Total 392 logistic supervisor job vacancies in singapore north east

Job Description

The Project Supervisor is responsible for overseeing the daily operations of a construction project, focusing on supervising precast deliveries, managing Requests for Information (RFIs), and recording and addressing project delays. This role ensures that work is executed according to project specifications, timelines, and quality standards while maintaining effective communication with stakeholders.

Key Responsibilities:

• Oversee the delivery, handling, and installation of precast components to ensure they meet project specifications and schedules.
• Coordinate with suppliers and subcontractors to schedule deliveries and manage any logistical challenges.
• Inspect precast materials upon arrival to confirm quality and compliance with design requirements.
• Identify and raise RFIs to clarify project details, resolve design conflicts, or address discrepancies.
• Collaborate with project managers, architects, and engineers to obtain timely responses to RFIs.
• Document and track the resolution of RFIs to ensure that issues are addressed and integrated into the project.
• Monitor project progress and document any delays or disruptions affecting the project schedule.
• Report delays to stakeholders and provide regular updates on the status and impact of the delays.
• Supervise daily operations on the construction site, ensuring adherence to project plans, quality standards, and safety regulations.
• Manage and coordinate the work of construction workers, subcontractors, and other project personnel.
• Address and resolve any on-site issues or conflicts promptly.
• Conduct regular inspections to ensure work is performed according to project specifications and quality standards.
• Address and rectify any quality issues or non-compliance findings.
• Enforce safety protocols and regulations to maintain a safe working environment for all personnel.
• Conduct safety meetings and inspections to promote and ensure adherence to safety standards.
• Maintain effective communication with project stakeholders, including clients, contractors, and project managers.
• Prepare and submit progress reports, including updates on precast deliveries, RFIs, delays, and other project metrics.
• Document and report incidents, changes, and project developments.
• Ensure compliance with relevant laws, regulations, and industry standards throughout the project.
• Review and enforce adherence to project contracts, permits, and documentation.

Job Requirements:

• At least 1 Year of working experience in the related field is required for this position
• Must possess a proactive attitude, self-motivated, a team player and have strong problem-solving and communication skills
• Relevant experience in RC structure works

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the team
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday\
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Job Description

The Project Supervisor is responsible for overseeing the daily operations of a construction project, focusing on supervising precast deliveries, managing Requests for Information (RFIs), and recording and addressing project delays. This role ensures that work is executed according to project specifications, timelines, and quality standards while maintaining effective communication with stakeholders.

Key Responsibilities:

• Oversee the delivery, handling, and installation of precast components to ensure they meet project specifications and schedules.
• Coordinate with suppliers and subcontractors to schedule deliveries and manage any logistical challenges.
• Inspect precast materials upon arrival to confirm quality and compliance with design requirements.
• Identify and raise RFIs to clarify project details, resolve design conflicts, or address discrepancies.
• Collaborate with project managers, architects, and engineers to obtain timely responses to RFIs.
• Document and track the resolution of RFIs to ensure that issues are addressed and integrated into the project.
• Monitor project progress and document any delays or disruptions affecting the project schedule.
• Report delays to stakeholders and provide regular updates on the status and impact of the delays.
• Supervise daily operations on the construction site, ensuring adherence to project plans, quality standards, and safety regulations.
• Manage and coordinate the work of construction workers, subcontractors, and other project personnel.
• Address and resolve any on-site issues or conflicts promptly.
• Conduct regular inspections to ensure work is performed according to project specifications and quality standards.
• Address and rectify any quality issues or non-compliance findings.
• Enforce safety protocols and regulations to maintain a safe working environment for all personnel.
• Conduct safety meetings and inspections to promote and ensure adherence to safety standards.
• Maintain effective communication with project stakeholders, including clients, contractors, and project managers.
• Prepare and submit progress reports, including updates on precast deliveries, RFIs, delays, and other project metrics.
• Document and report incidents, changes, and project developments.
• Ensure compliance with relevant laws, regulations, and industry standards throughout the project.
• Review and enforce adherence to project contracts, permits, and documentation.

