Total 251 quality assurance control job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

Roles & Responsibilities

This role reports to the Director of Customer Experience which is a group under the Regional Customer Satisfaction Team. The candidate’s primary focus is to champion service excellence delivery at our customer touchpoints (e.g. contact centers, service centers). You will lead the development, implementation, and assessment of training initiatives and quality assurance programs across multiple locations within the region.

Primary Responsibilities and Key Roles:

• Enhance end-to-end customer journey through:
• Customer feedback management (VOCs, Service audits, Data analysis & insights etc.)
• Active engagement of relevant stakeholders to address customer pain points
• Ownership of Service Recovery guidelines to empower frontline staff to resolve customer issues
• Set and drive regional initiatives to improve overall customer experience and NPS based on insights from customer feedback and trends analysis, including improvement of services processes and policies through customer journey mapping
• Drive a culture of service excellence throughout the CS team by working closely with relevant CS team members of subsidiaries to develop guidelines, training, and motivational programs to improve customer service handling skills, mindset and attitude of frontline service staff, agents, and technicians
• Organise and chair regular Service Quality Committee meetings with stakeholders to drive service improvement
• Conduct training needs analyses to determine the current state of knowledge, skills, and competencies among frontline staff. Analyze trends, emerging technologies, and best practices to ensure the development of customized training programs, and knowledge base, tailored to the unique needs of each location.
• Oversee the establishment and maintenance of quality assurance protocols for both frontline staff and training facilitators. Monitor adherence to established procedures, identify areas for improvement, and recommend corrective actions to ensure consistency in service delivery and training outcomes across all locations.
• Measure the effectiveness of training programs and quality assurance initiatives using appropriate metrics, such as pre- and post-training assessments, participant feedback surveys, and business impact analysis. Prepare regular reports detailing program performance, ROI, and recommendations for future enhancements.
• Continuously evaluate and refine existing programs to meet evolving business needs and respond to changing market dynamics
• Any other ad-hoc projects as assigned by the Director of Customer Experience
• Oversee the responsibilities of the Assistant Manager, Regional VOC/NPS Management

Job Requirements

• Bachelor's degree in any discipline with at least 5 years of relevant experience in service quality or consumer research functions in either hospitality or retail industries and/or e-commerce
• Experience with feedback management & generating insights from VoC/NPS data for presentations to management and other departments. Experience with Excel, Tableau, and Natural Language Processing would be a plus
• Experience with conducting (qualitative and quantitative studies), ie, surveys, and focus groups to gain better insights of key drivers of customer satisfaction
• Understanding the end-to-end customer journey and develop action plans at each touchpoint to elevate the customer’s experience, including online purchase experience and post-purchase experience. A practitioner of design thinking methodology and a proven record of service process re-design is a plus
• Strong project management skills, including the ability to plan, organize, and execute complex projects within tight deadlines
• Demonstrated proficiency in adult learning theories, instructional design principles, and modern training technologies
• Excellent verbal and written communication skills, with the ability to communicate effectively with all levels of staff and management
• Ability to work collaboratively with cross-functional teams and build strong working relationships

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The job holders are to work with PI and the research team to conduct research characterizing airborne pollutants in urban environment.

Qualifications

One or more of (but not limited to) the following:

• Experience in applying data analytics, machine learning and handling big data
• Experience in applying Pythons functions of matplotlib, and numPy, pandas, statsmodels
• Fast learner - capable of conducting independent research and proficient literature search, review & summary with strong background in Chemical Engineering / Chemistry / Physics
• Experience in operating instruments measuring physical and/or chemical properties of airborne pollutants
• Proactive in assisting and contributing to quality scientific research publications
• Proficient in technical presentation, slide making, report writing, etc.
• Proven rounded and effective team player with strong initiative and ownership of the research project

As a Software Quality Assurance (QA) Engineer, you will play a crucial role in ensuring the delivery of high-quality software products. You will be responsible for designing and implementing effective quality assurance strategies, conducting tests, identifying defects, and working closely with cross-functional teams to resolve issues. Your attention to detail, strong analytical skills, and expertise in testing methodologies will contribute to the overall quality and reliability of our software solutions.

