• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Overview

We are seeking a skilled Sales Manager with a proven track record in business process outsourcing (contact centre and customer services) and talent recruitment to drive growth in the Singapore market. The ideal candidate will possess strong sales skills, a deep understanding of the local market, and a wide network of potential clients.

Key Responsibilities

• Identify potential clients through various channels (e.g., cold calling, networking, referrals, social media)
• Research and qualify leads based on their needs and potential business value
• Schedule meetings and presentations with prospective clients
• Develop and execute effective sales strategies to achieve sales targets
• Understand client needs and propose tailored solutions that align with their business objectives
• Prepare and deliver compelling sales presentations and proposals
• Negotiate contracts and close deals
• Maintain accurate and up-to-date sales records and reports
• Collaborate with the marketing team to develop effective marketing materials (e.g., brochures, presentations, case studies)
• Work closely with the service delivery team to ensure seamless handover of clients and smooth project execution
• Prepare weekly sales reports, including pipeline analysis, forecast, and deal closure updates
• Track key performance indicators (KPIs) such as sales revenue and customer satisfaction

Qualifications

• Bachelor’s degree or Diploma in Business, Marketing, or a related field
• Sales Experience: Proven track record in sales, preferably in BPO or IT services.
• Business Acumen: Strong understanding of business operations, particularly in the BPO industry (contact centre and customer services).
• Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with clients and internal teams.
• Relationship Building: Ability to build and maintain strong relationships with clients and internal stakeholders.
• Negotiation Skills: Proven negotiation skills to close deals and secure favourable terms.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

• Minimum 12 years experience in Project management and Certified Project Management Professional with BMI certificate.
• Day-to-day site Inspections with Contractors like P&S, Wet/Dry riser, Hose reel, and Fire Hydrant.
•  To reduce the defect, work was done during the site visit and inspections with the team.
•  Inspected before Shutdown for Water pipes standby Pipes / Pipe Fittings with approved brands and mentioned in the catalog, follow up with Client/ Consultant direction for the Shutdown and Turn ON.
•  Raise RFI to Main Contractor for the non-confirming of Drawing and Schedule Discrepancies
• on-site
•  Ensure to use the approved brands in the approved Catalogue.
•  Before M&E RI and Archi RI, the site will be checked with the contractor and make sure no lapse
• with works. If any delay in work highlight it to the consultant and Client.
•  Monitor the RI documentation like COC, DOC, Buildability Certificate, Fire hydrant, and Hose reel Dry riser reports.
•  Liaise with PUB for the FORM C via Email and on-site Inspection.
•  Monitor and Submit the TOP Documentation like FORM C, submission.
•  Ensure the OMM submission according to the consultant-approved format.
•  Ensure the defect list is sent by main contractors and complete and witness prior
• handover to the client.
•  Manage and coordinate activities of supervisors/ workers engaged in assembly, installation,
• and repair of pipes, fittings, and fixtures of heating, water supply, and waste disposal
• systems for buildings.’
•  Training new supervisors/ workers.
•  Inspects work in progress and completed work to determine conformance to specifications.
•  Inspecting the site for measuring the existing water pipes, valves & pumps to replace.
•  Freehand Sketching / Auto CAD Drawing and coordinating with the draftsman for proper
• drawing submission.
•  Manage BIM Team and coordinate modeler for BIM Model Submission
•  Interpreting the drawings of water pipes, valves, and pumps.
•  Attending meetings and Liaising with the Project Managers, M & E coordinators, Consultants
• & authorities regarding the Project.
•  Prepare and submit progress claim /vo

Job Purpose:

Responsible for driving and delivering sales revenue in line with the budget while managing costs; create and maintain the Standard Operations and Procedures of food service business, which includes food service administration, food safety and hygiene practice; ensure and maintain brand standards; and work with the Business Development team to establish brand concept and strategy of the Food Retails Segment.