Job Requirements:

• At least 1 Year of working experience in the related field is required for this position
• Must possess a proactive attitude, self-motivated, a team player and have strong problem-solving and communication skills
• Relevant experience in RC structure works

* Develop and maintain strong in- bakery product knowledge

* Assist walk-in customers in purchasing bakery products

* Promote bakery products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

*Weekend and Public holiday may require to work overtime

*Must be able to work night shift or split shift

*Must be able to work extra hours or weekend if needed

Job Description: Site Supervisor in a Construction Company

Position Title: Site Supervisor

Location: Any sites in Singapore

Reports To: Project Manager / Construction Manager

Job Type: Full-Time

Job Overview:

As a Site Supervisor, you will oversee the day-to-day operations on the construction site, ensuring that projects are completed safely, on time, and within budget. You will coordinate with various teams, manage resources, and ensure adherence to safety and quality standards.

Key Responsibilities:

1. Site Management:Supervise daily operations on the construction site, ensuring that work is carried out in accordance with plans, specifications, and safety regulations.
   Coordinate and schedule the activities of subcontractors, suppliers, and workers to ensure timely completion of tasks.
   Monitor and control the use of materials, tools, and equipment.
   
2. Quality Control:Conduct regular inspections to ensure work meets the required quality standards and complies with building codes and regulations.
   Address and rectify any issues related to quality or compliance promptly.
   
3. Safety Management:Implement and enforce safety protocols to maintain a safe working environment for all site personnel.
   Conduct safety meetings and training sessions, ensuring all workers are aware of and adhere to safety practices.
   Investigate and report on any accidents or incidents, recommending corrective actions as needed.
   
4. Project Coordination:Collaborate with project managers and engineers to ensure alignment on project goals and timelines.
   Update project managers on progress, potential delays, and any issues affecting the project.
   Assist in preparing and maintaining project documentation, including reports and records.
   
5. Resource Management:Manage and oversee the allocation and utilization of labor, materials, and equipment.
   Ensure that all resources are used efficiently and effectively to minimize waste and optimize performance.
   
6. Communication:Serve as the primary point of contact between the construction site and the project management team.
   Facilitate clear and effective communication among site workers, subcontractors, and stakeholders.
   

Requirements:

1. Education:High school diploma or equivalent; a degree or diploma in construction management, civil engineering, or a related field is preferred or 3 years Expirenced in Relevant field if no education qualified.
   
2. Experience:Proven experience as a Site Supervisor or similar role in the construction industry.
   In-depth knowledge of construction methods, safety regulations, and building codes.
   
3. Skills:Strong leadership and team management skills.
   Excellent organizational and time-management abilities.
   Ability to read and interpret blueprints, plans, and technical drawings.
   Proficient in using construction-related software and tools.
   Strong problem-solving skills and attention to detail.
   
4. Certifications:Relevant certifications (e.g., OSHA, First Aid, etc.) may be required or preferred.
   
5. Physical Requirements:Ability to work in various weather conditions and on uneven terrain.
   Capable of lifting and carrying materials as needed.
   

Working Conditions:

• Work will primarily be on-site at construction locations.
• May require extended hours and occasional weekend work to meet project deadlines.

Job Description

The Site Supervisor is responsible for overseeing the daily operations of a construction site, ensuring that installation work and other site activities are carried out according to project plans, specifications, and quality standards. This role involves managing site personnel, coordinating with subcontractors, maintaining effective communication with stakeholders, and actively participating in daily toolbox meetings to ensure site safety and project progress.

Key Responsibilities:

• Assist site manager/project manager in supervising daily activities on the construction site, ensuring that work is carried out efficiently and according to project plans and schedules.
• Ensure that all installation work is carried out according to project plans, specifications, and industry standards.
• Supervise and coordinate the activities of construction workers, subcontractors, and vendors involved in the installation process.
• Verify that materials and equipment are installed correctly and meet quality and safety requirements.
• Oversee daily site operations to ensure work is completed efficiently and on schedule.
• Coordinate and schedule activities to align with project timelines and milestones.
• Address any issues or delays promptly to minimize impact on the project schedule.

