Total 65,207 Manager project manager job vacancies in Singapore

The Project Manager is responsible for driving the successful delivery of one large project or multiple small projects within a business domain or cross functional projects. He/She ensures the project is well planned, on-track, resolves issues across different functions immediately and mitigates any potential risks early to avoid project failure. He/She leads cross functional teams, works in collaboration and co-ordinates with business users, internal and external teams, and vendors to ensure project is succesfully completed within budget & scope, on time and with quality. He/She provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner. He/She also participates in annual workplanning and manage the estimation of budget for new demands.

He/she possess strong project management and people management skills. He/She is confident to lead the large project or multiple projects, and drives cross functional teams in a structured and methodological manner to meet the business objectives. He/she likes to pursue excellence and new knowledge, and actively impact new knowledge and skills to others. He/She has good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and able to engage & influence effectively both the internal and external stakeholders. He/She is adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity.

Roles and Responsibilities:

Project Management Planning

•Plan and acquire the manpower resources requried for the projects, and manage their allocation and utilisation to meet the project objectives.

•Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

•Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

•Guide team to set up the project management framework in accordance to the process and procedures under the Quality Management System

•Develop and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

•Perform timely update to stakeholders on project progress, issues, risks, resources and budgets.

•Manage project financial health, including budget utilization and cashflow

Project Scope Mgt & Change Control

•Oversee and manage project team to develop the detailed requirements and deliverables as agreed within the scope of the project

•Guide the project team to set up change control procedure and approval board

•Manage and track issues/ arising from scope creep or missing scope

•Implement a change control procedure on requirements and perform impact assessment to budget, resource & schedule when there is change of scope

•Ensure any change in scope is well documented and impact assessment are approved by the user workgroup/project steering committee/project sponsor prior to implementation

Project Time Management

•Guide the project team to develop the detailed project schedule and ensure adequate skilled resources are assigned

•Develop the detailed project activities and schedule, identify dependency and critical path

•Drive and monitor the project activities, schedule and deadlines to ensure timely delivery

•Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality & Test Management

•Guide the project team to develop the Quality Assurance framework for the project, including a overall Test Plan

•Plan and deliver the project in accordance to the processes, procedures and responsibilities under the Quality Management System for Project Management Methodology

•Ensure all the deliverables and testing meet the agreed requirements through the use of a Requirement Traceability Matrix

•Ensure all the deliverables comply with policy stated in the HealthTech Instruction Manual , for examples, the Security and Data Management Policy

•Ensure deliverables are reviewed to minimise rework and prevent system failures, including development of mechanism to prevent problem recurrences

•Implement a comprehensive testing plan and adopt the best practices for testing referencing the Test Competency Framework

•Oversee and manage the end to end testing process, including any testing deliverables from vendors or internal teams, as well as support users in User Acceptance Testing

Project Risk Management

•Guide the project team to implement the risk management process and issue management process.

•Review and guide the project team in timely risk mitigation and issue resolution

•Identify the risk and evaluate the impact of project risk during project planning stage and put in place a mitigation plan

•Ensure mitigation is in place to contain or minimise the risk impact

•Monitor and manage new risks & issues throughout the project implementation life cycle

•Report any new risk, issues and progress of mitigation/action to the user workgroup/project steering committee/project sponsor

•Escalate new risk & issue , where necessary, for project steering committee/project sponsor for attention and resolution

Project Stakeholder Management

•Guide the project team to set up the project governance structure and escalation mechanism

•Identify the stakeholders involved in the projects with clarity of every project members' roles and responsibility

•Implement communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline

•Manage stakeholders' expectation and build a trusted relationship

Requirements/Qualification:

•Degree in Information Technology or any related disciplines

•6-10 years of experience in Project Management related work

•Technical competencies in architecture, server and security is required

•Great attention to detail

•Good team player

•Ability to thrive under stressful environments

•Good stakeholder management skills

Are you interested in helping shape Amazon’s growth story in the APAC region? We are looking for a high caliber finance professional who can use their use their influencing and analytical skills to drive financial analysis and insights to the next level.

