Total 37 Senior Executive marketing manager job vacancies in Singapore, -

Key Responsibilities

• Plan, devise marketing tactics and strategies for the different prospective customers at all phases of our buying funnel (Attention, Interest, Desire and Action);
• Collaborate with product team to develop product positioning and messaging that resonate with our target buyer personas;
• Provide support in the launching of product releases and facilitation of cross-functional implementation of launches;
• Understand and support our sales channels; train them on the problems we solve for our buyers and users;
• Design and develop internal and external marketing tools/collateral and work with various teams on implementing such materials
• Assist with reporting and performance analysis of all digital marketing campaigns;
• Create, implement & manage user acquisition experiments.
• Manage a suite of digital marketing tools to determine efficacy of campaigns
• Recommend tools, technologies and processes that will scale marketing efforts and lead to impactful growth hacks;
• Conduct competitive analysis of industry and keep track of upcoming/existing competitors and their offering
• Keep abreast with the emerging trends and technologies in the digital marketing
• Identify and implement methods to nurture both prospective and active customers through automated workflows in CRM systems and other marketing automation platforms
• Key metrics to measure progress
  - Revenue growth from new business and accounts involved
  - Development of product marketing materials
  - Closing rate using new strategic sales decks
  - Adoption of materials used by sales / account management teams

• Comfortable with numbers/metrics and displays strong analytical skills
• 1-3 years experience into product marketing and knowledge of ad-tech/digital marketing
• Create high-quality, engaging, and informative content for various channels such as blog posts, white papers, case studies, eBooks, social media, help centre, and email marketing campaigns.
• Research and analyse industry trends and use the insights to create content that positions our AdTech solutions as the go-to solution for our target audience.
• Collaborate with internal teams, including product, sales, and marketing to create content that aligns with our brand messaging and business objectives.
• Edit and proofread content created by others to ensure it meets our high standards of quality.
• Optimize content for SEO to ensure it is discoverable and ranks well in search engines.
• Manage our content calendar to ensure a steady stream of content is being published.
• Passionate about digital marketing and has a good understanding/appreciation of the Web, technology, media and advertising field;
• Demonstrates commitment to quality sales and customer service
• Has exceptional interpersonal and communication skills
• Strong attention to details;
• Self-starter, takes initiative and is able to prioritize and handle multiple tasks allocated;
• Able to work under pressure in a dynamic, ever-changing priorities and fast-paced environment;
• Good knowledge and interest in latest industry trends, technology solutions and best practices;
• Good command of written and communication in English; Additional Asian language will be advantage

• Cross-country colleagues to work with different cultures and people.
• Good insurance coverage and dental benefits.
• Personal development fund to grow.
• Ample opportunities to grow. You get to propose your own ideas and see it through
• Work with passionate, talented and driven colleagues who get things done!
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing
• Quarterly recognition program and long service reward.
• Career growth and personal development scheme.

As a Senior Marketing Executive/ Marketing Executive for FHA, you will play a pivotal role in driving the success of our events. You will develop and execute comprehensive marketing strategies to increase brand awareness, attract attendees, and foster partnerships.

Key Responsibilities:

• Develop and implement innovative marketing campaigns for our exhibitions, leveraging a variety of channels including digital, social media, public relations, and traditional marketing.
• Manage the creation and distribution of marketing materials such as brochures, press releases, and website content.
• Oversee event registration processes, including online and on-site registration, email confirmations, and attendee inquiries.
• Coordinate with external vendors and creative agencies to ensure timely delivery of marketing assets and services.
• Track and analyse key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and identify areas for improvement.
• Develop and maintain strong relationships with industry partners, media outlets, and exhibitors.
• Undertake ad-hoc marketing requests as needed.

This role exists to support the success of StashAway’s yield-based products by contributing to the growth of Assets Under Management (AUM) and increasing portfolio adoption rates. As a Product Marketing Executive for Yield-based Products, you will play a key role in executing product marketing strategies that drive conversion among targeted customer segments, both new and existing.

You will be responsible for supporting product marketing activities for key yield-based offerings, including Cash Management products (Simple suite, USD Cash Yield), Income Investing, and Private Credit. While you will receive guidance and direction, you are expected to execute marketing initiatives with a high degree of independence.

In this role, you will collaborate closely with teams across investment product development, brand marketing, and online marketing to ensure that product value propositions and messaging align with StashAway’s business objectives and customer needs. Your contributions will help enhance the overall product experience, aiding in the acquisition and retention of customers.

Key Responsibilities

• Assist in the creation and refinement of product marketing positioning and messaging, ensuring consistency across channels and alignment with brand guidelines.
• Contribute ideas and support efforts to optimise the customer journey, focusing on improving conversion rates from initial awareness through to post-investment engagement.
• Independently manage the business-as-usual (BAU) communication and updates related to yield-based products, ensuring timely and accurate dissemination of information.
• Take ownership of tracking and analysing product conversion metrics on a monthly basis. Share insights company-wide and collaborate with the Senior Product Marketing Manager to identify quarterly areas for improvement.
• Participate in market research efforts, including competitor analysis and gathering customer insights, to inform product marketing strategies and positioning.
• Work closely with product, marketing, and customer service teams to ensure alignment on product positioning and to support the achievement of product marketing objectives.

