TEAM

Engineering Operations is part of Benchmark Broadcast Systems Engineering. The department actively helps Benchmark Broadcast Systems customers in building facilities, technical centers and broadcast operations. The department works with vendors in Broadcast, IT and Infrastructure to provide best in breed, new technology products and build for the customers. The Engineering team has solution architects, specialists in application and products for serving. The division is responsible for providing system integration, consultancy and managed services for the customers.

The Engineering Support group provides support for broadcast infrastructure, digital production systems and IT systems for managed services and support for domestic and international customers.

PURPOSE OF THE ROLE

Engineering Operations Support Broadcast Engineers are responsible for delivering high quality support service on behalf of the Benchmark Broadcast Systems. They ensure that equipment and systems integrated by Benchmark Broadcast Systems meet targets for availability, performance and safety. System architects and specialists from engineering will support and provide the process to ensure the Benchmark Broadcast Systems support provides a quality service to its customer. It is essential that role holders understand the needs of the business and the pressures faced by different department of customers.

Engineers

Engineers are characterized by their ability to develop appropriate solutions to incidents, problems and management of safety, using new or existing technologies, through innovation, creativity and change. They take responsibility for maintaining and managing applications of current and developing technology and may undertake engineering design and development of systems and services.

SCOPE OF ROLE – KEY RESPONSIBILITIES

Service delivery

• Provides excellent service to customers by ensuring that all incidents and service requests are professionally and correctly logged, documented and prioritized; records are kept accurate and up-to-date; and progress is effectively and respectfully communicated back to the customer; reported to lines manager /supervisor internally

• Minimises disruption to customer users’ work activities by taking personal responsibility and accountability for work undertaken, resolving incidents and carrying out service requests in a timely manner, as well as ensuring planned work is communicated in advance

• Ensures that service and knowledge management tools are used effectively, and that agreed service management procedures are followed

• Works with the Team Leaders to maintain and continually improve the service levels provided by the Support Team

Incident resolution and user requests

• Interprets, diagnoses and resolves technical incidents within agreed service level timeframes

• Liaises with other Benchmark Broadcast Systems departments and external organisations through agreed processes and procedures to achieve resolutions and enable requests in a timely manner

• Complies with, and actions, the Benchmark Broadcast Systems major

incident, broadcast continuity and emergency procedures as required

• Undertakes client account administration work and small projects as required

Operational and proactive duties

• Monitors and maintains technical equipment and systems to the required safety and technical standards with minimum disruption to operational activities

• Maintains the accuracy of data to the agreed standard in key databases owned and managed by Technology Operations

• Initiates and complies with Change Control procedures

Technical advice and support

• Provides technical advice and support to users and colleagues by continually updating his/her understanding of production workflows and the way broadcast equipment and production systems are used within the Benchmark Broadcast Systems

Provides input, advice and feedback on the suitability, sustainability and use of new products and processes

• Keeps knowledge and skills up to date by identifying training and work opportunities that will further self-development

People, process and technology change

• Recognizes changing priorities in the workplace and responds positively, adapting approach and methodology to tackle them

• Actively supports the development of colleagues and the wider technology

SCOPE OF ROLE – KEY METRICS

Direct reports: No direct reports

Indirect reports: No indirect reports, but will be required to help develop, advise and direct colleagues

3rd Party Relationships: Not responsible directly for contracts but must be familiar with their contents and be able to make service delivery decisions based on knowledge of those contracts.

Budget: No control over budget but expected to follow Benchmark Broadcast Systems financial guidelines.

Health & Safety:

Ensures that all the requirements of statutory and Benchmark Broadcast Systems safety regulations are fully met, including adherence to the Benchmark Broadcast Systems Health & Safety policy as directed from head office.

