Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

1. Loves turtles and is able to care for them, with some experiences would be advantageous

2. Able to learn and share the knowledge with others, in a group when needed.

3. Counter collection and items sale (sometimes)

5. Able to work independently and on holidays and weekends (IMPORTANT)

(6 day work week, 1 weekday off)

6. Fast Learner

7. There will be physically heavy workloads. (important)

8. Have some animal care/administrative background will be useful.

Responsibilities

• Play a pivotal role in shaping the future of product line, driving innovation, and delivering exceptional value to our clients and end users. This role offers a unique opportunity to lead product development, delivery, and portfolio management while working at company which powers internet connectivity in Singapore.
• Product Development: Spearhead the end-to-end product lifecycle, from conceptualisation to launch, ensuring offerings are competitive and exceed market expectations
• Market Insight & Innovation: Deeply understand the needs of Requesting Licensees (RLs) and our End Users (EUs), identifying gaps and innovating solutions that set us apart in the industry.
• Cross-Functional Leadership: Collaborate with diverse teams including Business Development, Regulatory, Planning, Operations, IT, and Finance to ensure seamless product delivery and support.
• Regulatory Engagement: Actively participate in company regulatory engagements with IMDA, contributing insights to navigate ongoing and ad-hoc regulatory matters that requires changes to product offerings and / or processes.
• Financial & Capacity Management: Develop and manage product budgets, forecast revenue, and optimize capacity planning to ensure availability, accessibility and affordability of company products
• Performance Monitoring & Optimization: Monitor product drivers, revenue, implementing get well plans when necessary. Continuously enhance features, pricing, and business processes to maintain a competitive edge.
• Customer-Centric Customisation: Engage directly with customers to understand their unique requirements, providing tailored solutions that drive customer satisfaction and loyalty.
• Compliance & Quality Assurance: Ensure all products and processes comply with relevant regulatory requirements

Requirements

• Degree in Business, Engineering, IT, or related disciplines.
• 3 - 5 years of experience in Product Management within a Telco/IT environment (those with more than 5 years of experience will be considered for Senior Product Manager position).
• Proven experience in financial and business case modelling.
• Strong customer-oriented mindset with the ability to translate complex needs into actionable strategies.
• Exceptional multitasking and KPI management skills, ensuring high-quality outcomes.
• Demonstrated leadership, team-building, and logical thinking abilities.
• Excellent interpersonal and communication skills, with a knack for influencing and driving change.
• Self-motivated, independent, and ready to take on new challenges.
• Bedok, 5 days, office hours.
• Job Reference: L49Y8855

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Develop and ensure effectiveness of the IT Risk Management in terms of framework, governance, risk appetite, methodologies, policeis and processes
• Support and conduct the identification and analysis of IT risks including the monitoring of potential emerging risks.
• Work closely with business and function units to identify, assess and mitigate risks.
• Partner stakeholders in risk assessments, establish risk strategies and develop appropriate risk mitigation plans and risk indicators
• Develop analytics for risks and dashboards for risk monitoring and reporting, and provide meaningful insights.
• Drive risk awareness to foster a positive risk culture that will enable proactive management of risks and grow risk competencies across the organisation.
• Provide advice to management and working groups on IT risks and associated risk issues.
• Support Community Care sector's cybersecurity programme.
• Support IT security awareness programme
• IT/Engineering related discipline or equivalent experience
• CISSP / CISM certifications or equivalent
• At least 8 years of progressive work experience in Cyber Security or Information Security
• Strong knowledge of common cyber security management framework, such as ISO and NIST.
• Familiar with IM8 a plus
• Hands on understanding of the current cyber threat landscape, attack methodologies, and risk mitigation and remediation methods
• Strong project management skills, experience in project planning, execution, tracking and progress reporting.
• Good presentation and communication skills
• Experience with systems administration a plus