Responsibilities:

Business Operations

· Work closely with top management to integrate strategic business continuity management into organization’s operations

· Involved in recruitment and retention exercise carried out by management

· Responsible for the business performance, financial and budget planning of the business unit

· Analyse business performance to optimise sales and profitability

· Work closely with the cross functional departments to achieve business goals

· Oversee cost controlling and purchasing activities

· Work closely with Business Development department in terms of business expansion

· Establish and maintain strategic business partner relationships (e.g. external vendors)

· Assist General Manager in setting up of new outlets, working with contractors and suppliers to ensure timely opening of outlet

· Facilitate innovation process within the business unit

Customer Service

· Develop and implement service operations processes

· Drive service quality and customer satisfaction

· Drive customer loyalty for service excellence

People Management

· Responsible for staff training and development

· Develop managers and high-potential employees through organizational talent capability reviews

· Lead managers to develop organizational and governance strategies

· Facilitate innovation and lead managers to manage change

· Oversee all staff related matters including payroll, promotion exercise, disciplinary matters etc

Adhering to Quality and Standards

· Manage compliance with F&B hygiene policies and procedures

· Oversees restaurants standards and maintenance

Skills/Qualifications:

· At least 7 years of managerial experience in food retail / institutional catering

· At least 5 years’ experience in managing multiple outlets

· Minimum ‘O’ level or Diploma in F&B service or equivalent

· Willing to be involved in hands on operations

· Excellent communication and interpersonal skills

· Able to lead and motivate to produce results

· Passionate about leading by example and strong leadership quality

Ability to work in a fast-paced environment

About Grasshopper Asset Management

Grasshopper Asset Management, a subsidiary of Grasshopper, is expanding and seeking for experienced Senior HFT Trader or Portfolio Manager to join our team and help drive the success of our trading operations in Japan OSE / TSE, Singapore SGX, Malaysia Bursa, Thailand SET, or USA CME Futures, Australia ASX, Taiwan TWSE, India NSE / BSE.

Responsibilities

• Develop and execute high-frequency /intraday trading strategies (with < 24h holding period) in a fast-paced, dynamic environment
• Manage and optimize trading algorithms and systems, utilizing quantitative analysis to identify and capitalize on market opportunities
• Collaborate closely with our trading, research, and technology teams to develop and refine trading models and strategies
• Monitor market conditions and adjust trading strategies as necessary to stay ahead of changing trends and dynamics
• Ensure compliance with regulatory requirements and best practices in risk management

Skills and Knowledge Required

• Professional experience in high-frequency trading or portfolio management, with a strong track record of success, with a P&L of > USD 2mil/year
• Own or operate successful alphas/strategies, and be willing to bring them over to Grasshopper
• Experience with index roll or index arb strats may be considered
• Deep knowledge of financial markets and trading technology, with experience trading in OSE, TSE, SGX, Bursa, SET, or CME. Additional markets of interest are ASX, TWSE, NSE/BSE.
• Exceptional quantitative and analytical skills, with the ability to use data and models to drive trading decisions
• Strong communication skills, with the ability to articulate complex trading strategies and market insights to both technical and non-technical stakeholders
• Bachelor's or Master's degree in Finance, Economics, Mathematics, Computer Science, or a related field

What we offer:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Competitive compensation

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment with a flat hierarchy. With 95 employees and 15 nationalities working in an open office, communication is essential to performance. To keep our edge as the “small giant” of trading technology, we give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employer.

Location: Central

Working hours: 9am - 6pm (Mon-Fri)

Salary: up to $5500 + bonus incentive

As the Operations Manager, you will oversee the day-to-day operations of our centre, ensuring compliance with company standards while fostering a positive environment for both clients and team members.

Key Responsibilities:

• Maintain strong client relationships, addressing inquiries and concerns promptly.
• Implement and monitor operational systems, standards, and processes.
• Manage logistics, third-party vendors, and maintain budget compliance.
• Train and mentor team members, ensuring clear communication of daily tasks.
• Handle invoicing, collections, and petty cash management.
• Ensure a seamless process for new clients and those transitioning out.
• Promote additional services to enhance client experience.