• 1-2 years of experience in product marketing or a related field, with a basic understanding of marketing strategies and execution.
• Basic understanding of investment products, financial markets, and industry trends, with the ability to support translating complex concepts into customer-friendly messaging.
• Collaboration & Stakeholder Management: Ability to build relationships and collaborate effectively with team members across various departments.
• Strong organisational skills to support the timely execution of product marketing initiatives while adhering to established guidelines and processes.
• Familiarity with regulatory and compliance requirements, particularly in relation to marketing investment products.
• Proficient in written and verbal communication, with the ability to assist in creating clear and concise marketing content.
• Experience in analysing marketing performance metrics and leveraging data to support decision-making and improve marketing outcomes.
• Ability to manage your workload effectively, working independently while receiving guidance, and maintaining productivity in a fast-paced environment.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

Job Description

• Plan, create, and execute engaging and on-brand content for the company’s various social media profiles
• Manage the social media, and email marketing calendar and ensure the content is published by the stipulated deadlines
• Manage SEO, SEM, social media accounts/campaigns, ads, and posts, and respond to comments and enquiries in a timely manner
• Assist in Influencer Marketing planning and execution, and partnerships
• Compile and prepare Digital Marketing analytics reports
• Assist with other assigned marketing tasks as and when required

•   At least 2 years of digital marketing experience
• Proficient in Chinese and English, and strong in content creation using designer software such as AI and Photoshop
• Has hands-on experience in Meta Business Suite, Meta Ads Manager, Google Analytics, SEM, SEO and TikTok
• Experience in WeChat, XHS, and other social media would be advantageous
• Able to work in a fast-paced environment with tight deadlines
• Singaporean only

Chan Chee Meng
EA 07C3069
R1110620

Objective:

To lead and grow MAKE UP FOR EVER OMNI business and strengthen brand presence with effective strategies and implementation that fits to brand DNA and values. We are seeking a dynamic and results-driven Trade Marketing Executive to join our team and help us enhance our brand presence and drive sales through effective trade marketing strategies.

Job Summary:

As a Trade Marketing Executive, you will be responsible for developing and executing trade marketing strategies to boost product visibility and sales across key trade channels. You will work closely with sales team, vendors, and partners to ensure alignment with our brand and business objectives. This is strongly cross-functional role; requires the selected candidate to build a strong working relationship between the marketing and sales team, this position will initiate and/or support efforts towards developing, implementing, and assessing programs to effectively market to our consumers through our customers. Support the building and implementation of brand plans and strategies established. This role is ideal for someone with a year of experience in trade marketing, who is eager to grow and make a significant impact.

Key Responsibilities:

• Working closely with the Marketing Manager to develop trade marketing strategy and implement promotional campaigns to achieve defined business objectives across all product categories and channels.
• Collaborate with sales and product marketing teams to identify opportunities and create compelling marketing materials and POSM displays.
• Manage relationships with key trade partners, distributors, and retailers to enhance product visibility and engagement.
• Create and analyze sell-out reports to monitor product sales performance in retail outlets, identifying trends, patterns, and opportunities from sales data to guide future marketing and sales strategies.
• Drive in-store events and counter activations, and coordinate with retailers to execute with excellence + supporting in facilitating corporate and brand events/ workshops.
• Monitor and report on the effectiveness of trade marketing activities, using sales data and market feedback to refine strategies.
• Compile, review and analyse competitors’ monthly trade activities.
• Support the development of sales presentations, merchandising strategies, and promotional plans.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• The chance to work with a passionate team dedicated to excellence.

Be part of the marketing team to oversee a series of events to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, and partnership collaborations.

Marketing Planning & Execution

• Develop and monitor development of marketing assets
• Manage and develop content for event website, EDMs, social media platforms and online channels
• Manage event registration system and on-site registration i.e. Facilitate online & on-site registration, send email confirmations and attending to enquiries
• Management of photographers and videographers for event coverage
• Supporting the marketing team in administrative tasks

Analytics & Lead Generation

• Use of online / enterprise systems for marketing purposes and database management
• Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
• Measure customer satisfaction by developing surveys and provide insights
• Track, evaluate and report results for marketing campaigns

Partnership and Collaboration

• Manage working relationship with creative agencies and vendors
• Preparation of publicity contracts & materials to engage trade media partners and local media

About our Company

We are a global team operating a health and wellness brand serving over 2 million customers worldwide. We have a team of ~40 full-time employees globally, headquartered in Singapore. Our brand generates more than $100M per year in revenue and operates profitably with close to 100,000 monthly subscribers. We continuously strive to bring the best functional products to improve women's health, with a focus on making our products clinically-influenced yet approachable to everyday consumers.

Overview of the Role

As we’re building the infrastructure to enable and support the next leg of growth ($500M to $1B), we’re looking for a Senior Data Analyst to lead efforts in managing and analyzing marketing, financial, and operations data to enable and support business growth opportunities. You will report to the Head of Growth and work across functional areas to translate complex and sometimes unstructured datasets into actionable insights to identify new growth opportunities or optimize efforts in existing projects. This role focuses on growing or optimizing the following metrics:

• Average order value (AOV)
• Conversion rate (CVR)
• Lifetime value (LTV), which includes interim values like 3, 6, and 12 months
• Payback periods
• Subscription churn and recovery
• …and other growth metrics, if any

The core responsibilities for this role include:

• Developing forward-looking data analysis capabilities for a women’s health brand with long-term growth ambitions
• Building and managing a team of data analyst(s) and data assistant

Part 1: Develop Right-Sized Data Analysis Infrastructure

• Audit data analytics needs for the organization with growth and marketing needs in mind
• Recommend and implement right-sized data management solutions (including but not limited to data warehouse, visualization, programming language, etc.) to meet present and mid-term needs (e.g. BigQuery, Fivetran, Tableau, PowerBI)
• Establish and refine data models within the database to ensure efficient data storage and retrieval.
• Create and optimize SQL queries, views, and stored procedures. 
• Contribute to solutions for real-time data retrieval from various sources, including API integrations and new platform solutions selection.