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

QSC is currently seeking a Strategy & Business Operations Manager to be at the forefront of our international team’s business growth, supporting various high-impact strategic engagements across the regions and support the execution of sales and business development acceleration and transformation initiatives, aiming at scaling our go-to-market organizations and activities in region (e.g. channel performance management, expansion of our business development capabilities, (re-)designing sales workflows and processes and other business transformation activities). The Strategy & Business Operations Manager will have responsibility for creating project fundamentals, such as work planning, designing and executing analyses, build business cases, developing recommendations for action, supporting change management processes with internal and external stakeholders, and delivering presentations to internal and executive audiences. The Strategy & Business Operations Manager will be a member of the Sales Acceleration & Transformation (SAT) team, and will report to the Director, Sales Acceleration & Transformation

Essential Functions/Core Duties:

1. Strategic projects definition and planning

• Partner with (sales & business development) leaders across region(s) to define and implement strategic growth, acceleration and transformation initiative(s) to support long range business objectives.
• Gathering and analyzing information, formulating, and testing hypotheses and developing and communicating recommendations to the stakeholders.
• Defining, building and maintaining a market model for the regional organizations, implementing a data-driven market analysis & sizing methodology to support the strategic planning process.

2. Strategic projects execution

• Manage the operationalization and execution of strategic projects and programs, through collaborative cross-regional and cross-functional alignments with stakeholders
• Develop implementation strategies that address business requirements and engage appropriate teams that will deliver right outcomes
• Provide regular updates to key stakeholders on the progress of strategic projects including executives, team members, and others in the organization
• Plan for and execute high quality change management throughout strategic projects
• Professionalize and optimize our processes by recurrently monitoring and evaluating performance and making recommendations for improvements
• Organize and coordinate the intake of requirements from the teams, supporting the (re-)design of workflows and optimization of our platforms and tools
• Foster market acceptance of new or transformation initiatives, by keeping oversight on post-launch activities and assessing adoption by go-to-market teams.

3. Cross-functional collaboration

• Provide leadership and coordination on major engagements on day-to-day problem solving with the teams and stakeholders.
• Become recognized both internally and externally as a key “go to” contact for execution of strategic initiatives.

Job Requirements & Qualifications:

• Undergraduate degree in business related field (Economics, etc) or BA/BS (any major); MBA preferred.
• 5+ years working in a strategy focused role in the AV or IT industry or 2-3 years experience with a top management consulting firm.
• There is a high level of independence needed in this job. This role will be working in cross-functional teams consisting of senior leadership and will be presenting and making recommendations up to the ET level. The supervisor will be involved as needed, but the Associate should demonstrate high ability to be be self-driven and independent.
• High level of proficiency needed with power point and excel, knowledge of CRM systems is a plus.
• Knowledge of AV/IT is a plus.
• Knowledge of go-to-market and product development are a plus.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Would you like to be part of a business helping hyper-growth ISVs innovate, and exceed revenue goals? Do you have the business savvy skills necessary to motivate a cross-functional team including sales, product and alliances to deliver business growth for AWS and our ISV partners?

AWS is seeking an experienced Sr. Account Manager for selling to Strategic ISV’s and to expand the business with our hottest ISV customers. The Sr. Account Manager will be responsible for setting a long-term strategy and executing daily to grow customers. In addition to being a customer, these companies partner with AWS as an ISV and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources.

Key job responsibilities
The ISV Account Manager is responsible for teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, IT/operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all ISV customer's needs. The Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.

About The Team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 6+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
• 8+ years of business development, partner development, sales or alliances management experience

Preferred qualifications

• 5+ years of building profitable partner ecosystems experience
• Experience developing detailed go to market plans

RESPONSIBILITIES:

Strategic Planning:

• Responsible for the financial performance of at least two brands, including profit and loss management and the implementation of effective cost control measures.
• Manage the budget and forecasts for the brands to meet or exceed management expectations.
• Develop and recommend business marketing plans aimed at increasing sales.
• Plan, direct, and coordinate the opening of new outlets.

Operations Management:

• Oversee the daily operations of at least two brands.
• Maintain and enhance the overall performance of the brands through regular cost analysis and process monitoring.
• Supervise food and operational safety to ensure a welcoming environment for patrons.
• Drive operational efficiencies by providing leadership that supports the organization’s service culture and maximizes customer satisfaction.
• Establish operational procedures and standards to ensure service quality and full compliance with the organization’s SOPs, policies, and service standards.
• Maintain product and service quality standards through ongoing evaluations, complaint investigations, and corrective actions.
• Supervise and develop a team of area managers, restaurant managers, supervisors, and service staff to ensure optimal manpower utilization.
• Perform any additional duties as assigned by the General Manager, Operations.