SKILLS, EXPERIENCE AND QUALIFICATIONS

Essential

• Experience of working on broadcast/IT systems in a live TV, Radio or multi-media environment or attitude to work in the environment with relevant qualification

• Demonstrable, theoretical and practical, knowledge of broadcast systems including digital video, audio platforms, applications and techniques including Video and Television, in the broadcast support environment will be an advantage

• Additional desirable experience of diagnosing and fixing technically complex problems across a variety of broadcast systems

• Demonstrable ability to communicate clearly using a range of styles, tools and techniques to explain technical issues to a wide range of people

• Advantage if experienced in working with suppliers, providing excellent customer service in a client facing role

• Advantage if experienced of providing high quality service in a demanding customer service environment

• Excellent customer care skills with the ability to identify a customer’s requirements and to recognise whether these can be met effectively from the resources, timescales skills with good time management practices

• Experience in managing conflicting demands in situations of pressure where priorities are rapidly changing

• Knowledge of best practice frameworks based on ITIL or Service Management principles (including Change, Configuration and Release) and how/why they can be applied

• Awareness of all aspects of Health and Safety, including electrical safety within broadcast environment

BENCHMARK BROADCAST SYSTEMS COMPETENCIES

Competencies:

Influencing and persuading - able to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behavior change.

Planning and organising - able to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans activities by taking into account all the relevant issues and factors such as deadlines, staffing and resources.

Resilience - manages personal effectiveness by managing emotions in the face of pressure, set- backs or when dealing with provocative situations. Demonstrates an approach to work that is characterised by commitment, motivation and energy.

Communication - able to get one’s message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.

Managing relationships and team working - able to build and maintain effective working relationships with a range of people. Works co-operatively with others to be part of a team, as opposed to working separately or competitively.

Flexibility - adapts and works effectively with a variety of situations, individuals or groups. Able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one’s own organisation or job requirements.

Analytical thinking - able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically

1. Billing and Accounts

2. Create/Handle Social media marketing

3. Fluent in English/Tamil (Mandatory)

4. Food safety course from SFA is mandatory

5. Knowledge in Microsoft word and Excel (Certification will be added advantage)

6. Nutrition certificate will be added advantage

7. Day to day Operations and management

8. Human resources management

9. Maintain inventory and stocks

10. Fixing the menu for the day and arrange the stocks accordingly in advance

11. Should be ready for extended hours

12. 12-14 hours Shift is required (6:30 AM to 9:30 AM, 11 AM to 2:30 PM, 5-10 PM)

13. Weekly off will be on Monday or Tuesday only

14. Maintain high standards of hygiene

15. Packaging and delivery

Job Description

- Developing, executing, and ensuring company SOPs are followed throughout assigned sites to achieve and maintain the highest possible level of operation excellence.

- Building open and trusting relationship with clients to achieve long term partnership and contractual renewal by Monitoring the day-to-day cleaning operations & ensuring the services delivered as per agreed contractual terms.

- Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations

- Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

- Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies

- Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness

- Planning of manpower deployment at various sites to meet the contractual requirement of clients

- Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

- Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

- Ensuring that all related Workplace Safety & Health requirements are met

- Preparing of Operations Monthly Report and submitting to Boss.

- Maintain visibility of service performance achieved for defined customers and ensure appropriate operational resources are applied to performance analysis, reporting and improvement.

- Doing Appraisals for the staff working under and suggesting recruitments/ promotions

- Oversee effective OJT training on equipment and skills surrounding latest implementations.

Minimum Requirements / Skills:

- 3-5 years of experience in related field

- Oral and written communication skills

- Proven leadership, communication, negotiation, presentation, and organizational skills.

- Excellent knowledge in using office software and management tools

- Strong English communication skills

- Problem solving skills.

- Leadership and motivational skills to rally people towards goals achievement

- Able to work well with the organisation and able to interact with all levels

- Effective communication and interpersonal skills, bilingual in both English and a second language

- Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy-in

Education:

Bachelor’s degree in related field from a reputable University

Role Overview:

• Monitor the payments engine and collaborate with internal and external stakeholders to address payment-related issues in a systematic and timely manner.
• Assist in building and maintaining a central updated documentation repository of all payment processes and best practices.
• Perform user acceptance testing, etc to ensure the successful system deployment and/or payment partner onboarding.
• Involve in project related initiatives pertaining to Payment Operations and partner onboarding related initiatives to drive innovation and constantly improve the user experience.
• Drive improvements to our product and work processes to become more efficient.
• Own and maintain data dashboards that provide insights and metrics for the team.
• Collaborate with other data analysts and cross-functional teams to ensure data quality, consistency, and accuracy.
• Identify and implement opportunities for data-driven improvements and innovations.

