Total 60,695 Senior Executive it support executive job vacancies in Singapore

Challenger Technologies Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. Reporting directly to the General Manager - Customer Experience, the incumbent will play a crucial role in maintaining exceptional standards of customer satisfaction and service delivery.

• Working days: Monday to Sunday (6 Days Work Week)
• Working time: 11.00am to 9.30pm

Responsibilities:

• Call and ChatHandling incoming customer calls.
  Assist warranty inquiries for members and non-members.
  Handling Live chat from various online platforms.
  Handling inquiries or feedback from customers via Zendesk tickets.
  Resolve payment issues if customer-encountered after-sales online purchases.
  
• Customer serviceWalk-in customer inquiries.
  Assist issues tourist tax refund (ETRS) tickets.
  Product testing and exchange.
  Products first-time setup.
  Paste screen protector.
  Product redemption.
  Product packing for online fulfilment.
  

Requirements:

• Some experience in customer service
• Communication Skills: Excellent verbal and written communication skills to effectively handle customer inquiries over calls, chats, and tickets. Strong command of the language(s) used for customer interactions.
• Product Knowledge: Familiarity with our company's computer products, including their features, functionalities, and warranty policies. Ability to assist customers with product testing, setup, exchange, screen protector application, and other related tasks.
• Customer Service Mindset: Customer-centric approach with a genuine desire to assist and provide exceptional service to customers. Patience, empathy, and the ability to handle customer complaints or difficult situations professionally.
• Multitasking: Ability to handle multiple channels simultaneously, including incoming customer calls, live chat, and Zendesk tickets, while maintaining a high level of professionalism and accuracy.

Description

Support the team in all aspect of the general administration including but not limited to, maintenance, leasing, insurance, office equipment and purchasing of support.

Responsibilities

• Assist in handling day to day administration, maintaining records, filling, purchase order preparation, petty cash claims and document control.
• Management and maintain all filing, inventory and client database
• Responsible for coordinating Corporate Communications for the Company.
• Co-ordinate all aspects of the Company Website, including updating of website every 3 months when necessary, and an overall revamp of the website once every 5 years
• Co-ordinate corporate materials including artwork and contractors/suppliers for Events & Exhibitions
  Support Customer Appreciation Activities e.g. events, gifting
• Co-ordinate Customer Satisfaction Surveys in line with Company ISO Policy
• Source & procure marketing collaterals including Corporate gifts
• Regular scanning of media, specifically newspapers for related and relevant articles and to collate these articles weekly for dissemination to management.
• Co-ordinate various licenses/ renewal/application e.g. BCA Contractor’s Registry, I.E Singapore’s Double Tax
• Co-ordinate interviews, photography session, provision of information for Directors/staff for media enquires/interaction
• Work closely with BDD team to develop Corporate Presentation and update once every 6 months
• Co-ordinate collating of Corporate Info Pack, including Corporate Presentation
• Work closely with BD Executives to assist with HR needs
• Maintain HR related records in the share space, Responsible for Rotary Intranet (BDD)
• To be proactive in creating a safe working environment for everyone and ensuring that HSE in-house rules are observed at all times.
• To consider HSE aspects when planning and carrying out tasks to eliminate and reduce HSE hazards, aspects and risks.
  

Requirements

• Preferably GCE O / A Level or Diploma in Business Administration
• Preferably 2 year experience handling general administration and/or secretary’s duties.
• Proficiency in MS Words, Excel and Power Point
  

Overall Job Objective

Responsible to provide excellent customer service for smooth logistics operations (freight forwarding and supply chain/haulage).

Core Responsibilities

1) To handle and prepare shipping documentations (e.g. Bill of Ladings, Sea waybill, Air waybill etc.) and shipment-related operations.

2) To manage customers’ shipments in all areas, including but not limited to the following:-

- Update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.

- Liaise with customers to obtain necessary information for shipping documentation generation.

- Enter shipment data in freight management software system (Sysfreight), and open/close job files with all information in place.

- Follow up on any outstanding payments by customers.

- To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.