The ideal candidate will have a passion for building analytical models and using their financial and business acumen to help drive the business strategy forward. S/he will partner closely with our Marketing and Deals/Events teams in Australia and Singapore to grow and engage our APAC customer base, improve the efficiency of our marketing investments and optimise our event performance. The successful candidate will be a self-starter who is comfortable with ambiguity, has a analytical, data-driven mindset, is detail oriented and will possess the ability to work well with and influence cross-functional teams across Amazon.

Ideal candidates will have the following strengths:

• Comfortable working independently in a fast-paced environment.
• The ability to translate large amounts of data into useful information and actionable conclusions.
• Ability to "connect the dots" across multiple areas to drive .
• Strong written and oral communication skills combined with the ability to meet tight deadlines and prioritize workloads.
• An understanding of finance issues in an operational environment of rapid growth.
• Solid business judgment.
• Strong business case modeling skills, including excellent knowledge of Microsoft Excel

This is a 12 month fixed term contract for maternity cover.

Key job responsibilities

• Financial Analysis & Business Case Development
• Independently drive deep dive analyses into marketing performance to generate insights and support commercial teams to improve business performance.
• Analyze performance for the business on a weekly, monthly, quarterly basis to understand drivers of performance. Synthesize findings for leadership.
• Build business case for any new opportunities, such as new programs, new measurement frameworks or incremental strategic investments.
• Develop the necessary reporting tools for understanding drivers of performance versus business case assumptions. Synthesize this information for key business reviews.
• Drive the financial planning process for one or more business lines through working with key stakeholders.
• Identify key financial risks and develop the framework and controls to mitigate these – link up with other Amazon teams where required.
• Own and manage financial framework and target setting for high value deal events

Basic qualifications

• 5+ years of finance or a related analytical field experience
• 5+ years of building financial and operational reports/data sets that inform business decision-making experience
• Experience performing ad hoc analysis using advanced Excel
• Experience building and managing financial models for business forecasting and problem solving

Preferred qualifications

• MBA, or CPA
• Knowledge of SQL/ETL
• CFA
• Experience communicating results to senior leadership

Branch Manager

4 days off a month (Every Sunday and PH off)
Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pm
Working Location: Far East Plaza
Salary Range: $ 2500 - $ 3300 + $ 200 Attendance Allowance + $ 1000 performance bonus + Overriding

Job Summary:

As the Branch Manager, you will play a dual role in overseeing the daily operations of the branch while also providing expert beauty advice and personalized service to clients. You will lead and motivate the team, drive sales, and ensure the branch operates efficiently and effectively.

Responsibilities:

A) Branch Management:

• Oversee all day-to-day operations of the branch.
• Lead, train, and motivate a team of beauty therapists, consultants, and other staffs.
• Ensure excellent customer service and resolve any client complaints or issues.
• Monitor and manage inventory levels, ordering supplies as needed.
• Develop and implement strategies to increase sales and profitability.
• Maintain the branch’s appearance and ensure all equipment is in good working order.
• Conduct regular performance evaluations and provide feedback to staffs.
• Ensure compliance with health and safety regulations.
• Manage the branch budget and financial performance.

B ) Beauty:

• Greet and assist customers in selecting and delivery effective treatments suited to their needs.
• Maintain an in-depth knowledge of the latest beauty products and trends.
• Meet or exceed sales targets and contribute to the overall store performance.
• Build and maintain strong customer relationships to encourage repeat business.
• Handle customer inquiries and resolve any issues promptly and effectively.

Requirements:

• Proven experience as a Branch Manager or in a similar managerial role in the beauty industry.
• Strong knowledge of beauty products and treatments.
• Proficiency in using management software and Microsoft Office Suite.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

- Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

Position Title: Assistant Outlet Manager

Location : Island Wide

Working Days : 44hrs per week including weekend and PH

Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Outlet Manager/

* Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

The Job:

• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings and internal meetings as necessary in order to support business development.
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and proactive thinking

The Requirements:

• Proven track record in developing and growing business with assigned portfolio of customers through RFQ, customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

If you are a Product Management professional, Emerson has an exciting role for you! We are looking for a Senior Global Product Manager to support our Isolation Valves Business. Reporting directly to the Strategic Business Unit VP, this role will be responsible for leading the global Product management team, global product positioning and new product programs.

