Total 20 Director/C-Level research assistant job vacancies in D12 Balestier, Serangoon, Toa Payoh

· Lead day-to-day operations

· Develop budgets and financial plans to achieve profitability goals

· Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently

· Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters

· Collaborate with marketing teams to promote company’s services and products

· Translates company's strategic plans into operational plans

· Defines KPI to monitor operational success

· Key interface with clients for the operations team and ensures clients requirements are met in a timely manner

· Develops and manages budget planning to minimise operations expenditure

· Stays up to date to technological changes within the industry

· Develops leadership training programs to increase operational effectiveness

· Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects

· Works closely with other departments

· Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company

· Assists top management in setting goals

Overview:

Our Healthcare client is seeking a dynamic and visionary Deputy Director/Assistant Director to spearhead our community health initiatives. This role offers an exciting opportunity to lead the development and execution of strategies that promote health and wellness across diverse communities.

Key Responsibilities:

• Innovative Strategy Development: Craft and implement cutting-edge strategies and frameworks for community health programs that drive real, measurable outcomes.
• Empowerment & Engagement: Design and roll out plans that empower communities to take proactive control of their health. Cultivate a vibrant culture focused on preventive care and healthy living.
• Strategic Partnerships: Forge and nurture strategic partnerships with grassroots organisations, social service agencies, and healthcare providers to enhance integrated care and improve overall population health.
• Leadership Excellence: Inspire and guide a talented team, ensuring they have the resources and support needed to thrive. Promote a collaborative and high-performance work environment.
• Impactful Initiatives: Develop and oversee initiatives that make a tangible difference in community health and integrated care, leveraging your expertise to drive success.

What We’re Looking For:

• Bachelor’s Degree in healthcare or business-related fields.
• A minimum of 10 years of relevant experience in healthcare, strategic planning, and partnership development, with at least 5 years in a leadership capacity.
• Proven strategic thinker with a track record of successful planning and execution.
• Exceptional writing, interpersonal, and communication skills.

For candidates with more working experience, they may be considered for more senior position

If you are ready to take on a challenging yet rewarding role in clinical operations, we want to hear from you! Please send your resume in Microsoft Word format by clicking “Quick Apply.”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Overview:

Our Healthcare client is seeking a dynamic and visionary Deputy Director/Assistant Director to spearhead our community health initiatives. This role offers an exciting opportunity to lead the development and execution of strategies that promote health and wellness across diverse communities.

Key Responsibilities:

• Innovative Strategy Development: Craft and implement cutting-edge strategies and frameworks for community health programs that drive real, measurable outcomes.
• Empowerment & Engagement: Design and roll out plans that empower communities to take proactive control of their health. Cultivate a vibrant culture focused on preventive care and healthy living.
• Strategic Partnerships: Forge and nurture strategic partnerships with grassroots organisations, social service agencies, and healthcare providers to enhance integrated care and improve overall population health.
• Leadership Excellence: Inspire and guide a talented team, ensuring they have the resources and support needed to thrive. Promote a collaborative and high-performance work environment.
• Impactful Initiatives: Develop and oversee initiatives that make a tangible difference in community health and integrated care, leveraging your expertise to drive success.

What We’re Looking For:

• Bachelor’s Degree in healthcare or business-related fields.
• A minimum of 10 years of relevant experience in healthcare, strategic planning, and partnership development, with at least 5 years in a leadership capacity.
• Proven strategic thinker with a track record of successful planning and execution.
• Exceptional writing, interpersonal, and communication skills.

For candidates with more working experience, they may be considered for more senior position

If you are ready to take on a challenging yet rewarding role in clinical operations, we want to hear from you! Please send your resume in Microsoft Word format by clicking “Quick Apply.”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

Job Summary:

The Director of Catering Sales is responsible for the operations and results of the Catering Sales department. This includes strategizing and leading the Catering Sales Team to achieve the budgeted revenue goals. Leading the team to provide our guests with specialized and personalized service for events and group accommodation management with responsibilities revolving around ensuring a smooth transition Pre-Sales to Post Event Phase. This can be achieved through effective account management and precise communication of event details to the Banquet Operations team. In addition, one of the key deliverables is to ensure optimum level of profitability achieved.

Job Responsibilities:

1. Meet or exceed individual and group catering sales target set by the management

2. Work closely with the Director of Sales & Marketing and Director of Sales in evaluating current and potential markets/trends, coordinate all activities to maintain and increase revenue through added business volume, maximizing the potential of function space and higher rates.

3. Maximize sales and upselling/cross-selling opportunities through soliciting new catering accounts and maintaining relationship with existing accounts

4. Building Successful Relationships that Generate Sales Opportunities (both internal and external)

5. Managing Sales Activities for the catering sales team (including sales calls, site inspection, telemarketing, generating proposals, agreements and follow up action)

6. To assist in the development and implementation of the annual business plan, by providing market and client feedback

7. Collaborate and communicate with the relevant departments to meet guests' requirements and to ensure high level of customer satisfaction is achieved

8. Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing

9. Drive Marriott Bonvoy membership to achieve the overall hotel goal

10. Participate in any trade events and projects being assigned on ad-hoc basis

Responsibilities:

• Oversee full spectrum of HR such as manpower planning, recruitment, salary administration, compensation & benefits, performance management, learning & development, employee relations/engagement
• Develop and implement HR strategies and initiatives; HR policies and procedures aligned with the overall organisation strategy
• Assess training needs and oversee learning and development of employees
• Anticipate and provide consultative advice in addressing employee and organisational needs, which include manpower planning, recruitment, performance management, compensation, benefits, career development and exit management
• Drive strategies and deliver initiatives to enhance employee engagement in CCF, playing a key role in the design, review and implementation of OD initiatives which may include organisational climate survey, work-life initiatives, dialogue sessions, focus group discussions and corporate events
• Manage stakeholders’ relations such as the Board and HR Committee

Requirements:

• Degree in Human Resource or equivalent
• At least 5-8 years of relevant managerial experience
• Experience working in non-profitable organization would be an advantage
• Excellent communication and interpersonal skills
• Committed, self-motivated, meticulous and able to multi-task

Job Description & Requirements

-assist Director to coordinate and plan for business trips

-represent Director at certain business appointments

-coordinate and taking minutes during meetings

-assist in planning, coordinating and monitoring the execution of plans

-prepare claims, business purchases and expenses items

-assist in providing vocational and product training internally & Externally

-recruit and conduct basic interview for company HR requirements

-occasional personal errands

-Class 3 License

-Ability to travel occasionally

-Independent, Fast Learner, Responsible

-Able to handle sense of authority and have sense of leadership

Salary negotiable based on experience and ability of candidate.

The OPPORTUNITY

The Client Success team is seeking a highly motivated and experienced Assistant Account Director, Client Success to join our team. The ideal candidate will be responsible for building and maintaining strong relationships

with our clients, ensuring their satisfaction, and driving growth opportunities within existing accounts. An overall, a dynamic contributor towards a successful Client Success management will lead to the achievement of the

financial goals and growth for the Corporate Business Units.

The WORK

Client Relationship Management

• Develop and nurture relationships with key clients, serving as the main point of contact.
• Understand client needs and objectives to deliver tailored solutions and exceed expectations.
• Conduct regular check-ins and status meetings to ensure client satisfaction and address any concerns.

Account Growth

• Identify upsell and cross-sell opportunities within existing accounts to drive revenue growth.
• Collaborate with the sales team to expand service offerings and explore new business opportunities.

Strategic Planning

• Develop and implement strategic account plans to achieve client objectives and company goals.
• Work closely with clients to understand their business challenges and provide strategic recommendations.

Communication and Collaboration

• Effectively communicate client goals and expectations internally to ensure successful project delivery.
• Collaborate with cross-functional teams, including sales, marketing, and product development, to achieve client success.

Client Advocacy

• Serve as a client advocate within the organization, ensuring that their needs are understood and addressed.
• Gather client feedback and insights to contribute to product/service enhancements.

THE HIVE

• The role reports to Director, Corporate Client Success
• Working asynchronously with the corporate ecosystem, Creative, Strategy & Innovation, Experiential Team.

THE MUST HAVE

• Excellent communication skills, good team player and excellent interpersonal skills to deal with clients.
• Great client mindset, proactive disposition with strong negotiation and problem-solving skills
• Leadership skills, ability to lead and inspire a team of client success professionals.
• Capability to seat clear vision and goals for the client success department.
• Client Centric approach with strong focus on understanding & meeting the needs of clients.
• Maintaining a commitment to building long term positive relationships with clients.
• Stellar communication & written skills with ability to effectively convey complex information to clients and internal teams.
• Proactive problem-solving skills to address client challenges and the capacity to think creatively to find innovative solutions.
• Goal oriented with a focus on achieving client satisfaction and revenue growth & ability to track and measure key performance indicators.
• Collaboration and teamwork skills to work with cross-functional teams.
• A team player who can foster a positive and cooperative work environment. Flexibility to adapt to changing client needs and industry trends. Willingness to embrace new technologies and methodologies.
• Empathetic approach towards understanding client concerns and needs. Ability to put oneself in the client's shoes to provide personalized solutions. Strong negotiation skills to handle contracts, upsells, and renewals and ability to find mutually beneficial solutions during discussions.

THE GOOD TO HAVE

• Good knowledge of technology systems and processes including web development, digital solutions, virtual presentations, and hybrid experiences.
• Proficient in workplace apps, office 365 or relevant digital tools to deliver winning proposals.
• Data-driven mindset with the ability to analyse client success metrics & utilization of data to make informed decisions and recommendations.
• Willingness to mentor and develop junior team members and commitment to the professional growth of the client success team.

THE PERKS

MCI Group Asia Pacific Singapore offers benefit as below:

• Annual Leave & Birthday Leave
• Employer paid business Travel Insurance, Medical Unlimited Whitecoat, Dental or Vision reimbursements
• Employer paid Group Hospital & Surgical, Outpatient Clinical, Outpatient Specialist & Personal Accident

• Comprehensive internal Learning & Development portal and opportunities for external courses

Potential candidates must be authorized to work in Singapore for any employer without sponsorship. www.wearemci.com

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!

Overview:

Our healthcare client is seeking for a Senior Manager/Assistant Director to lead transformation efforts, coordinating stakeholders, ensuring timely project delivery, and contributing to national healthcare initiatives.

Job Requirement:
Project Management:

• Collaborate with National University Health System (NUHS) Project Management Office (PMO) to enhance Change Request processes.
• Provide advisory and support for departmental initiatives.
• Ensure adequate funding and resources are allocated in work plans.
  

Information Technology (IT) Project Management:

• Coordinate with workstream and project leads to report on project status.
• Manage interdependencies and clear roadblocks among support workstreams (e.g., Biomedical Engineering) and project leads.
• Develop and maintain project dashboard for tracking objectives and timelines.
  

IT Budgeting:

• Collaborate with Department Information Technology (IT) Single Points of Contact (SPOCs) to plan departmental IT budgets.
• Monitor and track IT budget utilization.
• Support ad-hoc IT budget requests and assist with Change Requests.
  

Cluster Managed Systems (CMS):

• Ensure CMS security compliance with prevailing IT security policies and standards.
• Manage and mitigate system/devices risks.
• Drive for compliance with various stakeholders to achieve compliance through audit.
  

User Access Management & Governance:

• Lead data compliance efforts and ensure National University Hospital (NUH) data compliance.
• Establish, review, and audit user access policies and procedures.
• Conduct IT audits as required (Routine/Ad Hoc).
  

Provide Support to Chief Medical Information Officer (CMIO):

• Assist with ad-hoc requests/initiatives from CMIO.
  

Job Requirements:

• Bachelor's degree in any discipline.
• Minimum 15 years of work experience.
• Previous experience in healthcare, business analysis, project coordination, communications, or change management is advantageous.
• Ability to drive strategy from design to deployment.
• Strong project management skills with experience leading cross-functional teams.
• Ability to engage effectively with various level of stakeholder

HOW TO APPLY:

If you meet these requirements and are ready to make a significant impact, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Overview:

Our healthcare client is looking for Assistant Director, Contact Centre to be responsible for the overall performance of the Contact Centre. You will drive change, and work with the Head on operational strategies, capacity planning, cost/benefit analysis and performance reviews.

Job Description:

• Oversee Contact Centre operations for 24/7 system readiness
• Ensure staff deliver timely and professional responses across all channels
• Optimize resource allocation to manage inquiries effectively
• Monitor processes with performance indicators and conduct trend analysis
• Facilitate information dissemination, issue escalation, and resolution
• Collaborate with stakeholders to improve service levels
• Provide leadership, motivation, guidance, and training to staff
• Develop individual development plans for staff training and skill enhancement
• Foster open communication between staff and management
• Support recruitment and retention efforts
• Lead quality improvement projects
• Drive changes to workflows and processes to enhance service standards

Requirements:

• A recognised Degree in any discipline
• At least 8 years’ experience in Healthcare / Contact Centre
• Possess strong interpersonal and communication skills with track record of strong working relationship at various levels
• Able to multi-task and work in a stressful environment
• Proficient in MS Office applications

HOW TO APPLY:

If you are interested in the role, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

We are looking for an Application Performance monitoring (APM) lead to help in the services (people, process and tools) and to address the many variables that can impact an application’s performance and assist support teams to determine root cause of application performance from coding errors to database slowdowns to hosting or network performance issues that can degrade application performance.

· Manage multiple work streams and drive onboarding, operate and optimize the selected application systems solution to monitor, respond and recover application service.

· Collaborate with team members to ensure successful onboarding, adoption and maintenance of the tools

· Work with Level 2/3 application support teams to use monitoring tools to uncover the backend dependencies for mission critical applications and make sure that they are instrumented appropriately

· Develop/build dashboards to show the overall health of a complex application and other accompanying dashboards to show the health of dependent systems

· Work with incident, problem and change managers to implement requirements for APM.

· Work with project team, finance and institution on cost recovery model for KTLO activities

· Manage and present KPI reports to senior management

· Ad-hoc tasks in areas such as audits, risk management, impact assessment and disaster recovery activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 10-15 yrs of Technical / Application experience

• Proven client engagement experience / vendor management experience

• Proven track record of leading multiple technology teams comprising of application and technology related domains to meet Service Operations SLA, KPIs

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Reporting to Director, Mental Health & Counselling Services (MHCS), the role will :

a. Strategy:

• Support the Senior Management Team in formulating short, medium and long-term strategies, action plans and targets in line with the mandate of MHCS.
• Operationalise our strategy mission and strategy through the provision of MHCS and ensuring these services operate on sound sector and professional principles.
• Analyse financial viability and cost structure of respective service teams. Put in place appropriate measures to monitor costs in relation to operations and provision of services.
• Monitor changes in policies and the evolving environment so as to take appropriate measures to strengthen our relevance and presence in the sector.
• Acquire understanding on the spectrum of clients Care Corner serves (i.e. Children & Youth, Families and Seniors), in order to build mental health and counselling capabilities and competencies related to these specific client groups.

b. Business Development:

• Review potential business models for all service teams including hotline/helpline and secure business partnerships and funding its growth.
• Strengthen the partnerships and business models in the MOH related sectors, in addition to existing funding models.
• Review the service model and map and lead in service a re-design, ensuring relevancy and currency of the services primed for the next five years.

c. Direct Management:

• Plan organisational activities and directs them to achieve targets and standards for operational performance, quality and governance adherence.
• Plan, oversee and manage the implementation of the mental health and counselling services alongside fellow leaders.
• Ensure the accurate and timely submission of reports required by our stakeholders, including government agencies and funders.
• Prepare and monitor the financial budget for the operations of the respective programmes and services.
• Prepare for management meetings such as the Service Review meetings and the Programme and Services Sub-Committee meetings.

d. People Management:

• Responsible for the recruitment, selection, performance reviews, appraisal and development of the staff team.
• Provide coaching and mentoring for Managers/Programme Leads and selected senior staff in the area of personal effectiveness, leadership and business cum operational management.
• Provide various feedback communication systems between management and staff so as to inculcate coherence and team spirit.

e. External and Public Relations:

• Engage and enhance relations with funders and stakeholders (e.g. NCSS, MSF, MOH and its related institutions eg AIC, IMH, restructured hospitals, foundations etc).
• Network and collaborate with Social Service Agencies (SSAs), General Practitioners (GPs) and community partners, etc in the region to enhance service provision for agency clients, secure resources to ensure effective delivery of programmes/services and contribute towards service development and sector presence.
• Serve as a representative of Care Corner to our stakeholders and partners, and where appropriate, participate in internal or external working groups, task forces, panels and committees.

Requirements:

• Masters in Social Work/Counselling/Business Administration & related discipline.
• 6-8 years' experience preferably in social service sector
• At least 3 years' experience in a Managerial capacity in a social service unit/centre with staff strength of at least 30.
• Demonstrated service leadership and effective strategic thinking and decision-making capabilities in current or previous roles.
• Able to influence and develop rapport with ease across a broad range of stakeholders (public, private and third sector) and communicate with clarity, conviction and confidence.
• Able to engage stakeholders with corporate and community partners, fostering trust and alignment.
• Create a learning environment that ensures people development and career growth.
• Preferably with experience in driving technology projects (enhancing service delivery and productivity) and successfully led application for new funding of at least $0.5milllion.

Masters in Social Work/Counselling/Business Administration & related discipline.

Thank you for your application. We regret that only shortlisted candidates will be notified.

Role and Responsibilities

· Responsible for the day-to-day operation.

· Provide leadership in resolution of complex and high-priority service issues, as escalated from internal or external partners, to effectively ensure prompt and accurate resolution and client satisfaction.

· Serve as lead resource for internal partners on customer service specific projects and initiatives.

· Incorporate enterprise or departmental objectives to team objectives to ensure alignment and engagement in key priorities.

· Direct staff to ensure overall client satisfaction and appropriate level of service delivery.

· Manage and lead a team responsible for the operation and maintenance of AWS analytics platform services.

· Develop, administer and monitor Service Level Agreements (SLAs) with appropriate business partners.

· Oversee the deployment, configuration, and monitoring of AWS analytics services, such as Amazon Redshift, Amazon EMR, Amazon QuickSight, etc.

· Ensure the availability, scalability, and performance of AWS resources used for analytics, including managing cloud-based infrastructure.

· Ensure data security and compliance with industry standards and regulations (e.g., HIMS & IM8) by implementing security best practices and auditing processes.

· Maintain documentation for configurations, processes, and procedures related to the analytics platforms.

· Develop and implement strategies to optimize costs related to AWS analytics services, monitoring usage, and managing budgets effectively.

· Stay updated on AWS analytics service updates and industry trends, and implement improvements to enhance the platform's capabilities and efficiency.

Requirements / Qualifications

· Degree in Computer Science, Computer Engineering or equivalent practical experience.

· At least 8 years’ experience in the IT industry, with minimum of 4 years of working experience in application maintenance/operations support.

· Well-versed with ITIL processes, with good/concrete working experience under ITIL best practises.

· AWS Expertise: In-depth knowledge and experience with AWS analytics services, including Redshift, EMR, QuickSight, Lambda, Glue, etc.

· Management Skills: Proven experience in managing and leading technical teams, including setting priorities, mentoring, and performance evaluation.

· Infrastructure as Code (IaC): Familiarity with Infrastructure as Code tools (e.g., Terraform, CloudFormation) for managing AWS resources.

· Security and Compliance: Understanding of cloud security best practices and compliance requirements.

· Cost Management: Ability to optimize costs and manage AWS budgets effectively.

· Database and Data Warehousing: Knowledge of database management systems, data warehousing concepts, and SQL.

· Monitoring and Troubleshooting: Proficiency in monitoring tools (e.g., CloudWatch) and troubleshooting issues in AWS environments.

· Communication Skills: Excellent communication and collaboration skills to work effectively with cross-functional teams.

· Certifications: AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) are a plus.

· Continuous Learning: Willingness to stay updated on AWS services, best practices, and industry trends.

Critical Work Functions and Key Tasks

· Manage day-to-day activities in the Program Management Office for Warehousing and related Logistics projects.

· Analyze business supply chain and/or warehouse requirements to formulate project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.

· Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.

· Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility / manpower / system readiness.

· Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.

· Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, sign-offs and ensure closure.

· Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.

· Organize PMO teams to support training needs and related to project management standards and project monitoring

· Support program/project audits

Requirements / Qualifications:

· Degree holder with 7-10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experience in Logistics/Supply Chain. Other disciplines with experiences in logistics operations management preferable in 3rd party logistics, distribution or manufacturing environment will be considered.

· Minimum 2 years warehousing experience with knowledge of at least one warehouse management system (WMS)

· Working knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.

· Programme management experience; preferably in managing programs in a large-sized organization operating in a highly complex environment.

· Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.

· Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

· Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.

· Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

· Proficient in Microsoft Office Excel, MS SharePoint and Tableau will be an advantage.

Competencies:

· Ability to manage multiple project activities at the one time and excellent prioritization skills.

· Excellent professional written and verbal communication skills, plus effective interpersonal skills.

· Analytical and strong in mathematics

· Driven, result-oriented and independent

· Good communication skills, both written and spoken

· Self motivated

· Attention to details

We are looking for an Application Performance monitoring (APM) lead to help in the services (people, process and tools) and to address the many variables that can impact an application’s performance and assist support teams to determine root cause of application performance from coding errors to database slowdowns to hosting or network performance issues that can degrade application performance.

· Manage multiple work streams and drive onboarding, operate and optimize the selected application systems solution to monitor, respond and recover application service.

· Collaborate with team members to ensure successful onboarding, adoption and maintenance of the tools

· Work with Level 2/3 application support teams to use monitoring tools to uncover the backend dependencies for mission critical applications and make sure that they are instrumented appropriately

· Develop/build dashboards to show the overall health of a complex application and other accompanying dashboards to show the health of dependent systems

· Work with incident, problem and change managers to implement requirements for APM.

· Work with project team, finance and institution on cost recovery model for KTLO activities

· Manage and present KPI reports to senior management

· Ad-hoc tasks in areas such as audits, risk management, impact assessment and disaster recovery activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 10-15 yrs of Technical / Application experience

• Proven client engagement experience / vendor management experience

• Proven track record of leading multiple technology teams comprising of application and technology related domains to meet Service Operations SLA, KPIs

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Lead cyber security policies and control libraries development while facilitating engagement and collaboration with various stakeholders in public healthcare sector.

• Be the vocal voice for the team from a cyber security perspective when evaluating stakeholders’ requirements, expectation, and interaction.

• Facilitate the engagement and alignment with both Synapxe and MOHH entities’ stakeholders including but not limited to CIOs, CISOs and other functional leaders.

• Support the roll out of campaigns on policies and control libraries.

• Lead the evaluation and revision of policies in a systematic and periodic interval.

• Evaluate emerging technologies, trends, and changes regulations.

• Maintain effective working relationships with peers, stakeholders, and regulators to seamlessly integrate the policy adherence into the overall strategic objectives and activities of the sector.

• Demonstrate your domain expertise; you are expected to further your own knowledge and improve productivity of your colleagues with activities such as creating learning content, presenting, and supporting a continuous learning culture.

• Bachelor’s degree in computer science or STEM Majors (Science, Technology, Engineering and Math) with over 14 years of experience.

• Recognized industry leading certifications in relevant areas such as CISM, CRISC, CISSP, and GIAC certifications.

• Good working experience in policy, standard and guideline developments in cyber security and technology risk domain

• Solid technical writing and attention to details.

• Good working knowledge on well-recognized frameworks & standards such as IM8, NIST CSF, COBIT5/2019, and ISO27000 series

• Command a good understanding and experience in cyber security, risk management, and compliance concepts and processes.

• Ability to consult and influence stakeholders on alignment of outcomes and desired technical solutions.

• Working knowledge of balancing security and business needs

• Experience sustaining operational stability through various life cycle phases.

• Able to lead early-stage customer interactions on cybersecurity design.

• Provide guidance to National Electronic Health Record (NEHR) project team in ensuring that NEHR system complies with security policies (IM8) and the relevant legal and regulatory frameworks (such as PDPA or Cybersecurity Act) throughout the product lifecycle
• Perform adequate risk management, including identification, assessment and provide treatment of security risks associated with NEHR. Risk assessment has to be performed in accordance with IM8 Risk Management Methodology framework
• Provide guidance to vulnerability assessments, source code review and penetration tests of NEHR system so that remediation actions can be undertaken by NEHR project team within the agreed timelines
• Provide security consulting and advisory to NEHR project team
• Review RFP proposal compliance with security requirements
• Review architecture design developed by Enterprise/Solution/Security Architect
• Perform cybersecurity assurance activities across the different stages of SDLC
• Perform independent assessments of the technical security controls implemented within the projects/systems to determine the overall effectiveness of the controlsDegree in Computer Science, Information Systems, Engineering or equivalent
• At least 10 years of IT security experience in areas of security governance, risk management, application security design, security project management or security operation
• Strong risk management and risk articulation skills
• Professional security certification is preferable, such as CISSP, CISM, CISA or other similar security certifications
• Self-motivated with the ability to work independently and as a team member with minimal direction
• Strong interpersonal and stakeholder management skills
• Good written and communication skills

The incumbent will manage the day-to-day operations and maintenance of the campus, including all aspects of building, workplace safety and fire safety, as well as improvement projects which entail feasibility studies, budgeting, project management, procurement, regulatory compliance and design review, quality assurance and timely delivery for successful handover.

The incumbent will plan and drive initiatives to enhance effectiveness and efficiency of divisional policies, systems and processes to support the operations and services of the institution in its current campuses and the new Campus.

Key Responsibilities

• Develop, review and update EHS policies and related documents in the safety management system. Formulate and administer comprehensive Risk Management and review safe work procedures.
• Enforce safety rules & regulations to ensure good and safe work environment. Conduct regular safety inspections, recommend control measures, monitor and improve WSH performance.
• Conduct monthly safety committee meetings, coordinate and organise campaigns, trainings and WSH activities to enhance safety awareness and knowledge.
• Conduct incident and accident investigations and recommend corrective / preventive actions.
• Advise the division on matters pertaining to EHS issues and the application of licenses and liaise with the relevant authority for license and permit issues.
• Conduct and coordinate fire drills and the formation of CERTs and obtain Fire Certificate in compliance to Fire Safety Act & Regulation.
• Audit, inspect and test all fire alarm and protection systems to ensure compliance to Fire Safety Act & Regulation.
• Collate and prepare WSH reports for reporting and presentation to the HOD.
• Develop, implement, review, update emergency preparedness & response programs and procedures to protect lives and organisation assets.
• Responsible for all aspects of facility management and maintenance activities, addition/alterations, upgrading/refurbishment works to the estate that includes building services, Mechanical & Electrical (M&E) systems, security system, housekeeping, security services, horticultural, general logistics and regulatory requirements.
• Manage service providers deployed at the estate and ensure they maintain appropriate quality standards, adhere to maintenance work order executions, preventive maintenance compliance, timely delivery, facility resource management and inventory control.
• Ensure that service providers carry out works with the necessary risk assessments and safety work procedures in place to manage works and project risks.
• Obtain stakeholders’ requirements to plan and review space programme for the development of campus, buildings and facilities to support the institution’s academic, administrative and student activities.
• Any other duties as assigned from time to time.

Job Requirements

• MOM registered WSH Officer and qualified Fire Safety Manager
• Minimum 10 years of relevant working experience as a WSHO and FSM, preferably in the tertiary education environment with recognised Degree / Diploma, preferably occupational safety and/or environmental health or related fields.
• Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
• Possess ISO and OHSAS knowledge and implementation. Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001) will be significantly favoured
• Proven track record in managing functions such as policy, planning and project management
• Self-driven, resourceful team player with good analytical, communication, writing and interpersonal and change management skills.
• Proficiency in MS Office applications, relevant Singapore Standards, Codes of Practices, and regulatory guidelines.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic- 22S1412 • Reg No-R1440770 •

We are hiring an Assistant director for our data protection team who will be driving the development and implementation of data protection policies and processes, to ensure Synapxe's compliance with the Healthcare Instruction Manual(HIM) and regulatory requirements such as the PDPA

Roles and Responsibilities

· Ensure organisation's compliance to the PDPA and data protection policies which includes the development and maintenance of the Data Security Maintenance Plan (DSMP)

· Provide updates on data protection compliance to senior management

· Monitor the handling of personal data across the organisation

· Oversee the maintenance of records required to demonstrate data protection compliance

· Develop and conduct Data Protection Impact Assessments (DPIA) to identify, assess and address the risks

· Propose measures to manage risks associated with the collection, use, disclosure and storage of personal data

· Manage and report any breaches according to the organisation's data breach management process including incident response, notifications of affected individuals, investigations and closure

· Drive awareness of PDPA and Data Protection requirements in the organisation including the development training programmes to foster a strong data protection culture

· Provide advisory services on data protection issues, including specific data-related products and projects and contractual obligations (alongside the Legal team)

· Act as the organisation's key point of contact with the PDPA regulatory authorities and to data subjects when exercising their individual data rights

Requirements

· University degree in Business, Computer Science, Engineering or equivalent

· At least 10 years of data protecion experience

· Proficient in MS Office applications

· Good interpersonal and communication and written skills

· Knowledge in enterprise risk, IT security operation, IT incident management, project management, legal, compliance, and IT audit is an advantage

· Fundamentals of PDPA/CIPP/CIPM/CIPT or other relevant certification

Job Summary:

• Salary up to $11,000
• Working Location: North
• 5 days working day

Job Responsibilities:

• Lead the ERM Team to maintain enterprise risk management framework and policies
• Develop enterprise risk management database
• Guide respective departments to identify key risk factors and opportunities
• Maintain an enterprise risk monitoring process and get buy-in
• Work with hospital stakeholders / departments in development of policies and procedures, and implementing improvements
• Conduct staff training in areas of identifying and monitoring risks
• Manage enterprise risks and identify opportunities
• Serve as a subject matter expert resource and provide guidance to the various stakeholders / departments in the area of ERM
• Provide oversight and coordination on insurance matters including working with insurance brokers, point of contact in event reporting
• To coordinate Internal Audit functions
• Project:
• Set up a structure for Control-Self-Assessments (CSA) at an organization level
• Assess and conduct the necessary compliance reviews to support improvements identified during internal or external audits and on CSAs
• Secondary Duties
• Participate actively in Improvement/IT/Operations Projects or any initiatives organized by Hospital or Cluster
• Finance and PBS POC for Business Continuity Planning

Requirements:

• Healthcare experience is highly preferred
• Proficient with Microsoft office applications and ERM systems

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

• Industry: F&B
• Location: Kaki Bukit

Responsible for all aspects of the central kitchen & logistics operations:

· Overseas all aspects of the central kitchen & logistics operations.

· Monitors central kitchen & logistics operations to ensure cost-effective, reliable, waste control and compliant with all applicable laws and regulations.

· Develops and implements strategies to ensure that critical processes run effectively, improve efficiency and achieve organizational goals.

· Heads the central kitchen & logistics departments by ensuring all subordinates are in line and performing according to the departments’ mandate and SOPs, including but not limited to food safety and hygiene.

· Manages suppliers, customers (internal & external) & cross department relationships (e.g. Quality Assurance, Procurement, all local and overseas outlets, etc).

· Collaborate with internal stakeholders to ensure accurate forecasting and planning of materials and products.

· Monitors the performance of suppliers and vendors and take corrective action when necessary.

· Utilizes data monitoring and analytics to evaluate past performance and trends and forecast inventory and distribution requirements.

· Ensures timely and correct communication to suppliers, external and internal customers to facilitate timely delivery.

· Supervises staff to ensure product specifications, expectations, high-quality products, operations and service provision are reached.

· Responsible to manage, monitor and analyze inventory levels, inventory movement, cost, production, delivery and quality and ensure timely delivery of materials and products.

· Identify areas of improvement for central kitchen and logistics operations

· Manage, monitor and appraise staff performance and provide feedback to improve productivity. Work closely with direct superior to achieve objectives and results

Requirements:

· Degree in supply chain/management/production or related field.

· Proven experience and at least 5 years’ experience in similar role.

· High level of organizational, problem-solving, communication (verbal & written), conflict management skills.

· Business management and development experience.

· Knowledge of all aspects of central kitchen and logistics operations, including but not limited to planning, scheduling, forecasting, inventory, warehousing, and transportation.

· Able to work well with internal & external stakeholders.

· Meticulous and has a high level of attention to detail.

· Self-driven & self-starter.

· Strong computer skills (Microsoft Office: Word, Excel, PowerPoint, Outlook).

· Possess leadership abilities and able to effectively manage and motivate staff.

· Must have knowledge of the SAP system

EA License Number: 18C9289 | Registration Number: R22106136

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data