Total 2,387 Manager it specialist job vacancies in Singapore

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Claim Specialist & Assistant Operations Manager
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $5,000 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Identify potential claims (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and respond to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and conditions whenever applicable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim-related documents. (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, departments and 3rd parties on running/open claim cases.
• Update insurance team, Rotterdam claims department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational-related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned.

APPLY NOW!!!

• Diploma or equivalent qualification
• Good communicator with fluency in English
• Minimum 2 years of relevant experience
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Able to multitask and handle work professionally, maturely and efficiently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65964 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Netweb is a Technology Solutions Provider with deep expertise in infrastructure solutions, particularly in High-Performance Computing, AI, Machine learning, Cloud, and Big Data to name a few. For more than 20 years now, Netweb has helped over thousands of companies all around the world with customer-specific solutions to efficiently achieve business objectives.

As a top segment partner to some of the world’s leading technology companies, Netweb has delivered solutions to over 7,000 customers including the highest install base of HPC in Southeast Asia (including one of the Fastest hybrid supercomputers).

As a Sales Manager at Netweb, you will be responsible for helping to drive demand and deliver Sales Solution like Data center, Storage, Cloud, Deep Learning, Big Data, and HPC solutions.

Execute sales strategies to ensure profitable growth, focusing on prospecting work to secure new accounts

· Develop strategic sales goals.

· Seek out potential customers (e.g., Government/Enterprise/BFSI/Oil & Gas,etc) through cold calling and follow-up customer visits

· Participate in marketing activities such as trade shows to generate leads

· Strategically position Netweb’s products and services

· Develop customer relationships and maintain/manage accounts

· Expand existing client accounts for retention and growth

· Negotiate various types of contracts

· Be accountable for all dimensions of an account, from sales to operational excellence in service and project delivery.

· Negotiate sales pricing, monitoring orders, facilitating credit issues and negotiating sales returns

· Other relevant duties as assigned by management.

· Lead and functionally handle a dedicated core client management team (Sales, Solution Manager, Industry Expert, Delivery Executive)

Qualifications we seek -

Netweb is seeking a person to be in charge of developing new accounts and growing our current portfolio .The ideal candidate must be able to step in and sell Netweb’s product portfolio i.e. Data Centre(Servers/Storage) DC/DR solutions, Standalone Servers/Workstations solutions into targeted vertical markets, build and manage individual resources and thrive in a challenging environment.

Please visit our website for further information-

http://www.tyronesystems.com/

http://www.netwebtech.com/

IT Project Manager

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration package: Up to $8,500 + AWS

Join our innovative team as an IT Project Manager, where you will play a crucial role in driving digital transformation initiatives. We are looking for a dynamic individual with a passion for leading projects and a deep understanding of Agile methodologies.

Job Responsibilities:

Strategic Planning and Coordination:

• Develop detailed business cases for projects, outlining objectives, benefits, and risks.
• Ensure projects align with business needs, delivering on cost, duration, and quality parameters.
• Collaborate with cross-functional teams to facilitate effective project execution.

Procurement:

• Oversee the procurement of digital systems, ensuring timely acquisition and implementation.
• Collaborate with vendors and internal stakeholders to optimize the procurement process.

Project Management Methodologies:

• Assess and apply project management methodologies, with a strong emphasis on Agile practices.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.

Risk Management:

• Identify potential project risks and assess their impact on organizational goals.
• Formulate and implement mitigating measures to address identified risks.

Stakeholder Engagement:

• Actively engage and motivate key partners, fostering collaboration for successful project outcomes.
• Communicate project progress, challenges, and achievements to stakeholders at various levels.

Budget and Scope Management:

• Contribute to budget management, risk assessment, and project scope definition.
• Monitor project financials and timelines, making adjustments as necessary.

Job Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.
• At least 3 years of relevant working experience as a Project Manager.
• Strong presentation skills, both written and verbal, to positively influence key partners

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43541" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

The team in Singapore is currently looking for an Assistant IT Project Manager.

