform architecture, including areas such as: Organizations, Account Design, VPC, Subnet, segmentation strategies.
• Experience with Cloud native Backup and Disaster Recovery approach and design
• Knowledge of DevOps and CI/CD pipeline (GitHub, Jenkins, Artifactory)
• Familiar with Encryption, Logging, and Privacy/Security Protocols (e.g. TLS 1.2, ELK stack)

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944

Registration No. R1109829

Your new company
A manufacturing organisation is looking for a 6 months support.

Your new role

• Partnering with candidates, recruiters, hiring managers, to ensure a smooth process through the hiring pipeline
• Ability to quickly scan submitted resumes through direct sourcing and route to the correct hiring managers
• Manage interviewer rosters, schedule interviews, collect feedback, and help ensure offers and onboarding processes
• Organized ability to track assigned candidates, progress and pending items
• Ability to handle minimum 30 requisitions
• Experience in recruitment for Engineers (Firmware, Hardware, SWC) will be highly advantageous

What you'll need to succeed

Your previous experience in a similar role will lead to your success, as you will ideally have:

• Possess prior experience in using systems such as Workday will be advantageous
• At least 5 years of end-to-end recruitment experience

What you'll get in return

You will be given the chance to continuously grow in the company due to the expanding business entity, whilst being a part of the team in the growing educational services business.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Job Title: Business Development Manager- Managed Services

Your new role:

We seek an accomplished Regional Business Development Manager to drive strategic expansion across a designated region. The successful candidate will possess a demonstrated track record of success in sales and business development, with a strong emphasis on fostering long-term relationships.

What you'll need to succeed:

- Identify and capitalize on new business opportunities

- Develop and execute strategic sales plans

- Engage with key clients to deliver tailored solutions

- Collaborate with cross-functional teams

- Communicate value propositions effectively

- Build and maintain strong, strategic relationships

- Stay abreast of industry trends and market conditions

What you need to do know:

- Bachelor's degree

- Proven sales and business development experience

- Excellent communication, negotiation, and interpersonal skills

- Strong strategic thinking and problem-solving abilities

Desired Competencies:

- Collaborative leadership

- Passionate and results-driven mindset

- Proactive and adaptable

- Meticulous attention to detail

What you'll get in return:
You'll be offered career development opportunities, succession planning and on the job training will definitely be given to you. You’d also have an amazing team supporting you throughout your career.

- Opportunity to join a dynamic organization

- Competitive compensation and benefits package

- Professional growth and development opportunities

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send your CV to [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R23117118

EA License Number: 07C3924

Company Registration No: 200609504D

Your new company

This is a university with a strong presence and branding.

Your new role

• Oversee research projects in collaboration with a team of experts in teaching and learning at the organisation Centre
• Support all phases of quantitative and qualitative research including literature review, research design, data collection, data management, data analysis, and report writing
• Liaise with faculty and university stakeholders
• Provide other assistance related to projects initiated by the Centre

What you'll need to succeed

• Masters in education or social sciences will be advantageous
• Applicants with significant research experience without Masters degrees are welcome to apply
• Competency and comfort with advanced statistics (such as multiple regression analysis, ANOVA and factor analysis) and qualitative methods
• Highly motivated to work in a university setting and strong interest in education research
• Competency in the use of Microsoft Office, SPSS, NVivo and survey tools, such as Qualtrics

What you'll get in return

You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

A leading technology organisation is seeking an AI Engineer - Speech/ Image recognition Engineer to join their team.

Your Company

As an AI Engineer, you will research, develop, and deploy AI solutions across speech processing, computer vision, and multimodal systems, addressing business challenges and enhancing product features

Your new role

• Develop AI algorithms in areas such as speech recognition, voice synthesis, text-to-image generation, and multimodal AI
• Implement models using deep learning frameworks (e.g., TensorFlow, PyTorch) and optimize for high performance
• Stay updated on AI advancements, applying them to solve real-world problems
• Provide AI solutions for business needs, collaborating with cross-functional teams to deploy models
• Continuously improve model accuracy and efficiency based on the latest research

What you'll need to succeed

• Minimum Bachelor's or Master's in Computer Science, AI, Signal Processing, Computer Vision, or a related field
• Experience in deep learning frameworks (TensorFlow, PyTorch) and familiarity with speech or computer vision libraries
• Expertise in speech processing, text-to-image generation, or multimodal AI
• Strong problem-solving skills and experience optimizing algorithms
• Excellent teamwork and communication skills

Preferred Experience

• AI-powered applications in industries like live broadcasting or digital content.

What you'll get in return

In return, you'll be part of an organisation that values its employees. You will have a structured career growth and plenty of global developmental opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Cloud & DevOps, AI & Machine Learning, please contact us as well.