In this Role, Your Responsibilities Will Be:

· Develop and lead overall portfolio roadmap for the SBU including new products, features, improvements, cost programs, and rationalization / obsolescence programs.

· Actively manage the financial success of the portfolio, including Orders growth and Sales margin across all World Areas.

· Conduct voice of customer research, visit customers, and attend industry events to understand competitive threats and unmet customer needs.

· Implement annual routine price review to identify price opportunities and complete global and regional strategies.

· Develop and maintain product collateral targeted at core industries and applications – content should relate key product features to customer KPIs and/or pains.

· Support and/or provide product training to customers and Emerson team members.

· Lead Delegation of Authority (DOA) with world areas.

Who You Are:

You quickly and conclusively take actions in fact-changing, unpredictable situations. You show a tremendous amount of initiative in tough situations and are outstanding at spotting and seizing opportunities. You adjust communication content and style to meet the needs of diverse team members. You focus on the highest priorities and set aside less critical tasks. You use achievements to diligently track and lead the progress of the work.

For This Role, You Will Need:

· 10 years or more of related experience (including minimum 3 years of product management) at product company or heavy industry operator required; additional proven experience includes engineering, technical sales, operations, supply chain, systems / IT.

· Good knowledge and expertise in Actuation/Valve Products.

· Excellent communication skills including written and verbal presentation skills.

· Ability to multi-task, meet deadlines and good problem-solving skills.

· Legal Authorization to work in the United States.

Preferred Qualifications that Set You Apart:

· Bachelor’s Degree or equivalent experience in Engineering, STEM, or Business required; MBA strongly desirable but not required.

Please submit your application on or before 31 October 2024.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

We're looking for a Senior Manager, Financial Partnerships, to be based in Singapore, to own our key strategic relationships related to our banking infrastructure across APAC.

The ideal candidate is a self-starter, ‘out of the box’ thinker, who has worked in the payments and/or financial services industry. Experience building and maintaining relationships with financial institutions in APAC whilst working at a payment institution/EMI is essential for this role. You must have a strong network of banking partners, card schemes, and payment networks to help Airwallex scale.

What you’ll be doing

• Lead, develop, and implement a banking partnerships strategy for APAC that supports our vision for Airwallex’s global collections and payouts network.
• Manage our most strategic partnership opportunities, both existing and new, and act as the main point of contact between Airwallex and our partners.
• Conduct market research to understand the competitive landscape to ensure that Airwallex maintains its position as a payment leader.
• Identify and evaluate opportunities to integrate with local banking partners, acquirers, and payment methods as Airwallex expands to new geographies.
• Coordinate due diligence processes with prospective partners and project manage onboarding with new partners.
• Develop yourself as an industry thought leader.

Who you are:

• You’re an exceptional communicator – you’re able to connect with people at all levels, both internally and externally, and communicate project expectations effectively.
• You thrive under pressure – and work well with constant change and the ambiguity of a startup environment.
• You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex.
• You’re a team player - work cohesively with colleagues from across the organization and be able to inspire a shared vision.

What you'll need

• 7+ years of experience working with financial institutions, card schemes, and payment networks.
• Exceptional attention to detail and ability to build and maintain relationships.
• A good understanding of compliance and onboarding with global and regional banks.
• Experience working with cross-functional teams including Product, Legal, Compliance, Finance, and Commercial teams.
• International experience - working in multiple markets or managing cross-border relationships.
• A proven track record of working with technology-led businesses in a dynamic, fast-paced environment.

Restaurant Manager (Japanese Yakitori)

Introduction:

A renowned Japanese restaurant with a coveted 2-year waitlist in Japan is bringing its exceptional woodfire yakitori to Singapore in partnership with Ebb & Flow Group. Located within the luxurious Mondrian Hotel, our new location opening in November 2024 will offer an elevated dining experience that marries traditional techniques with a sophisticated atmosphere.

