Position Overview:

We are seeking an IT to assist with daily IT operations, focusing on maintaining essential hardware, networks, and systems, as well as providing support for Office 365 administration. This role offers practical, hands-on experience in troubleshooting and managing IT infrastructure while working closely with an experienced IT team.

Key Responsibilities:

1. Network Support:

a. Monitor and maintain the company’s network systems.

b. Troubleshoot and resolve network connectivity issues.

c. Assist with setting up and configuring network devices such as routers and switches.

2. Hardware Support:

a. Install, configure, and maintain hardware such as laptops and copiers.

b. Diagnose and troubleshoot hardware malfunctions.

3. Point of Sale (POS) Systems:

a. Assist with the setup product items on POS, configuration, and troubleshooting of POS systems.

b. Ensure proper functionality of POS devices.

4. Office 365 Administration:

a. Assist in managing Office 365 accounts, including creating and managing user accounts and email addresses.

b. Provide support for Office 365 applications, including Outlook, Teams, SharePoint, and OneDrive.

c. Help maintain security settings, such as managing permissions and multi-factor authentication.

d. Assist with Office 365 data backup and recovery tasks.

5. CCTV Systems:

a. Support the maintenance and monitoring of CCTV systems.

b. Assist with the setup of new cameras and ensure proper functionality and recording.

c. Perform regular checks to confirm system reliability.

Assist the IT Executive in ensuring the smooth operation of the hotel’s Information Technology systems and infrastructure. Provide first-line IT support to hotel staff and contribute to maintaining the reliability, security, and efficiency of IT systems.

Responsibilities

• Provide first-level troubleshooting for hardware, software, and network issues encountered by hotel staff, documenting incidents and solutions for future reference.
• Assist the IT Executive in implementing and maintaining incident management policies and procedures, ensuring clarity in escalation and resolution processes.
• Support the IT Executive in monitoring and maintaining information systems and data processing operations.
• Perform routine system tasks, including setting up user accounts, managing software installations, and ensuring regular updates of antivirus programs.
• Conduct daily and monthly backups, verify the success of backup processes, and ensure secure storage of backup data.
• Collaborate with departments to assess IT needs and assist in implementing solutions that align with hotel policies and system capabilities.
• Ensure critical systems (e.g., servers and Property Management Systems) are operational, including managing automatic standby modes when required.
• Conduct regular checks for unauthorized programs, improper configurations, or potential security vulnerabilities, escalating issues to the IT Executive when needed.
• Support the implementation and maintenance of new technologies or system upgrades under the guidance of the IT Executive.
• Maintain an updated inventory of IT equipment and software, assisting in procurement and replacement when necessary.

Qualifications

• NITEC, Higher NITEC, or Diploma in Information Technology or related field.
• Basic knowledge of hardware, software, and network troubleshooting.
• Familiarity with backup procedures and antivirus software management.
• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively and provide support to non-technical staff.
• Willingness to learn and adapt to new technologies in a dynamic environment.
• Prior experience in a hospitality or service environment is an advantage but not required.

E-commerce Specialist Intern

Responsibilities

Platform Management:

• Assist in updating and maintaining product listings across e-commerce platforms (e.g., Shopify, Lazada, Shopee, Amazon).
• Ensure accurate and appealing product descriptions, images, and pricing.
• Monitor stock levels and coordinate with the inventory team for restocking.

Campaign Execution:

• Support in planning and executing online marketing campaigns, including promotions and flash sales.
• Coordinate with design and content teams to create banners, ads, and promotional materials.
• Analyze campaign performance and suggest improvements.

Data Analysis:

• Track and analyze key e-commerce metrics, such as sales performance, conversion rates, and customer trends.
• Prepare reports and provide insights to improve online sales.

Job Description

• Work with team members to maintain the website with a focus on improving Search Engine Optimization (SEO) and web functionality.
• Responsible for hardware and software installation and maintenance (ie. system backup, apply latest system patches, software upgrades and hardware troubleshooting).
• Ensure organization’s data and infrastructure is protected by enabling the appropriate security controls.
• Perform routine maintenance and updates to ensure the security and efficiency of AI systems.
• Develop end to end web based applications/projects.
• Work closely and communicate with team members and supervisors.
• Self-driven, motivated and responsible individuals who take pride in their work.

Requirements:

• Current University Undergraduate in Computing Science / Computer Engineering or equivalent
• Knowledge in Python, Wordpress, HMTL and SQL, etc
• Experience in hands-on computer software/IT technical work will be a plus
• Good written and verbal communication skills
• Self-disciplined, independent and able to work in dynamic environment

Working hours:

• 10-15 hours per week
• At least 5 hours per shift within Monday to Friday, 10:00 - 19:00

Salary:

• $10 to $15 per hour (progressive with commitment period)

Tax Accountant

Working hours: 9am – 6pm (Monday to Friday)

Salary: $5,000 - $6,000

Location: Orchard

Responsibilities

• Preparation and filing of corporate and property tax returns, payments, reports and maintenance of the Company’s tax database. Monitor and ensure the timely payment of tax liabilities
• Monitor tax audits and inquiries, including preparing responses and providing necessary documentation
• Maintain accurate tax records and documentation for audit and compliance purposes
• Assist in the preparation and review of transfer pricing documentation to ensure compliance
• Collaborate with cross-functional teams to gather financial and operational data for tax calculations and reporting
• Gather necessary data for tax provision and compliance purposes from finance and execution teams
• Provide tax-related guidance and support to internal stakeholders, including finance and operations teams
• Conduct thorough research and analysis of tax laws, regulations and rulings for accurate interpretation and application
• Stay updated on changes in tax laws and regulations and communicate relevant updates to stakeholders

Requirement:

• 3 years of relevant work experience
• Degree in Finance/Taxation/Accounting
• International Tax exposure will have an added advantage
• Proficient in MS Office (Excel and Word)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance.

Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.

Our IT team assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology.

As an IT Intern at Rapsodo, you will have a holistic view of how Technology and Business Integrate, and responsible for a wide range of technologies not limited to systems administration, helpdesk, telephony administration, laptop/desktop computer build-up/replacement etc.

Key Responsibilities:

·       Be the 1st level support for inbound email and phone based technical support for on-site and remote employees

·       Assist with setting up and configuration of laptop and desktop computers (OS Installations, Software Installs, etc.)

·       Assist the team with keeping the hardware inventory up to date

·       Develop and update Support Documentation as well as research information for incomplete documents

·       Assist the team with developing an IT Security Handbook that includes log reviews, firewall attestation, etc.

·       Assist the team with mapping and consolidation of existing IT Security tasks to the requirements of a quality IT Security Programme

·       Assist with reviewing and analysing security vulnerabilities to identify false positives

·       Assist with conducting server/network/middleware security configuration assessments

·       Assist with preparing reports on identified security vulnerabilities and possible recommendations to remediate vulnerabilities

·       Work cross-regionally between the Rapsodo Singapore, US, Turkey & Japan offices

Skills & Requirements:

·       Absolute professionalism and discretion required due to exposure to confidential information

·       Pro-active, organized, and meticulous

·       Able to work independently in a fast-paced environment

·       Strong aptitude to learn and contribute

·       Possess strong analytical, problem solving, and interpersonal skills

·       Excellent written and oral communication skills to present ideas and results to technical and non-technical audiences

·       Being handy with gadgets and having experience building your own PC is a plus

·       Diploma in Information Technology, Cyber Security, or any related discipline

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are seeking a highly motivated and detail-oriented IT Security Intern to join our team. The successful candidate will work closely with our IT Security team to ensure the confidentiality, integrity, and availability of our information systems. The IT Security Intern will be responsible for assisting in the development, implementation, and maintenance of security policies, procedures, and standards. The intern will also assist in the identification, analysis, and resolution of security incidents.

Responsibilities

• Assist in the development, implementation, and maintenance of security policies, procedures, and standards.
• Assist in the identification, analysis, and resolution of security incidents.
• Assist in the development and delivery of security awareness training programs.
• Assist in the evaluation and testing of security technologies.
• Assist in the development and maintenance of security documentation.
• Assist in the monitoring and reporting of security metrics.

Requirements

• Currently pursuing a bachelor’s degree in Computer Science, Information Security, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Knowledge of security technologies and concepts is a plus.
• Full-time interns preferred, but open to part-time interns of minimally 3 working days per week.

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.

Job Overview:
We are looking for an IT Support Intern (Part-time/Full-time) to assist our team with everyday troubleshooting and configuration tasks. This role involves providing on-site technical support for staff, coordinating device repairs (e.g., Apple Store visits), and addressing routine issues at our retail locations.

Responsibilities:

• Respond to and resolve basic IT issues, including hardware, software, and network troubleshooting.
• Assist with routine tasks such as device reboots, marketing screen troubleshooting, and system configurations.
• Support staff with account setups, password resets, and other common IT needs.
• Bring devices to repair centers and ensure their timely return.
• Maintain IT asset inventory and provide documentation.

Requirements:

• Ability to commit 3-6 months.
• Pursuing a degree in IT, Computer Science, or a related field.
• Familiarity with Windows, Mac, and basic networking concepts.
• Strong problem-solving skills and customer service orientation.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt quickly.

Job Description

• Manage full cycle recruitment process, ensuring a smooth and positive candidate experience.
• Participate in volume recruitment
• Developing and maintaining strong working relationships with clients and stakeholders
• General HR administration

Requirements:

• Diploma or Degree in equivalent
• Min 1 year of experience in recruitment
• Technical/Technology hiring experience would be highly advantageous
• Motivated, adaptable and able to deliver under pressure
• Able to work independently with minimal supervision, as well as in a team environment
• Able to interact with all level, internally and externally in a professional and responsive manner
• Meticulous and attention to detail
• Excellent written and verbal communication skills

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Job Description

Nanomatics, a cutting-edge startup revolutionizing plastic waste management, is seeking an intern for Business Development Specialist position. The candidate will lead the growth of Company's innovative products and services. This role involves conceptualizing sales strategies, driving market expansion, building relationships with customers, and ensuring the effective use of resources. The ideal candidate will combine a strong understanding of business and marketing expertise with sustainability concepts to position Nanomatics as a leader in circular solutions for waste management. This is a part-time position with convenient work schedule and possibility to convert into a full-time position.

Roles and Responsibilities

• Conceptualise sales strategies and business plans for products and services.
• Propose informed business decisions referring to data insights and analysis.
• Implement market expansion and new market plans for business growth.
• Find prospects, develop relationships with potential customers and formulate new account development strategies.
• Collaborate with internal teams to refine the products and services to meet market demand.
• Provide feedback from customers to guide technical and product development efforts.
• Lead the creation of marketing materials, including brochures, technical promotional content, and illustrations, to effectively promote Nanomatics' solutions.
• Track business development progress and key performance indicators (KPIs) to measure the success of strategies and projects.
• Prepare regular reports and presentations for senior management on achieved outcomes and future plans.

Requirements

• Candidate is pursuing a degree (BSc, MSc) in business/marketing.
• Strong "can do" attitude and intrinsic motivation for seeking new opportunities.
• Good interpersonal and communication skills, especially when talking to senior company representatives.
• Relevant skills (CRM, animation, video production, or other) is a plus.
• Singaporean PR/Singapore citizen.
• Able to commit 3-4 months.