Part 2: Enable Marketing Insights

• Marketing is our growth engine, so enabling marketing-related insights is a core priority for the data team before all else.
• Increase access to internal data sources including but not limited to post-purchase KnoCommerce surveys, customer surveys, clinical trial results, business performance data across Shopify, Amazon.com, Walmart.com, Meta, Google, Helium10, Hyros, etc. using data management and visualization tools
• Increase access to external and relevant data sources including but not limited to macro data sources like Amazon.com, iHerb, industry research studies, CPI, DTCCI, etc. and micro data sources like Meta Ads library, Google Ads transparency center, ad spy tools like Atria and Foreplay, etc.
• Using experienced knowledge of acquisition and retention marketing KPIs, synthesize data across multiple sources to develop insights and to tell a story with data. 
• Develop actionable optimization recommendations.
• Use advanced segmentation methodologies to group customers by cohort, lifetime value, products purchased, etc. Build models to predict lifetime value and score customers on dimensions such as likelihood to buy.
• Analyze Customer Retention and Behavior. Examples:
• Analyze Subscription Retention Rates: Assess retention rates and compare group performance.
• Perform Cohort Analysis: Conduct analysis to understand customer behavior on first and second purchases, and channel-based behavior.
• Incrementality Tests for Campaigns: Video lifts and whitelisted campaigns on customer behavior.
• Analyze Brand and Promotions Impact. Examples:
• Measure and Monitor Brand Changes: Track and analyze the impact of brand changes.
• Analyze Impact of Free Shipping Offers: Assess the impact of offering free shipping to specific regions.
• Conduct Promotional Analysis: Evaluate the effectiveness of various promotions and marketing campaigns.

What working with us looks like

First few weeks

• Company onboarding: Our team member will introduce you to the company and share more about our business and background with you 
• Team onboarding: Our team member(s) will introduce you to the marketing team and operations, and guide you through your responsibilities. You will likely take 2-3 weeks to familiarize yourself with your routine and tasks. A buddy will be assigned to you so you can reach out anytime you need help
• Career review:
• Informal: After 4-6 weeks
• Formal, 1st: After 3 months
• Formal, 2nd: After 6 months

Preferred Qualifications

• Bachelor's degree in Computer Science, Statistics, Mathematics, Marketing, or another research-related field.
• 5+ years of experience as a Data Analyst or similar role, demonstrating expertise in AI-driven analytics and marketing insights.
• Strong understanding of marketing concepts, particularly AOV, LTV, conversion rates, and customer acquisition costs, coupled with expertise in leveraging AI for marketing intelligence.
• Excellent communication and presentation skills, especially in conveying insights to non-technical stakeholders.
• Experience with Git and code management practices.
• Proven ability to work independently in a fast-paced environment
• Experience leading or managing teams preferred

Soft skills

• Meticulous: Pays close attention to details
• Process-oriented: Thinks through potential scenarios in detail to verify and confirm the right setup
• Numbers-driven: Familiarity and comfort working with numbers
• Love for Problem-solving: Has a positive attitude when problems surface, and focuses on finding a solution
• Intellectual curiosity: Openness and curiosity in learning new things, including knowledge and tools

Technical skills

• CRM: Shopify, Hubspot, Salesforce, or something similar
• Marketing API: Familiarity with Supermetrics or something similar
• Marketing attribution tools: Familiarity with Google Analytics 4, Hyros, TripleWhale, Northbeam, or something similar
• Data visualization tool: Familiarity with Tableau, Google Data Studio, PowerBI, or something similar
• Data science language: Familiarity with Python, R or something similar

Work Arrangements

• For Singapore-based team members, working hours are fixed, from 10am to 7pm SGT from Mon - Fri
• For remote team members, your working hours will be discussed prior to employment
• Lunch is one hour and flexible (you can decide what time to take your one hour off)
• Once-a-week team meetings (time TBD), with shorter check-in calls throughout the week when necessary

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

Our client a major NVOCC is looking for a Sales and Marketing Executive

Issuing proper bills of lading and assuming responsibilities for the shipments.

To develop strong business building relationships with existing and new customer base.

To be fully accountable for meeting individual key performance indicators and targets.

Meeting sales forecast and target.

Submit regular reports covering sales activities from sales to servicing of current clients and develop new business.

Coordinate with freight forwarders and coordinate internally for import and export shipments.

Compliance, reviewing, and implementation of internal controls simultaneously.

Assist in the planning and controlling in marketing of our shipping services.

Monitoring the day-to-day operational functions flowing smoothly.

Assist in management and direct all operational activities in meeting both company and customer expectations.

Inventory tracking and control.

To be the point of contact in daily management and ensuring smooth execution of overall booking space with feeders/vessel operators.

Monitor and ensure prompt and accurate submission of permits and prompt delivery and clearance of shipment.

• Be a good team player
• Results-oriented
• Good interpersonal skills
• Willing to work beyond office hours
• Minimum 1-2 years of working experience preferred
• Training will be provided for those keen to learn

Chan Chee Meng
EA 07C3069
R1110620

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Role Purpose:

You are passionate about the beauty industry and want to develop your career in marketing, a strong team player with the ability to work in a fast-paced, dynamic environment. A go getter with a can-do attitude.

Work closely with brand managers and marketing team to plan and drive business objectives, such as profitability, brand ranking and revenue targets. You will be responsible for planning and execution of the integrated marketing calendar, campaigns, launches and events as well as manage and monitor the A&P budget expenses. Potential team-player can look forward to the opportunity to manage a portfolio of brands on his or her own.