Qualifications and Experience:

• Bachelor’s degree in Tourism Management, Business Management, or a related field.
• 3-5 years of experience in the hospitality or tourism industry, with a focus on customer relations and operations.
• Proficient in Microsoft Office and customer service management.
• Strong communication and up-selling skills.

Personal Attributes:

• Service-oriented with an eye for detail and a sense of urgency.
• Organized, effective communicator, and committed to team development.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.

Please kindly send in your updated CV (please include your current salary package with full breakdown and expected salary) to [email protected]. Your interest will be treated in strict confidence.

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

As a Product Manager at Clarity Techworks, you will play a crucial role in the development and success of our products. You will be responsible for overseeing the entire product development lifecycle, from ideation to launch, and ensuring that our products meet the needs of our customers and align with our business goals.

KEY RESPONSIBILITIES:

Product Strategy & Vision:

• Develop and communicate a clear product vision and strategy that aligns with the company’s goals.
• Conduct market research and competitive analysis to identify opportunities and define product roadmaps.

Product Development Lifecycle:

• Lead cross-functional teams through the product development lifecycle, including ideation, design, development, testing, and launch.
• Work closely with engineering, design, marketing, and other teams to ensure timely and successful delivery of products.

Requirements Gathering & Prioritization:

• Gather and prioritize product requirements based on user feedback, market trends, and business objectives.
• Create detailed product specifications and work closely with engineering teams to ensure alignment.

Go-To-Market Execution:

• Develop and execute go-to-market plans for new product launches, ensuring successful adoption and user engagement.
• Collaborate with marketing and sales teams to create compelling product messaging and positioning.

Performance Tracking & Optimization:

• Monitor product performance and user feedback to identify areas for improvement.
• Analyze key metrics to drive product enhancements and ensure continuous growth.

JOB REQUIREMENT:

• At least 2 years of experience in product management role.
• Strong understanding of the product development lifecycle and agile methodologies.
• Proven track record of driving product initiatives from inception to launch.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Analytical mindset with strong problem-solving skills.
• Experience in Fintech industry is a must.
• Experience in cryptocurrency is a bonus.

Receive and stack the goods in the shelves,keeping the store presentable and clean,

Handle cashier duties and arrange for worker daily duty.

Need to implement monthly promotions items

Handle customer complaint or feedback

handle customer bulk order

Discipline and monitor all staff for company policy

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 2 to 6 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• 
  
  Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Responsibilities

• Oversee daily operations to maintain high standards of food quality, presentation, and customer service.
• Build strong relationships with guests, ensuring satisfaction and addressing any feedback or concerns promptly.
• Recruit, train and supervise a team of service staff, fostering a supportive and efficient working environment.
• Manage budgeting, cost control, and revenue targets for the outlet. Monitor performance metrics and implement improvement strategies as needed.
• Ensure compliance with health, safety and regulatory standards, as well as company policies and procedures.
• Oversee inventory management, coordinate supply orders, and collaborate with kitchen staff for smooth, timely operations.

Requirement

• Minimum of 3 years of management experience in a Korean restaurant.
• Strong leadership and communication skills
• Ability to work well under pressure, multitask, and adapt to a fast-paced environments.
• Financial acumen, with experience in budgeting, cost control and achieving revenue targets.

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Oversee the efficient and safe day-to-day operations within nursing home
• Monitor and enforce compliance to operational SOP and policies.
• Lead and manage clinical staffs in delivering excellent clinical and service qualities
• Ensure compliance with existing and enhanced regulatory and licensing requirements.
• Evaluate and improve work processes and practices
• Track and review Nursing key performance indicators and continuously identify areas of improvements and gaps.
• Lead and participate in various quality and continuous improvement projects to improve care standards.
• Collaborate with other members of the care team to provide and achieve the best outcomes to residents
• Manpower budget planning and control
• Participate in recruitment, selection, orientation, training and performance management of staff
• Researching and drawing up proposals for management review

Requirements:

• Possess a Degree or Diploma in Nursing.
• Registered Nurse with the Singapore Nursing Board.
• At least 5 years of clinical management experience.
• Strong project management skills and experience.
• Thrives in a fast-paced environment.
• Good decision-making skills and ability to act independently.
• Team player with strong communication, interpersonal and organisational abilities.
• Capable of working independently and under time constraints.
• Proficient in the use of Microsoft Office applications.