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in strategic planning and operations management, preferably in the food and beverage industry.
• Strong financial acumen with experience in profit and loss management.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Proficient in budgeting and forecasting processes.
• Knowledge of food safety regulations and operational standards.
• Strong problem-solving skills and a customer-focused mindset.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Job Description & Requirements

JOB DESCRIPTION

Purpose of role The main objective of this role is to develop new clients while enhancing

business with existing clients, across industry located in Singapore , by introducing them to the full range of products and services Berger has to offer. The role ranges across a variety of activities, including strategic consultancy, new business development, existing account management and in some cases,project management.

Main duties and responsibilities

Core objectives include:

• Researching organizations and individuals to find new opportunities.

• Increasing the value of current customers while attracting new ones.

• Expanding presence across Asia Pacific region with clear channel and route-to-market strategy.

• Generating leads

• Meeting and exceeding sales goals

• Negotiating all contracts with prospective clients

• Helping determine pricing schedules for quotes and negotiations.

• Preparing weekly and monthly reports

• Maintaining Track Records

• Giving sales presentations to a range of prospective clients

• Coordinating sales efforts with marketing programs

• Understanding and promoting company programs

• Ensuring prompt payment from customers within stipulated

credit period

• Coordinating with supply chain for timely service of products to customers

• Visiting clients and potential clients to evaluate needs or promote products and services

• Maintaining client records

• Answering client questions about credit terms, products, prices and product availability.

The above list is not exhaustive, and the role may change to meet the overall objectives of the company.

Other duties Fulfil other duties as required by management and other department

personnel as requested/required.

Benefits :

Quarterly Sales commision and incentives included every quarter ,medical coverage and car & Petrol Reimbursements .

PERSON SPECIFICATION

Qualifications • GCE O Level/bachelors degree /diploma /Management in sales & marketing.

Experience • Minimum 5 years previous experience in a Business ,Experienced in coating sales in the respective sector with good track records.Development sales role is essential.

Skills & competencies

• Ability to manage complex projects and multi-task

• Excellent organizational skills

• Experience in and understanding of the sales process and dynamics

• A commitment to excellent customer service

• Excellent written and verbal communication skills

• Excellent interpersonal skills, including the ability to quickly build rapport with customers

• Experience using computers for a variety of tasks

• Competency in Microsoft applications including Word, Excel,and Outlook

• Able to work comfortably in a fast-paced environment

Personal attributes

• Professional approach.

• Ability to work under pressure.

• Organisational and time management skills.

• Excellent attention to detail.

• Confident manner.

• Positive approach to change.

The Offer:

This role where you will be part of a growing and leading organization with good exposure. Company promotes long term growth and stability.

Remuneration is very competitive, and you can look forward to a supportive working culture

Next Step:

Interested applicants, please send your resume including these details:

Current package and Expected salary, Key Achievements and Reasons for Leaving.

All shortlisted candidates will be contacted

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities.

Role: Relationship Manager- Banking

Duration: Permanent

Location: Central

Job Purpose:

The Relationship Manager in Priority Banking is responsible for delivering personalized financial solutions and services to high-net-worth clients within the Priority Banking segment. They play a pivotal role in understanding clients' financial needs, providing expert financial advice, and ensuring exceptional service delivery. The primary objectives are to acquire, grow, and retain Priority Banking clients.

Key Responsibilities:

Client Relationship Management:

• Cultivate and manage strong relationships with Priority Banking clients.
• Gain a deep understanding of clients' financial goals, preferences, and risk tolerance.
• Regularly engage with clients to provide updates on their portfolios and address inquiries or concerns.

Financial Advisory:

• Conduct comprehensive financial assessments for Priority Banking clients.
• Recommend tailored wealth management solutions and investment strategies aligned with clients' objectives.
• Stay informed about financial market trends and products to provide expert advice.

Client Acquisition:

• Identify and prospect high-net-worth individuals and businesses for Priority Banking services.
• Present the value proposition and benefits of Priority Banking to potential clients.
• Develop and implement strategies to acquire new Priority Banking clients.