Key Responsibilities:

Marketing Operations

• Assist and support the marketing manager and brand manager to plan all brand activities such as: In-store promotions, launches, animations and consumer events to drive brand awareness and retail sales
• Support on event logistics including: sourcing for venue, food & beverage, materials event items, set up, engagement and briefing of all parties involved to drive event to succession
• Support on contractor and agency management including: getting quotations, briefing of agency/contractor/partners on specific brand needs follow up on the execution of the project

Communication, PR & Customer Engagement

• Propose and lead the planning and execution of all communications for marketing and trade activities. (Digital and print)
• Planning of PR events and activities for your brand portfolio with activities such as: press invitation and liaison, RSVP, and event management
• Research and collation of market, competitive and business information and any ad-hoc marketing needs of the team

Administrative and reporting duties

• Support the brand team in animation and monthly reporting duties when needed
• Assist in administrative responsibilities such as invoice processing and sampling/tester management
• Assist in brand visual merchandising needs such as changing of trans and upgrading of counters

• Diploma or Degree holder specializing in Marketing / Mass Communication / Business
• At least 1 years of relevant working experiences in Beauty industry
• Experience in marketing or PR is a plus
• A strong team player with the ability to work in a fast-paced, dynamic environment
• Resourceful, with a positive can-do attitude
• Good communication and interpersonal skills

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Are you a social media maven who lives and breathes hashtags, engagement rates, and viral content? We’re looking for a Social Media Content Creator to join our team. If you have a keen eye for detail, a knack for storytelling, and the technical skills to produce engaging content for Social Media, come join us! 

Key Responsibilities:

• Create high-quality photo and video content for our social media platforms (Instagram, Facebook, TikTok, YouTube, and XHS).
• Plan, shoot, and edit engaging content that aligns with our brand identity and marketing goals.
• Design visually appealing graphics for social media posts, stories, and campaigns.
• Collaborate with the team to develop and execute creative social media campaigns.
• Stay up-to-date with social media trends and incorporate innovative ideas into content creation.
• Assist in brainstorming and conceptualizing new content ideas to keep our social media presence fresh and exciting.
• Monitor social media performance metrics and make data-driven adjustments to content strategies.

Requirements:

• Proven experience in photography, videography, and graphic design, with a strong portfolio showcasing your work.
• Proficiency in photo and video editing and design softwares such as Adobe Creative Suite, Capcut, and Canva.
• Solid understanding of social media platforms and their respective content requirements.
• Great storytelling skills and a creative mindset.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong attention to detail and a commitment to producing high-quality content.
• Good communication and collaboration skills to work effectively within a team.
• Familiarity with lighting, composition, and other technical aspects of photography and videography.
• Singaporeans and PRs only.

Bonus Points:

• You are a content creator yourself! 
• Proficient in written Chinese for content creation on the Xiaohongshu (XHS) social platform.
• Familiarity with SEO principles and digital marketing tactics. 
• A sense of humor and a love for all things digital.

If what you are reading interests you, come join our merry band of misfits! Interested candidates should submit their resume and any relevant portfolio work to [email protected].

THE CONTEXT _________

As the Senior Marketing Executive, and reporting to the Marketing Manager, you will be responsible for implementing effective marketing plans to promote and drive sales of our luxury Niche fragrance products across APAC Domestic Markets and Travel Retail.

The ideal candidate is a well-rounded marketing professional with experience in the beauty industry. He/She will support the Marketing Manager on the full spectrum of omnichannel operational brand marketing activations both in domestic and TR and working closely with Headquarters to contribute to the successful execution of brand-led initiatives.

YOUR IMPACT _________

Being the voice of brand and marketing partner for APAC markets, support brand growth, contribute to strategic marketing plans definition and implementation.

YOUR MISSION _________

VM Excellence:

• Be the regional project leader with Markets and HQ for all Visual Merchandising topics, Planograms implementation, VM plans for Boutique openings.
• Ensure that needs of the markets are perfectly captured, consolidated, and integrated in the global brand toolkits.
• Ensure all OCD are respected by Markets and that novelties highlighted are properly implemented on time (in-store maximization, in-store iconography)

SEA LEAD: 360 Trade/PR Management:

• Responsible for SEA market campaign planning - collaborate with markets and headquarters to plan and execute omni channel commercial and activation for launches/mega campaign.
• Consolidate, review and challenge market trade plans, monitoring results, providing key learning and recommendations.
• Responsible for the 360-degree management of trade activation and campaigns, track and analyze event ROI and share learning with commercial team.
• Ensure all Markets’ needs are fulfilled to make the most out of each launch, providing them with tailor-made trade tools and guidelines.

• Ensure smooth roll-out of activities, through effective communications between HQ and the Markets.
• Drives in-store events and counter activations, and coordinate with distributor markets to execute with excellence + supporting in facilitating corporate and brand events/ workshops.
• Work closely with Headquarters to develop PR & Influencer strategies and develop impactful media campaigns to deliver omnichannel O2O consumer experience.
• Consolidate PR outreach for all campaigns + Paid Media via Lefty / Radarly Platforms

Operational/Regional Communication:

• Be the interface between global marketing and markets to ensure promotional support (gift sets, gifts with purchase, products with purchase) are aligned with market needs.
• In charge of sending the weekly newsletter to Markets after consolidation with all regional parties.
• In charge of preparing the monthly newsletter to HQ.
• Competitor Activity Tracking / Price & Promotion monitoring on offline/online platforms.
• Any other ad-hoc report preparation.

WHAT WE OFFER   _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Acqua di Parma, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Role Purpose:

Self-starting individual who is seeking to develop his/ her 360 marketing skills. Excited by the prospect of leaving a positive and lasting impact on consumers, through effective 360 brand marketing activities, to build brand resonance with our community of fans in the exciting and ever-changing world of retail.

Key Responsibilities:

• Develop and execute creative yet purposeful 360 marketing plans to build and increase brand awareness, acquire new customers and retain existing ones.