Digital Project & Change Coordinator Responsibilities

• Works directly with the Program Manager & Project Change Lead
• Plan and manage team goals, project schedules and new information
• Supervise current projects and coordinate all team members to keep workflow on track
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored
• Prepare change management related slides and communication materials
• Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails
• Communicate with clients to identify and define project requirements, scope, and objectives
• Adhere to budget by monitoring expenses and implementing cost-saving measures
• Participate in project design meetings and propose improvements if necessary

Digital Project & Change Coordinator and Qualifications

• Bachelor's degree in business or related field of study. Bachelor's degree in business or related field of study
• Three (3) years of project management experience. Managing ERP projects is a plus
• Hands-on experience with managing clients and teams
• Good communication and interpersonal skills capable of maintaining strong relationships
• Strong organizational and multi-tasking skills
• Excellent analytical and problem-solving abilities
• Team-management and leadership skills
• Documentation management and ability to use project management tools
• Attention to details even under pressure
• Time management skills with the ability to meet deadlines
• Experienced with and knowledge of change management principles, methodologies and tools. Prosci certification is a plus but not compulsory

IT Project Manager

ITCS Group is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customised IT Consulting Solutions, Project Management, IT resourcing and on/off-shore Application Development Services across the Asia Pacific region. With offices strategically located in Hong Kong, Tokyo, Singapore, Sydney, and Mumbai. ITCS Group is the preferred technology partner for leading MNCs, including Global Investment Banks, Fortune 500 companies, across Asia Pacific.

We are currently looking for an IT Project Manager to join our technical team in Singapore to manage technology-related infrastructure projects.

Responsibilities:
- Work within a team of dedicated project managers and engineers within the technology infrastructure environment
- Focus on Project Management initiatives in Asia Pacific with an emphasis on:
* Technology systems infrastructure deployments / upgrades
* Understand the design/ purpose of each application or infrastructure, define resource requirements
* Facilitate meetings among all stakeholders/ vendors regularly and produce status update reports periodically
* Provide forecast costing for initiatives and maintain the budget throughout the project along with requisite administrative tasks

Requirements:
- Track record in IT project management, or related experience
- Formal project management training or certifications is a plus

Additional Information:
- Location: HarbourFront
- Working hours: Regular working hours

Requirements:-

• 2 years of relevant IT project management experience
• Project management, implementation and change management skills
• Excellent interpersonal, communication and negotiation skills
• Good understanding of Windows servers, virtual machines and high availabilty setup
• Good understanding of enterprise networking and network security
• Able to write Microsoft SQL scripts
• Teamplayer that can also work independently with minimum supervision
• Good analytical and troubleshooting skills

Responsibilities:

• Project management and hands-on implementation of IoT system including software, wireless tags and receivers
• Manage and meet critical dates such as project payment milestones
• Manage and meet project budgeted mandays
• Establish detailed project plan and implement project successfully, meeting project timelines, budgeted mandays, budgeted purchases and key performance indicators
• Monitor, manage and implement project in coordination with all relevant parties
• Supervision of sub-contractors’ work at site and ensure they meet their committed deliverables including compliance
• Check and ensure that all installation work conforms to project design specifications and contractual terms & conditions

Other Attributes:

• Good understanding of Singapore hospital environment is an added advantage
• Customer facing experience
• Able to start work immediately or within short notice

Project Manager (Application, Infrastructure)/ Service Management

Job Description & Requirements

Our esteem client is looking for an IT Project Manager

The IT Project Manager must be trained and certified. He/ She must be able to deliver IT Enteprise Projects. The incumbent must be good in managing Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling IT Enteprirse Project Management.
• Involved in Project Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Project Management experience.
• Good in Vendor and Client Management.
• Experience in Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling IT Project Management
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 5 years of IT Project Management experience.
• Possess CITPM or PMP certified
• Good Degree in Computer Science/Computer Engineering.
• Knowledgeable in both Software/ Application and Infrastructure

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

The team in Singapore is currently looking for an IT Program Manager.

The candidate must have regional/global ERP implementation and process related project experience.

We are searching for an experienced program manager to steer our Client ERP Transformation journey from the pre-feasibility phase, to the business process streamlining phase, and finally the implementation.

The ideal candidate has a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person has a strong talent for project coordination and delegation.

Objectives of this role

· Oversee overall ERP Transformation Program to its successful completion

· Strategize, implement, and maintain program initiatives that adhere to organizational objectives.

· Manage and align expectations between stakeholders and vendors to achieve the objectives of the program

· Maintain organizational standards of satisfaction, quality, performance, and time.

