Total 46 Senior Executive it specialist job vacancies in D03 Queenstown, Tiong Bahru

Job Description

We are seeking a dynamic and dedicated IT Executive to provide Level 1 IT support, manage network operations, conduct detailed data analytics, and ensure robust system User Acceptance Testing (UAT). The role requires a hands-on, proactive individual with excellent problem-solving and organizational skills.

Responsibilities:

• Serve as the first point of contact for IT-related inquiries and issues, ensuring timely resolution.
• Troubleshoot and resolve hardware, software, and basic network issues.
• Maintain an inventory of IT assets and assist in hardware/software procurement.
• Perform advanced data analysis using Microsoft Excel (pivot tables, VLOOKUP, Power Query, and macros).
• Generate and interpret detailed reports to support business decisions. Ensure the accuracy and integrity of data across various systems.
• Assist in automating repetitive tasks using Excel or other tools to improve efficiency.
• Conduct comprehensive UAT for new systems or system upgrades to validate functionality and performance.
• Identify, document, and report system defects and work closely with developers to resolve them.
• Provide feedback and recommendations to improve system usability and effectiveness.
• Prepare and issue letters of offer and other necessary documentation.
• Be available for after-office hours and weekend support as required to resolve critical issues or meet project deadlines.
• Assist in IT-related projects, such as system upgrades, migrations, or software implementations.
• Conduct IT training or workshops for end-users as needed.
• Any other duties as assigned by the supervisor or management.

Skills:

• Strong troubleshooting, device security knowledge, understanding backup/ recovery process and analytical skills with a proactive approach to problem-solving.
• Knowledge on Microsoft Office 365, advanced proficiency in Microsoft Excel and other data visualization tools.
• Solid understanding of networking principles and system testing methodologies.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks effectively.
• Strong communication skills to convey technical information to non-technical users.
• Ability to work independently and within a team in a fast-paced environment.
• High level of attention to detail and a commitment to maintaining data accuracy.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 2-4 years of relevant experience in IT support, network management, data analytics, and UAT.
• Familiarity with IT Service Management (ITSM) tools and ticketing systems.
• Experience in conducting UAT and documenting detailed test reports.
• Knowledge of basic scripting or automation tools is a plus.
• Willingness to work flexible hours, including weekends, when necessary.
• Strong commitment to continuous learning and professional development.

PRINCIPAL RESPONSIBILITIES

• Provide staff and users with assistance solving computer related problems.

• Test, maintain and monitor computer programs and systems, including coordinating the installation of computer programs and systems, new user account creation/deletion.

• Assist in setting-up of new workstations.

• Support all outlets POS Systems and POS Backend.

• Compile and prepare POS reports from backend reporting systems regularly.

• Maintenance of distributed CCTV systems.

• Based in office and will require travelling to stores for support as needed.

• Liaise with external vendors or principals when necessary.

• Other ad-hoc duties as assigned by the IT Director.

• Rapidly establish a good working relationship with customers and other professionals

• Test and evaluate new technology

• On-site store support

MAIN QUALIFICATION / EXPERIENCE / SKILL AND ABILITY

• Minimum 2 years of experience supporting retail or food & beverage industry

• Mainly Windows environment (Windows 10 and above)

• Experience in helpdesk, IP cameras, SQL query are highly preferred

• Positive attitude with good interpersonal skills

• Required to be on standby mode including weekends/ PH when necessary and working hours may vary.

• Knowledge in network and troubleshooting

• Good verbal and written communication skills

Key Deliverables:

· Designing and modifying software applications

· Implement systems and provide technical support

Responsibilities:

· Talking to users to find out their requirements

· Create programs essential for business and conference operations

· Deal with programs when they need to be repaired, changed, or added to another program already in place

· Writing software and operating manuals

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Day-to-day IT helpdesk support, hardware setups, etc
• Server Administration and Network/Firewall/VPN maintenance
• Manage and configure POS and ERP system settings
• Support and manage store opening projects across multiple regions
• Liaise with HQ IT for all group initiatives, protocols and systems implementation

Requirements

• Degree/Diploma in Computer Science or related studies with 3 – 5 years or more working experience
• Good experience in Windows, Networking and Firewall administration, maintenance and technical support
• Must have experience working in Retail and/or F&B industry.
• Must have working experience in at least one POS and/or ERP systems
• Experience in configuring and troubleshooting network connectivity issues
• Good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Occasional travelling might be required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

The Specialist, Learning Excellence leads the design, implementation, and evaluation of end-to-end learning and development (L&D) programs to build organisational competence and capability. The role is responsible for managing the organisation's learning and development framework, including competency-based training, coaching, and assessment programs, to address learning needs and drive continuous improvement.