Responsibilities:

• Estimate, prioritize, plan and coordinate quality testing activities
• Develop and execute comprehensive test plans, test cases, and test scripts to validate software functionality and identify defects
• Record test progress and test results
• Identify, document, and track software defects, and work closely with development teams to investigate and resolve issues
• Conduct various types of testing, including functional, integration, regression, and performance testing, to ensure the quality and reliability of software products.
• Perform manual and/or automated testing
• Liaise with software developers and internal teams to understand project or software concept, objectives, project requirements, user stories, and acceptance criteria
• Stay up-to-date with new testing tools and test strategies and propose ideas that can streamline our existing process
• Collaborate with cross-functional teams to define and implement quality metrics, processes, and best practices.
• Continuously improve testing processes, tools, and frameworks to enhance efficiency and effectiveness.

Qualifications & Skills:

• Bachelor's degree or higher in Computer Engineer/Computer Science/Information Technology or related field with at least 4 years of relevant working experience
• Experience with software quality assurance methodologies, tools and processes
• Must be fluent in English
• Strong background in testing applications on both Windows and Mac OS platforms
• Proficiency in designing and executing test plans, test cases, and test scripts
• Able to work with a team and/or stakeholder to achieve operational targets
• Possesses critical and analytical thinking, excellent analytical and problem-solving, multi-tasking and project management skills
• Hands-on experience with automated testing tools is a plus
• Experience with various types of testing, including functional, integration, regression, and performance testing. Security testing is a plus

You’ll get to:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with vendors, government agencies and teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Analyse and decompose complicated software systems and design a strategy to test these systems.
• Review Quality Assurance Plan and Test Strategy to provide timely and meaningful feedback.
• Ensure all required testing documentations are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.
• Conduct research on emerging test automation technologies that can optimize and accelerate the project delivery.

What you’ll bring to the team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 5 years' experience in application exploratory testing and regression test automation, application performance testing, and/or application security testing. Hands-on experience in automating various types of tests such as unit tests, API tests, Integration Tests, UI Tests, and End-to-end Tests.
• Create and support test automation strategies and implementations
• Knowledge of test best practices, test methodologies and their corresponding tools.
• Must have strong troubleshooting and debugging skills
• Meticulous attention to details
• Strong analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Excellent verbal communication and listening skills
• Experience in agile development environment will be an added advantage
• Experience in DevOps will be an added advantage
• Experience in Performance testing will be an added advantage

Job Description
• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies
• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients
• Perform review work of audit teams’ findings
• Develop and maintain long-term client relationships and identify business development opportunities
• Coach, mentor and build high performance teams

Job Requirement
• Degree or professional accounting qualifications recognised by ISCA
• Minimum 5 years’ relevant experience with large/mid-tier international accounting firms
• Strong technical (accounting/auditing standards) & interpersonal skills

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Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Responsibilities:

• Lead and execute comprehensive audits for both listed companies and SMEs, locally and internationally, from planning through to completion, consistently meeting deadlines while demonstrating reliability and strong organizational skills as a key team member.
• Develop and apply effective problem-solving skills, providing actionable recommendations to management based on thorough industry research, insightful analysis, and investigative findings.
• Show initiative and uphold a strong work ethic, coaching junior staff, sharing knowledge, and understanding how individual contributions impact team performance and outcomes.
• Understand the role of the business unit within the broader firm context, actively building internal networks, and making meaningful contributions during client meetings alongside senior team members.