Job Requirement:

• Entry level are welcome
• No experience required

Order supplies to stock inventory appropriately

-Verify and endorse all incoming products materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

1. Responsible for the management, classification, sorting, filing and storage of the company's sales contracts and other marketing documents. 2. Responsible for the preparation and preparation of monthly, quarterly and annual statistical statements and reports of various sales indicators, and respond to the leaders' inquiries on sales dynamics at any time. 3. Responsible for collecting, sorting out and summarizing market conditions, prices, new products, substitutes, customers and other information, and put forward analysis reports to provide reference for business personnel and leaders of the department to make decisions.

58 RECRUITMENT PTE LTD.

2 GAMBAS CRESCENT #06-22 SINGAPORE 757044

LICENSE NO:19C9772

TEL:67026282

Job Description & Requirements

Responsibilities:

· Responsible for production of received orders, planning, and work distribution.

· Ensure production activities are carried out properly and efficient utilization of workforce.

· Train new production staff on proper working methods and production recording.

· Following food processing so as to achieve quality output.

· Ensure the production operation is in the context of ISO & HACCP programs e.g. hygiene standard, work instruction, production records are properly followed and recorded.

Requirement:

· Relevant experience in food processing

· Ability to work under pressure to meet the production timeline

· Being able to work long working hours especially when the orders cropped up

· Self-driven and flexible personality.

· Strong interpersonal skills

General Description (Job Scope)

• Responsible for overseeing the department's operations covering the customers business requirements from order fulfilment, delivery timelines, inventory integrity, record and documentations
• Training and development of staffs ensuring job compliance, discipline and quality work output from staff
• Preparation of management KPIs for timely reporting and management review
• Invoicing of customers for timely collection of revenue
• Handle day to day operation issues
• Any other assigned duties in the warehouse as instructed by superior

Skill Required

• Hands-on experience in storekeeping will be an added advantage.
• Good communication skills
• Ability to converse in English
• Accuracy and speed in performing daily activities

Experience and Qualification

• Diploma in Logistics Mgt
• Minimum 4 years experiences in the warehouse/logistics operations in a MNC or freight forwarding/logistics company.

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Manage overall operations and is responsible for effective and successful management of all working staffs. productivity, quality control and safety measures as established and set for Operation Department. Enhance the operational procedure system and gather principle information for reporting to the operation manager of the store.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Summary:We are looking for a skilled Construction Site Supervisor to oversee daily operations on our construction site. The supervisor will be responsible for managing the workforce, ensuring compliance with safety regulations, and ensuring that projects are completed on time and within budget. The ideal candidate will have strong leadership skills, extensive construction experience, and the ability to solve problems efficiently.

Key Responsibilities:

• Oversee daily site operations and manage on-site staff and subcontractors.
• Ensure all work is performed according to project specifications, safety standards, and legal requirements.
• Coordinate and schedule construction activities to meet project deadlines.
• Conduct regular inspections to monitor progress and quality of work.
• Manage material and equipment procurement and inventory.
• Address and resolve any issues or conflicts that arise on-site.
• Ensure adherence to safety protocols and conduct safety meetings.
• Maintain accurate records of site activities, including work completed and incidents.
• Communicate effectively with project managers, clients, and other stakeholders.
• Prepare and submit progress reports and documentation as required.

Requirements:

• Proven experience as a Construction Site Supervisor or similar role.
• Strong knowledge of construction processes, materials, and equipment.
• Excellent leadership and team management skills.
• Ability to read and interpret blueprints and technical drawings.
• In-depth understanding of safety regulations and compliance.
• Strong problem-solving and decision-making abilities.
• Good organizational and time-management skills.
• Effective communication and interpersonal skills.
• Ability to handle physical demands and work in various weather conditions.

Preferred Qualifications:

• Certification in construction management or safety.
• Experience with project management software.
• Knowledge of local building codes and regulations.

Application Instructions:Please submit your resume and a cover letter outlining your relevant experience and skills. We look forward to hearing from you.

Responsibility:
We are currently seeking a skilled and dedicated Supervisor to oversee the manufacturing operations of various food products categorized as "Other Food Products N.E.C." (Not Elsewhere Classified), excluding food chemicals and additives. As a Supervisor in this role, you will be responsible for leading a team of production workers, ensuring compliance with safety and quality standards, and maintaining efficient production processes. The ideal candidate will have previous experience in food manufacturing and strong leadership abilities.