We are looking for a Restaurant Manager to lead our team and ensure the smooth operations of the restaurant. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and a genuine passion for providing outstanding customer service. This candidate will play an important role in creating a positive dining experience for our guest while leading and motivating our service staff.

Key Responsibilities:

• Oversee the daily operations of the restaurant, as well as the service team members in the bar and floor
• Provide leadership and clear direction for the service team to ensure smooth restaurant operation by training, guiding and providing assistance when needed
• Maintain trust and support with team members at all levels to promote a positive work culture, promptly resolving any potential conflicts within the team
• Develop plans to source potential business and collaboration opportunities that improves guest experience and drive sales
• Assist in setting quantitative and qualitative goals for the restaurant to achieve targets
• Collaborating with the management and HQ teams to develop the brand and business
• Closely coordinate with the culinary team members to ensure timely delivery of orders
• Champion health and safety standards within the restaurant, ensuring that operations are in compliance with all relevant regulations

Qualifications:

• Experience in pre-opening operations is a bonus
• Exceptional communication and leadership skills
• Strong business and people acumen including strategic planning, operation management, talent management
• Consistent track record of employment in hospitality-related leadership role
• Unwavering passion in delivering the best possible experience to all who comes through our doors

Perks:

• Birthday Leave
• Competitive Staff Discounts across outlets
• Health and Medical Insurance coverage

Job Description & Requirements

We are looking for a dedicated team player who is adept working in a fast-paced work environment, to join our Team. The applying candidate should be able to converse fluently in English and be able to work a 5.5 days’ work week (with 1 Saturday duty)

Duties Of ADMIN & HR Manager:

• Manage the staff recruitment process- including putting up ads for job postings, communicating with recruitment agencies, interviewing candidates, staff orientation, etc.
• Process monthly payroll and salary / bonus payouts using the Times payroll software.
• Knowledge on monthly CPF submissions.
• Strong grasp of MOM rules and requirements for applying, renewing, and cancelling work passes.
• Monitor company’s levy, quota, and work pass matters.
• Maintain employee data base, leaves and Medical Certificates.
• Filing tax computations of IR21 and annual IR8A.
• Preparation of monthly reports including headcount metrics and recruitment timelines.
• Handling renewal of Licenses, Insurance Policies and Certification
• Manage Fleet Records
• Manage Sub Con Delievery Records
• Liase with Sub Cons and follow up payments for delievery
• Other Admin / ad-hoc duties as and when assigned by Management.

Job Requirements:

• Degree in Human Resourcs Management.
• Must be Certified IHRP-CP
• At least 5 years’ experience in related field.
• Good verbal and written communication skills.
• Be continuously updated on MOM requirements.
• Hands on experience in Times Payroll Software will be an advantage.

Working Hours: 08:30 am to 6 pm (Mon to Fri), 08 am to 12.30 pm (Saturdays on shift basis)

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

MANAGEMENT INFORMATION SYSTEMS MANAGER will manages and protects our company data and information. MIS MANAGER will create and maintain the databases on our company to collect and store data from clients, employees and business records. will be ensuring the information is secure and accessible. MIS MANAGER will also introduce new programs, handle cyber security, meet the company's technological needs and oversee the daily functioning of the MIS. Will provide managers with the necessary information to make decisions about company operations will gathers data from various sources and processes it to provide information tailored to the managers' and their staff's needs.

Specific Responsibilities:

1. Develop and maintain a MIS plan, including budget needs, operational requirements and schedules.

2. Formulate and overseeing the implementation of a company's MIS policies to protect data

3. Formulate and oversee the implementation of a company's MIS policies to protect data

4. Identifying and introducing process improvements to increase MIS efficiency

5. Have a extensive knowledge of an organisation's business and MIS requirements

6. Will be planning and oversee hardware and software installations

7. perform regular servicing and maintenance of a company's MIS system to ensure it is safe and efficient

8. analys MIS data to spot and mitigate patterns or trends that can cause unplanned downtimes or outages.

