Total 5,035 service centre manager job vacancies in D22 Jurong, Jurong Island, Tuas

Piinacle Servovalve Services Pte Ltd.,

Piinacle Servovalve Services is a Joint Venture between Piinacle Pte Ltd.,(www.piinacle.com.sg) and Servovalve Srl Italy(www.servovalve.it) for Industrial automation and services. It’s a new start up company set up at 5 Pioneer Sector Lane, S628323. We would like to invite applications from Singaporeans and PR who would be able to contribute for the growth of the company, the following positions is up for grabs and we plan to recruit ASAP.

Sales Engineer/Manager:

Experience in Oil and Gas markets in the region and Singapore with Offshore and Onshore customers and with an experience of selling products and services for the last 5 years with an ability to convince the customers for solutions and implementing the solutions and executing them.

Quote to cash.

Experiences in Valves and Actuators are preferred.

Strong technical understanding of flair to meet customers and resolve issues.

Ability to co-ordinate with the Application Engineers, and Suppliers in Europe and Asia.

• Basic salary up to $6,000
• Working Days: Monday to Friday
• Working Hours: 8.30am to 6pm
• Location: Jurong East (Walking distance from MRT station)

Job Responsibilities:

• Explore new potential customers and maintain good relationships with existing customers.
• Conduct thorough research on tender requirements and incorporate them into the digital marketing approach
• Work with operation teams to prepare and formulate business proposals and solutions.
• Provide digital marketing support in the creation of compelling proposals.
• Ensure tender submission within tight dateline

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Lee Rong Qian

Registration Number: R23115297

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Info:

• Basic: $4000 - $5000 + AWS & VB + Transport Allowance
• Working Hour: 5 Days (Including Weekend), 9am - 6pm
• Location: Macpherson MRT

Job Scope:

• Responsible for managing and leading a given district, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience
• Oversee, coach and direct activities of Shop-in-charge person (eg. Store Managers) in the achievement of business objectives and efficient & effective store operations

Key Performance Indicators (KPIs):

• Execute retail operating procedures policies and control while ensuring retail excellence
• Achieve compliance with given statutory and corporate affairs requirements as appropriate
• Assist in executing promotion/marketing plans and opportunities to deliver sales and profitability targets
• Ensure delivery of 100% customer satisfaction
• Achieve district target set by the Management
• Ensure overall stock loss is maintained below 0.5%
• Achieve and conversion metrics as per Company benchmark

General Duities:

• Ensure consistency and compliance of operating and service standards, policies, and procedures
• Ensure high standards of store operations are met at all times, providing consumers with high-quality shopping and brand experience
• Work closely with Merchandising Team in stock allocation and planning
• Achieve an overall stock turn as per company target
• Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape, and store formats
• Loss prevention a key operational discipline
• Managing all outlets budgets and ensuring that each store operates within the budget
• Monitoring each store's P&L reports
• Addressing operational problems that arise

Specific Duties:

1. Marketing and Visual Merchandising:

• Ensure Retail Marketing plans are executed seasonally – aligned with brand marketing plans
• Work in accordance with Regional and Local VM standards and execute the look-and-feel of the store as pre-agreed

2. Store Visits:

• Ensure store visits are done consistently and take corrective measures if needed for business growth
• Prepare store visit checklist reports for weekly review with the Retail / Store Operations Manager

3. Expenses Control:

• Prepare and monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives

4. Leadership - Proposing Decisions and Actions:

• Develop a team of Store Managers / Trainee Managers capable of executing store sales & marketing strategies and meeting financial objectives
• Build succession plan through effective hiring, development, training and staff retention program.
• Support and guide direct reports in solving cross-functions and people-related issues
• Any other ad hoc duties assigned

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Felcia Ang Zhi Yun | EA Personnel No.: R22109905

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings
• Planning and overseeing new marketing initiatives
• Increasing the value of current customers while attracting new ones
• Finding and developing new markets and improving sales
• Conducting competitors analysis and develop business strategies and plans
• Developing quotes and proposals for clients
• Developing goals for the development team and business growth and ensuring they are met