Full Job Description

Job Description:

• play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Ensure to exercise effectively safe and economical methodology and enforces project standards
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimize errors in the process to achieve smooth completion of projects
• To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues

Job Requirement:

• 6 years relevant working experience within the Construction industry in Singapore
• Ability to prioritize tasks well and able to work independently
• Able to motivate in a challenging work environment
• Good in planning, organizing and interpersonal skills

• Oversee the day-to-day operations and ensure smooth daily operations of the outlet.
• Work closely with the Executive Director and Line Departments in the pursuit for continuous improvements in the service, products and menu items, promotions and to meet productivity and profitability KPIs set by the Management.
• Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity.
• Manage the sales revenue and operating expenses of the outlet, in accordance with the budget, so as to ensure cost optimization and minimize wastage.
• Monitor the activities of competitors and constantly find ways to improve menu offering and customer experience, so as to grow the outlet’s revenue.
• To be actively involved in the advertising and marketing of the outlet, and to work closely with the JR Marketing and Banquet teams.
• Responsible for ensuring and maintaining high level of customer satisfaction and to attend to customer issues promptly.
• To provide excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers. This includes but is not limited to the following: Managing, supervising and directing the prompt, efficient and friendly serving of all food and beverages, assist servers, cashiers and host staff in their job duties when necessary, acting as a liaison between kitchen and front of house employees / operations, communicating effectively, giving clear direction, support, timely feedback and recognition of performance.
• Working quickly and independently to deal with customer complaints when necessary, ensuring proper follow-up with the relevant managers.
• Answer customers’ questions and provide information on procedures as well as policies.
• Be proactive and vigilant in service.
• Interact with customers in a pleasant and calm manner.
• Handle table reservations.
• Greet all customers by name warmly, with an appropriate greeting and direct customers to table.
• Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)
• To take orders: Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, and communicate specific customer needs to chefs.
• Maintain proper dining experience: Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.
• To attend and respond to the customers’ needs promptly and professionally.
• To present bills to the customers, collect payment and give to the cashier, return change or credit card to customers.
• To comply with grooming and appearance standards at all times.
• Adhere to grooming standards consistently.
• Always wear a smile.
• Review customer feedback forms / outlet logbook on operational issues to correct and implement measures for improvement in food, beverage and service standards.
• Identify relevant training required (e.g. product knowledge, up-selling, suggestive selling skills, etc.) Exercise effective staff management (i.e. staff hiring, termination, transfer, promotion) with approval from Management.
• Observe staff individual performance, grooming, punctuality and perform staff appraisals and disciplinary actions (if required).
• Manage the recruitment, training and management of staff, including conducting daily staff briefing and staff discipline.
• Work closely with the Kitchen Head Chef and the Kitchen team to ensure timely delivery of quality food.
• Ensure workplace cleanliness, and that the safety and food hygiene standards are met at all times.
• In charge of cash management of daily accounts, in liaison with the Accounts Department in Head Office.
• Work closely with the respective outlet Management and Banqueting team.

• Work closely with the Management and Line Departments in the pursuit for continuous improvements in the service, products and menu items, promotions and to meet productivity and profitability KPIs set by the Management.
• Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity.
• Manage the sales revenue and operating expenses of the outlet, in accordance with the budget, so as to ensure cost optimization and minimize wastage.
• Monitor the activities of competitors and constantly find ways to improve menu offering and customer experience, so as to grow the F&B outlet’s revenue.
• To be actively involved in the advertising and marketing of the F&B outlet, and to work closely with the Marketing and Banquet teams.
• Responsible for ensuring and maintaining high level of customer satisfaction and to attend to customer issues promptly.
• To provide excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers.
• Review customer feedback forms / outlet logbook on operational issues to correct and implement measures for improvement in food, beverage and service standards.
• Manage the training and management of staff, including conducting daily staff briefing and staff discipline.
• Work closely with the Kitchen Head Chef and the Kitchen team to ensure timely delivery of quality food.
• Ensure workplace cleanliness, and that the safety and food hygiene standards are met at all times.
• In charge of cash management of daily accounts, in liaison with the Accounts Department in the Head Office.