What We Offer

• A chance to work with innovative technologies addressing critical environmental challenges.
• An opportunity to shape the growth of a high-impact startup in the sustainability sector.
• A dynamic and relaxed work environment with room for professional growth.

Reference: 2024B072

Industry: Engineering / Technology Sector

Location: North area

Schedule: 5-day work week (Hybrid arrangement)

Skills: Cyber Security Audit, Risk Security Programmes

A company that caters to various business such as Computer AI, Air Drone, Cybersecurity, Telecommunications and Technology advancement.

This Internal Audit requirement will be joining at a Group level in Group Risk, Audit and Compliance which will engage in various IT-related operational and procedural processes in the business locally and globally, thus will be required to travel overseas.

Position Responsibilities:

• Will handle and drive cyber security risk-based audit assignments and reviewing adequacy of processes and procedures of the business.
• Will involve in audit investigations, governance, risk and assurance matters relating to the safeguard of the Organization's property and staff safety / security.
• Conduct test of controls, compliances and best practices in policies and procedures.
• As a Senior level, this will also serve as the technical lead and in-directly provide assistance, coaching and guidance related to their work output.

Position Requirements:

• Must have Degree in Information Technology, Information Systems Security, Cyber Security related or IT related equivalent.
• 3 to 4 years of working experience in Cyber Security Audit capacity (External and/or Internal environment with versatility of industries handled (eg: Manufacturing, Technology, High-Tech, Transportation)
• Strong proficiency in PC applications, MS Office, ERP systems, Software tools.
• Certifications in CISSP or CISA, cyber-security related is a must.
• Confident and Business level command in communication.

We will consider all candidates but will prioritise those who have closer requirements to client needs.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

We are looking for an IT Analyst with a focus on application development and process improvement to join our team. The ideal candidate will possess a strong technical foundation, a passion for coding, and a commitment to continuous improvement. In this role, you will work closely with a team responsible for establishing and overseeing software development processes and application support, ensuring compliance with company policies and standards. Additionally, the team identifies and implements improvements within the IT Delivery Team and other departments to enhance operational efficiency.

Responsibilities:

• Develop, maintain, and support internally developed back-office applications and governance systems (e.g., billing systems, customer registration systems)
• Collaborate with cross-functional teams (IT and non-IT) to identify and implement IT improvement opportunities, addressing process and productivity enhancement requests
• Manage and administer the Azure DevOps platform, including overseeing pipelines, repositories, and release processes
• Lead projects utilizing various technologies such as automation, BI reports, and programming languages like .NET, .NET Core, React, Blazor, etc.
• Ensure adherence to software development best practices, including coding conventions, version control, and documentation standards
• Monitor and optimize database performance using MS SQL Server to meet application requirements
• Effectively communicate project status, risks, and issues to stakeholders, ensuring timely and transparent updates
• Promote a culture of innovation, collaboration, and continuous improvement within the team.
• Stay current with emerging trends and technologies to ensure the team's practices remain cutting-edge
• Develop and enforce coding standards to maintain high-quality software development
• Support external audits related to IT Department responsibilities (e.g., ISO 22301, ISO 27001, Finance Audits)
• Collaborate with the application security team to enforce security best practices and ensure compliance with security policies

Requirements:

• Degree in Information Technology, Computer Science, with track record of successfully managing internal projects and processes in a technology-driven environment
• Strong leadership skills with the ability to motivate and inspire teams
• Proficiency in software development, including:

1. Programming languages: C#.NET, .NET Core, Angular/React, Blazor
2. MS SQL Server 2016+
3. Object-oriented design concepts
4. Knowledge of SDLC and Agile processes

• Additional knowledge in Agile Scrum, BI tools (e.g., QlikSense, Splunk), DevOps, container development, and cybersecurity is a plus
• Ability to handle multiple projects simultaneously with strong organizational skills
• Excellent communication skills in English (written, verbal, and presentation)
• Collaborative mindset with a proactive, detail-oriented, and problem-solving approach
• Self-motivated, adaptable, and capable of working both independently and within a team

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.  

Intern IT 
Porsche Singapore Pte. Ltd.  
Porsche Singapore is offering a vacancy as Intern IT within its IT Team. The successful intern will support the IT Team in driving technological excellence by learning and contributing to key IT initiatives while working within a dynamic environment.  

• Support the implementation of infrastructure solutions and systems that drive organisational advancements. 

• Ensure reliable operations of IT equipment and systems through thorough maintenance and support for employees, while upholding compliance with organisational standards. 

• Collaborate with the IT Team and various stakeholders to facilitate seamless communication and alignment in achieving IT objectives. 

• Assist in IT projects which include system implementations and organisational events to help facilitate successful initiatives and enhance operations. 

• Coordinate IT procurement efforts through liaising with vendors to secure optimal technology and services for the organisation.  

• Oversee management of IT systems user accounts and equipment inventory, ensuring assets are optimised and utilised effectively throughout their lifecycle. 

• Maintain meticulous documentation and support efforts to streamline processes, ensuring efficiency and clarity in all technology-related initiatives. 

• Undergraduate in Computer Science, Engineering or equivalent preferred. 

• Experience in utilising Microsoft products including Windows, M365, Office, Teams, and SharePoint 

• Experience in handling IT equipment, implementation, and support escalations is preferred. 

• Proficient in organisational skills and project management with system implementation is an advantage 

• Strong problem-solving and analytical skills. 