Job Requirements:

• Minimum 2-3 years of operations experience, ideally at a startup company, payment processor, financial institution/bank or fintech payments/ high-growth tech company.
• Ability to prioritize critical work and manage expectations, deal with interruptions, and meet deadlines in a fast paced and growth orientated environment.
• Familiar with card payment processing, previous experience working on direct integrations with card acquiring is preferred.
• Ability to understand how the business operates and the upstream and downstream activities that impact.
• Passion for utilising data to drive informed decision-making and improve processes.
• Experience with data visualization tools such as Tableau, Power BI, or similar platforms to create effective data visualizations is helpful but not necessary.
• Bachelor's Degree or higher in a quantitative discipline such as Math/Statistics/Computer or any equivalent industry experience.
• Strong work ethic, good judgment, initiative and attention to detail.
• Strong research, critical thinking, problem-solving skills and analytical skills.
• Oral & written language proficiency in both English and Chinese
• Able to work and contribute independently

Homage is looking for a Supply Operations Manager, strongly aligned with our mission, to transform the way people get access to personalized home care.

In this role, you will be responsible for the recruitment and engagement of our Care Professionals (caregivers, nurses and therapists), as well as drive the Supply department’s strategy and operations. This will involve growing Homage’s CarePro pool in Singapore, working with the Global Head of Supply Operations to drive business metrics, and executing our operations strategy on the ground. You will also serve as the voice and ambassador of our CarePros, working closely with other operational teams to maintain top-notch quality care for our customers.

You should be a strong operator, capable of independently running multiple projects simultaneously, with a bias for action in driving results. This role reports directly to the Global Head of Supply Operations

RESPONSIBILITIES

• Grow and maintain a world-class network of Care Professionals to meet the evolving homecare demands across Singapore
• Manage the end-to-end experience for Care Professionals on Homage's platform, overseeing the recruitment and ongoing engagement workstreams
• Help execute and maintain best-in-class training and onboarding for Carepros
• Drive engagement efforts with existing Care Professionals to improve our retention
• Help to lead and manage the SG Supply Operations team, playing a key role in the team’s professional development, and thereby foster a high-performing team.
• Help identify and implement process improvements to meet our ambitious goals
• Perform regular data analysis to understand the department’s performance in detail, monitoring progress on a daily, weekly and monthly basis
• Manage multiple projects simultaneously, helping to unblock barriers for the team
• Work closely with other departments to achieve our goals and further improve our processes, performance and efficiency

SKILLS & EXPERIENCE

• Bachelor's degree Business Administration, Operations Management and or Supply Chain or anything related, with 4-6 years of professional experience, ideally in start-ups, supply chain operations or recruitment
• Good project management skills, ability to manage multiple work streams simultaneously, and adhering to deadlines
• Track record in operations, and ability to deliver in a fast-paced start-up environment
• Past experience leading a team and/or having direct reports
• Having a results-driven mindset, and experience working across departments
• Experience in data analysis, including Excel
• Prior experience in making data-based decisions to improve processes would be a plus
• Self-motivated, proactive, hands-on and able to work autonomously
• Fluency in English
• A positive attitude, extreme dedication, and ability to role model Homage’s values

In other words

• You are highly-motivated and want to create huge impact in a fast-growing startup
• You are a go-getter who is able to work independently
• You enjoy making day-to-day operations efficient and love finding better ways to improve productivity and “keep the lights on”

ABOUT HOMAGE

Homage is a care platform that combines qualified and trained caregivers, nurses, doctors, and healthcare organizations and funders with technology, enabling care, wellness, and recovery wherever you are. The work that we do and the technology we build transforms lives every hour, every day. We’re looking for people who are talented, driven, and motivated by our social mission.

• Leader in the heavy vehicle industry
• Visibility to top management

About Our Client

My Client is a globally renowned leader in the heavy vehicle manufacturing. We are looking for a Business Operations Coordinator/Manager.

As a Regional Business Operation Manager for Asia & Oceania, you will play a crucial role in supporting the overall development of the region and its business. Reporting directly to the Regional Managing Director, you will work closely with the regional management office and Business Unit Management Teams. Your primary responsibility is to drive progression, enhance business performance, and ensure alignment with the strategic goals of the organization.