Key Accountabilities

Competency Framework and Learning Needs Management

• Establish and maintain the structure of a master competency bank and frameworks for functional and leadership competencies
• Collaborate with subject matter experts to review and validate competencies against sector/national standards and RC's context
• Develop knowledge management policies and processes to ensure accessibility of competency information

Learning and Development Program Solutions

• Work closely with Rainbow Centre Training and Consultancy to identify and source suitable learning activities mapped to functional and leadership competencies
• Develop and implement organisation-wide L&D solutions, including people management, leadership coaching/mentorship, and emerging leader programs
• Promote awareness and engagement of staff towards the L&D solutions

Competency Integration Across HR Touchpoints

• Update job descriptions to be aligned with defined functional and leadership competencies
• Create interview guides for assessing candidates' suitability against competencies
• Collaborate with People and Culture team to refresh performance appraisal and promotion criteria to be competency-based

Project & Change Management

• Align key metrics and processes with the learning management system’s features, where necessary, perform enhancements to system
• Develop comprehensive learning and development project plans, that cover all project related areas such as scope management, time management, risk management, quality management, and change management
• Define service levels and requirements and engage stakeholders to achieve required standards and consistency

Develop Self & Others for Greater Impact

• Proactively seek learning/upskilling opportunities and set stretch goals to drive own professional development
• Proactively acquire knowledge, updates, and trends in relation to social service sector
• Maintain up-to-date knowledge of developments in the learning and development field

Job Holder Requirements

• Good Bachelor Degree in a relevant field such as Human Resource, Organizational Development, or Adult Education
• Minimum 4 years of progressive experience in learning and development, training, or talent management. Those with experience may be emplaced at Senior Specialist.
• Track record of leading and managing L&D projects and initiatives end-to-end
• Prior work experience in the social service sector would be an advantage
• Only Singaporeans and Permanent Residents

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Company background:

Focus Computer Pte Ltd has been operating since 1989, and is an established leader in the IT hardware and software fulfilment space in Singapore. We have provided a stable environment for our employees since our inception and we believe in taking care of our employees through thick and thin. We have established Focus Digitech Pte Ltd in order to meet the growing demands for digital transformation by our customers, and we have an opportunity to hire a Senior IT Infrastructure Engineer to join our growing team. Your entry point into the company does not limit the potential you have to rise within the company to other roles as your aspirations and attitudes may propel you towards. We believe that paper qualifications can only tell us so much, and we believe in hiring people with the right skills and not just certifications (although we will accord due credit if you have them). So, come discover your full potential with us as we take Focus Digitech to the next level of leadership in digital technologies!

The Role:

We are seeking a highly motivated and experienced Senior IT Infrastructure Engineer to join our team. As a Senior IT Infrastructure Engineer, you will be responsible for managing, maintaining and optimizing our IT infrastructure at our clients. This position requires a strong technical background in various areas including server and storage systems, virtualization, networking, security, and monitoring.

Responsibilities:

Server and Infrastructure Management:

• Design, configure, deploy, and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE).
• Conduct server hardening for both Windows and Linux systems.
• Lead and collaborate with cross-functional teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.

Virtualization:

• Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.
• Optimize virtualization environments for efficiency, performance, and resource utilization.

Storage (SAN / NAS):

• Design and manage Storage Area Networks (SAN/NAS), ensuring data availability, integrity, and optimal performance.
• Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.

Security:

• Implement security best practices for infrastructure components and virtualized environments.
• Ensure compliance with industry standards and regulations related to infrastructure and data storage.
• Implement and administer key management and encryption.