- To provide necessary support to the Freight Sales Department to assist in addressing customers’ enquiries and preparing quotations (where necessary)

- To adhere to Standard Operating Procedures (SOP) and Key Performance Index (KPI) set by the company to meet customers’ needs and expectations

TO PROVIDE RECRUITMENT SUPPORT, CONTRIBUTING TO THE GENERATION OF TOPLINE

ROLES AND RESPONSIBILITIES

• Organisation and Co-ordination of Recruitment Events
• Creation of Marketing Collaterals required for Recruitment
• Crafting of Creatives like social media visuals, EDMs and newsletters
• Providing technical Set-up and support during recruitment events
• management of marketing campaigns for recruitment events
• social media postings and reply management
• inhouse recruitment photo and video shooting
• Providing reruitment marketing logistical support
• Creation and Maintenance of Recruitment Marketing assets
• Take an active lead in design conceptualization and content styling
• work closely with agencies to develop platform, engaging, relevant an effective marketing content such as landing page and online ad
• Digitally savvy
• Any other adhoc tasks as assigned.

JOB REQUIREMENT

• O/ N level, diploma or equivalent.
• Knowledge of social media, hubspot
• Minimum 3 year of experience in marketing roles.
• Knowledge of design software - canva, social media platforms
• Experience in event set up and video conferencing tools .
• Strong customer service and communication skills.
• Experience in the F&B sector is an asset.
• Able to converse with china partners
• Strong organizational and ability to prioritize work to succeed under fast-paced environment.

Responsibilities:

· Create import & export jobs in system till Billing and file closure

· Liaise with Carrier / Co-loader for import shipment arrival & export shipment booking

· Liaise with Internal & External Customers for shipments arrangement

· Handle import & export custom permit

· Liaise with Transporter for import & export cargo handling

· Procure rates with Carrier / Co-loader

· Check origin/destination rate with overseas agent

· Support Sales for quotation

· Any ad-hoc matter assigned by superior

Requirements:

· Minimum Diploma in any relevant field of studies

· Minimum of 3 years of experience working in freight forwarding operations

· Proficient in MS Office such as PowerPoint, Excel, Words etc

· Interpersonal skills

· Team player

· Problem-solving

Responsibilities:

• Provide accounting and administrative support to the Finance Manager.
• Issuing Purchase Orders and sales invoices.
• Monitoring AR collection. Preparing and update monthly AR and AP Aging reports.
• Preparing suppliers payments and checked employee’s reimbursement claims on timely basis.
• Assisting in preparing audit schedules for audit purposes.
• Maintain Petty Cash and update the records promptly.
• Maintain weekly cash book accurately.
• Managing and processing office maintenance, pantry, and office purchases.
• Processing of online purchases.
• Assisting in travel booking.
• Run day-to-day errands and general office administration duties such office reception and answering phone calls.
• Any other ad-hoc works as per assigned by supervisor.

Requirements:

• Minimum Diploma in Accountancy or Business Administration.
• At least 2-3 years of relevant experience in accounting and administrative roles.
• Good command of English and Mandarin to communicate with Mandarin speaking associates.
• Proficient in Microsoft Office with good Excel skills.
• Good organisational and administrative skills.
• Tactful, reliability and attention to details.

Job Description & Requirements

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 3 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours or weekend if needed

• Provides full secretarial support in a highly proficient and effective manner ensuring that timelines are kept and work is of high quality;
• Manages and maintains appointments, schedules meetings and keeps the calendars up-to-date in an effective manner;
• Follows through on the preparation of presentation slides, monthly reports for internal/external meetings;
• Follows through on notes takings during meetings, distributes to all parties concerned and follows through on the completion of action items as required;
• Coordinates effectively meetings/ conference including sending out meeting invitations and the booking of meeting venues;
• Organises Company/Corporate events and ensures that all aspects of the arrangement are effectively looked into;
• Follows through effectively on projects/tasks assigned and ensures the completion without prompting;
• Co-ordinates on projects/tasks with other members of staff to ensure proper completion;
• Follows up effectively and promptly on incoming and outgoing correspondence;
• Puts up management and other reports in a timely manner;
• Arranges all business trips and ensures the proper co-ordination of travels, hotel bookings and appointments;
• Assists in putting up travelling and other general expense claims
• Maintains an efficient filing system for maintenance of documents.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Job Description:

You will participate in the development and expansion of Phillip Nova’ business activities for retail and high net worth segment. You are required to assist in client acquisition activities by following up on referred leads, events participation, networking and implementing other expansion strategies. You will also assist in the follow up with existing individual and institutional clients to provide timely personalized support to meet the clients’ trading needs. In addition, you will be involved in projects which will contribute to the overall development of business and enhancing the customer trading experience.

Responsibilities:

• Work closely with the sales team to achieve Equities/Futures/Forex commission and volume targets
• Building relationships with existing clients including High Net Worth and active traders to increase client satisfaction.
• Provide support for sales activities and participate in the team brainstorming to explore new marketing activities to increase business
• Review and refine sales related processes improvement within the team
• Execute daily sales administration activities and ensure inbox enquiries are timely responded to - e.g. answering customers’ enquires, supporting customers’ on boarding process, etc.
• Ad hoc assignments and projects – e.g. client outreach, platform training, general market research etc

Key Requirements:

• Minimum Diploma and above in any discipline
• Well-organised and meticulous
• A team player who is committed and self-driven, with the ability to respond positively to client request for assistance
• Proactive individual who is resourceful to provide alternative solutions for clients
• A keen desire to explore and learn about financial markets
• Strong verbal and written communication for both client and internal communication

Advantageous to have:

• Strong interpersonal and communication skills, ability to present and speak in public setting
• Certifications in CMFAS modules 1A, 2A, 5 and 6A
• Good knowledge of Fundamental and Technical Analysis in the Equities/Futures/Forex market
• Candidates with experience in financial services industry
• Candidates without experience are welcomed to apply

Sales/Business Development Executive/Manager

Working Location: 80 Marine Parade Road, #12-02 Parkway Parade, 449269

Working hours: Mon-Fri 8:30 am to 6:00 pm

Description:

As a Hunter Sales Executive / Business Development Executive, you will be responsible for driving new business opportunities and expanding our client base. You will focus on identifying and closing new business deals, establishing strong relationships with potential clients, and achieving sales targets. This role requires a proactive and self-motivated individual who thrives in a fast-paced and competitive environment.

Key Responsibilities:

• Identify and target new business opportunities through research, networking, and prospecting.
• Develop and maintain a robust pipeline of potential clients.
• Conduct sales presentations and product demonstrations to potential clients.
• Negotiate and close sales deals to meet or exceed sales targets.
• Build and maintain strong relationships with key decision-makers and stakeholders.
• Collaborate with internal teams to ensure seamless onboarding and delivery of products/services to new clients.
• Stay updated on industry trends, market conditions, and competitor activities.
• Prepare and deliver accurate sales reports, forecasts, and market analysis to management.

Requirements:

• Diploma and above in Business Management, or in a relevant discipline.
• Minimum 2 years of experience in a similar position.
• Proven track record of success in a sales role (With an existing client base), preferably within the freight forwarding / customs brokerage industry.
• Proficiency in using CRM software and other sales tools.
• Willingness to travel as needed.
• Added advantage of familiarity with Ocean, Air, Contract Logistics.
• Salary package will be commensurate based on experience and skill set (Basic & Commission).
• Based on experience, the ideal candidate may be considered for a Supervisor/Manager position.

Responsibilities

Support in full spectrum of functions primarily on Learning & Development and Talent Management :

L&D

- Conduct learning needs analysis

- Collaborate with various stakeholders to identify training gaps and develop targeted solutions

- Develop OJT blueprint, curriculum, instructional materials

- Build annual training program

- Coordinate training arrangements

- Design and deliver training program, Train-the-Trainer

- Evaluate effectiveness to enhance skills and competencies of employees

- Handle training grant subsidy applications

Talent Management

- Develop and update job descriptions and specifications

- Prepare materials and post jobs in various channels leveraging on government support schemes

- Source and reach out to talents to ensure good fit

- Conduct interviews & follow up documentation for selected candidates

- Regular recruitment reporting

- Conduct orientation sessions for new hires

Provide daily support in others end-to-end employee cycle activities.

