Total 2,285 Manager maintenance engineer service job vacancies in Singapore

Position: IT (Infomation Technology) Manager

Working Location: North-east region

Working Hours: 8am - 6pm

Working Days: 5days

Salary Range: Up to $7.5k

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Support and responsible for IT Project from conceptualise to Delivery stage.
• Manage 3rd party vendors to ensure service and support are delivered in accordance with the service level agreement.
• To assist with procurement and maintain up to date inventory tracking.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Support the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• To ensure all transactions pertaining to System are properly completed within the cut-off date before performing month-end process.
• Support and assist in change requests and application enhancement to the ERP system.
• Handle ad-hoc IT projects whenever required.

JOB REQUIREMENT:

• Minimum Degree/Diploma in Computer Science or related field.
• Minimum 5 years of working experience in technical support in ERP system, as well as the Experience with Servers Backup and maintenance.
• Oversee IT services and operations, network infrastructure and telecommunication service, as well as handle the full spectrum of ERP system.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

We are looking for a self-motivated rounded IT professional with prior experience in managing multiple IT Development and Support (ASM) teams in an outsourced environment in BFSI (Banking, Financial Services & Insurance) domain.

Responsibilities

• To manage large development and Production Support teams in an onsite offshore environment involving in excess of 50+ FTEs.
• Ability to demonstrate through experience the understanding and implementation of ITIL process.
• Manage overall team’s service quality and lead in any service recovery issues with clients.
• Ability to manage the Fixed price engagement.
• Able to demonstrate on how scope, schedule and budget are managed effectively.
• To demonstrate good technical acumen by having strong technical background for effective management of the team.
• Responsible for establishing operating procedures, people management, planning activities & work assignment within the span of control.

Skills Requirement

• Bachelor’s degree in Information Technology, Computer Science, Engineering or similar areas.
• Prior experience in managing multi-ethnic, multi-geo teams.
• 10-15 years of experience in Relevant Field.
• Good Project management experience/knowledge using various project management methodologies like Agile Scrum/Kanban, Waterfall, Iterative etc.
• Broad BFSI domain knowledge with in-depth knowledge in any one of the domain areas like Lending, Cash Management, Transaction Banking, Trade Finance etc.
• Exposure in payments domain is a must.
• Hands-on experience in Testing is mandatory.
• Good understanding of IT process, procedures & identifying and implementing the productivity improvement levers.
• Understanding IT outsourcing engagement and commercial models.
• Prior experience of managing transitions including transition from incumbent vendors.
• Good project management knowledge including various project management methodologies – like Agile, Waterfall etc.
• Experience of managing/ participating in RFP/Bid process including Due Diligence.
• Strong IT technical experience in any of the prominent technologies in digital, data / analytics etc.

Non-Technical / Soft Skills

• Willingness to learn new technologies and ability to adopt to work in a corporate environment.
• Outstanding communication skills both oral and written, technical and non-technical and the ability to work with diverse group of individuals in a professional environment.
• Ability to communicate both oral and written with client mid/senior management professionals.
• Ability to present status report in a senior management forum and ability to articulate and answer questions.
• Good Negotiation and interpersonal skills.
• Excellent customer orientation and communication skills.

Project Overview:This project is focused on delivering a seamless and positive experience for clients and partners. The role involves managing requests, fostering strong relationships with key partners, and contributing to product improvement and community building within the industry.

Key Responsibilities:

• Performance Tracking: Monitor and report on conversion figures to assess performance and identify areas for improvement.
• Market Collaboration: Work with the Growth team to pinpoint market gaps and ensure that offerings remain competitive.
• Community Building: Engage in activities to build a robust community of operators through event facilitation, content creation, and training sessions.
• Onboarding Process: Develop and execute an effective onboarding process for new corporate clients and partners, ensuring comprehensive understanding of services, technology platforms, and booking procedures.
• Internal Collaboration: Collaborate with internal teams, including product development, to ensure seamless client support and departmental alignment.
• Industry Awareness: Stay updated on the latest technological advancements and industry software to enhance customer support and optimize processes.