Requirements:

• Min Degree or professional accounting qualifications recognised by ISCA
• Minimum 2 years’ relevant experience with large/mid-tier international accounting firms
• Proactive, committed and able to work under pressure
• Possess initiative and the ability to work independently
• Team player

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

About Us:

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About the Role:

Part of the Sales team of Business Assurance SEA (certification and training), the Country Business Developer will report to the Area Manager of Southeast Asia.

• Responsible for driving sales, developing business relationships, establishing and maintaining both sales and business development strategies to meet sales targets, and implementing marketing initiatives.
• In a proactive mode, approach targeted companies, and identify and generate business opportunities in line with DNV services portfolio.
• Develop a local network of partners (consultants, channels).
• In respect of DNV’s rules, prepare, submit, and defend added-value proposals.
• Follow up, negotiate, and conclude business contracts to achieve individual targets.
• Sustain existing customers’ loyalty, and deal with sales requests in coordination with other DNV departments.
• Take part in local communication actions (events, tradeshows, conferences, exhibitions, etc).
• In relation to the area to cover, the expectation is that the incumbent shall be ready to travel in her/his dedicated geography (~50% of the overall time to be considered on the field).

About You:

• Bachelor degree.
• 3 years minimum sales experience from another certification body or similar industry, preferred.
• Independent and able to understand the competitive landscape of the certification marker in Singapore.
• Strongly business-oriented, efficient, autonomous, and accountable, with an entrepreneurship and market developer mindset.
• Enthusiastic, dynamic, resilient, open to change, and flexible.
• Strong interpersonal relationship capability, and ability to work both remotely and with a team.
• Ability to approach and convince the decision makers by listening to their expectations, understanding their stakes and goals, and offering adapted /innovative/value-added solutions.
• Relevant years of successful experience in selling B-to-B solutions and services are needed (references to be provided).
• Owning a demonstrated experience in selling management certification and training services, combined with experience in QHSE Risk management will provide a real additional advantage to the candidate, but is not requested for this job.
• Strong verbal and written communication skills in English and local language.
• Strategic thinking.

What we Offer:

• Flexible work arrangements for better work-life balance
• Generous Paid Leaves (Annual Leave, Compassionate Leave, Parental Leave, Marriage Leave, Maternity Leave, Prolonged illness)
• Medical benefits
• Maternity Benefits
• Pension and Insurance Policies (Group Life Insurance, Salary Continuance Insurance, Worker’s Compensation for all employees, Corporate Business Travel Insurance)
• Additional Benefits (Long Service Awards, Professional Membership, Mobile Phone Reimbursement)
• Sales Incentive Scheme

*Benefits may vary based on position, tenure/contract/grade level*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Job Summary:

We are looking for an experienced medical device Design Quality Engineer to ensure that our software products meet the highest standards of quality and regulatory compliance. The ideal candidate will have a strong background in medical device regulations, risk management and preferably in in software quality assurance.

Key Responsibilities:

· Support QMS consultant on Develop and implement quality assurance processes and procedures for SaMD products.

· Conduct thorough reviews of software design and development documentation to ensure compliance with regulatory standards and company policies.

· Perform software risk management activities, including hazard analysis and risk assessments.

· Ensure all software development activities comply with relevant medical device regulations (e.g., IEC 62304, ISO 13485, FDA guidelines).

· Prepare and review documentation required for regulatory submissions and audits.

· Support internal and external audits, addressing any findings related to software quality and compliance.

· Support HSA regulatory submission activities

Qualifications:

· Bachelor’s or master’s degree in computer science, Software Engineering, Biomedical Engineering, or a related field.

· Minimum of 2 years of experience in the medical device industry, preferably in Software as medical devices.

· Experience with regulatory compliance for medical devices

· Familiarity with software validation and verification processes.

· Excellent problem-solving skills and attention to detail.

· Strong communication and teamwork abilities.