• Ideate and execute creative digital content initiatives to grow social media followers, increase engagement and build a community of individuals passionate about niche fragrances.
• Execute public relations-related tasks such as identifying and maintaining relationships with a carefully curated list of media partners, influencers, and key opinion leaders.
• Plan and execute exciting brand-building events for our PR community for season/ special collection launches; and engaging shopping activations for our customers.
• Work collaboratively with internal and external stakeholders such as retailers and strategic partners to push the boundaries to create new and exciting brand experiences.
• Identify marketing opportunities and foster strategic partnerships with malls, partners and retailers; to constantly reach out to new potential customers.
• Work with internal stakeholders and own end-to-end monthly campaign coordination and execution like monthly marketing and communications plan, media buys, social media content, and schedule communications assets.
• Evaluate the effectiveness of marketing campaigns and develop a report that consolidates actionable insights to drive decision-making and forward-planning.
• Other ad-hoc tasks as required

• A bachelor’s degree in marketing, business, mass communication, events management; or related field.
• At least 2 years experience in marketing, brand management or similar role; in a fast-paced company.
• Exceptional verbal and written communication skills.
• Effective project and time management skills with the ability to handle multiple projects with varied timelines.
• Strong organisational and problem-solving skills, great interpersonal and communication skills; and the desire to hone 360 marketing skills.
• Creative, imaginative and possesses an eye for detail.
• Highly adaptable and resourceful, with the ability to work well under pressure and tight deadlines, solo and in a team.
• Able to commit to after work hours or weekends at times, if required.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

We are seeking a dynamic and experienced Senior Marketing Executive to join our Carousell Luxury team. The ideal candidate will have a deep understanding of the pre-loved luxury industry, a keen eye for trends, and a proven track record of developing and executing successful marketing strategies. The candidate will work & help to market brands such as Hermes, Louis Vuitton, Chanel, Gucci, Dior & many more.

Key Responsibilities:

Media Strategy Development, Implementation and Optimization

• Develop and implement comprehensive marketing strategies to drive brand awareness, engagement, and sales.

• Lead and manage marketing campaigns across multiple channels, including digital, social media, email, event and traditional media.

• Oversee content creation and calendar, including photo shoots, videos, and written materials, ensuring they are within our brand guidelines and tone of voice

• Analyse campaign performance and generate reports to measure ROI and optimise future marketing efforts.

• Stay up-to-date with the latest marketing trends, tools, and technologies to keep the brand at the forefront of the industry.

Stakeholder Management and Communication

• Collaborate with the other teams, such as design and product teams to ensure marketing initiatives align with product launches and seasonal collections.

• Build and maintain relationships with key industry influencers, media outlets, and strategic partners.

• Work closely with internal teams not limited to merchandising, operations & centralised marketing team to ensure that deadlines are met.

About Us:

Maneuver Marketing is dedicated to building, operating and scaling brands. 

In the last 5 years, we grew our own health and wellness brand from $0 to USD$160M in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th in 2023 and 7th in 2024 among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

One pillar of our early growth has been the “Tech Stack” we have built, maintained, and grown for our business. From the software we leverage to the platforms we integrate, every component plays a crucial role in supporting the thousands of orders we process daily from customers worldwide.

As we continue towards our vision of building a billion-dollar portfolio of brands and products, our ability to build on these foundations and behaviors will be crucial. We recognize that at its core, e-commerce is as much about software and platforms as it is about products and branding.

The Role:

We're looking for a Senior Devops Engineer with a passion for technology, problem-solving, and multitasking. In this critical role, you'll drive the operation and evolution of our tech stack, ensuring high uptime and operational efficiency to support our expanding business.

Responsibilities

• Tech Stack Management: Set up, configure, and maintain our tech stack including Shopify and various applications and platforms such as Braintree, PayPal, Stripe, Klaviyo, Zendesk, and more.

• System Integration: Ensure seamless data flow by integrating the e-commerce platform with external systems like payment gateways and shipping providers.

• Troubleshooting: Identify and solve technical issues related to the e-commerce platform and related integrations. Selenium automation experience and Zendesk troubleshooting skills are a plus.

• Performance Optimization: Regularly monitor the platform's stability and performance, making data-backed suggestions for system efficiency and user experience enhancements. Problem-solving skills are essential to tackle various issues efficiently.

• Security Management: Implement and maintain security measures to protect the e-commerce website and customer data, including experience with access rights management.

• Team Support: Provide timely technical assistance to internal team members and manage user access and permissions.

• Documentation: Maintain up-to-date technical documentation and share knowledge with team members for effective collaboration.

• Continuous Learning: Keep abreast of industry trends and emerging technologies to continually enhance platform features, security, and workflows. Experience in Shopify and coding, including Python and C++/machine language programming, is beneficial for automating reports, systems, and processes.

• Minimum of 2 years experience in a Devops or Systems Engineer role, or a similar capacity, primarily focusing on the management of e-commerce stores on Shopify or similar platforms.
• Expertise in Shopify features, APIs, themes, checkout, analytics, apps, and integrations.
• Experience integrating third-party applications and Pixel configuration for tracking.
• Strong knowledge of web technologies (HTTP, DNS, SSL, CDN) and cloud-based infrastructure (AWS, Azure, GWS, or Google Cloud).
• Proficiency in scripting and automation using languages like Python, Bash, or PowerShell.
• Familiarity with Zendesk administration, including ticket management, automations, triggers, and reporting.
• Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
• Solid understanding of security best practices and compliance requirements in the e-commerce domain (e.g., PCI-DSS, GDPR).
• Excellent problem-solving, communication, and teamwork skills. Problem-solving skills are a must, given the diverse range of issues encountered daily.

Nice to Have

• Familiarity with GTmetrix, Google PageSpeed Insights, Cpanel, Namecheap.
• Experience with data analysis and visualization tools like Google Analytics, Tableau, Power BI, Microsoft Clarity.