Deliverables:

• Fulfilled Housing Requests: Efficiently manage accommodation requests and secure bookings for corporate clients and relocation partners.
• Satisfied Clients: Achieve high client satisfaction by ensuring timely communication, providing personalized recommendations, and exceeding service level agreements.
• Performance Reports: Regularly produce reports on key performance indicators, including conversion rates, response times, and client satisfaction.

Geolah is a Singapore-based AI-powered tech platform founded in 2020. We offer on-demand services such as ride-hailing, limousine services, parcel delivery, and transportation. We prioritize the well-being and safety of our fleet drivers, promoting a better work-life balance and reshaping the future of mobility.

Roles:

Customer Support:

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with bookings, app usage, and troubleshooting.
• Handle and resolve complaints efficiently.
• Provide information about services, fares, and policies.

Driver Support:

• Help drivers with onboarding, documentation, and app usage.
• Address driver inquiries and resolve issues.
• Ensure drivers adhere to service standards and policies.

Issue Resolution:

• Investigate and resolve service-related issues.
• Coordinate with internal teams for quick problem resolution.

Feedback, Reporting & Assurance:

• Collect and analyze customer feedback.
• Generate reports on service metrics.
• Suggest improvements based on feedback.
• Monitor customer interactions for quality.
• Participate in training and improvement initiatives.

Responsibilities:

• Excellent communication skills (written & verbal).
• Problem-solving superpowers.
• Calm under pressure with a smile (figuratively!).
• Tech-savviness for navigating apps & tools.
• A passion for helping people & a positive attitude.
• Multilingual skills.

suntec

up to 5.5K

• Front-line support for customer inquiries and serve as the in-house resource for the sales operation.*

• Provide day-to-day support to the sales team and customers*

• Order Processing in our Enterprise Resource Planning (ERP) System received via email, fax or phone including but not limited to order types such as outright purchases, Special Access Orders, and Consignment.*

• Manage Travel Stock program, ensuring compliance with Quality System*

• Generate, receive, inspect, disposition, and transact Returned Material Authorizations (RMAs) via Complaint Reporting and ERP systems *

• Maintain all master data management activities including but not limited to new customer set-up and modification, account alignments, Supplier Add Requests (SAR) and Business Partner management. *

• Manage Consignment requests and execution, ensuring compliance with all relevant legal and quality requirements *

• Maintain excellent customer relations *

• Ensure compliance with ERP, Quality Management System (QMS) and financial requirements with respect to documenting usage and billing activities.*

• Inventory Management for in-field locations, and in the warehouse including but not limited to cycle counts, receipt of incoming product, safety stock calculations, expiration management and other warehouse transactions.

• Manage quarterly Reconciliation scans for both Travel Stock and Consignment accounts utilizing SalesForce. Quarterly generation of audit packets ensuring inventory accuracy to the lot ID level and reconciliation of 100%.*

• Serve as backup for accounts payable processing in ERP.

• Act as frontline support for International Regulatory Audits; specifically serving as the GDPMDS governance under Singapore regulations.

• Generate and process Returned Material Authorizations (RMAs) via RMA/Complaint Reporting and ERP systems. *

• Support of Quality functions such as RMA inspection, Receiving inspection, and dispositions. *

• Management of RMAs in AssurX to ensure accuracy and timeliness.

• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. *

• Check quality records associated with the quality system(s) to assure accuracy and conformance with the approved format and standards.

• Maintain control and ready access of quality and archived record files.

• Periodically audit quality records to assure continuing compliance and that the appropriate procedures have been followed.

• Adequate and up-to-date Metrics reporting of all issues. Communicate any issues that impact QMS to upper management, presenting solutions as appropriate. *

• Maintain accurate record of required sales expenses, customer files and field sales reports, communicating required information as needed.

• Direct and indirect procurement via generating purchase orders for product from other subsidiaries (HQ), Third-Party Manufacturers, and other various vendors.