Responsibilities:

• Design (or provide guidelines) for pertinent characterization and/or qualification test plans or studies:
• Manage test execution, analyze / interpret results.
• Provide recommendations for further development or for production release / introduction.
• Formalize related internal and external (toward customers) reports and presentations
• Lead or contribute to Failure Analysis and Corrective actions definition in case of defects during Development or Production.
• Develop / optimize test capabilities according to evolving requirements of products / processes.
• Knowledge management – Expertise sharing.
• Support and ensure timely completion of qualification and failure analysis activities.
• Maintain and establish the Lab quality documentation system and lab activities database.
• Support any other special projects as specified, as and when.

Requirements:

• Degree/Diploma in Engineering/Quality Engineering/Chemistry/Materials Science.
• At least 2 years of working experience in test laboratory or manufacturing quality assurance environment. Experience in smart card manufacturing will be added advantage.
• Handling both internal and external customer request, with high interpersonal skills which permit successful management of all test and analysis requests. Independent, approachable and analytical
• Work well in highly pressurizing environment
• Analytical and Methodological skills. Rigor, integrity, independence and intellectual curiosity.
• Fluent in English, both verbal and written communication skills
• Demonstrates great maturity and holds a very high degree of integrity, confidentiality and discretion. And also with the ability to liaison and communicate with all levels of people.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore's AI efforts.

We are seeking a part time staff who can assist in data creation, evaluating the collected data’s reliability, validity, and accuracy and improving the data quality.

Duties & Responsibilities

• Assisting with translation and data creation in Burmese language so proficiency in Burmese is a must.
• Evaluating the collected data’s reliability, validity and accuracy
• Verifying data by cross-checking with other sources
• Making recommendations for improving data quality

Qualifications

• Proficiency in Burmese as well as knowledge in Burmese culture due to usage of Burmese language for data collection and creation.
• Able to commit to the project for 6 months
• A Bachelor’s degree in any discipline

Responsibilities:-

• Person in charge of the workplace on environmental regulations pertaining to the Environmental Public Health (Registration of Environmental Control Officers) Regulations 1999 Person in charge of the workplace implementation and revision of Environmental Management in the worksite
• Act as an Earth Control Measures Officer (ECMO)
• Establish, update, maintain, and implement the Environmental Management System and Environmental Impact Aspect assessment
• Conduct / Plan site environmental inspection and ensure effective implementation and continual improvement on all environmental matters. Advise occupier of the workplace or other person in charge of the workplace on environmental health problems and recommend remedies to establish a healthy working environment
• Oversee the installation of noise meters at site vicinity and monitoring of construction works noise to ensure it does not exceed the permissible noise levels throughout various stages of construction phases
• Coordinate with external pest control operator visits to carry out fumigation, mosquito oiling and rodent control measures. This is to ensure effective control on site
• Liaising with National Environment Agency & Public Utilities Board (PUB) on environmental issues and other statutory requirements of compliance by sites
• Updates on codes of practice & environmental literature and circulates information to each level of employees

Requirements:-

• Must possess Environmental Control Officer Certificate and registered with National Environmental Agency (NEA)
• Min 2 years’ relevant experience

Job description:

1. To plan, organize and monitor all activities relating to quality assurance to maintain quality standards and systems to meet customer requirements.

2. To define and control the characteristics of each part, affiliated with appropriate Inspection Plans; and make available the required facilities to verify these characteristics.

3. To oversee and approve First Article inspection procedures prior to sample submission to customers.

4. To issue material certificate to meet customer requirements.

5. To liaise with customers on matters related to quality.

6. To conduct/co-ordinate Material Review procedures to implement any Corrective/Preventive Action; and follow-up for a closure with result of satisfactory action taken.

7. To approve disposal of non-conforming items.

8. To ensure all inspections are conducted correctly.

9. To control and manage the Equipment Calibration System; setting the frequency of each calibration.

10. To report quality performance and critical discrepancy issues to General Manager.

11. To propose to General Manager an indicative rate of annual salary-increment and annual bonus of his subordinates reflected through the past year performance.