Requirements

• Excellent interpersonal and communication skills
• Able to work independently and as a team
• Good working attitude, highly motivated and result oriented
• Candidates with brand strategy and digital marketing background will be a bonus
• Degree in Business or any relevant

JOB DESCRIPTION

• Assist leadership team to identify, develop and execute against key strategic priorities for Keppel and support the Transformation journey
• Work collaboratively alongside key management teams across various segments to formulate action plans and key performance indicators to track strategic goals
• Lead primary/secondary research and analysis to identify opportunities and risks, and support strategy development and transformation efforts
• Understand key issues and business drivers across opportunities, and contribute towards thought leadership on value capture for Keppel
• Project manage key initiatives and programs that achieve Keppel’s targets
• Support Board and senior management in investment and key decision-making forums

JOB REQUIREMENTS

• Strong analytical mind with good business acumen, highly numerate with financial and accounting knowledge preferred
• Ability to see the ‘big picture’, balancing strategic thinking but practical business acumen
• Good interpersonal and people skills with prior experience working with senior leadership and management team
• Goal and task-orientated; enjoys problem solving
• Excellent written and verbal communication skills, ability to synthesize and create high impact materials
• Ability to see things from different perspectives and to contribute to a positive organization

The seniority of role offered would commensurate with the candidate’s relevant experience and skillsets. Only shortlisted candidates will be notified.

Elevate Your Career in Patient Care: Join Us as a Patient Service Associate, Where Warmth Meets Efficiency for Exceptional Customer Service

Benefits: 2 months bonus, Shift allowance, Annual Leave, Medical benefits!!!

Location: Queenstown

Salary: Up to 3000

Working Hours: Rotating Shifts/ 5 days work week

Job Responsibilities:

• Ensure the clinic is ready for operations according to service standards.
• Ensure a seamless patient experience by assisting with registration and cashier tasks
• Support doctors and nurses by assisting as a chaperone and preparing consultation documents.
• Handing phone calls and email enquiries
• Support with administrative tasks.

Why Join us:

• Transform your career in patient care
• Become a valued Patient Service Associate
• Experience a perfect blend of warmth and efficiency
• Create an environment for thriving exceptional customer service

Job Requirement:

• Singaporean ONLY

Interested candidates may apply via email to [email protected] (indicating Job ID J43408 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Yong Chang Zheng (Ben)

ScienTec Consulting Pte Ltd – 11C5781

Job Description

1. Maintaining a database of customers’ information that will promote and improve the services of the Company.

2. Preparation of tenders and project estimates

3. Follow-up with clients on submitted tenders for further updates.

4. Liaison with clients, vendors as well as departments on project contractual requirements.

5. Follow-up on progressive project cost and update invoice to clients

6. Negotiate and coordinate with all parties on project schedule.

7. Prepare accurate estimates and billings.

8. Negotiate with owners and subcontractor on ship repair contracts.

9. Prepare & negotiate invoice for Ship Repair/Conversion Project

10. Submit progressive budgetary update cost to Ship Owner & Management

11. Work closely with the operations, projects and management team

12. Ensure that the department’s work system and methodology is based on company policy and ISO standards.

13. Ensure all documentation is recorded as per updated regulatory ISO 9001:2015 requirements.

14. Manage the issuance of Service Report at the close of the project and ensure that Production Department gets the Service Report signed by the customer to ensure timely invoicing.

15. To follow-up closely with respective clients on payments due with the advice of management

16. Generate monthly sales report for top management.

17. To comply with the requirements and responsibilities as stated in the Risk Assessment (RA) with respect to your position in the company, which will be briefed to you.

Requirements

1. Candidate must possess at least a diploma (with relevant work experience) or degree in the relevant field
2. Good knowledge in commercial practices
3. Relevant work experience in the Marine Industry
4. Applicants must be willing to work in Tuas
5. Full-Time position(s)

As the Media Marketing (Sales) Executive you will be responsible for driving sales growth and executing marketing strategies.Your primary focus will be on promoting our products and services to existing and potential clients, managing events and conferences, and ensuring the success of your team.