Technical Skills and Competencies:

1. DATABASE KNOWLEDGE

2. CYBER SECURITY AWARENESS

3. PROJECT MANAGEMENT SKILLS

4. PROBLEM-SOLVING SKILLS

5. REGULATORY COMPLIANCE

6. COMMUNICATION SKILLS

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Responsibilities

• Key member of IT Operations team that manages IT infrastructure and services, including end-user computing
• Manage and govern IT Infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters
• Manage or to be involved in Infra related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities
• Part of the IT Operations team to perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, Change Requests and Application Support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution complies with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base
• System and network patching, capacity and performance management
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the company guidelines and established processes.

Skills / Experience

• At least 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills

Education Level

• Degree in Engineering/Business/Finance/Computer Science or equivalent

Our client, healthcare (public hospital) is looking for a senior manager to join their team in human resource.

Partner with leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of the organization. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.
• Bidding Manager experience in tendering of M&E or Integrated Facilities Management industry will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Monitor IFM/ mechanical engineering projects contract performance and address deviations.
• Attend customer meetings and serve as the main point of contact for customers/ project team.
• Provide regular updates on project progress and milestones to the Directors.
• Resolve customer issues promptly and satisfactorily.
• Advise/ Coordinate with teams to ensure timely task completion.
• Lead and supervise respective Project Managers/ Coordinators and mechanical engineering teams.
• Offer guidance and support to enhance team performance.
• Evaluate operational procedures and make enhancements as needed.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Locating and securing new business throughout the Asia Region
• Managing and advancing the sales cycle from prospecting to a successful conclusion with efficiency
• Trying to meet KPIs and sales goals
• Collaborating on regional and international bids with sales managers in other nations
• Developing a strong and long-lasting sales funnel and making sure that account planning and forecasting are precise and exacting
• Creating and carrying out plans and strategies for sales to reach revenue targets
• Performing competitor and market research in the area
• Representing the business at trade exhibitions and regional gatherings
• Examining regional competitors' actions and market trends
• The organization may occasionally assign assignments that have nothing to do with sales but will advance your professional development overall.

Requirements:

• A bachelor's degree in business administration, marketing, sales, or a similar discipline
• At least eight years of experience in a sales role
• Knowledge of the energy and marine industries is required.
• Proficient in both written and spoken English
• Preferential experience in sales for Travel Management Companies (TMC)
• Needs to be business-minded and able to convert data into business-useful concepts.
• Have outstanding interpersonal and communication abilities
• Have the capacity to cultivate and oversee relationships at the senior level.
• Results-driven and possessing excellent analytical abilities
• Well-versed in Excel and proficient in Microsoft Office
• Knowledge of CRM systems is beneficial.

Responsibilities:
1、Responsible for the overall strategic planning of the company's advertising business commercialization, setting annual growth targets, and overseeing execution. Lead the team to develop innovative commercial models and increase advertising revenue.
2、Manage the full lifecycle of advertising products, including demand analysis, product design, ad optimization, data analysis, and operational management to ensure sustainable growth in the advertising business.
3、Guide the sales and business teams in exploring partnerships with advertisers, agencies, brands, and other stakeholders. Maintain long-term relationships with key clients to improve customer satisfaction and enhance ad effectiveness.
4、Build and lead the commercial advertising business team, set performance goals, and enhance the team's professional skills and work efficiency.
5、Promote effective collaboration with other departments (such as technology, product, operations, etc.) to drive business development.
6、Closely monitor industry trends, market dynamics, and competitor activities to adjust commercialization strategies, optimize advertising products, and maintain the company’s competitive advantage in the market.