How to Apply:
send your resume to: [email protected] or Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Duties Include:

• SOP and Machinery Introduction: Implement company standard operating procedures and provide detailed information on the functions and specifications of packaging machinery.
• Engineering Management: Oversee engineering processes and teams focused on innovating, developing, and manufacturing product packaging, ensuring regulatory compliance and adherence to cost objectives.
• Material Testing and Selection: Develop processes for testing, analyzing, and selecting materials to ensure packaging durability and cost-effectiveness.
• Supplier and Vendor Management: Manage relationships with suppliers and vendors to secure cost-effective procurement of packaging materials, evaluate supplier performance, form long-term partnerships, and negotiate contracts.
• Team Management: Conduct hiring, onboarding, and training for new team members. Perform regular performance evaluations, provide feedback, and support career development and growth for the team.
• Business Alignment: Align engineering initiatives with business objectives, market trends, and industry developments.
• Innovation and Growth: Identify opportunities for growth, innovation, and competitive advantage in packaging solutions.
• Reporting: Prepare and present reports on project status, team performance, and key metrics to senior management.
• Documentation: Maintain accurate and comprehensive documentation of all engineering activities, including designs, specifications, test results, and project records.

Technical Skills and Competencies:

• Industry Knowledge: In-depth understanding of the engineering industry.
• Materials Science and Packaging Technologies: Knowledge of materials science, packaging technologies, and engineering processes.
• CAD Proficiency: Skilled in CAD software such as AutoCAD and Ansys.
• Supplier Relationship Management: Expertise in managing supplier relationships and negotiating contracts.
• Negotiation Skills: Strong negotiation capabilities.
• Team Leadership: Proven ability to lead and manage teams effectively.
• Communication and Interpersonal Skills: Excellent communication and interpersonal skills.
• Strategic Planning: Competence in strategic planning and execution.
• Reporting and Documentation: Proficient in preparing reports and maintaining documentation.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

• MNC,5 days, East, near MRT
• $6500 - $8000, AWS, performance bonus
• Transport allowance
• And other attractive benefits

Job responsibilities:

• Building good rapport with existing and new clients
• Regular visits and follow up with clients
• Develop new business with clients who might benefit from company’s products and services
• Negotiate tender and contract terms and conditions to meet both client and company needs
• Negotiation of commercial and project conditions, handle sales documents,reports
• Handle customer’s enquiries and feedback
• Make technical presentations and demonstrate how a product meets client needs
• Liaise with other members of the sales team and other technical experts

Requirements:

• Possess a Diploma or Degree in Engineering
• Minimum 4-5 years of relevant experience in selling system solutions (for process automation) to Semiconductor/Water/Pharmaceutical & Biotechnology industries
• Knowledge in SAP Hana is an advantage

Interested applicants, please send your resume to [email protected]

Key Responsibilities:

• Service Delivery Management: Oversee daily service operations and ensure timely and effective service delivery. Develop and implement service standards and procedures. Monitor and evaluate service performance metrics. Ensure compliance with company policies and industry regulations.
  
• Team Leadership and Development: Lead, mentor, and develop the service team to enhance their skills and performance. Conduct regular performance reviews and provide feedback and coaching.
  Facilitate training programs to improve service delivery and customer interaction skills.
  
• Customer Relationship Management: Handle escalated customer issues and complaints to ensure resolution and satisfaction. Maintain strong relationships with key clients and stakeholders. Gather and analyze customer feedback to identify areas for improvement.
  
• Operational Efficiency: Identify and implement process improvements to enhance service efficiency and effectiveness. Manage the allocation of resources to meet service demand and optimize productivity.
  Monitor service costs and develop strategies to reduce expenses without compromising quality.
  
• Reporting and Documentation: Prepare and present regular reports on service performance and key metrics.
  Maintain accurate records of service activities, customer interactions, and team performance.
  Ensure proper documentation of processes, procedures, and compliance requirements.
  
• Collaboration and Communication: Collaborate with other departments to ensure seamless service integration and support. Communicate effectively with team members, customers, and stakeholders.
  Participate in cross-functional meetings and projects as needed.
  

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience as a Service Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Proficiency in using service management software and tools.
• Strong analytical and problem-solving abilities.
• Customer-focused mindset with a commitment to delivering high-quality service.

Preferred Qualifications:

• Master’s degree in Business Administration or a related field.
• Industry-specific certifications (e.g., ITIL, Six Sigma).
• Experience in [specific industry or field relevant to the company].

Working Conditions:

• Full-time position with occasional need for overtime or weekend work.
• Office environment with regular interaction with customers and team members.
• Some travel may be required to meet with clients or attend industry events.