· Manage budget and funding channels for maximum productivity

Responsibilities

· Maintains strategic alignment between the Program/Project and the organisation

· Key interface with senior stakeholders including the Program/Project Sponsor

· Work closely with project sponsors, cross-functional teams, and develop the scope, deliverables, required resources, work plan, budget

· Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives

· Identify key requirements for cross-functional teams and external vendors.

· Develop and manage budget for projects and be accountable for delivering against established business goals/objectives

· Work with other program managers to identify risks and opportunities across multiple projects within the department

· Analyze, evaluate, and overcome project risks, and produce project reports for stakeholders

· Primary role in communications, change leadership and engagement across the organisation

Required skills and qualifications.

· 8+ years of experience in an upper-management role, preferably in project management

· Exceptional skills in leadership, time management, facilitation, and organization

· Experience in regional based projects

· Working knowledge of digital transformation & ERP Implementation

· Outstanding knowledge of change management principles and performance evaluation processes

· Strong familiarity with project management software tools, methodologies (Agile/Hybrid/Waterfall), and best practices

· Experience seeing projects through the full life cycle

· Strong interpersonal skills and extremely resourceful

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multi-tasking skills

· Project Management Professional (PMP) certification preferred

We are hiring for IT Asset Manager who will be overseeing the daily and strategic management of both hardware and software assets.

Mandatory Skill-set

• Bachelor’s degree in information technology, computer science, or business administration, or related field;
• Minimum 5+ years in IT Asset Management;
• Strong leadership skills with the ability to manage and supervise teams;
• Well-versed in IT software and hardware, with a focus on CMDB, ITSM tools, especially ServiceNow;
• Proven ability to successfully execute strategic asset management processes;
• Profound understanding of licensing agreements, particularly with Microsoft, IBM, and Oracle;
• Strong skills in vendor management and negotiation;
• In-depth knowledge of IT Service Management processes and experience with Discovery tools;

Desired Skill-set

• Relevant certifications in IT asset management, project management, or related fields;

Responsibilities

• Perform daily and long-term operational and strategic management of hardware and software;
• Plan, monitor, and record hardware assets and/or software licenses to ensure compliance with vendor contracts;
• Keep track of IT assets within the Configuration Management Database throughout their lifecycle;
• Provide KPI/Metric for regular/ad hoc reporting of IT assets;
• Design processes related to software and hardware asset management, execute, and enhance them;
• Establish and maintain documentation of procedures, processes, and reports concerning asset management;
• Collaborate with Procurement and Finance in asset tracking, PO reconciliation, and asset write-offs;
• Perform verification and audit of IT assets - verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions.
• Perform wall-to-wall asset tagging across data centers and office locations;
• Collaborate with IT units concerning assets compliance audits and take ownership of ITSM Asset Management Tool.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibilities

• Strategic partner for IT to APAC business units
• Gather inputs, provide guidance and influence business unit leaders on IT Strategy development and plans
• Lead and collaborate with internal/external stakeholders on implementing ERP projects
• Identify and manage risks and ensure control measures are in place
• Team management
• 25% Traveling (Global)
• Other duties as assigned

Requirements

• Degree holder with at least 8 years of experience in IT Business partnering/Relationship management/Project management
• Well versed with ERP and good track record of leading SAP project implementation
• Strong business acumen. Great communicator. Problem solver.
• Strong ability to work effectively with Mandarin speaking stakeholders

About the Client

Reputed insurance company

Responsibilities

· Strong experience in Project Management, Build and manage an end-to-end project plan, and monitor/report progress.

· Need to have good understanding and working experience about Bigdata, and Data Analytics

· Effectively manage scope and dependencies. Identify risks and issues and proactively resolve/mitigate them.

· Ensure that the project is delivered on time, with agreed cost and quality.

· Required to deliver projects, lead the planning and implementation of multiple BI and data analytics projects like MSBI, Tableau, Qlik, Azure, Hadoop and ETL.

· Ensure that business outcomes are defined, approved, and delivered. Be responsible for benefits realization and ensure that benefits are delivered in the best way possible.

· Need support strong governance, aligned with the overall governance, and ensure that timely decisions are taken.

· Able to communicate regularly and effectively with project stakeholders.

Skills/Requirement

· Hands-on experience in IT Project Management using Agile and Scrum Methodologies.

· Must have strong domain experience of Data Analytics / Bigdata.

· Need to have experience in implementation of multiple BI and data analytics projects like MSBI, Tableau, Qlik, Azure, Hadoop and ETL.