Work Arrangement

• This is a full-time position with official working hours: Monday - Friday, 10 am - 7 pm (Singapore time).

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Marketing Specialist (Event)

Fixed term contract

As a Senior Marketing Specialist supporting the client’s Marketing teams of one of the largest tech companies, your work will include driving event production excellence through the management of venues, technical production, experiential programs, registration, translation services and event logistics.

The ideal candidate is resourceful and enjoys working in a fast-paced environment with multiple deadlines. He/she is innately curious and wants to make a difference with his/her work. This role supports our client's marketing activities, including market research, developing proposals for marketing campaigns and events planning.

Role: 

• Lead the development and management of event plans, budgets, and timelines, ensuring alignment with brand guidelines, objectives, and cross-functional teams.
• Project manage the coordination of guest management and registration experiences for local event activations across multiple APAC markets. This entails supervising the creation of landing pages, registration forms, and email communications.
• Understand and articulate the requirements of local APAC market teams to steer the development of APAC templates for landing pages, registration forms, and communications. Ensure timely communication of changes and needs to the Global team.
• Maintain and own close collaboration and diligent follow-up with local APAC market teams and production agencies to establish and adhere to project timelines and milestones. Regularly review key dates to keep the team on track. Liaise with local Product Marketing Managers (PMMs) to collect necessary inputs by specified deadlines and guide local teams on asset usage.
• Ensure the proper configuration of events in event tools, including One Market Calendar, Connect Nominations, RSVP or DefJam, Gather (if digital), and other preferred global platforms (e.g., Swoogo, Kintaro). Guarantee seamless data flow between systems for accurate reporting.
• Own the collaboration with local APAC market teams and relevant event agencies to conduct comprehensive quality assurance and testing on landing pages, registration forms, and email communications. Verify that inputs from local teams are accurately reflected on the live site.
  

You:

• 6+  years of project & event management experience, including multi-stakeholder management across multiple markets 
• You thrive in a fast-paced, collaborative environment, embracing cross-functional teamwork with local and regional marketing teams.
• Experience managing third-party agencies and sponsors 
• Experience leading and managing c-suite events & experiences / high-profile events in the marketing/tech sector or brand experience space
• Detail-oriented mindset and process-driven
• Strong project management, ability to work on multiple facets of a project simultaneously in a fast-paced and dynamic environment
• Good analytical, communication (written and verbal), and presentation skills 
• Demonstrated ability to be a self-starter, independent thinker and deal-maker 

• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Digital Marketing Executive is to be responsible for maintaining content across all hotel websites, including but not limited to restaurants and spa microsites as well as support Digital Marketing Manager for online reputation management.

Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Supports Digital Marketing Plans For Hotel

• Supports Digital Marketing Manager in executing the hotel’s digital marketing communication plan, including SEO/SEM, email, social media, and display advertising.
• Ensures efficient execution of assigned digital marketing campaigns and projects in a timely manner.

Maintenance Of Websites And Microsites

• Creates and maintains content for hotel main website and standalone websites for selected Food and Beverage outlets, Arcade and Spa.

Supports Social Media Awareness

• Supports content creation of social media pages for Hotel, Food and Beverage, Arcade and Spa for use in digital channels, including Facebook, Instagram, YouTube, WeChat and Twitter. 
• Supports Digital Marketing Manager in executing an effective social media influencer programme in a timely manner.

Manages Hotel’s Online Reputation

•  Supports Digital Marketing Manager on online reputation management through coordinating responses for hotel across multiple platforms in a timely manner.

Other Responsibilities

• To co-ordinate reporting for digital reporting for hotel in a timely manner.
• To process quotations and invoices for the department in a timely manner.
• To provide general administrative support for the team.  
• Performs any other duties and responsibilities that may be assigned.
• Creates and maintains content for hotel main website, corporate website, e-commerce websites and selected Food & Beverage microsites. Preferably with experience in AEM platform.

CRM

• Be the main contact with HQ CRM team and markets’ CRM teams to ensure the smooth organization of the CRM events, Masterclasses, CRM topics (campaigns, loyalty programmes, data collection, lead generation intiatives).
• Lead the markets in defining their annual CRM strategies and action plans and provide timely reviews to attain CRM goals.
• Collaborate with markets to ensure that all executions are in line with global guidelines, brand expectations and local marketing objectives
• Consolidate and analyze consumer data for key launch campaigns (both quantitative and qualitative) to derive business indication and provide related action plans for markets to deliver CRM objectives.
• Garner latest consumer trends & insights in APAC

DIGITAL MARKETING:

• Identify digital innovations within the industry, strategize future opportunities and pioneer new initiatives (eg. new apps and platforms)
• Be involved in the execution of digital projects, whenever the opportunities arise and ensure the follow-up of the implementation of digital initiatives

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In 5 years, we grew our own health and wellness brand from $0 to USD$150M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th in 2023, 25th in 2024 among Asia Pacific’s High-Growth Companies. In both 2023 and 2024, The Straits Times and Statista consistently recognized us among the top 10 fastest-growing companies in Singapore.

Overview

We are looking for a Senior Accounts Executive/ Accountant who will lead our accounting operations with precision and strategic insight. Your role will involve managing the day-to-day accounting functions, ensuring the timely closure of month-end processes, and crafting insightful monthly financial statements for management reporting.

Responsibilities

Accounting Operations 

Spearhead the management of pivotal accounting operations, ensuring the seamless handling of accounts payable, accounts receivable, and the meticulous maintenance of the general ledger.

Streamlined Month-End Closure

Oversee the efficient management of the month-end closing process. Guarantee the timely closure of month-end journals, accounts payable, and accounts receivable sections, underpinning the financial integrity of our operations.