We welcome candidates from various industries, including heavy vehicles, automotive, retail, FMCG, and airlines. The crucial attributes for the candidate include strategic thinking, professional presentation skills, and the ability to manage/coordinate with stakeholders at the management level for all business operations matters.

Job Description

Business Units Covered: China (Hong Kong), Japan, South Korea, Taiwan, Thailand, SSEA (Malaysia & Singapore), Australia, and New Zealand

Meeting Coordination:

Coordinate management meetings in collaboration with chairpersons, ensuring efficient follow-up on actions.

Propose agenda items for management meetings based on "hot topics" and ensure alignment of topics and decisions across various management meetings in the region.

Coordinate various regional meetings

Communication and Collaboration:

Interact between the markets and central support functions.

Consolidate and prioritize Business Unit business needs for both Distributors and Dealers.

Aggregate cross-functional Business Unit business needs from all management meetings.

Support and Verification:

Verify that a relevant level of support is provided to Business Units, both for Distributors and Dealers.

Identify and spread good practices (benchmarks) throughout the region.

Performance Monitoring:

Maintain the normal situation, detect deviations, and act immediately to eliminate them.

Participate in and contribute to improvement activities based on standardized working methods.

Project Management:

Conduct PMO trainings for Business Units interested in upskilling Project Management knowledge.

The Successful Applicant

Bachelor's degree in business administrative/marketing/engineering or any related field

At least 5 years of experience in business operations or/and business management with regional coverage

Using an understanding of business issues, processes, and outcomes to enhance business performance.

Demonstrates understanding of customers, their commercial offerings, industry, business, motivational drivers, and needs.

Persuades, convinces, and influences others to obtain their buy-in and support for specific courses, actions, or directions.

Helps others make the most of their qualities and competences to accomplish tasks and solve problems.

What's on Offer

Global Branding:

Leverage the power of a recognized global brand to enhance your professional reputation and credibility.

Join a company with a strong international presence, opening doors to diverse opportunities and experiences.

International Networking and Collaboration:

Engage with a vast network of professionals across different regions, fostering international collaboration and knowledge exchange.

Build valuable connections with internal stakeholders, creating opportunities for personal and professional growth.

Exposure with Internal Stakeholders:

Gain exposure to key internal stakeholders, allowing you to contribute directly to strategic initiatives and projects.

Collaborate with decision-makers, enhancing your understanding of organizational dynamics and contributing to your career development.

Clear Progression Path:

Benefit from a transparent career progression path that provides clarity on your professional development.

Receive guidance and support to navigate your career journey, ensuring alignment with your aspirations and the organization's goals.

Visibility to Top Management:

Enjoy visibility to top management, providing a platform to showcase your achievements and contributions.

Participate in decision-making processes, contributing to the strategic direction of the organization.

Upside Potential:

Unlock the potential for career advancement, recognizing and rewarding your efforts with upward mobility.

Benefit from a dynamic work environment that encourages innovation and recognizes high-performing individuals.Join our team and be part of a globally renowned organization committed to fostering your professional growth and success. Experience the advantages of a strong brand, international collaboration, and a clear pathway to achieving your career aspirations.

Requirement and Responsibilities

• Candidate shall possess at least a ITE Certificate, Diploma or Degree in Engineering or equivalent.
• Minimum 1 year working experience in a Project or Construction site.
• Able to carry out and complete projects in a timely manner.
• Plan and Coordinate with Project Team to ensure that works are carried out on schedule based on project requirement.
• Supervision and monitor Site activities to ensure Design, Specifications and Installation standard are met.
• Liaise with Owner, Main contractor, Sub-contractors and Suppliers to ensure smooth progression and timely completion of quality works within contract schedule
• Attending to Site meetings to resolve issues and preparing of site progress reports
• Maintain Contract / project documentation
• Personnel with fundamental Fire Protection knowledge will be advantageous

Brief description of the Restaurant

Kooks Creamery an F&B desserts cafe that sells an array of artisanal ice cream, lava cookies; our star product and other baked goods. We aim to create simple yet delectable desserts to our customers of all ages. Through our brand, we hope to always bring out an element of surprise in our everyday creations

Job Descriptions

Are you are an ice cream enthusiast who simply loves ice cream as much as us? We are in a lookout for someone who has a great personality and someone who is a team player, dynamic and who is able to oversee the daily operations of the shop floor.