• Highly motivated and the ability to work effectively in both team and independently 

• Strong interpersonal and communication skills, with prior experience working in a multi-cultural environment 

Internship Duration: Dec 2025 – June 2025 (Negotiable)  
Internship Type: Full-time 

Responsibilities:

Handle multiple requests for the localisation of in-game texts, mainly from Traditional and Simplified Chinese to English.

Collaborate with external vendors for the localisation of other language pairs, as well as proofreading of existing localisation work.

Optimise existing in-game texts for all languages, and work with product managers to fine tune content.

Conduct LQA tests for all in-game text, check and correct localisation errors, context mismatches, and text overflow issues.

Provide translation support for other departments, such as the HR team.

In all localisation and proofreading work, ensure timely delivery of high-quality content that satisfies project requirements.

Requirements:

Excellent bilingual proficiency in Chinese and English. Able to work in an all-Chinese speaking environment.

Students pursuing a Bachelor’s degree in Linguistics or a related field are welcome to apply, and training will be provided.

Interest and passion in localisation and the gaming industry; familiarity with Computer-Assisted Translation tools is a plus.

Opportunity for conversion to a full staff upon satisfactory performance during the internship.

Specialities To be Rotated Across a 1 Year Rotation:

• Emergency & Critical Care
• Internal Medicine
• Neurology
• Surgery
• Exotics

1. Emergency & Critical Care (8 Weeks)

• Core Skills:
  • Assessment and management of acute emergencies patients.
  • Stabilization of emergencies e.g. trauma, cardiac, and respiratory emergencies.
  • Interpretation of emergency diagnostic tests (e.g., ultrasounds, blood tests).
  • Experience with procedures like central lines, ultrasounds, tube placement (oesophageal, nasal etc)
  • Responsibilities:
  • Triage and manage emergency cases under supervision.
  • Participate in resuscitations.
  • In-patient hospital care
  • Multidisciplinary collaboration with other departments.

2. Internal Medicine (8 Weeks)

• Core Skills:
  • In-depth history taking, physical examination, diagnosis and work-ups.
  • Management of both acute and chronic internal medicine conditions e.g. diabetes, respiratory diseases etc.
  • Interpretation of lab results and imaging modalities (X-rays, Ultrasound, etc.).
  • Exposure to inpatient care and outpatient clinics.
  • Working with multidisciplinary, cross-departmental teams.
• Responsibilities:
  • Admission and management of patients.
  • Daily rounds with other department veterinarians, interns, residents and specialists.
  • Discharge planning and follow-ups.

3. Neurology (8 Weeks)

• Core Skills:
  • Perform comprehensive neurological examination.
  • Assessment and management of neurological cases.
  • Interpretation of suitable diagnostic tests (e.g. basic MRI interpretation, CT, X-Rays).
  • Assisting in spinal and brain surgeries.
  • Providing client communication on diagnosis and treatment plans.
• Responsibilities:
  • Manage neurology cases under supervision.
  • Manage neurological emergencies.
  • Participate and assist in neurological surgeries.
  • Provide In-patient hospital care
  • Multidisciplinary collaboration with other departments.

4. Surgery (8 Weeks)

• Core Skills:
  • Pre-operative and post-operative care.
  • Basic surgical procedures (wound care, suturing, incision, and drainage).
  • Assisting in both soft tissue and orthopaedic surgeries.
  • Management of surgical emergencies.
• Responsibilities:
  • Admission and management of patients.
  • Attend surgical rounds.
  • Attend daily hospital rounds with other department veterinarians, interns, residents and specialists.
  • Discharge planning and follow-ups.
  • Post-op inpatient care.

5. Exotics Companion Animal (8 Weeks)

• Core Skills:
  • In-depth history taking, physical examination, diagnosis and work-ups.
  • Management & treatment of both acute and chronic medical conditions in exotic species.
  • Interpretation of lab results and imaging modalities (X-rays, Ultrasound, etc.).
  • Gain hands-on experience with assisting and performing surgical procedures.
  • Provide inpatient care to exotic patients.
  • Handle and stabilize emergency exotic patients.
• Responsibilities:
  • Manage exotic clinical cases under supervision.
  • Manage exotic emergencies.
  • Participate and assist in surgeries.
  • Provide In-patient hospital care

6. Elective Rotation (8 Weeks)

• Options:
  • Choose one of the above 5 specialties to focus on.

7. Evaluation & Feedback (Throughout the Internship)

• Methods:
  • Regular evaluations by supervising specialists after each rotation.
  • Mid-rotation and end-of-rotation feedback sessions.
  • Case-based discussions and journal club sessions.
  • Evaluation of clinical skills, professionalism, communication, and teamwork.

8. Training Resources:

• Clinical Guidelines & Protocols: Access to hospital-approved protocols.
• Mentorship: Assigned mentor/supervisor for each rotation.
• Conferences & Workshops: Attend hospital-organized educational activities.

Interested applicants, please email your updated CV to [email protected].

A leading tech company is hiring a contract-based Internal Audit (IA) Specialist to support its internal audit team. The role involves executing internal audit projects, assessing and remediating identified issues, and collaborating on risk assessments and audit planning.

Key Responsibilities

• Support the Internal Audit team with project execution, tracking and evaluating previously identified issues, and managing status updates. Work may involve tasks agreed upon between the company and the contract worker.
• Assist IA management with updating risk assessments, drafting audit plans, and identifying audit program elements for testing, subject to company approval.
• Conduct walkthroughs with key business process owners to understand end-to-end processes, identify design gaps, and assess the effectiveness of policies, procedures, and controls.
• Assist in designing audit programs, including risk and control activities, and develop or refine testing plans based on identified risks, for company review and approval.
• Perform sample testing to evaluate the operational effectiveness of key controls, including gathering required documentation and relevant system extracts (e.g., transactions, accounts) for fieldwork.