EA Reg Number: R1988154

EA License Number: 07C3924 | Company Registration No: 200609504D

A leading technology organisation is seeking an DevOps Engineer to join their team.

Your Company

We seek individuals with highly skilled DevOps Engineer with conceptual, strategic, and analytical skills, capable of striking a balance between visionary thinking and practical solutions. The ability to comprehend, inspire, and mobilize others is crucial. A business-oriented mindset coupled with effective storytelling will drive your success

Your new role

• Developing and maintaining the entire DevOps pipelines.
• Coordinate with the stakeholders from requirements gathering until successful implementation DevOps pipeline on boarding.
• Work with the vendors and for internal platforms to setup centralized DevOps solutions considering market best practice, Industry standard and ease of support.
• Work with the vendors and for internal platforms to upgrade the DevOps tools farm and integrating with tools.
• Manage the development of the internal engineering productivity tools and environments
• Providing DevOps architecture implementation and operational support
• Architecture and planning for cloud deployments (Private and Public cloud);
• Be an innovative and hands-on DevOps engineer capable of looking at both the technology and strategy around the platform
• Lead analysis and resolution of root cause for Test Orchestration / Environment related issues
• Ability to multitask and work in a fast-paced, collaborative team environment.
• Excellent written and oral communication skills; writing, publishing and conference-level presentation skills
• Stays current with industry trends and leads development of key DevOps, Runtime, and Operational innovation platforms.

What you'll need to succeed

• Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode for SAST, JIRA and Confluence).
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Skill to containerize a application and good if Kubernetes
• Strong scripting skills e.g. Python, Bash, JavaScript
• Cloud computing deployment and management experience - AWS, Azure
• Prior technical background on different build and branching strategies.
• Deep technical background on Kubernetes deployment process.
• Good knowledge on maintaining/deploying secrets in Kubernetes.
• Prior working experience in setting up Jira workflow.
• Strong hands-on experience on Shell or Groovy scripting.
• Prior experience is customizing JIRA and Setting up confluence spaces.
• Prior hand-on experience in setting up CI/CD pipeline as a centralized solution.
• Hand on experience in setting up DevOps governance, Security standards and audit requirements.
• Prior experience in setting up DevOps pipeline in internal and external cloud offerings.

What you'll get in return

In return, you'll be part of an organisation that values its employees. You will have a structured career growth and plenty of global developmental opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Cloud & DevOps, AI & Machine Learning, please contact us as well.

EA Reg Number: R1988154

EA License Number: 07C3924 | Company Registration No: 200609504D

Cyber Security Roles in Singapore
Job Posting by Belle Lim, Section Manager at Hays Singapore
[email protected]

Cloud Security Engineer

Cyber Security jobs in Singapore
ACTIVELY HIRING NOW

Hi Everyone,

An established leading technology software company with strong APAC presence is looking for a Cloud Security Engineer to join them. This individual will be responsible for delivering and managing cloud security and endpoint security services. This position focuses on engineering secure methods of utilizing cloud infrastructure services and software to improve the overall security posture and enhance the security of cloud-based environment.

Your new role

· Protects system by defining access privileges, control structures, and resources.

· Safeguards information system assets by identifying and solving potential and actual security problems.

· Determines security violations and inefficiencies by conducting periodic audits.

· Consolidate root cause analysis of past pentest results.

· Upgrades system by implementing and maintaining security controls.

What you’ll need to succeed

· At least 3 years of experience in AWS Cloud Security, Security Hub, Guard Duty, Inspector etc

· Hands-on experience with AWS, Kubernetes, and web application security

· Strong understanding of SSDLC and security frameworks.

· Knowledge in OWASP Security Standards.

· In-depth knowledge of architecture, engineering, and operations of at least one enterprise IDS/IPS/SIEM platform.

· Experience in IAM, secrets management, encryption technologies, SaaS services hardening, Kubernetes and container security.

What you’ll get in return

· Attractive Career Development / Growth

· Attractive Remuneration Package

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

Apply now or refer a friend (Get rewarded with $200 CapitaStar Gift voucher upon a successful friend referral!)

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

EA License Number: 07C3924 l Registration Number: R21100438 l Company Registration ID No.: 200609504D

Cyber Security Roles in Singapore
Job Posting by Belle Lim, Section Manager at Hays Singapore
[email protected]

Head of Cyber Security

Cyber Security jobs in Singapore
ACTIVELY HIRING NOW

Hi Everyone,

An established leading conglomerate is looking for a Head of Cyber Security to join them. Due to upcoming exciting new projects and major developments, they are rapidly expanding their IT team.

Reporting directly to the CIO, this individual will be responsible in leading the Cyber Security and Technology Governance.

Your new role

· Develop and implement a comprehensive cybersecurity strategy aligned with business objectives.