Portfolio Management:

• Monitor and actively manage the investment portfolios of Priority Banking clients.
• Implement asset allocation and investment strategies based on market conditions and clients' goals.
• Ensure portfolio diversification and risk management.

Compliance and Regulation:

• Ensure strict compliance with all relevant financial regulations and internal policies.
• Follow anti-money laundering (AML) and know-your-customer (KYC) procedures.
• Report any suspicious activities as mandated by regulatory authorities.

Client Retention:

• Develop and execute strategies to retain and deepen relationships with existing Priority Banking clients.
• Address client inquiries and concerns promptly and effectively.
• Identify opportunities for cross-selling or upselling financial products and services.

Performance Metrics:

• Meet or exceed client acquisition and revenue targets.
• Maintain a high level of client satisfaction and retention.
• Adhere to all regulatory requirements and compliance standards.

Qualifications:

• Diploma/Bachelor's degree in finance, business, or a related field.
• Relevant financial certifications or licenses
• Proven experience as a Relationship Manager in Priority Banking or private banking.
• Strong knowledge of wealth management, financial markets, and investment products.
• Exceptional communication and negotiation skills.
• Ability to work independently and as part of a team

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The core responsibilities of this role are:

• Developing sound sales strategies positioning American Express’ best-in-class commercial products and solutions to the target customers
• Work closely with the leader to create winning strategies to achieve enterprise goals
• Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the strategies
• Support execution of American Express strategy in alignment with overall market growth objectives
• Create and execute a sales pipeline with self-generated and referral leads and opportunities with focus on profitable segments within travel & entertainment and goods & services.

Experience and Qualifications:

• A minimum of 8-10 years of experience in commercial sales or account development is required
• Ability to collaborate with and influence internal stakeholders through excellent communication and relationship building skills
• Dynamic personality able to effectively engage a variety of audiences at large local enterprises and MNCs
• Strong Knowledge of travel & entertainment landscape in Singapore and financial acumen (financial statement analysis, cash flow)
• Strategic thinker with strong negotiation skills and attention to detail
• To be successful in this role, you must be a driven, self-motivated individual
• Fluent spoken and written English

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

The Service Manager is responsible for enhancing the customer experience for VVIP clients by fostering strong service relationships and acting as the single point of contact for escalated operational issues.

Key responsibilities include overseeing day-to-day fault management for critical incidents, providing regular updates, and ensuring timely resolutions.

The Service Manager will manage the planned maintenance cycle for critical customer services and ensure service performance aligns with contractual agreements.

The Service Manager will conduct monthly network performance reviews, which involve discussing previous meeting minutes, presenting network availability reports, and developing improvement plans for prolonged outages and recurring issues.

The role requires a proactive approach to managing service levels and continuous improvement in service delivery.

• To achieve a high standard of customer service and retaining the customer-base with a stabilized customer network.
• To achieve a “Good and Excellent” survey score for the customer survey via CE customer survey and CSat customer survey.
• Conduct the network performance review with customer(s) monthly and to ensure that the performance of services to customer as agreed in the contract meet the service level agreement.
• Improvements in the service availability (%) and reduction in fault tickets through implementation of service improvement plans; and improvement in subsequent survey score.
• Overseeing the entire planned maintenance cycle for customer’s critical services by coordinate approval for maintenance work and notification

Skills for Success:

• Bachelor’s degree in information technology, Telecommunications, Business Management, or a related field.
• Relevant certifications in service management (e.g., ITIL) are a plus.
• Minimum of 5 years of experience in service management, customer service, or account management, preferably in a telecommunications or IT environment.
• Strong understanding of network management, fault management processes, and service level agreements (SLAs).
• Familiarity with network performance monitoring tools and reporting metrics.