Lead/Manager - Supply Chain Automation Maintenance

This role leads automation maintenance team in conducting regular preventive and predictive maintenance on storage systems, equipment, and packaging machines. This role will focus on maintaining and enhancing existing automation capabilities while developing a skilled team of automation and maintenance technicians.

Responsibilities

• Oversee the modification of robotic and automation systems by the automation team.
• Guide technicians in diagnosing and repairing complex logistics and packaging equipment malfunctions.
• Lead efforts to identify root causes of failures using statistical methods and recommend design, tolerance, or process adjustments.
• Collaborate closely with operations teams to ensure all automation equipment and processes meet safety standards and align with company policies.
• Compile reports on system performance and breakdowns from shift engineers and field technicians for management review.
• Partner with the IT team and storage system vendors to swiftly resolve system disruptions.
• Ensure seamless project handover to the Operations team upon completion and provide support to other functions as needed.
• Lead the team in developing work instructions, safety risk assessments, and Continuous Improvement projects.
• Ability to analyze process flows to identify and mitigate bottlenecks, collaborating with operations for proactive solutions.

Qualifications

• Bachelor's Degree in Electrical & Electronic, Mechatronics, Mechanical, Industrial Engineering, or related field.
• Over 4 years' experience in maintaining automation systems.
• Demonstrated experience in end-to-end project implementation for Robotics and Industrial Engineering.
• Knowledge of Automatic Storage and Retrieval Systems, Warehouse control systems & Integration software is advantageous.
• Proven ability to influence senior leadership teams and collaborate effectively across all levels.
• Strong negotiation and vendor management skills.
• Exceptional analytical and problem-solving abilities.
• Excellent written, presentation, and verbal communication skills.

Office Location: West, Singapore

Interested candidates kindly forward your CV to [email protected] (Jo Cheng I-tien, Reg No: R23116744). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Service Delivery Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• As part of the Cloud Infra team to support the capability of the Cloud platforms to deliver a cost effective and sustained level of availability to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics.
• Assist the Operations Director in the day-to-day operations of the large-scale Gov Private Cloud Project
• Responsible for service deliverables SLA – service availability, incident/problem resolution
• Enforce ITSM methodologies and ensure contract compliance
• Manage the infrastructure security operations
• Maintain and execute a security vulnerability management strategy and address security vulnerabilities from all sources within SLA
• Support annual security and ITSM audit
• Carry out Risk Assessment and propose mitigations
• Drive automation and process optimization
• Proficient in cloud technologies
• Strong analytical and troubleshooting skills
  Proficient in VMware, Nutanix, Windows Servers, Linux operating systems
• Lead weekly operation meeting with Gov customers to discuss operation matters
• Attend fortnightly management level meeting with Gov customers by providing presentation on operation related topics
• Handle customer escalations
• Lead technical troubleshooting session and vendor management
• Review and approve critical changes, upgrades raised by leads or subject matter expert
• Manage maintenance plan and handle communication with all stakeholders

A little about you:

• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Passionate about process improvement and resource optimizing projects

What you might also need to have:

• 6 - 8 years IT operations experience
• Skilled in the VMware, Nutanix, Netbackuo, Red Hat Enterprise Linux (RHEL). Microsoft Windows
• Degree in Information Systems or equivalent
• Certification in PMP / CITPM/ITSM / COMIT/ ITIL V3 or above

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

· Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.

· Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind

· Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.

Requirements:

The candidate is expected to:

· Have a minimum of 1 years engineering experience in the areas of valves, control valves and steam applications.

· Possess a Diploma/Degree in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

*GOV* Desktop Service Delivery Manager | Operations | EUCD

• Working arrangement: Hybrid working arrangements
• Working location: Central
• Salary Package: Up to $8,500 + AWS

Join our dynamic team and play a pivotal role in shaping the future of enterprise-level end-user computing services. You'll have the opportunity to lead innovative initiatives, drive standardization across desktop services, and enhance user satisfaction within a supportive and collaborative work environment.

Job Responsibilities

• Provide essential enterprise-level end-user computing services, ensuring high availability and reliability.
• Plan and execute new initiatives and enhancements that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction.
• Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services.
• Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction.
• Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J46485" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

At Chicken Pie Kitchen and Don Signature Crab, we learn and progress together as a team! Come further your passion for service and communication with us! In a restaurant that is open to many new ideas and prospects, do join our dynamic team for a rollercoaster of an adventure!