· Leading and managing the organisation's overall information security strategy, governance, policies, and programs

· Lead and coordinate responses to security incidents, including investigations and remediation efforts.

· Oversee the design and implementation of secure and resilient security architectures for information systems.

· Develop and implement security awareness programs for employees.

What you’ll need to succeed

· More than 10-15 years of experience in IT, Cyber Security with at least 5-6 years in a people management role

· Technically inclined candidates will be expected.

· Professional certifications such as CISSP, CISM, C|CISO, or CISA are highly desirable.

· Past experience with Incident Response, Security Architecture will be expected.

What you’ll get in return

· Attractive Career Development / Growth

· Attractive Remuneration Package

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

Apply now or refer a friend (Get rewarded with $200 CapitaStar Gift voucher upon a successful friend referral!)

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

EA License Number: 07C3924 l Registration Number: R21100438 l Company Registration ID No.: 200609504D

This is a full-time on-site role for a Corporate Sales Executive.

The Corporate Sales Executive will be responsible for managing and maintaining relationships

with clients, prospecting new clients, and achieving sales targets.

The Corporate Sales Executive will also be

responsible for providing excellent customer service and ensuring customer satisfaction.

A leading technology organisation is seeking an AI Product Manager to join their team.

Your Company

We are seeking a talented and experienced Digital Product Manager to join our team. The ideal candidate will be responsible for leading the development of our digital products and platforms, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital space.

Your new role

• Lead the development roadmap for our LLM Chatbot and AI-driven trading products, from conception to launch and beyond.
• Drive cross-functional teams of designers, engineers, QA professionals, and analysts to execute product development initiatives effectively. Plan, design and oversee developer events, work closely with vendors and external parties
• Lead the Digital product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality digital products and features.
• Work closely with cross-functional teams and stakeholders prioritize features, allocate resources, and drive digital product development.
• Develop detailed digital product requirements and specifications, including user stories, wireframes, and prototypes.
• Great Technical foundation on AI technology, experience in product management

What you'll need to succeed

• 7-8 years plus product manager experience , strong understanding of digital product development methodologies, such as Agile or Scrum.
• Possess proficient knowledge of project management, collaboration, and design tools, such as Jira, Confluence, and Figma
• Excellent analytical skills, with the ability to analyse user data and derive actionable insights to drive product decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated leadership abilities, with a proactive and results-driven approach to problem-solving.
• Experience working on digital platforms, mobile apps, or web applications is preferred.
• Proficiency in project management tools and digital product management software.
• Passion for technology, innovation, and creating seamless digital experiences for users.
• Knowledge or interests in LLM and AI will be advantageous.

What you'll get in return

In return, you'll be part of an organisation that values its employees. You will have a structured career growth and plenty of global developmental opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Cloud & DevOps, AI & Machine Learning, please contact us as well.

EA Reg Number: R1988154

EA License Number: 07C3924 | Company Registration No: 200609504D

An Account Manager is in charge of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

A leading multinational investment bank is looking for a program manager and they are urgently hiring! Here are the details -

What you will be doing

• Support the bank's Non Financial Regulatory Reporting (NFRR) capability which includes Transaction Reporting.
• Managing small to large scale projects.
• Identifying and managing project risks and issues.
• Developing project schedules and milestones.
• Conducting post-implementation reviews in order to draw out lessons learnt and ensure benefit realization.

The ideal candidate will possess

• Product Knowledge: global markets products / OTC derivatives
• Program management experience in Financial Services, especially Investment Banking
• Non-financial reporting experience

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

Your new company

This is a financial services firm with a strong presence and branding.

Your new role

• Be able to perform end-to-end Equities, Mutual funds, and Options Transactions/Corporate actions etc.
• Check and verify that all securities/trade transactions are completed, settlements instructions are processed in a timely and accurate manner.
• Ensure funding sufficiency for trade settlements.
• Reconciliation trade/shares, corporate actions for Equities, Mutual funds, and Options.
• Adhering to control procedures, identifying gaps, and ensuring controls are implemented to close those gaps.
• Interpret data and make recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage escalate and resolve all requests/inquiries/issues/errors and identify policy gaps and formulate policies to streamline processes.
• Participating in project initiatives and taking up ad hoc tasks as required.
• This job will experience a rotation of roles within the Operations team.
• Assist in other ad-hoc duties as assigned.

What you'll need to succeed

• Bachelor’s degree/University degree or equivalent experience with more than 2 years of relevant experience in Equities or Derivatives in either a retail or institutional environment.
• Trade support/settlement in either stockbroking firms, custodian/banks or clearinghouse.
• Knowledge and experience in Equities/Options/ Mutual funds etc would be beneficial.
• Fluent in Mandarin & English (verbal & written) is a must as communication with Chinese-speaking counterparts in China is necessary.
• Proficient in MS office and Excel.