We are seeking an experienced Change Manager to support the SAP Workstream Lead in a SAP S/4 HANA upgrade program for our global client.

You will drive key transformation initiatives to ensure a smooth transition for the organization, with a focus on stakeholder alignment, communication, and adoption strategies.

What You’ll Be Doing (ie. Job Duties):

• Develop and execute tailored change management strategies, focusing on SAP S/4 HANA transformation.
• Collaborate with senior stakeholders to gather input, build alignment, and secure buy-in.
• Design communication plans aligned with program goals and keep senior management updated through various channels such as newsletters and reports.
• Facilitate workshops and change-related events to support transformation efforts such as Design Thinking workshops for collaborative problem-solving and innovation
• Frame user journeys by identifying pain points and areas for improvement.
• Develop templates (e.g., impact analysis, communication plans) to streamline processes and manage risks.
• Conduct impact assessments to identify risks early and adjust communications and training to mitigate resistance.
• Monitor and measure the effectiveness of change initiatives and ensure alignment with Rio Tinto’s strategic objectives.

Qualifications:

• 8+ years of experience in change management within large, complex matrix organizations.
• Proven expertise in stakeholder assessments, impact analysis, resistance management, and communication/adoption strategies.
• Prior experience with SAP S/4 HANA or SAP ECC transformations is preferred.
• Capable of creating impactful digital/visual content to engage stakeholders.
• Comfortable interacting with senior leaders, driving alignment, and leading meetings with executives
• Able to craft compelling communication materials for internal audiences.
• Sociable, collaborative, and capable of maintaining momentum in high-pressure environments.

We regret to inform that only shortlisted candidates will be notified.

EA number : R24122020, Yeow YiJun (Yao YiJun)

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Listed amongst Marketing Magazine 's Creative Agencies of the Year, PROTOCOL is a creative agency built for the bleeding edge of culture.

We are an award-winning agency working with global and local brands alike such as SingPost, luckin, Singapore Art Museum, Mandai, Canon, Milo, Starhub, giga, Nestlé, MAGGI, Meiji, Singapore Grand Prix amongst others.

We're also known for our creative spin-off projects like fifty-two and ChillPills which have been featured in numerous mainstream and trade media.

We own Main Street Commissary, a cafe + curatorial art space located right below our agency offices at 81 Rowell Road.

The account manager will support the agency across 3 key accounts.

Scope of work

• Support the Account Director and Planning Director on tactical and strategic aspects of the account;
• Confident to lead, pitch and present to the clients during a proposal;
• Provide a touch-point to our clients in daily account liaison requirement
• Engage in difficult conversation with clients on behalf of the team members;
• Leading the process of establishing the ways of working for the social team to follow to conduct audits, create analytics reports, proposals and processes for clients.

For all placements

• Responsible for helping the agency and clients stay up to date with the ever-changing social and digital platforms.
• Support the clients in community management and response escalation.
• Work with the creative and management team in developing campaign concepts and proposals.
• Work with the creative team in visual concepts from graphic design pieces to animated content and production work.
• Ensuring that the agency is abreast with all changes across all social media platforms.
• Manage clients' and team members' expectations in line with agreed cost and scopes of work;
• Manage out of scope work and ensure OOS work are reasonably acceptable in view of timeline and resource available and that they are billable;
• Manage resources and work closely together with all internal and external parties (e.g. clients and suppliers) to ensure targets, deadlines and deliverables are met

Key requisites

• At least 3 years’ experience in an advertising agency or related field.