Requirements

• Expertise in Internal Audit, specifically in areas such as cyber risk, forensics, security architecture, application security, data privacy, cloud security, regulatory compliance, treasury, and finance transformation.

This role is ideal for a skilled internal auditor with experience in specialized areas, looking to contribute to a dynamic team within a leading tech company.

Purpose of position

In the Cluster Supply Organisation, business specialists, business experts, engineer specialists, engineers and product owners work together as a team. The agile methods support the team members in performing their functions by facilitating a rapid and flexible response to changing conditions and customer needs through an iterative approach and the continual development of new solutions.

This approach is intended to bring about better products, higher quality, more efficient processes and higher implementation speeds. The team works together to ensure that valuable functionalities are provided to customers and that existing products, processes and services are developed and improved in line with customer needs.

To achieve this, the team members organize their own activities, working autonomously and with full accountability. To that end, they are granted responsibility for all processes and systems needed for the products, processes and services for which they are accountable. Open communications among the team members ensure regular and timely feedback. This enables the team to adopt a “fail fast” approach – i.e. the rapid recognition and correction of mistakes, which permits a quick reaction to changing conditions and customer needs by means of iterative procedures.

The engineer has a technical focus and acts in the capacity of a cell member. Depending on suitability, qualifications and requirements, he/she may also assume the role of scrum master.

He/she has an agile and digital mindset, and continually adapts it to changing requirements, using the available development opportunities.

The engineer is deployed where his/her knowledge and experience are needed, and therefore demonstrates flexibility with regard to assignments to various cells and chapters, even across cluster boundaries.

Main Tasks

• Working in a cross-functional team to be able to perform all tasks required to deliver the relevant products, services, processes and systems.
• Product portfolio management and steering, implementation and ongoing development of one or more products, services, processes and/or systems across the entire life cycle in a team, taking quality standards into account.
• Preparing and implementing digital strategies, ensuring the core infrastructure of products, services, processes and systems; full commitment to innovative technologies; establishment and expansion of the use of digital channels
• Continual optimisation of uniform and efficient process organisation concepts
• Acquisition, ongoing development and transfer of operational/process-related/IT knowledge on assigned issues.
• Application and ongoing development of the necessary skills to set up new, future-ready digital architectures.
• Concept design and implementation of agile quality assurance and risk management
• Implementation of analysis and development of concepts based on tracking of markets, trends and the competition.
• Pricing and benchmarking
• Customer and interface management, including needs analysis, advice and support for central functions and clusters with regard to assigned issues.
• Ensuring that internal and external standards are met, in particular with regard to regulatory issues, reporting, compliance and auditing in the context of assigned issues and applying best practices.
• Operation, support and maintenance of infrastructure, including performant support for relevant systems, data updates, reporting and user authorisation management.
• Compliance with security standards and ensuring stable operations with regard to products, services, processes and systems.
• Improvements to products, services, processes and/or systems must take into account the requirements of barrier-free IT access / software ergonomics in accordance with the objectives of the Commerzbank action plan, "Inclusion".

Formal education:

• University/college degree or comparable certifications

OR

• Work experience in a business segment relevant to the cluster.

Minimum of one year work experience for COMMAP Ladder ST Level 1.

Minimum three years' work experience for COMMAP Ladder ST Level 2.

Function-specific qualification criteria classified by Commap level

Career level 01

• Responsibility for and leadership of one or more interfaces, sharing specialised knowledge within cells and/or chapters.
• Working in a cross-functional team so that all tasks required to deliver the relevant products, services, processes and systems can be completed
• Defining processes, taking into account regulatory standards and process control parameters on the basis of assigned problems and objectives in task area, quality assurance, problem and risk management in cooperation with relevant stakeholders
• Taking on controlling tasks with regard to activities, budget and resources
• Preparing management decisions and support in coordination with stakeholders
• Product portfolio support for heterogeneous / multidimensional products, services, processes and/or systems across clusters in accordance with quality standards
• Involvement in implementing defined digital strategies and innovative technologies across cluster boundaries
• Preparing the comprehensive test concept, combining test specifications and implementing plausibility and dependency tests as well as identification of test risks; taking appropriate countermeasures
• Responsibility for compliance with the test process and standards as well as responsibility for the quality of the test design
• Responsibility for and implementation of tests as well as consultation and support for testers
• Overall responsibility for defect management (follow-up, analysis and reporting)
• Cross-cluster operation, support and maintenance of infrastructure, including support for relevant systems, data updates, reporting and user authorisation management
• Improvements to products, services, processes and/or systems must take into account the requirements of barrier-free IT access / software ergonomics in accordance with the objectives of the Commerzbank action plan "Inclusion"
• Compliance with security standards and support in ensuring stable operations with regard to products, services processes and systems
• Creates user stories in consultation with the product owner
• Responsibility for planning, design and implementation of release activities

Career level 02

• Additional responsibilities as below.on top of what is required for Career level 01
• Responsibility for and leadership of one or more interfaces, sharing specialised knowledge within cells and/or chapters.
• Organising, coordinating and setting priorities to fulfil regular tasks, focusing on own field of expertise.
• Concept development, support and ongoing development of products / services / processes / systems within the cell, development of solutions geared to requirements.
• Analysis, continual optimisation, implementation and transparent documentation of processes, taking into account regulatory requirements and process management parameters to fulfil defined targets / regular tasks.
• Efficient, high-quality and timely implementation of own tasks, taking into account security, proper procedures and risk.
• Active control and management of costs/revenues/quality within own working area along with identification of risks under supervision
• Recognition and problems specific to own specialised area, assessment of these problems using standard processes, preparing / developing solutions.
• Matching of internal and external data, preparing comparisons, participation in pricing processes, creating proposals and preparing decision papers based on gathered market data.