Active Directory:

• Implement and administer Active Directory, including user accounts, group policies, security settings, and domain controllers.
• Implement and administer AD Public Key Infrastructure and Network Policy Server RADIUS services.

Management Applications:

• Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server.
• Implement and administer backup solutions like Veeam or Acronis.

System Maintenance and Monitoring:

• Develop and maintain scripts and automation tools to optimize IT infrastructure.
• Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.
• Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues.
• Develop and maintain comprehensive backup and recovery strategies, including disaster recovery planning.

Troubleshooting and Collaboration:

• Investigate and resolve complex technical issues related to Windows Server systems, collaborating with teams and vendors.
• Collaborate with network engineers, system administrators, to support business operations.

Capacity Planning and Governance:

• Conduct meticulous capacity planning to align Windows Server resources with current and future needs.
• Maintain SLA standards, act as an escalation point for incidents, and ensure user satisfaction.

Vendor Coordination and Documentation:

• Coordinate with third-party vendors, IT providers, and external support for effective service delivery.
• Develop and update comprehensive operations documentation and procedural guidelines.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field.
• Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server administration.
• Experience with Wintel servers (Dell), VMware, Microsoft server products, Symantec
• Proven experience in designing on-prem data centre architectures.
• Proficiency in configuring, managing, and troubleshooting Windows Server environments.
• In-depth knowledge of Active Directory, Group Policies, and security best practices.
• Familiarity with virtualization technologies such as VMware or Hyper-V.
• Experience with scripting and automation tools.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and teamwork skills.
• Ability to work independently and manage multiple projects.
• Offer is subject to Singapore Government G50 clearance.
• Relevant certifications (e.g., MCSA, MCSE, VCP) are a plus.

If you meet the qualifications above and are passionate about working with cutting-edge technology, we encourage you to apply. We offer competitive salary packages and excellent benefits.

RESPONSIBILITIES:

• Day-to-day IT helpdesk support to end-users on all applications like ERP, POS, and website within the group
• Work with Marketing, Finance and Operations to perform updates to Point-of-Sales master data and configurations
• Assist in documenting process flows, test case scenarios and training guides
• Liaise with HQ IT for all group initiatives, protocols and systems implementation
• Support and manage store opening projects across multiple regions

REQUIREMENTS:

• Degree/Diploma in Computer Science or related studies with 1 to 3 or more years of working experience
• Must have working experience in at least one POS and/or ERP systems
• Must have good Excel formula skills, basic SQL query skills
• Positive attitude with a team-player mindset with good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Experience working in Retail and/or F&B industry will be an added advantage
• Occasional travelling might be required

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

AFON is an award-winning provider of global ERP solutions SAP Business One, Microsoft Dynamics NAV, Oracle NetSuite & Sage 300. It also provides managed IT services.

We are seeking a proactive and detail-oriented Accounts Executive to join our growing team. This person will report directly to CFO.

Job Title: Accounts Executive

Job Responsibilities:

1. Handle full sets of accounts

2. Manage accounts payable and accounts receivable functions including:

• Invoicing, issuing DO/Credit Note, payments and collections.
• Maintain accurate and up-to-date records of financial transactions.
• Check, prepare monthly vendor invoices and submit to CFO for approval.
• Check, prepare monthly staff claims and submit to CFO for approval.
• Check, verify and reconcile Vendors’ statements.
• Involvement in month-end closing.

3. Reconcile bank statements and monitor cash flow

4. Administrative duties

• Assist in placing orders for customers.
• Managing repairs and upkeeping of office maintenance.
• Handling of pantry needs (like replenish of coffee beans/snacks and toiletries).
• Ordering name cards for staff.
• Registering and deregistering Cabcharge account of staff.

5. Assist in any other tasks that maybe assigned by the management.

Qualification/Experience:

• Minimum Diploma in Accounting & Finance with minimum 2-year working experience.
• Familiarity with NetSuite would be advantage.

Skills/Attributes:

• Good team player with effective collaboration and communication skills.
• Proficient in Microsoft Office.
• Strong attention to detail, accuracy in data entry.
• Able to work independently.