Key Tasks & Responsibilities

• Develop and implement sales and marketing strategies to drive revenue growth and market penetration within the maritime industry
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat busines
• Plan, organize, and manage events, conferences, and trade shows to showcase our company and generate leads
• Stay updated on industry trends, regulations, and best practices related to the maritime industry, and integrate them into sales and marketing activities
• Utilize various marketing channels, such as digital marketing, social media, and email campaigns, to drive brand awareness and lead generation
• Collaborate across functions within the magazines and events project team, ensuring accurate and timely communication and execution of marketing deliverables
• Provide ongoing general support the broader marketing function of associate Companies when required

Skills and Experience

• Minimum 1-2 years of marketing experience in B2B events or a related field.
• Degree in Marketing or related field/qualification.
• Experience and knowledge of maritime and energy sectors
• Excellent communication and digital marketing skills
• May need to travel overseas for conferences/events
• For candidates with extensive seniority and experience, will be considered for Managerial position.
• Only Singaporeans may apply

We offer a competitive salary and opportunities for growth and advancement within the organization. If you are a highly motivated and experienced professional with a passion for administrative excellence, we encourage you to apply for this exciting opportunity.

Please note that only shortlisted candidates will be contacted. We thank all applicants for their interest in this position, but due to the high volume of applications, we are only able to respond to those who have been selected for an interview

- Prepare monthly management reports with analysis

- Prepare monthly intercompany reconciliation

- Constant review, monitor and implement improvements to processes

- Manage a team of 4

- Review and ensure timely closing of accounts and accounting records are prepared in accordance to SFRS(I)s

- Ensure compliance to all statutory requirements & filing timelines

- Handle all matters relating to accounting, audit, tax, secretarial and banking related matters

- Any other adhoc duties

Job Descrition

• Perform Level 1 and Level 2 IT support to users in Singapore and Asia Pacific.
• Proactively ensure high value customer service by providing customers with specific delivery times for IT solutions and clear communications, limiting the use of technology terms when not needed.
• Handle users’ requests for install/move/add/change of PC hardware and software.
• IT Asset Management - Perform asset (hardware and software) inventory, tracking and equipment retirement.
• Support the GLOBAL IT Technology refresh projects.
• Monitor and report local inventory.
• Identify and report incidents trends.
• Document processes and work instructions.
• Involve in RFQ activities for IT hardware and software.

Requirement

• At least Diploma in Electronics, Mechanical or Computer Engineering from a local polytechnic.
• At least 2 years working experience in an IT support environment with knowledge on Service Delivery operations and support including incident management in a regional environment.
• Experienced working in a regional environment for a MNC.
• Assist in compiling and analyzing statistical data and trends.
• Excellent Communication skills (both written and verbal), with the ability to interact effectively with others.
• Demonstrated analytic and problem solving skills
• Ability to meet deadlines and manage priorities.
• Technical knowledge of O365 , Microsoft Windows 7 & 10, Office Productivity Suite, Cisco VOIP Phones, Active Directory, PC imaging, Bitlocker .
• Good Knowledge with Symantec Endpoint Protection, PGP, Symantec VIP, Juniper VPN, label printers and barcode scanners.
• Perform other duties as assigned.
• Able to multi-task, is resourceful and keen to learn.
• Strong Customer Service delivery attitude

The Assistant Accounts Manager will oversee the full set of accounts, General Ledger (GL) and financial reporting for Singapore and other future overseas offices. The individual will collaborate with cross-functional teams, provide financial insights for decision-making, and support the company's business. The successful candidate will be proactive, detail-oriented, and able to handle multiple responsibilities effectively.

The Assistant Accounts Manager will report to the CFO. This position can work hybrid.