Description of specifications with regards to work profiles

This is for the role of a Data Center Manager. Role specific responsibilities:

• Overseeing all data center operations, including technical operations, facility management, and security compliance
• Planning and coordinating data center activities, including system installations, upgrades, repairs and maintenance
• Ensuring high availability and performance of the IT systems, applications and services hosted in the data center
• Managing relationships with vendors and service providers, and ensuring they meet their contractual obligations
• Coordinate with IT departments to align data center operations with business goals.
• Monitoring the data center’s environmental parameters (temperature, humidity, etc.) and ensuring they are within the specified limits
• Developing and managing the data center’s budget, and ensuring cost efficiency
• Ensuring compliance with industry standards and regulations
• Coordinating disaster recovery and business continuity procedures
• Maintaining high availability and performance of the data center.
• Ensuring data center operations comply with all applicable laws and regulations.
• Developing and implementing data center policies and procedures.
• Plan and manage data center budget.
• Conduct regular system audits and generate reports for management.
• Coordinate and manage data center projects

Job Summary:

The PR Internal & External Relations Specialist is responsible for building and promoting a positive public image for the company and managing effective communication channels both within the organization and with external audiences. This role will involve developing PR strategies, overseeing media relations, coordinating internal communications, and supporting community engagement initiatives.

Key Responsibilities:

• Develop, implement, and oversee PR strategies to enhance brand visibility and reputation.
• Prepare press releases, media kits, and other promotional materials to highlight company milestones, events, and initiatives.
• Monitor and analyze media coverage, and track PR metrics to assess the effectiveness of campaigns.
• Coordinate internal communications to keep employees informed, motivated, and engaged with the company’s goals and activities.
• Develop and disseminate internal newsletters, announcements, and updates on company news and initiatives.
• Support leadership in preparing key messages, presentations, and talking points for internal events and meetings.
• Plan and execute employee engagement initiatives to foster a strong internal culture and improve team morale.
• Establish and nurture relationships with key community organizations, industry partners, and stakeholders.
• Identify and manage opportunities for sponsorships, partnerships, and community outreach that align with company values and goals.
• Plan and oversee external events such as product launches, sponsorship activities, and community involvement programs to strengthen brand perception.
• Represent the company at industry events, conferences, and public functions as needed.

Qualifications:

• Bachelor's degree in Public Relations, Communications, Marketing, or a related field.
• 3-5 years of experience in PR, corporate communications, or a similar role.
• Strong written and verbal communication skills.
• Proven ability to build relationships with media and other external stakeholders.
• Experience in event planning and project management.
• Proficiency in social media platforms, content management, and PR analytics tools.
• Ability to work well under pressure and manage crisis communications.
• Experience with employee engagement and internal communication strategies.
• Strong networking skills and a passion for community engagement.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Internal Audit Department (IAD)

We and governance and control specialists who provide an independent assessment of GIC’s governance, risk management and internal control environment to the Board of Directors, audit committee, and senior management.

IT Audit

You will provide assurance and advisory services over technology, information security, and cybersecurity risk areas across the enterprise.

What Impact can you make in this role?

You will be part of a team that fosters a strong governance and control environment in GIC.

We are seeking potential talents to join our Internal Audit Department (IAD) as AVP/VP, IT Audit. This role is responsible for executing Technology reviews under GIC’s IAD. This is part of the IT audit team responsible for Assurance, Advisory and Anticipatory monitoring activities covering all technology domains. This role will also support initiatives to continuously improve on IAD’s methodology and practices.

What will you do as an IT Auditor?

• Plan and execute audits of technology infrastructure, applications and IT processes
• Evaluate system controls supporting applications and business processes as part of integrated audits
• Develop and maintain IT audit programs/tests with innovation and creative thinking leveraging on data science and automation
• Identify deficiencies and provide practical recommendations to remediate and address identified risks
• Obtain buy-in from senior stakeholders for audit issues and recommendations, draft audit findings and reports
• Provide clear and organized documentation of the audit processes and findings
• Identify emerging risks in the environment through continuous monitoring and risk assessment, regular engagements with stakeholders and propose changes to the IT audit work plan and scope where required
• Benchmark against market best practices, review and recommend improvements to existing audit processes and methodologies
• Establish and maintain collaborative working relationships with stakeholders. Strengthen the firm’s control environment through advisory and collaboration initiatives
• Support the development of continuous audit initiatives within IAD

What qualifications or skills should you possess in this role?

• Relevant degree in Computer Science, Information Systems or its equivalent from a reputable education institute, with professional certification in security and controls such as CISA, CISSP, CISM
• Possess at least 10 years of IT audit or IT risk management work experience, preferably with internal audit experience in the Banking and Finance Industry. Those with substantial security experience in cloud, infrastructure (e.g. network/system/database) and cybersecurity will also be considered.
• Demonstrated experience in the use of data analytics and visualization tools
• Experienced in managing and executing fieldwork, issue writing and reporting
• Experienced in reviewing technology domains across infrastructure, applications, cyber security, cloud technology, governance processes and horizontal IT processes
• A good understanding of emerging technology risks and trends. Demonstrate strong ability to pick up knowledge and conduct reviews on new emerging technology domains.
• Self-motivated, independent in thought process and yet displays strong team orientation
• Strong conceptual, analytical and problem-solving skills
• Strong interpersonal and communication skills, with ability to engage and network with stakeholders at different levels

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Internal Audit Department here: https://gic.careers/group/internal-audit-department/

To be considered for the role, please submit a formal application through the GIC Careers site at: https://careers.gic.com.sg/job-invite/15966/

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to building Singapore’s future growth as a global hub for intellectual property creation, protection and management. We serve the public sector, investors, private enterprises, not-for-profits, service providers and individuals through patent search and analysis, training and IP management services. Together, we amplify creativity and enable innovation, to realise tangible economic and social value from intangible assets.