Below would be the job description (but not limited to):

• Responsible for the supervision, coaching, on-boarding and monitoring performance of service crew
• In charge of service staff work roster and planning across outlets
• Enforce standard operating procedures
• Manage the cafes to meet or exceed standards in food quality, safety and cleanliness
• Handle all outlet administrative duties and submit all necessary records and paperwork to senior management on time
• Motivates and directs team members to do what it takes to exceed customer expectations with fast and friendly service and maintain morale amongst the staff in outlets
• Conduct weekly inventory stock check
• Proficient in daily operation tasks
• Willing to work weekends and public holidays
• Driven and passionate about work and a team player
• Relevant working experience in similar roles in the F&B industry
• Strong leadership quality with excellent communication and interpersonal skills
• Able to multi-tasks and work under pressure
• Work on sales targets and aim to achieve company's KPI

Job Requirements

• Preferably someone with relevant working experience in similar roles in the F&B industry
• However, candidates with no prior experiences may apply
• Good communication and interpersonal skills
• Driven and passionate about work and a team player

Working hours

• 5 days, 44 hours

Job Description

- Developing, executing, and ensuring company SOPs are followed throughout assigned sites to achieve and maintain the highest possible level of operation excellence.

- Building open and trusting relationship with clients to achieve long term partnership and contractual renewal by Monitoring the day-to-day cleaning operations & ensuring the services delivered as per agreed contractual terms.

- Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations

- Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

- Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies

- Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness

- Planning of manpower deployment at various sites to meet the contractual requirement of clients

- Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

- Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

- Ensuring that all related Workplace Safety & Health requirements are met

- Preparing of Operations Monthly Report and submitting to Boss.

- Maintain visibility of service performance achieved for defined customers and ensure appropriate operational resources are applied to performance analysis, reporting and improvement.

- Doing Appraisals for the staff working under and suggesting recruitments/ promotions

- Oversee effective OJT training on equipment and skills surrounding latest implementations.

Minimum Requirements / Skills:

- 3-5 years of experience in related field

- Oral and written communication skills

- Proven leadership, communication, negotiation, presentation, and organizational skills.

- Excellent knowledge in using office software and management tools

- Strong English communication skills

- Problem solving skills.

- Leadership and motivational skills to rally people towards goals achievement

- Able to work well with the organisation and able to interact with all levels

- Effective communication and interpersonal skills, bilingual in both English and a second language

- Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy-in

Education:

Bachelor’s degree in related field from a reputable University

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description
Responsible for marketing activities of Content Distribution department including trade events, marketing collaterals and digital marketing.

Events Management:

• Provide assistance in the process of identifying key local / overseas content markets for branded booths to promote latest programme offerings, as well as assist in the identifying of relevant programmes to promote in each market.
• To manage/produce marketing collaterals required for branded booth according to trade market requirements.
• Coordinate with external vendor for set up and to ensure smooth delivery of booth at each content market.

Marketing Collaterals:

• Collate marketing information for programmes by working with the relevant production teams and external stakeholders for material required for programme sales (may be required to do translation work, ability to translate from Chinese to English and vice versa will be an added advantage).
• To plan and manage marketing collateral production such as programme posters and brochures (both hard and digital copies).

Digital Marketing Content website / EDMs:

• Responsible for managing and updating the departments content website, including updating of programme info and video files.
• Required to work closely with the digital team to improve or problem-solve website when issues occur.
• Plan EDMs and other digital communication tools to promote Mediacorp content in region-specific campaigns.

• A degree in Marketing, Business or a relevant discipline.
• 2 to 4 years of related experience in Marketing.