12. To approve the application of various type of Leave of his subordinates.

13. To approve petty-cash paid to his subordinates.

14. To recruit and upgrade his subordinates with relevant training programs and sue practical experiences.

15. To train subordinates in Sampling and Inspection techniques.

Experience Required:

At least 5 years experience in a Quality Control Management.

Skills required

1. Well-versed in ISO 9001:2000 requirement.

2. Quality Control System.

Qualification required

1. Mechanical/Manufacturing/Engineering Degree.

IT Exposure

1. Computer literate in MS Office.

2. Application knowledge in Autocad.

Job Description

Job Scope & Responbilities :

* Handle for full set of account

* Financial month end closing

* Coordinate and liaise with external parties like auditors, tax agents and tax authorities

* Responsible for all duties related to Human Resources,

* Monthly payroll preparation, CPF submission

* Responsible of IRAS AIS,IR8A, Corporate tax, Income tax etc.

* MOM WPOL/EPOL/ matter

* Handling other admin duties

* Perform any other ad hoc duties when required.

Job Requirements :

* Candidate must possess at least diploma or equivalent.

* Language: Bilingual in English and Chinese Mandarin (read, write and speak) as the incumbent needs to liaise with Mandarin-speaking associates in the course of work.

* At least 2 Year(s) of working experience in the related field is required for this position.

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking an experienced Quality Control Analyst with experience in pharmaceutical company/Life Science industries for a role in Singapore.

Key Responsibilities:

• Sample storage and management
• Prepare and support analytical testing
• Analytical testing and documentation
• Perform lab housekeeping activities
• Perform administrative documentation
• Comply with all HSE guidelines
• Detect and report potential accident, risks and propose solutions
• Responsible for participating in initial training and retraining

Qualifications:

• Proficient in English.
• Previous experience working in a laboratory environment in the pharmaceutical industry (quality assurance, production).
• Diploma or Bachelor's Degree graduate

This position is for permanent 12-hr night shift, 2-3-2 basis.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 12 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

DOCUMENT CONTROL ASSISTANT / DOCUMENT CONTROLLER

Responsibilities:

· To take direction from Document Control Manager

· To be able to work as a proactive team member

· Management & filing of all Project documentation (Outgoing & Incoming)

· Preparation of Document Issue Packages to meet Project stage deliverables as defined by the Project Team Leader

· Checking that all documents meet defined AEDAS standards before being transmitted, and to highlight non-compliances to team members responsible. i.e. File name & drawing nomenclature compliance (Checked against any earlier revisions).

· Maintenance of Electronic PDF in project folders reflecting:

o AEDAS “Current“ Documents (Drawings, Specifications, Reports)

o “Current” Documents from all other Consultants

o “Current” Documents from Contractors as Submission Packages documents

· Downloading, Internal distribution and eventually filing of contractor submissions

· Uploading of commented documents via Workflow

· Assistance in preparation of and updating the distribution matrix as and when required, and advising all changes as appropriate

· Production of Reports to include but not limited to;

o Incoming & Outgoing reports on a weekly basis

o Tracking registers to record receipt & return of submittals

o To maintain & manage RFI tracking lists

o To highlight to team leaders any late items not yet responded

o Other reasonable tasks as required by Doc Control Manager & Team leaders

Requirements:

· Document Control Assistant - 1 year of working experiences in Electronic Document Management System (EDMS) environments, such as Aconex, Procore & BIM360 Documents

· Document Controller - 4 years of working experiences in Electronic Document Management System (EDMS) environments, such as Aconex, Procore & BIM360 Documents

· To fully engage with the usage of Electronic Document Management System (EDMS) and any other electronic document control systems pertinent to a project.

· Illustrate a positive, proactive attitude

· Logical approach to work with a consistent attention to detail

· A full understanding of AEDAS IMS and its supporting documents

· Ability to cope with conflicting demands, to be able to proactively highlight any conflicts of priorities and suggest action plans to resolve issues

Please submit a copy of your updated CV including your current salary, expected salary and notice period to [email protected].