Job Responsibilities

The Information Technology Unit plays a pivotal role in managing and providing operational support to meet the technology needs of IPPP International. Reporting to both the Cybersecurity and Network Infrastructure Lead, the Cybersecurity and Network Infrastructure Specialist is responsible for assisting in project coordination to ensure the overall success of projects. This includes delivering projects on time, within budget, meeting business requirements, and complying with governance frameworks, including security and resilience, while managing the business requirements and functional solution aspects. Key responsibilities include, but are not limited to, the following:

RESPONSIBILITES

Cybersecurity Support:

• Assist with procuring, designing, implementing, and managing security solutions.

• Conduct annual vulnerability assessments and penetration tests to identify and address vulnerabilities.

• Develop and implement security policies and procedures.

• Monitor systems for signs of malicious activity, analyze threats, and perform threat hunting.

• Communicate with and manage security vendors on procurement, requirements, technical configurations, and implementations.

• Assist with the security awareness program.

• Respond to security incidents as a Level 2 responder.

• Stay up-to-date on the latest cybersecurity threats and trends.

Network and Infrastructure Support:

• Coordinate and provide support for servers, network, ICT security, desktop, and operations in a Windows-based environment.

• Liaise with vendors and ICT contracts to ensure that vendors meet contractual obligations.

• Support ICT projects from procurement to implementation, including the creation of necessary documentation.

• Design, manage, and enhance corporate ICT infrastructure.

• Work closely with the Infrastructure Project Manager on strategic reviews, identifying and exploiting suitable technologies, strategies, and solutions.

• Study business and application-specific requirements, review organizational ICT infrastructure, and design and implement the ICT architecture to meet current and future requirements.

• Develop solutions and architectures based on technology trends and standards to meet present and future business needs.

• Perform other duties as assigned by the Project Manager or their representative.

SKILLS AND QUALIFICATIONS:

Technical Skills:

• Strong technical skills, including knowledge of computer networks, operating systems, and security software.

• In-depth knowledge of IT infrastructure, M365, AD/AAD, GPO, protocols, and cloud environments (especially Azure).

• Practical experience with security solutions such as SIEM, email security solutions, firewalls, EDR/XDR, phishing simulation, and vendor management.

• Experience with Data Center Architecture (Hypervisors, Storage, OS, Network Security).

• Good working knowledge of the Microsoft 365 suite of products (Word, Excel, PowerPoint).

Experience:

• At least 3-5 years of hands-on experience securing organizational networks, including security controls, OS hardening, and network devices’ security.

• Experience in managing outsourced IT service providers.

• Familiarity with security standards (e.g., SOC2, ISO27001).

• Experience in consulting services and risk assessment.

Other Skills:

• Strong analytical, problem-solving, and communication skills.

• The ability to work independently and as part of a team.

• Meticulous and professional in handling projects and vendors.

• The ability to learn new things quickly and work under pressure in a dynamic and challenging environment.

• Prompt, regular attendance in-person and the ability to work on-site during regular business hours and as needed.

Are you the one? Please write to us if you have/are:

• A degree in Information Technology or a related field.

• Experience in the management, design, and enhancement of corporate ICT infrastructure.

• Experience in developing solutions/architectures based on emerging technologies and standards.

To apply for this position, please email your CV to [email protected]

Job Description:

As an International Jewellery Sales Specialist, you will be responsible for showcasing our jewellery collections at international exhibitions and fairs.

Your role will involve engaging with industry professionals and potential clients to promote our products, drive sales, and expand our market presence.

Key Responsibilities:

• Participate in and represent the company at international jewellery exhibitions and fairs.
• Showcase our jewellery collections and effectively communicate brand values to visitors.
• Actively engage with potential clients to drive sales and close deals at the exhibition.
• Build and maintain relationships with clients, distributors, and industry contacts.
• Handle logistics and coordination for participation in exhibitions.

Qualifications:

• Previous experience in trade shows, exhibitions, or the jewellery industry preferred.
• Strong sales skills with a proven track record of achieving targets.
• Excellent communication and presentation skills.
• Ability to travel internationally for jewellery exhibitions.
• Strong networking abilities and a passion for jewellery.

What We Offer:

• Competitive salary with travel allowance.
• High performance-based sales incentive.
• Opportunities for career growth and professional development.
• A vibrant and creative work environment.
• Travel opportunities to prestigious international jewellery fairs.

About the job

The Intern is expected to support the day-to-day IT operations and ensure that Service Desk is operating in a timely manner and in line with agreed-on service levels.

Your assignment

Provide Business IT support to the store:

• Ensure that IT systems perform with high availability, performance, and security
• Oversee Service Desk Operations and Compliance

Day-to-day IT Operations (Core Responsibilities):

• Assess assigned severity levels on Service Desk and comply with agreed-on service levels
• Investigate and resolve issues posted on the Service Desk
• Support user enquiries on IT issues over the phone/email/remote assistance
• Develop quick Level 1 & 2 resolution processes for common issues
• Communicate with end-users regarding incident status
• Provide IT Support/Installation/Configuration for the company's PC end-users
• Provide troubleshooting on Computer Hardware/Software (including POS) and Network problems
• Arrange with Technicians for repairs/maintenance of Hardware
• Monitor software license compliance through physical checks and tools (Service Desk and SCCM).
• Coordinate on-site work with authorized vendors during rebuild, relocations or repairs.