Responsible for overseeing an organisation's daily operations and managing the business aspects of the company. Their primary duties include reviewing and implementing operational procedures, assisting departmental heads and managing company finances.

• Preparing and reviewing standard procedural documents for daily operations
• Supervising staff performance across all levels
• Reviewing and approving departmental budgets
• Releasing requested funds for company expenditure
• Overseeing procurement and staff recruitment
• Overseeing staff training and development programs
• Reviewing periodic reports and adjusting operations to better meet company goals
• Conducting periodic employee appraisals

Need Chinese and English Speaker

Job Description:

• Manage and oversee all phases of waterproofing projects, ensuring they are completed on time, within budget, and to the required quality standards.
• Lead and mentor project teams, including site managers, engineers, and subcontractors, to ensure cohesive and efficient project execution.
• Act as the primary point of contact for clients, providing updates on project progress, addressing concerns, and managing expectations.
• Implement and monitor quality assurance processes to ensure all waterproofing work meets industry standards and project specifications.
• Coordinate the allocation of resources, including labor, materials, and equipment, to optimize project efficiency and cost-effectiveness.
• Ensure all projects comply with safety regulations and company safety protocols, conducting regular site inspections to identify and mitigate potential hazards.
• Develop and manage project budgets, monitor expenses, and provide financial reports to senior management, ensuring cost control throughout the project lifecycle.
• Maintain accurate and detailed project documentation, including contracts, change orders, and progress reports, ensuring all records are up-to-date and accessible.

Job Requirements:

• Minimum of 3 years of experience in project management, preferably within the waterproofing or construction industry.
• Bachelor’s degree in Civil Engineering, Construction Management, or a related field. Project Management certification is advantageous.
• In-depth knowledge of waterproofing systems, materials, and application techniques, with the ability to troubleshoot and resolve on-site issues.
• Demonstrated ability to lead and manage project teams, with strong interpersonal skills to motivate and guide team members.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly to clients, teams, and stakeholders.
• Strong analytical and problem-solving skills, capable of making decisions quickly and effectively in challenging situations.
• Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines.

Roles & Responsibilities

We are expanding our Kei Kaisendon Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Kei Kaisendon! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

Responsibilities: -

Achieve revenue targets and profitability for brand(s)/outlet(s) under his/her purview by implementing plans to improve revenue and taking expenses into consideration.

Conduct regular checks to ensure staff comply with standards and SOP.

- Follow Food & Beverage Safety and Hygiene policies and procedures.

- Provide feedback and suggestions on ways to improve standards manual for the outlets as and when appropriate.

- Oversee all incident reports and ensure the recommendations and action plans are followed through promptly.

- Provide feedback on food quality to BOH.

- Ensure smooth implementation of new F&B products.

- Supervise the implementation of plans to ensure that attrition rate of operations is below industry benchmark; to meet and/or exceed Customer Engagement Index Target.

- Interview potential Front of House new hire.

- Responsible for the manpower planning, budgeting and staffing for operation, ensuring that the Total Payroll cost vs Revenue are within budgeted % for the outlets and brands under his /her purview.

- Analyse daily sales report, provide insights for weekly sales report and compile weekly promotional KPI report to marketing and HOD.

- Develop and supervise the effective controls of food, beverage and labour costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations.

- Lead in the planning and organising of promotions and events for outlets. Establish challenging, realistic and obtainable goals to guide restaurant managers in operation and performance.

- Identify the developmental needs of restaurant managers and coaches, mentors, or otherwise help them to improve their knowledge or skills. Strengthen customer service by using continuous improvement techniques and processes

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes.

Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the company’s policies and procedures on supply chain management will be some of your main priorities when carrying out this role.

Procurement Manager Responsibilities:

Developing procurement strategies that are inventive and cost-effective.

Sourcing and engaging reliable suppliers and vendors.

Negotiating with suppliers and vendors to secure advantageous terms.

Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

Building and maintaining long-term relationships with vendors and suppliers.

Approving purchase orders and organizing and confirming delivery of goods and services.

Performing risk assessments on potential contracts and agreements.

Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

Preparing procurement reports.

Procurement Manager Requirements:

Bachelor’s degree in supply chain management, logistics, or business administration.

Proven experience managing supply chain operations.

Experience using supply chain management software and tools, including Oracle, SAP Ariba, and/or Envision.

In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

Management and leadership skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks.

Highly organized and detail-oriented.

Excellent analytical and problem-solving skills.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Leasing Manager

Responsibilities

• Manage & source new locations for business continuous expansion.
• Manage current tenancy agreements & negotiate lease extensions with better terms with Owners' Management.
• Process and follow up on all lease documents to ensure its completion
• Update leasing reports & schedules
• Prepare and/or update reports periodically for submission to the Management
• Attend to tenancy-related matters
• Establish and maintain strong relationships with landlords and property agents etc
• Any other duties assigned

Requirements

• Minimum Diploma holder
• Minimum 3-5 years of work experience in leasing
• Proficient in Microsoft Excel & Words
• Good marketing and negotiation skills
• Independent and pleasant personality with positive attitude.
• Team player with good communication and interpersonal skills in solving issues.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are seeking an experienced and skilled Procurement Manager to join our dynamic team. In this role, you will be responsible for sourcing required materials, services and suppliers in both domestic and international markets. You will play a critical role in managing procurement activities, ensuring cost efficiency, and maintaining compliance with procurement policies and procedures.

Job Responsibilities

• Source for required materials, services, and suppliers in the domestic and international market.
• Understand purchase requirements and source accurately and efficiently.
• Identify and engage with global prospective suppliers to foster beneficial relationships.
• Understand market trends and seek to improve cost efficiency.
• Perform daily procurement activities such as RFQ/RFP, negotiation of commercial terms, quotations evaluations and recommendations.
• Coordinate procurement related matters with requestors and vendors.
• Prepare and conduct tender process.
• Propose new vendors and evaluate existing vendors.
• Contracts management.
• Working with legal counsel to review and prepare contractual documents.
• Address procurement related queries from internal management and stakeholders.
• Develop and implement procedures and processes, based on best practices, to ensure smooth and streamlined process.
• Ensure compliance with procurement policies and procedures.
• Other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time.

Job Requirements

• Degree in Supply Chain Management, Procurement, Quantity Surveying, Business, Engineering, or a related field.
• A minimum of 7 years of relevant experience, preferably in a Procurement Department within the Construction, Data Centre, or Network industry.
• Strong knowledge of SAP MM (Materials Management).
• Exceptional interpersonal and communication skills.
• A proactive team player who can work collaboratively to achieve organizational goals.
• Capable of working independently with strong negotiation skills.
• Detail-oriented, analytical, and possesses excellent problem-solving abilities. Excellent team member, proactive in managing issues and possess sense of responsibility and ownership in his/her work and results.

• Responsible for consumer satisfaction, staff development and operations management.
• Attend to clients' enquiries and feedbacks, including service recovery.
• Facilitate and ensure that work related to fault, repair, installation, maintenance and emergencies are completed within the appropriate timelines and standards.
• Understand site-specific requirements to address operational challenges, resolve conflicts, inspire and maintain a high-performing team.
• Ensure adherence to customer guidelines for all site activities including safety standards and house rules.
• Plan visits to check technician performance, job progress, inventory and customer satisfaction.
• Conduct daily team meetings for review and development.
• Plan, design, and organise staff training programmes.
• Attend to requests and respond to emergency call after working hours.
• Any other ad-hoc assignments assigned by the Management.

Requirements:

• 5 years of experience managing ACMV works.
• Possess a Singapore Class 3 Driver’s License.
• Proficient in Microsoft Office and AutoCAD.
• Manage Work at Height Certificate - Assessor/Manager.
• OFAC Certification an added advantage.
• This position is open to Singaporeans and Singapore PR only.