Requirements

- Minimum Diploma level

- ACLP or ACTA certified

- At least 3 years of relevant experience

- Familiar with NACE and Workplace Learning accreditation

- Proficient in MS Office

- Willing to go on the grounds and liaise with various stakeholders

- Good interpersonal and communication skills

- Experience as HR generalist with expertise in L&D and TM is advantageous

• Conduct sales and marketing in marine electrical systems or marine propulsion.
• Drive sales and build client relationships.
• Develop marketing strategies and represent the company at events.

Requirements:

• Strong understanding of marine electrical systems or propulsion.
• Minimum of 2 years in sales and marketing, preferably in the marine industry.
• Sales driven
• Fluent in English and Chinese (spoken and written)
• Additional languages like Japanese or Thai are a plus.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

• Marine Electrical Supplier
• Basic $3000 - $6000
• 5 days (8.30am – 6.00pm)
• Location: Penjuru Lane
• Transport provided from Jurong East, CCK, Serangoon, Bishan

Responsibilities

• Develop and review company policies.
• Advise management on the company’s compliance with laws and regulations.
• Assess company operations to determine compliance risk.
• Documents drafting, including letter or email.
• Maintain proper and timely filing system, both in shared folder and hardcopy.
• Liaise with Directors of the Group, and other department personnels on compliance related matters.
• Assist to carry out regular internal audits for ISO [9001:2015 / 14001:2015 / 45001: 2018] certifications.
• Provide regular updates for all ISO documents.
• Attend ISO/Fire Safety/Other Audits independently.

Requirements

• Min Bachelor’s degree in law, finance, business management, or a related field.
• At least 2-3 years of relevant working experiences.
• Good knowledge in ISO will be Advantageous

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience

Job Info:

• Working Days: Monday - Friday
• Working Hours: 7:50am - 4:55pm
• Location: West
• Salary: Basic up to $4,000 + AWS + VB

Job Description:

• Oversee the entire recruitment and talent acquisition process.
• Manage vacancy requisitions and update manpower transactions.
• Post job openings through internal and external channels.
• Collaborate with recruitment agencies to source candidates.
• Conduct interviews and screenings, selecting candidates that align with hiring managers' needs.
• Administer work passes and manage onboarding procedures.
• Organize and participate in career talks and job fairs.
• Prepare monthly recruitment reports.
• Assist in the development of company recruitment strategies.
• Coordinate Workplace Health Promotion and company recreational activities.
• Perform other ad-hoc duties as assigned by the superior.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Description & Requirements

You will be involved in day-to-day office administrative, book keeping, accounts and audit related reporting activities. Highly proficient in using MS Office software especially Excel advanced formula features is important.

Ultimately, need to provide with accurate quantitative information on financial position, liquidity and cash flows of our business, while ensuring we’re compliant with all tax regulations.

Responsibilities

• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Reinforce financial data confidentiality and conduct database backups when necessary
• Comply with financial policies and regulations

Requirements and skills

• Work experience as an Accountant
• Excellent knowledge of accounting regulations and procedures.
• Hands-on experience with accounting software.
• Advanced MS Office skills
• Experience with general ledger functions
• Strong attention to detail and good analytical skills
• BSc in Accounting, Finance or relevant degree

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

Support the procurement function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

Collaborating with our technology to understand our company needs as well as work with our existing/new suppliers to determine company strategic alignment.

Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings.

Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

The HR Admin Executive will support our Human Resources department in various administrative functions. The HR Admin Executive will be responsible for a variety of tasks, including chasing payments for the company and handling accreditation matters. The ideal candidate will have strong organizational skills, a proactive attitude, and a willingness to learn.

Payment Chasing:

• Monitor and follow up on outstanding payments. Maintain accurate records of payment statuses and resolve any discrepancies.
• Prepare and send reminders and invoices.
• Coordinate with the finance department and clinical operations to resolve payment issues.