Responsibilities

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirements

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Operate & Guide to Project team, Tender Team, Purchase Team, Accounts Team, Admin Team & Others.
• Operations Managers oversee operational activities at every level of an organization.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Bachelor Degree in Business or equilant

Job Responsibilities:

· Handling end to end trade finance processing duties for both Import and Export

· Processing of trade loan, risk participants and standby LC guarantees

· Performing of KYC validations on trade finance transactions

· Handle settlements and preparation of all payments and disbursements

· Responsible for inward/outward collection, transfer LC and LC negotiation

· Vetting, processing and issuing of bankers guarantee

· Inputting trade finance transactions into system

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 6 years of relevant trade finance processing experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

• Position : Sales Engineer / Manager - Up to $10,000 Basic - Jurong
• Location : Jurong
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 5.30PM
• Salary (commensurate with experience): Up to $10,000 Basic + Mobile Reimbursement + 14 - 21 Days Annual Leave + AWS + Performance Bonus + Medical & Dental Benefits
• Duration : Permanent
• Industry : Global Refrigeration

Responsibilities:

• To identify new business opportunities and establish new customer accounts
• Build relationship with existing customers
• Follow up on sales enquiries and provide technical support
• Technical calculations on software
• Coordinate with order management team to ensure smooth delivery of orders
• Deliver sales target as defined by supervisor
• Identify and coordinate specific Customers/ market needs and trends
• Any other duties as assigned by supervisor

Requirements:

• Minimum Engineering Degree qualifications, preferably in Refrigeration/Air Conditioning
• Minimum 5 years of experience in related industry
• Bilingual in English and Mandarin to liaise with Chinese associates who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Responsibilities

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirements

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Job Description:

• Originate and close opportunities to develop new market segments, product groups and

channels.

• Identify and canvass new sales opportunities and market through prospecting.

• Provide pre and post-sales support to customers.

• Develop and plan sales strategies to meet monthly sales targets and progressive KPIs.

• Manage the assigned accounts in a professional and efficient manner, consistent with

good technical sales practice; To establish and execute a customer contact plan that will

ensure the level of service and technical follow up needs and inquiries are properly and

promptly addressed.

• Continuously identify sales opportunities within assigned territory or market segment.

• Develop shipping network and strategy to drive new business and client development in

marine industry.

• Promote and develop the company’s product and services incorporating customers

feedback and requirements.

• Respond efficiently to customers’ technical or commercial queries and consistently meets

customers’ expectation

• Perform market research surveys amongst customer base to seek feedback on sales and

service techniques, follow-up methods and quality of after sales service.

• Cultivate and enhance long term relationship with new and existing customer and build a

strong client relationship and grow accounts to their maximum potential.

• Work closely with General Manager to develop and implement sales and service

strategies to achieve committed sales target.

• Work closely within Sales Department to manage and expand existing business and

contribute to meet sales KPI.

• Respond efficiently to customers’ technical or commercial queries and consistently meets

customers’ expectation.

• Maintain teamwork by incorporating positive attitude.

• Perform weekly & monthly simple sales report for review and implementation.

• Carry out any other duties as and when assigned by the immediate supervisor or higher

management.

Requirements:

• Diploma or Degree in Engineering, preferably in Marine, Mechanical or Mechatronics field.

• Have a strong and successful sales experience for more than 2 years in marine industry.

• Is a strong networker and to-the-point communicator who is managed to build and

maintain a solid internal and external network.

• Outgoing personality with good communication and interpersonal skills

• Aggressive, enthusiastic, and result oriented.

• Positive working attitude and self-motivated.

• Preferred who are familiar with 2-Stroke & 4-Stroke Engines, Engine Components MRO.

• Possess own car is an added advantage.

Key Responsibilities:

• Support Investment Representatives to drive AUM and revenue numbers as well as cultivate and manage ultra-high new worth client relationship
• Understand client requirements and assist Investment Representatives in daily maintenance of account relationships
• Responsible for clients’ daily trading of equities, fixed income, foreign exchange, derivatives, structured notes, alternative investments and other core banking products
• Facilitate the onboarding process of new and existing clients to bank, including account opening / closure / update with client to ensure completion of documentation requirements
• Monitor the team’s portfolio under management, resolving daily client issues and ensuring that client requests are met promptly
• Liaise closely across various divisions within the bank (compliance, operations, risk, legal, etc.) to ensure timely resolution of clients enquires
• Enhanced familiarity with core banking/trading systems as well as understanding of the Private Wealth Management business
• Liaising with various Business Units to ensure client documentation is complying with policies and procedures.
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Investment Representatives

The successful Client Operations Manager will need to have the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Undergraduate degree, preferably in business administration, finance or marketing disciplines
• A minimum of 3 to 5 years of experience in a Banking environment, specialising in client servicing
• Ability to work independently as well as in a team environment with a strong client focus