Financial Statements

Take charge of preparing Monthly Financial Statements that are essential for insightful Management Reporting, providing a clear financial story that drives strategic decision-making.

Balance Sheet and Bank Reconciliations

Prepare and critically review all Balance Sheet Schedules, including bank reconciliations, ensuring accuracy and completeness in financial reporting, and fostering trust in our financial health.

Audit and Compliance

Play a crucial role in the year-end audit by preparing audit schedules and assisting throughout the audit process. Ensure strict adherence to finance filing requirements, audits, and tax filings, including GST, safeguarding our compliance posture.   

Bachelor’s degree or Diploma in Accounting or Finance.

A minimum of 3-5 years of relevant work experience.

Excellent interpersonal and communication skills, both verbal and written.

Ability to work both independently and as part of the team.

Proactive with strong organizational and priortization skills.

Capable of multi-tasking, meticulous and attentive to detail.

Experience with Accounting software and proficiency in Microsoft Excel.

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

SHIELD is a device-first risk intelligence company. We are dedicated to helping organizations worldwide eliminate fake accounts and all malicious activity. Leveraging AI, we identify the root of fraud with the SHIELD Device ID and provide actionable risk intelligence in real time, helping all online businesses stop fraud, build trust, and drive growth. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.

Responsibilities

As a Product Marketing Executive, you will help shape SHIELD’s go-to-market strategy by developing product positioning, creating and curating messaging, and conducting competitor research and analysis. You will report to the Product Marketing Manager and will be expected to work closely with several internal teams. You will need a “rollup your sleeves” mindset in order to produce impactful online and offline marketing assets, develop sales tools, and support other marketing tasks as required.

• Help create and own SHIELD’s product marketing plan from conceptualization to execution by identifying market opportunities, developing product positioning & messaging, and executing product launches.
• Work alongside internal teams to provide go-to-market support in developing and producing sales enablement and marketing materials (e.g. sales pitch presentations, product descriptions, kill sheets, customer success stories).
• Be a liaison point between marketing and the product teams to ensure our new product launches are communicated effectively to the market.
• Ensure our marketing materials are localized in any and all new regions that SHIELD is already in and expands into.
• Conduct thorough market research and analysis to understand the competitive landscape across various sectors and industries and create a differentiated product positioning in order to establish SHIELD’s competitive advantage.
• To work to become a cyber security and fraud prevention subject matter expert for website content and ensure all product information is technically up to date and reflective of any changes to both current and new solutions.

• Minimum Bachelor’s Degree in marketing, humanities, or a related field
• 3 to 5 years of relevant experience
• B2B product marketing experience in SaaS domain expertise is a plus
• Excellent written and verbal communication skills to produce high-quality marketing content
• Attention to detail and ability to prioritize and manage concurrent projects and issues effectively
• Strong performance-driven work ethic
• Ability to adapt and work in a fast-paced and high-growth environment

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

ey Responsibilities:

- Assist in streamlining various social media platforms

- Create & manage paid social media advertisements (Facebook Ads, Google Ads, Tiktok Ads etc.)

- Copywriting & curate content creation for all interior design marketing collaterals

- Track, monitor & understand for a positive marketing ROI through insights & analytics

- Work closely with sales designers to develop relevant communication to drive company’s growth

- follow up marketing leads closely, as well as engaging interested homeowners proactively through various communication channels.

Requirements:

* At least 1 year of working experience in related/relevant field

- Fresh Graduate are welcome to apply

* Experience in Paid Digital Social Media Advertising

- Good communication and interpersonal skills

- Experience in Wordpress is an advantage

- Content Creation - Experience in Capcut, Canva or Adobe Illustrator (an advantage)

- Creative - an eye for good design to generate new & interesting ideas/concepts

good environment

growth opportunity

secured establishment

Marketing Executive is responsible for planning and executing marketing activities – activity concept construction, coordination and supervision of on the ground executions, and marketing expenses management to be within A&P budget. Ultimate objective of Marketing Executive role is to ensure all consumer engagement activities are executed as according to brand guidelines and marketing calendar, so overall business objectives can be met.

1.  Induce Trial Activities in Events

• Develop event calendar and manage monthly event scorecard.
• Lead-end-to-end event management includes agency brief to ensure excellent execution as according to brand guidelines.
• Track trial activities results and analysis for continuous improvements.
• Work with retailers to ensure top notch support to drive customers and sales to event.

2. Oversee Communication Materials Execution and Sampling Activities

• Ensure POSM is produced & installed according to brand guidelines and on schedule as per global deployment.
• Provide execution tracker and report.
• Ensure quality of each design proposed by agency meets brand equity standard.
• Manage sampling activities by ensuring Welcome Gift availability, allocation and usage.

3. Traffic Generation Activities, focusing on Key Consumption Period – Thematic Event

• Leverage moment to drive traffic and improve in the store.
• Brainstorm tactical and long-term programs to increase traffic to counters, translating into SK-II new users.
• Constantly track New User result per month
• Monthly submission of New User target to field team and report to principal.
• Provide assistance to Senior Brand Manager on any other marketing activities related matters and supervising offline and online marketing campaigns.

• Minimum university graduate degree - preferably in Marketing or Business discipline
• Analytical, numerically strong, meticulous and organized with a flair / passion for beauty or FMCG products
• A team player that thrives in a fast-paced competitive business environment
• Possess good interpersonal skills and are able to build strong rapport with key stakeholders
• Possess good communication and presentation skills, with a strong command of the English language

• Flexi-benefit
• Complimentary goods
• Mental health leave

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

What will you do at Ciena?

The Global Events Marketing (GEM) team is seeking an enthusiastic event professional with an emphasis on APJI Trade Shows to project manage and deliver industry trade shows and hosted events as assigned.
 