Roles and responsibilities:

• Handling of staff, outlet reports
• Staff roastering
• Dealing with customers, reservations, inquiries
• Upselling and promoting our brand and menu items
• Crew duties

Requirements

• Min. 1 year of experience in F&B needed
• Positive service mindset, dynamic attitude and team-player
• Comfortable in working in a pet-friendly environment
• Able to communicate and understand English
• Flexible to work on weekends and public holidays (Choice of 4, 5, 5.5 day work week available depending on role)
• All are welcome to apply - we welcome all ages, races, religions and orientations

Plus Points

• Candidates with Food Hygiene Certification or other F&B certificates/experience
• Candidates with experience managing F&B outlet will have an added advantage

Benefits:

• Annual and Public Holiday leaves
• Birthday benefits
• Uniform and meals inclusive*
• Medical coverage
• Performance and monthly incentives*
• Annual wage supplement*
• Flexible schedules

Compensation

• $2600 to $3000/monthly
• AWS at the end of the year (pro-rated for the first year of service)
• Variable bonuses which is pegged to the performance of the Company as a whole
• Employees will be covered under a Group Insurance Scheme for staff medical benefits

For interested applicants, please do fill up this form: https://chickenpi.es/jd/service-staff/apply and also send your resume to [email protected].

For more information and details: +65 80409063 https://chickenpi.es/wa/hr (WhatsApp)

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

 Assist in the formulation of KPIs targets for individuals and teams

 Assist in training new call centre agents and ensure agents are well prepared for their calls

 Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

My client is seeking multiple skilled iOS Developers to join our dynamic team. The successful candidates will be responsible for designing and developing advanced applications for the iOS platform, collaborating with cross-functional teams to define, design, and ship new features, and working on bug fixing and improving application performance.

Key Responsibilities:

• Design and build advanced applications for the iOS platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Key Qualifications:

• Proven working experience in iOS development.
• Have published one or more iOS apps in the App Store.
• A deep familiarity with Swift, and Objective-C with design patterns, architectural principles, and best practices.
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics, and Core Text.
• Experience with third-party libraries and APIs.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the full mobile development life cycle.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: Reg No: R23112483)

My client is seeking multiple skilled iOS Developers to join our dynamic team. The successful candidates will be responsible for designing and developing advanced applications for the iOS platform, collaborating with cross-functional teams to define, design, and ship new features, and working on bug fixing and improving application performance.

Key Responsibilities:

• Design and build advanced applications for the iOS platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Key Qualifications:

• Proven working experience in iOS development.
• Have published one or more iOS apps in the App Store.
• A deep familiarity with Swift, and Objective-C with design patterns, architectural principles, and best practices.
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics, and Core Text.
• Experience with third-party libraries and APIs.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the full mobile development life cycle.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: Reg No: R23112483)

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Maintenance & Repair Manager / M&R Manager
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $7,000 + AWS + Performance Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Responsible for the technical management of the tank containers within a defined geographic area (Asia)
• Arrange and coordinate timely delivery of the repair and modification estimates supplied by the depot workshops
• Evaluate correctness and ensure complete and accurate administration
• Coordinate and/or conduct the surveys and inspections on the tank containers
• Coordinate the repair process at the depots and monitor the progress of repairs and modifications
• Monitor cost control of the service providers in your region
• Provide Technical support/troubleshooting when needed
• Control of the stock and repair overviews
• Build and maintain a working relationship with the service providers, subcontractors, and suppliers
• Perform Depot audits as required
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Bachelor’s Degree in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 5 years of working experience, preferably at a tank container depot
• In-depth knowledge of Dangerous Goods Transport (worldwide)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68000 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Roles & Responsibilities

Reporting to the Senior Operation Manager
Planning and scheduling manpower for day-to-day operations
Follow up and keep an update to customer request and feedbacks
Work closely with the sales manager and providing accurate schedule to them
Send out reminder text/call to customer daily

Resolving daily situation if any
Responsible for staff performance & discipline
Tabulate worker OT and submit to HR monthly
Prepare and compile monthly reports to relevant client
Prepare new staff on-boarding and off-boarding
Monitor training and development needs
Other related duties as assigned

Key Responsibilities:

Supervision: Direct, train, and supervise cleaning staff to ensure they meet performance standards and follow safety protocols.
Scheduling: Create and manage cleaning schedules, ensuring adequate coverage for all areas and shifts.
Quality Control: Inspect work areas regularly to ensure cleanliness and quality standards are met.