This global bank reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Operations Manager job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Info:

• 5.5 Days (Alt Sat)
• Mon to Fri - 9am to 6pm
• Sat - 9am to 1pm
• Changi - Air freight cargo
• Up $4700 + AWS + VB

Job Description:

• Collaborate with the Air Operations Manager to oversee and lead the Air Export team.
• Ensure the Air Operations staff consistently meets or exceeds service agreements according to customer standards.
• Supervise day-to-day operational activities and streamline work processes.
• Effectively address customer complaints and requirements, proposing corrective action plans.
• Foster and sustain strong relationships with both internal and external stakeholders.
• Strategize, monitor and implement rotational schedules for the Air Export team.
• Ensure compliance with shipment requirements and meet KPI.
• Provide leadership to the Air Export team, offering relevant training as needed.
• Guarantee the timely and accurate provision of all freight documents to customers.
• Investigate and develop corrective action plans for non-conformance issues, exceptions, and problem escalations.
• Undertake any additional tasks assigned by supervisors or management on an ad-hoc basis.

Requirements:

• Minimum GCE 'O' level / NITEC / Diploma in a Relevant Discipline
• Minimum of 5 years of working experience in the freight forwarding/logistics/supply chain industry, with a minimum of 2 years in a supervisory position

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun | EA Personnel No.: R22109905

JD1090

A Day in the Life

• Plan work scheduling for event / special projects set-up
• Attend tender briefings and assist in tender preparation, submission and presentation
• Gather costing by requesting for quotes from suppliers on product materials, based on clients’ specifications
• Negotiate best quotations with suppliers
• Prepare BOQ (breakdown of quantity) and PR (purchase requisition)
• List down materials/ fittings/fixtures are required
• Submit best quotes for sales to determine selling price
• Submit material samples for clients to review
• Manage clients’ expectations and provide information and support whenever necessary
• Time management and push execution of scheduling
• Brief and liaise with suppliers on projects’ requirements
• Conduct quality checks on quality of build/fabrication by suppliers to ensure it is in accordance with specifications
• Conduct site audit and measurements
• Site management and co-ordination
• Prepare quotations and progress report for clients
• Client servicing on clients’ feedback, request for additional items and placement of fixtures
• Manage and close projects within stipulated timeline
• Overseas short-term assignment or long term secondment (Asia) may be applicable depending on project

What we are looking for

• Minimum Diploma or Degree education
• Minimum 2-5 years of related experience preferably in construction / events / project management
• Good knowledge of all operational and technical aspects
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast paced environment

Salary will commensurate with candidate’s working experience and qualification

Job Purpose Statement

Responsible for the smooth, safe, and efficient operations of the laboratory by overseeing all aspects of laboratory operations including budgeting, equipment, staff, supplies procurement, software, documentation, compliance, quality improvement, technical and personnel activities in accordance with laboratory policies and procedures.

Responsibilities

• Manage and oversee the clinical laboratory’s day to day operation and administrative role, with focus on safety, quality, productivity and compliance.
• Maintain the laboratory safety standards and oversee the quality assurance activities, and ensure the laboratory remains in compliance with applicable regulatory and accrediting agencies (MOH & CAP).
• Manage periodic internal, external, regulatory and accreditation audits (MOH, CAP, etc.)
• Manage the development and implementation of all laboratory processes, workflow and SOPs.
• Ensure compliance with laboratory policies and procedures across all laboratory functions.
• Lead the validation, evaluation and implementation of new laboratory test methodologies.
• Assist technical team in the development, validation and implementation of new diagnostic tests.
• Oversee the maintenance of laboratory equipment to ensure optimal instruments performance.
• Ensure the adoption of lean concept across all laboratory functions to achieve operational and cost efficiencies.
• Responsible for inventory management, expense tracking, quality assurance activities and updating laboratory protocols, investigation, and documentation of adverse incidents.
• Review, interpret and report patients results reliably, accurately and with integrity.
• Liaise with clients such as clinicians, laboratory managers, health care professionals, supervisors on test services, costs, charges, reimbursements, workflows, troubleshooting, policy changes and implementation of new tests.
• Manage staff performance appraisal.
• Mentor and coach staff, identify relevant trainings and manage staff career expectations and facilitate career progression.
• Additional duties as assigned.