• Support the Chief Data Officer (CDO) / Data Protection Officer (DPO) in handling of data sharing request in accordance with AIC’s Data Sharing Framework
• To manage and ensure continued relevance and application of the AIC Information Management Policy across division’s processes
• To manage and review data protection compliance related aspects throughout the organisation, with an emphasis on compliance by AIC’s partners. (includes engaging and developing suitable data sharing agreements with partners, doing process reviews…etc)
• Support and manage internal divisions and AIC’s partners in their journey towards continued improvements for an enhanced governance process in managing classified information and personal identifiable data. Responsibilities include:Developing and executing a standardised approach for data governance compliance
  Conduct reviews and periodic audits to ensure continued adherence with Data Protection approaches
  Develop materials to support communication efforts and creation of awareness
  

Job Requirements:

• Degree (Information Science / Business Management)
• Minimally 5 years of experience handling information management and governance aspects
• Familiarity with the Government Instruction Manual (data management chapters) OR the Personal Data Protection Act (2012) and experienced in working within a Chief Data Officer (CDO) / Data Protection Officer (DPO) or similar would be beneficial
• Involvement in data management initiatives such as managing the collection, user and disposal of data through detailed Data Inventory Maps and processes to review data protection measures for the organization
• Process thinking; and Workflow approach would be beneficial
• Meticulous and conscientious
• Outgoing and works well in a team
• Good listener and quick to adapt

Condominium Manager

Job Info:

• Basic up $5,500 + AWS + VB
• Buona Vista/ Yio Chu Kang / Orchard/ Seng Kang
• Working hours: 9am to 6pm (Mon to Fri) ; 9am to 1pm (Sat - WFH)
  Alternate weekly WFH upon confirmation

Job Description:

• Follow directives from the Director or Team Manager (Operations).
• Oversee all onsite staff and service providers to ensure their duties are performed effectively.
• Manage meetings for the Management Corporation, address arising issues, meet with contractors on-site, and communicate with owners and tenants.
• Maintain and enhance communication with the Council, Subsidiary Proprietors, Occupants, and Headquarters.
• Support the Management Corporation in enforcing by-laws and suggest improvements.
• Keep the Management Corporation updated on estate maintenance and management matters.
• Organize and conduct Council and General Meetings, including budget preparation, cash flow planning, and minute-taking.
• Handle all correspondence, statutory notifications, and inquiries on behalf of the Management Corporation.
• Coordinate with contractors, solicitors, auditors, and government authorities.
• Address all complaints, queries, and suggestions.
• Ensure timely application or renewal of necessary government licenses and permits.
• Audit inventory records in accordance with company SOPs.
• Prepare or arrange for specifications and documents for obtaining quotations.
• Administer contract renewals and issue contracts.
• Develop and execute a preventive maintenance program.
• Supervise routine maintenance and service contracts to ensure compliance with contract terms.
• Ensure proper execution of repairs and replacements by contractors and sub-contractors.

Job Requirements:

• Professional certificate/ diploma or degree in estate.
• Previous experience in managing condominiums, industrial or commercial buildings
• Good interpersonal, communication and leadership skills.
• Knowledge of MCST and BMSM

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)

Enterprise Account Manager Singapore (SEA & ANZ) - Hybrid

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 5000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We’re looking for an Account Manager, Enterprise to help us retain and expand our relationships with existing customers of our Market Intelligence solution. This role will report to the Director, Account Management.

Why is this role so important at Similarweb?

Our Market Intelligence solution is used by thousands of companies, like Google and Walmart, to give them a competitive advantage in driving online traffic. As an account manager, you will own the relationship with these customers, and work with key decision-makers to make sure they are getting the most value out of our platform and data. In addition to increasing your accounts’ user engagement and facilitating product adoption, you will be responsible for identifying and leading up-sell opportunities to drive new business growth.

So, what will you be doing all day?

• Managing and developing long-term partnerships with some of the world’s biggest brands
• Working closely with a customer to increase product adoption and engagement
• Identifying opportunities for upsells, and increasing the lifetime value of our customers and closing business with them
• Making sure that our customers are getting the most value possible from the product, and reaching their business goals and KPIs

This is the perfect job for someone who:

1. Minimum 3 years experience in account management in customer-facing roles
2. Demonstrated success running consultative sales processes in complex Enterprise organisations
3. Strong understanding of the digital marketing space and trends
4. Able to identify value drivers in recurring revenue business models
5. Strong presentation skills; feels confident presenting in front of senior management of prospective organisations
6. Team player who can collaborate effectively with colleagues and business partner
7. Closed business as an Account Manager (this is a quota carrying role and not a CSM function)

About the Account Manager, Enterprise team

Our Enterprise team gets to work with some of the most successful brands in the world and develop real relationships with them. You’ll have the unique opportunity to become a trusted advisor and implement strategies that help these companies succeed far beyond what they had imagined.