Accreditation Matters:

• Assist in maintaining and updating accreditations and certifications.
• Prepare documentation and submissions required for accreditation processes.
• Track expiration dates and renewal requirements for certifications.

HR Administrative Support:

• Assist with recruitment processes, including scheduling meetings and processing new hire paperwork.
• Assist in onboarding new employees, preparing HR documentation, and maintaining employee records. Assist in offboarding of leavers.

General Office Administration:

• Provide administrative support to the HR team.
• Organize and maintain filing systems and documentation.
• Handle day-to-day office tasks and assist with office management.
• Any other duties as assigned.

Job Requirements:

· Diploma/Degree in HR related studies preferred

· Diploma/Degree in Business/Accountancy/IT also welcome

· Willing to multi-task and have sense of urgency

· Able to work well as a team and independently

· Proficient with Microsoft Office especially MS Excel

· Good interpersonal and communications skills

· Being a good team player and being able to cooperate effectively with colleagues

The HR Admin Executive will support our Human Resources department in various administrative functions. The HR Admin Executive will be responsible for a variety of tasks, including chasing payments for the company and handling accreditation matters. The ideal candidate will have strong organizational skills, a proactive attitude, and a willingness to learn.

Payment Chasing:

• Monitor and follow up on outstanding payments. Maintain accurate records of payment statuses and resolve any discrepancies.
• Prepare and send reminders and invoices.
• Coordinate with the finance department and clinical operations to resolve payment issues.

Accreditation Matters:

• Assist in maintaining and updating accreditations and certifications.
• Prepare documentation and submissions required for accreditation processes.
• Track expiration dates and renewal requirements for certifications.

HR Administrative Support:

• Assist with recruitment processes, including scheduling meetings and processing new hire paperwork.
• Assist in onboarding new employees, preparing HR documentation, and maintaining employee records.
• Assist in offboarding of leavers.

General Office Administration:

• Provide administrative support to the HR team.
• Organize and maintain filing systems and documentation.
• Handle day-to-day office tasks and assist with office management.
• Any other duties as assigned.

Job Requirements:

· Diploma/Degree in HR related studies preferred

· Diploma/Degree in Business/Accountancy/IT also welcome

· Willing to multi-task and have sense of urgency

· Able to work well as a team and independently

· Proficient with Microsoft Office especially MS Excel

· Good interpersonal and communications skills

· Being a good team player and being able to cooperate effectively with colleagues

Job Highlights

• Good learning opportunities and career progression
• Excellent benefits and incentives for employees
• Walking distance from Tuas Crescent MRT station

Job Description

We are recruiting for Human Resource (HR) & Admin Executive who will support the HR & Admin Manager in the full spectrum of HR activities and providing HR services to the business. The individual works independently with dedication and has a sense of urgency to meet tight deadlines. The individual also adopts a service excellence mindset and is passionate about addressing organizational and employees’ needs and issues.

Your Main Job Responsibilities

• Handle HR tasks relating to HR policies, Unit4 Prosoft HRMS, talent acquisition, on/off boarding, compensation and benefits, learning and development, etc.
• Support the management in overseeing the administrative and operational aspects of the work environment
• Prepare employment contracts, acknowledgement of resignation letters, staff confirmation letters, promotion letters and other HR-related letters
• Manage recruitment/hiring processes including interview, reference checks, execute employee onboarding, new hire orientation, etc
• Identify and share the manpower hiring issues with viable proposals on recruitment plans and initiatives to meet the outcomes of manpower hiring
• Conduct exit interviews to gather feedback for better employee retention and manage employee’s exit clearance process
• Regularly update and ensure accurate maintenance of employee database, P-files and all HR related information
• Monitor and administer work pass applications/ renewals/ cancellations via EPOL and WPOL, including purchasing security bond and managing foreign worker quota
• Handle the processing of insurance claims for Group Hospital & Surgical, Group Personal Accident, Work Injury, etc
• Process CPF, IR8A, IR21, NSman make-up pay claim, government-paid leave schemes, government grants and submissions such as MOM surveys, wage surveys, etc
• Assist in compensation and benefits review, salary survey and benchmarking and employee engagement survey analysis
• Handle end-to-end processing of monthly payroll computation and ad-hoc processing of commission payment and referral fees for employees, ensuring accuracy, completeness and timeliness in the payment of salaries in compliance with company policies and statutory requirements
• Maintain up-to-date forms/records on training and to administer training for employees
• Plan, coordinate and organize, which are inclusive but not limited to meetings, events, etc
• Procure office stationery, business cards, company stamps, uniforms, etc and issue to employees
• Manage the maintenance and housekeeping of office premises and equipment such as copiers, air-conditioners, water dispensers, etc
• Assist with general administration and other ad-hoc tasks as required