You will represent Ciena, communicate key marketing messages and facilitate the execution of these events. On-site attendance of the event will be required. You will work on various events with many different stakeholders from Sales, Marketing and Corporate executives to deliver an exceptional experience for our internal and external customers, in line with our corporate and regional objectives and company values.

Overall Responsibilities

• Support the Global Event Marketing strategy through the management and execution of event logistics including, but not limited to; event evaluation, reviewing sponsorship and exhibition opportunities, managing and tracking event schedules and the management or updating of event management systems and communication channels and participating in and helping to manage pre-event planning calls
• Manage the coordination of marketing deliverables such as pre-show marketing communications, booth graphics, giveaways, managing hotel room blocks, coordinating shipping to/from event, communicating event details to relevant stakeholders, and onsite management
• Coordinate the development of booth designs, graphics production and show services, as well as coordinate onsite logistics such as booth setup, on-site management and dismantling
• Conduct pre-show debrief processes such as staff or attendee surveys, post-show email communications, feedback gathering from staff and external attendees including post-show reports to help evaluate the success and ROI of an event.

General Activities

• Negotiate pricing and sponsorship with conference/trade show organizers
• Work with GEM team to manage accounting for trade shows, including raising purchase orders, organizing and submitting invoices for payment, and invoice and credit card payment receipt tracking
• Create and manage marketing creative job needs through our content management system
• Create SalesForce (SFDC) campaign codes, uploading leads from trade shows and send post event surveys and manage data feedback
• Create and manage on-site meeting schedules through Jifflenow, our meeting management tool
• Source for trade show giveaways and manage the procurement process 
• Oversee booth setup and manage all trade show logistics
• Propose and manage printing of additional marketing materials such as banners and brochures to elevate Ciena’s branding 
• Travel on site to manage and execute GEM trade shows as needed

Collaboration with stakeholders

• Collaborate with Corporate and Field Marketing teams on marketing campaigns, such as pre-show direct mail campaigns, advertising, and public relations, ensuring maximum event exposure, lead generation and customer engagement
• Coordinate and execute planning calls for each show with global stakeholders; provide background information on the event, manage and set expectations of stakeholders, create action register to be distributed to planning team before/after calls for event management
• Collaborate with the conference event planning team to manage conference-type events during trade shows
• Collaborate with GEM Team colleagues in all regions to ensure 360-degree coordination, event planning consistency and communication on best practices and learnings
• Continually monitor technology trade show industry, evaluate and recommend potential trade show opportunities based on the corporate, marketing and sales objectives

Areas of impact

• Provide continual evaluation of event programs, including post-event evaluations, ensuring measurable tracking methods are followed, reporting ROI and identification and implementation of any new best practices into all aspects of event planning process, execution and review
• Analyze event, industry and competitive data to drive strategic recommendations and improve effectiveness and efficiency of events
• Document and continuously improve all event related processes
• Create pre-show and post-show reports for each show outlining ROI and feedback for general reporting and evaluation
• Regularly report to Manager areas of impact, to ensure continued regional alignment with Director on Global Event Marketing Strategy

Experience

• Must have minimum 5 years professional experience planning and coordinating trade shows and events
• Must have strong written and verbal communications skills, including presentation and briefing skills
• Excellent project management and organizational skills
• Experience with budget management
• Ability to reprioritize multiple projects as deadlines and objectives change
• Superior scheduling, organizational and multi-tasking skills
• A collaborative approach to work seamlessly with teams from across the business
• Ability to think on your feet in a fast-paced environment
• Ability to travel and work flexible hours as needed
• Knowledge of SalesForce (SFDC) preferred
• Cvent knowledge for venue searches and event registration is preferred
• Knowledge of the technology industry is preferred

Qualifications (not essential)

• Bachelor’s Degree in Event Management (or related or a related discipline such as a Marketing or Hospitality degree) is considered an asset
• Diploma in Event Management / Planning is considered an asset (for example a CIM Accredited course or Diploma)

#LI-SM

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

Responsibilities:

• Executes the social media, online, and offline Marketing strategy and PR of the hotel as directed by the General Manager.
• Handles the hotel's online reputation on all online platforms. The position is responsible for achieving the Trust Score objective of the hotel. Responsible for Online reputation KPIs (Trust Score, number of reviews, % of reviews answered) including responding to all guest feedback and following up with hotel departments on resolutions
• Monitor reviews written by guests on review websites (Number and quality).
• Implement corrective actions to improve touch points with low scores, in coordination with the Departments involved.
• Ensure reviews are answered by the team in a timely and appropriate manner (refer to the guidelines).
• Monitor the hotel's presence on review websites and the relationship with key partners like TripAdvisor.
• Issue monthly reports about the hotel's online reputation through the Online Reputation management tool. The main KPIs are Trust Score, Performance, Popularity, number of reviews, % of answers, and Score vs. Comp set.
• Conduct the channel management techniques, posting reply pace, content and frequency, and guest engagement needs for the department as per the Manager
• Execute the hotel's internal and external Marketing strategy as directed by the Manager.
• Stay up to date with market trends and Social Media and Marketing developments.
• Execute the Social Media strategy in line with the key Marketing objectives: Value proposition, Targets, Channels, Activities, Partnerships, resources & revenue. Key objectives should buzz business and loyalty.
• Establish a hotel presence on selected platforms in line with the marketing strategy and compliant with the brand DNA and guidelines.
• Execute all social media and digital-related promotions to build continuous growth. Manage a fully integrated communications calendar for the Hotel around events, food and beverage, public holidays, and need periods. Translate worldwide and regional tactical campaigns into social media activities. Review content performance on a weekly basis and review future content accordingly.
• Liaise with the Corporate Social Media Team to create specific promotions via social media.