Why you’ll love being a Similarwebber:

You’ll get to sell a product you actually believe in: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

Diversity isn’t just a buzzword:

People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

#LI-Hybrid

Job Description

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.
• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions
• Cover site activities and documents, and timely report to management

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.
• At least 10 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Experienced in Structural and Architecture works will be preferred

• Oversee the in-house IT flow, ensuring high levels of staff satisfaction through timely and effective support
• Assist with helpdesk support tasks
• Coordinate, plan, and oversee IT-related activities and service delivery to ensure seamless operation and alignment with organizational goals.
• Ensure effective project and change management to deliver solutions that meet technical, functional, performance, and business requirements.
• Collaborate with internal teams and vendors to propose comprehensive technical solutions and key performance indicators (KPIs), ensuring vendors meet contractual obligations for successful project delivery.
• Maintain compliance with established enterprise technology practices and project management standards, ensuring quality and consistency.
• Track key project milestones and adjust project plans and resources as necessary to meet team objectives and deadlines.
• Oversee IT assets, inventory, and documentation to ensure accurate records and efficient operations.
• Facilitate communication across all enterprise areas that affect project scope, budget, risks, and resources, promoting transparency and coordination.
• Manage IT procurement processes, including obtaining quotations, entering procurement details into systems, and ensuring efficient procurement workflows.
• Prepare, consolidate, and review reports and documentation to support project tracking, decision-making, and continuous improvement.
• Perform additional tasks as assigned by management to support overall IT and project operations.


Requirements
• Bachelor’s degree in computer science or IT
• Minimum 8 years of working experiences in IT service delivery or related
• Experience with Microsoft products
• Demonstrated knowledge in Networking, System Administration, cloud-based infrastructure and Cyber Security is a plus
• Knowledge in IT auditing is an advantage
• Team player who can work independently and work well under pressure
• Resourceful, self-motivated, proactive, organized and adaptable to fast changes
• Good communication skills and able to prioritize tasks effectively

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

This person shall be responsible for providing corporate secretarial support (with the assistance of subordinate staff) to a portfolio of companies within the City Developments Limited to ensure compliance with the applicable legislative/regulatory/listing requirements and maintenance of standards of corporate governance based on adopted best practices, such that the departmental objective of delivering corporate secretarial services with professionalism and efficiency is met.

Responsibilities:

1. Compliance

Ensure compliance by companies within the portfolio with applicable statutory/regulatory/ listing requirements, constitution and approved board/corporate governance policies.

2. Board Advisory

Provide corporate secretarial support and advisory services to companies within the portfolio, especially to the chairmen of the boards and board committees to enable a smooth functioning of board processes.

3. Corporate Secretarial Support

Instruct team member/subordinate staff in the provision of services for routine and non-routine corporate secretarial matters, or in the absence of subordinate staff, handle directly the routine and non-routine corporate secretarial matters.

4. Corporate Secretarial Administration

Instruct team members/subordinate staff in the handling of corporate secretarial administrative matters, including the maintenance of up-to-date corporate registers and corporate database relating to the companies within the portfolio, and the collation and management of information (whether for precedent or research purposes) under assigned tasks.

Requirements:

• Holder of CSIS (Chartered Secretaries Institute of Singapore) qualification or currently pursuing the qualification and expecting to complete in 2025
• Minimum of 5 years’ experience in corporate secretarial work and preferably with experience in an in-house environment
• Have an understanding of board and management dynamics
• Ability to manage deadlines effectively
• Ability to work effectively both as a leader and a member of a team
• Good attention to details
• Good written (especially minutes writing) and verbal communication skills
• Strong interpersonal skills
• Integrity and discretion required for handling confidential information

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

You will work in a specialty coffee cafe, brewing and serving in-house roasted specialty coffee and food.