Requirements:
1、Bachelor's degree or higher, with a preference for majors in Marketing, Advertising, or Management-related fields.
2、Over 5 years of experience in advertising business management, with strong leadership abilities and cross-department collaboration experience.
3、In-depth understanding of the internet advertising ecosystem, familiar with advertising platform operations, and possessing strong commercial acumen and market insights to develop and implement effective commercialization strategies.
4、Strong data analysis and decision-making skills, with the ability to drive business optimization and growth based on data. Excellent communication and negotiation skills to effectively work with clients, partners, and internal teams.
5、Strong client relationship management skills, capable of managing and maintaining key client resources.
6、Innovative thinking, with the ability to lead business development and respond to market changes. Strong ability to handle pressure and drive business growth in a fast-paced internet environment.

About the Role:

As the Human Resources Manager, you will report to C-level management and take ownership over Ampotech’s recruiting and employee onboarding process as the company scales in Singapore and Southeast Asia. The ideal candidate has at least 5 years of experience in HR and administration for fast-growing teams, and can influence the development of the company’s policies, training and development programs. This role involves coordinating with regional staff in Ampotech’s branch offices to maintain consistent practices and compliance to internal policies.

Responsibilities:

• Manage the human resource function in Singapore including (i) recruiting talent, (ii) managing employee onboarding and training, (iii) managing the performance appraisal process.
• Manage HR and administrative staff in Ampotech’s regional offices, to align employment practices and ensure compliance to company policies at a group level.
• Organize and promote company activities such as knowledge sharing seminars and team building events.
• Serve as the Environmental & Social (E&S) compliance officer and update relevant metrics and statistics in the company’s ESG management system.

Qualifications:

• Bachelors’ degree in business administration or similar
• At least 5 years of relevant experience in human resources, business operations, general administration or a similar role
• Experience managing direct reports
• Experience defining employee benefits and assessing market practice and trends to maintain a competitive salary and benefits package for staff across multiple countries
• Familiar with Singapore employment regulations and the processes for employing Singaporean/PR staff as well as staff on Employment Passes, S-Passes, and Work Permits
• Experience working with employee share option plan
• Fluent in English; proficiency in Chinese, Vietnamese, and/or Malay is a plus

Benefits:

• Attractive salary package of up to $3,500 basic plus variable bonuses and weekend allowances
• 5-day work week with 1 weekday and 1 weekend off
• Career growth opportunities in a dynamic retail environment
• Centrally located Along Clementi Rd)
• Opportunity to lead and develop a high-performing team

Job Description:

As a Retail Assistant Manager, you will play a key role in supporting the store manager with daily operations, ensuring seamless store management, and delivering top-notch customer service. You will oversee sales, staff management, inventory control, and visual merchandising to achieve store objectives. This role is perfect for individuals with strong leadership skills, a passion for retail, and the ability to drive sales.

Roles & Responsibilities:

Operational Duties:

• Assist the store manager with day-to-day operations, including opening/closing procedures, cash handling, and security.
• Ensure team compliance with company policies and procedures.

Customer Service:

• Provide exceptional customer service and handle customer complaints professionally.
• Resolve challenging situations to maintain high customer satisfaction.

Sales & Revenue Generation:

• Work closely with the store manager to implement sales strategies and monitor sales performance.
• Assist in budget planning and monitor expenses to ensure profitability.

Inventory Management:

• Oversee store inventory levels, product ordering, and stock management.
• Analyze sales data and make decisions to optimize inventory levels and product assortment.

Team Leadership & Development:

• Supervise and lead store staff, including hiring, training, and scheduling.
• Foster a positive work environment and support staff development.

Visual Merchandising:

• Maintain an attractive and organized store layout aligned with the brand image.
• Implement visual merchandising standards and update displays regularly.

Marketing & Promotions:

• Collaborate with the marketing team to execute promotions and events aimed at driving footfall and increasing sales.

Requirements:

• Diploma in Retail Management, Business Administration, or a related field.
• 2 - 4 years of experience in retail management, preferably in FMCG.
• Strong leadership and communication skills.
• Excellent problem-solving abilities.
• Ability to handle difficult situations with tact and professionalism.
• Good understanding of the retail environment and industry trends.
• Ability to multitask and manage multiple responsibilities.
• Physical stamina to stand for long hours and perform physical tasks.
• Flexibility to work retail shift hours, including evenings, weekends, and holidays.