Job Summary:

• Industry: Healthcare
• Employment type: Permanent, full-time
• Working location: Kent Ridge

Job Responsibilities:

• Coordinate and support clinical quality and safety programmes within the organisation.
• Play an active role in identifying, coordinating and participating with relevant departments in developing quality models, standards development, design and implementation of audits and risk management activities.
• Ensure accurate data collation and compilation for various clinical quality activities including clinical performance indicators.
• Provide support to QA and Clinical Services committees and continuously seek opportunities to improve work processes and highlight areas for improvement.
• Manage incidents and serious reportable events and conduct root cause analysis.
• Demonstrate management skills necessary to work effectively with internal and external stakeholders/partners across the system and work with teams across the hospital and institutions.
• Facilitate presentation of improvement efforts and ongoing measures of clinical processes to management to enable an effective learning environment.

Job Requirements:

• Possess a bachelor's degree from a recognized institution
• At least 3 to 5 years of relevant working experience in healthcare. Working experience in medical affairs and clinical governance is preferred.
• Excellent data analysis, communication, writing and problem-solving skills
• Exceptional interpersonal and people management skills
• Positive, motivated and able to perform under pressure

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Job Summary:

• Salary Range: Up $4,200 + VB
• Working Location: Ang Mo Kio
• 5 days working day

Job Responsibilities:

• Achieve monthly and annual collections targets
• Work closely with sales and service personnel to maintain good customer credit control
• Prepare weekly/monthly/quarterly credit control reports for reporting and credit control meetings
• Investigate and resolve queries and disputes relating to billing and outstanding invoices
• Maintain accurate and up-to-date customer profiles
• Evaluate credit applications and conduct regular credit review and risk assessment
• Liaise with solicitors on legal matters pertaining to recovery of delinquent accounts
• Contribute to the team effort by performing other job-related duties as required

Requirements:

• Possess experience in SAP is a must

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia. One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

Credit Control Executive/Senior Executive

Roles & Responsibilities

• Provide effective support to ensure smooth credit control and administrative functions
• Perform credit assessment on existing/new customers, contracts and sales orders
• Monitors accounts closely to minimise credit exposure & risk
• Follow up with customers to ensure timely payment
• Handle collections for up front payment or payment to clear unpaid invoices
• Handle enquiries over telephone calls, emails, etc
• Liaise with customers, finance, operations and sales to resolve any issues that may arise
• Other ad-hoc duties as assigned by supervisor

Who we are looking for

• At least a Diploma holder or equivalent
• At least 2 years of experience in credit control / debt collection
• Good communication, interpersonal and problem-solving skills
• Ability to confidently and tactfully request for payment or work out a repayment plan with individuals/companies with unpaid dues
• Ability to work independently under pressure and multi-task in a fast-paced environment with tight deadlines

What You Will Do:

• Collaborate with top-tier game R&D teams to implement comprehensive risk management strategies, ensuring quality assurance from the design phase through to the game launch.
• Experience the gameplay design, leveraging your extensive gaming experience to provide constructive feedback aimed at elevating the user experience.
• Utilize a range of tools and methodologies to conduct thorough and meticulous game testing. Follow up on issue resolutions to ensure a seamless game launch.
• Uphold and maintain stringent standards at all times, continually striving to enhance R&D processes. This effort aims to improve team efficiency and the quality of outputs, thereby contributing to the development of first-rate products.

What We Are Looking For:

• Passion for games and extensive gaming experience, with high standards for game quality. Hardcore gamers are preferred.
• Exceptional logical thinking skills with a strong aptitude for learning; be patient, detail-oriented, accountable, and adept at identifying and resolving issues.
• Strong communication skills, coupled with the ability to drive progress and collaborate effectively within a team; ability to perform well under pressure.
• Excellent written and verbal communication skills in English and fluent oral Chinese to liaise with teams.