· Certified in PMP, Agile and Scrum Master is good to have.

· Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Zone IT Solutions, a leading provider of resourcing services in the Information Technology and Services industry, is seeking a passionate and dedicated Account Manager (Recruitment Services) to join our team. As an Account Manager, you will play a fundamental role in driving business growth by providing exceptional recruitment services to our clients.

Responsibilities

• Build and maintain strong relationships with clients in order to understand their recruitment needs and effectively fulfill their requirements.
• Source, screen, and select candidates through various channels to build a pool of qualified candidates for current and future job openings.
• Conduct thorough interviews and assessments of candidates to determine their suitability for specific roles.
• Coordinate with clients and candidates to schedule interviews, negotiate offers, and facilitate the hiring process.
• Provide regular updates and reports to clients regarding the status of recruitment efforts.
• Stay updated on market trends, industry developments, and emerging technologies to effectively advise clients on recruitment strategies.
• Collaborate with internal teams, such as recruitment consultants and account executives, to ensure a seamless and efficient recruitment process.

• Experience in account management or recruitment within the Information Technology and Services industry.
• Proven track record of success in meeting and exceeding recruitment targets and KPIs.
• Strong understanding of recruitment best practices, sourcing strategies, and candidate assessment methodologies.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with clients and candidates.
• Exceptional organizational and time management skills to effectively prioritize and manage multiple recruitment projects.
• Familiarity with applicant tracking systems (ATS) and other recruitment software.
• A self-motivated and result-oriented mindset with the ability to thrive in a fast-paced and dynamic environment.

Zone IT Solutions is an Australia-based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient, and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us.

Also, follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

☑ AWS + Performance Bonus

☑ Family Friendly Environment

☑ Near MRT

Job Description:

• Overseeing software application functionality
• Lead a team of IT Engineers in support & operations of IT applications.
• Assess system performance and recommend improvements
• Develop IT policies and practices

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Responsibilities:

Strong in handling IT Enteprirse Project Management.

Involved in Project Design, Planning and Implementation.

Demonstrated strong experience in IT Strategic Planning.

Experience in handling Project Budgeting, Delivery, Scheduling and Management.

Good in Client, Vendor and Stakeholder Management.

Handle Project Planning, Scheduling, Delivery and Execution

Involved in Service Delivery Management.

Requirements:

Demostrated strong IT Enterprise Project Management experience.

Good in Vendor and Client Management.

Experience in Projects Scheduling, Budgeting, Delivery and Management.

Experience in handling IT Project Management

Demonstrated Enterprise Management and Strategic planning.

Demonstrated experience in handling Project Life Cycle.

Min. 5 years of IT Project Management experience.

Possess CITPM or PMP certified

Good Degree in Computer Science/Computer Engineering.

Knowledgeable in both Software/ Application and Infrastructure

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

A solid background in channel-based IT solutions sales, strong relationship-building skills, and the ability to optimize revenue and margin through effective sales strategies. The ideal candidate should demonstrate a comprehensive understanding of the product range, technical competence, and proficiency in maintaining positive partner relationships. Effective communication, strategic thinking, and a proactive approach to sales opportunities are key attributes for success in this role.

Job Purpose:

Act as the primary liaison between the organization and the partner community, managing the entire sales cycle to optimize revenue, margin, and partner satisfaction, while fostering strong relationships and identifying sales opportunities.

Responsibilities:

• Collaborate with the Channels Director to formulate and execute an effective call plan for engaging the business partner community.
• Demonstrate a comprehensive understanding of the product range, providing well-informed overviews.
• Identify and leverage upsell and cross-sell opportunities to maximize margin returns.
• Coordinate with various divisions to ensure smooth customer transactions and a positive partner buying experience.
• Maintain an updated CRM for accurate business insights and diligently follow up on quotations.
• Design and implement outbound campaigns to achieve agreed margin goals.
• Identify services opportunities in collaboration with the Technical Services team.
• Attain and sustain sales certification for relevant product groups.
• Resolve partner issues promptly and accurately forecast business on a monthly basis.
• Collaborate with Sales Support to ensure timely logging of orders.