Job Description:
* Supervise and coordinate the manufacturing processes of various food products categorized as "Other Food Products N.E.C.", including but not limited to sauces, condiments, snack foods, and specialty items.
* Lead, motivate, and mentor production staff, ensuring that they adhere to company policies and procedures, follow safety protocols, and maintain high-quality standards in their work.
* Implement and enforce quality control measures to ensure that all products meet regulatory requirements, customer specifications, and company standards for taste, appearance, and packaging.
* Collaborate with the production planning team to schedule production runs, allocate resources effectively, and minimize downtime.
* Monitor inventory levels of raw materials, packaging materials, and finished goods, and coordinate with procurement and logistics teams to ensure adequate stock levels.
* Oversee the maintenance and repair of production equipment and machinery, and ensure that preventive maintenance schedules are followed to minimize breakdowns.
*Enforce safety regulations and procedures to create a safe working environment for all employees. Conduct regular safety inspections and training sessions.
* Continuous Improvement: Identify opportunities for process improvements, cost savings, and efficiency gains in production operations, and implement appropriate measures to drive continuous improvement.
* Maintain accurate records of production activities, including batch records, production reports, quality control documents, and inventory records.
* Collaborate with sales and customer service teams to address customer feedback, resolve issues related to product quality or delivery, and ensure high levels of customer satisfaction.
* Able to carry heavy goods, roughly 20KG - 40KG.
* Need working on Saturday, Sunday, public holiday and overtime.
* Able to work rotate shift and overtime.
* Work at site, under hot environment
Working Location: BEDOK NORTH

Requirement:
• At least 2 Year(s) of working experience and have experience in the related field is required for this position.
• Must possess at least higher Education/ Diploma in any field.
• Bilingual speaker, need to liaise with Chinese & English client & workers.
• Strong leadership skills and management competencies.
• Strategic & critical thinking as well as decision-making and negotiation skills.
• Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.
• Time management/ meticulous and mature in work.

JOB DESCRIPTION

• Helps to manage the Security Department in concurrence with the Assistant Security Manager.
• Trains all security personnel in their areas of responsibilities.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and resort policy.
• Promotes a safety attitude amongst the associates.
• Ensures safety of persons in the resort and property assets.
• Reports irregularity in associate or guest behavior.
• Handles loss, damages and accidents.
• Handles documents and follows up with necessary persons any incidents occurring in the resort premises.
• Investigates theft as reported by guest or associate.
• Documents all action in the department, including emergencies, loss, theft or accident.
• To be the key contributor in covering the role of the company emergency response team.
• Carpark management.
• Performs other duties as assigned by the Assistant Security Manager.

JOB REQUIREMENTS

• Acknowledges and screens daily work schedule in concurrence with the Assistant Security Manager.
• Conducts daily briefing and de-briefing in the absence of the regular trainer.
• Proposes an effective duty to ensure sufficiency of manpower in accordance with volume of business.
• Establishes two-way communication with related departments.
• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
• Manages time effectively by meeting deadlines on time.
• Identifies and solves problems in a professional manner.
• First Aid and CPR+AED certified.
• WSQ Respond to Fire and Hazmat Emergency certified
• 12 hour shift / Work 4 days / Rest 3 days

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

Food manufacturing company, due to natural of business, looking for night shift SUPERVISOR

Position： SUPERVISOR (Permanent Night Shift)

Working hours：11pm – 11am (Split Shift, Permanent Night Shift)

Salary：$3,000 - $4,500

Job Scope:

70% Supervision Work

• Manpower and work done report and analysing
• Troubleshoot, resolve production procedure
• Support management & improvement
• Impart basic troubleshooting skill

30% Ad Hoc

• Assist on production line, noodle manufacturing
• Any other duties as per assigned by the management

Requirement:

• Perferbly with permanent night shift exp / Food manufacturing exp
• Able to work individually & also be a team player

N.C.S Reg no: R21102835
Crescendo Hr Pte Ltd EA number: 21C0786

• Motivate, encourage, and challenge store cashiers
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Supervise, and discipline all store employees according to company policy
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Have the physical ability to perform all duties of a store cashier regularly.
• Communicate and perform all price change request, mark downs / ups as requested by the Operations Manager.
• Have relavent working experience