Bonus Points:

• Foundational knowledge in computer science and programming skills.

*This position is based in ST TPY Office.*

Job Scope

The Business Analyst is a functional expert on a specific business process as well as the applications automating these business processes.

The Business Analyst is mandated for maintenance of functional design in collaboration with:

• Business Enterprise Architect and/or Business Domain Expert when applicable
• Business key users for specific Applications (Cloud & non-Cloud)

And ensure that Applications delivered from DTIT development team or Cloud suppliers are compliant to the functional design.

Key Accountabilities:

- Ensure that the user acceptance test plan is available and published, drafted at the user requirement analysis phase and finalized at functional general documents step.

- Requests InfoSec team for conducting dynamic security test.

- Ensure user acceptance criteria systematically addressed in the IT testing scope.

- Performs user requirement analysis and creates/updates functional specifications, with the involvement of DTIT Business Domain Experts & Architects if required.

- Records new change requests and creates all related CRs required to carry out the initial request. Group change requests into master releases and ensure planning & execution.

- Classify and bring changes to CAB for validation.

- SOX/ABC governance compliancy.

- CR Analysis and impact assessment (when applicable, extended to multiple applications / cross domains impact).

- Coordinates cross-functional change request for his/her business domain.

- Data Integrity assurance.

- Ensures completeness of test cases.

- Responsible to define release content in collaboration with users.

- Executes functional tests.

- System integration test coordination for the whole end to end solution (for scope impacting multiple applications / cross domains).

- Functional incidents & problems resolution – Functional Subject Matter Expert.

- RTP requests & approval from business.

- For new releases & functionalities, ensures support training packages and training are performed, service criticalities and specificities, service level objectives and all stakeholders are identified.

- Management of PO/PR/contract setup/legal and supplier negotiation.

Requirements:

• Bachelor's degree in Electronics, computer engineering or similar
• 10 years in semiconductor field
• Expertise in software automation in semiconductor manufacturing.
• Expertise in SECS-GEM standards, Applied Material Cellworks or equivalent platform,
• Good knowledge in Advanced Process Control domain in semiconductor manufacturing.
• Skills on scanning, knowledge of equipment and tools in semiconductor manufacturing.
• English business proficiency
• Team-working, ability to work in a multi-cultural environment
• Availability for intercontinental travelling
• Ability to define and manage action plans and projects
• Microsoft office suite

Job Responsibilities:

· Support continuous improvement efforts in daily operation and operations activities.

· Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.

· Analyse and provide timely respond to customer complaints.

· Interface with Customer and Operations to ensure product transfer to manufacturing are in accordance with approved requirements.

· Review mill cert, WPS, WQT, PQR

· Communicate with customer, 3rd party, prepare ITP and etc.

· Prepare Quality performance metrics and reports.

Requirements:

· Degree in Mechanical Engineering, Quality, or equivalent.

· Minimum 3 years work experience in Quality Management System in manufacturing environment.

· Good knowledge of ASME IX, AWS D1.1, ISO 9001, API is preferred.

· Strong command of English language, both oral & writing.

· Knowledge of subsea, structure, metal working industry is preferred.

· Knowledge of risk assessment principles and methods.

· Positive & proactive attitude.

About the Role

In this role, you will be a core member of our Operations team, specifically in Aftersales. We are looking for a talented Aftersales Quality Support Coordinator to join our team.

Your Team

You will report directly to the Operations Director, and this is an independent contributor role.

What You Will Do

• Managing Distributors’ Product Failure ReportBeing the 1st contact point for distributors to report product failure on the field.
  Work with Global Quality Team to investigate quality failure related matter.
  Follow up Failure Analysis Report with Global Quality Team.
  Maintaining a good relationship with distributors’ service center to cross share technical and product knowledge.
  