AFON is an award-winning provider of global ERP solutions SAP Business One, Microsoft Dynamics NAV, Oracle NetSuite & Sage 300. It also provides managed IT services.

We are seeking a highly motivated and experienced Sales Executive to join our growing team. As a Sales Executive, you will be responsible for identifying, qualifying, and closing new business opportunities. You will play a key role in driving revenue growth and expanding our market share.

Job Title: Senior/Sales Executive

Job Description:

• Prospecting, Lead Generation and Customer Engagement

· Identify and qualify potential clients through various channels, including cold calling, networking,

industry events, and online research.

· Interact with existing and prospective customers to understand their needs, present product o

offerings, and suggest appropriate solutions.

· Develop and maintain strong relationships with key decision-makers.

· Consult with clients to understand their business challenges and recommend suitable solutions.

• Sales Cycle Management

· Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline

management in the sales system.

• Product Knowledge

· Develop an in-depth understanding of our products and services to effectively address customer

inquiries and support in the meetings.

• Reporting

· Track sales progress, generate accurate forecasts, highlight performance progress, areas of

improvement and provide regular reports to management.

• Collaboration and Follow-up

· Work closely with internal teams (like the Marketing and Business Units) to ensure seamless customer

experience.

· Ensure timely follow-up with prospects and customers, providing post-sales support where necessary.

Qualification/Experience:

• Diploma or above in Marketing, Engineering, IT or a related field.
• At least 3-5 years of experience in sales.
• Sales experience in software industry will be an advantage.

Skills/Attributes:

• Proactive, goal-driven and results-oriented.
• Strong communication, presentation and negotiation skills.
• Ability to work both independently and as part of a team.
• Ability to build rapport and establish trust with clients.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Day-to-day IT helpdesk support, hardware setups, etc
• Server Administration and Network/Firewall/VPN maintenance
• Manage and configure POS and ERP system settings
• Support and manage store opening projects across multiple regions
• Liaise with HQ IT for all group initiatives, protocols and systems implementation

Requirements

• Degree/Diploma in Computer Science or related studies with 3 – 5 years or more working experience
• Good experience in Windows, Networking and Firewall administration, maintenance and technical support
• Must have experience working in Retail and/or F&B industry.
• Must have working experience in at least one POS and/or ERP systems
• Experience in configuring and troubleshooting network connectivity issues
• Good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Occasional travelling might be required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

RESPONSIBILITIES
As an Executive of the Cybersecurity Certification Centre (CCC), your key responsibility is to support the national certification schemes such as Singapore Common Criteria Scheme (SCCS) and the Cybersecurity Labelling Scheme (CLS).

Responsibilities will include but not limited to the following:
1. Supporting the operations of the CCC
2. Assisting in the review of CLS product applications
3. Contributing to the smooth running of events organised by the CCC
4. Handling general administrative matters for CCC, the certification and labelling schemes

Specific Requirements

1. Diploma in Cybersecurity or IT-related domains

2. Able to work in teams and independently

3. Analytical and conceptualization skills

4. Communication and interpersonal skills

5. Proficient in MS Word, Excel and PowerPoint

6. Good command in English, both conversational and written

7. Proficient in the use of video conferencing platforms

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

Job Summary:

To drive the people agenda in developing a competitive and fair total compensation and benefits (C&B) framework for the Organisation. To formulate and develop robust HR practices, policies and procedures.

Principal Responsibilities and Duties:

• Formulate C&B strategy and positioning for the Organisation, which includes constant revisions and enhancements to C&B offerings to meet the changing needs of the Organisation to support its growth and in alignment to statutory requirements.
• Roll out new and revised C&B initiatives. Work closely with Cluster/Service Heads, HR Service Partners and other stakeholders to ensure C&B initiatives are accurately operationalised on the ground.
• Lead HR projects on annual HR budget exercise, manpower projection, review of HRIS system, job evaluation and grading, sector salary benchmarking and periodic review of benefits providers like insurance brokers.
• Provide advice and guidance to Cluster/Service Heads, HR Service Partners and other stakeholders on budget and manpower planning, career pathways and performance management to maximize contribution and value add to the organization.
• Lead and drive the annual performance, salary and bonus reviews and processes. Engage and provide guidance to Cluster/Service Heads and HR Service Partners on annual performance management, review and setting of SMART Goals.
• Review and revise current HR practices, policies and processes to stay competitive within the sector.
• Oversee monthly payroll administration including advice to HR Service Partners on on-boarding and off-boarding payments and ad-hoc salary adjustments.
• Fulfill all statutory reporting requirements, including completion of surveys to government bodies and submission of manpower information for government fundings.
• Involve with adhoc HR projects and at times to take on the role of a HR Service Partner
• Perform HR due diligence for external and internal audits.