Your Professional Background

• Minimum Diploma in Human Resources Management
• Minimum 3 year’ HR-related experience
• Proficient in Microsoft Excel, Word, Outlook and PowerPoint
• Knowledge of Unit4 Prosoft HRMS is an added advantage
• Good knowledge of local labour legislation
• Independent, self-confident and self-motivated
• Able to work under pressure and with a sense of urgency to meet tight deadlines
• Service-oriented with excellent interpersonal and communication skills in dealing with different levels of employees
• Resourceful with an analytical mind and a problem-solving aptitude

The HR Admin Executive will support our Human Resources department in various administrative functions. The HR Admin Executive will be responsible for a variety of tasks, including chasing payments for the company and handling accreditation matters. The ideal candidate will have strong organizational skills, a proactive attitude, and a willingness to learn.

Payment Chasing:

• Monitor and follow up on outstanding payments. Maintain accurate records of payment statuses and resolve any discrepancies.
• Prepare and send reminders and invoices.
• Coordinate with the finance department and clinical operations to resolve payment issues.

Accreditation Matters:

• Assist in maintaining and updating accreditations and certifications.
• Prepare documentation and submissions required for accreditation processes.
• Track expiration dates and renewal requirements for certifications.

HR Administrative Support:

• Assist with recruitment processes, including scheduling meetings and processing new hire paperwork.
• Assist in onboarding new employees, preparing HR documentation, and maintaining employee records. Assist in offboarding of leavers.

General Office Administration:

• Provide administrative support to the HR team.
• Organize and maintain filing systems and documentation.
• Handle day-to-day office tasks and assist with office management.
• Any other duties as assigned.

Job Requirements:

· Diploma/Degree in HR related studies preferred

· Diploma/Degree in Business/Accountancy/IT also welcome

· Willing to multi-task and have sense of urgency

· Able to work well as a team and independently

· Proficient with Microsoft Office especially MS Excel

· Good interpersonal and communications skills

· Being a good team player and being able to cooperate effectively with colleagues

The HR Admin Executive will support our Human Resources department in various administrative functions. The HR Admin Executive will be responsible for a variety of tasks, including chasing payments for the company and handling accreditation matters. The ideal candidate will have strong organizational skills, a proactive attitude, and a willingness to learn.

Payment Chasing:

• Monitor and follow up on outstanding payments. Maintain accurate records of payment statuses and resolve any discrepancies.
• Prepare and send reminders and invoices.
• Coordinate with the finance department and clinical operations to resolve payment issues.

Accreditation Matters:

• Assist in maintaining and updating accreditations and certifications.
• Prepare documentation and submissions required for accreditation processes.
• Track expiration dates and renewal requirements for certifications.

HR Administrative Support:

• Assist with recruitment processes, including scheduling meetings and processing new hire paperwork.
• Assist in onboarding new employees, preparing HR documentation, and maintaining employee records. Assist in offboarding of leavers.

General Office Administration:

• Provide administrative support to the HR team.
• Organize and maintain filing systems and documentation.
• Handle day-to-day office tasks and assist with office management.
• Any other duties as assigned.