Your profile

Motivation:

• Passionate about IT solutions and trends in the retail industry
• Strong sense of achievement in driving IT operational support

Knowledge:

• Currently pursuing a Diploma in IT Professional disciplines (Computer / Information Technology)

Capabilities:

• Resolve IT support issues and service requests in a structured and timely manner
• Excellent teamwork and establish good working relationship with users and service providers
• Customer service mind-set, self-starter, process improvement orientation
• A technical, logical thought process with strong communication skills and has a good command of English

Role Summary

You will be an integral part of the IT Team and assisting in Software Engineering and IT System scope. You will be given the opportunity to get a head start in the field and gain exposure working with one of Singapore’s largest Air-conditioning & Consumer Electronics Retailer and Service providers. Here at Gain City, we value service (internal and external) as the top core value in everything we do, and we welcome you to be a part of our big team of 800+ staff and counting!

Responsibilities:

• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis; recommending changes in policies and procedures.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed.
• Supports and develops software engineers by providing advice, coaching and educational opportunities

Requirements:

• Deep understanding of asynchronous request handling, partial page updates and AJAX
• Proficient understanding of cross browser compatibility issues and ways to work around them
• Proficient in SQL-based queries preferably in MSSQL/mySQL
• Good understanding of RESTful API and able to make API in Express.
• Good working knowledge on Software Development Lifecycle and has experience using tools such as Trello, JIRA, etc.
• Knowledge on Agile methodology
• Excellent troubleshooting, diagnostic, debugging & analytical skills.
• Strong initiative and sense of ownership.
• Programming Language/Framework - Angular, NodeJS, Sequelizer, Express, Bootstrap 4, ANT Design

Learning Outcome

1. Cognitive Development Goals

• To apply knowledge and skills related to the concepts, principles, and methodologies of your major (i.e., connecting theory to practice).
• To acquire new knowledge in a new setting to enhance classroom education.

2. General Skill Development Goals

• To develop skill competencies specific to an occupation or profession.
• To expand oral and written communication skills.
• To increase skills for understanding and working with people of diverse backgrounds and cultures and to work effectively within diverse environments.
• To acquire additional interpersonal communication and interaction skills.
• To further develop observation, recording and interpretation skills.

3. Personal Development Goals

• To develop self-awareness.
• To develop self-reliance and self-confidence.
• To develop and use an ethical perspective.
• To develop career awareness, direction and exploration of vocation.

Note :

• Applicants must be Singaporean/PR and a Full-time student pursuing an undergraduate degree from any of the following eligible institutions (ITE, NYP, NP, RP, SP, TP, NTU, NUS, SUSS, SIT, SMU, SUTD, SIM GE)

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

We are seeking an IT Intern for an exciting opportunity in the future proof space of Cybersecurity. This role is an excellent opportunity to learn new skills, gain hands-on experience in a large multinational corporate environment, working with a diverse team of experienced professionals from various parts of the worls.

Responsibilities:

• Project Management: Drive initiatives to enahnce the SIEM log sources.
• Stakeholder Engagement: Regularly interact with various stakeholders to understand their needs and translate them into technical requirements.
• Hands-On Cyber response: Opportunity to learn and apply latest Cyber protection principles. Analyse user behavior together with our vendors / partners (SOC, Cyber SME). Take action in case of deviation to the Cyberpolices and/or recommendation from SOC.
• Internal /External Coordination: Coordinate with internal users and external vendors to prevent harm form the company but at the same time keep user engagement / understanding for Cybermeasures high.
• Documentation: Maintain documentation of the project, including stakeholder requirements, project progress.

• Currently enrolled in or recently graduated from a degree program in Information Technology, Computer Science / Cybersecurity.
• Strong communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Eager Learner: Has a strong willingness to learn new things and continuously seeks to improve their skills and knowledge.
• Team Player: Works well in a team and contributes to a positive team environment.
• Problem Solver: Demonstrates strong problem-solving skills, with the ability to think critically and find creative solutions to challenges.
• Detail-Oriented: Pays close attention to detail and has a strong commitment to quality.
• Adaptable: Is flexible and can quickly adapt to new situations and changes in project scope or direction.
• Minimum commitment of 3 days per week and/or for a duration of at least 4 months

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Job Description: Internship/Part time Customer Service Specialist(B2B)

Company Overview:

Uniweb Pte. Ltd. is a leading payment gateway provider in Singapore, specializing in integrated payment solutions and digital marketing for businesses. With over 6,000 merchants, Uniweb delivers innovative payment services and marketing strategies for both local businesses and international clients.

Key Responsibilities:

• Assist with simple inquiries related to payment products and services via email, phone, or live chat (not call centre and very low volume only).

• Provide guidance on the use of digital payment platforms (Alipay, WeChat Pay, Visa, etc.).

• Support the onboarding process for new merchants, including documentation and initial onsite setup assistance.

• Maintain records of customer interactions and feedback.

• Assist in creating support content, such as FAQs and user guides, to improve the customer experience.

• Simple Ad-hoc.

Requirements:

• Current student or recent graduate in Business, Communication, Fintech or related fields.

• To assist senior cashiers who may only speak Mandarin.

• Customer-focused with problem-solving abilities and attention to detail.

• Experience with customer service, preferably in the tech or payment solutions industry, is a plus but not required.

• Proficiency in MS Office and CRM tools is an advantage.

Benefits:

• Flexible working hours with the opportunity to gain experience in a dynamic fintech environment.

• Exposure to digital payment technologies and customer engagement strategies.

• Hands-on learning in a fast-growing company with potential for future full-time employment.

• Transport allowance.