Inventory Management: Monitor and order cleaning supplies and equipment as needed to ensure uninterrupted services.
Customer Service: Address client inquiries and concerns promptly and professionally.
Training: Conduct on-the-job training for new employees and provide ongoing training for existing staff.
Safety: Enforce safety guidelines and regulations, ensuring the safety of all employees and clients.

Reporting: Maintain accurate records of cleaning activities, employee performance, and inventory.

Roles & Responsibilities

1. Maintains administrative staff by recruiting, selecting, orienting, and training employees.
2. Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
3. Sets policies and procedures for training, coaching, counseling, and career development for staff.
4. Initiates and coordinates goals, deadlines, and projects for their department.
5. Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
6. Bachelor’s degree preferred
7. Three to Five plus years of administrative manager experience.

Responsibilities

Supervising the day-to-day operations of the administrative department and staff members.
Hiring, training, and evaluating employees and taking corrective action when necessary.
Developing, reviewing, and improving administrative systems, policies, and procedures.
Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
Collecting, organizing, and storing information using computers and filing systems.
Overseeing special projects and tracking progress towards company goals.
Building and expanding on skills by engaging in educational opportunities.

Experience in a related field, such as management or financial reporting, preferred.
Exceptional leadership and time, task, and resource management skills.
Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
Proficiency with computers, especially MS Office.
Ability to plan for and keep track of multiple projects and deadlines.
Familiarity with budget planning and enforcement, human resources, and customer service procedures.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Main Objective

• To ensure high level of Customer Service efficiency is achieved and maintained within all areas of Region Asia, as well as increased Customer Service delivery to customers.
• Promote and encourage cooperation and team work within the Areas, Regions and between departments in order to bench mark and adopt best practices.

Function and Duties

• Develop, monitor and analyze Customer Service Key Performance Indicators (i.e. Quality Promise) for the Areas and drive / provide recommendations for improvement measures
• Support the improvement of customer defined benchmarks in the Areas
• Support the regional Customer Service management with the implementation of process improvements/changes
• Ensure timely information for Areas in regard to trade specific requirements and restrictions
• Define and develop quality promises and digital targets, including customers in cooperation / consultation with the Areas
• Support of documentation management and processes linked to documentation performance
• Ensure Area’s receive appropriate technical performance and customer service training
• Provide regular recognition and constructive feedback to Areas as and when required
• Ensure Hapag-Lloyd’s day to day customer service transactions are handled in a timely, accurate, and professional manner.
• Continually review and upgrade procedures to enhance the level of service provided to external and internal customers. Promote work process simplification initiatives.
• Implement standards and procedures to ensure Areas are providing timely, accurate and courteous responses to customer’s inquiries.
• Assist Area staff in solving problems by providing facilitation, support and arranging appropriate training.
• Develop an effective working relationship with the BSD department to jointly review and develop improvements in Customer Service processes. Job Description 2011
• Visit key accounts to solve problems, facilitate improvements and provide support for Sales as and when required
• Other duties as required from time to time as appropriate within the organization.

Additional Responsibilities:

• Promote ideas for work process simplification
• Actively promote and participate in a customer focused team environment.
• Provide cover and assistance to other roles when staff are unavailable
• Other duties as required from time to time as appropriate.

Qualifications and Requirements

• Tertiary education, preferably in Business/Commerce with excellent working experience in Customer Service required
• Knowledge of HL Business Systems / Process knowledge and experience required
• Good project management skills with emphasis on successful project completion
• Ability to handle multiple priorities and work under pressure
• Ability to develop solutions together with internal parties
• Excellent analytical and trouble shooting skills
• Strong Communications
• Windows Office software including Word, Excel and Powerpoint

· Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.

· Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind

· Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.

Requirements:

The candidate is expected to:

· Have a minimum of 1 years engineering experience in the areas of valves, control valves and steam applications.

· Possess a Diploma/Degree in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )