Total 73,132 Others/Any marketing executive job vacancies in Singapore

Description: Join a leading blockchain technology company as a Senior Account Executive in Asia, responsible for driving growth through both direct and indirect sales. This position entails building and nurturing client relationships, managing the full sales cycle, attending international events, and collaborating with partners to expand the business reach and secure enterprise-level contracts.

Requirements:

• Proven experience in B2B sales at the enterprise level, ideally within the tech or blockchain industry.
• Excellent communication skills in English, with additional Asian languages preferred.
• Demonstrated ability to lead the complete sales process from outreach to closing.
• Experience in CRM management and pipeline tracking.
• Background in developing partner relationships and managing indirect sales.
• Ability to travel for client engagements and events.
• Strong negotiation skills and client relationship management.

Benefits:

• Competitive base salary with a commission structure.
• Fully remote working environment.
• Professional development opportunities.
• Collaborative, supportive, and inclusive company culture.
• Flexible working arrangements.
• Health and wellness benefits.

(EA:20C0196)

R22108971

Duties and responsibilities:

• Experience in managing and handling a portfolio of clients across diverse industries
• Formation of Singapore companies and offshore companies
• Attend to routine corporate secretarial matters such as Annual General Meeting, filing of annual return, change of officers, share transfer and allotment, updating registers and minute book etc.
• Perform customer due diligence (on-boarding and on-going monitoring)
• Monitor deadlines and compliance with statutory requirements, AML, Terrorism
• Attend to striking-off of companies, employment pass applications, administration of CorpPass etc.
• Strong knowledge with Statutory Reporting, filing with ACRA and IRAS and Companies Acts
• Provide good client service ensuring clients receive prompt responses to requests and queries
• Maintain a well-organized filing system in order to enable efficient retrieval of information and documents to clients and auditors
• Sufficient corporate secretarial experiences to be able to handle corporate secretarial works independently
• Administrative and other relevant duties as assigned by manager

Requirements

• Candidates possess a diploma, degree or other professional qualifications in Business Studies or Law or currently pursuing ICSA
• Strong knowledge of Companies Acts
• Knowledge of VCC incorporation will be added advantage
• Minimum 3 years corporate secretarial experience
• Possess positive attitude and responsible
• Mature thinking and service oriented
• Good interpersonal and communication skills
• Able to work independently and work under tight deadlines

Interested applicant, please email your detailed resume with

• Availability & related work experiences
• Last drawn and expected salaries

A good employment benefit and good career growth awaits the successful candidate.

We regret that only shortlisted candidate will be notified.

RESPONSIBILITIES

• Coordinate staff training with HR such as Coretrade, Construction Safety Orientation Course (CSOC), BCA bracket license, etc.
• Distribute letters and documents from HR/Finance department to the workers.
• Help workers to check on their HRIS account with HR. (e.g. payslip, password access, etc).
• Compile Risk Assessment (RA) documents in softcopy and hardcopy.
• Call customers to change aircon installation timings when needed.
• Prepare service reports through email when required.
• New workers registration - thumbprint, dormitory, safety shoes.
• Follow-up with HR and Finance on worker's OT claim, parking claim, medical claim, etc.
• Prepare incident report on vehicle accident and work injuries when needed.
• Compile Warranty Service Repair Installation (WSRI) and update in CRM system.
• Tracking of procurement of equipment, materials and tools.
• Handle project administrative works including progress claims, payments, purchase orders, delivery orders, tax invoices, etc.
• Tracking of manpower deployment onsite and between projects.
• Handle all other administrative works which may be assigned by project manager and engineers.
• Any other ad-hoc duties as assigned by the superior.

REQUIREMENTS

• Secondary or equivalent certificate.
• 2 years’ working experience, preferably in construction related.
• Knowledge in Microsoft Office.
• Good communication and interpersonal skills.
• Possess strong organizational skills and problem-solving skills

Job Description -

Responsible for providing coordination between production and customer’s’ requirements and other administrative assistance to Sales Department to ensure smooth day-to-day operation of sales and business development.

· Effectively manage a large number of incoming enquiries on all e-commerce platforms and social media channels, phone calls, and ensure that issues are resolved both promptly and thoroughly.

· Process all digital sales orders placed on e-commerce platforms and social media channels

· Identify and assess customers’ requirements and needs

· Keep records of all customer interactions

· Enhance customers’ experience to all social media platforms

· Communicate with IT, sales and operation departments to fulfil orders

· Assist on research, implementation and coordination on all online sales and marketing strategies and ad campaigns

· Provide copywriting for all online sales and marketing strategies and ad campaigns

· Assist in inventory management and stock replenishment. Upkeep and make visible data to all stakeholders.

· Provide administrative and operational support

Job Requirements -

· Min ‘O’ level or similar and relevant experience, previous F&B sales experience will be an added advantage

· Possess positive customer service orientation

· Good communication and interpersonal skills

· Possess pleasant personalitn

· Proactive, team player and sales-oriented

. Positive attitude, hardworking and willing to learn

Job Description -

· Help identify prospects, customers, and referral sources and develop/maintain relationships

· Maintain up-to-date customer lists

· Communicates clients’ needs and requirements to the Production Department

· Provide support in preparing proposals for presentation to customers

· Follow up referral and follow through with customers to ensure the deal is closed

· Complete all post-sales documentation and ensure proper filing

Job Requirements -

· ITE or Equivalent

· More than 2 years of proven sale or customer service experience, in F&B Supplies will be an added advantage.

· Good Customer Service

· Strong verbal/written communication and organization skills

· Independent, self-motivated and able to multi-task

· Proactive and a good team player

Responsibilities:

• Conduct ACRA and Bankruptcy searches for new leases and renewals
• Process lease documents (e.g., signed Tenancy Agreements (TA), side letters, cheques payment) accurately and timely
• Track new Leases and renewals secured by leasing team
• Update Commercial Listing and send to External Agents monthly
• Print SAP-interfaced Cover Letters, TAs and Notices to Proceed (NTPs) from SAP
• Process expenses claims / SAP‐MM Procurement
• E-file all Lease documents and correspondences
• Attend to queries from Retail Leasing hotline and emails
• Prepare paperwork for refund of Security Deposit

Requirements:

• Diploma in Real Estate, Business or any other relevant disciplines
• At least 3 years of leasing / tenancy administration experience
• Strong interpersonal skills, coordination and communication skills
• Detail-oriented, able to work independently and collaboratively within a team

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field.

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Summary:
We are seeking a dedicated and proactive Operations Executive to support our Operations Manager in leading and organizing our site Operations Team. The Operations Executive will play a key role in ensuring that daily routines, periodic schedules, and manpower allocation meet contract standards and client requirements. This position offers a valuable opportunity to learn and grow in operational management within a dynamic environment.

Key Responsibilities:

• Support Site Operations Management: Work closely with Operations Managers to lead and organize site operations effectively. Assist in ensuring that all activities align with contract standards and requirements.
• Scheduling and Workforce Planning: Learn about manpower deployment and scheduling strategies. Assist in developing work plans to ensure the effective and timely delivery of cleaning services.
• Client and Stakeholder Communication: Attend client meetings and respond to customer feedback promptly, ensuring efficient and satisfactory resolutions.
• Safety and Compliance: Gain knowledge of Workplace Safety and Health (WSH) practices. Help implement safety measures and compliance standards on-site to ensure a safe working environment.
• Site Oversight and Coordination: Potentially oversee multiple sites, maintaining clear and professional communication with key stakeholders, team members, and clients as part of your duties as an Operations Executive.

Requirements:

• Strong organizational and communication skills
• Ability to work collaboratively within a team environment
• Interest in learning about operational management, scheduling, and safety practices
• Previous experience in site operations, cleaning services, or facilities management is an advantage
• Willing to work rotational shift

What We Offer:

• Opportunity for professional growth and development within operations management
• Supportive team environment with mentorship from experienced Operations Managers
• Competitive salary and benefits package

Aaron Chong

Elitez&Associates Pte Ltd

R23116665

20C0426

We are looking for an HR Executive to manage our company’s recruiting, learning and development and employee performance programs.

HR Executive responsibilities include creating referral programs, updating HR policies and overseeing our hiring processes. To be successful in this role, you should have an extensive background in Human Resources departments and thorough knowledge of labor legislation.

Ultimately, you will make strategic decisions for our company so that we hire, develop and retain qualified employees.

Job Description

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works.
• Performance at this level requires developmental experience in a professional position.

Requirements

• Bachelor’s Degree in Civil Engineering
• Minimum 4-6 years experience in hands-on design for Structural projects
• Familiar with structure framing and element design including steel structure.
• Good project management and technical skills

• Handle security related issues at deployment sites.

• Managing and reviewing security procedures to ensure compliance with industry standards

• Leading and Instiling operational discipline to a team of security officers, including patrol officers and

command centre operators.

• Conduct recruitment interview for security officers

• Planning and monitoring the manpower schedule, and covering for absences

• Conduct on - the - Job training according to specified duties required by clients

• Provide support for Site Security Supervisors & assist in handling complaints or operational issues

• Conducting risk assessments, identifying vulnerabilities, and implementing security measures

• Make rounds and checks to various sites to ensure staff are carrying out their duties accordingly and meet up

with clients to get feedback on regular basis

• Carry out investigations, preparing after-action reviews, and ensuring that security breaches are addressed

promptly

• Provide timely updates and preparation of operational reports

• Possess IT and Security Systems Skills such as email on smartphones, CCTV handling/operations, etc

• Responding to client complaints, feedback, and inquiries

• Ensure customer satisfaction

• At least 3 years of working experience in the Security Management related industry.

• Able to work independently

• Expects irregular hours

• Fluent in spoken & written English

• Excellent communication skills and a "people" person

• Class 2B or Class 3 driving license

• Own vehicle.

Job Description:

• Update invoice received in AP Invoice Register
• Circulate invoices to Production/Subcon for invoice verification/approval
• Liaise with Procurement or PR requestor on any discrepancies/issue
• Ensure all details in invoices are correct and in order and perform invoice matching
• Prepare payment for invoices
• Perform monthly Creditor's Reconciliation, Bank Reconciliation and RNV report Reconciliation
• Prepare Accrual Listing for month end closing
• Prepare invoices to client, and backcharge invoices to subcontractors
• Update collection and prepare milestone reports

Job Requirement:

• Diploma in Accounting or A levels with working experience.
• At least 3 to 5 years of accounting experience.

Job details:

• Actively seek out and engage with corporate clients to drive B2B sales.
• Develop and maintain strong relationships with customers in the car trade industry.
• Identify and pursue new business opportunities to meet and exceed sales targets.

Requirements:

• Proven experience in sales, preferably within the automotive industry.
• Strong negotiation and communication skills.
• Self-driven, with a hunter mentality to seek out new business opportunities.
• Preferably own a car.

What We Offer:

• Competitive basic salary with an attractive sales commission structure.
• Petrol/Transport reimbursement.
• Work location: West Coast

Offer Ranged: $1000 - $8000 (with high commission)

The Company

Our client, a European shipping company, with a history of 20 years, is currently looking to hire a Finance Executive to join their newly set up team.

The Role

You will be tasked with ensuring records of all financial transactions are kept up to date. Activities include preparation of invoices, processing payments, postings of monthly journals, bank reconciliations, and assist with any ad hoc related tasks as and when required.

Your Profile

You have a diploma in finance and/or accounting, with at least 1 year of experience, are proficient in excel and have an eye for details. Immediate availability will be advantageous.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13110695, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Admin Clerk

• West location
• SME Company
• Permanent role
• Company transport to & fro from Lakeside MRT Pickup Point
• 5 days work week
• Mon - Fri - 8.30am - 5.30pm

Responsibilities:

• Handle Data Entry & Invoicing when necessary using FACT System (Training will be provided)
• Responsible for withholding tax payments, GST return, audits schedules
• Handle non-PO transactions & billings
• Handle banking transaction entries
• Perform the general administrative duties but not limited to photocopying, faxing, filing, data entries
• Maintain office document and records
• Responsible for full set of accounts function, handle month-end closing - GL, AP, AR, journals, schedules, reconciliations
• Responsible for statistical reporting to authorities, fixed assets register maintenance
• Handle HR & Accounting administration duties and other ad-hoc assignment

Requirements:

• Secondary School Education and above
• Willing to learn on the job if candidate has no experience
• Able to work independently and able to mult-task
• Able to read and converse in English & Mandarin
• Fast paced worker with good interpersonal skills and initiative.
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel.

Interested candidates kindly click Apply. We regret that only shortlisted candidates will be contacted.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Admin Executive
• Working Location: Gul Circle
• Working Hours: 5 days (Mon – Fri, 8.30am – 6.00pm)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Answer phone calls promptly and professionally.
• Support and coordinate tasks within the sales department.
• Create and manage purchase orders, delivery orders, and invoices for accounts receivable and payable.
• Manage and organize import and export documentation.
• Monitor stock levels and inventory movement.
• Perform other related tasks as needed.

APPLY NOW!!!

• Completion of GCE 'O' Level or possess basic accounting knowledge.
• At least 2 years of experience in a similar role.
• Experience in logistics is a plus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70840 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

1. Communicate with regulatory bodies on regulatory affairs (e.g. product registration, change notifications)
2. Communicate with team members on required regulatory requirements during product development
3. Dossier preparation and submission for product registration
4. Support post-market activities (e.g. customer complaint, post-market surveillance, adverse events, field safety corrective action)
5. Support regulatory inspections/audits
6. Read, analyze and interpret respective medical device regulations
7. Keep up to date with regulatory affairs. Monitor and evaluate impact of any new or changing regulatory environment/landscape in regions of interests
8. Other ad-hoc duties related to regulatory affairs (e.g. artwork approval, change control impact analysis)

1. Degree in Life Science, Bioengineering, Biotechnology or a related discipline
2. Good knowledge in:

• Immunoassay and Clinical Chemistry IVD
• Regulatory requirements of ASEAN countries and EU
• IVD standards and guidelines (e.g. CLSI, ISO 62366)

1. At least 3 years working experience in medical device registration with Health Sciences Authority
2. Experience in medical device registration in ASEAN countries and EU will be a plus
3. Experience working in an ISO 13485 environment will be a plus.

1. Able to work independently and in a cross functional team
2. Able to communicate effectively
3. Well organized with good documentation habits
4. Proactive, responsible, results driven, highly self-motivated, adaptable and a self-learner

Applicants with extensive experience may be offered a senior position.

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

The incumbent will be responsible for providing support to the Senior Manager, Student Careers, with the development, marketing, and delivery of quality employability and employment support services to students and alumni, as well as the collection and maintenance of data to measure engagement, satisfaction, and effectiveness of support services, contributing to the continuous improvements to enhance all support services and ensure their relevance to industry needs.

Responsibilities:

Career Advisory

• Support the development of effective outreach plans for promotion
• Provide career advisory services

Employability Workshops

• Support the development of effective outreach plans for promotion
• Support the selection of workshop topics based on outcomes from the Employers’ Survey
• Support the selection of and liaise with suitable training facilitators to deliver relevant and quality workshop content
• Organize workshop schedules and any other related activities

Mentorship Matters

• Support the development of effective outreach plans for promotion
• Liaise with program partners to ensure a ready pool of quality mentors
• Organize related activities such as Mixer Night

Internships

• Support the development of effective outreach plans for promotion
• Support the internship application processes from point of student enquiry to successful placement of interns
• Liaise with industry and grow a pool of employers ready to hire interns

Employment Support Services (procurement of employment opportunities)

Organize and procure employment opportunities—internships and graduate jobs—to be promoted via:

• Career Portal
• Career fairs
• Recruitment Drives

Industry and Alumni Relations

• Support the growth of industry relations—sourcing and maintenance
• Identify opportunities for partnership and collaboration that benefit students and alumni employability and employment

Requirements:

• Minimum a Bachelor Degree from any discipline
• Excellent interpersonal and communication skills
• Experience in events and marketing management
• Passion for working with youths and enjoys working in a fast-paced environment
• Minimum 2 years relevant experience, preferably in the education industry

Monthly Remuneration: $2500 - $3700

Closing date: 26 November 2024

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Job Summary

The AP/AR executive is responsible for various duties relating to maintaining accurate and current accounts payable and accounts receivable, including data entry, generating statements, and timely communicating with appropriate stakeholders regarding the status of accounts payable and accounts receivable, and related information for identifying past due accounts and related information.

Accounts Receivables: the key role is to ensure the company receives payments for goods and services and records these transactions, accordingly, effectively securing revenue by verifying and posting receipts, and resolving any discrepancies on a timely and efficient manner.

Accounts Payable: the key role is to complete payments and control expenses by scheduling payments, processing, verifying, and reconciling invoices, effectively ensuring the day-to-day management of all payment cycle activities in a timely and efficient manner.

Accounts Payable Job Description:

• Process and reconcile vendor invoices and payments accurately and timely
• Review and verify expense reports and reimbursements
• Ensure that all payments are properly authorized and supported with adequate documentation
• Maintain and update accurate records of all vendor transactions and communicate with vendors regarding payment status
• Reconcile vendor statements and resolve any discrepancies
• Assist in month-end closing procedures and account reconciliations
• Prepare and submit various reports as required

Accounts Receivable Job Description:

• Generate and distribute customer invoices accurately and timely
• Monitor customer accounts to ensure timely payment and follow up on past-due balances
• Process and apply customer payments to their accounts
• Resolve any billing or payment discrepancies with customers
• Communicate with customers regarding their account status and assist with any inquiries or disputes
• Prepare and maintain accurate records of all customer transactions
• Assist in month-end closing procedures and account reconciliations
• Prepare and submit monthly reports as required

The role require attention to detail, strong organizational skills, and the ability to work independently and as part of a team. Excellent communication skills are also essential, as both roles require regular interaction with internal and external stakeholders. A background in accounting or finance is typically required for these positions, and experience with relevant software such as XERO is preferred.

Purpose:

It includes coordinating shipments, verifying documentation accuracy and maintaining effective communication with internal teams and external partners to ensure seamless global transit in transshipment hub.

Job Responsibilities:

• Coordinate the transshipment process by scheduling and arranging the movement of goods between different locations.
• Communicate with Global offices and carriers to coordinate schedules, resolve any issues, and ensure timely shipment transit.
• Inspect incoming and outgoing shipments to verify compliance with shipping specifications and regulatory requirements.
• Comply with all safety regulations, security protocols, and company policies governing the handling and transportation of hazardous cargo.
• Monitor and track shipments in transit to ensure best efficiency, and minimize handling errors.
• Address any delays or discrepancies that may arise during the transshipment process.
• Assist in resolving inquiries related to transshipment activities, providing timely updates and solutions as needed.
• Assist in other ad-hoc assignments / projects when required.

Job Requirements:

1. Candidates who possess at least Higher NITEC or Diploma in Maritime Studies / Shipping-related disciplines are preferred.
2. Candidates with at least 2 years of relevant working experience in similar role at shipping agency will have an added advantage.
3. Candidates with knowledge in Portnet/ Tradenet, MS Office such as Excel and Word applications will be preferred.
4. A team player who can work under fast paced environment with good communication skills.
5. Graduates without prior experience in the Shipping industry are welcome to apply.

We are looking to hire a Business Development Executives (BDE) to play a key role in the rapid expansion and growth of Goldbell Group. BDE will collaborate closely with both Sales and Marketing to ensure a steady pipeline of qualified leads for the Sales team. The BDE will be responsible for identifying and qualifying new opportunities for our sales organisation.

The BDE is to gain an understanding of our product, our community, our target customers, their motivations, and what makes us relevant to them. The BDE is to generate a pipeline quickly and effectively, achieving good discovery and qualification. This role involves extensive communication with prospective clients to understand their needs and determine how our solutions can meet their business challenges.

● Identifying new accounts and qualifying new inbound and outbound sales opportunities

● Run customer calls to qualify potential opportunities and set introductory meetings for the Sales team

● Work closely with Marketing to provide feedback on campaign performance, improve lead qualification and lead scoring

● Partnering closely with Sales to strategically penetrate key accounts

● Develop strong sales and product knowledge

● Nurture early phase opportunities for future pipeline potential

● Update lead and prospect activity to ensure effective lead management

● Exceed monthly opportunity quota and other KPIs set by management

● Be the first point of contact for customers who need help finding solutions

● Develop your customer-centric sales skills to deliver a stellar customer experience

● Based in Singapore

Requirements

• Diploma/Degree
• At least 3 to 5 years relevant work experience, preferably in the tech sector
• Prior experience in pipeline building and lead qualification (Ability to drive revenue and expand client relationships in areas such as automation, robotics, and software solutions for industrial applications)
• Excellent written and verbal communication skills
• Ability to multi-task, prioritise and manage time effectively
• Self-starter, goal-oriented, passionate about technology, and capable of quickly learning new IT solutions

Job Purpose:

The Membership Services Executive is responsible for implementing membership duties and services efficiently and accurately. This role ensures that all member enquiries are handled with the utmost professionalism, ensuring timely and complete follow-up. Additionally, the Membership Services

Executive conducts new member enrolments, providing them with comprehensive briefings on club policies, rules, and facilities.

1. Membership Transfer & Resignation Management:

· Process all membership transfer applications and resignation requests, ensuring that all relevant information, documents, and payments are in order.

2. Matching Buyers and Sellers:

· Assist members in matching potential buyers and sellers, regularly updating and maintaining the list of available membership transfers.

3. Administrative Support:

· Handle a wide range of administrative tasks related to membership services, including:

· Weekly/Monthly membership sales updates

· Family membership applications and terminations

· Section applications and terminations

· Change of corporate nominee details

· Management of deceased membership records

· Handling defaulter memberships

· Issuing membership cards and car decals

4. Club Tours:

· Conduct club tours for prospective members, ensuring they are introduced to all club facilities and services.

5. Member Onboarding:

· Provide new members with essential information on how to use club facilities and outlets. Brief them on the importance of their membership cards and the club's basic rules and policies.

6. Member Enquiries:

· Respond to all member enquiries (via walk-in, email, and telephone) and provide information on account statements. Take necessary actions to resolve any erroneous charges.

7. Refund Processing:

· Prepare and issue refunds for transferred or resigned members, ensuring accuracy and timely processing.

8. Administrative & Ad-Hoc Tasks:

· Perform any additional administrative tasks or ad-hoc projects as assigned by the Head of Department.

9. Front Desk Support:

· Provide coverage for Front Desk duties as required, ensuring smooth operations.

10. Other Duties:

· Carry out any other tasks as assigned by the Membership Services Manager or Head of Department.

Requirements: -

· Minimum Diploma qualifications

· 2-3 years of relevant experience in customer service or membership-related roles is an advantage

· Able to work independently and as part of a team

· Self-motivated and have strong initiative

· Ability to work in a fast-paced environment and multitask effectively

· Good interpersonal skills and able to interact with all levels internally and externally in a professional and responsive manner

· High attention to details with strong organization skills

· Good communication and people skills, with a customer service orientation

· Proficiency in MS office (Word, Excel, Outlook, PowerPoint)

· Experience with membership software is a plus

Responsibilities:

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimise clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.

Requirements:

• Minimum 2 years of customer service or telemarketing experience. Preferred to be in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritisation, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.
• Bilingual proficiency is required due to Chinese speaking customers

All applications will be treated confidentially.

By submitting your résumé to us, you will be deemed to have consented to us disclosing your personal information to prospective employers for their consideration.

EA Licence No.:24C2507