Essential Skills & Qualification:

• Bachelor’s Degree in Human Resources or related field.
• Minimum 10 years professional compensation and benefits experience with at least 5 years of hands-on experience in payroll.
• Strong in C&B with general knowledge of overall HR functions.
• Well-versed in local employment laws and regulations.
• Be proactive to review and recommend sound policies and procedures.
• Strong knowledge of and experience with reward frameworks, principles and concepts.
• Proficient in Microsoft Office applications. Advanced Excel skills and great PowerPoint presentation skills.
• Familiar with HRIS systems.
• Clear and concise writing skills required to formulate HR policies.

The Specialist, Learning Excellence leads the design, implementation, and evaluation of end-to-end learning and development (L&D) programs to build organisational competence and capability. The role is responsible for managing the organisation's learning and development framework, including competency-based training, coaching, and assessment programs, to address learning needs and drive continuous improvement.

Key Accountabilities

Competency Framework and Learning Needs Management

• Establish and maintain the structure of a master competency bank and frameworks for functional and leadership competencies
• Collaborate with subject matter experts to review and validate competencies against sector/national standards and RC's context
• Develop knowledge management policies and processes to ensure accessibility of competency information

Learning and Development Program Solutions

• Work closely with Rainbow Centre Training and Consultancy to identify and source suitable learning activities mapped to functional and leadership competencies
• Develop and implement organisation-wide L&D solutions, including people management, leadership coaching/mentorship, and emerging leader programs
• Promote awareness and engagement of staff towards the L&D solutions

Competency Integration Across HR Touchpoints

• Update job descriptions to be aligned with defined functional and leadership competencies
• Create interview guides for assessing candidates' suitability against competencies
• Collaborate with People and Culture team to refresh performance appraisal and promotion criteria to be competency-based

Project & Change Management

• Align key metrics and processes with the learning management system’s features, where necessary, perform enhancements to system
• Develop comprehensive learning and development project plans, that cover all project related areas such as scope management, time management, risk management, quality management, and change management
• Define service levels and requirements and engage stakeholders to achieve required standards and consistency

Develop Self & Others for Greater Impact

• Proactively seek learning/upskilling opportunities and set stretch goals to drive own professional development
• Proactively acquire knowledge, updates, and trends in relation to social service sector
• Maintain up-to-date knowledge of developments in the learning and development field

Job Holder Requirements

• Good Bachelor Degree in a relevant field such as Human Resource, Organizational Development, or Adult Education
• Minimum 4 years of progressive experience in learning and development, training, or talent management. Those with experience may be emplaced at Senior Specialist.
• Track record of leading and managing L&D projects and initiatives end-to-end
• Prior work experience in the social service sector would be an advantage
• Only Singaporeans and Permanent Residents

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Day-to-day IT helpdesk support, hardware setups, etc
• Server Administration and Network/Firewall/VPN maintenance
• Manage and configure POS and ERP system settings
• Support and manage store opening projects across multiple regions
• Liaise with HQ IT for all group initiatives, protocols and systems implementation

Requirements

• Degree/Diploma in Computer Science or related studies with 3 – 5 years or more working experience
• Good experience in Windows, Networking and Firewall administration, maintenance and technical support
• Must have experience working in Retail and/or F&B industry.
• Must have working experience in at least one POS and/or ERP systems
• Experience in configuring and troubleshooting network connectivity issues
• Good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Occasional travelling might be required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

• You will be part of the proposal and solutions design team.
• Collaborate with the sales team to build strong relationships while understanding customer requirements and providing technical solutions.
• Conduct product demonstrations and presentations to prospective clients.
• Develop and deliver technical proposals, presentations, and RFP/RFI responses.
• Provide technical support during the sales process, including answering technical questions and addressing customer concerns.
• Stay updated on the latest industry trends and technologies in Physical Security.
• Assist in the creation of technical documentation and training materials.
• Participate in trade shows, conferences, and other industry events to promote our solutions.
• Provide feedback to the product development team to enhance product offerings based on customer needs.

Requirements

• Bachelor’s degree/Diploma in Engineering, Computer Science, Information Technology, or a related field.
• Preferably 3-5 years of experience in a PSIM (Physical Security Information Management), VMS(Video Management Systems), ACMS(Access Control Management Systems), and ISMS(Integrated Security Management Systems) related pre-sales role.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.
• Proven track record of successfully supporting sales teams and closing deals.
• Strong problem-solving skills and the ability to think creatively to provide solutions.
• Ability to work independently and as part of a team
• Excellent presentation, teamwork, and problem-solving skills are necessary for this role to collaborate closely with the Consultancy, Sales, Project, and Maintenance Team.
• Translate technical requirements and present them clearly to the C-suite is a bonus

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

Roles & Responsibility

• Plan and conduct flora surveys in a range of different habitat types in Singapore
• Assist with data entry, statistical analyses, provision of flora-specific and/or arboricultural recommendations, and the preparation of technical reports including Environmental Impact Studies.
• Provide support for other tasks, including administrative tasks, capacity building, project management and business development, depending on the needs of the company.

Requirements

• Degree from an accredited institution with a background in plant ecology/botany/life science/environmental science or other program with relevant experiences.
• Ability to identify plants from various forested habitats in Singapore
• Minimum 3 years working as a flora specialist in Singapore, senior position requires 6 years of relevant experiences.
• ISA-certified arborist certification is highly desirable
• Ability to work independently and as part of a team
• Familiarity with GIS, basic R coding and viewing Autocad drawings
• Proficient use of MS Office, especially Excel and Word
• Attention to detail, with outstanding oral and written communication skills

Responsibilities:

v Support users with IT queries, problems, and training as required

v Installation and configuration of PCs and day-to-day troubleshooting and support

v Manage IT hardware and documentation as appropriate

v Maintain and update the software library and hardware inventory system

v Process procurement activities for Purchasing Requisitions approved by users (Barge).

v Obtaining min. 3 quotations and recommend a vendor to award orders

v Negotiate with vendors for better pricing.

v Place order and ensure delivery to locations and date of supply.

v May need to arrange of COD, Advance or Partial payment with Accounts and follow up for delivery and complete documentation.

v Required to assist in doing Project bidding (pre-bit quotes). or Project purchases when assigned.

v Undertake any other Ad-hoc duties as assigned.

Requirements:

v Minimum Diploma in Computer Science / IT or equivalent

v Minimum 2 – 3 years of related working experience

v Knowledge in Supply Chain Management

v Knowledge in standard business applications

v Knowledge in network systems, methodologies, techniques and technology

v Resourceful, self-driven, proactive and independent worker

v Hardworking with positive attitude

v Possess good communication and interpersonal skills

v Able to work well under stress in a fast paced environment.

v Proficient in use of MS Office Applications (Words, Excel, Access)

v Able to work independently

We are looking for a positive and proactive individual to join our growing and highly motivated business development team.

You will be supporting our organization by selling our business solutions targeted to the Small and Medium Enterprises.

Job descriptions

• Identify prospective clients independently through various lead generation methods.
• Contribute to support marketing activities to generate qualified sales leads.
• Assisting in pre-qualification of enquiries, preparation of proposal and diligent follow ups.
• Learn and perform solution showcase to share product capabilities through product demos.
• Drive the closure of deals through solution selling with clear and compelling value propositions.
• Prepare sales forecasts and report to management.

Requirements

• Excellent communicator, good listening and presentation skills
• Highly motivated, outgoing, and upbeat phone skills, enjoy speaking with people,
• Positive mindset and a keen learner, training will be provided.
• Candidate with business management or digital marketing knowledge, prior inside sales experience, with strong phone presence will be an advantage.
• Diploma/Degree in Business or Marketing or IT
• Relevant experience in IT solution selling will be an advantage.

Interested, please forward your resume to [email protected]

About our client: Our client is a leading global provider of project management services for large-scale FPSO projects.

*Please note that this role will be hired on a fixed-term contract of 2 years, to support our clients' project.

About the role:

• Organise and maintain logs and files (in terms of a central database and hard copy filing systems) systematically to allow for easy access by other department personnel.

• Post-client contract award, management of prequalification and RFQs for high-risk contracts under the guidance of the PCM.

• Lead negotiations and manage medium to high-risk contracts. Participate in negotiations and drafting of high-risk contracts. Drafting of internal approval sheet and obtaining the various levels of approval for all contracts.

• Post award subcontract management, drafting or review and approval of subcontract notices, amendments, change requests and change orders, warranty claims, and formalization of subcontract closeout. Support procurement renegotiation of purchase order terms and conditions and resolution of claims.

• Establish high quality cooperation and teamwork. Contribute to a positive work environment. Embraces diversity. Takes the opportunity to build diverse teams and values their varied approaches to work. Collaborates with others to achieve tasks and goals that benefit the organization. Fosters cooperation and transparency across teams, functions, entities, countries, and regions.

About you:

• Minimum of 12 years of relevant experience in contracts and or commercial experience

• Knowledge of technical, contractual, and commercial disciplines connected with Engineering, Procurement, and Construction (“EPC”) projects

• Experience in the offshore oil and gas industry is an advantage

• Experience in Contract Negotiation

• Knowledge of Floating Production, Storage and Offloading (“FPSO”) vessels is an advantage

• Bachelor’s degree in a relevant area such as Law or quantity surveying / Master’s qualification in a relevant subject such as construction law, business administration, or economics will be of value. Law and contract law as part of academic studies is preferred.

• Able to draft clear and concise correspondence. Excellent interpersonal and communication skills.

• A high level of comprehension to understand and interpret contractual language coupled with an ability to formulate arguments that support the contractual interpretation sought by the company.

*Only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

The Specialist, Learning Excellence leads the design, implementation, and evaluation of end-to-end learning and development (L&D) programs to build organisational competence and capability. The role is responsible for managing the organisation's learning and development framework, including competency-based training, coaching, and assessment programs, to address learning needs and drive continuous improvement.

Key Accountabilities

Competency Framework and Learning Needs Management

• Establish and maintain the structure of a master competency bank and frameworks for functional and leadership competencies
• Collaborate with subject matter experts to review and validate competencies against sector/national standards and RC's context
• Develop knowledge management policies and processes to ensure accessibility of competency information

Learning and Development Program Solutions

• Work closely with Rainbow Centre Training and Consultancy to identify and source suitable learning activities mapped to functional and leadership competencies
• Develop and implement organisation-wide L&D solutions, including people management, leadership coaching/mentorship, and emerging leader programs
• Promote awareness and engagement of staff towards the L&D solutions

Competency Integration Across HR Touchpoints

• Update job descriptions to be aligned with defined functional and leadership competencies
• Create interview guides for assessing candidates' suitability against competencies
• Collaborate with People and Culture team to refresh performance appraisal and promotion criteria to be competency-based

Project & Change Management

• Align key metrics and processes with the learning management system’s features, where necessary, perform enhancements to system
• Develop comprehensive learning and development project plans, that cover all project related areas such as scope management, time management, risk management, quality management, and change management
• Define service levels and requirements and engage stakeholders to achieve required standards and consistency

Develop Self & Others for Greater Impact

• Proactively seek learning/upskilling opportunities and set stretch goals to drive own professional development
• Proactively acquire knowledge, updates, and trends in relation to social service sector
• Maintain up-to-date knowledge of developments in the learning and development field

Job Holder Requirements

• Good Bachelor Degree in a relevant field such as Human Resource, Organizational Development, or Adult Education
• Minimum 4 years of progressive experience in learning and development, training, or talent management. Those with experience may be emplaced at Senior Specialist.
• Track record of leading and managing L&D projects and initiatives end-to-end
• Prior work experience in the social service sector would be an advantage
• Only Singaporeans and Permanent Residents

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Job Description

• Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
• Resolve Level 1 and 2 computer or application issues to local and remote users
• Escalation of Level 3 Application Issues to third-party vendors
• Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
• Conduct regular system backups minimize data loss in the event of a system failure
• Maintain IT related Fixed Assets to support onboarding / offboarding process
• Maintain and ensure compliance with all IT / ISO related policies and procedures
• Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
• Update the core WordPress, manage plugin license and maintain pages and content
• Report generation and data analysis. Proficient in MS Office

Job Requirements:

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 2 years of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision
• Knowledge of SQL & Excel Is a MUST requirement
• Familiarity with WordPress would be advantageous
• Strong organizational and time-management skills
• Self-motivated and proactive

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Location: Changi

Contract: 8 months (renewable)

Up to $4000

Role and Responsibilities:

• Assist the Workplace Team with smart workplace initiatives (e.g., office access control, resource booking systems, occupancy sensors, smart lockers, vending machines).
• Prepare and request tenders/quotations for smart workplace projects.
• Manage staff queries and change requests (e.g., access issues, vending machine problems).
• Perform initial troubleshooting and escalate issues to vendors if needed.
• Facilitate meetings with internal and external stakeholders.
• Coordinate and supervise contractors during project implementation.

Qualifications:

• Diploma with 2 years of relevant experience
• Broad knowledge of IT systems (e.g., SAAS, mobile app technologies, API integrations, networks)
• Strong written and spoken communication skills
• Excellent project management abilities with internal and external stakeholders
• Good time management and multitasking skills
• Organized, meticulous, and adaptable in a fast-paced environment
• Proficient in Microsoft Office 365 (Teams, SharePoint, Excel, Word)

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

Senior ServiceNow Specialist (ITSM, ITOM, CSM)

Key Responsibilities:

1. ServiceNow Solution Design and Implementation:

• Collaborate with key stakeholders to understand business objectives and processes.

• Design and implement scalable ServiceNow solutions that align with digital transformation goals.

• Customize and extend the platform to enhance efficiency, automation, and user experience.

• Optimize ITSM, ITOM, and CSM modules to meet evolving business needs.

2. Capabilities Enablement:

• Lead the effort to enable teams to maximize ServiceNow capabilities.

• Identify training needs, develop training programs for the team and users.

• Drive a culture of self-sufficiency and continuous improvement within the organization.

3. ServiceNow Development and CI/CD:

• Implement CI/CD practices to ensure a streamlined and automated development process.

• Maintain code quality, version control, and continuous integration for ServiceNow applications.

• Collaborate with development teams to deliver high-quality ServiceNow solutions.

4. IT Service Management (ITSM) and IT Operations Management (ITOM):

• Utilize deep product knowledge to optimize ITSM processes, including incident, problem, change, and release management.

• Review existing implementation and implement best practices and optimize ITSM workflows to enhance efficiency and compliance.

• Enhance operational visibility, event management, and orchestration to streamline IT operations.

• Work on CMDB and AIOps integrations to support predictive analytics and proactive incident resolution.

5. Customer Service Management (CSM):

• Design and implement CSM solutions that enhance the customer service experience.

• Drive and enable seamless case management, self-service portals, and knowledge management.

• Integrate CSM with other ServiceNow modules to create a unified customer service approach.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).

• ServiceNow Certified Implementation Specialist (CSM, ITSM, ITOM) certification is essential.

• Proven experience in designing, developing, and implementing ServiceNow solutions.

• Deep knowledge of ITSM, ITOM, and CSM modules, as well as ServiceNow platform architecture.

• Proficiency in ServiceNow development and CI/CD practices.

• Strong analytical, problem-solving, and project management skills.

• Excellent communication, collaboration, and mentoring abilities.

• A track record of driving digital transformation initiatives.

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field, independently performs the full range of responsibilities within the function, possesses broad job knowledge, analyses problems or issues of diverse scope and determines solutions.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.