Responsibilities

• Oversee daily operation while controlling and managing inventory and logistics

• Review and establish warehouse operations system to streamline and improve processes to achieve efficiency

• Drive & implement continuous improvement on warehouse layout and goods receiving/ issuing and delivery to improve productivity to support the dynamic of business units

• Manage and deploy manpower to achieve productivity and efficiency

• Maintain a safe and healthy work environment by establishing, adhering and enforcing standards and procedures and complying to legal regulation

• Perform any other job assigned or projects as and when required

Requirements

• Diploma/ Degree in logistics or in supply chain management or warehouse management

• At least 3 years of relevant experience

• Proven track record in warehouse operations, system and processes improvements and leadership skills

• Strong knowledge in inventory management, logistics, warehouse and end-to-end inbound and outbound operation

• Positive attitude with progressive mindset

• Strong communication and interpersonal skills

• Proficient in MS office

Administration Supervisors

Successful candidate/s will join our Commercial Services team to serve our 150-strong merchants across Singapore. Our CS team is responsible for our daily success in processing orders and making deliveries fast, smooth and hassle-free.

Commercial Services team aims to ensure smooth process from inventory to orders to picking to deliveries to payments to sending reports to filings.

We are looking to fill up to 1 position with the best of the best candidates who are passionate at work and are inspiring to work with.

Responsibilities

• Receive and process orders and returns from Merchants.
• Communicate with Merchant for errors or changes.
• Supervise Warehouse Team to ensure picking is accurate.
• Work with Agility Team to provide smooth and on-time deliveries.
• Request, receive and record payments.
• Track and record daily deliveries.
• Track and record payments for verifications.
• Keep our proprietary ordering system accurate.
• Stocktaking and general filings duties.
• Support sales team - disseminate informations, after-sales services, merchants enquiries, inventory accuracy.

Pre-Requisites:

• Preferably with 1-6 years of admin experience
• Training provided.
• Humble and courteous.
• Dedication to the job.
• Passionate to serve customers.
• Able to take pressure from customers
• Prompt actions - Sense of urgency.
• General computer skills.

Position Summary

Reporting to the Service Manager, the position of Service Supervisor is part of a team responsible for delivering a first-class field service response to our customers through the management and development of the Field Service Personnel.

Primary Responsibilities

1. Own the service processes and make recommendations where necessary
2. Assist the Service Manager with creating accurate business forecasts.
3. Ensure new service requests are acknowledged within 24 hours
4. Ensure that health and safety policies and procedures are adhered to and a culture of safe working is followed. This includes conducting safety audits on Field Service Personnel and ensuring any actions resulting from the audit are closed.
5. Plan, co-ordinate and supervise onsite works ensuring all scopes of work are completed in a safe and efficient manner.
6. Receive service requests by phone and email from customers and give advice and recommendations where appropriate.
7. Provide technical advice to customers.
8. Co-ordinate the completion of engineering site survey’s utilising appropriately trained Field Service Personnel.
9. Oversee the Field Service Personnel workload and source additional resources as required.
10. Co-ordinate the successful completion of all onsite works resulting from a service bulletin.
11. Ensure Field Service Personnel reports including supporting documentation are received in a timely manner, review and advise invoice instructions to the team administrator for processing.
12. Arrange and carry out customer visits to ensure customer satisfactions and develop new service business in line with corporate direction.
13. Attend site progress meetings when required.
14. Arrange the hire/sub-contracting of required equipment and services to ensure completion of onsite works.

Secondary Responsibilities

1. Conduct performance conversations of direct reports.
2. Identify training needs and manage the development of the Field Service Personnel.
3. Review and approve Field Service Personnel timesheets
4. Review and approve Field Service Personnel expenses
5. Manage and approve Field Service Personnel holidays
6. Manage the calibration process of service tooling.
7. Manage Spares stock and Field Service Personnel tooling.
8. Undertake and/or Complete training courses on new products or working methods.
9. Participate in the recruitment and disciplinary issues within your team.
10. Flexible attitude to working extended hours when needed
11. Willingness to progress and develop