Essential Duties and Responsibilities:

• Develop and execute financial plans, budgets, and forecasts aligned with company objectives
• Conduct in-depth financial analysis to identify areas for improvement and provide regular reports and presentations to senior management
• Ensure timely and accurate preparation of financial statements, including balance sheets, income statements, and cash flow statements at group and company level
• Handle the full set of accounts and GL at holding company level
• Manage GST/tax calculations and submission
• Establish and implement effective internal controls to mitigate financial risks and protect company assets
• Apply knowledge of internal controls and best practices to ensure compliance
• Forecast and manage cash flow to ensure adequate funds for daily operations and strategic initiatives
• Provide support for banking and treasury activities related to concerned entities as necessary
• Support the CFO in financial activities and projects

Qualifications:

• At least 7 years of experience in the finance field
• Accounting or finance degree preferred
• ACA/ACCA/CPA qualified or equivalent
• Excellent knowledge of internal controls and best practices
• Excellent written and verbal communication skills
• Excellent time management skills
• Strong knowledge of planning and performance processes, including annual budget, monthly forecast and periodic business reviews
• Team orientated, a “can do” attitude and flexible approach
• Superior analysis skills
• Enthusiasm for solving problems and working collaboratively
• Work experience in industrial background preferred
• Independent/Self-starter with high attention to detail
• Experience in ERP system and project management skills will be a plus
• Must be able to work 1-3 days in Singapore corporate office

As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support.

Job Description(s):

• Answers customer inquiries via phone, WhatsApp, email, and/or in-person
• Performs call and email follow up with customers.
• Generate sales leads with selling products and promoting services
• Identify and assess customers’ needs to achieve satisfaction
• Develops a rapport with customers
• Attends monthly staff meetings
• Makes recommendations to management to improve customer experience
• Assist with placement of orders, renewals, refunds, or claims
• Go the extra mile to engage or service existing customers

Job Requirement(s):

• Min. GCE O level, A level, Diploma holder in any field or other equivalent qualifications
• Entry candidate with the right skillsets and attitude are welcome to apply
• Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)
• Possess relevant experience in call center or customer service environment preferred
• Know how to genuinely have fun in an environment charged with people energy
• 5.5-days work week

Applications will be treated in the strictest confidence. Only shortlisted candidates will be notified.

• Participate and guide the engineering teams with the enquiry process during the stages of Evaluation of Contract Type and Strategy Bid Planning, Development of Scopes of Work, Production of Execution Plans, Production of Work Breakdown Structure, Estimating, CTR Production, Proposal Formatting and Collation and Submission Review and Approval.
• Oversee business development for the business unit.
• Planning and prioritisation of the projects and work scopes undertaken by the Engineering teams, an understanding of Project Management stages such as Project Planning, Contract Review, Financial Control, Design/Technical review, Manufacture and Refurbishment, Work pack Preparation and Review, Implementation and Project Close out will be required.
• Demonstrate Leadership and promote training and development of subordinates, with responsibility for the periodic appraisal of assigned subordinates.
• Responsible for progress meeting, to review activity reviews on Project Plans and subsequent prioritisation. Participation in the weekly Engineering review meetings and project reportage to the General Manager.
• Responsible for issuing monthly reports in respect of safety, finance, performance indicators and technical aspects.
• Liaison with all specialist areas in the organisation which includes Clients, Business Management to ensure achievement of the business plan.
• BSc (Eng)/ BEng Engineering Degree or suitable equivalent
• Previous experience managing a similar Engineering team
• Good team work ethic
• Ability to communicate effectively on technical aspects/problems both internally and externally
• Proven track record with adhoc client base including Drilling Contractors, FPSO Operators, Topside Operators and Fixed Platform Operators
• Ability to build strong relationships with customer base
• Experience working in/delivery of turn key Projects
• Experience in typical MODU asset crane OEM e.g. National NOV, Liebherr, Seatrax, BMC, Palfinger, Kenz, VMW, Hepburn, etc
• Experience in typical FPSO/Marine vessel crane OEM e.g. McGregors, Palfinger, Hydralfit, NOV, Huisman, etc.
• Experience in various offshore crane types e.g. pedestal lattice boom crane, king post crane, knuckle boom crane, box boom ram luffing crane, overhead BOP crane, pipe handing gantry crane, BOP carriers, etc
• Experience overhauling typical offshore crane components e.g. crane boom assemblies, Aframe assemblies, winch assemblies, hydraulic pumps and motors, hook blocks, splitter gearbox, slew bearing, etc.
• Experience in mechanical handling solutions and equipment for bespoke projects e.g. FPSO hookup and commissioning, new built topside mechanical handling, etc
• Ability to understand mechanical/hydraulic/electrical control systems on various machines.
• Experience with lifting equipment and lift planning.
• Good understanding of applicable design codes and legislation e.g. ABS, DNV, etc.
• It is mandatory that the incumbent is familiar with the Company's HSEQ Policy and takes an active role in the compliance and improvement of Sparrows Integrated Management System. The incumbent must report any incidents, near misses, actual or potential problems with products, services, or systems to their Line Manager.
• The incumbent also has legal responsibilities under country-specific health and safety legislation to follow all Company processes and procedures and familiarise themselves with the emergency response arrangements applicable to them. The incumbent is also responsible for the health and safety arrangements of subordinates (if any) and for any persons visiting them while on the Company premises

Job Description

e2i’s Career Centre is one of the key national nodes where jobseekers seek new opportunities and work towards being employed and employable. We are currently building our operations and data management team. Specific to the role, as a Specialist, you will be an integral part of the Career Centre operations team, which runs the day-to-day activities and events of the Career Centre.

Your Responsibilities Include:

• Ensuring that our data from various data sources are managed well, the collection process is streamlined and accurate.
• Analysing data and preparing the information in a reporting format for sharing with management to make decisions which will impact the lives of jobseekers who use our services.
• Have good understanding of the current employment landscape and the openness to find out more about current employability trends.
• You would need some experience dealing with clients as you would also liaise with internal and external stakeholders on career centre related queries.
• Able to work across teams to manage events/activities deployment and tracking of masterlist.
• Assisting in the cleaning and keying of data, and tracking of clients’ cases into case management system.
• Creating solutions for process improvement in the provision of career services.

Job Requirements:

• Able to relate to all levels of jobseekers/working people and cultivate a strong relationship with partners and stakeholders on career services matters.
• High proficiency in using systems, Microsoft Office tools, such as PowerPoint & Excel to analyse & present data.
• Meticulous, innovative and able to adapt to change – in the workplace and employment landscape.
• Able to work in a fast-paced environment and deliver the work within tight deadlines.
• Team player with strong interpersonal, writing and communication skills.
• Driven, result-oriented and able to work independently.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Job Scope

• Design complex multi-layer, highly dense embedded mixed power and digital printed circuit boards
• BOM selection and sourcing of electronic components (microcontrollers, sensors, MOSFETs, voltage regulators, transformers etc) based on cost and performance metrics
• Manage PCB design, fabrication and outsource of PCB assembly
• Prototyping, hardware testing, firmware testing and troubleshooting of electrical components at PCB level and system level
• PCB test bench preparation
• Production troubleshooting
• Prepare technical documents (schematic diagram, functional block diagram, test procedure etc)
• Handling oscilloscopes, probes, thermal recorders, soldering station etc
• Providing trainings for Juniors/Interns

Requirements

• Degree in Electrical/ Electronics/ Mechatronics Engineering with 5+ years experience
• Knowledge of hybrid battery management system, ultra-capacitors and DC-DC converter design is a plus
• Working knowledge of schematic design (e.g. ORCAD/Altium)
• Working knowledge of PCB design tool (e.g. ORCAD/Altium) is a plus
• Experience in mixed signal and power electronics design (low and high power, high current)
• Familiar with feedback control systems
• Familiar with firmware testing based on the requirements
• Knowledge of electrical/electronic components selection and validation based on their characteristics, applications and limitations
• Familiar with analog and digital circuit design and drivers design for MOSFETs
• Familiar with heat sink selection and heat management
• Knowledge of EMI design is a plus
• Familiar with communications like RS232, Bluetooth & USB. Knowledge of CAN is a plus
• Knowledge in system level design like cable routing and high current cabling
• Able to work remotely with firmware developer and PCB designer when needed

Part Time - Vacancies at Jurong Point

Responsibilities

• Assist in day-to-day operations & administration of Educational Centre
• Manage student enrollments (enquiries, assessments, registration) and exams
• Maintain and update student database
• Collect tuition fees and monitoring student enrolment
• Assist parents in registration process
• Establish excellent rapport with parents and children
• Assist to organise events, concerts and open houses
• Other ad-hoc duties assigned

Requirements

• At least with "O" levels and diploma and above qualification.
• Computer Literacy, Customer Oriented
• Result and Customer-oriented with excellent inter-personal and communication skills
• Four days work per week. two weekdays - 12pm to 9pm. Sat & Sun - 9am to 6pm

***Incentives will be given for new signups and trials, on top of basic salaries.

Role & Responsibilities:

- Actively develop new client relationships in the SME arena

- Sales of a wide variety of products and services to meet the financial needs of SME companies and its directors. Products include business loans, commercial property loan, trade financing, home loans and more.

- Identify new business opportunities and help drive company growth

- Provide prudent financial solutions for clients thorough an understanding of their financial requirements

- Engage and cultivate long-term working relationships with clients and business partners

- Training will be provided and support given on the job

Requirements:

- Great communication skills, sales and service-oriented outlook is essential

- An entrepreneurial spirit and a keen drive to succeed

- Able to display confidence while conversing with business owners

- Highly motivated team player with strong analytical and problem-solving skills

- Proven track records in sales and/ or business development

- Candidates with sales or relationship management experience in Banks (Loans Business) or Factoring companies is an advantage

-Fresh diploma & university graduates may apply. Only Singaporeans and Singaporean PRs will be considered.

Start Date: Immediate

Position: Full Time

Salary: Basic + attractive commission

· Develop strategic plans in consultation with relevant staff.

· Manage the School activities of all marketing, advertising, and promotion as and when required by the School.

· Monitor, review, and report marketing activities to the School Principal.

· Manages marketing budget decisions with the school Principal.

· Follow the school policy, procedure, and EduTrust requirements to promote good staff and student activities related to the school service projects.

· Prepare marketing reports as and when required by the School.

· Review and obtain approval from the School Principal for adverts, newsletters, and other marketing documentation.

· Attend educational functions, events, promotional meetings, and conferences if any.

• Provide customer service support
• Perform administrative functions supporting customer service functions and sales order entries.
• Provide monthly status of open orders and follow up with customers and Production.
• Maintain record of asset delivery progress and invoicing.
• Interact with Production, Buyer and Planner for follow-up of customer orders.
• Degree in Planning, Business Mgt, Supply Chain.
• 3 – 4 years of Customer service working experience, preferably in Oil & Gas Industry, Manufacturing
• Good working knowledge of MS Excel, Word, Power Point
• Able to work in a deadline driven environment

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The abilities to communicate, manage and train drivers are critical for the success in this role.

The candidate is required to:

1. Identify potential customers and make contact for business opportunities;

2. Develop and take part in discussion to make the deal;

3. Receive route orders and plan on-boarding procedures for passengers;

4. Co-ordinate with customers and other stakeholders on their queries and process of onboarding;

5. Plan, route and co-ordinate with suitable drivers on their routes;

6. Assist in training and ensuring that service quality is upheld;

7. Deal with feedback, queries and complaints positively;

8. Other duties as required to fullfil the requirement of the position.

To succeed in this role, the candidate must have the following attributes:

1. Strong spoken and written communication skills, patient and is able and comfortable in communicating with people from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Strong team player;

4. Able to adopt IT processes, is adept in the use of technology and can train drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to adapt and work comfortably under pressure;

7. A willing and cheerful learner and worker.

Job Info:

• Salary: Basic from $3000 - $3500 + AWS + VB
• Working Hour: 5 days (Rotating Shift)
• Location: Central

Job Scope:

• Upkeep and general standard of the department under the guidance of the Front Office Manager
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfication levels and ensure requirements are adhered to
• Develop training programs for department

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Info:

• Basic: $4000 - $5000 + AWS & VB + Transport Allowance
• Working Hour: 5 Days (Including Weekend), 9am - 6pm
• Location: Macpherson MRT

Job Scope:

• Responsible for managing and leading a given district, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience
• Oversee, coach and direct activities of Shop-in-charge person (eg. Store Managers) in the achievement of business objectives and efficient & effective store operations

Key Performance Indicators (KPIs):

• Execute retail operating procedures policies and control while ensuring retail excellence
• Achieve compliance with given statutory and corporate affairs requirements as appropriate
• Assist in executing promotion/marketing plans and opportunities to deliver sales and profitability targets
• Ensure delivery of 100% customer satisfaction
• Achieve district target set by the Management
• Ensure overall stock loss is maintained below 0.5%
• Achieve and conversion metrics as per Company benchmark

General Duities:

• Ensure consistency and compliance of operating and service standards, policies, and procedures
• Ensure high standards of store operations are met at all times, providing consumers with high-quality shopping and brand experience
• Work closely with Merchandising Team in stock allocation and planning
• Achieve an overall stock turn as per company target
• Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape, and store formats
• Loss prevention a key operational discipline
• Managing all outlets budgets and ensuring that each store operates within the budget
• Monitoring each store's P&L reports
• Addressing operational problems that arise

Specific Duties:

1. Marketing and Visual Merchandising:

• Ensure Retail Marketing plans are executed seasonally – aligned with brand marketing plans
• Work in accordance with Regional and Local VM standards and execute the look-and-feel of the store as pre-agreed

2. Store Visits:

• Ensure store visits are done consistently and take corrective measures if needed for business growth
• Prepare store visit checklist reports for weekly review with the Retail / Store Operations Manager

3. Expenses Control:

• Prepare and monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives

4. Leadership - Proposing Decisions and Actions:

• Develop a team of Store Managers / Trainee Managers capable of executing store sales & marketing strategies and meeting financial objectives
• Build succession plan through effective hiring, development, training and staff retention program.
• Support and guide direct reports in solving cross-functions and people-related issues
• Any other ad hoc duties assigned

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

1. Manage day to day activities in Coding Centre

2. Handle all Admin related documentations

3. Assist Centre Manager in sales and marketing efforts

4. Work with parents and kids on schedule and attendance

5. Work with trainers on schedule and class management

6. Filing monthly revenue transactions and classifications

The role is responsible for end to end Order to Cash process includes but not limited to manage customer accounts at an operational level, entering and processing assigned orders according to the procedures, dealing with and resolving questions and/or problems involving operational activities, proper coordination and communication with customers, internal functional teams and external service providers for the execution of the shipments and shipping documentations.

Key areas of responsibilities:

· Process external customer orders in system and/or via manual process

· Manage end to end order fulfilment process

· Process return orders, credit and debit orders (customer order, intercompany stock order) as needed

· Provides information and literature to internal/ external customers / service provider as needed

· Managing internal/external customer calls and inquiries

· Ensure customer information is accurately maintained in the ERP system

· Customer/vender master data maintenance

· Handling & monitoring for inbound/outbound, document, trade compliance with internal / external shake holder (Customer order, intercompany order and cross-board intra company order)

· Process free of charge or sample handling as needed

· Manage customer complaints via SFDC tool, April star, IQOS (entering, further follow up)

· Actively support Customer Service Organization objectives, strategies, projects, team admin etc.

· Rebate/Sales comm handling If need

· Maintain department ISO procedures support as needed

· Support any internal/external audit requirements related OTC as needed

· Drive continuous process improvement/KPI in the Order to Cash process

· Travel as needed

· Achieve metrics target - Complaints, Order management, etc.

· Prepare monthly sales reconciliation report and issuance of local tax invoices, Proforma Invoices, Commercial invoices, etc.

· Initiation/Coordination of VAT exemptions (including collection of exemption certificates from customers) at the interface of tax/finance departments

· Manage cash collection process , Handle receivable disputes at the interface of customers and internal stakeholders

· coordinate credit management process with customer related.

Qualification and Experience Requirements:

· Diploma with 5-10 years Customer Service or B2B experience

· Chemical industry experience is preferred

· In-depth ERP system knowledge, SAP preferred

· Data collection and problem solving

· Knowledge of delivery and payment terms

· Knowledge of warehouse processes, logistics and shipping, international trade

· Microsoft Office - Word, Excel, PPT, SharePoint, One Drive

Due to growth, business is seeking to recruit an experienced leader with a track record in the Energy Service Market. The General Manager is responsible for the P and L delivery of the business, covering operations accross the APAC region. Ideal Candiates should have experience of leading teams in through growth plans and be able take responsibility for QHSE, Financial and Operations performance.