• Managing RMA reportsAnalysis failure pattern from RMA for improvement of next generation product development.
  Periodical visits to distributors’ Service Centre for RMA stock count, and contributing suggestions for improvement of regional service centres.
  
• Proving feedback and constructive suggestions on product quality to the Global Quality TeamAttending Weekly Quality Improvement conference calls.
  
• Providing technical solutionsWorking closely with the Global Quality Team to enhance product knowledge and assist distributors’ service centers.

What You Need

• Proven experience in quality support coordination.
• Ability to work with distributors externally, as well as internal stakeholders globally.
• Ability to work independently and as part of a team.

What is Nice to Have

• Adaptable to ambiguity, changes and be at the forefront to lead change in both actions and behaviour.
• Ability to work independently and collaboratively in a culturally-diverse team environment, and understanding what it means to achieve success with others and through others.
• Excellent communicator and able to perform well in a matrixed organization. Proven experience in managing and influencing a network of local senior managers, managers or distributors in a cross functional team.

What Makes You Eligible

• Any offer of employment is conditioned upon the successful completion of background reference checks.

What We Offer

• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalogue.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

JOB DESCRIPTION

The Senior Marketing Executive is responsible for managing end-to-end marketing initiatives and development of creative content (online and offline) to generate awareness and drive usage of services/products for the various business units. You will also play an important role in the building of the company brand profile and achieving business objectives.

RESPONSIBILITY

• Support and deliver strategic marketing plans that drive brand awareness and business objectives.

• Manage end to end marketing campaigns/promotions and activities (including conceptualizing, creative development and implementation) to drive brand awareness and usage of products & services.

• Liaise with internal & external stakeholders to ensure end-to-end delivery of marketing campaigns in an organized and timely manner.

• Manage and develop online and offline materials to support the marketing, business development and corporate teams - brochures, step guide, and ensuring alignment to company’s brand guideline.

• Assist in the management and development of digital content for social media and other digital media. Update the effectiveness of marketing plans to management & provide actionable intuitions for improvements

• Craft and activate media campaigns to drive company’s website traffic across channels like Search Engine Optimization (SEO), social media marketing, email marketing, and content marketing.

• Analyze campaign metrics and ensures it aligns with the goals of the campaigns.

• Identify market opportunities and competitor liabilities to maximize marketing campaign ROI.

• Take the lead to negotiate and work with various partners to establish agreements that benefit both parties, boosting brand visibility and generating leads.

• Provide support to other corporate functions to promote strategic initiatives

JOB REQUIREMENT

• At least Diploma in Marketing, Communications, Business or any relevant discipline

• Minimum three (3) years of relevant marketing experience, including digital marketing

• Proficient in Social media platform and online design tool

• Strong command of written English, preferably with experience in copywriting

• Excellent interpersonal and communication skills

• Result oriented, motivation driven & able to multitask

5.5 working days

8am - 5pm (Monday to Friday)

8am - 12pm (Saturday)

Roles & Responsibilities

• Analysing documents (e.g., design, requirements, architecture, diagrams, flowcharts) to obtain an understanding of the requirements.
• Identifying the required test scenarios, test case preparation, test data preparation and document traceability matrix to ensure sufficient test coverage.
• Execute test cases and test plans to support the quality assurance activities throughout the software lifecycle.
• Defect reporting and verifying fixes.
• Participate in continuous improvement in quality of test process.
• Participate in peer reviews of test plans and cases to ensure consistency and adequate coverage.

Requirements

• IT degree with atleast 5 years of experience in Software testing
• Ability to meet the challenges associated with ensuring a project activity is completed on time, on budget and to specification and quality requirements regardless of the hurdles encountered
• Ability to think strategically, solve problems and negotiate effectively and Ability to multitask and with excellent prioritization skills
• Excellent interpersonal, presentation and pitching skills to connect with diverse audience
• Ability to coordinate test resources internally and externally
• Ability to work effectively with across levels and across the organisation