A World Of Opportunities Awaits
Company Name: Laguna National Golf Resort Club
Job Title: Customer Service Executive (Club Concierge)
JOB DESCRIPTION
- Provide a high level of customer service and assist in members and guests’ enquiries.
- Assist in golf reservations for members and guests (via phone, email or in-person).
- Perform opening and closing procedures for golf sports shop.
- Responsible for the accountability of all sales and money transactions made during shift.
- Maintain an accurate up-to-date Golf Tee Sheet.
- Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
- Assist members and guests by selling merchandize an providing information in a professional manner.
- Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
- Assist in maintaining/monitoring inventory and stocktake.
- Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
- Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
- Receive and process payment from member’s monthly statement, refunds and billing disputes.
- Assist and provide relevant application forms for members and guests on various privileges and services.
JOB REQUIREMENTS
- Min GCE ‘N’ Level or equivalent
- Min 1 year of experience in sales / customer service
- Ability to read and speak English fluently
- Good interpersonal and communication skills
- Excellent track record in work performance as well as timekeeping
- Possess a high level of confidentiality when handling Private & Confidential matters
- Proficient in MS Office Word & Excel
- Five-day work week.
- Rotating shift hours. Must be willing to commit on weekends and public holidays.
BENEFITS
- Company Transport Pick-up/Drop-off Provided
- Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
- Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award
*Only shortlisted candidates will be notified.
You may also apply via https://careers.dusit.com/
An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.
Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. We are delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!
By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.
For more information, please visit www.lagunanational.com.