Qualifications & Pre-requisites:

• BSc in Biomedical Science, Medical Laboratory Science or equivalent.
• At least 10 years’ of clinical laboratory experience in supervisory/management role.
• Ability to organise, communicate, teach, and work with others in an effective matter.
• Considerable knowledge of the methods, materials, equipment, and techniques used in clinical laboratory work.
• Knowledge of local regulations, standards, guidelines and requirements of a clinical reference laboratory.
• Analytical thinking and good communication skills.
• Knowledge in the operations and workflow of a medical laboratory.
• Knowledge in Microsoft Office tools is essential.
• Good organization and planning skills.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Operate & Guide to Project team, Tender Team, Purchase Team, Accounts Team, Admin Team & Others.
• Operations Managers oversee operational activities at every level of an organization.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Bachelor Degree in Business or equilant

The Senior Manager, Food & Beverage Operations – South East Asia supports and implements strategic priorities and projects for the region, ensuring disciplined execution thereof, and driving performance of trading hotels.

What will I be doing?
As the Senior Manager, Food & Beverage Operations – South-East Asia, you will be responsible for performing the following tasks to the highest standards:

• Implementing deliverables of strategic priorities and projects for South East Asia, ensuring key stakeholder alignment,
• Being fully acquainted with the brand identities, operating standards, and Food & Beverage (F&B) concepts of each Hilton brand and ensuring these are being followed to drive operational excellence and financial performance of each hotel.
• Analyse trading estate F&B performance and ensure appropriate measures are taken to optimize results.
• Collaborate with Hilton Supply Management to ensure a consistent, reliable supply chain at the quality required and cost mitigation and savings.
• Drive sustainability efforts within hotels in F&B, ensuring tracking and analysis of efforts.
• Support execution of hotel F&B capex projects.
• Guide hotels' F&B marketing and social media efforts and monitor consistent execution.
• Develop and implement guidelines for standard operating procedures to deliver great guest stay and dining experiences and business results.
• Provide operational support to operating hotels to maintain and increase service standards, top line, profitability, and quality improvement with a clear focus on business performance against all metrics.
• Assist new opening hotel teams, with training and implementation of F&B concepts, policies, and service procedures, to ensure optimal F&B performance in all aspects from the onset.
• Instill a culture of team engagement, service quality, creativity, and result focus.
• Assist in increasing team retention and creating a strong talent pipeline within the region
• Support training and development initiatives, partnering with Talent & Leadership Development and HR.
• Establish and maintain strong working relationships with various internal stakeholders and hotel-level leadership to facilitate the achievement of objectives.
• Attend meetings and calls, as required by the role of SEA regional and the APAC F&B leadership team.
• Assist and support APAC F&B and Brand projects and initiatives.

What are we looking for?
A Senior Manager, Food & Beverage Operations – South-East Asia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• A structured, creative, and strong communicator with excellent presentation and planning skills.
• Sound knowledge of F&B operations, and the ability to drive strong performance from a remote position, paired with cultural savviness are essential.
• At least 3 years of supervisory experience with a proven track record on international, multi-cultural levels. Ideally in a corporate hospitality or hotel-level role (e.g. regional F&B development/operations manager, Director of F&B, or Director of Operations).
• Strong analytical skills and creativity to understand, articulate, and execute strategies.
• A passion for people, customer service, and quality with the ability to translate that passion into an engaged, high-performing F&B team and excellent guest experiences across the region.
• Sound business judgment and creative decision-maker, able to influence others to ensure optimal outcomes.
• Good knowledge of F&B trends, marketing, and social media strategies.
• Experience in food/beverage products, design & and concepts, catering, and restaurant management.
• Have a sound knowledge of International and local cuisines with culinary experience in F&B outlets and catering.
• Understand kitchen and restaurant production, service logic, and planning.
• Have a strong interest/exposure in F&B customer service and procedures from restaurants to bars and catering.
• An individual who combines a confident, self-starting, high-performance orientation with a track record that reflects a "can do" attitude.
• Good interpersonal skills to influence, motivate, and energize.
• Excellent presentation skills
• Fluent verbal and written communication skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!