Responsibilities:

• Prepare beverages as per order - Espresso Based, Filter Coffee and Caffeine Free

• Manage cafe staff shifting

• Advise and recommend beverage and specialty beans according to guest preferences

• Upkeep cleanliness of café

• Innovate and create new monthly drinks

• Provide excellent customer service to guests

If you are:

• Passionate about Specialty Coffee.
• Responsible and honest. You strive to do your best, and work together with the team to achieve results.
• Hospitable. You are able to communicate in a friendly manner to team members and customers.
• Hardworking. You know that behind every brilliant customer service experience, there is work to be done which includes cleaning and possibly stocktake duties.
• Good Morale. Able to improve team member's morale when morale is lacking
• Strong business mind and accountable. Able to take responsibility and actively improve P&L of cafe and reduce costs month on month basis
• Good soft skills. To manage team and difficult situations.
• Responsible and good at english. Passion to bring the cafe to another level and go out of comfort zone to achieve greener pastures for everyone in the team.

You will work with the team to provide fast, efficient and friendly service, ensuring a great experience for our customers.

INTERESTED APPLICANTS PLEASE WHATSAPP +65 8073 5090.

Location: 5 Minutes from Beauty World MRT. 21 LORONG KILAT #01-07 SINGAPORE 598123

Job Type: Full Time

Operating Hours: 5 days work week, Mon - Sun. Shifts: 10am-8pm | 8am-8pm | 8am-6pm

Responsibility:

- Ensure high levels of customer satisfaction through excellent sales service

- To provide customers with professional advice and recommend items that match customer needs

- To do daily shop operations, retail sales, inventory controls, and other relevant duties.

-Responsible for formulating sales targets and marketing strategies

-Responsible for salesgirls team management, performance appraisal, personnel transfer and other arrangements；

- Follow all companies policies and procedures

Requirements:

-Must have at least 3 years retail sales experience in fashion, with good sales skills and sales service attitude

-Hard working, and can work under pressure;

-Good team player

-High responsible to both company and customer, and being patient.

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

KEY RESPONSIBILITIES:

• Build and maintain strong relationships with corporate clients to understand their deposit needs and offer tailored banking solutions.
• Develop strategies to grow the bank’s corporate deposit portfolio by identifying new business opportunities and expanding existing client relationships.
• Provide clients with comprehensive information about the bank’s deposit products and services, including interest rates, terms, and conditions.
• Oversee the opening, maintenance, and closing of corporate deposit accounts, ensuring compliance with regulatory requirements.
• Conduct financial analysis and assessments to understand clients' financial health and recommend appropriate deposit solutions.
• Work closely with other departments, including credit, treasury, and operations, to ensure seamless service delivery and address client inquiries.
• Stay informed about market trends, competitive offerings, and regulatory changes that may impact corporate deposit services.
• Prepare regular reports on deposit growth, client activities, and market opportunities for management review.

QUALIFICATIONS:

• Bachelor’s degree in Finance, Business Administration, or a related field;
• Minimum of 5 years of experience as a Deposit Relationship Manager, specifically covering corporate clients.
• Strong understanding of corporate banking products and services, particularly deposit products.
• Excellent interpersonal and communication skills, with the ability to build rapport with clients.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Job Description

· Responsible for supervising the general operations of a specific department in an organization

· Assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance

· Work closely with ground staff and kitchen to facilitate services agreed upon and to ensure the overall success of the event

· Promote customer satisfaction and encourage referrals

· Handle feedback and resolve complaints from customers

· Monitor competitors’ activities and market intelligence and be proactive

· Monitor local competitors and compare their operations

· Promote teamwork and quality service through daily communication and coordination with other departments

· Display flexibility and willingness to adapt to new situations or take up new challenges

· Required to work nights, weekends, and/or holidays

· Recommend and makes pricing decisions on wedding/catering-related products and services

· Be the point of contact for halal-related matters

· Liaise with MUIS, upkeep halal documents, and ensure operations are always halal compliant

· Managed workflow to exceed quality service goals

· Ensured that the front end of the store and all cashiers were proficient and moving customers through the checkout process in a friendly and timely manner.

· Balanced all cash drawers at the end of the cashier's shifts, ensuring accuracy.

· Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.

· Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

· Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

· Perform other duties as assigned by management