What you'll get in return

This is an excellent opportunity to be part of a financial services organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Responsible for managing every aspect of the employment process, including orientation and training new staff members. Also assist with payroll management, so employees receive their paychecks on time.

Knowledgeable with employment legislation and possess strategic and commercial insight to the labor process. He or she must be able to negotiate with diplomacy.

JOB SUMMARY

Work closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.

JOB DESCRIPTION

• Monitor room assignments to ensure all guest requests are met or provide guests with an alternative if unable to meet requests.
• Master all duties and responsibilities of a Guest Relations Agent and provide guidance and supervision while on shift.
• Check and ensure that all tasks stated on the associate’s daily operation checklists are completed before the end of each shift (Applies for all sections and including printing of reports required).
• Handle all guest requests and complaints and take ownership of guests’ feedback. Correspond with guest.
• Ensure key packets for guest are properly packed according to the hotel’s standard and room assignment is in accordance to guest requests and preferences.
• Assist to handle overbooked situations with Duty Managers/AFOM/FOM.
• Handle night audit duties, Opera interface and liaising with Opera support when shut down is required.
• Know all hotel emergency procedures at all times, including and not limited to, systems contingency report, hotel’s business continuity plan, hotel’s contingency plan, and to be available to assist guests.
• Log daily incidents (where applicable) and be aware of any general liability issues and if unclear, to check with Duty Managers, before any actions taken.
• Ensure all areas under the Front Office’s jurisdiction are cleaned at all times. (Including but not limited to the hotel lobby, back office, Concierge storage).
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Assist to prepare and conduct 15 minutes training for all Front Office Associates.
• Maintain effective service in line with the Hotel’s Corporate Image:

- Company’s Grooming Standard

- Standard Operating Procedures

- Departmental Policies

- Corporate Policies

• Cash/Bank Handling

- Process all payment methods in accordance with Accounting procedures and
policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Great communication & presentation skills.
• Proficient in problem-solving & follow-up skills.
• Customer-oriented, well organized & outgoing personality.
• Rotating shift work basis.
• Able to start work within short notice period.

We regret that only shortlisted applicants will be notified.

The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.

Primary Responsibilities

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the hotel surrounding areas

• Assist guests with check-in and check out

• Confirms mode of payment; performs pre-authorization on credit card or collects required deposit for cash

payment

• Manage and assist guests with any enquiry that may arise

• Process all guests check out by confirming invoice balance, payment mode and feedback on stay

Knowledge and Experience

• Diploma from preferably hospitality or related field

• Minimum 1 years’ relevant experience or in customer service

• Excellent written and communication skills in English and ability to communicate in a second language

Responsibilities:

• Strategic planning for IT security investments and technology adoption to maximize effectiveness of IT security controls against rapidly evolving threats
• Develop and maintain common standards, methodologies and best practices for security management to ensure IT systems are designed with due considerations for security
• Provide consultancy and advice on IT security architecture and design considerations to IT project teams
• Lead in the design and implementation of IT security platforms and their associated software which may include access control solutions, identity and access management platforms, data protection technologies, anti-malware, vulnerability management, security monitoring and compliance tools
• Perform security review of IT system
• Ensure security best practices and compliance standards are implemented on IT system
• Liaise with internal and external stakeholders on cyber security issues to keep everyone abreast of expectations, project/issue status and completion
• Track and analyse IT security metrics for optimal effectiveness and benchmarking

Requirements:

• Background in Engineering or Computer Science
• 8 or more years of working experience in IT Security
• Strong experience in DLP and IAM
• Relevant certifications in networking or cyber security, e.g. CISSP, CISM, CISA, CRSIS preferred
• Experience with DevSecOps methodologies and processes preferred
• Experience in security architecture of cloud native applications preferred
• Experience in providing security advisory and consultancy on application and services, including the design, development, implementation and/or management of the system
• Understanding of CI/CD tools
• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

Job Summary:

• $2,600 - $2,900
• Mon – Fri; AM Shift: 7am – 3pm /Noon Shift: 3pm – 11pm/ PM shift: 11pm – 7am
• Location: Gul Circle/Chai Chee
• Company Transport
• Shift + Other Allowances

Job Responsibilities:

• Assist Supervisor in day-to-day operation lines
• Planning & co-ordination of the workflow on production lines to achieve production Targets
• Trouble shooting production problems and assist in planning new project work
• Other Duties as and when assigned by management.

Additional Information:

• Diploma in Mechanical/Mechatronics Engineering
• Able to work 3 rotating shifts
• Able to work in oily and noisy or clean room environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Ong Xinyu Charmaine
Registration Number: R24122875
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)