Requirements:

• Minimum 4 to 6 years of channel-based IT solutions sales experience.
• Tertiary IT degree or Diploma preferred.
• Strong relationship-building and communication skills.
• Demonstrated maturity and strong business acumen.
• Proficient in opportunity closing skills with technical competence in IT solutions.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

Job Code: PRIT

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

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Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Business

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Objectives of this Role

• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily and Weekly Responsibilities

• Take inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify, upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Job Requirements

• Professional experience in a sales or customer service role, preferably in IT/Technology/ Engineering domain
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Good attention to detail and organizational skills
• Exceptional verbal and written communication skills
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Adequate, accurate product knowledge.
• Work location: Jurong East
• Singaporeans only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $6,200 – $7,000 per month

Minimum 5 years of experience as Apps PM, would be good if coming from SI environment (Government Projects), needs to be well-versed in the full SDLC life cycle and coming from a developer background. To check with candidate if they are CSM, PMP and CITPM certified

Responsibilities:

1. Manage the development and implementation of client's solutions and applications

2. Manage and lead a team of business analysts and developers in the entire project development life cycle

3. Manage each phase of the development life cycle and ensure that all tasks/objectives in each phase

are met

4. Manage the expectations of Stakeholders and Clients

5. Coordinate with suppliers and internal departments

6. Accountable for the scope, schedule and resources used

7. Manage and oversee the profit and loss of the project

Pre-requisites:

1. Computer Science background or equivalent

2. At least 5 years' experience in project management and 10 years’ experience in IT with good

problem analysis techniques (those with less experience may be considered for a junior position)

3. Strong written and communication skills

4. Strong inter-personal relationship

5. CITPM or PMP-certified will be an advantage

6. Good understanding of Cloud Computing and Java / .NET / Web technologies will be an advantage

Responsibilties

• Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.
• Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.
• Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.
• Lead the development of the overall project schedule & activities based on the appropriate methodology
• Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.
• Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.
• Manage processes and procedures covering issue and risk management.
• Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period
• Contract Management
• Service Level Management (SLA)
• Service/Change Request Management (scope, schedule, budget, prioritisation)
• Problem and Incident Management (tracking, escalation, closure)
• Audit and Security Service
• Risk Management

Requirements

• Tertiary Education in relevant fields is preferred.
• CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Team player with project management and people management skills
• Experience in Hardware or Technical refresh project is an added advantage.
• Analytical, conceptualisation and problem-solving skills.
• Knowledge of Singapore Authority procurement and governance processes will be an added advantage.
• Familiar with government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.

With expansion plans, they are looking to hire an IT Project Manager to join the team.

about the role

• Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.
• Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.
• Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.
• Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.
• Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.
• Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.
• Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.
• Manage processes and procedures covering issue and risk management.
• Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period
• During project phase, lead the application in covering,

1. Contract Management
2. Service Level Management (SLA)
3. Service/Change Request Management (scope, schedule, budget, prioritisation)
4. Problem and Incident Management (tracking, escalation, closure)
5. Audit and Security Services
6. Risk Management

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent.
• Minimally 3 to 5 years of experience in Project Management and familiar with the full project development life cycle.
• Certifications (CITPM / PMP/ COMIT) are highly desirable.
• Experienced in hardware/ technical refresh projects is an added advantge.
• Knowledge of Singapore government authority data, procurement and governance processes will be ideal.
• Strong people, stakeholder and communication skills.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

Responsibilities

• Support sales team in solution and colour sales.
• Prospecting and identifying new market opportunities and establish new solution business model.
• Maintain and build good working relationship with existing and new customers and distributors.
• Formulate effective sales strategies to ensure share market share gains, increased profitability.
• Management of solution sales cycle includes analyzing customer requirements, preparation of sales proposals, testing of solutions, solution demonstration and installation.
• Conduct solution training for Sales Team and distributors.
• Management of projects development and implementation.
• Hosting of Webinars.
• Analyze industrial trends and competitive landscape and execution of market research to identify new business opportunities and attainment of sales target.

Requirements

• Possess experience in IT control or related field.
• Refined business acumen for customer and vendor management.
• Excellent communication and presentation skills.
• Knowledge in Colour Management and Managed Print Services is an advantage.
• Experience in Document Solutions Life Cycle is preferred.

Kindly email your Resume in *MS Words Format to* Mr Lex Ong Shee Hean (R1106602): [email protected]
Shortlisted candidates will be notified for an interview.

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Call Strategy Solutions Services at 62263361
We will be most glad to assist you.

MOM License: 09C3018

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996