Job Requirements:

· Diploma/Degree in HR related studies preferred

· Diploma/Degree in Business/Accountancy/IT also welcome

· Willing to multi-task and have sense of urgency

· Able to work well as a team and independently

· Proficient with Microsoft Office especially MS Excel

· Good interpersonal and communications skills

· Being a good team player and being able to cooperate effectively with colleagues

Fund-Raising Executive

Full–time

Salary range: SGD$3,000 - $4,000

Reporting to Executive Director, this position will be responsible for creating and driving effective fundraising strategies, executing fundraising activities, and building strong philanthropic relationships for the Charity.

The incumbent should plan to meet the yearly fundraising targets to ensure the sustainability of K9Assistance’s programmes. These activities shall be aligned to achieve K9Assistance’s mission, vision, and strategic objectives.

The candidate should be comfortable around Assistance Dogs.

Key Responsibilities:

• Provide strong stewardship to existing stakeholders, corporate partners, donors to build long-term relationships and cultivate them to have better understanding of the needs of Persons with Disabilities and Assistance Dogs
• Manage existing donor database and donor relations
• Responsible for identifying suitable grants for application
• Working with the Management to identify funding needs and direction before developing relevant campaigns.
• Solicit and acquire new philanthropic gifts from both existing, new and prospective donors, including endowments, sponsorships from corporates/foundations/trusts/individuals to support K9Assistance’s programmes and initiatives
• Continually seek out new streams for fundraising – Corporate giving program, recurring donors, individual donors, legacy gifting, etc.
• Draft proposals and presentations to present K9Assistance’s case for corporate and donor support and sponsorship
• Work with finance team to ensure compliance with legislation and policies pertaining to statutory fundraising requirements, Charities and Code of Governance, i.e. application of licenses and appeals where applicable
• Prepare regular reports for internal and external non-financial disclosure reporting
• Report progress of fund-raising activities to management
• Able to analyse past fundraising performance and trends to inform future fundraising approaches and calibrate steps to increase donation revenue
• Organise and oversee the development and smooth execution of internal and external fundraising campaigns and events that are in line with K9Assistance’s vision and mission
• Plan, organise, and coordinate corporate events to promote awareness with our partners

General:

• Perform any other duties as assigned by the Executive Director/Management

Education, Skills, and Competencies

Education and Experience:

• Bachelor’s Degree in Business Management/ Marketing/ Communications
• At least 5 years of experience in the social service sector and in a similar capacity (charity fundraising or non-profit fund management experience)

Technical Skills and Competencies:

• Able to multi-task and possess strong analytical, problem-solving and project management skills
• High standard of numeracy and budgeting skills
• Strategic thinker with strong negotiation and persuasion skills
• Knowledge of various fundraising techniques, including online fundraising (digital and social media platforms) with a creative mindset to engage audiences effectively
• Experience in use of Donation Management System

Generic Skills and Competencies:

• Strong interest in community work, passion in charity work and a commitment to making a positive impact
• Excellent written, interpersonal, and communication skills
• Keen eye for aesthetics and design
• Process oriented, with attention to detail and accuracy
• Has a strong learning agility and is resilient, adaptable and able to manage change and ambiguity
• A self-starter who is motivated to work autonomously, take initiative and make sound decisions
• Strong analytical and marketing skills
• Team player with good engagement skills, including listening, negotiating and presenting.

Responsibilities:

1. Fully understand the annual service contract, oversee all service-related work, and ensure high-quality delivery of all service content.

2. Develop operational plans for clients and platforms/tools, manage project costs, and control budgets effectively.

3. Increase the user base and engagement on new media platforms, enhancing visibility.

4. Familiar with operational strategies for internet content products, analyse market feedback, and adjust operations accordingly.

5. Coordinate internal teams for efficient content production and collaboration.

Requirements:

1. Bachelor’s degree or higher, with experience in advertising or third-party new media operations preferred.

2. Strong writing and editing skills, proficient in PPT, capable of independently handling topic planning, article writing, and related tasks.

3. Expertise in data operation and analysis on platforms like WeChat and Douyin, with a keen understanding of client needs.

4. Strong communication, coordination, and organisational skills, with a proactive and resilient attitude.