Additional Information:

• Salary: Up to $3,500 basic + variable bonus + weekend allowance (discussed during interview)
• Location: Clementi Rd,
• Working hours: Weekday shifts: 8am-6pm / 9am-7pm, Weekend shifts: 8am-5pm / 9am-6pm (depending on roster)
• Working days: 5 days per week (1 weekday and 1 weekend off)

Job Description & Requirements

• A cleaning operations manager is responsible for managing operations and existing client relationship

• Oversee management of resources on project sites, directing and monitor business operations

• Perform site visits whenever necessary and builds relationship with client

• Coordinate with cleaning executive/ cleaning team and client to ensure quality service delivery

• Developing and implementing training, recruitment, and management activities.

• Oversee and manage inventory, equipment and maintenance schedule

• Manage and prepare for contracts with existing and potential clients

• Manage and review operational incidents, if any.

• Develop and review work procedures and ensure quality service delivery

• Assist and supervise in general office cleaning duties and periodical cleaning duties (If required)

REQUIREMENTS

• Required to work on weekends (6 Days work week)

• Require to travel to multiple sites within Singapore

• Able to multitask and perform in a fast pace environment

• Responsive and approachable, with strong communication skills

• Can work independently

• Strong organizational skills

Are you passionate about AI development and innovation? Certis is seeking an exceptional AI Programme Manager to lead our AI initiatives. The ideal candidate will be a hands-on AI expert, driving the integration of AI capabilities into our existing systems and creating ground-breaking AI solutions. If you thrive in a dynamic environment and are committed to staying at the cutting edge of AI technology, we want you on our team.

Responsibilities we will trust you with:

• Perform hands-on development of AI-embedded or AI-native applications.
• Collaborate with other application owners to infuse AI capabilities into existing application workflows and functions.
• Create innovative and impactful AI solutions.
• Develop and implement AI algorithms and models.
• Optimize AI systems for performance and scalability.
• Stay current with the latest AI technologies and best practices.

Your areas of knowledge and expertise that matter most for this role:

• Bachelor's degree in Computer Science, Artificial Intelligence, or a related field.
• Passion for AI-related development and emerging technologies.
• Strong hands-on skills in Python programming.
• Experience with AWS services and cloud-based AI development.
• Proven ability to learn new technologies quickly.
• Progressive thinking and innovative problem-solving skills.
• Excellent teamwork and collaboration abilities.
• Strong communication skills to explain complex AI concepts to non-technical stakeholders.
• Knowledge of data processing, feature engineering, and model deployment is desirable.

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Client Success Manager to join our ever-evolving Customer Experience team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our International Merchant Solutions division at Worldpay is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth – Digital Content, Retail, Airlines, Crypto, Regulated Gambling and Travel – and in doing so we are privileged to partner with many of the world’s most dynamic organizations.

What you’ll own

As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay enterprise clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery.

• Ensure a positive and consistent relationship for an assigned portfolio of large enterprise clients.
• Serve as primary point of contact to support problem resolution and ensure client retention.
• Develop strong working relationships with assigned clients and Worldpay from resources.
• Collaborate effectively with your team and internal stakeholders, improving and challenging existing internal processes for the benefit of the customer.
• Identify opportunities to grow our clients’ share of wallet through cross-sell of value-added services.
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced and all operational arrangements are in place to service assigned accounts.
• Other related duties assigned as needed.

Where you’ll own it

You’ll own it in our APAC hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe.

What you bring

• The ability to establish and maintain effective working relationships, both internally as well as externally
• Organizational and time management skills • Broad knowledge of Worldpay from products and related services
• A strong aptitude to analyze and solve problems
• Prior banking or finance related experiences a plus.

Worldpay perks

What we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

● A competitive salary and benefits.

● Time to support charities and give back to your community.

● Parental leave policy.

● Global recognition platform.

● Virgin Pulse access.

● Global employee assistance program

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on LinkedIn.

#LI-CW2